--- title: SHI Reviews meta_title: 'SHI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 139 reviews by the users' company size, role or industry to find out how SHI works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 139 scale: '5' date_modified: '2026-11-11' parent_category: name: Microsoft Ecosystem Services url: https://www.g2.com/categories/microsoft-ecosystem-services ---

SHI Reviews & Provider Details

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SHI Reviews (139)

Reviews

SHI Reviews (139)

4.7
139 reviews

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Jason M.
JM
Jason M.
Vice President, Information Technology
Mid-Market (51-1000 emp.)
Originally submitted 7/24/2025
"Efficient Licencing and Stellar Service from SHI"
5/5
What do you like best about SHI?

I appreciate SHI for their pricing, which is cheaper than CDW, particularly for Microsoft licensing. The transition from CDW to SHI has been a great experience as the infrastructure cost is lower and the customer service is better. SHI's answers and ability to provide good service stand out to me. Their proactive approach, where account reps ask about current initiatives and follow up with tailored options, adds a lot of value. I like the ability to consolidate vendor services with SHI, making it convenient to manage billing in one place and reducing the hassle of managing multiple vendors. The URL filter feature in the Zscaler web security they helped implement is particularly beneficial in blocking malicious sites. I am very confident in the pricing SHI offers, and currently, SHI is doing everything I expect from a partner. Review collected by and hosted on G2.com.

What do you dislike about SHI?

No dislikes at the moment but would like more opportunities to see additional services they offer. Review collected by and hosted on G2.com.

Mo H.
MH
Mo H.
Enterprise (> 1000 emp.)
"SHI Keeps Us Ahead with Emerging Tech Insights"
5/5
What do you like best about SHI?

SHI is testing and on the front line of many technologies that are up and coming and provides this information to customers. Review collected by and hosted on G2.com.

What do you dislike about SHI?

A lot of the time, it feels like there’s a bit of a sales agenda behind certain conversations, but for the most part they genuinely try to add value. Review collected by and hosted on G2.com.

Dj'erjy D.
DD
Dj'erjy D.
Small-Business (50 or fewer emp.)
"A Representative Who Always Looks Out for Our Best Interests"
5/5
What do you like best about SHI?

That my representative is always there, looking for my best interest, even if what I want does not exactly what I need Review collected by and hosted on G2.com.

What do you dislike about SHI?

There’s nothing I don’t like about shi. I do wish they have more opportunities to explore how to increase their foot foot within our company Review collected by and hosted on G2.com.

Jeremy S.
JS
Jeremy S.
Director of Technology
Mid-Market (51-1000 emp.)
"Great Pricing and Fast Quote-to-Fulfillment"
5/5
What do you like best about SHI?

Great pricing, quick response to quote requested and fulfillment Review collected by and hosted on G2.com.

What do you dislike about SHI?

Sometimes when we discuss future projects or potential future projects the register deals before I am ready. Review collected by and hosted on G2.com.

Thomas F.
TF
Thomas F.
Director of Technology
Mid-Market (51-1000 emp.)
Originally submitted 6/17/2025
"Best of the best"
5/5
What do you like best about SHI?

The people are the best thing about SHI. Review collected by and hosted on G2.com.

What do you dislike about SHI?

The only dislike is I don’t have the resources to buy everything they have to offer lol. Review collected by and hosted on G2.com.

Verified User in Government Administration
GG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Extremely Responsive Reps Who Always Connect Us to the Right People"
5/5
What do you like best about SHI?

Our business reps are extremely responsive to any inquiries and requests we have. They possess the knowledge and connections to get us in touch with the right people when we need it. Review collected by and hosted on G2.com.

What do you dislike about SHI?

Our business requires vendors to be part of a state contract vehicle. Losing that access has made it difficult to get some required service offerings via SHI. Review collected by and hosted on G2.com.

Stephen V.
SV
Stephen V.
Infrastructure Engineer Tier 2
Mid-Market (51-1000 emp.)
"Vital Partner in Software Implementation"
5/5
What do you like best about SHI?

I've been using SHI for purchasing all hardware and software for about six years. I appreciate that they help in our company's innovation and that they provide more services for our company overall. Their assistance with implementing and distributing certain types of products, as well as their advice, has been valuable. SHI has helped with the implementation of software like Adobe and Jamf, which are essential for running our business. Additionally, their support in implementing software across the business, including user workstations, has been beneficial. I think they’re doing an amazing job and I'd like them to keep providing their service. Review collected by and hosted on G2.com.

What do you dislike about SHI?

Nothing Review collected by and hosted on G2.com.

Dru Y.
DY
Dru Y.
Director - Global Digital Workplace
Enterprise (> 1000 emp.)
Originally submitted 10/9/2024
"Great Partnership"
5/5
What do you like best about SHI?

The relationship with my Account Executive is great. Review collected by and hosted on G2.com.

What do you dislike about SHI?

Pricing on the website is not updated in real time. Review collected by and hosted on G2.com.

James C.
JC
James C.
Director of Security and Infrastructure
Mid-Market (51-1000 emp.)
"Helpful Variety of Ideas with a Comfortable Buffer from Vendors"
5/5
What do you like best about SHI?

Very helpful giving a variety of ideas and opinions while keeping a certain degree of space between me and potential vendors Review collected by and hosted on G2.com.

What do you dislike about SHI?

No complaints yet, my rep has been very helpful Review collected by and hosted on G2.com.

KS
Kyle S.
Enterprise (> 1000 emp.)
"Invested in Long-Term Partnerships"
4/5
What do you like best about SHI?

They seem to be invested in long term partnerships. Review collected by and hosted on G2.com.

What do you dislike about SHI?

Navigating who to contact and when can be a little confusing. Review collected by and hosted on G2.com.

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