Consulting Services for Freshdesk

Rootshell Security was founded in 2019 to enhance the effectiveness of the billion-dollar penetration testing market. Rootshell’s services and solutions combine cutting-edge systems and dedicated personnel, with non-stop research and robust procedures that enhance, augment and optimise your organisational security strategy. We deliver our services through The Rootshell Platform. The Platform unifies all reporting, by offering a centralised place to keep track of the results from various services and projects you have employed. This includes adding penetration test results from other organisations, enabling you to keep all current and past results in one place. Services offered: - Penetration Testing as a Service (PTaaS) - Attack Surface Management - Managed Vulnerability Scanning - Red Team - Vulnerability Management Platform

Show More

Show Less

SupportYourApp is a Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support. We have experience providing customer care outsourcing services to 250+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries. Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us. Reasons to count on us: - Over 15 years of experience - Over 2000 professionals on a team - Over 60 operational languages - PCI/DSS L1 Service Provider - ISO/IEC 27001:2013 certification - GDPR-, CCPA-, and HIPAA-compliance - Refined processes of onboarding, learning, and human development - Customer-focused consultants with exceptional language skills Our services include, but are not limited to: - Customer support (Front desk, Tier 1) - Technical support (Tier 1-3) - Social media customer service - CX services - AI-powered support teams ​​- System setup and Integration - Reception desk services - Back-office services (data entry, content moderation & enrichment) - Data annotation - KYC and ID verification - Staff augmentation (web & software developers, UX/UI designers, QA) Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client. We are all diverse, but we have one goal — to support people. We support. You grow.

Show More

Show Less