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G2 recognized Monitask
Monitask

By Monitask

5.0 out of 5 stars

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Monitask Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the accurate time tracking of Monitask, enhancing project visibility and improving resource allocation across teams. (175 mentions)
Users value the real-time visibility Monitask provides, enhancing transparency and effective time management for teams. (96 mentions)
Users love the transparency and ease of time tracking with Monitask, enhancing productivity and project oversight. (95 mentions)
Users value the time-saving automation of Monitask, enhancing transparency and efficiency in work tracking and reporting. (92 mentions)
Users appreciate the ease of use of Monitask, enabling effective tracking without disrupting creative workflows. (86 mentions)
Users value the comprehensive features of Monitask, making shift management and time tracking seamless and efficient. (41 mentions)
Users appreciate the stealth mode feature of Monitask, enhancing quality assurance without inducing anxiety among team members. (40 mentions)
Users find the limited customization in Monitask's reporting restrictive, affecting their ability to prepare client presentations. (27 mentions)
Users find the steep learning curve challenging, requiring extra effort to fully utilize Monitask's features. (20 mentions)
Users experience slow loading times, particularly during high-demand periods, impacting real-time tracking efficiency. (17 mentions)
Users face integration issues with Monitask, particularly with Asana and other essential services, causing frustration. (15 mentions)
Users point out the lack of mobile functionality, noting it's frustrating without full admin features on the go. (14 mentions)
Users find the limited functionality of Monitask hinders their workflow and overall user experience significantly. (9 mentions)
Users find the limited task management capabilities frustrating due to restricted renaming privileges and integration challenges. (5 mentions)

Top Pros or Advantages of Monitask

1. Time Tracking
Users value the accurate time tracking of Monitask, enhancing project visibility and improving resource allocation across teams.
See 175 mentions

See Related User Reviews

RB

Rana B.

Mid-Market (51-1000 emp.)

5.0/5

"Something you need to know about monitoring Customer Service and Back-Office Efficiency."

What do you like about Monitask?

Time tracking and real-time activity insights, assist us in controlling the customer service response times and productivity in the back office. The t

CG

Carol G.

Enterprise (> 1000 emp.)

5.0/5

"A Reliable Solution for Tracking Time in HealthCare Projects"

What do you like about Monitask?

Monitask has been very helpful for healthcare teams who work across multiple facilities and shifts. The ability to track time accurately and generate

2. Visibility
Users value the real-time visibility Monitask provides, enhancing transparency and effective time management for teams.
See 96 mentions

See Related User Reviews

SC

Scott C.

Mid-Market (51-1000 emp.)

5.0/5

"Keep client projects running on time"

What do you like about Monitask?

We use Monitask to keep tabs on how long each campaign phase takes. It's simple to set up and doesn't interrupt creative work. Reports are clear enoug

NJ

Nick J.

Mid-Market (51-1000 emp.)

5.0/5

"The Necessary Tracking Productivity of a Controlled Mortgage Representative."

What do you like about Monitask?

Time and activity tracking of the item against particular regulatory needs have been a breakthrough to our compliance team and the operations team.

3. Features
Users love the transparency and ease of time tracking with Monitask, enhancing productivity and project oversight.
See 95 mentions

See Related User Reviews

NJ

Nick J.

Mid-Market (51-1000 emp.)

5.0/5

"The Necessary Tracking Productivity of a Controlled Mortgage Representative."

What do you like about Monitask?

Time and activity tracking of the item against particular regulatory needs have been a breakthrough to our compliance team and the operations team.

Colleen G.
CG

Colleen G.

Small-Business (50 or fewer emp.)

5.0/5

"Monitask Brings Transparency to Virtual Teams, with a Small Learning Curve"

What do you like about Monitask?

Monitask removes the gambling aspect of leadership of a virtual team. we no longer need to work on being updated on what is happening, but rather, we

4. Time-saving
Users value the time-saving automation of Monitask, enhancing transparency and efficiency in work tracking and reporting.
See 92 mentions

See Related User Reviews

Fred  J.
FJ

Fred J.

Mid-Market (51-1000 emp.)

5.0/5

"Best time tracker for freelancers and remote workers"

What do you like about Monitask?

Monitask allows me to generate reliable proof of work for my clients. The automated screenshots and time logs keep everything transparent, which has h

DA

Donald A.

Small-Business (50 or fewer emp.)

5.0/5

"My Experience as The CEO with my team progress with the help of Monitask"

What do you like about Monitask?

Monitask make our time tracking incredible easy and transparent we love the interface, which is simple to understand even as a newbie the pattern at a

5. Ease of Use
Users appreciate the ease of use of Monitask, enabling effective tracking without disrupting creative workflows.
See 86 mentions

See Related User Reviews

RB

Rana B.

Mid-Market (51-1000 emp.)

5.0/5

"Something you need to know about monitoring Customer Service and Back-Office Efficiency."

What do you like about Monitask?

Time tracking and real-time activity insights, assist us in controlling the customer service response times and productivity in the back office. The t

SC

Scott C.

Mid-Market (51-1000 emp.)

5.0/5

"Keep client projects running on time"

What do you like about Monitask?

We use Monitask to keep tabs on how long each campaign phase takes. It's simple to set up and doesn't interrupt creative work. Reports are clear enoug

6. Comprehensive Features
Users value the comprehensive features of Monitask, making shift management and time tracking seamless and efficient.
See 41 mentions

See Related User Reviews

Kumud D.
KD

Kumud D.

Mid-Market (51-1000 emp.)

5.0/5

"Takes the Guesswork Out of BPO Shifts"

What do you like about Monitask?

I love how Monitask makes real-time shift tracking effortless. The automatic time tracking combined with the live clock-in dashboard gives us a clear

Jacky  R.
JR

Jacky R.

Mid-Market (51-1000 emp.)

5.0/5

"A Reliable Time Tracker That Builds Trust in Remote Teams"

What do you like about Monitask?

Monitask gives us complete visibility into how our team spends their time. It takes regular screenshots, tracks apps and websites, and allows us to ge

7. Helpful
Users appreciate the stealth mode feature of Monitask, enhancing quality assurance without inducing anxiety among team members.
See 40 mentions

See Related User Reviews

Rebecca K.
RK

Rebecca K.

Mid-Market (51-1000 emp.)

5.0/5

"User-Friendly with Great HR Metrics, but Setup Can Be Tricky"

What do you like about Monitask?

It's easy to use, many employees can have access to it and it allows for HR metrics to be analysed

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best Time Logger with the Most Helpful Support Ever!"

What do you like about Monitask?

I'm so happy I found Monitask! It's way better than all the other time trackers I tried and doesn't cost much either. It's super easy to see when my t

Top Cons or Disadvantages of Monitask

1. Limited Customization
Users find the limited customization in Monitask's reporting restrictive, affecting their ability to prepare client presentations.
See 27 mentions

See Related User Reviews

Rebecca K.
RK

Rebecca K.

Mid-Market (51-1000 emp.)

5.0/5

"User-Friendly with Great HR Metrics, but Setup Can Be Tricky"

What do you dislike about Monitask?

Sometimes it's challenging to set users up fully, we have to play around to ensure certain features are enabled

Abang M.
AM

Abang M.

4.5/5

"Enhances Visibility and Accuracy, Seamless Integration"

What do you dislike about Monitask?

I find the limited report customization somewhat restrictive when it comes to preparing client presentations.

2. Learning Curve
Users find the steep learning curve challenging, requiring extra effort to fully utilize Monitask's features.
See 20 mentions

See Related User Reviews

Rebecca K.
RK

Rebecca K.

Mid-Market (51-1000 emp.)

5.0/5

"User-Friendly with Great HR Metrics, but Setup Can Be Tricky"

What do you dislike about Monitask?

Sometimes it's challenging to set users up fully, we have to play around to ensure certain features are enabled

GC

Gerald C.

Mid-Market (51-1000 emp.)

5.0/5

"Enabling Data-Driven Decisions to the our Underwriting and analytics teams."

What do you dislike about Monitask?

The steepness of the learning curve to new users was greater than anticipated but the reward was rewarded.

3. Slow Loading
Users experience slow loading times, particularly during high-demand periods, impacting real-time tracking efficiency.
See 17 mentions

See Related User Reviews

Mark E.
ME

Mark E.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined for Creative Teams"

What do you dislike about Monitask?

Occasionally, the software seems to lag during heavy graphics processing which can interrupt the flow of work when real time tracking is essential....

Sunil  G.
SG

Sunil G.

Small-Business (50 or fewer emp.)

5.0/5

"Monitask: Essential for Remote Teams with Great Analytics and Minor Dashboard Lag"

What do you dislike about Monitask?

Our live activity dashboard occasionally takes a few seconds to load up the dashboard when we are tracking several employees concurrently, but that is

4. Integration Issues
Users face integration issues with Monitask, particularly with Asana and other essential services, causing frustration.
See 15 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best Time Logger with the Most Helpful Support Ever!"

What do you dislike about Monitask?

Lacks integrations with Wise. Can't disable users from viewing their own screenshots

DH

Daniel H.

Mid-Market (51-1000 emp.)

5.0/5

"Scalable Oversight for Rapidly Growing Remote Teams"

What do you dislike about Monitask?

It lacks dark mode or visually rich dashboards. Data exports are necessary for deeper trend analysis via Excel. Integration with GitLab or Jira is mis

5. Lack of Mobile Functionality
Users point out the lack of mobile functionality, noting it's frustrating without full admin features on the go.
See 14 mentions

See Related User Reviews

Catherine  D.
CD

Catherine D.

Mid-Market (51-1000 emp.)

5.0/5

"A Must-Have for Remote Work Management"

What do you dislike about Monitask?

The lack of UI and mobile app support as far as I experienced.

Shihabudheen S.
SS

Shihabudheen S.

Small-Business (50 or fewer emp.)

5.0/5

"Monitask Keeps Our Remote Logistics Teams Organized and eficient"

What do you dislike about Monitask?

The mobile experience is not as smooth a the desktop version, which can be frustrating since a good portion of our workforce is frequently on the move

6. Limited Functionality
Users find the limited functionality of Monitask hinders their workflow and overall user experience significantly.
See 9 mentions

See Related User Reviews

KC

Kara W. C.

Mid-Market (51-1000 emp.)

5.0/5

"App tracker ends “research rabbit holes"

What do you dislike about Monitask?

The lack of integration with certain project management tools limits seamless workflow.

SK

Sam K.

Mid-Market (51-1000 emp.)

5.0/5

"Seamless Integration and Comprehensive Features"

What do you dislike about Monitask?

The mobile application could use some enhancements to match the desktop version's functionality.

7. Task Management
Users find the limited task management capabilities frustrating due to restricted renaming privileges and integration challenges.
See 5 mentions

See Related User Reviews

KC

Kara W. C.

Mid-Market (51-1000 emp.)

5.0/5

"App tracker ends “research rabbit holes"

What do you dislike about Monitask?

The lack of integration with certain project management tools limits seamless workflow.

Rayhan  S.
RS

Rayhan S.

Enterprise (> 1000 emp.)

5.0/5

"Perfect for Managing Our Hybrid IT Team at XpartIT"

What do you dislike about Monitask?

There’s no strong project management integration like Asana or Jira syncing. It would be helpful if tasks from our systems could automatically reflect

Monitask Reviews (292)

Reviews

Monitask Reviews (292)

5.0
292 reviews
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Dan  K.
DK
Software Engineer | Angel Investor
Computer Software
Small-Business (50 or fewer emp.)
"Essential for Team Productivity, with Room for UI Filter Improvements"
What do you like best about Monitask?

Monitask has prove to be unreplaceable in running our global software engineering team. The most remarkable thing about it is that it offers a detailed visibility without being obtrusive. Monitask will automatically trace the patterns of work, applications, and engagement of their developers, allowing them to focus on their work. This assists us in quantifying productivity and seeing that resources are put to efficient use particularly sprint cycle. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

There might be more filters in the user interface to sort out the data according to the type of task or code activity, yet it is a lesser problem in light of the overall utility of the platform. Review collected by and hosted on G2.com.

NT
Director
Real Estate
Small-Business (50 or fewer emp.)
"Monitask Brings Order and Accurate Time Tracking to Consulting Chaos"
What do you like best about Monitask?

The best part of Monitask that I like is that it introduces order and discipline to a consulting environment, which may get out of control very easily. Our consultants deal with a number of clients at the same time with overlapping deliverables. Monitask will make sure that all billable work will be accounted correctly. The time-tracking reports are accurate and the fact that they are integrated with the project tools implies that nothing will be lost in translation. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

In some case the exportation of larger reports requires a little more time than anticipated but the content and precision justify the time spent. Review collected by and hosted on G2.com.

Gabriel  E.
GE
HR Generalist | People Operations Specialist | Supporting
Consulting
Small-Business (50 or fewer emp.)
"Excellent Reporting and Structure, But Screenshot Flexibility Needed"
What do you like best about Monitask?

The best thing about Monitask id that it enables us to have a structure and visibility to our digital campaigns. Creative and analytical teams may find it easy to lose track of the amount of time they are spending with every client. The reporting functions of Monitask provide us with a clear histogram of hours per project, which is invaluable in terms of uncovering the cost efficiency and projecting new client work. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

The fixed frequency of screenshot is set at certain level since it can be more flexible at such levels to monitor campaigns. Review collected by and hosted on G2.com.

Rob  M.
RM
Owner
Consulting
Small-Business (50 or fewer emp.)
"Monitask Delivers Respectful Oversight and Productivity, Needs Better Jira Integration"
What do you like best about Monitask?

Monitask has totally transformed our controlled workforce of developers spread across North America and Asia. The aspect that I appreciate most is the live visibility on the activity of individual developers. I am able to look at productivity measures, usage of apps, and screenshots without disrupting the work of any person. It is respectful - a quality that is difficult to attain with remote management tools. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

The only enhancement I would like is the possibility to be more integrated with our custom set of jira. Otherwise it has been reliable and precise. Review collected by and hosted on G2.com.

Bryan  C.
BC
Enterprise Digital Transformations | Product & Service Delivery | SaaS Leadership
Consulting
Enterprise (> 1000 emp.)
"Seamless Productivity Tracking, Would Love More Customizable Tagging"
What do you like best about Monitask?

Monitask has been part of our management of our distributed engineering teams. My favorite feature is the way it integrates smoothly to help gain a more in-depth and detailed understanding of productivity without interfering with the team process. Monitask allows developers to work continuously, and time, apps usage, and screenshots are automatically recorded, which we evaluate after the project to make sure the project timelines are reasonable and balanced. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

A customizable tagging system on the dashboard would be better to divide the projects quicker. That being said, it is compensation by the functionality of the platform and the accuracy of the data that is provided by it., Review collected by and hosted on G2.com.

DA
CEO at Square Roots
Farming
Small-Business (50 or fewer emp.)
"My Experience as The CEO with my team progress with the help of Monitask"
What do you like best about Monitask?

Monitask make our time tracking incredible easy and transparent we love the interface, which is simple to understand even as a newbie the pattern at a glance the real time productivities analysis has been a best of time for identifying areas where we can improve plus the automatic screenshot features has given us more insight into how task are being excused which help us stay on top of all project Review collected by and hosted on G2.com.

What do you dislike about Monitask?

Everything went smoothly during our implementation we were up and running quickly and the result has been out standing, the platforms is user friendly and our team adopted it without any issues as well the newbies find it easy to use as well Review collected by and hosted on G2.com.

GURJINDER  S.
GS
Founder & Director
Information Technology and Services
Mid-Market (51-1000 emp.)
"Monitask Boosts Team Visibility, But Time Tracking Needs Improvement"
What do you like best about Monitask?

Monitask has been a good fit to our distant development process. The benefit that I like best is that it gives me a real time visibility of how our engineers are utilizing their time, yet it does not feel like you are introducing. We have objective data to analyze the productivity trends through the reports on the activity levels, the usage of the apps, and the screenshots. It has particularly come in handy in determining the workflow bottlenecks and rebalancing workloads among the team members. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

The only fault that we have observed is that it may require few additional moments to generate multi-project reports in case a lot data is pulled. It is a minor sacrifice in order to get the level of detail given. Review collected by and hosted on G2.com.

Keenan  d.
KD
SEO | AI Content Optimisation Specialist | Schema, Sitemaps & LLM.txt | Python for
Mid-Market (51-1000 emp.)
"Transparent Time Tracking Essential for Our Remote Web Development Team"
What do you like best about Monitask?

I am genuinely Impressed by the sheer number of feature integrated into one easy Platform, the ease of Implementation was immediate; we had our entire development team onboarded and tracking time in under an hour. We rely heavily on the desktop app daily for automatic time capture, and the periodic screenshot feature provides invaluable, objective proof of work. This accountability is crucial for our project managers during weekly review and performance checks. It’s simply a robust and reliable system that gets used constantly. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

Honestly, finding anything substantial to complain about is tough Any minor operational questions we've had regarding report customization were quickly cleared up by their phenomenal Customer Support team which is incredibly responsive and helpful We've seen outstanding, measurable results in our project completion timelines since deploying Monitask making the entire platform experience entirely positive It’s been smooth sailing and there’s nothing that truly bothers us. Review collected by and hosted on G2.com.

Thomas  K.
TK
Director
Real Estate
Small-Business (50 or fewer emp.)
"Transparent, Data-Driven Management—Wishing for More Dashboard Customization"
What do you like best about Monitask?

Monitask has been made an institution of the manner in which we handle our creative employees particularly when our agency transitioned to hybrid work. The most important thing to me is the fact that it makes project management transparent and data-driven. Every designer and content strategist automatically logs his or her time and thus we can assess the workloads and client billing without any doubt. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

I would also like to have more options of customizing the dashboard design with the primary aim to make it appear toward the way we internally report. Review collected by and hosted on G2.com.

Raqshit  S.
RS
Co-Founder - Growth
Design
Small-Business (50 or fewer emp.)
"Discreet Time Tracking Boosts Team Focus, Needs More Customizable Reports"
What do you like best about Monitask?

Monitask has introduced a new dimension of organization in the work of our creative team. I also like the fact that it provides a clear picture of how time is utilized in various branding projects without making the team feel micro-managed. The monitoring of the activities and tracking of the time are very discrete but detailed - you receive the actual information about the productivity and focus without the need to check in all the time. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

The only thing I would wish to remedy is being able to customize reports according to client name or type of campaign. Review collected by and hosted on G2.com.

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