Planbox

Planbox

4.4
(6)
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Planbox is a management software platform that collaborate, develop and capitalize the ideas from employees and community of customers, partners and suppliers.

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Showing 6 Planbox reviews
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Geoff G.
Validated Reviewer
Review Source

"A customizable system to tackle innovation in all Business units"

What do you like best?

We like the flexibility to be able to manage the site internally and be able to write our own destiny. Historically we've been very boxed in with technology when it comes to continuous improvement software, and Innovation Central gives us the ability to customize an approach for all business units.

What do you dislike?

We’re happy with the ability to customize the system but this comes with a lot of nuances that are difficult to manage. For example, the business rules get a little chaotic, it feels like there’s no sense of organization and when it comes to challenges - there’s difficulty to find same business rules for the same challenge, or see what all the business rules for a specific challenge. Secondly, reporting/dashboarding could be more robust. I say this because the reporting/analysis we do is off the tool. We export to excel because it’s more user-friendly. This is an opportunity for Planbox to improve its end to end product.

Recommendations to others considering the product:

Having the ability to fully control how you manage the tool gives us the ability to customize the approach for a given audience. Our groups use the system very differently. For example we have front-facing customers that would use the tool in a total different way than our head office.

This gives us the freedom to not have to go through our technical support team, and we can do everything ourselves. This is the biggest advantage of the system as well as being able to mirror your goals directly into the tool.

What problems are you solving with the product? What benefits have you realized?

We are solving direct business problems. We align our challenges with business objectives, and we pitch the concept to other areas of the company to ensure we are solving the things that matter to them most. We ensure that the challenges being launched are trying to drive whatever it is they’re trying to achieve

So far this has been successful. I think it comes down to our legacy when it comes to continuous improvement - we’re battling against that and trying to change our mindset.

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A
Administrator
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Dynamic and user-friendly system."

What do you like best?

Because Innovation Central is very user-friend, it allows anyone to pick up the tool with very little training and that encourages users to use it.

What do you dislike?

I would like more control as an administrator. An example of that would be if I need to add a co-author, I have to go through the Help Desk. They have given me a lot more access than I had on Day 1 but for areas like that it's a bit time consuming.

Recommendations to others considering the product:

Innovation Central can be used in a multitude of ways such as pipeline ideation and meetings. We tend to use IC beyond these methods. I have some groups that collect initial data to Results Engine to do project tracking. I have another group as well that collects their proof of concepts in Results Engine. A lot of people love the Results Engine tool.

My recommendation to others is to think outside of the box when it comes to use cases for this tool. For example we even use IC to send surveys and to track trade shows.

What problems are you solving with the product? What benefits have you realized?

We use Innovation Central for mainly 3 types of innovation. Pipeline ideation, to gather information from brainstorming ideation sessions, and of course we use IC to collect ideas on challenges pertaining to problems, ways to improve, etc. Innovation Central has been a very successful tool for us in achieving our goals.

What Idea Management solution do you use?

Thanks for letting us know!
Lân N.
Validated Reviewer
Verified Current User
Review Source

"Best low cost task management tool"

What do you like best?

With Planbox, you can easily create tasks and manage them for company. The UI is very friendly, you can sort tasks by drag-and-drop, add them to group or assign it to some one just with some clicks (two actually). Also you have comments section in a tab so you can always check to see what customer or developers talks about the task.

The permission system is very good, you can decide who can access the project and the level of permissions (only read, write, manage...)

You can have the report base on hour added, worked time by monthly, weekly... and a hand full of other features but above are which I like best.

What do you dislike?

They don't have free plan for small teams. (They had in the past but I can't find any where now)

Recommendations to others considering the product:

If you want to finding a management tool for your team then Planbox is the obvious choice with a very low cost.

What problems are you solving with the product? What benefits have you realized?

We provide modules for Magento sites and we used some project management systems before but we are stuck with Planbox for now. It make our life a lot easier with tracking which one doing and how much hour he in the tasks. A quick look inside the project will tell you all without even generate a detail report.

A
Administrator
Validated Reviewer
Review Source

"A holistic solution to innovation needs"

What do you like best?

First and foremost the people. Through the people, the services and the product itself are the

best things about Planbox.

What do you dislike?

No dislikes! It’s been very positive and I’ve worked with a lot of vendors.

Recommendations to others considering the product:

Look at it holistically. Look at the people, the product itself, and the process.

What problems are you solving with the product? What benefits have you realized?

At this time we are focused on using Planbox to address continuous improvement opportunities

within the organization, as well as H1 type innovation.

We have realized two types of benefits. We have measured them in some instances where they

were measurable. In these instances we’ve had business units achieve up to 200k in savings

within 18 months of implementing their top 5 ideas. In other instances, these benefits have been

very qualitative. We’ve gotten excellent responses to some of the challenges that have been

informed leadership decisions.

AI
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"A powerful innovation framework"

What do you like best?

The amount of customization available inside of Planbox is one of the products greatest strengths. The product allowed me to create different workflows to accommodate the needs of different business areas wanting to engage with the product.

What do you dislike?

Initially I thought the report tool was a bit lagged in it's response but as the product went through regular updates that problem ceased to exist.

Recommendations to others considering the product:

Make sure that you have resources and a team to assist in with the implementation of all the great ideas. The product makes it very convenient for users to submit their ideas and collaborate with each other which can lead to a high level of idea generation.

What problems are you solving with the product? What benefits have you realized?

The product provides a conduit for gathering and collaborating on ideas.

Carly C.
Validated Reviewer
Review Source

"Reliable product at a great price"

What do you like best?

It streamlined processes for us and allowed us to create a vision and plan for our company to further innovate our services and stay competitive in the healthcare market.

What do you dislike?

We have had no issues with the product or the company thus far.

What problems are you solving with the product? What benefits have you realized?

We were desperately in need of a product that culminated all of our business needs while still allowing for expansion, growth, and future products and advances.

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Planbox
4.4
(6)