CloseFactor Reviews & Product Details

CloseFactor allows us to get highly specific in building advertising audiences that match our ICP. Instead of just being able to target by standard demographic factors like company size and industry, CloseFactor allows us to include factors like 'does this account employ more 20 people who work on [insert specific technology here]?' This allows us to be very efficient in our advertising.

CloseFactor has also been very responsive when we've had suggestions for small updates that could improve their platform. Review collected by and hosted on G2.com.

There was a bit of a learning curve in getting up to speed on how to use the platform, but the customer success team has been very good about walking us through everything. Review collected by and hosted on G2.com.

As a whole the tool is pivitol to my day to day. It's extremly easy to navigate, the support associated with the tool is outstanding, and the're continuously improving and updating the features associated within.

The ability to quickly find and filter across accounts, relevant info, and whatever else you may need is why I start most of my days within the tool helping prep for the day/week ahead. Team is also very responsive with ideas or critiques and have been working to continuously grow the toolset. Review collected by and hosted on G2.com.

Nothing at the moment, I think the tool as a whole has been great so far. Review collected by and hosted on G2.com.

The number one thing that Is most helpful in using Closefactor for me Is the deep dive feature that gives me plenty of narrowed down and useful info, that I can use In my strategic account research and outreach. This Is the main upside, It has saved me tons of hours looking through 10k reports and press releases for my top accounts. Review collected by and hosted on G2.com.

No dislikes. However, if I could and HAD to suggest one thing, It would be to include a section in the deep dives that goes over how MY company can help and aligns with the business initiatives, technological struggles, recent news, etc. that the prospective company has. Review collected by and hosted on G2.com.

CloseFactor's introduction of the Deep Dive feature has been a true game changer in our never ending pursuit to align value to a business's challenges and goals. The Deep Dive feature makes it easy to understand a company's buisness model, financial performance, initatives, market expansion and competitors all in one, intutitive place, making conversations more effective for outreach and continued discovery. Review collected by and hosted on G2.com.

I've only really used the Deep Dive functionality and need to do a better job exploring the other features of the product. Review collected by and hosted on G2.com.

I love Closefactor because it is so simple to use. The UI is easy to navigate and all of the features are actually useful. The customer support is amazing. The Closefactor team is always communicating new features and helping onboard my team. I always use Clsoefactor to begin any new campaigns because of the value it provides. I find so many good contacts in a quick efficient way. I can also export them in many forms. I use it everyday. It recommends contacts and sends tips on what I should reach out in. It was also super easy to implement! Review collected by and hosted on G2.com.

I wouldn't say I dislike anything. I wish there was a Salesforce integration where I could export bulk contacts over there. Review collected by and hosted on G2.com.

As a sales rep in a large territory, it can be difficult to priortize breaking into hundreds of accounts. CloseFactor provides great top of the funnel insight into which accounts might be best to target based on factors most relevant to your business (e.g. revenue, cloud investment, competitors being used, etc). Once you choose your accounts to target for the week, CloseFactor also provides a long list of relevant contacts to reach out to, based on your buying personas. This reduces the time and effort needed manually searching through other methods. The team is also great to work with and open to customer feedback. Review collected by and hosted on G2.com.

I think CloseFactor has the opportunity to strengthen their deeper insights of accounts, which will help ensure we stay aligned to overall business drivers/goals as opps move through the sales process. Review collected by and hosted on G2.com.

CloseFactor delivers a reasonable territory plan at a glance. As a sales rep, I'm able to immediately identify accounts in my territory deserve special attention. Review collected by and hosted on G2.com.

It requires a lot of customization to assure the information that's delivered is as relevant as possible to your specific organization. I often see internal requests to tweak certain criteria. Also, I've found it's most helpful to new reps who are brand new to their territory or account list. I don't find myself using CloseFactor actually all that often. Review collected by and hosted on G2.com.

The most helpful thing about CloseFactor is the ability to quickly see information about my customers and prospects, without having to do tons of googling or tedious Linkedin filtered searches.

I use Closefactor daily and it provides great insights! Review collected by and hosted on G2.com.

I think CloseFactor still has a ways to go on data validation. I frequently see 'hiring indicators' that, when clicked into, don't populate anything. So whatever is scraping the careers/now hiring pages of these companies doesn't seem to be able to capture anythin.g

Additionally, the barometers are shown to be one or two bars high, and then there's nothing associated with that element when I click into it. Review collected by and hosted on G2.com.

CloseFactor's ability to quickly bubble up the most likely accounts for your campaigns is awesome. Typically reps spend lots of time and energy trying to manually determine how to build out their accounts strategy - CF makes this simple with their advanced approach. Review collected by and hosted on G2.com.

So far, so good! I've used CF now in my past several roles/companies and it has proven to provide a great advantage compared to others. Review collected by and hosted on G2.com.

CloseFactor helps us find the right contacts for our ICP accounts! It also helps us find the right information about the accounts as well through the deep dive feature. My favorite feature is by far the deep dives! Review collected by and hosted on G2.com.

There are sometimes bugs. But our customer success manager, Joyce, always responds promptly and gets things fixed. Review collected by and hosted on G2.com.