# What are the best AI-powered agents for handling common customer queries?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">I’m researching which AI-powered agents are best at handling day-to-day customer questions without needing agent intervention. Based on leading <a class="a a--md" elv="true" href="https://www.g2.com/categories/ai-customer-support-agents">AI customer support agents</a> on G2, here are a few I’m reviewing. Curious to hear your thoughts!</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/fin-by-intercom/reviews"><strong>Fin by Intercom</strong></a>: Strong at handling nuanced FAQs and repetitive questions, thanks to its context-aware AI engine. Works well across chat, email, and messaging apps.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/salesforce-agentforce/reviews"><strong>Salesforce Agentforce</strong></a>: Offers prebuilt skills for handling common service tasks like scheduling, troubleshooting, and account inquiries. Easily customizable through Salesforce.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/tidio/reviews"><strong>Tidio</strong></a>: Great for small to mid-sized teams needing quick automation of repetitive chat queries. Lyro Actions adds the ability to execute tasks like order lookups.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Which platform has worked best for handling FAQs and everyday queries in your organization? Any lessons learned about balancing automation with the human touch?</p>

##### Post Metadata
- Posted at: 11 months ago
- Author title: Content Marketing Specialist
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;I’ve been seeing a lot of buzz around these tools. If you&#39;ve tried any, what are your thoughts on their customer query handling capabilities? &lt;/p&gt;

##### Comment Metadata
- Posted at: 11 months ago
- Author title: Content Marketing Specialist





## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: about 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: about 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4