# Quadient Accounts Payable Reviews **Vendor:** Quadient **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 239 ## About Quadient Accounts Payable Quadient Accounts Payable automates the accounts payable process end-to-end, replacing manual, time consuming tasks with streamlined workflows that handle invoice capture, routing, approvals, and payments in one centralized platform, seamlessly integrating with your existing ERPs and accounting systems. With everything in one place, finance teams gain improved visibility into where an invoice sits in the workflow, who needs to act next, and what might be causing delays. With Quadient, finance teams can eliminate up to 83% of manual data entry through AI powered header and line item capture, improving accuracy and giving teams valuable time back. AP teams can approve invoices 9× faster using digital approval routing and automated workflows, enabling quicker cycle times that strengthen vendor relationships and improve customer experiences through more dependable, on time operations. Quadient’s automation enables 99% accuracy invoice capture, helping AP teams achieve near-touchless processing and maintain reliable financial data without the usual back and forth. These efficiencies add up to real financial impact: lower invoice processing costs, fewer delays, and clearer visibility across invoices, POs, payments, and expenses, all from a single platform. Built to evolve with finance teams as needs and complexities grow, Quadient scales from single entity to multi entity environments and adjusts as approval flows and controls evolve, turning everyday finance into an intuitive experience that replaces disconnected tools and person dependent steps with one clear, modern AP engine. ## Quadient Accounts Payable Pros & Cons **What users like:** - Users value the **ease of use** of Quadient Accounts Payable, simplifying invoice management and enhancing operational efficiency. (18 reviews) - Users appreciate the **simplicity of the approval process** , significantly streamlining invoice handling and enhancing project oversight. (10 reviews) - Users value the **responsive customer support** of Quadient Accounts Payable, swiftly addressing issues for seamless operation. (10 reviews) - Users appreciate the **streamlined efficiency** of Quadient Accounts Payable, making expense management effortless and time-saving. (9 reviews) - Users find the **easy setup** of Quadient Accounts Payable Automation to be smooth and hassle-free for immediate use. (8 reviews) - Simplicity (8 reviews) - Users value the **time-saving capabilities** of Quadient Accounts Payable, greatly improving invoice and expense processing efficiency. (8 reviews) - Time Saving (8 reviews) - Invoice Management (7 reviews) - Users value the **automation of invoice processing** in Quadient Accounts Payable, significantly saving time and reducing errors. (6 reviews) **What users dislike:** - Users find Quadient Accounts Payable to be **time-consuming** , with slow responses and frustrating payment processing delays. (8 reviews) - Users express frustration with **poor customer support** , experiencing delayed responses and ineffective communication through a ticket system. (7 reviews) - Users report frequent **approval issues** with Quadient Accounts Payable, leading to significant delays and frustration with vendor payments. (6 reviews) - Users express concerns about **delays** in ticket responses and payment reissues, causing frustration and vendor issues. (6 reviews) - Users face significant **integration issues** with Quadient Accounts Payable, resulting in delays and frustrating support experiences. (5 reviews) - Users face challenges with **invoice issues** , including poor credit card integration and delayed automated processing. (4 reviews) - Lack of Communication Features (4 reviews) - Users find **missing features** in Quadient Accounts Payable, especially regarding ERP integration and automated coding. (4 reviews) - Vendor Management (4 reviews) - Learning Curve (3 reviews) ## Quadient Accounts Payable Reviews ### 1. Time-Saving Invoice Automation, But Setup and Multi-Province Taxes Need Work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Quadient Accounts Payable?** I liked this because it automates invoice processing, which saves time and reduces manual work. In particular, it scans the invoice to capture the invoice details, so I don’t need to enter them manually. It also helps me track the invoice status, whether it’s pending, in approval, or already processed. **What do you dislike about Quadient Accounts Payable?** It took a really long time for our organization to set up the system. Also, if an organization operates in a single province, it works well; otherwise, it becomes more manual work. Since it has only one province’s tax set by default, we had to calculate the rest of the taxes manually, which created additional manual work. **What problems is Quadient Accounts Payable solving and how is that benefiting you?** I would say that, from the perspective of a small organization operating within a single province, it can help reduce manual work, prevent lost paperwork, and avoid slow approvals. **Official Response from Ashlin Haley:** > Thank you for sharing your experience with Quadient Accounts Payable. We're happy to hear that Quadient AP's invoice processing automation has saved you time, improved invoice status tracking, and reduced manual work. We apologize for the inconveniences you faced during the setup process, and we appreciate your feedback on multi-province taxes. Your feedback is valuable, and we will work on improving these aspects to provide a better experience. If you need any assistance or have further feedback, please feel free to reach out to our support team at ap.support@quadient.com. ### 2. Powerful software that streamlines operations and ensures accurate, time-saving data entry. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Quadient Accounts Payable?** Sage AP Automation streamlines and automates the entire accounts payable workflow within Sage ERP, enhancing accuracy, visibility, and control from purchase order to payment. **What do you dislike about Quadient Accounts Payable?** Settlement Times for Quadient AP Payments after payment is released takes too long and vendors have a bad experience trying to set up ACH. While they are willing to complete the necessary forms, they mentioned that REPAY is requesting three additional documents - documents they do not have and have never been asked to provide in the past. Several of our vendors have expressed frustration with the ACH setup process, stating that REPAY's requirements are making it unnecessarily difficult to receive payments by ACH. **What problems is Quadient Accounts Payable solving and how is that benefiting you?** It helped me to reduce paper and transition to paperless environment. **Official Response from Ashlin Haley:** > We're thrilled to hear that Quadient Accounts Payable Automation by Beanworks has helped you transition to a paperless environment. We appreciate your feedback on the settlement times for Quadient AP payments and the ACH setup process. We are committed to addressing these issues to ensure a smoother experience for our customers. ### 3. A reasonable start to an AP system with some low hanging fruit to improve (could be brilliant) **Rating:** 3.0/5.0 stars **Reviewed by:** Tom K. | Financial Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Quadient Accounts Payable?** The User Interface is easy to understand and makes tracking where PO's and invoices are sitting within the approval process very clear. The software builds a clear link between PO's and the invoices.Providing the supplier puts the PO number on the invoice, the software will automatically link the draft invoice with the PO. User are able to see clearly what is outstanding for them to review rather than having invoices stuck in inboxes, approvals missed etc. Good account and support team. **What do you dislike about Quadient Accounts Payable?** Below updated on 29/1/25 following initial review on 5 November 2024. There was a previous bug which meant that invoices regularly failed to export from Beanworks into Xero. Approximately one month ago this bug was fixed and the link between the two is now working well. OCR on the basic package captures very little information. We previously used the forwarding email address for processing invoices in Xero and I would say that this software captures no more information than that did (and that was free). If you were previously typing in invoices, I would imagine that this software will still save you time in the long run. For those that are used to holding PDF's of the invoices within Xero, the PDFs are not exported from Quadient and are not attached as PDF's to the transaction. Instead, if you open the Bill in Xero, it gives a hyperlink to take you back to Quadient. This is very frustrating if you're used to being able to refer to the invoice when reviewing things like Aged Payables where you can preview the PDF of the invoice directly from the Aged Payables / Bill to Pay report. The way that the system deals with VAT seems illogical in terms of its claim of "streamling liability accruals". The core premise is good and if they addressed some of these issues, I feel they'd have a big impact on the effectiveness of the software for what I'd imagine is not much effort. **What problems is Quadient Accounts Payable solving and how is that benefiting you?** The ability to track where invoices have gone for approval and who needs to do what ### 4. Working well so far **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about Quadient Accounts Payable?** Beanworks seems easy to use and I have had no problems so far. **What do you dislike about Quadient Accounts Payable?** I have yet to find any downsides in my experience with beanworks. **What problems is Quadient Accounts Payable solving and how is that benefiting you?** The company I work for uses Beanweoks to collect and process expense reports and monthly refunds ### 5. A useful tool with significant room for improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2019 **What do you like best about Quadient Accounts Payable?** Accessibility of invoice records in the cloud is quite useful. Freedom of cheque-signatories to go on vacation without losing our ability to pay bills is greatly appreciated. Invoice approval records are a significant step toward audit-readiness. **What do you dislike about Quadient Accounts Payable?** We gave up on expecting Beanworks' staff properly read and input invoice details within a few months of starting. Our Controller assigns all the invoice dates (we record in batches: It's always the 6th of the month. Simple.), and frequently inputs the dollar amounts, too. Sales taxes seem beyond Beanworks' staffs' comprehension. Seemingly arbitrary aspects of the UI impair usability without serving any apparent purpose, and lead to more printing: Column widths are based on a percentage of window size (rather than being defined by a number of pixels, such as in excel). This means that I must view Beanworks in a maximized browser window if I want to read anything in the columns (things like Vendor Name, Invoice Number, or Invoice Amount). This becomes an issue when I need to compare, for instance, all the invoices processed in a time-range, with all the invoices I've captured in a report. I end up having to print the other list out in hardcopy, rather than having Beanworks on one half of my fairly large monitor, and whatever I'm working on on the other. Processing time for EFT payments so far has been ~5 business days, which seems unreasonably long. More than one of our vendors in receipt of physical cheques produced by by Beanworks payment solutions have let us know they almost threw out the cheque because it didn't have any identifying marks on it, and they thought it was junk. Cheques themselves all say "Powered by Beanworks" in the memo field, depriving us of a meaningful information source for our bank records and complicating our bank reconciliations. We are required to note certain identifying numbers/comments on some payments, and I just can't do that with Beanworks' cheques. If a payment is important, I write a manual cheque. These things don't negate Beanworks' value, but they do require work-arounds and added scrutiny. **Recommendations to others considering Quadient Accounts Payable:** Beanworks transparency and accessibility is in line with Quickbooks Online. We make it work with Quickbooks Desktop, but it requires active monitoring & scrutiny. **What problems is Quadient Accounts Payable solving and how is that benefiting you?** Beanworks addresses our needs for records retention, and invoice and payment approvals. ### 6. AP automation with Beanworks **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2019 **What do you like best about Quadient Accounts Payable?** Using the automation allows less paperwork and can be completed via computer with approvals done remotely for employees working off site. **What do you dislike about Quadient Accounts Payable?** The downside has been errors made by the Beanworks typers, choosing incorrect vendors, using incorrect amounts due. Causing extra work to having to audit everything before payments are made. **What problems is Quadient Accounts Payable solving and how is that benefiting you?** The benefits are less paperwork handled by the office and varies staff can approve invoices assigned to them from anyone on their computers. Also it controls the levels of approval depending on the total amounts being paid per invoice. Another benefit is that all invoices can be found under archives if you need to go back and pull up an old invoice. ### 7. Great AP system for small company **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2019 **What do you like best about Quadient Accounts Payable?** Everything is digital and available online. If you have a company where your staff is located in different location, this is a great solution as it 100% web based that will sync with some ERP systems (such as Quick Books that we use). **What do you dislike about Quadient Accounts Payable?** The other side of the story as being 100% online based system, you will need to create tickets online and wait for a response. Sometimes this may not be feasible for urgent items that needs to be processed. This system is not for you if your company processes a lot of manual cheques as this will increase your risk of duplicate payments. **What problems is Quadient Accounts Payable solving and how is that benefiting you?** As we have several LPs across the country, this allowed for web based solution that was affordable. ### 8. FLAWLESS SYSTEM **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2018 **What do you like best about Quadient Accounts Payable?** The accounting program is amazing it keeps things simple **What do you dislike about Quadient Accounts Payable?** not enough customer service when there is an issue **What problems is Quadient Accounts Payable solving and how is that benefiting you?** accounts payable issues such as GL accounts. None ### 9. Beanworks WORKS GREAT for counting beans! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2017 **What do you like best about Quadient Accounts Payable?** The ease of use of the program makes this a great go to and the price is great (packaged deal for number of invoices processed). The Invoice processing portion is very easy/intuitive, the customer interface and service is custom and above expectations. Beanworks is eager to make updates and personalize the process and experience. The program is easy to navigate, cloud based and they are willing to work with financial systems to ensure uploads flow through properly. **What do you dislike about Quadient Accounts Payable?** There is no sign off process or check processing in the program/online. There is currently no app/connection with salesforce but there is a connection with Quickbooks which we are currently using. Ideally the invoice processing system would be housed in our financial software program but beanworks does a great job of making processing seemless. **Recommendations to others considering Quadient Accounts Payable:** If you would like Beanworks to sync to your financial systems just ask and they will most likely try to make it happen. Very customer focused and it's easy to use. **What problems is Quadient Accounts Payable solving and how is that benefiting you?** AP Processing. Beanworks has a simple, use friendly interface and charges by invoice frequency so that the organization does not have to worry about the number of users or purchasing more user licenses like we do when we transition to a financial software system that would require each individual across the organization to have some type of access rights to the system. Beanworks is quick and efficient for invoice processing. ## Quadient Accounts Payable Discussions - [What is Beanworks Support like, will someone help me when I need it?](https://www.g2.com/discussions/beanworks-support) - 2 comments, 1 upvote - [What if I need the images down the road? How can I get my invoice images?](https://www.g2.com/discussions/future-file-transfer) - 1 comment, 1 upvote - [Does Beanworks store the images of invoices? Can those images be transferred to my ERP system?](https://www.g2.com/discussions/file-storage) - 1 comment, 1 upvote - [What invoice file formats are accepted by Beanworks?](https://www.g2.com/discussions/accepted-file-types) - 1 comment, 1 upvote - [How do invoices get from us into the Beanworks system?](https://www.g2.com/discussions/invoices) - 1 comment, 1 upvote - [View Quadient Accounts Payable pricing details and edition comparison](https://www.g2.com/products/quadient-accounts-payable/reviews?filters%5Bcomment_answer_values%5D=&filters%5Bkeyphrases%5D=&filters%5Bnps_score%5D%5B%5D=3&order=g2_default&utf8=%E2%9C%93§ion=pricing&secure%5Bexpires_at%5D=2026-06-07+13%3A56%3A43+-0500&secure%5Bsession_id%5D=609d1e68-de55-45f1-9d78-0ebfd1b83bfa&secure%5Btoken%5D=16e0ff52bef06ae4cfe14bd58e1db95885557204aa8c923778597a3bba4f4625&format=llm_user) ## Quadient Accounts Payable Integrations - [Clubessential](https://www.g2.com/products/clubessential-clubessential/reviews) - [CSI Paysystems](https://www.g2.com/products/csi-paysystems/reviews) - [Jonas Club Software](https://www.g2.com/products/jonas-club-software/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [NorthStar](https://www.g2.com/products/northstar/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) - [Sage 100](https://www.g2.com/products/sage-100/reviews) - [Sage 300](https://www.g2.com/products/sage-300/reviews) - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [SAP Business One](https://www.g2.com/products/key-business-soluitions-sap-business-one/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Quadient Accounts Payable Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Invoice Management** - Capture - Repository **Invoice Generation** - Digital Invoices **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Mobile** - Receipt Capture **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Risk** - Analysis - Identification **Recovery** - Recoup - Reporting **Audit** - Filters - Overpayments - Duplicates **Fraud** - Vendor Checks - Monitoring ## Top Quadient Accounts Payable Alternatives - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,920 reviews) - [Tipalti](https://www.g2.com/products/tipalti/reviews) - 4.5/5.0 (401 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,942 reviews)