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Home
UserVoice

UserVoice

4.5 out of 5 stars

5 star

73%

4 star

23%

3 star

2 star

1 star

254 reviews

2 profiles
9 categories

Average star rating

4.5

Serving customers since

2008

Decision-Making

Enterprise Feedback Management

Feedback Analytics

Idea Management

Product Analytics

Product Management

Repository Management

Survey

User Research Repositories

Profile Filters

All Products & Services

Product

UserVoice

244 reviews

A single platform to effortlessly collect, analyze and close the loop on product feedback with customer bases and internal teams of any size.

Product

UserVoice Validation

10 reviews

UserVoice Validation is product validation software that helps businesses build the right solutions the first time around. With UserVoice Validation, every product team is capable of executing research quickly and with meaningful results. Prioritize ideas under consideration, validate solutions as you build, and encourage product alignment by bringing user feedback to the forefront of your roadmap.

Profile Name

UserVoice

UserVoice Validation

Star Rating

186

UserVoice Reviews

Review Filters

Profile Name

UserVoice

UserVoice Validation

Star Rating

186

Fabio B.

12/17/2025

Validated Reviewer

Verified Current User

Review source: G2 invite

Incentivized Review

Empowers Business to Capture and Act on Customer Feedback Seamlessly

|UserVoice

I like that UserVoice comes with great features for capturing, analyzing, managing and acting on customer feedback. With the data we gather using UserVoice, it is always easy for our business to tailor make our solutions to meet customer needs and this leads to improved customer satisfaction. In addition, our business is able to focus on high impact areas. Since UserVoice is our single source of data, all our departments are able to alight to customer needs thus ensuring customer loyalty which increases business revenue.

Jaime R.

Regional Partnerships Manager at Mews

11/06/2025

Validated Reviewer

Verified Current User

Review source: G2 invite

Incentivized Review

Great Insights, But Steep Learning Curve

|UserVoice

Uservoice does a great job of taking the data and feedback and centralizing it and putting out easy to understand overviews such as its Monthly Contributor Insights. It's also very stable in the frequenecy it puts out the information.

Hillary M.

01/27/2025

Validated Reviewer

Verified Current User

Review source: Organic

Easy to navigate and Collaborate on Tickets

|UserVoice

UserVoice helps me organize and keep track of my tickets. It keeps me on task. I can also respond back to the sender or collaborate on tickets with other developers, as well. It offers plenty of tools to handle a ticketing queue but is easy to navigate and use. I worked for a place once that used Jira for ticketing and we were constantly having issues with it. I haven't heard of any issues coming from using UserVoice and I like that it has a knowledge base for archival purposes, as well.

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About

Contact

HQ Location:

San Francisco, CA

Social

What is UserVoice?

UserVoice is a customer feedback and product management platform that helps businesses gather insights from users to improve their products and services. By utilizing tools for collecting, prioritizing, and analyzing feedback, UserVoice enables organizations to make data-driven decisions and enhance user experiences. With a focus on validation and user engagement, the platform empowers teams to address customer needs effectively. For more information, visit their website at https://uservoice.com/validation.