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Vitality Reviews & Product Details

Vitality is a comprehensive health engagement platform designed to improve individual health outcomes and reduce healthcare costs through personalized behavior change programs. By integrating data, science, and technology, Vitality offers tailored solutions that encourage healthier lifestyles and enhance overall well-being. Key Features and Functionality: - Personalized Health Insights: Utilizes Vitality AI to deliver customized health recommendations, focusing on activities that have the most significant impact on members' health. - Flexible Integrations: Seamlessly integrates with existing ecosystems to enhance utilization and member engagement. - Comprehensive Well-being Programs: Offers a range of programs, including care enablement, condition management, and prevention initiatives, to address various health needs. - Engagement and Rewards System: Employs a sophisticated incentive structure, such as Vitality Points™ and Vitality Status™, to motivate and sustain member participation. - Care Connector™: Enhances coordination between members and care teams, facilitating better communication and personalized health activities. Primary Value and Solutions: Vitality addresses the challenge of engaging individuals in their health by providing a platform that not only encourages but also rewards positive behavior changes. By focusing on small, impactful actions, it helps reduce healthcare costs, improve health outcomes, and create a culture of health. Employers and health plans benefit from increased member satisfaction, reduced claims costs, and enhanced revenue growth through improved health metrics and engagement levels.

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Vitality Group

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Vitality Community

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Vitality Reviews (16)

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Orrin B.

Assembler 1

Enterprise (> 1000 emp.)

9/19/2025

"A great reward for effort to fit!"

5/5

What do you like best about Vitality?

Being able to just track my performance and really be rewarded for my effort. Review collected by and hosted on G2.com.

What do you dislike about Vitality?

Sometimes certain features felt clunky and hard to activate. Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

12/18/2023

"The point of their program is to encourage health but the company doesn't actually care"

0/5

What do you like best about Vitality?

There is nothing to like about Vitality. Review collected by and hosted on G2.com.

What do you dislike about Vitality?

Our company went under in spectacular fashion and Vitality immediately pulled the plug, taking hundreds of dollars in rewards from me- while I was already struggling. The cherry on top is I'm still on the hook for the watch when my rewards would've easily covered it. I wouldn't recommend Vitality to my worst enemy. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

11/9/2022

"GREAT product if you dive in for a couple/few hours initially. It's easy to get help too if needed."

5/5

What do you like best about Vitality?

They consistently add healthy lifestyle perks and rewards. They keep my health tiptop with all the incentives and current health news they provide. Review collected by and hosted on G2.com.

What do you dislike about Vitality?

Zero, I have zero negatives on this product. I've been a member for nearly 5 years now or is it 6... Review collected by and hosted on G2.com.

What problems is Vitality solving and how is that benefiting you?

Motivation to go get some exercise..or watch a current video on important health issues..or meditate with the free membership..with business the word has spread very quickly.

-Rates for this product are very competitive

-Amazon Prime membership paid for after 3 years of hitting a goal (I received this award of 119.00 last year and they just paid this again, so 3rd and 4th year. They will keep paying this as I hit my annual goals, not tough)

-Every policy comes with free Fitbit w/ heart rate monitor or Amazon Halo device OR option to buy latest series Apple watch for 25.00 plus tax (I’m on my 3rd apple watch now, the 7 series). The halo is more like a thin band, no clock but has all the other health tracking abilities and comes with 3 years of membership.

-After every 10 days you have 30 minutes of exercise total over the day you get to spin to win. You will either get Vitality points or quite often get $5, $10 or $15 amazon or starbucks money (my choice)

-Up to $600 savings annually for buying healthy foods at many participating grocers, City Market is just one (at checkout open the app and have clerk scan bar code for extra savings)

-Cost of the insurance policy can go down every year (mine has gone down every year, 4 in row so far)

-After obtaining platinum level in the year you will have up to 4 chances per month to get rewarded with Amazon, Starbucks money or vitality points – one time a month a chance at 250.00 amazon card

(so far with all the perks here I’ve hit an average pay back of about 30/month)

-Up to 25% off hotel stays through Expedia up to the first $1,000 of your total spend

-Discounts and rewards at Amazon, iTunes, REI, Royal Caribbean International and more (I just purchased a 100 dollar REI card for 85 dollars then took advantage of REI’s own membership discounts)

-25-40% discount for devices Garmin, Fitbit, Polar (there are some great deals here on devices, I’ve checked the costs vs online) Review collected by and hosted on G2.com.

Tracy F.

Professor

Enterprise (> 1000 emp.)

1/5/2023

"Vitality is a complete sham"

0/5

What do you like best about Vitality?

I have found nothing useful about Vitality. It is simply a third party sham sold to the company I work for in order to promise health credits. Review collected by and hosted on G2.com.

What do you dislike about Vitality?

The software is complete garbage. They do not send any emails reminding you of deadlines, so the one and only service it provides - assessing for health credits - doesn't function. Review collected by and hosted on G2.com.

Sanath V.

Mid-Market (51-1000 emp.)

4/18/2023

"Vitality employer rewards are great and app"

5/5

What do you like best about Vitality?

Vitality is great employer incentive plan and app is easy to build your health plan and track rewards. Review collected by and hosted on G2.com.

What do you dislike about Vitality?

None at this time and has all needed for employees. Review collected by and hosted on G2.com.

Verified User in Human Resources

Mid-Market (51-1000 emp.)

7/13/2023

"great system"

4/5

What do you like best about Vitality?

really easy to find what you need and the help you want Review collected by and hosted on G2.com.

What do you dislike about Vitality?

hidden costs can be an issue, and some claims are difficult Review collected by and hosted on G2.com.

Donald H H.

Screenwriter

Enterprise (> 1000 emp.)

11/9/2020

"Vitality is a complete sham"

0.5/5

What do you like best about Vitality?

There is Nothing to like. No customer support at all.

I'm sure the positive reviews are fake. Review collected by and hosted on G2.com.

What do you dislike about Vitality?

Absolutely ZERO customer support. If you have an issue, you are completely on your own.

Their phone number 877-244-7117 has nothing but ads. You listen for at least 5 minutes and then get disconnected.

No email.

No chat.

There are literally hundreds of reviews of app that clearly state how completely useless it is. It completely doesn't work. Review collected by and hosted on G2.com.

Dan B.

Director of Web and Design

Mid-Market (51-1000 emp.)

11/3/2021

"Motivated by gift cards? Gamify your health"

5/5

What do you like best about Vitality?

The most helpful aspect of Vitality is its ability to integrate with 3rd party apps. I use Apple Health, Runkeeper, Lose It!, StrongLifts, and Renpho smart scale in conjunction with Vitality to track my health and gather all my points in one location. Review collected by and hosted on G2.com.

What do you dislike about Vitality?

Some of the features are tricky to use. It's not always clear how to earn points with some of the categories. The phone app has less features than the desktop website. Review collected by and hosted on G2.com.

What problems is Vitality solving and how is that benefiting you?

One business problem Vitality helps solve is to keep employees motivated to reach and maintain health goals. Vitality provides an easy way to turn health and fitness goals into a game by awarding points toward gift cards. Another benefit is to make a convenient pathway to annual checkups with local healthcare providers. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

12/21/2021

"Keeping Fit"

5/5

What do you like best about Vitality?

I love that Vitality allows me to earn rewards for working out! Review collected by and hosted on G2.com.

What do you dislike about Vitality?

The UI can be a bit cumbersome at times, a simpler interactive app would be extremely helpful Review collected by and hosted on G2.com.

Natalie W.

English Teacher

Mid-Market (51-1000 emp.)

8/5/2020

"Ace Accountability with this Software!"

5/5

What do you like best about Vitality?

Vitality tracks everything from activity (easily links to your Smartwatch, phone, etc.) to your biometric screening results. The program encourages daily activity and has attainable rewards no matter your goal. It's an awesome tool to motivate self-growth and it's incredibly easy to navigate. I especially like the monthly challenges and videos that keep me wanting to access the site for more, optional resources or learning! Review collected by and hosted on G2.com.

What do you dislike about Vitality?

Some aspects- and earnable points in the program are specifically linked to weight loss. As a member not actively seeking weight loss, it's frustrating to "lose out" on points simply because I am healthy enough at my current weight not to need that added feature. Additionally, I have coworkers who are reluctant to use the program because they don't want our district micromanaging their health information. Review collected by and hosted on G2.com.

Recommendations to others considering Vitality:

Great tool for employers to use to motivate staff activity! Connect it to the "health" app on your phone for easy tracking. Review collected by and hosted on G2.com.

What problems is Vitality solving and how is that benefiting you?

Participating in the Vitality program gives me an added level of self-accountability to get up and move every day. Even when I am busy at work, I know that my steps-tracking is adding to my overall points and wellness goals. For anyone who is goal- or reward-oriented, this is an easy program to use! Review collected by and hosted on G2.com.