Canny Pricing Overview

Yes. According to G2 data, Canny offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.

According to G2 data, Canny pricing in 2026 starts at $19.00 and can reach $79.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Canny's official pricing page for the most current details.

According to G2 reviewers, Canny's pricing is best suited for small businesses and software companies in the early-to-mid growth stage. G2 reviews of Canny show that small business users in computer software, IT services, and SaaS frequently praise the free and Core tiers for centralizing feedback without heavy investment. Mid-market companies in financial services, computer software, and education gravitate toward the Pro plan for its segmentation, automation, and project management integrations. Canny's Business tier, with SSO, CRM integrations, and custom admin roles, appeals to larger mid-market and enterprise organizations needing tighter security and customization. G2 data on Canny's pricing suggests it is less ideal for very small teams with tight budgets needing advanced features.

Canny's free plan supports up to 25 tracked users and includes unlimited posts, public and private boards, a changelog, roadmap, integrations, and API access, making it notably generous according to G2 reviewers. Canny's paid plans unlock significantly more tracked users, starting at 100+ on the Core plan at $19.00/month, which also adds custom domains and content translations. The Pro plan at $79.00/month introduces advanced features like user segmentation, automation rules, unlimited roadmaps, and Zapier integrations. G2 reviewers frequently note that the free tier suits small teams well, but the jump to paid plans is steep, particularly for smaller businesses needing features like private boards or advanced reporting.

G2 reviewers are largely positive about Canny's value, with the majority giving high ratings and praising its generous free tier and powerful feature set. Small business users frequently highlight that the free plan alone delivers significant value for early-stage feedback collection. However, several G2 reviewers note that the pricing jump between tiers can be steep, with one reviewer explicitly calling the gap between the free and next plan large, and another citing unexpected price doubling as a dealbreaker. G2 reviews of Canny also flag that certain integrations like HubSpot and CRM tools are locked behind the Business tier, which some mid-market users find cost-prohibitive relative to the incremental benefits gained.