UserVoice Pricing Overview

Growth

Starting at $10,788.00

200 Unique End Users Per Year

Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.

Team

Starting at $14,388.00

3000 Unique End Users Per Month

Leverage some of your most important assets - your customer-facing teams and integrations - to capture critical product feedback. Then, align your product roadmap with your business goals by segmenting your users and accounts to build features for the customers that matter the most.

Strategic

Starting at $16,188.00

5000 Unique End Users Per Year

Align your teams, product and business strategies. Combine the feedback channels of Growth and Team to build a customer engagement powerhouse. Then, connect feedback to customer and account insights to prioritize features to help prioritize product enhancements based on what your most valuable audiences need.

Uservoice Enterprise

Need to start building better features across a suite of products? Multiple teams struggling to conduct research and drive adoption? Contact us about Enterprise level plans to see how we can help your business build a product strategy focusing on outcomes that will resonate with your end users.

Top-Rated Alternatives

View All Alternatives

UserVoice Pricing Reviews

(2)

Verified User in Computer Software

Enterprise (> 1000 emp.)

1/4/2025

"We use it every day to stay in tune with our users"

5/5

What do you like best about UserVoice?

UserVoice is a super handy tool we use every day to understand what our users need and prioritize what to work on next. It’s easy to use and makes it simple to collect feedback and focus on what matters most. The real-time updates and ability to respond to users make it feel like you’re really listening. If you’re serious about building products with user input, it’s definitely worth a try. Review collected by and hosted on G2.com.

What do you dislike about UserVoice?

The UI looks a bit dated, but the value is still there. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

12/18/2024

"UserVoice streamlined our feedback process and improved customer satisfaction."

4.5/5

What do you like best about UserVoice?

UserVoice provides an intuitive platform for collecting, organizing, and prioritizing customer feedback. The interface is user-friendly, making it easy for both customers and our internal teams to submit and track ideas. I especially appreciate the reporting tools, which give clear insights into customer needs and help us make informed product decisions. The ability to close the feedback loop by showing users the progress of their ideas has significantly increased user engagement and satisfaction. Review collected by and hosted on G2.com.

What do you dislike about UserVoice?

While the platform is excellent overall, some advanced features require a learning curve for new users. I also feel that the customization options for reporting could be more robust to tailor reports more precisely to our needs. Lastly, the pricing might be a bit high for smaller organizations, but the value provided makes it worthwhile. Review collected by and hosted on G2.com.

What problems is UserVoice solving and how is that benefiting you?

UserVoice helps us efficiently gather and organize customer feedback in one place. It streamlines the process of identifying the most impactful suggestions, enabling us to prioritize product improvements based on real user input. This has led to better decision-making and increased customer satisfaction, as our users feel heard and see their ideas come to life. The platform has also saved us time by eliminating manual processes for managing feature requests. Review collected by and hosted on G2.com.