Secureframe Reviews & Product Details

What I like most about Secureframe is that it makes compliance feel way less painful than it usually is.

It does a lot of the boring stuff for you automatically pulling evidence, checking controls, and keeping things up to date so you’re not chasing screenshots or spreadsheets. It also lays everything out really clearly, so instead of wondering “what am I supposed to do next?”, you just follow the steps.

The audit side is a big win too. You can see exactly where you stand at any moment, and working with auditors is way more straightforward. It doesn’t feel like a mad rush at the last minute.

Basically, Secureframe turns compliance from a stressful, once-a-year headache into something that just runs in the background. Review collected by and hosted on G2.com.

Sometimes Secureframe feels kind of rigid like - it wants you to do things its way, even if your setup doesn’t quite match. The automation helps a lot, but you still end up doing manual work and explaining things more often than you’d expect.

The price can also be hard to justify, especially for smaller teams. And at the beginning, it can feel overwhelming because there’s so much going on and you’re still figuring out what actually matters.

Support is usually fine, but when you have a more specific or nuanced question, the answers can feel a bit generic.

It’s a solid tool, just not a magic button you still have to think, make decisions, and sometimes work around it. Review collected by and hosted on G2.com.

What I like most about Secureframe is how it turns compliance into a clear, manageable process. The platform brings together automation, structured workflows, and audit-ready templates, which removes a lot of the manual work and uncertainty that usually come with compliance.

It’s easy to use for both technical and non-technical users, helps keep everyone accountable, and significantly reduces audit stress.

As a best practice, I’d recommend connecting integrations early and keeping the platform continuously up to date to get the most benefit from it. Review collected by and hosted on G2.com.

Secureframe can feel limiting in more complex or non-standard environments. Some workflows aren’t flexible enough and end up requiring manual handling outside the platform.

There’s also a noticeable learning curve at the start. It takes time to fully understand how controls, evidence, and tests connect, and how that relationship affects day-to-day work.

Best practice: plan onboarding carefully and document any custom processes early, so you can reduce friction later. Review collected by and hosted on G2.com.

The integrations with our internal systems are fantastic – Secureframe connects to our tools seamlessly, which automates so much of the compliance work that would otherwise be manual and time-consuming.

The platform itself is easy to use and intuitive, even for team members who aren't deep in the compliance world. But what really made the difference for us was the support from Secureframe's team during implementation. They were extremely helpful, responsive, and made sure we got set up properly.

Bottom line: Secureframe saved us an immense amount of time on our PCI and SOC audits. What could have been months of manual evidence collection and coordination became a much smoother, automated process. Highly recommended. Review collected by and hosted on G2.com.

The web app could be a bit more polished in places, though it's definitely usable and gets the job done. It's a minor thing that doesn't impact the core functionality.

I'd also love to see richer training resources – more in-depth guides or examples would help teams get even more value out of the platform. That said, the support team fills this gap well when you need help.

Overall, these are relatively minor points compared to the time savings and value we've gotten from the platform. Review collected by and hosted on G2.com.

SF makes achieving SOC2 compliance quite straightforward. Nearly everything—about 95%—is managed within their platform, which is convenient because it gives you a consistent and reliable overview of your compliance status at any time. This setup also simplifies things for auditors, provided they accept SF as a compliance platform; the more documentation and evidence you have stored there, the less you need to gather and present manually.

We've been using SF for approximately a year and a half and have successfully passed two SOC2 Type II audits during that time. Looking back, I can confidently say that managing compliance would have been much more challenging without a dedicated platform, so in that respect, SF definitely adds value.

I also appreciate the customizable trust center feature. Another positive aspect is that SF doesn't aggressively push you to purchase a lot of additional modules, unlike many other SaaS providers. While there are extra features available, their approach to upselling is quite relaxed. Review collected by and hosted on G2.com.

It has its issues but you kind of learn to work around them eventually. Integrations to various services sometimes break in mysterious ways but they do get fixed. Usually not SF's fault but that is how we (customers) see it of course.

Timed tasks sometimes still expire even if you upload evidence before the expiry date.

Mostly small things. Review collected by and hosted on G2.com.

The automation of evidence collection is a game-changer for a lean IT team. Integrating directly with our tech stack—AWS and GitHub—means we aren't chasing down screenshots or manual logs every time an audit window opens. The platform’s ability to map a single control across multiple frameworks (like SOC 2 and PCI DSS) saves us an incredible amount of redundant work. It truly turns compliance from a "fire drill" into a background process. Review collected by and hosted on G2.com.

The initial mapping of custom internal processes to their standard controls can take some focused effort. While the library of pre-built policies is extensive, tailoring them to fit the specific operational nuances of a logistics-heavy business required a bit more back-and-forth with our CSM than I originally anticipated. However, once that foundation was set, it has been smooth sailing. Review collected by and hosted on G2.com.

Secureframe provides a centralized platform to manage compliance activities, including policy acknowledgments, training, vendor reviews, and evidence collection. The automated reminders and integrations with HR and cloud systems make compliance tracking much easier and more efficient. The dashboard gives good visibility into overall compliance status. Review collected by and hosted on G2.com.

Some workflows come across as inflexible, particularly when it comes to uploading evidence and assigning tasks. The interface may also lag or become confusing, especially when handling several frameworks at once. Additionally, certain integrations, such as those with Slack or ticketing tools, could benefit from greater adaptability. I've also noticed that customer support responses are occasionally slower than I would like.

There was no option to delete/remove offboarded users Review collected by and hosted on G2.com.

-Straight foward UI interface to ensure you meet your SOC 2 (and other) compliance needs and requirements

-Great public documentation about SOC 2 and compliance and the process

-Responsive customer success support

-Pretty seamless SOC 2 audit process using their recommended auditor firms

-Lots of potentially add on features/AI if you need them Review collected by and hosted on G2.com.

-A number of growing pains early on last year as they evolve with bugs in integrations, the UI, and other features over the year of using it

-Slower response/fixes for some reported technical bugs/issues

-Limited number of integrations compared to Vanta

-Auditor still asked for some evidence that the platform never flagged as required before the audit

-Same price as competitors despite being less mature Review collected by and hosted on G2.com.

We use Secureframe for compliance and appreciate that it unifies everything into a centralized platform, helping to identify issues, manage vendors, and keep our documents and policies in one place. This reduces manual work significantly by automating a lot of it. It's really easy to connect to our platform with diverse integrations, which makes it easy to manage, track, and progress with great visibility. The platform has been a game changer; it allows us to bring the team together and collaborate easily. Secureframe is our first compliance platform, and I find it reliable, very easy to use, and word-of-mouth recommendations confirm this. The setup was very easy with dedicated support available at any time to answer questions, and they respond very quickly. Review collected by and hosted on G2.com.

I think maybe they can add more frameworks and automate more work and data inputs based on information extracted from other software about the company. Just to reduce more manual process. Review collected by and hosted on G2.com.

Secureframe is a go-to tool, organizing our compliance tasks into one place. At Billor, our fintech-logistics setting means we handle sensitive client data for freight management and truck ownership programs.Secureframe's dashboards enable me to keep track of audit progress and task assignments across teams with ease. I like how the automated notifications and checklists minimize manual follow-ups, keeping everyone aligned. Review collected by and hosted on G2.com.

Initial integration with our internal tools required some trial and error to get it just right. There were a few workflows that needed manual adjustments to fit our operational process. While the product is very capable, a more guided onboarding would save time for teams like ours. Review collected by and hosted on G2.com.

Multi-Framework Support

Secureframe supports over 14 compliance frameworks, including:

SOC 2

ISO 27001

HIPAA

PCI DSS

GDPR

CCPA

This makes it suitable for organizations with diverse regulatory needs.

Extensive Integrations

Offers 200+ integrations with popular tools like AWS, GitHub, Jira, Azure, Google Workspace, and more—streamlining evidence collection and control monitoring.

Automated Evidence Collection

Secureframe automates many manual compliance tasks, helping teams prepare for audits faster and with less effort.

Real-Time Compliance Monitoring

Businesses can monitor their compliance posture in real time, enabling proactive risk management and faster issue resolution.

Employee Security Training

Built-in training modules help ensure that employees are aware of security best practices, which is often a requirement for frameworks like SOC 2 and HIPAA.

Risk & Vendor Management Tools

Includes features for assessing vendor risks and managing internal controls, which are critical for maintaining compliance.

Audit Readiness Support

Secureframe is designed to help teams reach audit readiness quickly—often within a couple of months for SOC 2 Type I.

Expert Support

Users report responsive support from compliance specialists, often within one business day.

Clean and Intuitive Interface

Especially helpful for first-time compliance teams, Secureframe’s UI is simple and easy to navigate.

Affordability for Startups

Pricing tiers (starting around $1,500/year) make it accessible for smaller companies looking to achieve initial compliance. Review collected by and hosted on G2.com.

Limited Customization

Users report that Secureframe lacks flexibility in customizing workflows, templates, and controls—especially for complex or non-standard compliance needs.

Integration Challenges

While Secureframe supports many integrations, users have faced issues with:

Custom applications not being detected properly.

Work management tools (e.g., Asana, Monday.com) not integrating well, forcing teams to track tasks manually within Secureframe.

Initial Setup Confusion

Some users find the onboarding and navigation experience unclear, especially during the first-time setup.

Missing Features

Requests for:

Better test management tools

More industry-specific training materials

Enhanced regional compliance templates

Cost for Smaller Teams

Although pricing is competitive for mid-sized companies, early-stage startups may find it expensive if they don’t need all the features.

Over-Reliance on Automation

In some cases, automation can oversimplify nuanced compliance tasks, requiring manual intervention or expert guidance.

Vendor Risk Management Limitations

While Secureframe includes vendor management, users have noted that it lacks depth compared to dedicated third-party risk platforms. Review collected by and hosted on G2.com.