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1,378 Mural Reviews

4.6 out of 5
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1,378 Mural Reviews
4.6 out of 5
1,378 Mural Reviews
4.6 out of 5

Mural Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MuralQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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UM
Business Intelligence Performance Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

The most helpful thing about Mural for me has been it's simplicity. It doesn't pressure you into using a certain template or using it in a certain way. You can simply have a vision, and make it a reality just by using basic features on the infinite canvas. That's enough to spark creativity and focus on solving problems, whilst bringing people together (in person or virtually). Review collected by and hosted on G2.com.

What do you dislike about Mural?

It's hard for me to say since it's more of a want rather than a need, but I would like to see more integrations with other BI (business intelligence) tools such as Power BI. For example, you could have a Power BI report in a workspace, and then pin visuals from the report to the Mural canvas (somehow). The MURAL could be configured to refresh on a set interval so that it reflects the same data as in the Power BI report. Currently, Power BI is limited in terms of how creatively you can display visuals. You are limited by canvas size, shapes, style etc. However, leveraging Mural's environment, I could really see some beautiful reporting coming to life in a more engaging way, especially as users are able to annotate and engage with the data /visuals in a more meaningful way. Review collected by and hosted on G2.com.

NG
CIO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

1) It is easy to use.

2) Facilitates interaction between users.

3) Helps teams track their activities.

4) It is visually attractive.

5) Has many work templates to reuse.

6) It integrates perfectly with almost all collaborative tools for agile projects.

7) it has a good price.

8) Personalized monitoring of your after-sales team.

9) The webinars. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Its competitor, Miro, also has its characteristics and some more. But your price is better. Review collected by and hosted on G2.com.

Open Discussions in Mural
Verified User in Higher Education
EH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Mural is my go-to solution for visual communication for distributed teams. I have found the interface visually intuitive and interactive. It only takes a team a few minutes to understand how to navigate and participate in the discussion. The variety of templates available helps me to find the right activity for the problem we are trying to solve. Mural is a great tool for design sprints, and other agile approaches to team building, brainstorming, decision-making, and collaborative design projects. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Navigation on a large and complex mural is best on a larger laptop or screen. I have found the interface difficult to use on smaller devices. Review collected by and hosted on G2.com.

Marc T.
MT
Senior Specialist Global Process & Control Improvement
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mural?

Templates! Templates! Templates!

These save me so much time setting up the workspace and come with clear guidelines.

You can chop & change them to your requirements and even combine different templates as you need. Review collected by and hosted on G2.com.

What do you dislike about Mural?

The biggest downside to Mural is convincing your IT department that you need this more than the competitor products which are very limited by comparison. Review collected by and hosted on G2.com.

Clara S.
CS
Senior Service Delivery Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Mural is core to all the work I do on a day-to-day basis. In this digital remote world, when working from home or with remote teams is way more frequent than being in person, a whiteboard collaboration tool is just essential for our every day work.

Mural brings the best out of it. Easy to use by most people. The look and feel is very slick, modern, effective. It is really reliable, I haven't had any glitches or lost any work out of it. Bringing guests and external collaborators is quite seamless, even with people not technology oriented. Review collected by and hosted on G2.com.

What do you dislike about Mural?

When murals are at a certain scale, there are some performance issues and my laptop seems to slow down. It is only when workspaces are created too big, so it is maybe more of an user misuse, but I think it could be somehow optimized. Review collected by and hosted on G2.com.

Edward C.
EC
Training Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Ease of use for any level of tech user. Versatile to be a traditional whiteboard, slide deck, or tool for effective synchronous or asynchronous learning. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Although efforts have been made to update the mobile app it is just not practical to use on a mobile device for interaction. I think this is due to more of the nature of the program not the app design. Review collected by and hosted on G2.com.

Valerio A.
VA
Teacher of "La visualizzazione come strumento per la collaborazione" online course 💻
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mural?

Mural is the tool that allows you to express yourself and what you want to communicate, adapting to your needs and those of others. It is not just a tool, but an important means of synchronous and asynchronous interaction and communication. It can be used both for personal reasons (organising trips, activities, book reviews, study notes) and for professional reasons in teams and to support entire organisations. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I really appreciate how user friendly it is and full of templates you can use and customize for any need. Also great is the customer care and IT support. Review collected by and hosted on G2.com.

Verified User in Higher Education
IH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Intuitive interface. Regular improvements. Review collected by and hosted on G2.com.

What do you dislike about Mural?

The only trouble I've had with Mural is when trying to have too many teams (10+) work in their own area at once. Review collected by and hosted on G2.com.

Chris A.
CA
Principal Organizational Strategy Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

I like using Mural for process mapping. It is super flexible and easy to manipulate on the fly live with clients. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I wish that you could spellcheck all text in shapes in the document at once. Review collected by and hosted on G2.com.

Artem S.
AS
Senior Manager, Imaging
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Freedom and usability. No frames, boundaries, or technical restrictions and limitations. Go messy and tidy up later - helps to organize my brain and clear out the clutter. Also minimalistic, intuitive interface with only essential elements makes it much easier to learn and use. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Most of the templates are too complicated as for my taste, overloaded with details and elements. But that is just a subjective thing. Also the grouping of sheets into workspaces and rooms, somehow is confusing to me, need to triple check the access and scratch my head every time I want to separate personal murals from the public/shared ones. Review collected by and hosted on G2.com.