Best AI Sales Assistant Software with Sales Forecasting Capabilities

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CallRail

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7.

Average Rating: 4.5/5.0

Total Reviews: 1,795

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How Do G2 Users Rate CallRail?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.4/10)
  • Peformance Tracking: 9.2/10 (Category avg: 8.5/10)
  • Integrations / APIs: 9.8/10 (Category avg: 8.7/10)
  • Coaching : 8.8/10 (Category avg: 8.4/10)

Who Is the Company Behind CallRail?

  • Seller: CallRail
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • Twitter: @CallRail
    6,067 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    359 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Real Estate
  • Company Size: 73% Small, 22% Medium

What Do G2 Reviewers Say About CallRail?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of CallRail, facilitating smooth call management and effective tracking of marketing efforts.
  • Users value the ease of use and powerful tracking features of CallRail, enhancing lead management and marketing insights.
  • Users value the powerful call tracking capabilities of CallRail, providing clear insights into effective marketing campaigns.
  • Users find the insightful tracking capabilities of CallRail essential for understanding their call campaigns effectively.
  • Users value the attribution accuracy of CallRail, which effectively links calls to specific marketing efforts for better insights.
Cons
  • Users note the missing features in CallRail, like advanced automations and better voice assistance, affecting usability.
  • Users report integration issues with third-party apps and CRM systems, causing challenges in setup and functionality.
  • Users find the learning curve steep, especially for bulk management and navigating the platform efficiently.
  • Users face frequent call issues with CallRail, particularly in forwarding calls and CRM integration challenges.
  • Users often face number issues, including spam calls and concerns about billing based on call minutes.

What Are Recent G2 Reviews of CallRail?

What Are G2 Users Discussing About CallRail?

Updated August 2026.

How Many AI Sales Assistant Software Products Does G2 Track?

Total Products under this Category: 837

Category Stats (Oct 2026)

  • Average Rating: 4.65/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Artisan (+2.25%) - Among all products in this category, Artisan recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank AI Sales Assistant Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 180,100+ Authentic Reviews
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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Sales Assistant Software

G2 Grid® for AI Sales Assistant Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Sales Cloud, Gong, HubSpot Sales Hub, Qualified, Salesloft, Navattic, GTM Workspace - Powered by ZoomInfo, and Fathom.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-sales-assistant/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=gong&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=qualified&focus%5B%5D=salesloft&focus%5B%5D=navattic&focus%5B%5D=gtm-workspace-powered-by-zoominfo&focus%5B%5D=fathom-video)

Qualified

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR Agent. Piper autonomously engages website visitors, captures leads, and converts them into pipeline with zero human intervention. With Piper, Qualified is transforming pipeline generation as we know it today. Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep (SDR) to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first. The problem is it's impossible to respond quickly with the current process because it's painfully manual, time intensive, and it relies on limited human capacity. But it doesn’t have to be this way. In the age of AI, we can put pipeline generation on autopilot. Meet Piper the AI SDR Agent. She operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead. Hundreds of the world’s leading brands—including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse—have hired Piper the AI SDR Agent to grow their inbound pipeline and are seeing real tangible business results.

Average Rating: 4.9/5.0

Total Reviews: 1,558

How Do G2 Users Rate Qualified?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.4/10)
  • Peformance Tracking: 9.5/10 (Category avg: 8.5/10)
  • Integrations / APIs: 9.3/10 (Category avg: 8.7/10)
  • Coaching : 9.1/10 (Category avg: 8.4/10)

Who Is the Company Behind Qualified?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Operations Manager, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 67% Medium, 21% Large

What Do G2 Reviewers Say About Qualified?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent and responsive customer support from Qualified, ensuring smooth implementation and ongoing assistance.
  • Users value the excellent support from Qualified, enhancing their experience and facilitating smooth integrations and migrations.
  • Users value the seamless data integration of Qualified, enhancing real-time engagement and optimizing website conversions effectively.
  • Users find Qualified to be exceptionally easy to use, with seamless integration and effective tools enhancing their experience.
  • Users value the exceptional customer service from Qualified, noting responsiveness and personalized support throughout their experience.
Cons
  • Users find the learning curve steep due to non-intuitive reporting and dashboard features, affecting overall usability.
  • Users note the missing features in Qualified, making it difficult to extract insights and accomplish tasks efficiently.
  • Users face a steep learning curve with Qualified, requiring time and support to fully utilize its features.
  • Users desire more customization options in Qualified, particularly for graphic elements and dialogue flow management.
  • Users find the complexity of Qualified's setup and management can be cumbersome without proper guidance and support.

What Are Recent G2 Reviews of Qualified?

What Are G2 Users Discussing About Qualified?

Sutherland Agent Success

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we’ve proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.

Average Rating: 4.9/5.0

Total Reviews: 11

How Do G2 Users Rate Sutherland Agent Success?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.4/10)
  • Peformance Tracking: 10.0/10 (Category avg: 8.5/10)
  • Coaching : 10.0/10 (Category avg: 8.4/10)

Who Is the Company Behind Sutherland Agent Success?

  • Seller: Sutherland
  • Year Founded: 1986
  • HQ Location: Pittsford (Rochester), NY
  • Twitter: @SutherlandCorp
    7,478 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    68,677 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services
  • Company Size: 82% Large, 9% Medium

What Are Recent G2 Reviews of Sutherland Agent Success?

What Are G2 Users Discussing About Sutherland Agent Success?

Introhive

Introhive is a leading Relationship Intelligence platform that empowers firms to break down data silos and gain actionable insights from their relationships to fuel collaboration and growth. With Introhive’s Relationship Intelligence, firms can identify key relationships within the firm, measure the strength of client and prospect relationships, foster cross-firm collaboration, uncover risks or opportunities by understanding the health of relationships over time, and leverage these insights for business development and client retention efforts. Trusted by industry-leading brands, Introhive’s supports over 250,000 users in 90+ countries.

Average Rating: 4.5/5.0

Total Reviews: 83

How Do G2 Users Rate Introhive?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.4/10)
  • Peformance Tracking: 9.4/10 (Category avg: 8.5/10)
  • Integrations / APIs: 9.2/10 (Category avg: 8.7/10)
  • Coaching : 9.4/10 (Category avg: 8.4/10)

Who Is the Company Behind Introhive?

  • Seller: Introhive
  • Year Founded: 2012
  • HQ Location: Fredericton
  • Twitter: @Introhive
    9,830 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    215 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Legal Services, Accounting
  • Company Size: 51% Medium, 35% Large

What Do G2 Reviewers Say About Introhive?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive and knowledgeable customer support of Introhive, enhancing overall user experience and productivity.
  • Users appreciate the robust analytics capabilities of Introhive, enabling insightful understanding of client sentiment and collaboration.
  • Users find Introhive to be an easy-to-use solution, effectively enhancing their firm's partner engagement and contact management.
  • Users value the easy integrations of Introhive, enhancing workflow efficiency and boosting overall productivity.
  • Users value the efficiency of Introhive, leading to improved productivity and streamlined workflows within their teams.
Cons
  • Users initially find the confusing interface of Introhive challenging, but it becomes easier once mastered.
  • Users find the difficult learning curve of Introhive challenging initially, but it becomes easier once mastered.
  • Users find Introhive to be very expensive, which affects their overall satisfaction and value for money.
  • Users find the initial learning curve challenging, but the system becomes intuitive once mastered.

What Are Recent G2 Reviews of Introhive?

What Are G2 Users Discussing About Introhive?

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Yoke (formerly CoPilot AI)

Revolutionize your sales strategy with AI-powered sales enablement software. CoPilot AI is a cutting-edge platform that transforms the way you and your team prospect, engage and convert customers. CoPilot AI supports marketing and sales teams by: • Identifying and prioritizing high-intent prospects that align with your business goals • Generating purposeful messages that engage prospects and guide them toward conversion • Delivering personalized insights that help you tailor your communication style to deliver the right message in the right way CoPilot AI is designed to refine your sales strategy, elevate your conversion rates, and act as an intelligent ally to close more deals.

Average Rating: 4.6/5.0

Total Reviews: 105

How Do G2 Users Rate Yoke (formerly CoPilot AI)?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.4/10)
  • Peformance Tracking: 8.9/10 (Category avg: 8.5/10)
  • Integrations / APIs: 8.3/10 (Category avg: 8.7/10)
  • Coaching : 8.2/10 (Category avg: 8.4/10)

Who Is the Company Behind Yoke (formerly CoPilot AI)?

  • Seller: Yoke
  • Year Founded: 2016
  • HQ Location: Vancouver, British Columbia
  • Twitter: @copilotadvisor
    1,689 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: President
  • Top Industries: Financial Services, Computer Software
  • Company Size: 69% Small, 15% Medium

What Do G2 Reviewers Say About Yoke (formerly CoPilot AI)?

AI-generated summary from verified user reviews

Pros
  • Users find CoPilot AI to be quick and user-friendly, making tasks like market insights and translations effortless.
  • Users appreciate the helpfulness of CoPilot AI, relying on it for guidance in writing and problem-solving.
  • Users find CoPilot AI to be accurate and reliable, significantly enhancing their writing and coding efficiency.
  • Users enjoy the daily utility of CoPilot AI, enhancing their productivity and organization in everyday tasks.
  • Users find CoPilot AI to be intuitive and user-friendly, enhancing daily tasks and improving overall efficiency.
Cons
  • Users experience inaccuracy in generated images and responses, affecting reliability and overall user satisfaction with CoPilot AI.
  • Users find AI limitations in CoPilot AI, noting occasional inaccuracies and a learning curve for effective usage.
  • Users note a learning curve with CoPilot AI, requiring time to optimize prompts and tailor outputs effectively.
  • Users experience slow performance with CoPilot AI, noting delays in result processing and response times.
  • Users find the confusing prompts of CoPilot AI lengthy and not tailored to their specific needs.

What Are Recent G2 Reviews of Yoke (formerly CoPilot AI)?

What Are G2 Users Discussing About Yoke (formerly CoPilot AI)?

Backstory

Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use. With Backstory, you can: - Know which deals are real and which are at risk, without waiting for rep updates - Get forecast answers you can defend, backed by actual activity data - Ask revenue questions directly in the AI tools your team already uses - See exactly what's happening across your pipeline and what to do next Sales leaders from Red Hat, Palo Alto Networks, Iron Mountain, TransUnion, Five9, and Randstad rely on Backstory to drive trillions in pipeline and revenue. Recognized by Gartner and Forrester, the Inc. 5000, Y Combinator Top Companies, and Forbes AI 50. Based in San Francisco and backed by ICONIQ Capital, Andreessen Horowitz, and Lightspeed Venture Partners.

Average Rating: 4.5/5.0

Total Reviews: 607

How Do G2 Users Rate Backstory?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.4/10)
  • Peformance Tracking: 9.0/10 (Category avg: 8.5/10)
  • Integrations / APIs: 8.8/10 (Category avg: 8.7/10)
  • Coaching : 9.0/10 (Category avg: 8.4/10)

Who Is the Company Behind Backstory?

  • Seller: Backstory
  • Company Website:
  • Year Founded: 2016
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    99 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Account Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Large, 39% Medium

What Do G2 Reviewers Say About Backstory?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the insightful data provided by People.ai, which significantly enhances sales management and decision-making.
  • Users commend the seamless CRM integration of People.ai, enhancing visibility and decision-making across sales activities.
  • Users praise the responsive customer support of People.ai, ensuring seamless integration and outstanding assistance throughout implementation.
  • Users value the customization options in People.ai, enhancing alignment and fostering collaborative integration with existing systems.
  • Users find People.ai easy to use with seamless integration and intuitive features that enhance their sales management experience.

What Are Recent G2 Reviews of Backstory?

What Are G2 Users Discussing About Backstory?

Verse.ai

Verse.ai is a lead conversion platform that turns your new leads into sales-ready opportunities through immediate AI-Driven and Human-Powered conversations. Billions of dollars are spent on leads, but only 27% are actually responded to, Verse.ai has arisen as the defacto technology solution for every business's most pressing problem: lead response and follow-up. The likelihood of lead conversion increases by 21x due solely to the immediacy of Verse.io's multi-faceted lead response. By infusing innovative technology with industry expertise, Verse.ai has developed the perfect formula to reduce time spent sifting through subpar online leads, thereby empowering sales reps to maximize their focus on serious prospects and supercharge their conversion rates up to 300%. The platform is available on a subscription basis. The Verse.ai platform works with all lead types, sources, and CRMs, automatically funneling in leads as soon as they’re received. Unlike static lead engagement solutions, Verse.io uses a perfect blend of automation, human touch, and proven scripts to instantly contact every lead and to vet them thoroughly. Furthermore, Verse.io provides sales teams with full control of the lead engagement process: customized preferences, real-time conversation access, and the power to pass all engagement data back to your CRM. Once the lead is deemed qualified, they are passed back to the sales rep. This handoff is accomplished either through live transfer, or an appointment that is booked directly on a sales rep's calendar. Verse.io acts as an extension of your team - both in spirit and in name. As a result, a seamless experience is created for the company and the potential client.

Average Rating: 4.9/5.0

Total Reviews: 39

How Do G2 Users Rate Verse.ai?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.4/10)
  • Peformance Tracking: 8.7/10 (Category avg: 8.5/10)
  • Integrations / APIs: 8.0/10 (Category avg: 8.7/10)
  • Coaching : 8.1/10 (Category avg: 8.4/10)

Who Is the Company Behind Verse.ai?

  • Seller: Verse.ai
  • Year Founded: 2013
  • HQ Location: San Diego, CA
  • LinkedIn® Page: www.linkedin.com
    75 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Real Estate, Financial Services
  • Company Size: 83% Small, 14% Medium

What Are Recent G2 Reviews of Verse.ai?

What Are G2 Users Discussing About Verse.ai?

Conversica

Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies attract, acquire and grow revenue across the customer lifecycle. Our omnichannel AI Assistants engage in human-like, two-way dialogue in real-time or on buyers’ time to boost productivity, increase performance, and ultimately drive revenue opportunities. With built-in best practices battle-tested over a decade of experience and 1 billion interactions, Conversica AI Assistants help Marketing, Sales, and Customer Success teams work smarter to meet customer expectations. Empower your revenue teams with true, sophisticated AI-powered by Natural Language Processing (NLP), deep learning capabilities, and business process automation. With 98% accuracy, our AI Assistants are more accurate than a human. Revenue leaders cannot afford to be satisfied with the status quo. AI Assistants make the impossible possible by touching every lead at scale, accelerating opportunities, and increasing team performance without increasing headcount. Reach the next level of growth by catering to customer expectations for prompt, persistent, and personalized communications at scale.

Average Rating: 4.5/5.0

Total Reviews: 185

How Do G2 Users Rate Conversica?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.4/10)
  • Peformance Tracking: 8.7/10 (Category avg: 8.5/10)
  • Integrations / APIs: 8.5/10 (Category avg: 8.7/10)
  • Coaching : 8.3/10 (Category avg: 8.4/10)

Who Is the Company Behind Conversica?

  • Seller: Conversica LLC
  • Year Founded: 2007
  • HQ Location: Foster City, CA
  • Twitter: @MyConversica
    11,045 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    108 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Computer Software
  • Company Size: 63% Medium, 21% Small

What Do G2 Reviewers Say About Conversica?

AI-generated summary from verified user reviews

Pros
  • Users value the efficiency of Conversica, dramatically reducing lead response time and maximizing productivity for their teams.
  • Users value the effective lead generation of Conversica, facilitating real conversations and ensuring no opportunities are missed.
  • Users appreciate the customer engagement provided by Conversica, fostering real conversations and improving outreach effectiveness.
  • Users find Conversica to be exceptionally easy to use, streamlining customer interactions and boosting productivity effectively.
  • Users value the time-saving efficiency of Conversica, significantly reducing lead follow-up time and boosting productivity.
Cons
  • Users find Conversica's AI has rigid limitations in handling nuanced responses and requires time-consuming setup.
  • Users experience inaccuracies with Conversica, including misdirected leads and contextually confusing responses.
  • Users experience inadequate response system issues, noting that responses can feel off and contextually incomplete.
  • Users notice the limited AI capabilities of Conversica, especially in handling nuanced conversations and unexpected responses.
  • Users find limited customization in Conversica restricts their ability to adapt templates for diverse selling needs.

What Are Recent G2 Reviews of Conversica?

What Are G2 Users Discussing About Conversica?

Zoho Zia

The conversational AI sales assistant. Zia analyzes the data each rep enters and the tasks they complete every day to predict the outcome of sales activities. Zia also offers solutions to complete these activities smarter and faster. Ask Zia for any information from your CRM database by calling or chatting with her. Stay on top of every activity with your new sales assistant.

Average Rating: 4.0/5.0

Total Reviews: 26

How Do G2 Users Rate Zoho Zia?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.4/10)
  • Peformance Tracking: 7.8/10 (Category avg: 8.5/10)
  • Integrations / APIs: 7.6/10 (Category avg: 8.7/10)
  • Coaching : 7.5/10 (Category avg: 8.4/10)

Who Is the Company Behind Zoho Zia?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Company Size: 67% Small, 30% Medium

What Are Recent G2 Reviews of Zoho Zia?

Drift

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. A platform that not only helps businesses translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, but a platform that completely modernizes the B2B website experience. Drift was built to transform the B2B buying process, and we continue to innovate as that process changes. Our goal is for your teams to not burn hours moving between disparate systems in order to deliver the best possible customer experience, but to spend more time doing what they do best — building pipeline, closing deals and strengthening customer relationships.

Average Rating: 4.4/5.0

Total Reviews: 1,203

How Do G2 Users Rate Drift?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.4/10)
  • Peformance Tracking: 8.0/10 (Category avg: 8.5/10)
  • Integrations / APIs: 8.3/10 (Category avg: 8.7/10)
  • Coaching : 7.8/10 (Category avg: 8.4/10)

Who Is the Company Behind Drift?

  • Seller: Salesloft
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • Twitter: @Salesloft
    18,437 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,098 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Development Representative, Business Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 51% Medium, 27% Small

What Do G2 Reviewers Say About Drift?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Drift, enhancing their experience with intuitive interfaces and real-time engagement insights.
  • Users value the 24/7 fast response of Drift, enhancing customer engagement and boosting sales effectively.
  • Users love the intuitive insights of Drift's Prospect Dashboard, enhancing decision-making and identifying high-potential accounts easily.
  • Users value the accurate visitor tracking by Drift, which supports effective prospecting and enhances lead generation.
  • Users value the lead generation capabilities of Drift, enabling insights into engaged prospects for effective outreach.
Cons
  • Users report frustration with chat routing issues and delayed notifications that hinder effective communication with clients.
  • Users find the learning curve challenging, requiring more training to fully utilize Drift's capabilities and features.
  • Users experience notification issues such as delays and blank pages, impacting timely responses and user experience.
  • Users face routing issues with Drift, experiencing misrouted conversations and the need for cumbersome spam filters.
  • Users experience chat issues due to delayed notifications and slow loading times, affecting conversation continuity.

What Are Recent G2 Reviews of Drift?

What Are G2 Users Discussing About Drift?