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Best Workforce Management Software for Small Business

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Products classified in the overall Workforce Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Workforce Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Workforce Management category.

In addition to qualifying for inclusion in the Workforce Management Software category, to qualify for inclusion in the Small Business Workforce Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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54 Listings in Small Business Workforce Management Available

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    G2 Score
Connecteam
(3,498)4.6 out of 5
10th Easiest To Use in Workforce Management software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

    Users
    • Owner
    • Manager
    Industries
    • Construction
    • Retail
    Market Segment
    • 83% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Connecteam is a software platform designed to manage team tasks, schedules, and communication, with features such as time tracking, task assignment, and messaging.
    • Users frequently mention the convenience of having all necessary features in one place, such as work schedules, tasks, messages, and time tracking, which saves them from switching between different platforms.
    • Users reported issues with the app slowing down, difficulties with the job scheduler, inability to request shifts on certain days, and a lack of deep statistical analysis for reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Connecteam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,088
    Features
    1,173
    Scheduling
    1,071
    User-Friendly
    865
    Team Collaboration
    862
    Cons
    Missing Features
    610
    Limited Features
    552
    Scheduling Issues
    406
    Improvement Needed
    352
    Not User-Friendly
    333
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Connecteam features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Performance
    Average: 8.6
    8.4
    Skills Management
    Average: 8.2
    8.4
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Connecteam
    Company Website
    Year Founded
    2015
    HQ Location
    New York, NY
    Twitter
    @ConnecteamApp
    1,244 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    504 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

Users
  • Owner
  • Manager
Industries
  • Construction
  • Retail
Market Segment
  • 83% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Connecteam is a software platform designed to manage team tasks, schedules, and communication, with features such as time tracking, task assignment, and messaging.
  • Users frequently mention the convenience of having all necessary features in one place, such as work schedules, tasks, messages, and time tracking, which saves them from switching between different platforms.
  • Users reported issues with the app slowing down, difficulties with the job scheduler, inability to request shifts on certain days, and a lack of deep statistical analysis for reports.
Connecteam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,088
Features
1,173
Scheduling
1,071
User-Friendly
865
Team Collaboration
862
Cons
Missing Features
610
Limited Features
552
Scheduling Issues
406
Improvement Needed
352
Not User-Friendly
333
View All Pros and Cons
Connecteam features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.7
9.1
Performance
Average: 8.6
8.4
Skills Management
Average: 8.2
8.4
Workforce Analytics
Average: 8.4
Seller Details
Seller
Connecteam
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@ConnecteamApp
1,244 Twitter followers
LinkedIn® Page
www.linkedin.com
504 employees on LinkedIn®
Rippling
(11,056)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Workforce Management software
View top Consulting Services for Rippling
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one das

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 28% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rippling is a platform that integrates HR, payroll, and employee management for efficient workforce management, but it may require time for setup and can become more expensive with more activated modules.
    • Users like that Rippling is easy to use, with clear navigation and helpful information readily available, and appreciate its ability to consolidate employee onboarding, payroll, and system access management in a single system.
    • Reviewers noted that the initial setup for complex configurations can be time-consuming and the cost increases with the addition of more modules, and some users also reported occasional interface lags in the mobile app.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rippling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5,970
    Intuitive
    4,491
    Simple
    3,856
    User Interface
    3,305
    Easy Access
    3,168
    Cons
    Missing Features
    1,010
    Not User-Friendly
    726
    Navigation Difficulty
    683
    Learning Curve
    674
    Limited Features
    635
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rippling features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Performance
    Average: 8.6
    9.0
    Skills Management
    Average: 8.2
    9.1
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rippling
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @Rippling
    11,828 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,941 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one das

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 28% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rippling is a platform that integrates HR, payroll, and employee management for efficient workforce management, but it may require time for setup and can become more expensive with more activated modules.
  • Users like that Rippling is easy to use, with clear navigation and helpful information readily available, and appreciate its ability to consolidate employee onboarding, payroll, and system access management in a single system.
  • Reviewers noted that the initial setup for complex configurations can be time-consuming and the cost increases with the addition of more modules, and some users also reported occasional interface lags in the mobile app.
Rippling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5,970
Intuitive
4,491
Simple
3,856
User Interface
3,305
Easy Access
3,168
Cons
Missing Features
1,010
Not User-Friendly
726
Navigation Difficulty
683
Learning Curve
674
Limited Features
635
View All Pros and Cons
Rippling features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.4
Performance
Average: 8.6
9.0
Skills Management
Average: 8.2
9.1
Workforce Analytics
Average: 8.4
Seller Details
Seller
Rippling
Company Website
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@Rippling
11,828 Twitter followers
LinkedIn® Page
www.linkedin.com
6,941 employees on LinkedIn®
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BambooHR
(3,728)4.4 out of 5
Optimized for quick response
6th Easiest To Use in Workforce Management software
View top Consulting Services for BambooHR
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BambooHR® is an all-in-one HR software solution designed to eliminate inefficiencies and simplify people management. Trusted by thousands of companies in over 150 countries, BambooHR centralizes your

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 26% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BambooHR is a human resources software that provides a platform for managing HR tasks such as scheduling time off, accessing company directory, and handling various tasks in one platform.
    • Users like BambooHR's intuitive interface and mobile app, its easy accessibility, and the convenience of having all necessary features in one place, including timesheets, PTO, and organizational information.
    • Reviewers noted some issues with BambooHR, such as buggy multi-stage time off approvals, difficulty in setting the correct number of hours in the timesheet section, and the platform being slow at times, especially when loading different tabs.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BambooHR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    406
    Helpful
    202
    Simple
    197
    User Interface
    191
    Customer Support
    186
    Cons
    Missing Features
    158
    Limited Customization
    131
    Limited Features
    109
    Poor Customer Support
    70
    Payroll Issues
    60
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BambooHR features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Performance
    Average: 8.6
    7.4
    Skills Management
    Average: 8.2
    8.2
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BambooHR
    Company Website
    Year Founded
    2008
    HQ Location
    Draper, UT
    Twitter
    @bamboohr
    18,075 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,830 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BambooHR® is an all-in-one HR software solution designed to eliminate inefficiencies and simplify people management. Trusted by thousands of companies in over 150 countries, BambooHR centralizes your

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 26% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BambooHR is a human resources software that provides a platform for managing HR tasks such as scheduling time off, accessing company directory, and handling various tasks in one platform.
  • Users like BambooHR's intuitive interface and mobile app, its easy accessibility, and the convenience of having all necessary features in one place, including timesheets, PTO, and organizational information.
  • Reviewers noted some issues with BambooHR, such as buggy multi-stage time off approvals, difficulty in setting the correct number of hours in the timesheet section, and the platform being slow at times, especially when loading different tabs.
BambooHR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
406
Helpful
202
Simple
197
User Interface
191
Customer Support
186
Cons
Missing Features
158
Limited Customization
131
Limited Features
109
Poor Customer Support
70
Payroll Issues
60
View All Pros and Cons
BambooHR features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.5
Performance
Average: 8.6
7.4
Skills Management
Average: 8.2
8.2
Workforce Analytics
Average: 8.4
Seller Details
Seller
BambooHR
Company Website
Year Founded
2008
HQ Location
Draper, UT
Twitter
@bamboohr
18,075 Twitter followers
LinkedIn® Page
www.linkedin.com
1,830 employees on LinkedIn®
Paychex
(1,638)4.1 out of 5
Optimized for quick response
View top Consulting Services for Paychex
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paychex Flex® is an all-in-one HR solution designed to streamline various human resource functions for businesses of all sizes. This comprehensive platform enables users to hire, pay, manage, and reta

    Users
    • Office Manager
    • Owner
    Industries
    • Non-Profit Organization Management
    • Construction
    Market Segment
    • 75% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paychex Flex is a platform that consolidates the entire employee lifecycle, from recruitment through retirement, into one system, including a Hiring module for managing job openings across different locations.
    • Reviewers frequently mention the ease of tracking pay and deductions, the helpfulness of customer service, the user-friendly interface, and the convenience of having all HR needs in one place.
    • Reviewers experienced issues with a dated user interface, tedious navigation between modules, long hold times when reaching customer service, difficulty defining users, high cost, and poor customer support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Paychex Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Payroll Management
    49
    Helpful
    48
    Payroll
    43
    Customer Support
    38
    Cons
    Poor Customer Support
    40
    Payroll Issues
    28
    Expensive
    22
    Not User-Friendly
    18
    Poor Support Services
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Paychex features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Performance
    Average: 8.6
    8.4
    Skills Management
    Average: 8.2
    8.8
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Paychex Inc
    Company Website
    Year Founded
    1971
    HQ Location
    Rochester, NY
    Twitter
    @Paychex
    11,893 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,549 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paychex Flex® is an all-in-one HR solution designed to streamline various human resource functions for businesses of all sizes. This comprehensive platform enables users to hire, pay, manage, and reta

Users
  • Office Manager
  • Owner
Industries
  • Non-Profit Organization Management
  • Construction
Market Segment
  • 75% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paychex Flex is a platform that consolidates the entire employee lifecycle, from recruitment through retirement, into one system, including a Hiring module for managing job openings across different locations.
  • Reviewers frequently mention the ease of tracking pay and deductions, the helpfulness of customer service, the user-friendly interface, and the convenience of having all HR needs in one place.
  • Reviewers experienced issues with a dated user interface, tedious navigation between modules, long hold times when reaching customer service, difficulty defining users, high cost, and poor customer support.
Paychex Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Payroll Management
49
Helpful
48
Payroll
43
Customer Support
38
Cons
Poor Customer Support
40
Payroll Issues
28
Expensive
22
Not User-Friendly
18
Poor Support Services
18
View All Pros and Cons
Paychex features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.7
8.5
Performance
Average: 8.6
8.4
Skills Management
Average: 8.2
8.8
Workforce Analytics
Average: 8.4
Seller Details
Seller
Paychex Inc
Company Website
Year Founded
1971
HQ Location
Rochester, NY
Twitter
@Paychex
11,893 Twitter followers
LinkedIn® Page
www.linkedin.com
18,549 employees on LinkedIn®
UKG Ready
(2,487)4.4 out of 5
8th Easiest To Use in Workforce Management software
View top Consulting Services for UKG Ready
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At UKG, our purpose is people®. We’re on a mission to inspire every organization to become a great place to work through HR and payroll technology built for all. With UKG, you get more than 70 years o

    Users
    • Teacher
    • Human Resources Manager
    Industries
    • Hospital & Health Care
    • Retail
    Market Segment
    • 54% Mid-Market
    • 31% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • UKG Ready is a software solution that provides workforce management tools such as timekeeping, payroll, and scheduling.
    • Reviewers like the user-friendly interface of UKG Ready, its easy initial setup, and the convenience of accessing work-related content, timesheets, and community events.
    • Users experienced issues such as difficulty in setting up access on mobile devices, lack of a dark mode, and the need for more accessible forms of communication within the app.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • UKG Ready Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    836
    Easy Access
    426
    Simple
    327
    Time Tracking
    317
    User Interface
    283
    Cons
    Login Issues
    164
    Navigation Difficulty
    159
    Learning Curve
    103
    Not User-Friendly
    98
    Login Problems
    97
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • UKG Ready features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.7
    Performance
    Average: 8.6
    8.3
    Skills Management
    Average: 8.2
    8.5
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    UKG
    Company Website
    Year Founded
    1977
    HQ Location
    Weston, FL
    Twitter
    @UKGInc
    42,783 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16,048 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At UKG, our purpose is people®. We’re on a mission to inspire every organization to become a great place to work through HR and payroll technology built for all. With UKG, you get more than 70 years o

Users
  • Teacher
  • Human Resources Manager
Industries
  • Hospital & Health Care
  • Retail
Market Segment
  • 54% Mid-Market
  • 31% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • UKG Ready is a software solution that provides workforce management tools such as timekeeping, payroll, and scheduling.
  • Reviewers like the user-friendly interface of UKG Ready, its easy initial setup, and the convenience of accessing work-related content, timesheets, and community events.
  • Users experienced issues such as difficulty in setting up access on mobile devices, lack of a dark mode, and the need for more accessible forms of communication within the app.
UKG Ready Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
836
Easy Access
426
Simple
327
Time Tracking
317
User Interface
283
Cons
Login Issues
164
Navigation Difficulty
159
Learning Curve
103
Not User-Friendly
98
Login Problems
97
View All Pros and Cons
UKG Ready features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.7
8.7
Performance
Average: 8.6
8.3
Skills Management
Average: 8.2
8.5
Workforce Analytics
Average: 8.4
Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
42,783 Twitter followers
LinkedIn® Page
www.linkedin.com
16,048 employees on LinkedIn®
ADP Workforce Now
(3,909)4.2 out of 5
Optimized for quick response
View top Consulting Services for ADP Workforce Now
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

    Users
    • Human Resources Manager
    • HR Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 64% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP Workforce Now is a cloud-based HR platform that consolidates payroll, time tracking, HR administration, and talent management into one system.
    • Reviewers appreciate the broad feature set, automation of HR processes, dependable payroll management, and the ability to access the system remotely, highlighting the convenience and efficiency of having all HR-related tasks in one place.
    • Users experienced issues with the system's complexity, particularly during setup, and found customer support to be slow and sometimes lacking in knowledge, they also reported occasional system lags and bugs, and expressed a desire for more customization options and user-friendly interfaces.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ADP Workforce Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    295
    Helpful
    186
    Features
    151
    Customer Support
    149
    Payroll Management
    143
    Cons
    Poor Customer Support
    119
    Missing Features
    88
    Not User-Friendly
    88
    Limited Customization
    69
    Poor Support Services
    66
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ADP Workforce Now features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.1
    Performance
    Average: 8.6
    7.9
    Skills Management
    Average: 8.2
    8.2
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,724 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93,550 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

Users
  • Human Resources Manager
  • HR Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 64% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP Workforce Now is a cloud-based HR platform that consolidates payroll, time tracking, HR administration, and talent management into one system.
  • Reviewers appreciate the broad feature set, automation of HR processes, dependable payroll management, and the ability to access the system remotely, highlighting the convenience and efficiency of having all HR-related tasks in one place.
  • Users experienced issues with the system's complexity, particularly during setup, and found customer support to be slow and sometimes lacking in knowledge, they also reported occasional system lags and bugs, and expressed a desire for more customization options and user-friendly interfaces.
ADP Workforce Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
295
Helpful
186
Features
151
Customer Support
149
Payroll Management
143
Cons
Poor Customer Support
119
Missing Features
88
Not User-Friendly
88
Limited Customization
69
Poor Support Services
66
View All Pros and Cons
ADP Workforce Now features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.7
8.1
Performance
Average: 8.6
7.9
Skills Management
Average: 8.2
8.2
Workforce Analytics
Average: 8.4
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,724 Twitter followers
LinkedIn® Page
www.linkedin.com
93,550 employees on LinkedIn®
UKG Pro
(2,160)4.3 out of 5
11th Easiest To Use in Workforce Management software
View top Consulting Services for UKG Pro
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and indust

    Users
    • Payroll Manager
    • HR Generalist
    Industries
    • Hospital & Health Care
    • Oil & Energy
    Market Segment
    • 48% Mid-Market
    • 46% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • UKG Pro is a comprehensive system that provides a lifecycle around employees, combining payroll functionality, tracking of service hours, benefits, and organizational information into one place.
    • Reviewers appreciate UKG Pro for its fully automated, real-time U,s. payroll and tax compliance, its user-friendly interface, and the availability of multiple support options, including a direct line and service requests.
    • Reviewers noted that the system is often slow and unresponsive, data is inconsistent, and the reporting system is antiquated and slow, with some payroll reports slow to populate.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • UKG Pro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    174
    Helpful
    86
    Customer Support
    65
    Intuitive
    65
    Features
    64
    Cons
    Not User-Friendly
    47
    Learning Curve
    42
    Poor Customer Support
    37
    Limited Features
    33
    Not Intuitive
    33
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • UKG Pro features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Performance
    Average: 8.6
    7.7
    Skills Management
    Average: 8.2
    8.1
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    UKG
    Company Website
    Year Founded
    1977
    HQ Location
    Weston, FL
    Twitter
    @UKGInc
    42,783 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16,048 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and indust

Users
  • Payroll Manager
  • HR Generalist
Industries
  • Hospital & Health Care
  • Oil & Energy
Market Segment
  • 48% Mid-Market
  • 46% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • UKG Pro is a comprehensive system that provides a lifecycle around employees, combining payroll functionality, tracking of service hours, benefits, and organizational information into one place.
  • Reviewers appreciate UKG Pro for its fully automated, real-time U,s. payroll and tax compliance, its user-friendly interface, and the availability of multiple support options, including a direct line and service requests.
  • Reviewers noted that the system is often slow and unresponsive, data is inconsistent, and the reporting system is antiquated and slow, with some payroll reports slow to populate.
UKG Pro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
174
Helpful
86
Customer Support
65
Intuitive
65
Features
64
Cons
Not User-Friendly
47
Learning Curve
42
Poor Customer Support
37
Limited Features
33
Not Intuitive
33
View All Pros and Cons
UKG Pro features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
8.5
Performance
Average: 8.6
7.7
Skills Management
Average: 8.2
8.1
Workforce Analytics
Average: 8.4
Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
42,783 Twitter followers
LinkedIn® Page
www.linkedin.com
16,048 employees on LinkedIn®
Homebase
(271)4.4 out of 5
7th Easiest To Use in Workforce Management software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Homebase is a comprehensive workforce management solution designed specifically for hourly teams, catering to the unique needs of small businesses. This platform streamlines various aspects of team ma

    Users
    • Owner
    • General Manager
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 73% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Homebase is a scheduling and timekeeping tool that allows businesses to manage their employees' schedules, track their hours, and handle payroll.
    • Users frequently mention the ease of use, the ability to fix mistakes like missed clock-ins, the convenience of mobile app feature, and the ability to easily view and manage schedules as key benefits.
    • Reviewers mentioned issues such as difficulty in creating schedules, slow performance when adding new users, occasional glitches, and the lack of certain features in the basic plan as drawbacks.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Homebase Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Scheduling
    39
    Scheduling Ease
    39
    User Interface
    29
    Time-saving
    26
    Cons
    Limited Customization
    12
    Missing Features
    9
    Limited Features
    8
    Payroll Issues
    8
    Scheduling Issues
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Homebase features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.7
    8.7
    Performance
    Average: 8.6
    7.8
    Skills Management
    Average: 8.2
    7.5
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Homebase
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @joinhomebase
    1,763 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,824 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Homebase is a comprehensive workforce management solution designed specifically for hourly teams, catering to the unique needs of small businesses. This platform streamlines various aspects of team ma

Users
  • Owner
  • General Manager
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 73% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Homebase is a scheduling and timekeeping tool that allows businesses to manage their employees' schedules, track their hours, and handle payroll.
  • Users frequently mention the ease of use, the ability to fix mistakes like missed clock-ins, the convenience of mobile app feature, and the ability to easily view and manage schedules as key benefits.
  • Reviewers mentioned issues such as difficulty in creating schedules, slow performance when adding new users, occasional glitches, and the lack of certain features in the basic plan as drawbacks.
Homebase Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Scheduling
39
Scheduling Ease
39
User Interface
29
Time-saving
26
Cons
Limited Customization
12
Missing Features
9
Limited Features
8
Payroll Issues
8
Scheduling Issues
8
View All Pros and Cons
Homebase features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.7
8.7
Performance
Average: 8.6
7.8
Skills Management
Average: 8.2
7.5
Workforce Analytics
Average: 8.4
Seller Details
Seller
Homebase
Company Website
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@joinhomebase
1,763 Twitter followers
LinkedIn® Page
www.linkedin.com
1,824 employees on LinkedIn®
Deputy
(662)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Workforce Management software
Entry Level Price:$1.50
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Deputy is the world’s leading workforce management software, revolutionizing hourly work for over 1.5 million workers and 375,000 workplaces across over 100 countries. As the complete people platform

    Users
    • Owner
    • Barista
    Industries
    • Hospitality
    • Retail
    Market Segment
    • 52% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Deputy is a software solution designed to facilitate shift scheduling, attendance tracking, and HR and payroll integration, with mobile accessibility for on-the-go task management.
    • Reviewers like the intuitive dashboard, seamless integration with multiple tools, efficient mobile accessibility, and the ability to manage shifts, track attendance, and integrate with HR and payroll systems.
    • Reviewers experienced issues with slow loading of schedules and notifications, complexity of the interface for new users, high pricing per active user, and lack of fast live customer support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Deputy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    225
    Scheduling
    138
    Scheduling Ease
    127
    Intuitive
    121
    User Interface
    103
    Cons
    Scheduling Issues
    46
    Shift Management
    39
    Clocking Issues
    23
    Missing Features
    23
    Slow Loading
    19
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Deputy features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Performance
    Average: 8.6
    8.3
    Skills Management
    Average: 8.2
    8.4
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Deputy
    Company Website
    Year Founded
    2008
    HQ Location
    Sydney, Australia
    Twitter
    @deputyapp
    4,324 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    498 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Deputy is the world’s leading workforce management software, revolutionizing hourly work for over 1.5 million workers and 375,000 workplaces across over 100 countries. As the complete people platform

Users
  • Owner
  • Barista
Industries
  • Hospitality
  • Retail
Market Segment
  • 52% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Deputy is a software solution designed to facilitate shift scheduling, attendance tracking, and HR and payroll integration, with mobile accessibility for on-the-go task management.
  • Reviewers like the intuitive dashboard, seamless integration with multiple tools, efficient mobile accessibility, and the ability to manage shifts, track attendance, and integrate with HR and payroll systems.
  • Reviewers experienced issues with slow loading of schedules and notifications, complexity of the interface for new users, high pricing per active user, and lack of fast live customer support.
Deputy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
225
Scheduling
138
Scheduling Ease
127
Intuitive
121
User Interface
103
Cons
Scheduling Issues
46
Shift Management
39
Clocking Issues
23
Missing Features
23
Slow Loading
19
View All Pros and Cons
Deputy features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.1
Performance
Average: 8.6
8.3
Skills Management
Average: 8.2
8.4
Workforce Analytics
Average: 8.4
Seller Details
Seller
Deputy
Company Website
Year Founded
2008
HQ Location
Sydney, Australia
Twitter
@deputyapp
4,324 Twitter followers
LinkedIn® Page
www.linkedin.com
498 employees on LinkedIn®
HROne
(2,060)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Workforce Management software
Entry Level Price:₹85.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HROne is a future-ready HCM suite that automates HR processes, simplifies human interactions and delivers actionable insights to build better workplaces. In our pursuit to set everything HR on aut

    Users
    • HR Manager
    • Senior Manager
    Industries
    • Manufacturing
    • Information Technology and Services
    Market Segment
    • 61% Mid-Market
    • 27% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HROne is a software designed to automate HR tasks, including attendance, leave, payroll, and employee data management, with customization options to fit specific requirements.
    • Users like the ease of use, comprehensive features, and the ability to automate tasks, which simplifies day-to-day work, and the responsive customer support that the software provides.
    • Reviewers mentioned performance-related issues, such as slow loading times, limitations in customization, and difficulties in resetting passwords or downloading certain reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HROne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    659
    Helpful
    442
    Attendance Management
    361
    Attendance Tracking
    358
    Payroll
    345
    Cons
    Missing Features
    234
    Limited Features
    217
    Slow Loading
    206
    Limited Customization
    183
    Slow Performance
    167
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HROne features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Performance
    Average: 8.6
    9.3
    Skills Management
    Average: 8.2
    9.4
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HROne
    Company Website
    Year Founded
    2016
    HQ Location
    Noida
    Twitter
    @hronecloud
    1,586 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    428 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HROne is a future-ready HCM suite that automates HR processes, simplifies human interactions and delivers actionable insights to build better workplaces. In our pursuit to set everything HR on aut

Users
  • HR Manager
  • Senior Manager
Industries
  • Manufacturing
  • Information Technology and Services
Market Segment
  • 61% Mid-Market
  • 27% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HROne is a software designed to automate HR tasks, including attendance, leave, payroll, and employee data management, with customization options to fit specific requirements.
  • Users like the ease of use, comprehensive features, and the ability to automate tasks, which simplifies day-to-day work, and the responsive customer support that the software provides.
  • Reviewers mentioned performance-related issues, such as slow loading times, limitations in customization, and difficulties in resetting passwords or downloading certain reports.
HROne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
659
Helpful
442
Attendance Management
361
Attendance Tracking
358
Payroll
345
Cons
Missing Features
234
Limited Features
217
Slow Loading
206
Limited Customization
183
Slow Performance
167
View All Pros and Cons
HROne features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.3
Performance
Average: 8.6
9.3
Skills Management
Average: 8.2
9.4
Workforce Analytics
Average: 8.4
Seller Details
Seller
HROne
Company Website
Year Founded
2016
HQ Location
Noida
Twitter
@hronecloud
1,586 Twitter followers
LinkedIn® Page
www.linkedin.com
428 employees on LinkedIn®
greytHR
(1,243)4.4 out of 5
Optimized for quick response
9th Easiest To Use in Workforce Management software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    greytHR is a comprehensive Human Resource Management System (HRMS) designed to streamline complex, recurring, and essential HR and payroll functions in a compliant and secure manner. This platform pro

    Users
    • HR Manager
    • HR
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 64% Mid-Market
    • 24% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • greytHR is a software designed to manage payroll, attendance, leave management, and statutory compliance, with additional features for employee self-service.
    • Users like the comprehensive solution it provides, its ease of use, the transparency it brings to HR processes, and its ability to reduce manual work and HR dependency.
    • Users reported issues with limited flexibility in advanced reports and customization, some unintuitive modules, occasional server hang-ups, and delayed customer support for complex scenarios.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • greytHR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    231
    Payroll
    133
    Payroll Management
    125
    Attendance Tracking
    121
    Simple
    114
    Cons
    Limited Customization
    62
    Slow Loading
    61
    Slow Performance
    61
    Missing Features
    50
    Poor Customer Support
    50
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • greytHR features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Performance
    Average: 8.6
    8.7
    Skills Management
    Average: 8.2
    8.6
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Greytip Software Pvt. Ltd.
    Company Website
    Year Founded
    1994
    HQ Location
    Bangalore
    Twitter
    @greythr2
    1,115 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,011 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

greytHR is a comprehensive Human Resource Management System (HRMS) designed to streamline complex, recurring, and essential HR and payroll functions in a compliant and secure manner. This platform pro

Users
  • HR Manager
  • HR
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 64% Mid-Market
  • 24% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • greytHR is a software designed to manage payroll, attendance, leave management, and statutory compliance, with additional features for employee self-service.
  • Users like the comprehensive solution it provides, its ease of use, the transparency it brings to HR processes, and its ability to reduce manual work and HR dependency.
  • Users reported issues with limited flexibility in advanced reports and customization, some unintuitive modules, occasional server hang-ups, and delayed customer support for complex scenarios.
greytHR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
231
Payroll
133
Payroll Management
125
Attendance Tracking
121
Simple
114
Cons
Limited Customization
62
Slow Loading
61
Slow Performance
61
Missing Features
50
Poor Customer Support
50
View All Pros and Cons
greytHR features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.7
8.6
Performance
Average: 8.6
8.7
Skills Management
Average: 8.2
8.6
Workforce Analytics
Average: 8.4
Seller Details
Seller
Greytip Software Pvt. Ltd.
Company Website
Year Founded
1994
HQ Location
Bangalore
Twitter
@greythr2
1,115 Twitter followers
LinkedIn® Page
www.linkedin.com
1,011 employees on LinkedIn®
Hubstaff
(1,993)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in Workforce Management software
Entry Level Price:$4.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hubstaff is a time tracking software built for global teams. Track hours with precision, automate payments and invoicing, and gain full visibility into how work gets done — whether your team is remote

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hubstaff is a time tracking and project management tool that provides visibility into productivity and progress.
    • Reviewers appreciate Hubstaff's user-friendly interface, accurate time tracking, and support for remote teams, with features such as activity levels, project tracking, and automated reports that enhance decision-making and transparency.
    • Users experienced issues with the lack of mobile functionality, particularly the inability to submit timesheets from the iOS app, occasional syncing delays, and concerns about the volume of emails and the rigidity of activity tracking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hubstaff Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time Tracking
    488
    Ease of Use
    411
    Tracking Ease
    350
    Time-saving
    288
    Simple
    228
    Cons
    Inaccurate Tracking
    154
    Time Tracking Issues
    151
    Time Tracking
    111
    Intrusive Screenshots
    97
    Missing Features
    95
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hubstaff features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Performance
    Average: 8.6
    8.4
    Skills Management
    Average: 8.2
    9.1
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hubstaff
    Company Website
    Year Founded
    2013
    HQ Location
    Indianapolis, IN
    Twitter
    @HubStaff
    11,575 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    314 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hubstaff is a time tracking software built for global teams. Track hours with precision, automate payments and invoicing, and gain full visibility into how work gets done — whether your team is remote

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hubstaff is a time tracking and project management tool that provides visibility into productivity and progress.
  • Reviewers appreciate Hubstaff's user-friendly interface, accurate time tracking, and support for remote teams, with features such as activity levels, project tracking, and automated reports that enhance decision-making and transparency.
  • Users experienced issues with the lack of mobile functionality, particularly the inability to submit timesheets from the iOS app, occasional syncing delays, and concerns about the volume of emails and the rigidity of activity tracking.
Hubstaff Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time Tracking
488
Ease of Use
411
Tracking Ease
350
Time-saving
288
Simple
228
Cons
Inaccurate Tracking
154
Time Tracking Issues
151
Time Tracking
111
Intrusive Screenshots
97
Missing Features
95
View All Pros and Cons
Hubstaff features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.2
Performance
Average: 8.6
8.4
Skills Management
Average: 8.2
9.1
Workforce Analytics
Average: 8.4
Seller Details
Seller
Hubstaff
Company Website
Year Founded
2013
HQ Location
Indianapolis, IN
Twitter
@HubStaff
11,575 Twitter followers
LinkedIn® Page
www.linkedin.com
314 employees on LinkedIn®
Dialpad Support
(627)4.4 out of 5
Optimized for quick response
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

    Users
    • Account Manager
    • Customer Service Rep
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 49% Mid-Market
    • 34% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Support is a customer service platform that offers real-time visibility, live dashboards, call transcripts and recordings, and easy adjustment of call routing or queue settings.
    • Reviewers frequently mention the platform's real-time visibility, live dashboards, and call transcripts and recordings as beneficial features, along with its ease of use and the ability to adjust call routing or queue settings without technical help.
    • Reviewers experienced limitations with the platform's reporting capabilities, inaccuracies in AI transcripts, insufficient depth in integrations, and dependency on internet stability for call quality, along with occasional delays in support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dialpad Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    58
    Helpful
    47
    Customer Support
    34
    Features
    30
    Call Recording
    27
    Cons
    Call Issues
    20
    Dialer Issues
    14
    Missing Features
    14
    Learning Curve
    12
    Recording Issues
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dialpad Support features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Performance
    Average: 8.6
    8.5
    Skills Management
    Average: 8.2
    8.7
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    61 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,448 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

Users
  • Account Manager
  • Customer Service Rep
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 49% Mid-Market
  • 34% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Support is a customer service platform that offers real-time visibility, live dashboards, call transcripts and recordings, and easy adjustment of call routing or queue settings.
  • Reviewers frequently mention the platform's real-time visibility, live dashboards, and call transcripts and recordings as beneficial features, along with its ease of use and the ability to adjust call routing or queue settings without technical help.
  • Reviewers experienced limitations with the platform's reporting capabilities, inaccuracies in AI transcripts, insufficient depth in integrations, and dependency on internet stability for call quality, along with occasional delays in support response times.
Dialpad Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
58
Helpful
47
Customer Support
34
Features
30
Call Recording
27
Cons
Call Issues
20
Dialer Issues
14
Missing Features
14
Learning Curve
12
Recording Issues
12
View All Pros and Cons
Dialpad Support features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
9.0
Performance
Average: 8.6
8.5
Skills Management
Average: 8.2
8.7
Workforce Analytics
Average: 8.4
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
61 Twitter followers
LinkedIn® Page
www.linkedin.com
1,448 employees on LinkedIn®
Employment Hero
(805)4.3 out of 5
Optimized for quick response
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Employment Hero is an AI Employment Operating System (OS) that unifies recruitment, HR, payroll and benefits into one automated infrastructure for SMEs and growing organisations. Built to remove every

    Users
    • HR Manager
    • Finance Manager
    Industries
    • Construction
    • Hospital & Health Care
    Market Segment
    • 52% Mid-Market
    • 39% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Employment Hero is a human resources management software that streamlines HR processes such as recruitment, onboarding, payroll, and compliance.
    • Reviewers like the user-friendly interface, the comprehensive set of features, and the excellent customer support that Employment Hero provides.
    • Users reported issues with the software's rigidity in managing complex recruitment processes, limitations in reporting and analytics, and occasional performance inconsistencies between modules.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Employment Hero Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    445
    Helpful
    309
    Simple
    267
    Customer Support
    246
    Intuitive
    230
    Cons
    Missing Features
    208
    Limited Customization
    173
    Not User-Friendly
    165
    Poor Customer Support
    135
    Limited Features
    132
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Employment Hero features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.1
    Performance
    Average: 8.6
    6.9
    Skills Management
    Average: 8.2
    7.0
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Employment Hero
    Company Website
    Year Founded
    2014
    HQ Location
    Sydney, New South Wales, Australia
    Twitter
    @EmploymentHero
    13,094 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,775 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Employment Hero is an AI Employment Operating System (OS) that unifies recruitment, HR, payroll and benefits into one automated infrastructure for SMEs and growing organisations. Built to remove every

Users
  • HR Manager
  • Finance Manager
Industries
  • Construction
  • Hospital & Health Care
Market Segment
  • 52% Mid-Market
  • 39% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Employment Hero is a human resources management software that streamlines HR processes such as recruitment, onboarding, payroll, and compliance.
  • Reviewers like the user-friendly interface, the comprehensive set of features, and the excellent customer support that Employment Hero provides.
  • Users reported issues with the software's rigidity in managing complex recruitment processes, limitations in reporting and analytics, and occasional performance inconsistencies between modules.
Employment Hero Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
445
Helpful
309
Simple
267
Customer Support
246
Intuitive
230
Cons
Missing Features
208
Limited Customization
173
Not User-Friendly
165
Poor Customer Support
135
Limited Features
132
View All Pros and Cons
Employment Hero features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.7
8.1
Performance
Average: 8.6
6.9
Skills Management
Average: 8.2
7.0
Workforce Analytics
Average: 8.4
Seller Details
Seller
Employment Hero
Company Website
Year Founded
2014
HQ Location
Sydney, New South Wales, Australia
Twitter
@EmploymentHero
13,094 Twitter followers
LinkedIn® Page
www.linkedin.com
1,775 employees on LinkedIn®
Deel HR
(1,266)4.8 out of 5
Optimized for quick response
Entry Level Price:Starting at $5.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Deel HR is a global HRIS/HCM solution that helps companies manage people, compliance and HR processes across countries It runs core HR operations, onboarding, employee files, approvals, policies, time

    Users
    • Contractor
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 42% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Deel HR is a platform that allows users to manage contracts, handle requests, track work, and receive payments from anywhere in the world.
    • Reviewers appreciate the simplicity and completeness of Deel HR, highlighting its user-friendly interface, fast and efficient service, and the variety of options available for depositing payments.
    • Users experienced issues with the currency conversion in certain countries, the integration with some benefits, charges for the debit card, and a slow mobile application.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Deel HR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    579
    Simple
    311
    Helpful
    302
    Intuitive
    288
    Easy Access
    267
    Cons
    High Fees
    84
    Expensive
    79
    Delays
    71
    Excessive Fees
    68
    Payment Issues
    65
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Deel HR features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Performance
    Average: 8.6
    10.0
    Skills Management
    Average: 8.2
    10.0
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Deel
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, California
    Twitter
    @deel
    27,421 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,850 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Deel HR is a global HRIS/HCM solution that helps companies manage people, compliance and HR processes across countries It runs core HR operations, onboarding, employee files, approvals, policies, time

Users
  • Contractor
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 42% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Deel HR is a platform that allows users to manage contracts, handle requests, track work, and receive payments from anywhere in the world.
  • Reviewers appreciate the simplicity and completeness of Deel HR, highlighting its user-friendly interface, fast and efficient service, and the variety of options available for depositing payments.
  • Users experienced issues with the currency conversion in certain countries, the integration with some benefits, charges for the debit card, and a slow mobile application.
Deel HR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
579
Simple
311
Helpful
302
Intuitive
288
Easy Access
267
Cons
High Fees
84
Expensive
79
Delays
71
Excessive Fees
68
Payment Issues
65
View All Pros and Cons
Deel HR features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.7
9.2
Performance
Average: 8.6
10.0
Skills Management
Average: 8.2
10.0
Workforce Analytics
Average: 8.4
Seller Details
Seller
Deel
Company Website
Year Founded
2019
HQ Location
San Francisco, California
Twitter
@deel
27,421 Twitter followers
LinkedIn® Page
www.linkedin.com
8,850 employees on LinkedIn®
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