Hostaway
Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth. Grow your business, manage all reservations, automate guest communication, sync listings across channels like Airbnb and Vrbo, and boost direct bookings from one unified platform, saving you up to 60 minutes per reservation. WHAT YOU CAN DO WITH HOSTAWAY *Grow and manage bookings across major channels (Airbnb, Vrbo, Booking.com, Google) *Real-time sync on availability, pricing, and calendars across all connected channels. *Manage all reservations and conversations in one unified inbox. *Automate 93% of repetitive guest communication with AI Replies. *Increase earnings by 25%+ with Dynamic Pricing. *Track performance with advanced reporting and insights. *Self-serve Owner Portals and automated statements for professional, transparent owner reporting *Connect your 200+ tools through powerful integrations. *Create or connect your own direct booking website to cut OTA commissions Everything works together, so you don’t have to. WHY HOSTS CHOOSE HOSTAWAY Built for property managers and hospitality brands scaling from 2+ properties to thousands, Hostaway grows with you. Knowing that 24/7 hospitality needs immediate assistance, Hostaway provides: *Award winning 24/7 phone support, with help always a call away. *A comprehensive Help Center for self-service. *A 97%+ customer satisfaction rating. *Global, multi-language team coverage for local understanding. When something matters, you get real help, fast. GET STARTED Get Hostaway and experience a smarter way to manage your vacation rental business, one that’s built to scale with you.
Average Rating: 4.8/5.0
Total Reviews: 440
How Do G2 Users Rate Hostaway?
- Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.3/10)
- Ease of Use: 8.9/10 (Category avg: 8.5/10)
- Ease of Admin: 8.9/10 (Category avg: 8.1/10)
- Ease of Setup: 8.6/10 (Category avg: 8.2/10)
Who Is the Company Behind Hostaway?
- Seller: Hostaway
- Company Website:
- Year Founded: 2015
- HQ Location: Helsinki, Finland
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LinkedIn® Page: www.linkedin.com
386 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, Property Manager
- Top Industries: Hospitality, Real Estate
- Company Size: 98% Small, 2% Medium
What Do G2 Reviewers Say About Hostaway?
AI-generated summary from verified user reviews
Pros
- Users commend Hostaway's excellent customer support, highlighting helpful, patient assistance that enhances the overall experience.
- Users find Hostaway’s ease of use outstanding, enabling smooth management of multiple rental properties efficiently.
- Users commend the smooth onboarding process with knowledgeable support, enhancing their experience with Hostaway.
- Users appreciate the seamless channel management of Hostaway, making property management effortless and efficient.
- Users enjoy the user-friendly interface of Hostaway, praising its simplicity and ease of use for managing properties.
Cons
- Users find missing features in Hostaway, highlighting a lack of customization options and inconsistencies across platforms.
- Users find Hostaway to be expensive, especially with hidden fees and costly add-ons that impact overall value.
- Users find limited options in Hostaway’s features, leading to frustration with missing functionalities and hidden costs.
- Users find the inefficient onboarding process of Hostaway frustrating, requiring multiple sessions to grasp essential functionalities.
- Users find Hostaway's interface quite complex for beginners, requiring significant time to master its functionalities.
What Are Recent G2 Reviews of Hostaway?
"Feature‑Rich Platform, But Interface Needs Streamlining"
Rating: 5.0/5.0 stars
— Zach M.
"Comprehensive Platform With Standout, Responsive Support"
Rating: 4.5/5.0 stars
— Landie C.
What Are G2 Users Discussing About Hostaway?
- How much does Ownerrez cost?
- Where is Hostaway based? - 1 comment
- What does Hostaway cost? - 1 comment
- What does Hostaway do exactly?

