# Quadient Accounts Payable Reviews
**Vendor:** Quadient  
**Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 227
## About Quadient Accounts Payable
Quadient Accounts Payable automates the accounts payable process end-to-end, replacing manual, time consuming tasks with streamlined workflows that handle invoice capture, routing, approvals, and payments in one centralized platform, seamlessly integrating with your existing ERPs and accounting systems. With everything in one place, finance teams gain improved visibility into where an invoice sits in the workflow, who needs to act next, and what might be causing delays. With Quadient, finance teams can eliminate up to 83% of manual data entry through AI powered header and line item capture, improving accuracy and giving teams valuable time back. AP teams can approve invoices 9× faster using digital approval routing and automated workflows, enabling quicker cycle times that strengthen vendor relationships and improve customer experiences through more dependable, on time operations. Quadient’s automation enables 99% accuracy invoice capture, helping AP teams achieve near-touchless processing and maintain reliable financial data without the usual back and forth. These efficiencies add up to real financial impact: lower invoice processing costs, fewer delays, and clearer visibility across invoices, POs, payments, and expenses, all from a single platform. Built to evolve with finance teams as needs and complexities grow, Quadient scales from single entity to multi entity environments and adjusts as approval flows and controls evolve, turning everyday finance into an intuitive experience that replaces disconnected tools and person dependent steps with one clear, modern AP engine.



## Quadient Accounts Payable Pros & Cons
**What users like:**

- Users find Quadient Accounts Payable **easy to use** , with seamless navigation and a quick, smooth implementation process. (18 reviews)
- Users value the **efficient approval process** of Quadient Accounts Payable, enhancing productivity and reducing administrative burdens. (11 reviews)
- Users appreciate the **excellent customer support** with Quadient, aiding smooth setup and efficient ongoing operations. (10 reviews)
- Users find Quadient Accounts Payable to be a **time-saving tool** that greatly enhances efficiency and streamlines processes. (10 reviews)
- Users praise the **efficiency** of Quadient Accounts Payable, enhancing workflow and minimizing data entry errors significantly. (9 reviews)
- Simplicity (9 reviews)
- Users value the **automation of invoice processing** in Quadient Accounts Payable, significantly saving time and reducing errors. (8 reviews)
- Easy Setup (8 reviews)
- Invoice Management (8 reviews)
- Time Saving (8 reviews)

**What users dislike:**

- Users find the **implementation process time-consuming** , with onboarding taking significantly longer than promised, affecting overall efficiency. (8 reviews)
- Users are frustrated with **approval issues** in Quadient Accounts Payable, causing delays and vendor payment complications. (7 reviews)
- Users experience significant **delays** in support responses and payment processes, causing frustration and operational issues. (7 reviews)
- Users express frustration with **poor customer support** , often facing long wait times and lack of effective communication. (7 reviews)
- Users face **integration issues** with QuickBooks and Netsuite, complicating setup and functionality in Quadient Accounts Payable. (5 reviews)
- Users face challenges with **invoice issues** , including poor credit card integration and delayed automated processing. (5 reviews)
- Lack of Communication Features (4 reviews)
- Users find **missing features** in Quadient Accounts Payable, especially regarding ERP integration and automated coding. (4 reviews)
- Receipt Scanning Issues (4 reviews)
- Vendor Management (4 reviews)

## Quadient Accounts Payable Reviews
  ### 1. Seamless SAGE100 Integration and workflow with Quadient Accounts Payable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa V. | Accounts Payable Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2026

**What do you like best about Quadient Accounts Payable?**

The integration between Quadient Accounts Payable and SAGE100 is great in that the connection is seamless. Support and onboarding are very good.  We had a great team who worked with us initially in getting set up, then training on how to use the software and answer questions.  The support is always timely and helpful in solving our issue.  
Our workflow processes have improved and gave us more time to focus on other areas within finance.  We have been able reduce our number of days in our closing process with the help of this software as well as being able to work remotely when necessary.  My team is a small group, and using this software is very beneficial to us.

**What do you dislike about Quadient Accounts Payable?**

There is not specifically anything I dislike about the Quadient Accounts Payable software.  The tools provided and help menus allow us to understand errors when they occur.  
A potential improvement in the software would be to allow us to have some flexibility in matching to Purchase Orders when an employee selected a wrong vendor when creating their Purchase Order.  We are not able to complete the matching and it makes sense that we can't, however, a tool or check box to notate a wrong vendor from the PO side would be helpful in completing the process.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient Accounts Payable is allowing my team to work paperless where we did not have that ability before.  This works in conjunction with our goals of becoming totally paperless with invoice processing.  If we receive paper invoices, we are able to scan and attach in the software much the same as when vendors submit their invoices to us electronically.

**Official Response from Ashlin Haley:**

> Lisa, thank you for sharing your positive experience with Quadient Accounts Payable! We are thrilled to hear that Quadient AP has improved your AP workflow processes, which has allowed you to focus on other areas within finance. It’s great to hear that the integration with Sage 100 has been seamless, and that our software has helped your team go paperless while reducing the number of days in your closing process. We appreciate your feedback on the matching to Purchase Orders feature and will certainly consider your suggestion for future enhancements. Thank you for choosing Quadient AP!

  ### 2. Smooth Onboarding, Intuitive UI, and Seamless Invoice Management at Scale

**Rating:** 5.0/5.0 stars

**Reviewed by:** David C. | CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Quadient Accounts Payable?**

The onboarding process was very smooth and we have received good support.  Very easy and intuative website for using it.  We can train new people in under an hour how to use the system which is terrific.  The wide range of software that it integrates was also a factor - handles our current system and will transfer to any system we chose with upgrade to later.

It really streamlined our processes and eliminated paper.  These are important features which dealing with remote offices. By having everything in one spot and being able to search the invoices is so helpful versus having to look back through paper files.  While we are a small business our volume of invoices averages 3000+ per month and the system handles it smoothly.

 I also love the feature of being able to give access to the Auditors so they can pull invoices for their work.  Overall it is a good value for the costs and there are additional features that while we have not added them, will consider in the future.

**What do you dislike about Quadient Accounts Payable?**

The biggest painpoint we have with the system is having to return invoices to the original person for edits versus being able to handle some things with the AP team.  Happens mainly around duplicate invoices.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

It has allowed us to go vertually paperless in AP and increased efficiency for both the AP team and the people requesting payment of vendors.  It has been easy for both sides and they love the ease of use.

**Official Response from Ashlin Haley:**

> Thank you for sharing your experience with Quadient Accounts Payable! We're thrilled to hear that the onboarding process was smooth, the UI is intuitive, and the invoice management is seamless at scale. We're glad that training new users is easy and that Quadient AP integrates well with your existing systems.

We appreciate your feedback about returning invoices for edits, and we will share this insight with our product team as we continue to enhance our solution.

It's also great to hear that Quadient AP has helped your business go paperless, increased efficiency, and provided ease of use for both your AP team and vendors. Thank you for choosing Quadient!

  ### 3. Increase productivity and clarity with Beanworks

**Rating:** 4.5/5.0 stars

**Reviewed by:** H.W. R. | Accounting Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2020

**What do you like best about Quadient Accounts Payable?**

Invoices are on portal the next day for coding & approval.

**What do you dislike about Quadient Accounts Payable?**

One think I do have a problem with is that I am unable to edit expense claims. I would like to be able to add or delete lines on expense claims.

**Recommendations to others considering Quadient Accounts Payable:**

Go for it. I have handled the payable s for our company for over 20 years  and this is a revolution. When we first looked at changing I was skeptical but after the first few days i realized  this program made my life so much easier. Anyone has a question a about you don't have to find the hard copy anymore just search for the number. There it is you can see who approved and when it was paid & check #

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Beanworks has simplified, speed up & tightened our invoice approval process. Our company has many different departments and units and trying to track the the appropriate  manager to approve an invoice could at times be a lengthy and frustrating process. Now once entered in Beanworks invoices are sent to  managers to approve or reject. Now if a manager complains about a invoice you can say well you approved it.They can comment on a invoice and  can track the whole process from entry to payment.

**Official Response from Marianna Cherniuk:**

> Having 20 years experience handling payables, definitely makes you an expert! We know that implementing a new system can be challenging, but it is great to hear that you were quickly able to realize the benefits of Beanworks.

We have built our platform to help you, and others like you, ease the pressure and stress that comes from working in the accounting department. Our platform was designed by accountants for accountants. We strive to empower accounting teams so they can answer any question, about any invoice, at any point in time. Looks like we have done that at your organization.

We couldn’t agree more that adding the ability to capture line descriptions is a useful feature. In fact, this year we are currently working on a completely new way of capturing invoice data to further enhance this part of the workflow. This will include capturing line descriptions.

There is a way in our software today to generate a cash requirements report. Please reach out to our team via the in-app help or by emailing productfeedback@beanworks.com and we can show you how to generate this report.

Thank you again for sharing your experience!

  ### 4. Quadient Accounts Payable: Intuitive From Day One and Streamlines Invoice Approvals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about Quadient Accounts Payable?**

What I like most about Quadient Accounts Payable is how easy it is to learn and start using right from day one. The interface feels very intuitive, which keeps the learning curve low and helps new users get up to speed quickly.

On top of that, it noticeably improves workflow efficiency by streamlining invoice processing and approvals. Tasks that used to take much longer can now be completed faster and in a more organized way, which helps the team stay productive and focused.

**What do you dislike about Quadient Accounts Payable?**

One drawback is that some processes can feel somewhat rigid, particularly when you’re dealing with exceptions or non-standard invoices. In those situations, the customization options can be limited, which makes certain tasks less flexible than I’d like.

Also, while the platform is generally user-friendly, I occasionally notice delays or minor system lag. This can slow workflows down a bit, especially when handling a high volume of invoices.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient Accounts Payable helps solve the problem of manual, time‑consuming invoice processing by centralizing invoices, automating approvals, and reducing the need for repetitive data entry.

For me, this means saving a significant amount of time while also minimizing errors. It improves visibility across the workflow as well, so it’s easier to track invoice status and make sure nothing gets missed. Overall, it supports a more organized and efficient AP process and lets me focus on higher‑value tasks instead of administrative work.

**Official Response from Ashlin Haley:**

> Thank you for sharing your positive experience with Quadient Accounts Payable! We're thrilled to hear that you find the platform intuitive and efficient for streamlining invoice approvals, and that Quadient AP is giving you valuable time back to focus on higher-value tasks. We appreciate your feedback on areas for improvement, such as flexibility with non-standard invoices and occasional delays. Your insights are valuable to us as we continuously work to enhance our product. Thank you for choosing Quadient!

  ### 5. Easy Invoice Management That Saves Time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Malloreigh H. | General Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Quadient Accounts Payable?**

Very easy to use and report out of. I save a lot of time using this product, and I don't have to be an AP expert to contribute my approvals and record my expenses.

**What do you dislike about Quadient Accounts Payable?**

I don't love having to go to a different site to log in. That's been a little annoying. But I mostly love the product!

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I'm an end user/department head. The software helps me quickly approve invoices, record my department expenses, and create purchase orders. I have access only to the GL codes that are relevant to my department which makes it simple to properly code my invoices. I'm also able to reject invoices and leave notes for my AP team to follow up.

**Official Response from Ashlin Haley:**

> Malloreigh, thank you for sharing your positive feedback on Quadient Accounts Payable! We're thrilled to hear that you find the product easy to use and time-saving. It's great to hear how the software is benefiting you in quickly approving invoices, recording expenses, and creating purchase orders.  We appreciate your feedback about the login process, and we'll definitely take that into consideration for future improvements. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help make your experience even better!

  ### 6. Effortless Invoice Management with Seamless ERP Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Riaan T. | Head of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Quadient Accounts Payable?**

I really appreciate that Quadient Accounts Payable is easy to use and seamlessly integrates with our ERP system. The integration hardly ever needs attention; it just works, which is great. I also love how simple it is to view and approve an invoice with just two clicks. Additionally, I find it valuable that I can pick what fields are available from the ERP, save specific views of data, and that the approval channels are flexible. Setting it up was super fast and easy, and these features all contribute to a smooth and efficient workflow.

**What do you dislike about Quadient Accounts Payable?**

The dashboard has limited information and can be improved. The user management can be improved by adding a user reset password. I'd like to see more information on the dashboard, like how long it takes invoices to be approved or coded and which users take the longest to approve. Adding a password reset feature would also enhance user management.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I use Quadient Accounts Payable to handle invoice volume, enable electronic approvals without paper, and integrate seamlessly with our ERP. It simplifies the approval process to just two clicks.

**Official Response from Ashlin Haley:**

> Riaan, thank you for sharing your experience with Quadient Accounts Payable! We are thrilled to hear that Quadient AP has simplified your AP workflows, and that you find it easy to use and appreciate its seamless integration with your ERP system. It's great to know that you had a positive experience with the set-up process. Your feedback on the dashboard and user management is valuable, and we will certainly take it into consideration for future improvements. Thank you for choosing Quadient Accounts Payable!

  ### 7. Streamlines AP Tasks but Approval Delays Persist

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about Quadient Accounts Payable?**

I love using Quadient Accounts Payable Automation by Beanworks for automating our accounts payable processes, from invoice receipt to payment processing, which streamlines our operations and saves valuable time. The ability to set up approval channels at the beginning of the process is something I particularly like as it allows everything to flow through seamlessly afterward. Additionally, the facility to designate alternate approvers when someone is away adds great flexibility and ensures the continuity of our workflows.

**What do you dislike about Quadient Accounts Payable?**

I dislike the lag in the approval process, as having multiple approvers like for invoices and payments can result in it taking 5-7 days to approve an invoice, which is not ideal. The delay is partly due to the system taking a day to update, so if you approve today, it doesn't move to the next approver until tomorrow, delaying the process. Although we can set it up to receive notifications for invoices needing approval, managers are hesitant to receive multiple emails, as it takes up time. Additionally, the initial setup process could be improved because of delays and unforeseen issues encountered during implementation. Furthermore, there are integration issues with QuickBooks linking.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I use Quadient Accounts Payable Automation by Beanworks to streamline AP tasks from invoice receipt to payment, freeing up time for other duties. It simplifies approval workflows, but slow approval processes and integration issues with QuickBooks need improvement.

**Official Response from Ashlin Haley:**

> Thank you for sharing your feedback! We're delighted to hear that you love using Quadient Accounts Payable Automation. It's great to hear that it has streamlined your AP operations end-to-end, allowing you to gain valuable time back.

We’re sorry to hear about the delays you've faced in the approval process. Once an invoice is approved, it moves instantly to the next approver in the workflow. The case could be that the second approver may not realize they have a pending approval until the following day. We’ve passed your feedback along to our team. Thank you for the additional feedback on implementation and integration with QuickBooks. Our team is committed to resolving these issues to ensure a smoother experience.

  ### 8. AI Integration That’s Accurate, Efficient, and User-Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Quadient Accounts Payable?**

ai integration. accuracy and effeciency.  support back office. pricing, charges , expense reports. integration with multi accounts. very user friendly.

**What do you dislike about Quadient Accounts Payable?**

Implementation & Onboarding Can Be Painful
Many users say the initial setup takes longer and requires more internal resources than expected, especially when:

Customizing approval workflows
Integrating with legacy ERPs
Migrating historical data

This is one of the most frequently cited frustrations for finance teams adopting the platform.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Manual, Time‑Consuming Invoice Processing

Problem:
Finance teams often lose a lot of time to manual data entry, paper invoices, and email‑based approvals. This approach increases the risk of errors and slows down payment cycles.

How Quadient AP Helps / Benefit:
Quadient automates invoice capture with OCR and AI‑powered data extraction, then routes invoices through predefined approval workflows automatically.
Benefit: Faster invoice processing, fewer manual errors, and more time for higher‑value finance work.

**Official Response from Ashlin Haley:**

> Thank you for your review! We’re happy to hear that you value the AI capabilities, accuracy, efficiency, and intuitive design of Quadient Accounts Payable, and that it’s helped you process invoices faster, reduce manual errors, and free up time for higher‑value finance work. We appreciate your feedback on onboarding and initial setup and will be sure to share it with our team as we continue working to deliver a seamless experience for our users.

  ### 9. Seamless Invoice Approval and Efficient Workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2024

**What do you like best about Quadient Accounts Payable?**

I really like Quadient Accounts Payable because the interface is nice, and the processes are seamless and user-friendly. I get things done much faster since I can upload invoices at the click of a button without a lot of manual effort, which makes the process much easier. I also appreciate that I receive emailed notifications, and the workflows are very helpful and efficient. The initial setup was easy, and the training was seamless, significantly reducing the time it takes me to complete tasks. Overall, it takes me less time and energy than it used to.

**What do you dislike about Quadient Accounts Payable?**

N/A

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I upload and approve invoices easily without manual entry, making processes faster and saving time and energy. The interface is user-friendly, with seamless workflows and helpful notifications.

**Official Response from Ashlin Haley:**

> Thank you for taking the time to update your review! We're thrilled to hear that you find our interface user-friendly and the processes seamless. It's great to know that through using Quadient Accounts Payable, you're able to complete tasks faster and with less manual effort. We appreciate your positive feedback on the setup and training process as well. Thank you for choosing Quadient!

  ### 10. Seamless Process Migration, Simplified Workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Evans A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about Quadient Accounts Payable?**

I like that with Quadient Accounts Payable there's no need for physical files, making the process more efficient and less cluttered. The simplified workflow and approval process is a big advantage, as it helps streamline our operations. Auto capture and approval notifications are also features I appreciate because they enhance the efficiency of our accounts payable operations. Additionally, the seamless process migration and integration make the setup easy and effective. Overall, it perfectly fits our centralized accounts payable processing needs.

**What do you dislike about Quadient Accounts Payable?**

Credit card reconciliation and unable locking closed or passed periods

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I use Quadient Accounts Payable for centralized processing, it simplifies the workflow and approval process, eliminates the need for physical files, and provides auto capture and approval notifications.

**Official Response from Ashlin Haley:**

> Evans, thank you for sharing your positive experience with Quadient Accounts Payable! We are thrilled to hear that our solution has helped streamline your AP operations, enhance efficiency, and eliminate the need for physical files. It's great to hear that you had a easy setup experience, and that Quadient AP fits your centralized AP processing needs. We appreciate your feedback about credit card reconciliation and period locking, and we will share these insights with our team for further enhancements.

  ### 11. Reliable and User-Friendly Financial Tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lawrence G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Quadient Accounts Payable?**

I like the ease that Quadient Accounts Payable gives me to review all invoices for the entire year and the ability to track them down with no problems. It helps me to track my finances more easily, and I can see everything lined up as the time they're coming in, date for date. The initial setup was relatively easy, and I'd give it a seven or eight out of ten.

**What do you dislike about Quadient Accounts Payable?**

N/A

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient Accounts Payable helps me track my finances easily, with everything lined up by date. It simplifies reviewing all invoices for the entire year and makes tracking them down a breeze.

**Official Response from Ashlin Haley:**

> Thank you for sharing your experience with Quadient Accounts Payable! We're thrilled to hear that you find Quadient AP reliable and user-friendly for tracking your finances. We're glad the setup was easy for you and that it has simplified your invoice review process. Thank you for choosing Quadient!

  ### 12. Time-Saving Invoice Automation, But Setup and Multi-Province Taxes Need Work

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Quadient Accounts Payable?**

I liked this because it automates invoice processing, which saves time and reduces manual work. In particular, it scans the invoice to capture the invoice details, so I don’t need to enter them manually. It also helps me track the invoice status, whether it’s pending, in approval, or already processed.

**What do you dislike about Quadient Accounts Payable?**

It took a really long time for our organization to set up the system. Also, if an organization operates in a single province, it works well; otherwise, it becomes more manual work. Since it has only one province’s tax set by default, we had to calculate the rest of the taxes manually, which created additional manual work.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I would say that, from the perspective of a small organization operating within a single province, it can help reduce manual work, prevent lost paperwork, and avoid slow approvals.

**Official Response from Ashlin Haley:**

> Thank you for sharing your experience with Quadient Accounts Payable. We're happy to hear that Quadient AP's invoice processing automation has saved you time, improved invoice status tracking, and reduced manual work. We apologize for the inconveniences you faced during the setup process, and we appreciate your feedback on multi-province taxes. Your feedback is valuable, and we will work on improving these aspects to provide a better experience. If you need any assistance or have further feedback, please feel free to reach out to our support team at ap.support@quadient.com.

  ### 13. Quadiant AP - Beanworks  - Unreliable QuickBooks Desktop Sync and Nonexistent Support

**Rating:** 0.5/5.0 stars

**Reviewed by:** Brandon M. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Quadient Accounts Payable?**

Can save time processing invoices and getting approvals.  Gives project managers the ability to see invoices affecting their projects.

**What do you dislike about Quadient Accounts Payable?**

Syncing with Quickbooks desktop is unreliable.  Customer service and support for fixing issues is non existent.  We have had a pending ticket for over a month with very little communication from Quadiant.  We keep getting told that the ticket will be escalated to support team, but there is no response.
Due to this I would recommend you stay away from this solution.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

AP approval and invoice management.

**Official Response from Ashlin Haley:**

> We apologize for the inconvenience you’ve experienced with the QuickBooks Desktop sync and support times. We are committed to resolving this for you and would like the opportunity to look into your concerns further. Please contact us at ap.support@quadient.com, and our technical team will review your issue and work to assist you. We also encourage you to reach out to your Customer Success Manager, who can help ensure your issues are addressed. 

Thank you for highlighting the time-saving and visibility benefits that our solution provides. We truly appreciate your feedback, as it supports our ongoing commitment to continually enhance the experience for our customers.

  ### 14. Time-Saving Automation with Cost Benefits

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tarveen K. | Financial Reporting Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 31, 2025

**What do you like best about Quadient Accounts Payable?**

I like how Quadient Accounts Payable Automation by Beanworks saves a lot of time with its automated coding and workflows set up for approvals. The automated progression of invoices and expenses is a major advantage compared to a manual paper trail. It's a real time saver, and having all the historical data available makes it easier to see history. I also appreciate the integration with SAGE Intacct as our GL system, which saves a lot of time compared to doing manual journal entries. Switching to the expense module from Concur was a good decision because it offers a cheaper cost and allows us to perform expense and invoice processing on a single platform. The initial setup was pretty seamless as well.

**What do you dislike about Quadient Accounts Payable?**

I find that coding could be done a bit faster. Also, the response time for any ticket should be faster, especially regarding Corpay. If a payment needs to be reissued due to a missing payment, the turnaround time is 3-5 days, which leads to vendor frustration.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient Accounts Payable Automation by Beanworks saves me a lot of time with automated coding and workflows. It automates invoice and expense processing, making it a time saver, and the GL integration eliminates manual journal entries.

**Official Response from Ashlin Haley:**

> Thank you for sharing your positive experience with Quadient Accounts Payable Automation! We're thrilled to hear that our solution has saved you time and streamlined your AP processes. We appreciate your feedback on areas for improvement, such as faster coding and ticket response times. We have passed this feedback along to our team.

  ### 15. Streamlined AP Management with Intuitive Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kavin P. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Quadient Accounts Payable?**

I like the simple interface of Quadient Accounts Payable, as it makes managing invoices through the portal easy and time-saving for our team. The email updates are helpful too. Quadient also offers more automation and a better user interface compared to what we used before. The set-up process was very easy.

**What do you dislike about Quadient Accounts Payable?**

Nothing at this time.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient Accounts Payable organizes all AP in one place and tracks payments efficiently. Its simple interface and email updates save time for our team by making invoice management easy.

**Official Response from Ashlin Haley:**

> Kavin, thank you for sharing your positive experience with Quadient Accounts Payable! We're delighted to hear that you find the interface intuitive and that invoice management is easy and time-saving for your team. It's also great to know that you had a positive experience with the set-up process. If you ever have any questions or need assistance, please don't hesitate to reach out.

  ### 16. Easy to Navigate, Clear, and Easy on the Eyes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Martha B. | Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about Quadient Accounts Payable?**

I like that it’s easy to navigate, clear, and easy on the eyes.

**What do you dislike about Quadient Accounts Payable?**

I don’t like the EFT payment form. It would be much better if I could enter the banking information directly into the system instead.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Not sure.

**Official Response from Ashlin Haley:**

> Martha, thank you for sharing your experience with Quadient Accounts Payable! We're glad to hear that you find Quadient AP easy to navigate and visually appealing. We appreciate your feedback about the EFT payment form and will take it into consideration for future improvements. 

  ### 17. Effortless Invoice Approval with Quadient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda U. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Quadient Accounts Payable?**

I like Quadient Accounts Payable for its ease of use. It really helps me stay organized and approving invoices is just one click away. Initial setup was very easy, just had to register. It's already so easy that I can't think of anything to improve.

**What do you dislike about Quadient Accounts Payable?**

I haven't found any dislikes so far

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient Accounts Payable helps me stay organized and is easy to use. I can approve invoices with just one click, making the process efficient.

**Official Response from Ashlin Haley:**

> Amanda, thank you for sharing your experience with Quadient Accounts Payable! We're thrilled to hear that you find Quadient AP easy to use and that it helps you stay organized. We appreciate your feedback and are delighted that the initial setup was smooth for you, and that it has simplified your approval process to just one click. Thank you for choosing Quadient AP!

  ### 18. Efficient Invoicing with Intuitive UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gary K.

**Reviewed Date:** December 09, 2025

**What do you like best about Quadient Accounts Payable?**

I use Quadient Accounts Payable Automation by Beanworks for processing AP invoices. It efficiently captures invoice data and provides a streamlined piece of software for approvals from multiple individuals. The user interface is visually appealing and simple to use. It offers us the ability to see the invoice image and coding fields at the same time, without the need to open any external attachments. It syncs with Sage50 desktop and Quickbooks online. Setting up approval channels is the most complicated part, but having a couple of flow charts to reference is very helpful.

**What do you dislike about Quadient Accounts Payable?**

I'm finding difficulty getting it set up properly with QuickBooks online. The app could be more full-featured, but works well for approvers.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I use Quadient for processing AP invoices. It efficiently captures invoice data and provides a streamlined software for approvals from multiple individuals, showing invoice images and coding fields without needing external attachments.

**Official Response from Ashlin Haley:**

> Thank you for sharing your positive experience with Quadient Accounts Payable Automation! We're thrilled to hear that you find the software efficient and user-friendly. We apologize for the difficulty you've experienced getting it setup with QuickBooks. We’ve escalated this to our team, and a representative will be in touch to assist. Thank you for choosing Quadient Accounts Payable Automation!

  ### 19. Smart Coding and Duplicate Invoice Detection That Works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leah F. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Quadient Accounts Payable?**

Duplicate invoice detection
Accounting system coding integration
Smart code

**What do you dislike about Quadient Accounts Payable?**

Unable to connect to PO system (NS Enterprise)

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

invoice processing

**Official Response from Ashlin Haley:**

> Leah, thank you for sharing your experience with Quadient Accounts Payable! We are thrilled to hear that you appreciate the features like duplicate invoice detection and smart coding. We apologize for the inconvenience you’ve experienced when connecting to NS Enterprise. We will share this feedback with our team and someone will be reaching out to you directly. Thank you for choosing Quadient AP.

  ### 20. Easy to use system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Judy J. | Senior Financial Analysst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Quadient Accounts Payable?**

It has simplified our payables process, especially with regards to the approval process, having approvals built into the system is much more convenient. I also like that you can see the whole workflow of an invoice, and are able to add comments and see the audit trail of everything.

**What do you dislike about Quadient Accounts Payable?**

The implementation period took a really long time as we have a lot of legal entities. The process to enroll Cambridge, the 3rd party that processes EFTs, took months of back and forth with a lot of questions. This onboarding process was brushed over by the sales team who said it would be up an running within 1 month. In reality it took almost 6 months to be able to start processing EFTs with the system.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

It's streamlining the process by having everything in one place, no email chains required for approvals etc. Additionally, we can also make payments in the system  so everything is done through Beanworks.

**Official Response from Ashlin Haley:**

> We're pleased to hear that Quadient Accounts Payable Automation by Beanworks is streamlining your payables process and providing a centralized workflow! We apologize for the delays in implementation and onboarding. Your feedback will help us improve our processes and provide a better experience for our customers.

  ### 21. Effortless AP Automation with Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ahmad W.

**Reviewed Date:** October 30, 2025

**What do you like best about Quadient Accounts Payable?**

I have been using Quadient Accounts Payable Automation by Beanworks for about three years, and it has proven to be extremely efficient for processing invoices, purchase orders, and expenses. The tool has significantly streamlined our processes, reducing the time required and enhancing overall efficiency. The setup was smooth with the help of a dedicated success manager who was very helpful, answering all our questions and facilitating a good start. I also appreciate that we haven't experienced any major problems with it, making it a very reliable tool in our operations. The usefulness and efficiency of Quadient Accounts Payable Automation by Beanworks are some of the main reasons I would consider purchasing it again.

**What do you dislike about Quadient Accounts Payable?**

I would change some features in the expenses module, especially the mileage calculator. It should be a feature in the expenses module.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I find it very efficient for quickly processing invoices, purchase orders, and expenses, streamlining our processes significantly.

**Official Response from Ashlin Haley:**

> Thank you for sharing your positive experience with Quadient Accounts Payable Automation by Beanworks! We're thrilled to hear that the tool has been efficient and reliable for streamlining your processes. Your feedback about the expenses module, particularly the mileage calculator, is valuable to us. We will certainly take this into consideration for future updates to enhance your experience further. We appreciate your support these past three years!

  ### 22. User-Friendly and Efficient for Managing Spend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antony L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2026

**What do you like best about Quadient Accounts Payable?**

I like that Quadient Accounts Payable is very user-friendly and it allows works to communicate easily. It keeps track of everything and it was very easy to use. I think it's a great platform.

**What do you dislike about Quadient Accounts Payable?**

nothing at all

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I use Quadient Accounts Payable to track spending with GL codes. It keeps track of everything, is user-friendly, and allows easy communication for our team.

**Official Response from Ashlin Haley:**

> Thank you for sharing your experience with Quadient Accounts Payable! We're thrilled to hear that you find Quadient AP user-friendly and efficient for managing spend, while also supporting easy communication and visibility within your team. Thank you for choosing Quadient Accounts Payable!

  ### 23. AI-Driven Efficiency, Easy Setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ronald T.

**Reviewed Date:** November 27, 2025

**What do you like best about Quadient Accounts Payable?**

I really appreciate how Quadient Accounts Payable Automation by Beanworks utilizes AI to capture all relevant invoice information and inputs it directly into Sage. This feature eliminates the need for manual entry, which is a huge time-saver and frees up capacity for other tasks. Additionally, I love how the software reduces the administrative burden and improves the approvals process, making it much more streamlined and efficient. The initial setup was straightforward and easy, which made the transition to using this tool smooth and hassle-free. Overall, these features significantly enhance productivity and efficiency in managing accounts payable processes.

**What do you dislike about Quadient Accounts Payable?**

N/A

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I use Quadient Accounts Payable Automation by Beanworks to reduce administrative burden, improve the approvals process, and eliminate manual entry, which frees up capacity. It utilizes AI to capture all invoice details, directly inputting them into Sage.

**Official Response from Ashlin Haley:**

> Thank you for sharing your experience with Quadient Accounts Payable Automation! We’re thrilled to hear that the AI-driven invoice capture and seamless integration with Sage have made such a positive impact on your workflow. It's also great to hear that eliminating manual entry and streamlining approvals has allowed your team to get valuable time back to focus on higher-value tasks.

  ### 24. Streamlined AP Process and Reduced Manual Work with Automated Data Capture

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Quadient Accounts Payable?**

This tool has significantly reduced the amount of manual work required and has improved transparency throughout the entire AP process. I appreciate how it eliminates the need for manual data entry by automatically capturing both header and line-item information from invoices. This has saved me time and helped minimize the risk of errors during data entry.

**What do you dislike about Quadient Accounts Payable?**

While the interface is mostly user-friendly, learning to use advanced features such as multi-level approvals or PO matching can take additional training or support. I figured out most of the features through trial and error, as customer service was unable to provide answers. The customer service support is not prompt and could benefit from improvements in follow-up.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Previously, our accounts payable processes required tedious manual invoice entry, which was both time-consuming and susceptible to errors. The tools have addressed this issue, saving me time and allowing me to concentrate on other tasks. Additionally, they have significantly improved the slow approval process and reduced the need for me to follow up with the payment department. The software has streamlined these customizable digital workflows, accelerating approvals and helping to prevent late payments.

**Official Response from Ashlin Haley:**

> Thank you for sharing your experience with Quadient Accounts Payable Automation by Beanworks! We’re delighted to hear that the tool has simplified your AP process—reducing manual work, minimizing errors, and preventing late payments. We appreciate your feedback on the advanced features and customer service support, and we will work to improve in those areas.

  ### 25. Excellent Product, Customer Service Needs Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about Quadient Accounts Payable?**

One of the most impressive aspects of Quadient AP Automation is its user-friendly interface and efficient workflow. The platform makes the invoice approval process much simpler, allowing users to easily track, manage, and approve invoices from any location. Additionally, it offers real-time visibility into invoice status, which is extremely useful for facilitating collaboration between departments.

**What do you dislike about Quadient Accounts Payable?**

One issue I’ve faced is with the filter functionality—it isn’t very intuitive. Filters remain active between sessions, so if you forget to clear them, you could unintentionally review outdated or incomplete data. In addition, downloading invoices can sometimes be troublesome. The process isn’t always seamless, and there have been occasions when downloads either fail or take longer than they should. Enhancing the reliability and overall user experience of these features would significantly improve the product.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient Accounts Payable Automation by Beanworks has been instrumental in our move toward a completely paperless environment, greatly simplifying our invoice management process. By removing the need for manual paperwork, we have not only reduced physical clutter but also made documents easier to access and improved our overall efficiency.

A standout feature is the automated notifications sent when invoices are approved. These real-time updates keep our team informed, help prevent bottlenecks, and ensure that payments proceed without unnecessary delays. The increased transparency and faster communication have made our accounts payable workflow far more dependable and responsive.

**Official Response from Ashlin Haley:**

> Thank you for sharing your detailed feedback on Quadient AP Automation by Beanworks. We're thrilled to hear that you find the user-friendly interface and workflow efficiency impressive. We appreciate your insights on the filter functionality and downloading invoices. We will certainly look into enhancing these features to provide a smoother experience for our users. 

It's great to hear how Quadient AP has helped streamline your invoice management process and support your transition to a paperless environment. We're delighted that the automated notifications and real-time updates have improved your workflow efficiency and communication within your team. 

We value your input and are committed to continuously improving our product. If you have any further suggestions or encounter any issues, please don't hesitate to reach out. Thank you for choosing Quadient AP!

  ### 26. Effortless AP Automation, Needs More Coding Flexibility

**Rating:** 4.0/5.0 stars

**Reviewed by:** Camara P.

**Reviewed Date:** November 18, 2025

**What do you like best about Quadient Accounts Payable?**

I really appreciate how Quadient Accounts Payable Automation by Beanworks streamlines our accounts payable process, making it much easier to manage expenses efficiently. The software makes entering and coding invoices very simple and time-saving, which greatly enhances our operational efficiency. I also enjoy how seamlessly it syncs with Sage 100, ensuring that our workflow remains consistent and uninterrupted. The ease of initial setup was particularly impressive, allowing us to get started smoothly without any complications. Overall, it effectively reduces the complexity associated with managing accounts payable, providing a user-friendly experience.

**What do you dislike about Quadient Accounts Payable?**

I wish it could automate coding per account number for each vendor and automate percentages for each department.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I use Quadient Accounts Payable Automation by Beanworks to streamline our AP process, making entering coding efficient and syncing invoices to Sage 100 easy.

**Official Response from Ashlin Haley:**

> We're glad to hear that Quadient Accounts Payable Automation by Beanworks has streamlined your accounts payable process and enhanced your operational efficiency! Thank you for your input on the coding flexibility, we will use it to continue improving our software.

  ### 27. User-Friendly System That Boosts Accountability and Cash Flow Decisions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jay C. | GM/COO, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about Quadient Accounts Payable?**

The system is very user friendly for staff.  It creates staff accountability and allows our CFO to make sound decisions based on cash flow

**What do you dislike about Quadient Accounts Payable?**

It, at time, can be difficult to search dated information

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

It has centralized our AP process, helped eliminate missing invoices, and improved our expense coding.

**Official Response from Ashlin Haley:**

> Jay, thank you for sharing your experience with Quadient Accounts Payable! We're thrilled to hear that you find the system user-friendly and that it has improved staff accountability and cash flow decisions for your CFO. It's great to hear that Quadient AP has centralized your AP process, eliminated missing invoices, and enhanced expense coding. We appreciate your feedback on the search functionality and understand the importance of easily accessing dated information. We will share these insights with our team for further enhancements.

  ### 28. Efficient time saving AP module that eliminate errors

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robin P. | Accounting Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Quadient Accounts Payable?**

The approval process for invoices and its simplicity

**What do you dislike about Quadient Accounts Payable?**

It does not pick up credit notes all of the time

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Our process was long and had many moving parts. Now it is all in one place, the approvals are done and less mistakes

**Official Response from Ashlin Haley:**

> Thank you for sharing your positive experience with Quadient Accounts Payable! We apologize for any inconvenience caused by the credit note issue and will take steps to address this for a smoother experience.

  ### 29. Beanworks Is Incredibly Easy to Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Quadient Accounts Payable?**

I only use the beanworks portion.  Incredibly easy to use.  Search functions are a little tedious, but gets the results I need!

**What do you dislike about Quadient Accounts Payable?**

Search functions can be a bit tedious to use.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

The overall approval process is much faster and generates way less paper.

**Official Response from Ashlin Haley:**

> Thank you for sharing your experience with Quadient Accounts Payable! We’re delighted to hear that you find Quadient AP incredibly easy to use, and that it’s helped streamline your approval process—saving time and significantly reducing paper. We appreciate your feedback about the search functions, and we will take these insights into account as we continue to enhance the user experience.

  ### 30. Quadient/Beanworks has streamlined our AP invoice processing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olivia P. | AP/AR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about Quadient Accounts Payable?**

We process over 15,000 invoices monthly, and Beanworks has streamlined every step of the workflow with impressive efficiency. Its seamless integration with Sage Intacct eliminated manual entry, reduced errors, and significantly improved our approval turnaround time. The platform is intuitive, scalable, and built for growth—an essential tool for any high-volume finance team.

**What do you dislike about Quadient Accounts Payable?**

We were unable to utilize Beanworks’ payment module due to our need to support EDI invoice processing. Not all invoices could be routed through Beanworks, which created limitations in achieving full end-to-end automation. That said, this was more a reflection of our internal system constraints than a shortcoming of the platform itself.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient AP Automation by Beanworks has significantly reduced the manual workload and processing time associated with high-volume invoice management. It solved our need for a centralized, automated solution to handle over 15,000 invoices per month, while also streamlining our multi-level approval workflows. The seamless integration with Sage Intacct has eliminated data entry errors and improved overall visibility into AP, enabling our team to focus more on analysis and vendor relationships rather than transactional tasks.

**Official Response from Ashlin Haley:**

> We apologize for the inconvenience you’ve experienced with the QuickBooks Desktop sync and support times. We are committed to resolving this for you and would like the opportunity to look into your concerns further. Please contact us at ap.support@quadient.com, and our technical team will review your issue and work to assist you. We also encourage you to reach out to your Customer Success Manager, who can help ensure your issues are addressed. 

Thank you for highlighting the time-saving and visibility benefits that our solution provides. We truly appreciate your feedback, as it supports our ongoing commitment to continually enhance the experience for our customers.

  ### 31. Excellent Accounts Payable & Expense Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mostafa E. | Global Senior Accounting Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about Quadient Accounts Payable?**

Beanworks is one of the best accounts payable and expense management tools I’ve ever used. It’s incredibly user-friendly, intuitive, and streamlines workflows effortlessly. The platform is both powerful and easy to navigate, making it a pleasure to work with.

I strongly recommend Beanworks to any organization looking for a reliable, efficient, and hassle-free AP solution. It’s a game-changer!

Seamless Implementation: Onboarding was smooth and well-supported.

QBO Integration: Works flawlessly with QuickBooks Online—no sync issues.
 Responsive Support: The customer service team is quick to resolve questions or concerns.

**What do you dislike about Quadient Accounts Payable?**

Expense Management for Reimbursements: The employee reimbursement process is cumbersome, requiring too many steps to submit expenses. A simplified, more user-friendly design would greatly improve this feature.

Despite this drawback, I still strongly recommend Beanworks for its AP strengths and overall reliability. With some refinements to the expense module, it could be a near-perfect solution!

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Reduce human intervension and errors and saving time for me

**Official Response from Ashlin Haley:**

> We're delighted to hear that Beanworks has been a reliable and efficient AP solution for your organization. Thank you for your positive feedback on the user-friendly platform, seamless onboarding, and responsive customer support. We acknowledge your feedback on the employee reimbursement process and will consider this for future updates. We appreciate your recommendation and are dedicated to enhancing the overall user experience.

  ### 32. Easy Navigation and Strong ERP Integration, but Slow Support and Manual Processing Issues

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about Quadient Accounts Payable?**

Beanworks is an easy to use tool with seamless navigation. The integration with our ERP is very strong.

**What do you dislike about Quadient Accounts Payable?**

I believe the fact that they still have humans processing/creating all the invoices is an issue as capturing mistakes tend to happen on a number of occasions which can turn out to be quite costly if not caught. One of the other dislikes is around their support, support often takes 2-3 days to respond and that too in a pretty lacklustre fashion.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Having one system where we can process and route all of our vendor invoices through has been a huge change for us and really provided a great amount of visibility for our finance and exec teams.

**Official Response from Ashlin Haley:**

> Thank you for sharing your positive experience with Quadient AP's easy navigation and strong ERP integration. We apologize for the issues you've encountered with processing and support. We are committed to addressing these concerns and providing a better experience for our customers.

  ### 33. Great Expense Tracking, But Finding the Invoice Org Can Be Tricky

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Quadient Accounts Payable?**

Being able to track expenses makes it easier for me to follow up on anything that comes up.

**What do you dislike about Quadient Accounts Payable?**

it's not always easy to find the org of the invoice

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

It makes it easier to prepare everything for financial audit

**Official Response from Ashlin Haley:**

> Thank you for sharing your feedback! We're glad to hear that Quadient Accounts Payable is helping you track expenses and prepare for financial audits more efficiently. We have noted your feedback about the difficulty in finding the invoice org at times, and we will share this insight with our team to consider for further improvements. If you need assistance, please feel free to reach out to our support team. Thank you for choosing Quadient AP!

  ### 34. Powerful software that streamlines operations and ensures accurate, time-saving data entry.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about Quadient Accounts Payable?**

Sage AP Automation streamlines and automates the entire accounts payable workflow within Sage ERP, enhancing accuracy, visibility, and control from purchase order to payment.

**What do you dislike about Quadient Accounts Payable?**

Settlement Times for Quadient AP Payments after payment is released takes too long and vendors have a bad experience trying to set up ACH. While they are willing to complete the necessary forms, they mentioned that REPAY is requesting three additional documents - documents they do not have and have never been asked to provide in the past. Several of our vendors have expressed frustration with the ACH setup process, stating that REPAY's requirements are making it unnecessarily difficult to receive payments by ACH.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

It helped me to reduce paper and transition to paperless environment.

**Official Response from Ashlin Haley:**

> We're thrilled to hear that Quadient Accounts Payable Automation by Beanworks has helped you transition to a paperless environment. We appreciate your feedback on the settlement times for Quadient AP payments and the ACH setup process. We are committed to addressing these issues to ensure a smoother experience for our customers.

  ### 35. Great Product and Professional Team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Quadient Accounts Payable?**

The team was great to work with. They kept in constant contact, and were there whenever I had any questions with quick replies. Also, the system is very user-friendly and intuitive. The implementation process was also super quick and painless! Integrated perfectly with our current finance database.

**What do you dislike about Quadient Accounts Payable?**

The 1 thing I would recommend for improvement would be a quicker read of invoices sent to the system. We had to wait about a day to be able to process the invoices read by the system (not entered manually), so that was an adjustment for us.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

The team was always quick to help with any difficulties we had, so there were no outstanding problems that needed to be solved.

  ### 36. Sage APA

**Rating:** 4.5/5.0 stars

**Reviewed by:** Donna A. | IS Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about Quadient Accounts Payable?**

We like the smart capture, it saves so much time.

**What do you dislike about Quadient Accounts Payable?**

It's working well for us now, so there's not much we don't like about it.  Overall, I would just say that implementation took longer than expected.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

We spend way less time on data entry.  Also, with multiple companies, it gives us one place where we can look up invoices and see which company it was for.

  ### 37. Great software solution for AP automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about Quadient Accounts Payable?**

I enjoy using the software because it's incredibly user-friendly and helps me save valuable time. It eliminates data entry errors, streamlines the approval process, and makes my workflow much more efficient overall

**What do you dislike about Quadient Accounts Payable?**

Implementation process to sync with Sage 100 was confusing and took a few meetings to figure out what needs to be done. Tickets sometimes take too long to solve the problem.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Streamline approval process and helps with invoice management. I was able to go paperless and stop printing the invoices.

**Official Response from Ashlin Haley:**

> We're glad to hear that you find our software user-friendly and time-saving! We apologize for the challenges you faced during the implementation process and with ticket resolution. We are constantly working to improve our processes and provide better support. Your feedback is valuable to us. Thank you for choosing Quadient AP!

  ### 38. Simple for users and surprisingly flexible for administrators

**Rating:** 4.5/5.0 stars

**Reviewed by:** Faizel P. | Graduate Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about Quadient Accounts Payable?**

The platform is really user friendly and easy on the eye. Implementation was thorough and the approval workflows we set up were complicated but work very well in the background. It rarely requires any kind of constant attention or troubleshooting. I was worried that it would be hard to build in the level of complexity with budgets, entities, workflows and have seperate concurring approvals for Purchase Orders and Invoices but Quadient have successfully built that for us, to match our company approval structure. Very pleased so far!

Also very pleased with the level of technical and commercial support I've received. Never more than an email/phone call away and never really been told there isn't a solution to my problem. Given this is something that is used by the whole company and every day, it's very satisfying that it works as well as it does.

**What do you dislike about Quadient Accounts Payable?**

The only downside I would say is the connection with Netsuite. At a basic level, it works very well and I do appreciate most of the issues are due to Netsuite's functionality but it would be great to be able to add amortization schedules and have Beanworks work with Netsuite's addons too.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient has automated and facilitated a self service structure for all our Purchase Orders and Invoice approvals. As a finance team, we no longer have to rely on manual PO issuing/approving and can now be completely out of the process and trust our budget holders to approve and employees to extract their POs. 

On invoicing, it allows us to have a comprehensive approval workflow for our invoices and for us to just manage the coding, posting and payment, rather than fretting over whether we should or not.

  ### 39. Review of Beanworks AP

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Quadient Accounts Payable?**

Ease of use and ability to connect and export to Quickbooks online seamlessly. The connections are easy to manage and beanworks has a lot of control with entity level/company level. The approval processes are appropriate for tiered approvals.

**What do you dislike about Quadient Accounts Payable?**

I dislike how when exporting invoices and postings into Quickbooks online there is no option to export a PDF copy of the invoice and approvals, if I want to attach that information into Quickbooks I have to export the information manually and drag and drop into Quickbooks.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

It is currently facilitating our invoice approval controls as well as invoice posting into Quickbooks Online.

**Official Response from Ashlin Haley:**

> Thank you for sharing your experience with Beanworks AP. We're glad to hear that you find our platform easy to use and that it seamlessly connects and exports to Quickbooks online. We appreciate your feedback on the exporting process and will take it into consideration for future improvements.

  ### 40. Quadient APA

**Rating:** 5.0/5.0 stars

**Reviewed by:** JS A. | F, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Quadient Accounts Payable?**

The best about Quadient APA that our team likes is the convenience of one dashboard. Easy to enter invoices and easy to find it when it's needed.

**What do you dislike about Quadient Accounts Payable?**

The downside of using Quadient APA was the stability of connection and data traffic, especially if many users were working simultaneously.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient APA by Beanworks is of big help with our AP invoices to get them digital or paperless.

  ### 41. A reasonable start to an AP system with some low hanging fruit to improve (could be brilliant)

**Rating:** 3.0/5.0 stars

**Reviewed by:** Tom  K. | Financial Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Quadient Accounts Payable?**

The User Interface is easy to understand and makes tracking where PO's and invoices are sitting within the approval process very clear.
The software builds a clear link between PO's and the invoices.Providing the supplier puts the PO number on the invoice, the software will automatically link the draft invoice with the PO.
User are able to see clearly what is outstanding for them to review rather than having invoices stuck in inboxes, approvals missed etc.
Good account and support team.

**What do you dislike about Quadient Accounts Payable?**

Below updated on 29/1/25 following initial review on 5 November 2024.
There was a previous bug which meant that invoices regularly failed to export from Beanworks into Xero. Approximately one month ago this bug was fixed and the link between the two is now working well.

OCR on the basic package captures very little information. We previously used the forwarding email address for processing invoices in Xero and I would say that this software captures no more information than that did (and that was free). If you were previously typing in invoices, I would imagine that this software will still save you time in the long run.
For those that are used to holding PDF's of the invoices within Xero, the PDFs are not exported from Quadient and are not attached as PDF's to the transaction. Instead, if you open the Bill in Xero, it gives a hyperlink to take you back to Quadient. This is very frustrating if you're used to being able to refer to the invoice when reviewing things like Aged Payables where you can preview the PDF of the invoice directly from the Aged Payables / Bill to Pay report.
The way that the system deals with VAT seems illogical in terms of its claim of "streamling liability accruals". 

The core premise is good and if they addressed some of these issues, I feel they'd have a big impact on the effectiveness of the software for what I'd imagine is not much effort.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

The ability to track where invoices have gone for approval and who needs to do what

  ### 42. Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Patience, M M. | Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Quadient Accounts Payable?**

It makes us more productive as company and makes audits easy as it keeps an audit trail

**What do you dislike about Quadient Accounts Payable?**

If it can tell us who send an email of an invoice or anything I think that will be nice

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

One stop shop for all your

  ### 43. Simple to work around but with some issues

**Rating:** 3.5/5.0 stars

**Reviewed by:** Pratik  P. | Project Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Quadient Accounts Payable?**

Easy to use and not so complicated with minimum features in a good way

**What do you dislike about Quadient Accounts Payable?**

Less customer support. There is no way we can call customer support and talk to them. The only way we can contact them is through a ticket.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

We get around 2,000 invoices monthly and physically getting those invoices and sorting them out was impossible and a lot of hassle.

  ### 44. Satisfied with service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Quadient Accounts Payable?**

Unfortunately, we are unable to utilize all features it has to offer since our needs are basic. Quadient is able to meet our budget. Overall, service was good.

**What do you dislike about Quadient Accounts Payable?**

We are unable to utilize the AP automation because our business operations are specific. We end up with manual enters but that's ok.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

We are unable to utilize all features. Our business needs are basic.

**Official Response from Ashlin Haley:**

> Thank you for sharing your feedback! We're glad to hear that Quadient meets your budget, and that you find the service to be good overall. We understand your specific business operations may not align with all the features of our AP automation, but we appreciate your understanding. If you ever have any questions or need assistance with manual entries, please don't hesitate to reach out. We're here to help and ensure you get the most out of our services!

  ### 45. Beanworks is effective & good but Repay is bad.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Stuart L. | Director of Accounting and Finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2025

**What do you like best about Quadient Accounts Payable?**

Beanworks does a good job processing invoices.  Customer support has been attentive and helped us resolve all AP automation issues.

**What do you dislike about Quadient Accounts Payable?**

The downside is using Repay to process payments.  Repay does not allow direct communication with customers.  Repay is not timely in responding to issues.  It has taken weeks to re-issue lost checks.  Our vendors have struggled to get registered for ACH payment.  Just today, Repay took our AP check run and duplicated every payment.  I suspect it'll takes weeks to resolve this.  Let me be clear.  Repay has been a disaster.  My staff is ready to quit.  Our vendors go weeks without payment.  Before this morning, I could have said Repay at least is consistent on processing released Beanworks invoices.  Now, I can't even say that.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Using Beanworks reduces the inherent risk of check washing & other check fraud.

**Official Response from Ashlin Haley:**

> We are glad to hear that Quadient AP has been effective in processing your invoices and that our customer support has been helpful. We are sorry to hear about the difficulties you have experienced with Repay, and we are committed to addressing these issues to ensure a better experience for you and your vendors. 

  ### 46. Smooth transition while connecting to our ERP system.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2025

**What do you like best about Quadient Accounts Payable?**

It's simple connected easily to our ERP system. Easy to train in rest of the company into this software.

**What do you dislike about Quadient Accounts Payable?**

The approval system is limited and can become tedious while setting up the approvals for multiple departments and delegations of authority.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Process improvement and workflows that were previously being managed by excel files/emails.

  ### 47. Quadient has been a time saver for our company.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Charvel  W. | Senior Staff Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Quadient Accounts Payable?**

Quadient Accounts Payable Automation by Beanworks has made the approval process and the communication pathways so much easier for our company. It has given us hours of time back to focus on other tasks as the invoice approvals happen automatically now and we are able to see what changes need to be made in the rejection comments.

**What do you dislike about Quadient Accounts Payable?**

I can't say bad comments because it has been really helpful. If anything, it is a little difficult to reach our representative as the calendar schedule is quite full.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient AP Automation by Beanworks has streamlines our invoice approval process tremendously. We are able to review and submit invoices knowing they are auto routed to approvers and it allows us to focus on other tasks.

  ### 48. Beanworks has been useful for our company to reduce a lot of Admin work related to AP.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Quadient Accounts Payable?**

- Beanworks has helped automate previously manual invoice upload and approval process 
- it helps in making sure there is an audit trail for approval
- also helps in accruals as it helps to

**What do you dislike about Quadient Accounts Payable?**

- Lack of reports - For example there is no report in Beanworks showing pending approval invoices and who it is pending approval from
- it also doesnt show how many days its been pending approval

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

- Previously our invoice approval process was very manual - we were uploading and posting invoices through email. It was very hard to keep track of approvals and we would often lose track of invoices. Beanworks has helped very mich to automate this process and has helped us increase visibility. Additionally department owners are now able to view invoices related to their department and helped enhance the visibility and spend tracking for them. As well, it has made sure there are less payment errors or overpayment as all invoices are approved and there is an audit trial.

  ### 49. The Tool to Streamline Your AP Process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about Quadient Accounts Payable?**

Quadient AP Automation by Beanworks has really saved us time and money on our accounting procedures by limiting errors and streamlining our workflow. The visibility on this function of business has increased and our controls have become much stronger. Our Customer Support from our Account Manager has been wonderful and they have made an effort to actively check in with us and support our every need. The integration and implementation with our ERP system has been extremely simple with the way the Quadient team handles the back end buildout. We love using this software every day.

**What do you dislike about Quadient Accounts Payable?**

The auto-capture isn't perfect,... YET. It has some permission/usability limitations compared to other products, but we are told they are actively improving the system.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient AP Automation solves the need to chase down approvals via manual process and improves the clarity and cleanliness of our books, streamlining our invoice to payment process.

  ### 50. Demo review of Quadient Accounts Payable Automation by Beanworks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Trevor F. | Life Insurance Agent - License #3134168, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Quadient Accounts Payable?**

I like the ease of use the most with Quadient Accounts Payable, along with the amount of features available to a user.

**What do you dislike about Quadient Accounts Payable?**

After the trial period for Core ended, I think I mainly got scared away by the price of it all. While I appreciate the numerous features that Quadient offers, I'd like to be able to pay for the ones I need and would actually use.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I'm a Mortgage Loan Originator with The Lending Village, LLC. As a mortgage brokerage, it can get rough keeping track of the invoices we send and receive regarding credit reports, appraisals, and the like. This is why I'm more appreciative of Quadient for trivializing all of that.


## Quadient Accounts Payable Discussions
  - [What is Beanworks Support like, will someone help me when I need it?](https://www.g2.com/discussions/beanworks-support) - 2 comments, 1 upvote
  - [What if I need the images down the road? How can I get my invoice images?](https://www.g2.com/discussions/future-file-transfer) - 1 comment, 1 upvote
  - [Does Beanworks store the images of invoices? Can those images be transferred to my ERP system?](https://www.g2.com/discussions/file-storage) - 1 comment, 1 upvote
  - [What invoice file formats are accepted by Beanworks?](https://www.g2.com/discussions/accepted-file-types) - 1 comment, 1 upvote
  - [How do invoices get from us into the Beanworks system?](https://www.g2.com/discussions/invoices) - 1 comment, 1 upvote

- [View Quadient Accounts Payable pricing details and edition comparison](https://www.g2.com/products/quadient-accounts-payable/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+05%3A34%3A58+-0500&secure%5Bsession_id%5D=c37053e2-cdcf-47b6-a9a5-c4c9d9838dbc&secure%5Btoken%5D=0438efb9f3dc6642962f0c0ca76a1a3766f7e8b162664838956b6e52f1810d75&format=llm_user)
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## Quadient Accounts Payable Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Credit Card Integration

**Invoice Management**
- Capture
- Repository

**Invoice Generation**
- Digital Invoices

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Analytics**
- Due Dates
- KPIs

**Analytics**
- Due Dates
- Cashflow
- KPIs
- Payment Tracking

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition

**Integration**
- Accounting
- Payment Integration
- ERP

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Mobile**
- Receipt Capture

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Administration**
- PCI Regulation Compliant

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

**Risk**
- Analysis
- Identification

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Monitoring

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