Best AI Sales Assistant Software with Sales Forecasting Capabilities

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What problems does CallRail solve as a AI Sales Assistant?

CallRail as an AI Sales Assistant primarily helps businesses capture and follow up on missed or after-hours calls, automate lead qualification, and streamline call tracking and analysis. Reviewers highlight that the AI assistant can handle calls when staff are unavailable, ensuring that potential clients are not lost and that key information is collected automatically, which is especially valuable for small businesses with limited resources. The platform’s AI-driven call summaries and conversation intelligence also save time by making it easier to review and act on call outcomes. However, some users note that managing multiple phone numbers for different business units requires separate plans, which can add complexity for organizations with more than one brand or location.

What AI Sales Assistant features does CallRail offer?

CallRail offers native AI Sales Assistant features including lead follow-up, AI text generation and summarization, and autonomous task execution, with additional support for lead qualification, multi-step planning, and cross-system integration. Reviewers specifically mention the value of AI-powered call summaries, sentiment analysis, and coaching tools for improving sales calls and saving time, as well as the ease of tagging calls and tracking marketing effectiveness. While the platform supports a wide range of features, some reviewers point out that CRM integrations are not as seamless as desired and may require manual effort or dual logins.

How easy is CallRail to set up, use, and get support for?

CallRail scores 9.4 for ease of use, ease of setup, and ease of admin, with reviewers describing the platform as user-friendly, intuitive, and quick to get started with, even for those who are not tech-savvy. Users appreciate the straightforward setup process and the ability to easily monitor call effectiveness and track marketing campaigns, with several noting that the dashboard is accessible and support is responsive. The lowest score among these dimensions is meets requirements at 9.1, which is only slightly lower and typically relates to integration or advanced feature needs rather than core usability.

What does CallRail integrate with for AI Sales Assistant workflows?

CallRail integrates most notably with HubSpot, which reviewers mention for pushing call transcripts and managing campaign tracking. Additional integrations used in AI Sales Assistant workflows include Google Ads for conversion tracking and Salesforce for CRM data syncing, with other options like Slack and Zapier also available. While the breadth of integrations is extensive, several reviewers report friction when connecting CallRail to their CRM systems, citing the need for manual logins or more handholding during setup, and some express a desire for more native CRM integrations.

How much does CallRail cost?

CallRail’s entry-level pricing starts at $55 per month for the Lead Tracking tier, with a tiered monthly model that scales up to $215 for the Lead Conversion Complete plan, unlocking features like call summaries, sentiment analysis, coaching tools, and multi-touch CPL reporting. Each tier adds more advanced tracking, analytics, and AI-driven conversation intelligence, with reviewers noting that the service is affordable compared to some alternatives and delivers value for the features offered. However, some users caution that costs can add up quickly if multiple numbers or advanced features are needed, particularly for businesses managing several brands or locations.

Updated August 2026.

How Many AI Sales Assistant Software Products Does G2 Track?

Total Products under this Category: 761

Category Stats (Sep 2026)

  • Average Rating: 4.64/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Pintel.ai (+12.5%) - Among all products in this category, Pintel.ai recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Sales Assistant Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 173,000+ Authentic Reviews
  • 761+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Sales Assistant Software

G2 Grid® for AI Sales Assistant Software plotting products by satisfaction and market presence

Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), Gong, HubSpot Sales Hub, Qualified, Salesloft, GTM Workspace - Powered by ZoomInfo, Fathom, and Apollo.io.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-sales-assistant/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=gong&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=qualified&focus%5B%5D=salesloft&focus%5B%5D=gtm-workspace-powered-by-zoominfo&focus%5B%5D=fathom-video&focus%5B%5D=apollo-io)

Qualified

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR Agent. Piper autonomously engages website visitors, captures leads, and converts them into pipeline with zero human intervention. With Piper, Qualified is transforming pipeline generation as we know it today. Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep (SDR) to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first. The problem is it's impossible to respond quickly with the current process because it's painfully manual, time intensive, and it relies on limited human capacity. But it doesn’t have to be this way. In the age of AI, we can put pipeline generation on autopilot. Meet Piper the AI SDR Agent. She operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead. Hundreds of the world’s leading brands—including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse—have hired Piper the AI SDR Agent to grow their inbound pipeline and are seeing real tangible business results.

Average Rating: 4.9/5.0

Total Reviews: 1,546

How Do G2 Users Rate Qualified?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.4/10)
  • Peformance Tracking: 9.5/10 (Category avg: 8.5/10)
  • Integrations / APIs: 9.3/10 (Category avg: 8.6/10)
  • Coaching : 9.1/10 (Category avg: 8.4/10)

Who Is the Company Behind Qualified?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Operations Manager, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 67% Medium, 21% Large

What Do G2 Reviewers Say About Qualified?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent and responsive customer support from Qualified, ensuring smooth implementation and ongoing assistance.
  • Users value the excellent support from Qualified, enhancing their experience and facilitating smooth integrations and migrations.
  • Users value the seamless data integration of Qualified, enhancing real-time engagement and optimizing website conversions effectively.
  • Users find Qualified to be exceptionally easy to use, with seamless integration and effective tools enhancing their experience.
  • Users value the exceptional customer service from Qualified, noting responsiveness and personalized support throughout their experience.
Cons
  • Users find the learning curve steep due to non-intuitive reporting and dashboard features, affecting overall usability.
  • Users note the missing features in Qualified, making it difficult to extract insights and accomplish tasks efficiently.
  • Users face a steep learning curve with Qualified, requiring time and support to fully utilize its features.
  • Users desire more customization options in Qualified, particularly for graphic elements and dialogue flow management.
  • Users find the complexity of Qualified's setup and management can be cumbersome without proper guidance and support.

What Are Recent G2 Reviews of Qualified?

What Are G2 Users Discussing About Qualified?

Clari

Clari+Salesloft is a category-transforming AI company architecting the future of revenue. By building the world’s first Predictive Revenue System, we help organizations move beyond fragmented applications and systems of record to a model that continuously drives and adapts revenue execution. Our platform captures deal data signals, and uses tailor-built AI to create the right context and drive action across sales teams. Instead of disconnected insights and siloed workflows, sales teams operate with shared understanding, faster decisions, and execution that stays aligned to the business. Trusted by thousands of enterprises including Adobe, 3M, IBM, and Zoom, Clari+Salesloft powers the forecast, surfaces pipeline risk, and drives proactive execution—returning thousands of hours to the field and enabling predictable, scalable growth.

Average Rating: 4.6/5.0

Total Reviews: 5,517

How Do G2 Users Rate Clari?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.4/10)
  • Peformance Tracking: 8.9/10 (Category avg: 8.5/10)
  • Integrations / APIs: 8.7/10 (Category avg: 8.6/10)
  • Coaching : 8.3/10 (Category avg: 8.4/10)

Who Is the Company Behind Clari?

  • Seller: Salesloft
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • Twitter: @Salesloft
    18,437 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,098 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Account Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 47% Medium, 41% Large

What Do G2 Reviewers Say About Clari?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Clari, noting its intuitive interface and seamless forecasting capabilities.
  • Users value the ease of use in Clari's forecasting, allowing seamless updates and tracking of quotas.
  • Users value Clari's seamless Salesforce integration and real-time updates, enhancing sales focus and workflow efficiency.
  • Users value the Salesforce integration in Clari, enabling efficient access to comprehensive account-level data.
  • Clari's user-friendly admin features simplify management and forecasting, enhancing our ability to plan and execute effectively.
Cons
  • Users face customization limitations with Clari, finding it challenging to tailor the product to unique business needs.
  • Users find limited customization options in Clari hinder their ability to tailor it to specific business needs.
  • Users find the learning curve challenging due to upfront configuration and occasional UI confusion, despite its ease of use.
  • Users find missing features in Clari, particularly with filtering options and limited customization for Salesforce integration.
  • Users experience inconsistencies in Salesforce integration that can lead to confusion and hinder effective decision-making.

What Are Recent G2 Reviews of Clari?

What Are G2 Users Discussing About Clari?

Sutherland Agent Success

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we’ve proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.

Average Rating: 4.9/5.0

Total Reviews: 11

How Do G2 Users Rate Sutherland Agent Success?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.4/10)
  • Peformance Tracking: 10.0/10 (Category avg: 8.5/10)
  • Coaching : 10.0/10 (Category avg: 8.4/10)

Who Is the Company Behind Sutherland Agent Success?

  • Seller: Sutherland
  • Year Founded: 1986
  • HQ Location: Pittsford (Rochester), NY
  • Twitter: @SutherlandCorp
    7,478 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    66,504 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services
  • Company Size: 82% Large, 9% Medium

What Are Recent G2 Reviews of Sutherland Agent Success?

What Are G2 Users Discussing About Sutherland Agent Success?

CoPilot AI

Revolutionize your sales strategy with AI-powered sales enablement software. CoPilot AI is a cutting-edge platform that transforms the way you and your team prospect, engage and convert customers. CoPilot AI supports marketing and sales teams by: • Identifying and prioritizing high-intent prospects that align with your business goals • Generating purposeful messages that engage prospects and guide them toward conversion • Delivering personalized insights that help you tailor your communication style to deliver the right message in the right way CoPilot AI is designed to refine your sales strategy, elevate your conversion rates, and act as an intelligent ally to close more deals.

Average Rating: 4.6/5.0

Total Reviews: 105

How Do G2 Users Rate CoPilot AI?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.4/10)
  • Peformance Tracking: 8.9/10 (Category avg: 8.5/10)
  • Integrations / APIs: 8.3/10 (Category avg: 8.6/10)
  • Coaching : 8.2/10 (Category avg: 8.4/10)

Who Is the Company Behind CoPilot AI?

  • Seller: CoPilot AI
  • Year Founded: 2016
  • HQ Location: Vancouver, British Columbia
  • Twitter: @copilotadvisor
    1,689 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: President
  • Top Industries: Financial Services, Computer Software
  • Company Size: 69% Small, 15% Medium

What Do G2 Reviewers Say About CoPilot AI?

AI-generated summary from verified user reviews

Pros
  • Users find CoPilot AI to be quick and user-friendly, making tasks like market insights and translations effortless.
  • Users appreciate the helpfulness of CoPilot AI, relying on it for guidance in writing and problem-solving.
  • Users find CoPilot AI to be accurate and reliable, significantly enhancing their writing and coding efficiency.
  • Users enjoy the daily utility of CoPilot AI, enhancing their productivity and organization in everyday tasks.
  • Users find CoPilot AI to be intuitive and user-friendly, enhancing daily tasks and improving overall efficiency.
Cons
  • Users experience inaccuracy in generated images and responses, affecting reliability and overall user satisfaction with CoPilot AI.
  • Users find AI limitations in CoPilot AI, noting occasional inaccuracies and a learning curve for effective usage.
  • Users note a learning curve with CoPilot AI, requiring time to optimize prompts and tailor outputs effectively.
  • Users experience slow performance with CoPilot AI, noting delays in result processing and response times.
  • Users find the confusing prompts of CoPilot AI lengthy and not tailored to their specific needs.

What Are Recent G2 Reviews of CoPilot AI?

What Are G2 Users Discussing About CoPilot AI?

Introhive

Introhive is a leading Relationship Intelligence platform that empowers firms to break down data silos and gain actionable insights from their relationships to fuel collaboration and growth. With Introhive’s Relationship Intelligence, firms can identify key relationships within the firm, measure the strength of client and prospect relationships, foster cross-firm collaboration, uncover risks or opportunities by understanding the health of relationships over time, and leverage these insights for business development and client retention efforts. Trusted by industry-leading brands, Introhive’s supports over 250,000 users in 90+ countries.

Average Rating: 4.5/5.0

Total Reviews: 85

How Do G2 Users Rate Introhive?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.4/10)
  • Peformance Tracking: 9.4/10 (Category avg: 8.5/10)
  • Integrations / APIs: 9.2/10 (Category avg: 8.6/10)
  • Coaching : 9.4/10 (Category avg: 8.4/10)

Who Is the Company Behind Introhive?

  • Seller: Introhive
  • Year Founded: 2012
  • HQ Location: Fredericton
  • Twitter: @Introhive
    9,830 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    217 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Legal Services, Accounting
  • Company Size: 50% Medium, 34% Large

What Do G2 Reviewers Say About Introhive?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive and knowledgeable customer support of Introhive, enhancing overall user experience and productivity.
  • Users appreciate the robust analytics capabilities of Introhive, enabling insightful understanding of client sentiment and collaboration.
  • Users find Introhive to be an easy-to-use solution, effectively enhancing their firm's partner engagement and contact management.
  • Users value the easy integrations of Introhive, enhancing workflow efficiency and boosting overall productivity.
  • Users value the efficiency of Introhive, leading to improved productivity and streamlined workflows within their teams.
Cons
  • Users initially find the confusing interface of Introhive challenging, but it becomes easier once mastered.
  • Users find the difficult learning curve of Introhive challenging initially, but it becomes easier once mastered.
  • Users find Introhive to be very expensive, which affects their overall satisfaction and value for money.
  • Users find the initial learning curve challenging, but the system becomes intuitive once mastered.

What Are Recent G2 Reviews of Introhive?

What Are G2 Users Discussing About Introhive?

Backstory

Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use. With Backstory, you can: - Know which deals are real and which are at risk, without waiting for rep updates - Get forecast answers you can defend, backed by actual activity data - Ask revenue questions directly in the AI tools your team already uses - See exactly what's happening across your pipeline and what to do next Sales leaders from Red Hat, Palo Alto Networks, Iron Mountain, TransUnion, Five9, and Randstad rely on Backstory to drive trillions in pipeline and revenue. Recognized by Gartner and Forrester, the Inc. 5000, Y Combinator Top Companies, and Forbes AI 50. Based in San Francisco and backed by ICONIQ Capital, Andreessen Horowitz, and Lightspeed Venture Partners.

Average Rating: 4.5/5.0

Total Reviews: 607

How Do G2 Users Rate Backstory?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.4/10)
  • Peformance Tracking: 9.0/10 (Category avg: 8.5/10)
  • Integrations / APIs: 8.8/10 (Category avg: 8.6/10)
  • Coaching : 9.0/10 (Category avg: 8.4/10)

Who Is the Company Behind Backstory?

  • Seller: Backstory
  • Company Website:
  • Year Founded: 2016
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    99 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Account Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Large, 39% Medium

What Do G2 Reviewers Say About Backstory?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the insightful data provided by People.ai, which significantly enhances sales management and decision-making.
  • Users commend the seamless CRM integration of People.ai, enhancing visibility and decision-making across sales activities.
  • Users praise the responsive customer support of People.ai, ensuring seamless integration and outstanding assistance throughout implementation.
  • Users value the customization options in People.ai, enhancing alignment and fostering collaborative integration with existing systems.
  • Users find People.ai easy to use with seamless integration and intuitive features that enhance their sales management experience.

What Are Recent G2 Reviews of Backstory?

What Are G2 Users Discussing About Backstory?

Conversica

Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies attract, acquire and grow revenue across the customer lifecycle. Our omnichannel AI Assistants engage in human-like, two-way dialogue in real-time or on buyers’ time to boost productivity, increase performance, and ultimately drive revenue opportunities. With built-in best practices battle-tested over a decade of experience and 1 billion interactions, Conversica AI Assistants help Marketing, Sales, and Customer Success teams work smarter to meet customer expectations. Empower your revenue teams with true, sophisticated AI-powered by Natural Language Processing (NLP), deep learning capabilities, and business process automation. With 98% accuracy, our AI Assistants are more accurate than a human. Revenue leaders cannot afford to be satisfied with the status quo. AI Assistants make the impossible possible by touching every lead at scale, accelerating opportunities, and increasing team performance without increasing headcount. Reach the next level of growth by catering to customer expectations for prompt, persistent, and personalized communications at scale.

Average Rating: 4.5/5.0

Total Reviews: 185

How Do G2 Users Rate Conversica?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.4/10)
  • Peformance Tracking: 8.7/10 (Category avg: 8.5/10)
  • Integrations / APIs: 8.5/10 (Category avg: 8.6/10)
  • Coaching : 8.3/10 (Category avg: 8.4/10)

Who Is the Company Behind Conversica?

  • Seller: Conversica LLC
  • Year Founded: 2007
  • HQ Location: Foster City, CA
  • Twitter: @MyConversica
    11,045 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    107 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Computer Software
  • Company Size: 63% Medium, 21% Small

What Do G2 Reviewers Say About Conversica?

AI-generated summary from verified user reviews

Pros
  • Users value the efficiency of Conversica, dramatically reducing lead response time and maximizing productivity for their teams.
  • Users value the effective lead generation of Conversica, facilitating real conversations and ensuring no opportunities are missed.
  • Users appreciate the customer engagement provided by Conversica, fostering real conversations and improving outreach effectiveness.
  • Users find Conversica to be exceptionally easy to use, streamlining customer interactions and boosting productivity effectively.
  • Users value the time-saving efficiency of Conversica, significantly reducing lead follow-up time and boosting productivity.
Cons
  • Users find Conversica's AI has rigid limitations in handling nuanced responses and requires time-consuming setup.
  • Users experience inaccuracies with Conversica, including misdirected leads and contextually confusing responses.
  • Users experience inadequate response system issues, noting that responses can feel off and contextually incomplete.
  • Users notice the limited AI capabilities of Conversica, especially in handling nuanced conversations and unexpected responses.
  • Users find limited customization in Conversica restricts their ability to adapt templates for diverse selling needs.

What Are Recent G2 Reviews of Conversica?

What Are G2 Users Discussing About Conversica?

Verse.ai

Verse.ai is a lead conversion platform that turns your new leads into sales-ready opportunities through immediate AI-Driven and Human-Powered conversations. Billions of dollars are spent on leads, but only 27% are actually responded to, Verse.ai has arisen as the defacto technology solution for every business's most pressing problem: lead response and follow-up. The likelihood of lead conversion increases by 21x due solely to the immediacy of Verse.io's multi-faceted lead response. By infusing innovative technology with industry expertise, Verse.ai has developed the perfect formula to reduce time spent sifting through subpar online leads, thereby empowering sales reps to maximize their focus on serious prospects and supercharge their conversion rates up to 300%. The platform is available on a subscription basis. The Verse.ai platform works with all lead types, sources, and CRMs, automatically funneling in leads as soon as they’re received. Unlike static lead engagement solutions, Verse.io uses a perfect blend of automation, human touch, and proven scripts to instantly contact every lead and to vet them thoroughly. Furthermore, Verse.io provides sales teams with full control of the lead engagement process: customized preferences, real-time conversation access, and the power to pass all engagement data back to your CRM. Once the lead is deemed qualified, they are passed back to the sales rep. This handoff is accomplished either through live transfer, or an appointment that is booked directly on a sales rep's calendar. Verse.io acts as an extension of your team - both in spirit and in name. As a result, a seamless experience is created for the company and the potential client.

Average Rating: 4.9/5.0

Total Reviews: 39

How Do G2 Users Rate Verse.ai?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.4/10)
  • Peformance Tracking: 8.7/10 (Category avg: 8.5/10)
  • Integrations / APIs: 8.0/10 (Category avg: 8.6/10)
  • Coaching : 8.1/10 (Category avg: 8.4/10)

Who Is the Company Behind Verse.ai?

  • Seller: Verse.ai
  • Year Founded: 2013
  • HQ Location: San Diego, CA
  • LinkedIn® Page: www.linkedin.com
    76 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Real Estate, Financial Services
  • Company Size: 83% Small, 14% Medium

What Are Recent G2 Reviews of Verse.ai?

What Are G2 Users Discussing About Verse.ai?

Zoho Zia

The conversational AI sales assistant. Zia analyzes the data each rep enters and the tasks they complete every day to predict the outcome of sales activities. Zia also offers solutions to complete these activities smarter and faster. Ask Zia for any information from your CRM database by calling or chatting with her. Stay on top of every activity with your new sales assistant.

Average Rating: 4.0/5.0

Total Reviews: 26

How Do G2 Users Rate Zoho Zia?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.4/10)
  • Peformance Tracking: 7.8/10 (Category avg: 8.5/10)
  • Integrations / APIs: 7.6/10 (Category avg: 8.6/10)
  • Coaching : 7.5/10 (Category avg: 8.4/10)

Who Is the Company Behind Zoho Zia?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Company Size: 67% Small, 30% Medium

What Are Recent G2 Reviews of Zoho Zia?

Drift

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. A platform that not only helps businesses translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, but a platform that completely modernizes the B2B website experience. Drift was built to transform the B2B buying process, and we continue to innovate as that process changes. Our goal is for your teams to not burn hours moving between disparate systems in order to deliver the best possible customer experience, but to spend more time doing what they do best — building pipeline, closing deals and strengthening customer relationships.

Average Rating: 4.4/5.0

Total Reviews: 1,203

How Do G2 Users Rate Drift?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.4/10)
  • Peformance Tracking: 8.0/10 (Category avg: 8.5/10)
  • Integrations / APIs: 8.3/10 (Category avg: 8.6/10)
  • Coaching : 7.8/10 (Category avg: 8.4/10)

Who Is the Company Behind Drift?

  • Seller: Salesloft
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • Twitter: @Salesloft
    18,437 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,098 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Development Representative, Business Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 51% Medium, 27% Small

What Do G2 Reviewers Say About Drift?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Drift, enhancing their experience with intuitive interfaces and real-time engagement insights.
  • Users value the 24/7 fast response of Drift, enhancing customer engagement and boosting sales effectively.
  • Users love the intuitive insights of Drift's Prospect Dashboard, enhancing decision-making and identifying high-potential accounts easily.
  • Users value the accurate visitor tracking by Drift, which supports effective prospecting and enhances lead generation.
  • Users value the lead generation capabilities of Drift, enabling insights into engaged prospects for effective outreach.
Cons
  • Users report frustration with chat routing issues and delayed notifications that hinder effective communication with clients.
  • Users find the learning curve challenging, requiring more training to fully utilize Drift's capabilities and features.
  • Users experience notification issues such as delays and blank pages, impacting timely responses and user experience.
  • Users face routing issues with Drift, experiencing misrouted conversations and the need for cumbersome spam filters.
  • Users experience chat issues due to delayed notifications and slow loading times, affecting conversation continuity.

What Are Recent G2 Reviews of Drift?

What Are G2 Users Discussing About Drift?