What do you like best?
Expands on the offering, creating an overall suite of features and potential. For example, the content library lets you grab media where you needn't worry about royalties and searching endlessly.
Allows for constant upgrades and improves to each component of the software. This is a growing suite and updates are released regularly.
Unlocks potential for greater and more in-depth solutions, rather than standalone content. For example, object collision allows for game creation.
Addresses QA issues, with the fantastic review feature. You can see exactly what and when the reviewer is experiencing issues.
What do you dislike?
Just released, so still a few things to iron out.
Price point is high for freelancers, but hopefully this will be addressed.
Not the ground breaking update to Storyline 2 that I expected, but this is NOT Storyline 3, so I'm happy with this.
Studio and Replay seem a bit unnecessary now and could perhaps take efforts away from the more useful components of the suite.
Recommendations to others considering the product
Assess whether you need the full suite before you commit.
What business problems are you solving with the product? What benefits have you realized?
Within the company I work for, we have been long time users of Storyline 2 and produce a large proportion of our content within it.
Now with Articulate 360, we can expand on our offerings and reduce our reliance on the Adobe suite.
Unfortunately, it has not been rolled out yet and is still in the testing phase. I do however use this personally as a freelancer.
I was lucky enough to Beta test the 360 software suite and rated it highly. I use this to develop a wide variety of content, typically using Storyline for more traditional courses and Rise for interactive websites and infographics.
When we need support, we find searching the community to be very effective and, if required, the customer service team are second to none.