# Vitality Reviews **Vendor:** Vitality Group **Category:** [Corporate Wellness Software](https://www.g2.com/categories/corporate-wellness) **Average Rating:** 3.5/5.0 **Total Reviews:** 16 ## About Vitality Vitality is a comprehensive health engagement platform designed to improve individual health outcomes and reduce healthcare costs through personalized behavior change programs. By integrating data, science, and technology, Vitality offers tailored solutions that encourage healthier lifestyles and enhance overall well-being. Key Features and Functionality: - Personalized Health Insights: Utilizes Vitality AI to deliver customized health recommendations, focusing on activities that have the most significant impact on members' health. - Flexible Integrations: Seamlessly integrates with existing ecosystems to enhance utilization and member engagement. - Comprehensive Well-being Programs: Offers a range of programs, including care enablement, condition management, and prevention initiatives, to address various health needs. - Engagement and Rewards System: Employs a sophisticated incentive structure, such as Vitality Points™ and Vitality Status™, to motivate and sustain member participation. - Care Connector™: Enhances coordination between members and care teams, facilitating better communication and personalized health activities. Primary Value and Solutions: Vitality addresses the challenge of engaging individuals in their health by providing a platform that not only encourages but also rewards positive behavior changes. By focusing on small, impactful actions, it helps reduce healthcare costs, improve health outcomes, and create a culture of health. Employers and health plans benefit from increased member satisfaction, reduced claims costs, and enhanced revenue growth through improved health metrics and engagement levels. ## Vitality Pros & Cons **What users like:** - Users appreciate the **rewards system** of Vitality, enhancing motivation through recognition of their efforts and performance. (1 reviews) - Users value the **tracking ease** of Vitality, finding motivation in easily monitoring their performance and rewards. (1 reviews) **What users dislike:** - Users find that some features of Vitality can be **clunky and difficult to activate** , impacting overall usability. (1 reviews) ## Vitality Reviews ### 1. A great reward for effort to fit! **Rating:** 5.0/5.0 stars **Reviewed by:** Orrin B. | Assembler 1, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Vitality?** Being able to just track my performance and really be rewarded for my effort. **What do you dislike about Vitality?** Sometimes certain features felt clunky and hard to activate. **What problems is Vitality solving and how is that benefiting you?** I think sometimes when think about health it can feel all stick and no carrot. With Vitality, the carrot was there I could see the points rise and I can see the goal. ### 2. The point of their program is to encourage health but the company doesn't actually care **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Vitality?** There is nothing to like about Vitality. **What do you dislike about Vitality?** Our company went under in spectacular fashion and Vitality immediately pulled the plug, taking hundreds of dollars in rewards from me- while I was already struggling. The cherry on top is I'm still on the hook for the watch when my rewards would've easily covered it. I wouldn't recommend Vitality to my worst enemy. **What problems is Vitality solving and how is that benefiting you?** They didn't solve any problems, just created them. ### 3. GREAT product if you dive in for a couple/few hours initially. It's easy to get help too if needed. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about Vitality?** They consistently add healthy lifestyle perks and rewards. They keep my health tiptop with all the incentives and current health news they provide. **What do you dislike about Vitality?** Zero, I have zero negatives on this product. I've been a member for nearly 5 years now or is it 6... **What problems is Vitality solving and how is that benefiting you?** Motivation to go get some exercise..or watch a current video on important health issues..or meditate with the free membership..with business the word has spread very quickly. -Rates for this product are very competitive -Amazon Prime membership paid for after 3 years of hitting a goal (I received this award of 119.00 last year and they just paid this again, so 3rd and 4th year. They will keep paying this as I hit my annual goals, not tough) -Every policy comes with free Fitbit w/ heart rate monitor or Amazon Halo device OR option to buy latest series Apple watch for 25.00 plus tax (I’m on my 3rd apple watch now, the 7 series). The halo is more like a thin band, no clock but has all the other health tracking abilities and comes with 3 years of membership. -After every 10 days you have 30 minutes of exercise total over the day you get to spin to win. You will either get Vitality points or quite often get $5, $10 or $15 amazon or starbucks money (my choice) -Up to $600 savings annually for buying healthy foods at many participating grocers, City Market is just one (at checkout open the app and have clerk scan bar code for extra savings) -Cost of the insurance policy can go down every year (mine has gone down every year, 4 in row so far) -After obtaining platinum level in the year you will have up to 4 chances per month to get rewarded with Amazon, Starbucks money or vitality points – one time a month a chance at 250.00 amazon card (so far with all the perks here I’ve hit an average pay back of about 30/month) -Up to 25% off hotel stays through Expedia up to the first $1,000 of your total spend -Discounts and rewards at Amazon, iTunes, REI, Royal Caribbean International and more (I just purchased a 100 dollar REI card for 85 dollars then took advantage of REI’s own membership discounts) -25-40% discount for devices Garmin, Fitbit, Polar (there are some great deals here on devices, I’ve checked the costs vs online) ### 4. Vitality is a complete sham **Rating:** 0.0/5.0 stars **Reviewed by:** Tracy F. | Professor, Enterprise (> 1000 emp.) **Reviewed Date:** January 05, 2023 **What do you like best about Vitality?** I have found nothing useful about Vitality. It is simply a third party sham sold to the company I work for in order to promise health credits. **What do you dislike about Vitality?** The software is complete garbage. They do not send any emails reminding you of deadlines, so the one and only service it provides - assessing for health credits - doesn't function. **What problems is Vitality solving and how is that benefiting you?** It is trying to incentivize people to get physical check-ups each year. Since I see my doctors regularly, it is of no use to me whatsoever. The only benefit is the health credit, and they have found a way to cheat me out of it by not communicating deadlines via email. ### 5. Vitality employer rewards are great and app **Rating:** 5.0/5.0 stars **Reviewed by:** Sanath V. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Vitality?** Vitality is great employer incentive plan and app is easy to build your health plan and track rewards. **What do you dislike about Vitality?** None at this time and has all needed for employees. **What problems is Vitality solving and how is that benefiting you?** Track healthy workouts and target goals for rewards. ### 6. great system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Vitality?** really easy to find what you need and the help you want **What do you dislike about Vitality?** hidden costs can be an issue, and some claims are difficult **What problems is Vitality solving and how is that benefiting you?** mental and physical health ### 7. Vitality is a complete sham **Rating:** 0.5/5.0 stars **Reviewed by:** Donald H H. | Screenwriter, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Vitality?** There is Nothing to like. No customer support at all. I'm sure the positive reviews are fake. **What do you dislike about Vitality?** Absolutely ZERO customer support. If you have an issue, you are completely on your own. Their phone number 877-244-7117 has nothing but ads. You listen for at least 5 minutes and then get disconnected. No email. No chat. There are literally hundreds of reviews of app that clearly state how completely useless it is. It completely doesn't work. **What problems is Vitality solving and how is that benefiting you?** I get no benefits. If I wasn't forced to use by my employer I would avoid at all cost. ### 8. Motivated by gift cards? Gamify your health **Rating:** 5.0/5.0 stars **Reviewed by:** Dan B. | Director of Web and Design, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Vitality?** The most helpful aspect of Vitality is its ability to integrate with 3rd party apps. I use Apple Health, Runkeeper, Lose It!, StrongLifts, and Renpho smart scale in conjunction with Vitality to track my health and gather all my points in one location. **What do you dislike about Vitality?** Some of the features are tricky to use. It's not always clear how to earn points with some of the categories. The phone app has less features than the desktop website. **What problems is Vitality solving and how is that benefiting you?** One business problem Vitality helps solve is to keep employees motivated to reach and maintain health goals. Vitality provides an easy way to turn health and fitness goals into a game by awarding points toward gift cards. Another benefit is to make a convenient pathway to annual checkups with local healthcare providers. ### 9. Keeping Fit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Vitality?** I love that Vitality allows me to earn rewards for working out! **What do you dislike about Vitality?** The UI can be a bit cumbersome at times, a simpler interactive app would be extremely helpful **What problems is Vitality solving and how is that benefiting you?** Keeping track of fitness goals is easy with vitality. Doing monthly check-ins as well drive me ### 10. Ace Accountability with this Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie W. | English Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2020 **What do you like best about Vitality?** Vitality tracks everything from activity (easily links to your Smartwatch, phone, etc.) to your biometric screening results. The program encourages daily activity and has attainable rewards no matter your goal. It's an awesome tool to motivate self-growth and it's incredibly easy to navigate. I especially like the monthly challenges and videos that keep me wanting to access the site for more, optional resources or learning! **What do you dislike about Vitality?** Some aspects- and earnable points in the program are specifically linked to weight loss. As a member not actively seeking weight loss, it's frustrating to "lose out" on points simply because I am healthy enough at my current weight not to need that added feature. Additionally, I have coworkers who are reluctant to use the program because they don't want our district micromanaging their health information. **Recommendations to others considering Vitality:** Great tool for employers to use to motivate staff activity! Connect it to the "health" app on your phone for easy tracking. **What problems is Vitality solving and how is that benefiting you?** Participating in the Vitality program gives me an added level of self-accountability to get up and move every day. Even when I am busy at work, I know that my steps-tracking is adding to my overall points and wellness goals. For anyone who is goal- or reward-oriented, this is an easy program to use! ### 11. A Gamified health improvement approach! **Rating:** 4.0/5.0 stars **Reviewed by:** Eshan B. | G, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2021 **What do you like best about Vitality?** Their innovation in encouraging people to maintain their health. Their method of incentivizing habits that improve health. **What do you dislike about Vitality?** The quota for earning a spin could have been made a bit easier. **What problems is Vitality solving and how is that benefiting you?** It is helping people stay fit by gamifying the approach to healthy habits. It leverages the current generation's "work for gains" mentality, encouraging people to achieve a healthier lifestyle. ### 12. RBSabio review **Rating:** 4.0/5.0 stars **Reviewed by:** ROBERT Baron S. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2021 **What do you like best about Vitality?** Contents and Effects on the business processes. **What do you dislike about Vitality?** High price and resources that is the challenge. **Recommendations to others considering Vitality:** It is a great help to Business Continuity **What problems is Vitality solving and how is that benefiting you?** Turn around time for the business process. ### 13. Rewards keep me Motivated **Rating:** 3.5/5.0 stars **Reviewed by:** Vatsal D. | Research Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2021 **What do you like best about Vitality?** I'm not motivated by exercise usualy but with Vitality, it became very easy since the incentives it provides helps me achieve my health goals. **What do you dislike about Vitality?** Nothing that I really think of anything I dislike. **What problems is Vitality solving and how is that benefiting you?** Helps me with a personalized fitness program rather than the general ones offered on YouTube or Apple Fitness+ ### 14. The worst experience ever and to date still have not solved my query **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2021 **What do you like best about Vitality?** Have not had the opportunity to experience any as it has taken Vitality 6 months to get my profile registered **What do you dislike about Vitality?** No-one can help, transferred from department to the next, promised feedback no-one ever calls back **Recommendations to others considering Vitality:** Have no recommendations extremely disappointed in the service received was so excited about this product, started road running and knew with this new lifestyle Vitality was the answer. What a disappointment **What problems is Vitality solving and how is that benefiting you?** None ### 15. Vitality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Vitality?** I like that my work uses Vitality to encourage employees to stay healthy. Nothing motivates like gift card rewards! :) **What do you dislike about Vitality?** You are only allowed to enter so many things a week. **What problems is Vitality solving and how is that benefiting you?** Own personal motivation to get up and MOVE! ### 16. Flexible **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2019 **What do you like best about Vitality?** The automatic points from your fitbit Easy to schedule with Quest **What do you dislike about Vitality?** Confusing about how to get to statuses and when but I think that’s not a vitality problem so much as an orientation/HR clarificAtion **What problems is Vitality solving and how is that benefiting you?** Hold people accountable Easy to track your progress ## Vitality Discussions - [How is it that it takes 6 months for my profile to be uploaded on the system](https://www.g2.com/discussions/36612-how-is-it-that-it-takes-6-months-for-my-profile-to-be-uploaded-on-the-system) - 1 comment, 1 upvote - [View Vitality pricing details and edition comparison](https://www.g2.com/products/vitality/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+19%3A32%3A12+-0500&secure%5Bsession_id%5D=c3931de7-1593-45c0-902c-cc6f36e55165&secure%5Btoken%5D=2e58c89fc88caad2380478a64483d5adcc0aaec1437d036c1881a1959e34a59a&format=llm_user) ## Vitality Features **Platform Content** - Education - Mobile Tools - Additional Features **Platform Basics** - Interoperability - Performance - Program Management **Platform Additional Functionality** - Education - Services - Employee Portal - Gamification **Platform Data** - Visualization - Platform Search - Alerts and Notifications - Dashboard & Reporting ## Top Vitality Alternatives - [Wellable](https://www.g2.com/products/wellable/reviews) - 4.7/5.0 (1,168 reviews) - [Personify Health](https://www.g2.com/products/personify-health/reviews) - 4.3/5.0 (110 reviews) - [Woliba](https://www.g2.com/products/woliba/reviews) - 4.6/5.0 (163 reviews)