--- title: Opiniion Reviews meta_title: 'Opiniion Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Opiniion works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 8 scale: '5' date_modified: '2026-06-22' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Opiniion Reviews **Vendor:** Opiniion **Category:** [Other Real Estate Software](https://www.g2.com/categories/other-real-estate) **Average Rating:** 4.6/5.0 **Total Reviews:** 8 ## About Opiniion Opiniion provides the tools, services, and support you need to measure and manage the resident experience from the time they tour until they move out. We take a proactive, automated approach toward generating reviews, driving resident feedback, and evaluating their experience at your property. This boosts your digital curb appeal and increases your knowledge of your residents and the effectiveness of key community processes, which will eventually drive an increase in leases, retention, and NOI. ## Opiniion Reviews ### 1. A Top-Tier Reputation Management Tool with Room for Workflow Enhancements **Rating:** 4.0/5.0 stars **Reviewed by:** Sammantha B. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Opiniion?** The most helpful aspect of Opiniion has been its ability to streamline our reputation management by automating review requests and consolidating public and private feedback in one platform. The centralized dashboard makes it easy to monitor and respond to reviews across multiple sites, while the reporting features provide valuable insights into resident sentiment. This has allowed us to proactively address concerns, improve the resident experience, and maintain a strong online presence with efficiency. **What do you dislike about Opiniion?** The biggest downside for me has been the turnover in our customer service rep—it’s tough to build consistency when the point of contact keeps changing. I also wish there was a way to assign a review draft to a specific person, make edits, and then pass it along for approval. That would make our process way smoother instead of juggling everything manually. **What problems is Opiniion solving and how is that benefiting you?** The automated review requests and centralized dashboard make it easy to monitor and respond to feedback efficiently. The reporting features provide insightful data that help us identify trends and improve our resident experience. ### 2. I utilize Opiniion at my company, and I love how easy it is to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Fauna M. | Training and Development Specialists, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Opiniion?** The platform makes it simple to gather feedback from residents and helps us stay on top of reviews in real time. The user-friendly interface and automated features save us time, and the insights we gain are invaluable for improving our service. It’s been a great tool for boosting our online reputation and ensuring resident satisfaction. **What do you dislike about Opiniion?** I have no major dislikes, but if I had to suggest something, it would be adding even more customization options for reporting. **What problems is Opiniion solving and how is that benefiting you?** Opiniion helps us easily collect and manage resident feedback in real time, which has significantly improved our ability to address concerns quickly and enhance the overall resident experience. The platform also simplifies online reputation management by encouraging positive reviews, which benefits us by boosting our property's visibility and ratings. ### 3. Amazing software for Reviews! **Rating:** 5.0/5.0 stars **Reviewed by:** Charleen R. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Opiniion?** I love using Opiniion, as it made it easy for us to track and respond to our reviews, especially since we have multiple locations. The support team, especially Justin, is very helpful! It's user-friendly and has various features that can help our communities. This software definitely helped with our online reputation management. **What do you dislike about Opiniion?** Not all software is perfect, especially when it's a new product. However, Opiniion exceeds expectations regarding customer service, user experience, and innovation, so I don't dislike anything! **What problems is Opiniion solving and how is that benefiting you?** With Opiniion, it saves time and effort to go through multiple listings in responding reviews. It also shares data on what we can improve in our communities. ### 4. Excellent Product & Customer Service!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Opiniion?** We saw almost immediate results in several different styles of communities with varying reputation issues. Even after the initial boost, there are tons of ways to optimize your campaigns. Customer service is exceptional!! There was tons of communication about updates, unique portfolio data, new products, and anything else we had questions about. **What do you dislike about Opiniion?** Love the product!! User friendly!! No complaints. **What problems is Opiniion solving and how is that benefiting you?** Online reputation volume and sentiment. Managing follow-up. ### 5. Keep Your Team Aware **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Opiniion?** Opiniion tracks the history of review percentages. This makes seeing your progess simple. The feedback from prospects to move outs. **What do you dislike about Opiniion?** This may be dependent on the service agreement - every event is surveyed. Although an accurate pull of information offers a more informative view; residents feel it's a bit over done. The result being, they do not respond to all sureveys they receive. Being able to resend the survey when a low rate is given due to not understanding the which way the number scale works. We have experienced this several times. We are asked if they can redo the survey, but I do not believe there is a feature for this, currently available to us. **What problems is Opiniion solving and how is that benefiting you?** Opiniion provides information that we may not hear without Opiniion. This assists with training and progress to improvement. ### 6. Love the product! **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle L. | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Opiniion?** Opiniion is a one stop shop for reputation management tailoring to the multifamily industry. **What do you dislike about Opiniion?** I wish that Opiniion had better integration with Yelp and Apartment Ratings to be able to handle review directly within the platform. **What problems is Opiniion solving and how is that benefiting you?** We use it for managing online reputation. ### 7. My company uses Opiniion to get reviews based on our customer satisfaction! **Rating:** 4.5/5.0 stars **Reviewed by:** Kamille B. | Assistant Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2019 **What do you like best about Opiniion?** I appreciate the transparency and ease this website provides in leaving reviews for companies and for companies to receive. I like the ability this website gives when trying to find the best options that are out there. People who leave reviews through Opiniion tend to be those that really care about others' experiences! **What do you dislike about Opiniion?** I would like to see an app. Maybe there is an app but it has not been advertised to me. I feel that if there was an app it would enable me to leave reviews more quickly and often, as well as check what people are reviewing about my company! **Recommendations to others considering Opiniion:** I would try to reach out with Opiniion and try to compete or even take over the google reviews that are so common! I think it is nice to have a website completely dedicated to reviews of companies and helping them to change and improve, as well as give customers a better look at what they are looking at getting into. **What problems is Opiniion solving and how is that benefiting you?** We are solving the customer satisfaction here while using Opiniion and finding ways to improve our business from the outside. in! ### 8. Great for getting quick reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2019 **What do you like best about Opiniion?** It can be easily sent out to all your clients for a review and they don't get posted publicly if they are not good. **What do you dislike about Opiniion?** Good reviews can't be integrated into Google reviews which is where you really want your reviews! **What problems is Opiniion solving and how is that benefiting you?** If people leave me a good review, I just have to reach out individually and ask them to post this on Google. Usually they will. ## Opiniion Discussions - [What is Opiniion used for?](https://www.g2.com/discussions/what-is-opiniion-used-for) - [View Opiniion pricing details and edition comparison](https://www.g2.com/products/opiniion/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+06%3A05%3A17+-0500&secure%5Bsession_id%5D=53e0b424-dbac-426e-a7db-693b693092d9&secure%5Btoken%5D=4f3b4a4d0e4555640e2a9dfb7b8055f4006d37893dcff52e15f52542c239451b&format=llm_user) ## Top Opiniion Alternatives - [Planner 5D](https://www.g2.com/products/planner-5d/reviews) - 4.7/5.0 (168 reviews) - [RoomSketcher](https://www.g2.com/products/roomsketcher/reviews) - 4.5/5.0 (143 reviews) - [CertifID](https://www.g2.com/products/certifid/reviews) - 4.8/5.0 (142 reviews)