--- title: CIS Reviews meta_title: 'CIS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CIS works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 2 scale: '5' date_modified: '2025-12-02' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # CIS Reviews **Vendor:** Consumer Information Solutions **Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service) **Average Rating:** 4.0/5.0 **Total Reviews:** 2 ## About CIS Consumer Information Solutions (CIS) Business Phone Service, a cornerstone of our Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) offerings, is tailored for businesses nationwide. Key Features: 1. HD Voice Quality: Crystal-clear voice communication ensures seamless interactions. 2. Unified Communication: Integrate voice, video, messaging, and collaboration tools into one platform. 3. Virtual PBX: Enjoy advanced phone system features without the need for on-premises hardware. 4. Mobile Integration: Stay connected on the go with mobile apps supporting business phone functionalities. 5. Advanced Call Routing: Route calls intelligently based on predefined rules and agent availability. Benefits: 1. Enhanced Productivity: Streamlined communication workflows improve team collaboration and efficiency. 2. Cost Efficiency: Reduce infrastructure costs with a scalable, subscription-based model. 3. Improved Customer Service: Personalized interactions and faster response times lead to heightened customer satisfaction. 4. Business Continuity: Ensure uninterrupted communication with built-in redundancy and disaster recovery features. ROI Stats: • Businesses can save up to 40% on communication expenses by switching to CIS Business Phone Service. • Increased productivity levels by up to 25% due to optimized communication workflows. Differentiators: 1. Customization: Tailor the phone service to match specific business needs and preferences. 2. Reliability: Built on a robust and redundant infrastructure, ensuring high availability and reliability. 3. Scalability: Easily scale up or down according to business growth without hassle. 4. Proactive Support: Dedicated support teams ensure smooth implementation and ongoing optimization. Consumer Information Solutions Business Phone Service: Elevating communication experiences for businesses nationwide, empowering them to achieve greater efficiency, cost savings, and customer satisfaction. ## CIS Reviews ### 1. Reduced the requirement of expensive equipment **Rating:** 4.0/5.0 stars **Reviewed by:** Kasama M. | Data Center Operator, Business Supplies and Equipment, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2024 **What do you like best about CIS?** I can receive and make calls and control everything I need with my business phone line on my smartphone whenever I am. This is especially convenient for my busy schedule as it is flexible in terms of usage. **What do you dislike about CIS?** The frustration that I find unworkable is how passing on calls function at Sainsbury’s Plc. To transfer a call to a certain extension, one has to dial a series of complicated codes, which takes a lot of time and is intrusive to the call. **What problems is CIS solving and how is that benefiting you?** CIS has been of great assistance to me as it has made it easy for me to be connected with my remotes through the application of voice calls, messages and videos. ### 2. Unified communication platform **Rating:** 4.0/5.0 stars **Reviewed by:** Guey J. | HR Manager, Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2024 **What do you like best about CIS?** Every call is clear, and I never face any problems with dropped calls or poor connection quality. This is vital towards upholding positive outside image in such times when one may be conversing with a client on the phone. **What do you dislike about CIS?** The linking of the phone service with other integrating tools like videoconferencing is not well interlinked. Transitioning between functionalities means that one usually logins out and logs in, while possibly having to work with different interfaces. **What problems is CIS solving and how is that benefiting you?** CIS offers a reliable phone service where these calls can be easily made with the utmost clarity. It has enhanced client relations and inter-team work since team members can easily pass information to each other. - [View CIS pricing details and edition comparison](https://www.g2.com/products/cis/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+21%3A44%3A48+-0500&secure%5Bsession_id%5D=8495d587-7d14-44d8-a9e4-dd87dc49d807&secure%5Btoken%5D=666b16a85a61b90c466a35738a8aa1f43c521401cc7dbbd982a91ac559d0a1b5&format=llm_user) ## Top CIS Alternatives - [MightyCall](https://www.g2.com/products/mightycall/reviews) - 4.4/5.0 (331 reviews) - [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) - 4.8/5.0 (85 reviews) - [Caller ID Reputation](https://www.g2.com/products/caller-id-reputation/reviews) - 4.6/5.0 (38 reviews)