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Best Managed Detection and Response (MDR) Software

Lauren Worth
LW
Researched and written by Lauren Worth

Managed detection and response (MDR) software provides security monitoring and mitigation solutions for businesses. MDR providers proactively monitor their customers’ networks, endpoints, and other IT resources for security incidents. Upon detection of threats, the MDR provider will investigate and resolve issues without requiring direct response from their client. Companies use MDR services to protect themselves against web-based threats without requiring the use of dedicated onsite security staff.

MDR is conceptually related to both incident response software and endpoint detection and response software. However, MDR software solves the same issues in the form of a managed service. They require less hands-on work for businesses and provide peace of mind without additional staffing and security solutions.

To qualify for inclusion in the Managed Detection and Response (MDR) category, a product must:

Monitor client networks, endpoints, and the cloud for security incidents
Resolve threats on the client’s behalf
Provide these managed services without the need for client assistance
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Featured Managed Detection and Response (MDR) Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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121 Listings in Managed Detection and Response (MDR) Available
(499)4.7 out of 5
4th Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for Sophos MDR
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email a

    Users
    • IT Manager
    • CIO
    Industries
    • Information Technology and Services
    • Manufacturing
    Market Segment
    • 63% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sophos MDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Threat Detection
    42
    Continuous Monitoring
    40
    24/7 Availability
    34
    Customer Support
    33
    Cons
    Expensive
    23
    Communication Issues
    18
    False Positives
    10
    Implementation Challenges
    10
    Poor Reporting
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sophos MDR features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    9.4
    Proactive threat hunting
    Average: 8.9
    9.1
    Automated remediation
    Average: 8.5
    9.2
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sophos
    Company Website
    Year Founded
    1985
    HQ Location
    Oxfordshire
    Twitter
    @Sophos
    36,803 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,464 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email a

Users
  • IT Manager
  • CIO
Industries
  • Information Technology and Services
  • Manufacturing
Market Segment
  • 63% Mid-Market
  • 21% Enterprise
Sophos MDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Threat Detection
42
Continuous Monitoring
40
24/7 Availability
34
Customer Support
33
Cons
Expensive
23
Communication Issues
18
False Positives
10
Implementation Challenges
10
Poor Reporting
10
Sophos MDR features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
9.4
Proactive threat hunting
Average: 8.9
9.1
Automated remediation
Average: 8.5
9.2
Automated investigation
Average: 8.7
Seller Details
Seller
Sophos
Company Website
Year Founded
1985
HQ Location
Oxfordshire
Twitter
@Sophos
36,803 Twitter followers
LinkedIn® Page
www.linkedin.com
5,464 employees on LinkedIn®
(806)4.9 out of 5
Optimized for quick response
2nd Easiest To Use in Managed Detection and Response (MDR) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Huntress is a comprehensive cybersecurity solution designed specifically for the Fortune 5,000 and the managed service providers (MSPs) that support them. This platform combines advanced technology wi

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Huntress Managed EDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    168
    Ease of Use
    106
    Threat Detection
    100
    Protection
    91
    Easy Deployment
    70
    Cons
    Improvements Needed
    22
    Alert Issues
    18
    Integration Issues
    18
    Limited Mac Compatibility
    17
    Poor Reporting
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Huntress Managed EDR features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    9.6
    Proactive threat hunting
    Average: 8.9
    9.3
    Automated remediation
    Average: 8.5
    9.5
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    Ellicott City, US
    Twitter
    @HuntressLabs
    37,661 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    814 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Huntress is a comprehensive cybersecurity solution designed specifically for the Fortune 5,000 and the managed service providers (MSPs) that support them. This platform combines advanced technology wi

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
Huntress Managed EDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
168
Ease of Use
106
Threat Detection
100
Protection
91
Easy Deployment
70
Cons
Improvements Needed
22
Alert Issues
18
Integration Issues
18
Limited Mac Compatibility
17
Poor Reporting
17
Huntress Managed EDR features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
9.6
Proactive threat hunting
Average: 8.9
9.3
Automated remediation
Average: 8.5
9.5
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2015
HQ Location
Ellicott City, US
Twitter
@HuntressLabs
37,661 Twitter followers
LinkedIn® Page
www.linkedin.com
814 employees on LinkedIn®

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(275)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for Arctic Wolf
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service.

    Users
    • IT Manager
    • IT Director
    Industries
    • Hospital & Health Care
    • Financial Services
    Market Segment
    • 71% Mid-Market
    • 19% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Arctic Wolf Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    57
    Threat Detection
    49
    Cybersecurity
    28
    Ease of Use
    27
    Alerts
    20
    Cons
    Expensive
    11
    False Positives
    7
    Learning Curve
    7
    Cybersecurity Risks
    6
    Dashboard Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Arctic Wolf features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Proactive threat hunting
    Average: 8.9
    8.3
    Automated remediation
    Average: 8.5
    9.0
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Eden Prairie, MN
    Twitter
    @AWNetworks
    4,389 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,245 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service.

Users
  • IT Manager
  • IT Director
Industries
  • Hospital & Health Care
  • Financial Services
Market Segment
  • 71% Mid-Market
  • 19% Enterprise
Arctic Wolf Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
57
Threat Detection
49
Cybersecurity
28
Ease of Use
27
Alerts
20
Cons
Expensive
11
False Positives
7
Learning Curve
7
Cybersecurity Risks
6
Dashboard Issues
5
Arctic Wolf features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
9.2
Proactive threat hunting
Average: 8.9
8.3
Automated remediation
Average: 8.5
9.0
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2012
HQ Location
Eden Prairie, MN
Twitter
@AWNetworks
4,389 Twitter followers
LinkedIn® Page
www.linkedin.com
3,245 employees on LinkedIn®
(260)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Managed Detection and Response (MDR) software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eSentire, Inc., the Authority in Managed Detection and Response (MDR), protects the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown

    Users
    • IT Manager
    • CTO
    Industries
    • Financial Services
    • Legal Services
    Market Segment
    • 58% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • eSentire Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Response Time
    14
    Customer Support
    13
    Immediate Response
    11
    Staff Expertise
    10
    Reliability
    9
    Cons
    Communication Issues
    6
    Expensive
    6
    Difficult Navigation
    4
    Inefficient Alert System
    3
    Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • eSentire features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    9.1
    Proactive threat hunting
    Average: 8.9
    8.6
    Automated remediation
    Average: 8.5
    8.9
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    eSentire
    Company Website
    Year Founded
    2001
    HQ Location
    Waterloo, Ontario
    Twitter
    @eSentire
    6,415 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    589 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eSentire, Inc., the Authority in Managed Detection and Response (MDR), protects the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown

Users
  • IT Manager
  • CTO
Industries
  • Financial Services
  • Legal Services
Market Segment
  • 58% Mid-Market
  • 24% Enterprise
eSentire Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Response Time
14
Customer Support
13
Immediate Response
11
Staff Expertise
10
Reliability
9
Cons
Communication Issues
6
Expensive
6
Difficult Navigation
4
Inefficient Alert System
3
Learning Curve
3
eSentire features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
9.1
Proactive threat hunting
Average: 8.9
8.6
Automated remediation
Average: 8.5
8.9
Automated investigation
Average: 8.7
Seller Details
Seller
eSentire
Company Website
Year Founded
2001
HQ Location
Waterloo, Ontario
Twitter
@eSentire
6,415 Twitter followers
LinkedIn® Page
www.linkedin.com
589 employees on LinkedIn®
(127)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Managed Detection and Response (MDR) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Red Canary is a leader in managed detection and response (MDR) and offers a range of products and services via its Security Operations Platform. As the security ally for nearly 1,000 organizations wor

    Users
    • Security Analyst
    • Security Engineer
    Industries
    • Financial Services
    • Manufacturing
    Market Segment
    • 57% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Red Canary Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    46
    Threat Detection
    30
    Reliability
    20
    Alert Management
    18
    Staff Expertise
    18
    Cons
    Inefficient Alert System
    13
    Communication Issues
    9
    Expensive
    7
    Poor Customer Support
    6
    Difficult Navigation
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Red Canary features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.4
    8.7
    Proactive threat hunting
    Average: 8.9
    8.8
    Automated remediation
    Average: 8.5
    8.8
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    Denver, Colorado
    Twitter
    @redcanary
    29,811 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    411 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Red Canary is a leader in managed detection and response (MDR) and offers a range of products and services via its Security Operations Platform. As the security ally for nearly 1,000 organizations wor

Users
  • Security Analyst
  • Security Engineer
Industries
  • Financial Services
  • Manufacturing
Market Segment
  • 57% Enterprise
  • 38% Mid-Market
Red Canary Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
46
Threat Detection
30
Reliability
20
Alert Management
18
Staff Expertise
18
Cons
Inefficient Alert System
13
Communication Issues
9
Expensive
7
Poor Customer Support
6
Difficult Navigation
5
Red Canary features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
8.7
Proactive threat hunting
Average: 8.9
8.8
Automated remediation
Average: 8.5
8.8
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2013
HQ Location
Denver, Colorado
Twitter
@redcanary
29,811 Twitter followers
LinkedIn® Page
www.linkedin.com
411 employees on LinkedIn®
(335)4.7 out of 5
Optimized for quick response
14th Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for CrowdStrike Falcon Endpoint Protection Platform
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster,

    Users
    • Security Analyst
    • Cyber Security Analyst
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CrowdStrike Falcon Endpoint Protection Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    65
    Threat Detection
    51
    Ease of Use
    49
    Security
    49
    Detection
    42
    Cons
    Expensive
    20
    Complexity
    15
    Limited Features
    14
    Missing Features
    14
    False Positives
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CrowdStrike Falcon Endpoint Protection Platform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Proactive threat hunting
    Average: 8.9
    9.2
    Automated remediation
    Average: 8.5
    9.1
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Sunnyvale, CA
    Twitter
    @CrowdStrike
    108,749 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,831 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster,

Users
  • Security Analyst
  • Cyber Security Analyst
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Enterprise
  • 41% Mid-Market
CrowdStrike Falcon Endpoint Protection Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
65
Threat Detection
51
Ease of Use
49
Security
49
Detection
42
Cons
Expensive
20
Complexity
15
Limited Features
14
Missing Features
14
False Positives
11
CrowdStrike Falcon Endpoint Protection Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
9.2
Proactive threat hunting
Average: 8.9
9.2
Automated remediation
Average: 8.5
9.1
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2011
HQ Location
Sunnyvale, CA
Twitter
@CrowdStrike
108,749 Twitter followers
LinkedIn® Page
www.linkedin.com
10,831 employees on LinkedIn®
(1,065)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Managed Detection and Response (MDR) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ThreatDown solutions simplify endpoint security by combining Malwarebytes’ award-winning detection and remediation with quick deployment in an easy user-interface – with one agent and one console -- t

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 48% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ThreatDown Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    149
    Features
    93
    Security
    93
    Protection
    85
    Threat Detection
    84
    Cons
    False Positives
    32
    Missing Features
    31
    Poor Customer Support
    30
    Communication Issues
    26
    Lack of Clarity
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ThreatDown features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.4
    9.1
    Proactive threat hunting
    Average: 8.9
    9.1
    Automated remediation
    Average: 8.5
    9.1
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    Santa Clara, CA
    Twitter
    @Malwarebytes
    82,356 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    626 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ThreatDown solutions simplify endpoint security by combining Malwarebytes’ award-winning detection and remediation with quick deployment in an easy user-interface – with one agent and one console -- t

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 48% Small-Business
  • 41% Mid-Market
ThreatDown Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
149
Features
93
Security
93
Protection
85
Threat Detection
84
Cons
False Positives
32
Missing Features
31
Poor Customer Support
30
Communication Issues
26
Lack of Clarity
25
ThreatDown features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.4
9.1
Proactive threat hunting
Average: 8.9
9.1
Automated remediation
Average: 8.5
9.1
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2008
HQ Location
Santa Clara, CA
Twitter
@Malwarebytes
82,356 Twitter followers
LinkedIn® Page
www.linkedin.com
626 employees on LinkedIn®
(58)4.9 out of 5
8th Easiest To Use in Managed Detection and Response (MDR) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Huntress Managed Identity Threat Detection & Response (ITDR) is a specialized cybersecurity solution designed to help organizations safeguard their identity systems against a range of identity-bas

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Huntress Managed ITDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Threat Detection
    19
    Continuous Monitoring
    16
    Setup Ease
    11
    Alert Management
    10
    Customer Support
    10
    Cons
    Inefficient Alert System
    4
    Portal Issues
    4
    Limited Control
    3
    UX Improvement
    3
    Billing Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Huntress Managed ITDR features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.4
    9.5
    Proactive threat hunting
    Average: 8.9
    9.6
    Automated remediation
    Average: 8.5
    9.6
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    Ellicott City, US
    Twitter
    @HuntressLabs
    37,661 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    814 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Huntress Managed Identity Threat Detection & Response (ITDR) is a specialized cybersecurity solution designed to help organizations safeguard their identity systems against a range of identity-bas

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
Huntress Managed ITDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Threat Detection
19
Continuous Monitoring
16
Setup Ease
11
Alert Management
10
Customer Support
10
Cons
Inefficient Alert System
4
Portal Issues
4
Limited Control
3
UX Improvement
3
Billing Issues
2
Huntress Managed ITDR features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.4
9.5
Proactive threat hunting
Average: 8.9
9.6
Automated remediation
Average: 8.5
9.6
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2015
HQ Location
Ellicott City, US
Twitter
@HuntressLabs
37,661 Twitter followers
LinkedIn® Page
www.linkedin.com
814 employees on LinkedIn®
(255)4.7 out of 5
6th Easiest To Use in Managed Detection and Response (MDR) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the co

    Users
    • President
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 82% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Blackpoint Cyber Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    12
    Deployment Ease
    11
    Threat Detection
    11
    Continuous Monitoring
    9
    Integrations
    9
    Cons
    Expensive
    5
    Portal Issues
    4
    Difficult Navigation
    3
    Integration Issues
    3
    Poor Reporting
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Blackpoint Cyber features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    9.4
    Proactive threat hunting
    Average: 8.9
    9.0
    Automated remediation
    Average: 8.5
    9.2
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Denver, Colorado, United States
    Twitter
    @blackpointus
    1,518 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    194 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the co

Users
  • President
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 82% Small-Business
  • 17% Mid-Market
Blackpoint Cyber Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
12
Deployment Ease
11
Threat Detection
11
Continuous Monitoring
9
Integrations
9
Cons
Expensive
5
Portal Issues
4
Difficult Navigation
3
Integration Issues
3
Poor Reporting
3
Blackpoint Cyber features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
9.4
Proactive threat hunting
Average: 8.9
9.0
Automated remediation
Average: 8.5
9.2
Automated investigation
Average: 8.7
Seller Details
Year Founded
2014
HQ Location
Denver, Colorado, United States
Twitter
@blackpointus
1,518 Twitter followers
LinkedIn® Page
www.linkedin.com
194 employees on LinkedIn®
(911)4.6 out of 5
Optimized for quick response
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

    Users
    • IT Manager
    • Network Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ESET PROTECT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    183
    Security
    160
    Protection
    145
    Cybersecurity Protection
    105
    Features
    103
    Cons
    Learning Curve
    50
    Difficult Configuration
    46
    Expensive
    42
    Not User-Friendly
    36
    Slow Performance
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ESET PROTECT features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.4
    9.4
    Proactive threat hunting
    Average: 8.9
    9.6
    Automated remediation
    Average: 8.5
    9.0
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ESET
    Company Website
    Year Founded
    1992
    HQ Location
    Bratislava, Slovak Republic
    Twitter
    @ESET
    277,643 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,944 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

Users
  • IT Manager
  • Network Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 45% Mid-Market
ESET PROTECT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
183
Security
160
Protection
145
Cybersecurity Protection
105
Features
103
Cons
Learning Curve
50
Difficult Configuration
46
Expensive
42
Not User-Friendly
36
Slow Performance
32
ESET PROTECT features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.4
9.4
Proactive threat hunting
Average: 8.9
9.6
Automated remediation
Average: 8.5
9.0
Automated investigation
Average: 8.7
Seller Details
Seller
ESET
Company Website
Year Founded
1992
HQ Location
Bratislava, Slovak Republic
Twitter
@ESET
277,643 Twitter followers
LinkedIn® Page
www.linkedin.com
1,944 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By

    Users
    No information available
    Industries
    • Financial Services
    • Computer & Network Security
    Market Segment
    • 52% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Secureworks Taegis MDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    13
    Staff Expertise
    8
    Threat Detection
    7
    Ease of Use
    6
    Easy Integrations
    6
    Cons
    Learning Curve
    4
    Implementation Challenges
    3
    Communication Issues
    2
    Expensive
    2
    Integration Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Secureworks Taegis MDR features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    9.1
    Proactive threat hunting
    Average: 8.9
    8.0
    Automated remediation
    Average: 8.5
    8.6
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sophos
    Year Founded
    1985
    HQ Location
    Oxfordshire
    Twitter
    @Sophos
    36,803 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,464 employees on LinkedIn®
    Ownership
    LSE:SOPH
Product Description
How are these determined?Information
This description is provided by the seller.

Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By

Users
No information available
Industries
  • Financial Services
  • Computer & Network Security
Market Segment
  • 52% Mid-Market
  • 38% Enterprise
Secureworks Taegis MDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
13
Staff Expertise
8
Threat Detection
7
Ease of Use
6
Easy Integrations
6
Cons
Learning Curve
4
Implementation Challenges
3
Communication Issues
2
Expensive
2
Integration Issues
2
Secureworks Taegis MDR features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
9.1
Proactive threat hunting
Average: 8.9
8.0
Automated remediation
Average: 8.5
8.6
Automated investigation
Average: 8.7
Seller Details
Seller
Sophos
Year Founded
1985
HQ Location
Oxfordshire
Twitter
@Sophos
36,803 Twitter followers
LinkedIn® Page
www.linkedin.com
5,464 employees on LinkedIn®
Ownership
LSE:SOPH
(292)4.8 out of 5
11th Easiest To Use in Managed Detection and Response (MDR) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ThreatLocker is a comprehensive cybersecurity solution designed to empower organizations by providing them with the ability to control which applications are permitted to run on their networks. This s

    Users
    • President
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ThreatLocker Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    94
    Threat Detection
    89
    Ease of Use
    77
    Security
    73
    Protection
    72
    Cons
    Learning Curve
    43
    Difficult Learning Curve
    30
    Difficult Configuration
    16
    Difficult Navigation
    14
    Training Required
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ThreatLocker Platform features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    8.8
    Proactive threat hunting
    Average: 8.9
    8.3
    Automated remediation
    Average: 8.5
    8.2
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Orlando, Florida, United States
    Twitter
    @ThreatLocker
    2,622 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    621 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ThreatLocker is a comprehensive cybersecurity solution designed to empower organizations by providing them with the ability to control which applications are permitted to run on their networks. This s

Users
  • President
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
ThreatLocker Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
94
Threat Detection
89
Ease of Use
77
Security
73
Protection
72
Cons
Learning Curve
43
Difficult Learning Curve
30
Difficult Configuration
16
Difficult Navigation
14
Training Required
13
ThreatLocker Platform features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
8.8
Proactive threat hunting
Average: 8.9
8.3
Automated remediation
Average: 8.5
8.2
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2017
HQ Location
Orlando, Florida, United States
Twitter
@ThreatLocker
2,622 Twitter followers
LinkedIn® Page
www.linkedin.com
621 employees on LinkedIn®
(246)4.7 out of 5
Optimized for quick response
13th Easiest To Use in Managed Detection and Response (MDR) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cynet is the ultimate All-in-One Managed Cybersecurity Platform that delivers robust and comprehensive protection for small to medium enterprises (SMEs) while maximizing operational efficiency for man

    Users
    • SOC Analyst
    • Technical Engineer
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 58% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cynet - All-in-One Cybersecurity Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    62
    Features
    50
    Security
    47
    Threat Detection
    47
    Reliability
    36
    Cons
    UX Improvement
    17
    Limited Features
    16
    Missing Features
    15
    Slow Performance
    14
    Poor Interface Design
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cynet - All-in-One Cybersecurity Platform features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    9.3
    Proactive threat hunting
    Average: 8.9
    9.4
    Automated remediation
    Average: 8.5
    9.3
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cynet
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, MA
    Twitter
    @Cynet360
    1,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cynet is the ultimate All-in-One Managed Cybersecurity Platform that delivers robust and comprehensive protection for small to medium enterprises (SMEs) while maximizing operational efficiency for man

Users
  • SOC Analyst
  • Technical Engineer
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 58% Mid-Market
  • 30% Small-Business
Cynet - All-in-One Cybersecurity Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
62
Features
50
Security
47
Threat Detection
47
Reliability
36
Cons
UX Improvement
17
Limited Features
16
Missing Features
15
Slow Performance
14
Poor Interface Design
12
Cynet - All-in-One Cybersecurity Platform features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
9.3
Proactive threat hunting
Average: 8.9
9.4
Automated remediation
Average: 8.5
9.3
Automated investigation
Average: 8.7
Seller Details
Seller
Cynet
Company Website
Year Founded
2014
HQ Location
Boston, MA
Twitter
@Cynet360
1,117 Twitter followers
LinkedIn® Page
www.linkedin.com
317 employees on LinkedIn®
(92)4.7 out of 5
10th Easiest To Use in Managed Detection and Response (MDR) software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Guardz is the unified cybersecurity platform purpose-built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native fra

    Users
    • Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 72% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Guardz Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Security
    43
    Features
    33
    Threat Detection
    28
    Easy Setup
    24
    Cons
    Limited Features
    9
    Insufficient Information
    7
    Integration Issues
    7
    Needs Improvement
    7
    Missing Features
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Guardz features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.4
    8.9
    Proactive threat hunting
    Average: 8.9
    8.7
    Automated remediation
    Average: 8.5
    8.4
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Guardz
    Company Website
    Year Founded
    2022
    HQ Location
    Tel Aviv, IL
    Twitter
    @GuardzCyber
    94 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    154 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Guardz is the unified cybersecurity platform purpose-built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native fra

Users
  • Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 72% Small-Business
  • 22% Mid-Market
Guardz Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Security
43
Features
33
Threat Detection
28
Easy Setup
24
Cons
Limited Features
9
Insufficient Information
7
Integration Issues
7
Needs Improvement
7
Missing Features
6
Guardz features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
8.9
Proactive threat hunting
Average: 8.9
8.7
Automated remediation
Average: 8.5
8.4
Automated investigation
Average: 8.7
Seller Details
Seller
Guardz
Company Website
Year Founded
2022
HQ Location
Tel Aviv, IL
Twitter
@GuardzCyber
94 Twitter followers
LinkedIn® Page
www.linkedin.com
154 employees on LinkedIn®
(70)4.7 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Exp

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 50% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Expel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    11
    Ease of Use
    9
    Security
    8
    Detection
    6
    Easy Integrations
    6
    Cons
    Inefficient Alert System
    4
    Communication Issues
    3
    Expensive
    3
    Inadequate Remediation
    3
    Lack of Automation
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Expel features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    8.1
    Proactive threat hunting
    Average: 8.9
    8.0
    Automated remediation
    Average: 8.5
    9.0
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Expel
    Company Website
    Year Founded
    2016
    HQ Location
    Herndon, Virginia
    Twitter
    @ExpelSecurity
    12,800 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    471 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Exp

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 50% Enterprise
  • 34% Mid-Market
Expel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
11
Ease of Use
9
Security
8
Detection
6
Easy Integrations
6
Cons
Inefficient Alert System
4
Communication Issues
3
Expensive
3
Inadequate Remediation
3
Lack of Automation
3
Expel features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
8.1
Proactive threat hunting
Average: 8.9
8.0
Automated remediation
Average: 8.5
9.0
Automated investigation
Average: 8.7
Seller Details
Seller
Expel
Company Website
Year Founded
2016
HQ Location
Herndon, Virginia
Twitter
@ExpelSecurity
12,800 Twitter followers
LinkedIn® Page
www.linkedin.com
471 employees on LinkedIn®

Learn More About Managed Detection and Response (MDR) Software

What is the best MDR software for financial services firms?

Based on expert G2 reviews, these are some of the top Managed Detection and Response (MDR) software for financial services firms:

These services offer 24/7 monitoring, threat hunting, cloud security, endpoint detection and response (EDR), and incident response solutions to protect financial service firms and institutions, to fit the company's needs and protect it against cyberattacks.

Which MDR solutions are best for startups?

For startup companies looking for the best MDR solutions, there are several good options recommended by G2 users:

  • Red Canary: Focuses on offering constant support with a user-friendly interface.
  • Defendify: An all-in-one platform that focuses on simplified cybersecurity solutions for small businesses with limited security resources.
  • Cynet: An all-in-one cybersecurity platform designed to be scalable and adaptable for growing businesses.
  • Huntress: Specializes in protecting small to mid-sized businesses by offering ongoing support, 24/7 monitoring, and threat hunting capabilities.
  • Blumira: Praised for its focus on SMBs, and offers automated detection and response services.