# Zego Reviews
**Vendor:** Global Payments  
**Category:** [Rental Payment Software](https://www.g2.com/categories/rental-payment)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 101
## About Zego
Zego is a property management automation company that simplifies cumbersome yet critical workflows for managers and associations. Our modern platform accelerates NOI growth and mitigates risk, helping clients to scale resources, build trust, and make data-backed decisions. From payments and utility management to resident engagement, Zego’s automated workflows seamlessly integrate with leading property management systems giving users real-time and accurate information at their fingertips. The Zego platform consists of: Zego Pay: Collect rent and HOA dues with modern payment software that offers maximum payment flexibility. All payments are automatically digitized whether residents pay online, by check, or with cash. Zego Utility: Maximize recoupment with an automated and comprehensive multifamily and student housing utility management solution for property managers. Zego Mobile Doorman: Maximize recoupment with an automated and comprehensive multifamily and student housing utility management solution for property managers. Learn more about what makes Zego one of the best workflow automation platforms for property management at www.gozego.com.



## Zego Pros & Cons
**What users like:**

- Users appreciate the **responsive customer support** of Zego, ensuring help is always available when needed. (9 reviews)
- Users value the **ease of use** of Zego, enjoying efficient communication and helpful digital tools for management. (8 reviews)
- Users love Zego for its **time-saving capabilities** , allowing efficient payment management and freeing up valuable time. (7 reviews)
- Users value the **ease of online payments** with Zego, enhancing convenience and efficiency for both landlords and tenants. (6 reviews)
- Users highlight the **automated payment management** of Zego, enhancing efficiency and convenience for landlords and tenants. (6 reviews)
- Users value the **time-saving payment processing** of Zego, facilitating seamless online and in-house transaction management. (6 reviews)
- Time-saving (6 reviews)
- Efficiency (5 reviews)
- Users love the **payment convenience** of Zego, making rent processing seamless and allowing online management. (5 reviews)
- Easy Setup (4 reviews)

**What users dislike:**

- Users experience **payment issues** that can take too long to resolve, causing confusion among residents. (7 reviews)
- Users experience **communication issues** with slow response times and confusion regarding notifications, affecting overall functionality. (3 reviews)
- Users find the **inefficient processes** in Zego frustrating, complicating tasks like adding bank accounts and processing payments. (2 reviews)
- Users find Zego’s **limited customization** frustrating, especially when handling bank accounts and property management. (2 reviews)
- Users find the **missing autopay features** and lack of customizable reminders a limitation in Zego's functionality. (2 reviews)
- Poor Customer Support (2 reviews)
- Users struggle with **poor usability** in Zego, finding the interface confusing and processes overly complicated and outdated. (2 reviews)
- Setup Complexity (2 reviews)
- Users experience **slow performance** with communication and login issues, which complicates their property management activities. (2 reviews)
- Users report **tenant issues** with Zego, highlighting difficulties in signup, payment inconsistencies, and limited autopay options. (2 reviews)


## Zego Discussions
  - [Does ZEGO PayLease charge a fee?](https://www.g2.com/discussions/does-zego-paylease-charge-a-fee) - 2 comments
  - [Is ZEGO the same as PayLease?](https://www.g2.com/discussions/is-zego-the-same-as-paylease) - 3 comments

- [View Zego pricing details and edition comparison](https://www.g2.com/products/gozego/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-05-15+16%3A46%3A41+-0500&secure%5Bsession_id%5D=60b0da54-beb7-4dc7-b7d7-156811039cf7&secure%5Btoken%5D=c25650ee779f41d65f5f13b599ecca0f383f8818e8d5678d2fb34e5e13abff64&format=llm_user)
## Zego Integrations
  - [AppFolio](https://www.g2.com/products/appfolio/reviews)
  - [Rent Manager](https://www.g2.com/products/rent-manager/reviews)

## Zego Features
**Leasing**
- Document Management

**Communication**
- Mass Communication
- Calendar
- Member Notifications
- Digital Bulletin Board

**Platform Interoperability**
- Pre-Built Connectors

**Building Operations**
- Maintenance Service Requests
- Property Inspections
- Service Portals
- Building Announcements
- Resource Reservations

**Member Management**
- Member Profiles
- Member Database

**Platform Additional Functionality**
- Payment
- Portal
- Mobility

**Accounting**
- Property Accounting
- Online Payment
- Dashboards

**Property Management**
- Payment Gateway
- Maintenance Requests
- Property Management Tools - Community Association Management

**Platform Performance**
- Reporting

**Operations**
- Tenant Portal
- Integration with Rental Payment Solution
- Lease Application Management
- Amenity Management
- Maintenance Management

**Agentic AI - Property Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Zego Alternatives
  - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,018 reviews)
  - [Innago](https://www.g2.com/products/innago/reviews) - 4.8/5.0 (589 reviews)
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