The templates are pretty straight forward once you figure them out. There are also a ton of different products to use. initiative landing pages and submission forms are quite customizable. Their hackathon template / product seems to be well thought out. Review collected by and hosted on G2.com.

Brightidea's use beyond simple idea submission and very simple judging and tracking is quite limited. Bringing in a casual user to the platform as a reviewer or one off initiative pipeline manager is extremely difficult because of how unintuitive the system is. It appears from the outside that the system has quite a lot of technical debt from development over the years. Built in system metrics are quite limited, not very customizable, and often the selectors act up. If you would like to export data from the platform to build your own dashboard, you will have the joy of contenting with 3-4 different excel exports to get your data and then piece it back together into one cohesive story.

For a non experienced user - it is very hard to get familiar with the platform quickly and spun up on tasks. Completing action items often leads you through 4-5 different screens and the process ends up being rather disorienting. This often lead to my initiative sponsors trying to use the brightidea platform, but ultimately asking for their submissions in an export to review and act on outside the platform. Review collected by and hosted on G2.com.

Easy to learn, implement and mange. Some features like the Business impact tab, merge ideas, link ideas really add value. Review collected by and hosted on G2.com.

The UI/UX is something that is not at par with the modern day applications. Review collected by and hosted on G2.com.

The ease of low/no-code creation of new initiatives on the platform with very robust automation capabilities as well as great customer support. Review collected by and hosted on G2.com.

Cost per license limits our team's ability to scale as effectively. Review collected by and hosted on G2.com.

The best thing about BrightIdea is the ease of integration with other tools that we are using. It is easy to use and implement it in our processes. The app provides us with a good interface for customer support. Even if the requests come in at a small rate, the longevity of the execution means that ideas remain in the pipeline for long periods of time and we end up using the app often, to provide updates to the requester. Review collected by and hosted on G2.com.

Jira Server integration was not available a while ago, but I understand this feature is in the works. Review collected by and hosted on G2.com.

Brightidea is very easy to use. The user interface is free of clutter, predictive and visually appealing.

The tool offers a number fo great features that other software we were trying to retrofit cannot compete with. Yoou can ealisy build landing pages for initiatives, create multiple workflow, assign scorecards to evaluate and judge ideas and set custom notifications and alerts.

The support team has been awesome and they helped us through every step of the implementation cycle, understanding oour requirements, configuring each module, creating training documentation and being on top of our wish list.

We've seen impressive adoption all thanks to how easy it is to manage ideas on Brightidea. Review collected by and hosted on G2.com.

Lack of a good mobile app.

Some pages and templates could be more customizable since each company looks at Innovation from a different lense. Review collected by and hosted on G2.com.

Brightidea has been the solution for the management of innovation ideas within our organization. It is a very intuitive and easy to use software, and the support provided by the company is fast. Review collected by and hosted on G2.com.

The instructions with rules are sometimes a bit confusing, and therefore sometimes fail.

The output reports could be more customizable. Review collected by and hosted on G2.com.

I have to say the support staff at Bright Idea are incredible. Both in terms of their knowledge and willingness to take the time out of their day to help problem solve and trouble shoot. If you are new to innovation they are great for helping you get started and build up your program. Review collected by and hosted on G2.com.

Workload to set up is pretty intensive but that would be the case for any platform like this and again, the customer support in getting it built is exceptional. Review collected by and hosted on G2.com.

I like the use of webstorms and the abilty to link ideas from one webstorm to the next. I also really liek the parent/child relationship you can create between ideas. Often times we end up with similar ideas and the ability to link them together eliminates the muddiness of the infomation being scatterede between many similar ideas. The setup and manipulation fo the worflows is easy and has an easy learning curve. Review collected by and hosted on G2.com.

The biggest fault with Bright Idea is the lack of a mobile application that is functional and easy to use. They have an app for at least iOS, but it is buggy and zero improvements hve been made on it in the last 3 years. It has objectivly gotten worse, not better. Review collected by and hosted on G2.com.

The ability to customize the different interfaces for our different focus areas has been incredibly helpful in organizing ideas across the company. As we pivoted in our management strategy of ideas (targeting challenges, solutions, and pilots), BrightIdea allowed us to get creative and develop environments for these three areas separately. While the information is kept separate in these individual environments, it's easy to link ideas together to show the progression of an idea from stage to stage. Review collected by and hosted on G2.com.

We are still working through how to work with our craft users who don't have emails and can register/log-in. In order for this to truly be a one-stop-shop for all ideas at DPR, we'd like for our craft and trade partners to be able to submit, access, and comment on ideas ... while still having the ability to limit what they can and cannot access when in the site. This has proven more difficult than we realized, however we have worked through a process to allow this. Review collected by and hosted on G2.com.

Brightidea boasts several key functionalities that help automate innovation workflows. Its user-focused design and extreme flexibility make it an ideal choice for organizations looking to foster creativity and progress. Despite the ability to build complex processes within the tool, it remains relatively easy to use and understand from an administrative perspective, making it a powerful and accessible solution for innovation management Review collected by and hosted on G2.com.

I wish there was a simpler way to import and manage roles within the tool. Additionally, stronger integration with Teams would be a welcome improvement, as it could significantly boost the effectiveness of campaigns. Review collected by and hosted on G2.com.