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Inbenta

Inbenta Alternatives & Competitors

Top Alternatives to Inbenta

  • Freshdesk
  • LiveAgent
  • Zendesk Support Suite
  • Intercom
  • Zoho Desk

Top 20 Alternatives & Competitors to Inbenta

    #1
    #1
  1. Freshdesk

    (2,343)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Inbenta:
  2. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Inbenta:

    AP
    The simplicity of the suite and how they are linked together. Easy to use and configure.
    #2
    #2
  3. LiveAgent

    (1,309)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Inbenta:
  4. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Inbenta:

    CO
    the overview and simplicity to answer all your mails at the same place
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Zendesk Support Suite

    (2,276)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Inbenta:
  6. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Inbenta:

    Lindsay  j.
    LJ
    Zendesk is a very simple and state of art technology tool that offers me various features to get connected with my customers and to build strong relations with them. This application is time saving...Read more
    #4
    #4
  7. Intercom

    (1,258)4.4 out of 5
    Optimized for quick response

    Intercom allows you to communicate personally with every single customer.

    Categories in common with Inbenta:
  8. Intercom allows you to communicate personally with every single customer.

    Categories in common with Inbenta:

    TK
    The amazing features that help our team; The interface is simple to use. Resolution Bots Custom Bots Intercom's Customer Service Conversation tagging The Metrics in the "Reports" section.
    #5
    #5
  9. Zoho Desk

    (2,686)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Inbenta:
  10. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Inbenta:

    CT
    I have enjoyed the use of tickets and the many integrations s it can do to other products such as JIRA and Slack. Its customer portal customization is fantastic and I feel allows ease of access for...Read more
    #6
    #6
  11. TeamSupport

    (620)4.3 out of 5
    Optimized for quick response

    A powerful customer support suite with a focus on collaboration.

    Categories in common with Inbenta:
  12. A powerful customer support suite with a focus on collaboration.

    Categories in common with Inbenta:

    Pritam K.
    PK
    I like the versatility which is coupled with an easy configuration, without all things have a thousand methods to configure it and that is great. Ticketing input integration is excellent that tends...Read more
    #7
    #7
  13. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Inbenta:
  14. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Inbenta:

    PM
    The quality of Service cloud automation allows users to manage their own self-service operations, greatly streamlining the process of reviewing plug-ins in the Service cloud Exchange app and...Read more
    #8
    #8
  15. HubSpot Service Hub

    (522)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with Inbenta:
  16. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with Inbenta:

    Sunil S.
    SS
    HubSpot's Service hub is a mind-blowing tool. The best part about HubSpot is how easy it is to use the amazing features. Literally, everything one wishes to achieve with HubSpot can actually be...Read more
    #9
    #9
  17. Hiver

    (521)4.6 out of 5
    Optimized for quick response

    Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with Inbenta:
  18. Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with Inbenta:

    Lukas J.
    LJ
    Coming from a certain other ticketing system - the pricing is unbeatable and it is like a more natural use - no need for ticket numbers - everything is nicely threaded in e-mail conversations. Team...Read more
    #10
    #10
  19. Front

    (617)4.6 out of 5
    Optimized for quick response

    Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Inbenta:
  20. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Inbenta:

    UC
    I do like the shared drafts. The is very helpful for what we do and I like the integration of the texts which make it easier to have multiple forms of communication.
    #11
    #11
  21. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Inbenta:
  22. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Inbenta:

    Alex W.
    AW
    Salesforce Essentials email integration its what makes me happy about the product, the Cloud-Based deployment and the easy of its interface. Searching any information through the tool is supper...Read more
    #12
    #12
  23. Constant Contact

    (4,404)3.9 out of 5

    Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features, and expert guidance you need to get online — and grow online — all in one place.

    Categories in common with Inbenta:
  24. Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features, and expert guidance you need to get online — and grow online — all in one place.

    Categories in common with Inbenta:

    HB
    Ease of use, looks professional, only takes a few minutes to make a great looking email
    #13
    #13
  25. Sprout Social

    (1,415)4.3 out of 5

    Sprout Social’s all-in-one social management solution empowers our customers to do more with their social media strategy. Better connect with audiences, streamline publishing workflows, collaborate in real time and turn social data into meaningful insights—at scale.

    Categories in common with Inbenta:
  26. Sprout Social’s all-in-one social management solution empowers our customers to do more with their social media strategy. Better connect with audiences, streamline publishing workflows, collaborate in real time and turn social data into meaningful insights—at scale.

    Categories in common with Inbenta:

    ZT
    I really like that the software is very feasible for any kind of marketing, whether it's mail marketing, social networking, digitalization, content management. It's actually very complete and...Read more
    #14
    #14
  27. Sprinklr Modern Engagement

    (699)4.0 out of 5
    Optimized for quick response

    Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee.

    Categories in common with Inbenta:
  28. Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee.

    Categories in common with Inbenta:

    Jessica R.
    JR
    The dashboard makes engagement so simple and straightforward.
    #15
    #15
  29. LiveChat

    (683)4.5 out of 5

    Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Inbenta:
  30. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Inbenta:

    Vikas H.
    VH
    LiveChat allows you to share links, images, and videos. It can be integrated on your website easily You can choose your own template which matches your website theme as well. You can add your logo...Read more
    #16
    #16
  31. Jira Service Management

    (640)4.2 out of 5

    Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with Inbenta:
  32. Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with Inbenta:

    UL
    Most liked is automatically create the support ticket whenever received any mail from the client support team.
    #17
    #17
  33. Reputation.com

    (483)4.4 out of 5
    Optimized for quick response

    Manage business reviews with enterprise reputation management software

    Categories in common with Inbenta:
  34. Manage business reviews with enterprise reputation management software

    Categories in common with Inbenta:

    AM
    It is an incredible platform that takes care of the evaluations that your organization acquires in order to assess the effectiveness of your services, with quite controversial and incredible...Read more
    #18
    #18
  35. LiveZilla

    (447)4.6 out of 5

    LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with Inbenta:
  36. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with Inbenta:

    JP
    I like the speed at which you can respond to customers messages. It is a brilliant piece of software as it allows you to talk to customers very quickly which is good for my field of work.
    #19
    #19
  37. Salesforce Digital Engagement

    (408)4.2 out of 5

    Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.

    Categories in common with Inbenta:
  38. Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.

    Categories in common with Inbenta:

    Jordan R.
    JR
    I like the embedded nature of Snap-Ins, which prevents website visitors from needing to launch a separate tab or window to interact with employees.
    #20
    #20
  39. dotdigital Engagement Cloud

    (397)4.3 out of 5
    Optimized for quick response

    Email marketing software and marketing automation for SMEs, retailers, and big brands.

    Categories in common with Inbenta:
  40. Email marketing software and marketing automation for SMEs, retailers, and big brands.

    Categories in common with Inbenta:

    AR
    The integration with Magento and the functionality