G2

Akshat S.

CRM Manager

E-Learning

Mid-Market (51-1000 emp.)

10/26/2026

"Salesforce Sales Cloud: Complete Pipeline Visibility and Powerful Reporting"

4.5/5

What do you like best about Salesforce Sales Cloud?

Having a complete view of what is happening across the sales pipeline is crucial. The Salesforce Sales Cloud provides a central space for customer records, follow-up activities and opportunity information. My favorite feature is the reporting functionality because it provides a way to easily review pipeline activity and give the team a consistent overview of the customer data. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Sales Cloud?

While there is no shortage of customization, keeping that customization can be a full-time effort. Creating and editing fields, designing page layouts, and managing permissions takes forethought. I also believe that reports are only as good as the data you enter, so upkeep and standardization of CRM records take some effort. Review collected by and hosted on G2.com.

What problems is Salesforce Sales Cloud solving and how is that benefiting you?

The ability to keep customer data and sales activities up to date for everyone One of the biggest benefits of using a CRM is having a single source of customer data, sales activities and leads. Salesforce Sales Cloud allows your team to manage all accounts, contacts, leads and opportunities in one place instead of trying to piece together multiple spreadsheets. Review collected by and hosted on G2.com.