Mural
Mural is a visual collaboration platform specifically designed to enhance the productivity and effectiveness of go-to-market (GTM) teams. As an interactive workspace, Mural enables teams to create persistent visbility that builds alignment, while leveraging human-centered AI that accelerates teams to reach their outcomes faster. Whether it's building better products more in line with customer demand, creating more seamless marketing campaigns that drive pipeline, or collaborative selling motions that close deals faster, teams are using Mural to drive revenue growth more intelligently. The primary target audiences for Mural all have their hand in go-to-market motions, including product management & engineering teams, sales, marketing, and customer success teams. These teams often face challenges aligning their efforts and communicating effectively, hindering their ability to respond to market demands quickly enough to gain a competitive advantage. Within Mural, teams can leverage tools and expert-designed methods that increase their speed: to visualize their ideas, share insights, and collaborate in real time, regardless of their physical location. Key features of Mural include customizable templates by role or function, diagramming tools, intelligent workflows and methods, and AI infused throughout to help teams move faster from ideation to execution. The platform supports integrations with other popular software, including Salesforce, Microsoft, and Jira, enabling seamless workflows and reducing swivel-chair between systems. With Mural, teams can build a strategic visual layer that helps them calibrate decisions and actions and creates visibility so people stay informed without accessing multiple systems. Additionally, Mural's AI capabilities help teams identify patterns and insights from their collaborative sessions, further enriching the decision-making process. By providing a robust visual collaboration environment, Mural stands out in its category as a solution that not only enhances productivity but also fosters a deeper connection among team members. This unique approach to collaboration enables organizations to adapt quickly to changing market dynamics and customer needs, ultimately driving better outcomes and sustained growth.
Average Rating: 4.6/5.0
Total Reviews: 1,452
How Do G2 Users Rate Mural?
- Ease of Use: 8.9/10 (Category avg: 9.0/10)
- External Idea Generation: 6.9/10 (Category avg: 8.5/10)
- Ranking: 8.6/10 (Category avg: 8.8/10)
- Forums: 6.9/10 (Category avg: 7.9/10)
Who Is the Company Behind Mural?
- Seller: Mural
- Company Website:
- Year Founded: 2011
- HQ Location: San Francisco, California
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Twitter: @MURAL
13,596 Twitter followers -
LinkedIn® Page: www.linkedin.com
562 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: UX Designer, Product Manager
- Top Industries: Information Technology and Services, Management Consulting
- Company Size: 43% Large, 36% Small
What Do G2 Reviewers Say About Mural?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use of Mural, enhancing collaboration and making onboarding quick and intuitive.
- Users value the seamless team collaboration in Mural, enhancing routine meetings and brainstorming experiences effortlessly.
- Users appreciate Mural's rich collaboration features, enabling seamless remote teamwork and easy, engaging interaction.
- Users enjoy the real-time collaboration features of Mural, enhancing teamwork and decision-making across distances.
- Users find Mural's time-saving templates invaluable for enhancing collaboration and streamlining their workflow effectively.
Cons
- Users find missing features in Mural, such as ineffective voting, cloning issues, and limited color options for sticky notes.
- Users find the learning curve steep with Mural, making it challenging to adapt to new features and tools.
- Users find Mural to be not intuitive, struggling with complex features and navigation that hinder the user experience.
- Users find Mural's limited features lacking compared to competitors, impacting usability and performance for advanced tasks.
- Users experience slow performance with Mural, especially when processing large files and during collaborative sessions.
What Are Recent G2 Reviews of Mural?
"User-Friendly Platform for Real-Time Collaboration and Screen Sharing"
Rating: 5.0/5.0 stars
— Otmane G.
"Fluid Digital Whiteboard with Versatile Markers for Easy Collaboration"
Rating: 5.0/5.0 stars
— Arttu A.
What Are G2 Users Discussing About Mural?
- As a new user, how can I effectively facilitate brainstorming sessions using Mural’s collaboration tools?
- What is Mural used for? - 1 comment
- Can you use mural with zoom? - 4 comments
- Is mural a free tool? - 3 comments
- What is mural platform? - 3 comments

