--- title: Monitask Reviews meta_title: 'Monitask Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 101 reviews by the users' company size, role or industry to find out how Monitask works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 101 scale: '5' date_modified: '2026-06-17' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Monitask Reviews **Vendor:** Monitask **Category:** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software) **Average Rating:** 4.8/5.0 **Total Reviews:** 101 ## About Monitask Monitask is an employee monitoring software solution designed for businesses to track remote teams’ productivity, identify inefficiencies, and optimize workflow. It provides insights into employee work habits by recording detailed activity metrics and generating comprehensive reports, enabling organizations to make data-driven decisions that enhance accountability and performance. Monitask is particularly useful for companies managing remote teams, BPO firms, and businesses of all sizes that require visibility into employee activities. By tracking how work hours are spent, businesses can ensure that employees remain focused and productive while identifying potential bottlenecks that impact efficiency. The software offers a range of monitoring tools, including time tracking, application usage monitoring, and automated reporting, making it an all-in-one solution for businesses that prioritize productivity management. Key Features and Benefits: Employee Productivity Monitoring – Tracks time spent on tasks, application usage, and active work hours, allowing managers to assess efficiency and workload distribution. Stealth Mode Monitoring – Enables discreet tracking without disrupting workflow, operating undetectably to provide accurate activity insights without causing employee concerns. Robust Clicker and Cheating Detection – Identifies suspicious or artificial activity, preventing fraudulent time tracking and ensuring that recorded work hours accurately reflect real employee engagement. Productivity Insights – Generates detailed reports on employee performance, work habits, and efficiency trends, helping businesses make informed decisions to improve operations. Seamless Integrations – Connects with popular project management and communication tools, streamlining workflows and improving team collaboration. Automated Email Reports – Sends daily and weekly performance summaries to managers, offering real-time analytics on employee activities without requiring manual report generation. Monitask’s monitoring capabilities help businesses optimize workforce management, improve accountability, and ensure that employees remain productive while working remotely. Its comprehensive analytics allow managers to identify inefficiencies, track trends, and implement improvements based on data-driven insights. By integrating seamlessly with project management and communication tools, Monitask becomes a valuable addition to businesses seeking an efficient, scalable employee monitoring solution. With its ability to detect potential inefficiencies, enforce compliance, and provide actionable productivity insights, Monitask is a practical tool for organizations looking to enhance workforce performance while maintaining transparency and fairness in remote work environments. ## Monitask Pros & Cons **What users like:** - Users value the **accurate time tracking** of Monitask, enhancing project management and team efficiency across facilities. (226 reviews) - Users value the **data-driven insights** from Monitask, enhancing project prioritization and strategic decision-making effectively. (133 reviews) - Users value the **visibility** Monitask provides, allowing them to track time and improve productivity effectively. (133 reviews) - Users value the **time-saving efficiency** of Monitask, streamlining task management during chaotic launch days. (124 reviews) - Users appreciate the **ease of use** of Monitask, with a clear dashboard that simplifies monitoring for all employees. (121 reviews) - Reporting (103 reviews) - Automation (74 reviews) - Employee Monitoring (74 reviews) - Activity Tracking (71 reviews) - Screenshot Features (71 reviews) **What users dislike:** - Users find the **limited customization** options frustrating, hindering tailored task management and personalized reporting views. (44 reviews) - Users struggle with **inadequate tracking** , facing issues like battery drain and manual adjustments for accurate reporting. (34 reviews) - Users feel that Monitask suffers from **limited features** , particularly for mobile usability and customizable report exports. (32 reviews) - Users find **poor reporting** capabilities in Monitask, making data analysis inefficient and time-consuming for cross-functional teams. (31 reviews) - Users find the **learning curve challenging** as setting up features requires careful adjustments and experimentation. (30 reviews) - Missing Features (29 reviews) - Users face **integration issues** that hinder automation and compatibility with various project management tools like Jira and GitLab. (27 reviews) - Users highlight the **lack of mobile functionality** , limiting task management and real-time oversight while on the move. (26 reviews) - Users report that the **slow loading** issues hinder task management and cause mislogged time during mobile use. (26 reviews) - App Performance (25 reviews) ## Monitask Reviews ### 1. Transparent Monitoring Without the Big Brother Feel Smart Blur Is Amazing **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff R. | Seo manager, Apparel & Fashion, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2026 **What do you like best about Monitask?** At Marine Layer, we start with a culture of comfort and consciousness, which includes our approach to our remote/hybrid workforce. What I like best about Monitask is that it offers transparency without the feeling of being a big brother company. As an SEO Manager, I work with a range of content creators and technical experts. The Smart Blur feature of Monitask itruly azing. We can use it to screenshot our keyword research and site audit processes, all while maintaining our internal sensitive information. Its the proof of work needed to ensure our organic strategy is on track without violating our high-trust environment. **What do you dislike about Monitask?** The fact that it doesn't natively integrate with other fundamental SEO tools such as Ahrefs, SEMrush, or Search Console is an opportunity that is being missed. I find myself switching back and forth between in-depth analytics reports and strategy documents. It would be a huge time-saver to have Monitask automatically track time spent on a given URL or tool. The mobile app for managers is still a little limited. When Im traveling to our retail locations, it can be a little more difficult to get a quick, high-level view of what my team is working on during their current sprint. **What problems is Monitask solving and how is that benefiting you?** Monitask solves the problem of contextual accountability in high-velocity retail marketing. SEO can be a slow process, and it's difficult to measure the time spent on deep technical debt versus active content production. The main way that Monitask benefits me is that it provides objective, real-time data that can be used to justify our resource allocation to our executive team. It's helped us identify process friction in our product page optimization process. By seeing where our team was getting bogged down in admin tasks, we've optimized our workflow. ### 2. Live Dashboard Transparency That Keeps Remote Teams on Track **Rating:** 4.5/5.0 stars **Reviewed by:** joe d. | Regional Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2026 **What do you like best about Monitask?** At JuneShine, transparency and sustainability are at our core. What I like best about Monitask is that it brings the same level of transparency to our regional operations. As a Regional Manager, I need to know that my remote sales and operations teams are working on the right accounts at the right time during these critical phases of expansion. The Live Dashboard is a game-changer, allowing me to have a "birds eye view" of my team's activities across different regions. The automated timesheets and screenshot verification also offer a level of proof-of-work thats critical to our field marketing campaigns without needing to constantly check in for status updates. **What do you dislike about Monitask?** One thing that I think is needed is more mobile-specific features for field managers. As a team that is always on the go, visiting our retail partners or checking in at our tasting rooms, a more manager-specific mobile app for tracking "on the move" tasks such as visiting stores would be a huge plus for us. Also, although the idle time alerts are a huge plus for staying accountable, it sometimes go off in the middle of a brainstorming session or a long account review meeting. Having a Meeting Mode or more controls for non-keyboard-intensive tasks would help us keep our productivity scores more accurate for deep work time. **What problems is Monitask solving and how is that benefiting you?** The problems being solved here are the "accountability gap" in a distributed retail environment. In our case, we have team members in multiple states, and getting everyone on the same page as our regional sales goals can be difficult. Monitask helps me in that I am now able to gain objective, data-driven insights into how our time is being utilized. Its helped us to better understand bottlenecks in our retail onboarding process. For instance, seeing how long certain tasks were taking helped me to better allocate our resources to assist our account leads more effectively. Its helped us move from managing our team based on vibes to managing our team based on output, which is critical to our growth goals. ### 3. Centralized Visibility and Automated Reporting That Save Hours **Rating:** 4.5/5.0 stars **Reviewed by:** Jason B. | Regional Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2026 **What do you like best about Monitask?** What I like best about Monitask is its centralized visibility, especially across different time zones. As a Regional Manager, I obviously cannot be everywhere at once, but Monitasks Live Dashboard is like having my eyes on the ground. I can monitor activity levels of our regional leads and support teams in real-time. The automated reporting is also a feature I really appreciate, as it eliminates hours of tedious data aggregation each week. I receive a clean, audited report of exactly where our labor hours are being spent. **What do you dislike about Monitask?** While offline tracking is a good feature, it would be better if it were smoother. There are times when our regional leads are out of the office, visiting different areas, and connectivity is spotty, especially when visiting different sites. I would also appreciate a higher level of anomaly detection in activity reports. For example, if there were an AI-based alert for a specific project if its deviating from its historical average time on task, this would help me be more proactive rather than reactive. **What problems is Monitask solving and how is that benefiting you?** Monitask solves the problem of data fragmentation in the context of remote management. Prior to this, I had to make an estimate of regional productivity using a combination of Slack updates and timesheets, which was not entirely accurate. Monitask has helped me because it has become the single source of truth for productivity data. Monitask has helped me optimize staffing levels in the regions. Knowing which region was over-staffed has helped me adjust the staffing levels so that there is no burnout and we meet our regional targets. It has helped me turn vague progress into concrete numbers. ### 4. Automated Proof of Work and Live Dashboards Bring Clarity to Labor Allocation **Rating:** 4.5/5.0 stars **Reviewed by:** Jacob W. | Operation Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2026 **What do you like best about Monitask?** At Marukai, we face the challenge of a high-volume retail business. As such, we need precision in labor allocation. What I like best about Monitask is the automated proof of work and the live dashboard. As an Operations Manager, it is vital to have a pulse on the administrative and logistics workforce who are supporting the back-end of our brick-and-mortar business. The live dashboard allows me to view the bandwidth of different departments at a glance without needing to ask the teams to send me a report. It adds a level of transparency to the corporate and back-end workflows that were previously absent. **What do you dislike about Monitask?** In a grocery and retail environment, a lot of our processes are away from the keyboard, such as inventory audits or visual inspections. I would like to see some enhancements to the mobile tracking and geofencing. Currently, if a support lead is on-the-go visiting our various California-based stores, it would be a little harder to track this time on the desktop client. Also, I would like to see some enhancements to the reporting filter for large teams. I think it would be beneficial to be able to create even more custom retail-specific tags for various store support teams. **What problems is Monitask solving and how is that benefiting you?** Monitask solves the problem of the accountability gap for our remote and hybrid support staff. Before using Monitask, it was difficult for us to accurately verify hours for our non-store-front employees. Monitask has benefited me because it helps me provide data that ensures the accuracy of our payroll and our compliance with labor laws. Monitask has also helped us identify the problem of process lag in our central kitchen and logistics planning. By tracking how our support staff was spending their time on paperwork and planning, we were able to improve our digital processes. Monitask has ultimately helped us maximize our labor ROI while maintaining our high standards for operations, which are the hallmark of our business at Marukai. ### 5. Monitask’s Timeline and Live Dashboard Keep Our UI Projects on Track. **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria R. | Project Manager | Delivering Creative Digital Solutions, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2026 **What do you like best about Monitask?** At Chromatic, we are passionate about visual consistency and workflow optimization. The best part of Monitask for me is the Timeline and Screenshot tool, which allows for a visual audit trail of our project work. As a project manager, it is very useful to have the ability to view the development of UI elements and retail landing pages without having to break the flow state of the developers to get an update on their status. The Live Dashboard gives me a real-time pulse on our resource utilization, and I can see exactly what workstreams are being focused on and where we may need to adjust to hit a sprint deadline. **What do you dislike about Monitask?** One thing that I would like to see is more integration with Figma and GitHub. Since our projects exist at the nexus of design and code, it would be a total game-changer if Monitask time logs could automatically sync with specific GitHub pull requests or Figma files. This would allow us to much more accurately analyze our estimated versus actual time logs. Finally, the front end of the reporting suite looks a bit old-fashioned compared to the developer tools that we use on a daily basis. **What problems is Monitask solving and how is that benefiting you?** Monitask solves the accountability gap in a distributed, high-autonomy organization. While we are big fans of remote work and flexibility, as a PM, I still have to make sure our project velocity is high. Monitask helps me by providing objective, non-intrusive data on productivity. It's helped us identify process friction issues, such as realizing that our retail clients' QA work was taking longer because of a lack of documentation. By leveraging the data from Monitask, I can make an argument for process improvements or adding more headcount, rather than just time-tracking. ### 6. Clear Visibility Into Production Cycles with Monitask’s Timeline Feature **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan R. | Production Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2026 **What do you like best about Monitask?** At Olipop, we operate at a very high velocity and with a strong emphasis on trust and transparency as our cultural foundation. What I like best about Monitask is that it enables this high-trust approach by giving me a clear view into our production cycles without requiring constant, interrupt-driven check-ins. The proof-of-work through the timeline feature gives me visibility into the development of our creative work from concept to final social asset live. This helps ensure that our remote creative team is in lockstep across time zones, which is critical for a brand that exists and thrives on digital shelf presence and engagement. **What do you dislike about Monitask?** I would like to see more integration with creative software such as Adobe Premiere Pro or Frame.io. As a Production Manager, my team and I spend hours on deep work with large video files. Occasionally, Monitask’s idle time detection occurs during large render jobs or when we are evaluating physical product packaging samples in person, away from our desks. The ability to tag these specific production tasks would ensure that they are not recorded as idle time in our reports. Furthermore, a more mobile-friendly manager interface would be a significant advantage when I am traveling for on-site shoots or IRL brand activations. **What problems is Monitask solving and how is that benefiting you?** Monitask solves the problem of bandwidth visibility that comes with being a 100% remote company. Before Monitask, it was difficult to say whether a bottleneck in our content pipeline was a resource problem or a process problem. Monitask is helping me by giving me objective, real-time information about how our team is spending their time. I can see exactly which campaigns are doing the most heavy lifting and plan our production schedules around that. It has replaced best guesses with actual data, allowing us to scale our content production while still maintaining the lean, collaborative ethos that Olipop is famous for. ### 7. Real-Time, Data-Driven Sales Insights That Boost Ownership. **Rating:** 4.0/5.0 stars **Reviewed by:** Jason J. | Sales Director, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Monitask?** At Plaid, our values include a customer-first and high-ownership approach. What I like best about Monitask is its ability to enable this sense of ownership through its objective, data-driven insights into our sales processes. As a Sales Director, it is my job to make sure our Account Executives are spending time on high-leverage activities such as complex deal coaching and strategic retail account planning, and not simply treading water on administrative tasks. The Live Dashboard gives me the ability to identify bottlenecks in our sales performance around the world in real-time, so we can meet our expansion goals without introducing unnecessary complexity. **What do you dislike about Monitask?** Although it’s a great product for overall productivity, I would have liked to see more native integrations with fintech CRM workflows. In our space, a salesperson may spend hours engaging in a deep dive tech review or security audit with a retail partner. Monitask may sometimes mark this as low activity if there isn’t constant keyboard activity. I would have liked to see an "Impact Mode" where we can mark areas of deep work or strategic consultation so that it doesn’t affect the overall productivity score. Also, a more API-first approach to custom reporting would have been more in line with Plaid’s own developer-centric DNA. **What problems is Monitask solving and how is that benefiting you?** Monitask is solving the scalability of trust problem in a distributed and high-growth company. We are growing very rapidly in the retail and SMB business, and I simply can't be in every meeting and every region. Monitask helps me because it gives me the system as the solution. It has replaced the need for status updates with an audit trail. This has helped us immensely in forecasting, because I can actually see the time-on-task for our top opportunities, and I have a much clearer understanding of our pipeline and the cost-to-close for our big retail infrastructure deals. ### 8. Lean, Frictionless Scaling for Sales Management with Live Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Jon U. | Sales Director | Helping Teams Scale with PlanetScale, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Monitask?** At PlanetScale, we work with scale on a daily basis. What I like best about Monitask is that it scales our management abilities without introducing friction. As a Sales Director, I appreciate the Live Dashboard and the activity split. This enables me to monitor, in real-time, the amount of work being invested in our most challenging retail clients. The automated proof-of-work is an excellent trust-builder; it removes the necessity for micro-management status check-ins, so I can concentrate on teaching and closing deals instead of soliciting status updates. It’s lean, quick, and gets out of the way of the salespeople. **What do you dislike about Monitask?** I would like to see more CRM integration, particularly for technical sales processes. While it does track time perfectly, being able to track that time directly to certain stages of a deal in Salesforce or HubSpot would be a huge win for our cost to close calculation for large retail clients. Additionally, the notification system could be more customizable; I would like to see more granular control over which activity alerts hit my dashboard so that I can see only the high-level trends that matter for my weekly forecasts. **What problems is Monitask solving and how is that benefiting you?** Monitask solves the problem of the visibility gap in a distributed sales environment. When you have reps in different time zones working on high-stakes retail infrastructure sales, you want to know that the right accounts are getting the right level of attention. Monitask helps me by giving me objective data on productivity. It’s helped us figure out where our Sales Development Reps (SDRs) are potentially getting stuck in administrative work rather than active prospecting. By shifting those resources based on Monitask’s insights, we’ve been able to send more outbound without adding headcount. ### 9. Transparency-First Monitoring with Powerful Screenshot Proof of Work. **Rating:** 4.5/5.0 stars **Reviewed by:** Wendy O. | Director of Marketing, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Monitask?** As the Director of Marketing for HATCH Collective, I lead a team of creative strategists, content creatives, and digital marketers who are redefining the maternity space. My favorite part of Monitask is the focus on transparency rather than surveillance. We are a brand that is deeply rooted in community and authenticity, and Monitask helps facilitate this value by giving me an in-depth look into my team without feeling overly intrusive. Additionally, the screenshot verification is an excellent proof of work tool, allowing me to view the visual evolution of campaigns, starting with a mood board and ending with our social content, in real-time, to ensure consistency in brand across all our legacy store brands such as Motherhood Maternity and A Pea in the Pod. **What do you dislike about Monitask?** Perhaps the level of detail in the creative deep work reports could be improved. A marketing team member might spend two hours away from their keyboard brainstorming a new content series for our BABE platform or arranging a call with medical experts. Monitask might occasionally tag this as minimal productivity and idle hours. A feature that accommodates different labels for these creative sprints would be fantastic, as it would eliminate any penalty for these periods in the productivity reports. Lastly, it would be great to see a more visual, modern dashboard that matches the style and sophistication of the HATCH brand. **What problems is Monitask solving and how is that benefiting you?** Monitask is the solution to the ‘fragmentation of operations' we have faced due to managing multiple brands under one wing. For the past year or so since we acquired multiple legacy retailers, we have had to find a way to standardize our own productivity statistics. Monitask is significant to me because it offers measurable figures of resources. For instance, I can finally determine exactly how many hours of time are dedicated to each of our sub-brands. This is huge for us since it replaced the ‘guesswork’ of how we were manually tracking our hours and campaign forecasting. Now my team gets to focus on the mission of celebrating women through motherhood. ### 10. Practical oversight for a growing remote team **Rating:** 5.0/5.0 stars **Reviewed by:** Ariah S. | Ecommerce Manager, Apparel & Fashion, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Monitask?** OUTLINE: I work as an eCommerce Manager at a BPO company having 120 employees. We have been utilizing Monitask on a cloud setup for nearly 2 years. A large part of our workforce shifted to remote roles and we needed a structured way to track time and productivity without building a reporting manual. It didn’t take long for Monitask to fit in. Main purpose.: Our dependency relies on monitoring work hours, checking application usage and assessing organisational productivity trends across client support teams. Supervisors review activity summaries to ensure time spent matches assigned accounts. If performance data is retrieved automatically every week, it saves managers a lot of time. Monitask is constantly watching our attendance and activity levels. This helps impove accountability and minimizes payroll discrepancies. Currently, we have a lot less conflicts regarding our logged hours; and we report on our clients a lot more accurately. It's quite usual for TSMs to use the dashboards daily, and this would be an everyday thing. By using the integration with Jira, we can measure our time spent vs ticket volumes. Slack keeps our communications in line when questions come up about gaps in activity. QuickBooks Online allows us to reconcile billable hours. The cost estimate and number of employees involved proves our business plan is within budget range. Support hasn’t fluctuated. The responses to our configuration questions during rollout were clear and timely. **What do you dislike about Monitask?** Software for Controlling Activity always raises privacy concerns. It was necessary for us to define what is tracked and what is not. It can create tension without transparency. Tools like ActivTrak offer deeper analytics, along with stronger reporting customization. The same cannot be said here. We also checked out Time Doctor which has additional workflow features that Monitask doesn’t have. To establish the upfront policies and permissions, there will be coordination between HR and IT. The task at hand is quite easy. It does require some structure though. This monitoring is likely not for teams that are super creative and flexible, but not highly active or measurable. **What problems is Monitask solving and how is that benefiting you?** We checked both Time Doctor and ActivTrak before making the final decision. Costlier than others but had better analytics. Time Doctor was good but didn’t fit our needs 100%. Monitask was the first tool I used to manage my remote team. We chose Monitask because it had everything we needed and was easy to deploy. This is true and has tested. This is remarkably similar to our BPO model where it’s a question of productivity and billable accuracy. It all came down to how we communicated the post-launch to internal stakeholders. Once the expectation was made clear, it became a workflow issue rather than a problem. Final Thoughts: Monitask is our preferred solution for managing workforce. Although not perfect and requiring careful utilization, it does provide us visibility in managing a distributed support team ### 11. Lightweight, Transparent Remote Tracking with Helpful Screenshot Features **Rating:** 4.5/5.0 stars **Reviewed by:** Clint O. | Operation Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Monitask?** At present, I work as a Maintenance Supervisor at Watershed, and our main task is to ensure the smooth operation of the company’s physical and digital landscapes to carry out our sustainability missions. I find the most appealing thing about the Monitask program to be the transparent features for our remote facilities coordinators. The fact that the program incorporates screenshot features is a great thing for me because it ensures the accuracy of the execution of work without my constant intervention. This is a very lightweight program. **What do you dislike about Monitask?** The biggest challenge for our particular role would be the absence of an effective app for offline activities. As part of the maintenance crew, we need to be in the field or away from our desk to check on the equipment of the retail store. Monitask being more of a desk app makes it hard to keep track of actual time spent on physical repairs, unless we log it later. Another feature that would make Monitask more effective would be the ability for the app to notify the team when someone starts their shift. Currently, I have to press the dashboard to see who is online for the morning maintenance sweep. **What problems is Monitask solving and how is that benefiting you?** Monitask solves the accountability gap for our distributed operations team. Without it, we can't really tell if the bottleneck causina lay in the facilities project is technical or resource-based. Now I can see with hard data how much time certain administrative tasks-vendor invoicing or safety compliance reporting, really take. That helped us optimize our regional maintenance schedules and ensured our retail partners are getting the support they need on time. It has basically gotten rid of manual timesheets by giving me visual proof; that saves me hours of administrative work each week. ### 12. Real Time Team Transparency with Lightweight Continuous Monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Christian H. | Regional Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Monitask?** As a Regional Manager for Vanta, my world revolves around the concept of continuous monitoring not just for our customers' compliance, but for our internal operational efficiency as well. What I like best about Monitask is its ability to live up to this philosophy. It gives me a real-time, transparent view into what's going on with my distributed team. The screenshot verification feature is also amazing; I can see the progress of our regional retail outreach and account management without micromanaging. It's incredibly lightweight, which is essential for us because we're already running a crazy stack of security and GRC Governance, Risk, and Compliance tools. **What do you dislike about Monitask?** The depth of reporting for regional oversight could be better. I can view productivity on an individual basis, but I would love more aggregate views that allow me to compare different sub-teams or territory cohorts directly within the app's UI. Currently, I have to export much of the data to build the regional performance summaries that I then report out to our executive sponsors. I would also say that the UI could be more modern and "agentic" for our tastes at Vanta. A more streamlined web-based experience would be a huge plus for our high-level managers. **What problems is Monitask solving and how is that benefiting you?** The problems being solved by Monitask include the accountability at scale issue. As a growing company, we have a tendency to move very quickly. "Bias for action" is actually one of our core principles as a company. Monitask is helping me because it allows me to get the data I need to prove that action is actually being taken. It has eliminated guesswork from our ability to manage our remote workforce. If we need to identify issues in our sales or support pipeline, we can do so instantly based on trends. It's also been a huge win from a billing perspective because, if we need to utilize contractors for specific projects in a region, we have a clear audit trail of exactly what those contractors have been working on, which aligns perfectly with our company mission of proving trust. ### 13. Helpful for keeping sales activity organized and visible. **Rating:** 4.0/5.0 stars **Reviewed by:** Pattie K. | I Lead a Sales Team at Stripe | Empowering Businesses Through Payments, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2026 **What do you like best about Monitask?** Monitask also assists me in understanding how time is used on a broader level by my sales team, but without having to keep them in touch continuously, which has made it a lot easier to understand their activities over time. I likthe adings provided by Monitask, especially when I want to coach my reps each day. **What do you dislike about Monitask?** While the dashboard appears to be a bit cramped when jumping between users and projects, it did take the team a bit of an adjustment period to get used to the desktop application, given the facthat ey are working with many different tools already. **What problems is Monitask solving and how is that benefiting you?** Previously, we would manually update and estimate how long it would take, but now we have more accurate data to help us better spread our workload and set expectations more accurately. Monitask has also eliminatethe need for llow-up messages on how long it would take; check-ins are more streamlined as well. ### 14. Moves Product Debates From Opinion To Data-Driven Fact **Rating:** 5.0/5.0 stars **Reviewed by:** Andy P. | Product Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2026 **What do you like best about Monitask?** When you work in product management for a data-intensive company, it’s all about prioritization. Striking this balance between "keeping the lights on" and new feature development was my greatest challenge. Monitask provided me with the numbers to be able to do that. I use it to see how my team’s time is spent across core responsibilities. For instance, I create projects for “Platform Reliability,” “Client-Specific Data Requests,” and “Q3 Product Roadmap.” When we saw the 40% of our time on sprint being eaten away by ad-hoc data investigations it was epiphany -- no longer a gut feel but a measure. This enabled me to lobby for a dedicated data support position. The clean, project-based reports are what I use in QBRs to show exactly how engineering investment is aligned with strategic goals. **What do you dislike about Monitask?** Adding any form of tracking to a high-autonomy engineering team needs thoughtful change management. The first reaction was that it indicated a lack of faith in their expertise. We solved this problem by treating the data as completely transparent to the squad and only ever using it to improve systemic processes, never for individual performance assessment. On a technological level, the tool does have issues with context. If a developer is pair-programming, reading API documentation or drawing a system architecture in whiteboarded scribble inside a whiteboard app, that valuable time isn’t all necessarily recorded accurately as “productive.” We have to use the manual notes feature a lot, learn to flag such periods. **What problems is Monitask solving and how is that benefiting you?** It addresses the painful issue of vague resource planning within a product team. In the past, argument over tech debt, bug fixes and new features were won by whoever shouted the loudest. Now, we have a factual basis. There is an added benefit of the two above, which is improved strategic alignment and team advocacy. Because I can illustrate to management why a whole full sprint of refactoring is essential… Because I can point on accumulating “drag” it results in for each new feature after. For the team, it confirms their experience — when they say something takes longer than expected, we have the numbers to make those adjustments. It makes subjective fatigue into an objective business case. ### 15. For the Little Guy, This Resolved the ‘What Does Marketing Really Do?’ Debate **Rating:** 5.0/5.0 stars **Reviewed by:** Emma M. | Marketing Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2026 **What do you like best about Monitask?** As one of the marketing department at a sports tech start-up that was growing rapidly, I was constantly asked what value freelancers were bringing to table and why my time and our tiny budget should go towards them. It's been an ugly ride. I implemented Monitask nine months ago because I was personally desperate to vindicate my team's output. But what’s actually been most useful isn’t the stealth mode or screenshots it's the dead-simple ability to track project time. For example, I create projects for things such as “Q1 Brand Awareness Campaign” or “Website Redesign.” My freelance writer logs into the “Blog Content” task, and I check into “Social Media Graphics.” At the end of the week, I get to hand our CEO a report: "Here's 40 hours of marketing effort and assets." It has transformed subjective feeling-based weekly updates into objective show-and-tell. I open up the dashboard every morning with my coffee to plan out my day and see how we’re doing with freelancers without having sent one, “how’s it going?” Slack message. **What do you dislike about Monitask?** Honestly, this conversation was something I had never anticipated to do and it is really awkward to ask the only freelance video-editor I could afford to install time-tracker on my project. I was left with no alternative but to submit his work in order to render it as the sole guarantee for me to boost his rate for the next project. He was open to it, but it felt like a business deal. When speaking about tech-y things, I go a little nuts about app classification. If you are stuck deep in thought staring at the canvas Monitask will sometimes see idle time. Currently, we are creating our designs in Figma. I have taken to using the “manual activity” note with things like “Wireframing.” But I wish it were smarter about our design tool. **What problems is Monitask solving and how is that benefiting you?** It solved two massive problems for a company like ours, with little resources: justifying marketing spend and getting visibility on remote work. Before, I used to have to fight for the value of my own department all the time.’ Now, I have data. At a time when we were discussing whether to hire an SEO expert part-time vs a designer, Monitask reporting proved that 60% of my bandwidth was going into the content creation tasks, and therefore we needed to go with SEO. It builds trust in my freelance relationships. They are logging time, I’m approving it instantly and they’re getting paid sooner. No more invoicing guesswork. It has made my remote work feel more legitimate and given me enough ammo to argue for what my team needs in a way people can’t ignore. What do you use Monitask for? ### 16. Receipts to Real Data: How We Audit Our Retail Marketing Spend **Rating:** 5.0/5.0 stars **Reviewed by:** Catie G. | Shopper Marketing Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** January 01, 2026 **What do you like best about Monitask?** In shopper marketing, a big part of my budget is spent on third-party creatives and field agents who do our in-store displays and demos. I’ve got a job to do in proving that spend drives lift.” Prior to Monitask, I received invoices and prayed that the hours were accumulated. Now, I get data. I use it exclusively for following the freelancers who design our point-of-sale materials and the agencies that report on store conditions. The project-tracking capability brings me the ability to make a project titled “Whole Foods Summer 2024 Launch” and have every hour logged against it, whether I was doing graphic design, vendor management or reporting. The auto screenshots – (we use a “blurred” setting) are like my sanity check that work is actually taking place on our assets, not just being billed. It has taken a form of subjective vendor opinion and turned it into an objective performance review. **What do you dislike about Monitask?** Onboarding external partners is clunky. You can’t convince a freelancer to install invasive, ubiquitous monitoring equipment without significant fine print and a lot of very uncomfortable explanation. We position it as a tool that benefits them — to automate their time tracking for our invoices, and to get paid quickly and fully for all the work they do. It works but it’s an extra step. Also, the reporting, while excellent, wasn’t designed for marketing. I frequently have to download CSVs, and then splice the data with my own sales lift numbers in Sheets to show real ROI. I wish there were a more streamlined way to relate tracked time to campaign results. **What problems is Monitask solving and how is that benefiting you?** As well, it solves a perennial marketing problem which is how do you discern your black box external spend? For every dollar I spend in a retail chain program, for the first time I will know how many hours of partner thadollar t bought. You can see there 2 BIG (I reaaaaaaaaaaally mean big) the reasons I enjoy for it: Budget Defense and Negotiation. I could sketch ideas and show how we had already spent 25% more on design than we were expecting (3 months ago), so I was then able to lobby my director for an increased project budget. Agency Accountability. Who cares, I can see how yothat u may start to get suspicous if you're store is getting billed 10 hours under "store audits" but virtually no entries show up for work done. Which has led to more open discussions, yes, but also better collaborations because you’ve got the numbers right there. ### 17. At Last, I Can Now See What My Field Team Doing When They Are Not At Store **Rating:** 5.0/5.0 stars **Reviewed by:** Ayrre R. | Sales Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** January 01, 2026 **What do you like best about Monitask?** Listen, my team is on the ground 90% of the time. There was nothing I could do about this, other than observe and speculate about what happened between their a.m. check-in and after-hours email, prior to Monitask. Did they really spend three hours at the store, or was there two hours of driving and an hour-long “planning” coffee break? I have the mobile app on my phone to look at the dashboard. GPS location combined with the activity log is the killer feature for me. What I can see is the rep was at a Target store from 10AM to 12 PM and their device reflected active work in your sales app during that time. It validates their effort. Mostly, they use the basic “time tracking” feature — when they enter a store, they clock in to a task called “store visit,” then clock out on their way out. It makes people lie a little less, if Iʼm honest about it, exaggerated time reporting is down by around 30 per cent. **What do you dislike about Monitask?** This was by far and away the biggest issue – and still is. The battery drain on their phones. The app that runs GPS and tracking in the background sucks it dry by midafternoon if they’re not careful. I’ve had reps who are perfectly understandably frustrated by that. And, god knows, among the big box stores with terrible cell service, sometimes their data are lagging or don’t sync until they’re back in the car. I’ve had to make a rule that they need a note added manually if the visit looks too short because, otherwise, it makes them look like they ditched early when the store manager wasn’t available! It’s not a fire-and-forget tool; you need a little bit of common sense and follow-up. **What problems is Monitask solving and how is that benefiting you?** It’s solving the issue of accountability and truthfulness in field sales. You are managing people you literally never see in my world. The benefit is twofold. First, it helps us pay correctly for the real work done in our store (that has limited our labor budget). It also helps me coach, to an even greater extent. So if I see a rep that has long “active” periods and low merchandising results, I can dig in. Perhaps they’re mired in backstock and would like assistance or maybe it’s their process that’s the problem. Before, all I had seen was the crappy end product. “Now I can see some of the workflow that leads to it, which allows me to help them instead of just blaming them. ### 18. Assists in keeping our projects in sight. **Rating:** 5.0/5.0 stars **Reviewed by:** Heather E. | Digital Strategist , Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Monitask?** It lets me see the progress of multiple projects simultaneously without micromanaging.I jump back and forth between campaign strategy meetings with views on analytics and what the group is checking on all day (yes, literally). It lets me know where our time has been invested: SEO efforts, content development, or running campaigns without distracting the group. Summaries of activities are so helpful. They’re the first thing I read with my coffee every morning and give me our status. **What do you dislike about Monitask?** I find task switching on mobile to be still clunky. I just think it’s easier to forget to switch my tracker when I am moving from a call with a client to optimizing a campaign, or whatever else. That just ends up being a waste of time down the line. I’d also like to see more flexible reporting options, to be specific to digital campaign phases: strategy versus execution time, by channel. That’d make client reporting even quicker! **What problems is Monitask solving and how is that benefiting you?** Two big ones: client confidence and internal understanding. Before Monitask, we could easily find ourselves losing sight of time or struggling to tell the client where all their dollars were going. Well, when you have clean logs, you won’t have any questions about billing, period. Also, what we found was that some of the internal tasks that we were undertaking were taking us a lot longer than we’d initially thought, such as performance reporting. Getting that overhead problem out of the way cuts our workload by 12-15 hours a week, which means that campaign testing and optimization is a much higher part of our business. ### 19. It allows us to stay focused and our clients to feel confident. **Rating:** 5.0/5.0 stars **Reviewed by:** Amy H. | Customer Success Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Monitask?** I want to ensure that our clients feel supported and my internal team stays productive without me micromanaging them. Monitask actually helps with both. I especially appreciate the level of blurriness from which the screenshots emerge it's opaque enough to protect privacy, but still offers a sense of what everyone is working on. The daily reports are clean and simple, something I can look at in the morning before my own check-ins. And because it quietly runs in the background, the team doesn’t feel as if they’re being policed, just reminded a bit more about where their time is going. **What do you dislike about Monitask?** I also hope that task-switching in the mobile app is quicker. Occasionally, when I’m bouncing between client calls, support tickets, and internal meetings, I forget to toggle tasks immediately and rehashing it is a pain. And, I’d be incredibly excited to see additional out-of-the-box report views designed specifically around the metrics that are relevant for customer success, such as time spent per client, ticket resolution phases, or onboarding hours. That would make QBR prep even smoother. **What problems is Monitask solving and how is that benefiting you?** We’d be prone to under-reporting hours of work and lose track of how long a client’s requests actually took. We now have the work proof and clear time logs, which helpus invoice more accurately, while setting fair expectations for clients too. We’ve also identified bottlenecks in the workflow of our response process internally, some routine follow-ups taking twice as long to complete. Post-implementation, we're saving approximately 10-15 hours per week, which means we can use that time to proactively check in with our clients. ### 20. From Gut Feeling to Data: How We Use It to Protect Developer Flow, Not Police It **Rating:** 5.0/5.0 stars **Reviewed by:** Tom B. | Founder and CTO, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Monitask?** My biggest struggle as a founder and CTO was trying to figure out how my engineering team spent their time in reality compared to what we had planned for them in Jira. I pull up Monitask at my desk to take an aggregate view of engineering bandwidth. I’m not trying to read people’s code over their shoulders. But it’s the pattern recognition that I appreciate. I can glance at the dashboard, see when the whole (backend) team is fractured with “active” time (a suggestion there’s been too many interruptions, or meetings), compared to long blocks of deep focus time and know if I should intervene in some way. This data has been especially crucial in setting, and enforcing our “no-meeting Wednesday” rule. The project tracking is also key; we tag time to broad initiatives like “Platform Scalability”, which allows us to answer (in retrospect) how many engineering hours did it take to deliver a major tech investment. **What do you dislike about Monitask?** Let’s be honest: you cannot mandate this to an engineering culture. The initial pushback was significant. Developers considered it reductive, and said it did not reflect the value of research, design thinking or debugging. We had to adapt our use. We placed senior engineers specially on the spotless list and developed a firm rule that CA should never be used for single individual performance criticism. Wrong, we use that to debug process at the team level. Technically, it is often Online mis-categorising developer essentials. You would perhaps have to manually re-categorize time spend in terminal or Docker, or a custom IDE. It’s a blunt yardstick for nuanced creative work. **What problems is Monitask solving and how is that benefiting you?** It solves the “engineering black box” problem that a lot of non-technical founders and stakeholders experience. Prior to Monitask, I could only report on outputs (features shipped). Well, I can now express the input (concentrated engineering hours). This has two big benefits: Inside the firm, it creates a culture of respect for deep work. I can actually see that some of the quick fixes are taking far too long, prompting us to send in resources for technical debt. Outward-facing, investor updates are another area where I can show how much of our engineering capacity is being allocated to new features vs. maintenance work, tech debt etc., which lends massive credibility. ### 21. Brought Sanity to QA Effort Tracking in a Strange Land **Rating:** 5.0/5.0 stars **Reviewed by:** Dimitris T. | Software QA Engineer | 🤖 Test Automation Expert | 🛠️ QA Specialist | 🎯 Testing Strategist, Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Monitask?** My case is also a little different (it's an ancient style glass making company that modernizes it to digital factory, I'm Software QA engineer. I watch the work of Monitask with my team from our IT office in Thessaloniki, where we made our ERP and production tracking systems. Though perhaps its most valuable feature was its neutral, datadriven proof of work. And when I’m in the midst of a testing sprint – whether manually checking UIs or writing Selenium scripts – it’s nice that project-based time tracking (like “ERP v2. 3 Regression Testing"), used to record who did what. This has been critical as we figure out a way to argue with schedule leads about deadlines when they are used to thinking in terms of physical production months rather than hours. Well its also saved my ass quite a few times when I had to show the external dev team some super complex bug repro path and didn't want them spending the next 4 hrs typing in that address in, clearing their cache, etc. which did used to be a real burden before we test on local: "Oh your machines cached our old js? let me clear oh wait, what is happening?" It has been a life saver! (the screenshot one - seems like privacy blurred or something if you intentionally try with sensitive content) **What do you dislike about Monitask?** The initial adoption faced skepticism. The concept of "monitoring" knowledge work was anathema within a production culture, and met initially with some skepticism. I was required to become a champion for the tool, and act as the intermediary between IT and factory leadership, in order that QA's otherwise nebulous work could be turned into solid "project hours" they were comfortable billing. The tool is in fact formally rigid. It completely fails to realize, e.g., watching logs or testplans for hours (with no frequent mouseclick events) as not being "idle". Had to blow out the use of the Manual activity note feature, extra admin overhead but small and uniform.. **What problems is Monitask solving and how is that benefiting you?** It addresses 2 main problems: 1) The invisibility of QA effort in a non-tech company and 2) The unclearness means remote/hybrid way of working. In the past, my estimates for project times were consistently challenged. I can now end all the speculation about how 40 hours were used in test case design and execution and bug reporting. The indirect benefits are validation and resource-accountability. The reports allowed me to argue the need for (and get) one more junior QA using them just by making it clear in numbers. It’s also just good for my own workflow by making me aware of the “context-switching” drains say, frequent little interruptions for requests that I’ve begun blocking off as dedicated testing periods in my calendar. ### 22. The common sense answer to marketing accountability across time zones **Rating:** 5.0/5.0 stars **Reviewed by:** Ellie H. | Retail Store Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Monitask?** When I moved from Hearst to Reddit, managing a globally distributed team became my new normal. Monitask was our infrastructure for visibility, not spying. I use it on a daily basis from my home office in New York, where I'm ever connected with teams in EMEA and APAC. What it’s best at: It turns fuzzy, subjective work into hard data. And during a big brand campaign, I know agency hours break down between strategy, creative and placement. The project-based time tracking works really well for this. I also depend a lot on the weekly automated summary reports; they give me an elevated-view of pulse on what my team is up to without having them all drop work and do status, which pulls away from progress with real work. For a platform that was founded on authenticity like Reddit was, providing an internally-consistent proof of work is right up there. **What do you dislike about Monitask?** The only thing standing in the way was culture, not technology. Any instrument that accomplishes that at a tech company with inculcated autonomy will demand some nimble footwork. We positioned it as a tool to defend time by focusing and headcount of teams in budget review cycles. But I’d have to get used to that. Integrations On the technical side, it does integrate with more run-of -the mill PM tools but I want to be able to connect with our martech stack better natively (ie in a Workfront/Asana kind of way) so that time is automatically assigned to campaigns. The admin side of things does the job and is not bad, but it's certainly not very high-intuitive for a casual user who only wants to see their own time logs. **What problems is Monitask solving and how is that benefiting you?** It solves the "black box" problem of remote and external team management. In marketing, budgets are scrutinized, and Monitask gives me the defensible data to show exactly what we're paying for, both internally and with agencies. The direct benefit is accountability and trust. I can have confident conversations with finance, prove agency ROI to secure renewed contracts, and internally identify where my team is spending too much time on low-impact tasks. It’s shifted our operations from anecdotal to analytical, allowing me to advocate for my team's workload with evidence and redistribute resources before burnout happens. ### 23. Cuts the Hype Tangible Proof for a Remote AdTech Shop **Rating:** 5.0/5.0 stars **Reviewed by:** Gavin D. | B2B Marketer / Product Evangelist / AdTech Influencer / Content Jockey / Speaker / Shredder / David Bowie Imitator, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Monitask?** In adtech we all talk about data, transparency and trust but we couldn’t look at ourselves in the mirror. Monitask changed that. I personally use it to oversee a global team of marketers and evangelists. What I love about it is that it gives me ammo, not anxiety. When I’m spinning up a deck for a skeptical enterprise CMO, I can show now man hours applied to their campaign strategy instead of fluffy deliverables. The hidden layer and strong-activity detection are for us non-negotiable in fraud detection as we want to be sure about our data. The automated weekly productivity digest it emails me is a work of art I can identify bottlenecks (hello revision tools ad infinitum) and cheer for high-quality deep work without micromanaging. **What do you dislike about Monitask?** Now can we face it, no one wants to see us? And insinuating this took the dexterity of a Bowie lyric. We called it a "work validation tool" & an excuse to protect scope creep from our teams, and show how they spent their time. Still, there was grumbling. The interface is crude, though it’s not winning any design awards there’s a bit of a utilitarian vibe next to the shiny analytics platforms we’re used to pitching. Also, it sometimes misinterprets activity. It may flag my content guy for doing competitive research on Twitter/X, building a deck in Canva at any given time as unproductive when they start something. You're always fine-tuning the “productive vs counterproductive” list of sites **What problems is Monitask solving and how is that benefiting you?** It sought to solve two core problems: shadow productivity in a remote-first world, the lack of client verifiable data. We are living in a high-trust but high-stakes compliance universe. The benefit is twofold. It’s also internally, so it took team conversations from “how busy are you? to “how do we make your workflow more efficient?” Externally, it is a tool for our sales process. “We can tell prospects confidently: ‘We actually use monitoring tech internally too — all of it, really, to make sure none of our teams have anything less than the highest level of efficiency and safety,’” which is a strong narrative in fraud-focused conversations. It turns a cost center into an asset on credit ### 24. Must Have For Attaching Value To Advocacy & Influencer Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Tobi D. | Global Head of Advocacy Marketing (Agencies), Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Monitask?** I have to say I was a little skeptical. What I do is create genuine advocacy so the idea of “monitoring” creators didn’t feel right to that trust. But in practice Monitask was our only truth. We use it mainly to keep track of jobs that are ported into their dedicated advocacy platforms (cough Captivate) and outposts for our remote agency partners, as well as influencer teams. I was sold on the automatic time tracking attached to client advocacy projects. I can finally say no longer guess how many hours it took to build and support a community with a client. I visit the dashboard on a daily basis from our London office in order to keep a finger on the pulse of global teams. Optional blurring in screenshots makes for the perfect proof of work in sensitive campaigns! It has also changed the tenor of difficult budget conversations with clients, shifting the dialogue from value to tangible effort. **What do you dislike about Monitask?** The first implementation with our external creator network was a barrier. You can’t just install this thing on an influencer’s personal laptop without contracts and clear communication. We had to be very, very transparent about it being a mechanism to make sure that they get paid properly for everything they do and then protecting them from scope creep. It was a slow and delicate relationship management process. And the software sometimes can’t handle more obscure advocacy and social listening tools, flagging them as nonperforming. I need to tweak my settings around every quarter (or page comparison) - it's a little work. **What problems is Monitask solving and how is that benefiting you?** It fixed the giant “black box” issue in advocacy marketing. Clients would scrutinize invoices, asking if they really were getting billed real hours or just blurry “relationship management.” What it did for us is that is took away the defensiveness. The direct impact is strengthened client confidence and repeat business. We’ve leveraged the reports to establish reasons for increasing retainers by illustrating a deeper degree of investment. Internally, it helps me identify which of our advocacy managers or partner agencies are effectively generating engagement while others may be stuck in inefficient processes to deliver targeted coaching. It takes our partnerships from gut-based decision-making to objective, data-baked collaboration. ### 25. Finally Real Data To Charge Clients And Manage Remote Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Jose R. | National Accounts Manager | Strategic Partnerships & Business Growth, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Monitask?** What I actually loved about it was that it gave us proof of work by machine. Operating a marketing agency out of our office in Austin, the number one thing we always found challenging was rationalizing hours spent to clients on retainer models. My team is completely remote, spread across four states, so I'd been going on trust and the manual timesheets that we always suspected were incomplete. Now, I can bring up this perfectly clear timeline (complete with screenshots occasionally ours are in “blurry mode” for privacy) on my dashboard here to show a client precisely where the time went on their campaign. It has transformed tortuous, defensive conversations into simple information reviews if you’re asking a company about what it does to meet its hiring targets on race. Project timers also went down well with our team, and they’ll even use them to record time on a specific client project directly from their own desktop; it’s certainly significantly improved our invoicing. We rely on it daily, since it runs quietly in the background, and would wholesale change our internal chatting from "are you working? to “what can we do to make your workflow more efficient?” which is a way more productive conversation for an art team. **What do you dislike about Monitask?** The first rollout was rocky, I won’t lie. I felt the palpable angst coming from my team, even from my perch in management. We had a lot of meetings, and some, I’ll be honest, were uncomfortable to convey that this was really more about capturing all their hard work for billing and project scoping than about watching them every single second.It took about a solid month for people to get used and acclimated,” he said, “and realize it’s a tool as opposed to big brother watching. Also, in the field, software can fail to interpret creative activity. As an example, if a designer were spending an hour researching visual trends on Pinterest or a writer were using some niche grammar tool in their browser, you might flag that as “unproductive.” I have to keep fiddling with those app settings every few months when we switch to new creative and research tools, which is a small administrative burden (on me). **What problems is Monitask solving and how is that benefiting you?** It solved our two-headed monster of inaccurate time tracking for client projects, and zero insight on how our remote team’s days were constructed. We put it in place mostly to prevent revenue leaks as a result of work not being billed, and to get away from heavy micromanagement. The immediate gain for me, in operations, has been about a 15% increase in our profitability on fixed price based work now that we register all the time and can estimate more accurately going forward. For the team, however, there’s a more important benefit: I can now notice when someone is habitually working late because one given task or clients is just an inefficient draining pain in the ass. So instead of saying to myself that those are people who should be commended for their “dedication,” I can put figures around it and do something like shortening the process or redistributing work. It has moved us out of assumptions and best guesses to useful, data-informed interventions. ### 26. Monitask Makes Time Tracking Effortless and Respectful **Rating:** 5.0/5.0 stars **Reviewed by:** Fidelis O. | SEO Expert, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2025 **What do you like best about Monitask?** I won’t lie, time tracking tools kind of suck at first they feel invasive or clunky. But Monitask surprised me. It works while I’m knee-deep in keyword research or tweaking on-page tags to ensure the screens are just blurred enough out of respect but still visible as showing progress. The weekly reports are mine. I rely on them, and they save me tons of time when prepping client updates. And integrating it with Asana means I'm not tracking time twice I can just flow. **What do you dislike about Monitask?** The mobile app isn’t great. Additionally, when I'm transitioning from conducting a site audit to jumping on the phone with a client, it takes me longer than necessary to switch tasks. I’ve also longed to be able to compare reports by type of SEO activity such as time spent on technical fixes versus on content optimization so I can offer even clearer insights to my clients. **What problems is Monitask solving and how is that benefiting you?** Two big ones: Billing clarity and the actual knowledge of where our time goes. Prior to Monitask, we would guess estimate hours, forget to log them, and at times invoices would be challenged. Now, all of that is now documented and supported by screenshots, which cuts down on those awkward billing conversations. We also realized that some of the basic things we were doing were taking far longer than necessary. We did, and given the results, we’ve now shaved a number of hours each month off of that which we redeploy to thinking about higher-level strategy. ### 27. Essential Time Tracking for Creative Teams with Insightful Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Ellie N. | Content Strategist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2025 **What do you like best about Monitask?** I'm a Content Strategist juggling competing clients and frantic deadlines. I use Monitask to monitor time spent with my team simply. The privacy-respecting screenshot feature is a nice compromise it still focuses on accountability, but doesn’t make the team feel too monitored. The daily and weekly summary reports are perfect; I love them! They’re a huge time-saver for me when I have to get these project updates out the door for our clients, and they remind me of where we are spending our creative energies. **What do you dislike about Monitask?** I find task switching on a mobile to be noticeably slower than I would like, and an annoyance when traveling throughout the day writing or coaching, or with clients. I also wish that the reporting could have had a few more baked-in templates for creative and marketing workflows stuff like time spent per content type, client, or stage of a campaign. It would also be better for mining insights as we plan internally and review with clients. **What problems is Monitask solving and how is that benefiting you?** Monitask has been great for agency work, making it so much easier to use (two big things which were always hanging over our heads before): 1) billing the client, and 2) knowing what everyone is working on! Previously, we had been using old pen and paper timesheets, which meant that quite often hours were forgotten or billing didn’t match. Time is now systematically collected in real time and confirmed, so invoice disputes are reduced while payment terms are shortened. We also uncovered inefficiencies some aspects of content tasks taking longer than anticipated, for example and improved our processes, giving the team an extra 15-20 hours each month. ### 28. It's not just a tracker, it's the back bone of my operations for payroll and service standard. **Rating:** 5.0/5.0 stars **Reviewed by:** Adel C. | Food And Beverage Operations Manager Hotels | Sales, Multitasking, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2025 **What do you like best about Monitask?** I mean, in hotels, the payroll is your biggest cost after the food. My problem was always: How do I know whether that cost is working for me? With Monitask, I know. The kitchen and banquet service teams I manage log tasks on the tablets we have stationed throughout – “Wedding Prep: Bella Vista Room,” “AM Kitchen Line Setup,” “Inventory Count: Beverage.” The geofence also means no more buddy punching the clock-in is automatic when they hit the hotel property. Best of all, however, are the timed screenshots. I don’t watch them live, but I could use them to find out what’s going on in a big event setup. It showed me one time that a setup crew was waiting 45 minutes for a shipment of linen which was the vendor’s fault, not my staff slacking. That kind of proof is gold. **What do you dislike about Monitask?** The reporting for tips and gratuity tracking is not there. And my servers, they are tip waged. I need to pull this Monitask hours and manually add it with Prilly's tip from our POS. If it was able to import that or have a way of allocating which tip pools get assigned based on the logged hours between zones (bar vs floor) then it would save me half a day every two weeks. **What problems is Monitask solving and how is that benefiting you?** Two huge problems. For one, payroll precision and overtime management. In the past, supervisors recorded hours on paper. Mistakes happened, arguments happened. Now, the data is just there. I’d encountered the banquet disintegration following every event, always dragging on 30 minutes too long. We tweaked the process, added someone else to shift end and saved hundreds in OT per month. Second, service on peak times. I was doing our New Year’s Eve Gala and saw on the live dashboard that one bar station was being logged as active, but in main floor service was idle. I got on the radio and told the supervisor to move two people from bar back-up to floor before the guests even realized there was a hiccup. It allows me to be more proactive, rather than reactive with complaints down the line. “What you get, for me and my peace of mind, is worth more than the subscription.” I can finally see what I’m spending my money on. ### 29. Effortless Accountability and Time Tracking with Monitask **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah R. | IT Project Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2025 **What do you like best about Monitask?** Monitask allows my team to hold themselves accountable and show me the proof of their work without a lack of trust feeling. The fuzzy screenshots are a nice fit they confirm that work is being done without invading the personal privacy of your employees. "My favorite part is the ease with which I am able to log time against specific project tasks and easily pull reports to understand where hours are being utilized." The easy daily and weekly summaries save me a bunch of manual effort, and keep everyone up to date with the most accurate live data. **What do you dislike about Monitask?** Sometimes, the mobile interface can get jumpy when toggling between tasks, which is a nuisance for those with staff frequently managing on the fly. And though the reporting is strong, I wish there were more dashboard customizing options so I can get tailored views faster for different projects or clients. **What problems is Monitask solving and how is that benefiting you?** We’ve solved two huge problems with Monitask  billing the client correctly and resource optimisation. Prior to Monitask, poorly tracked time sheet hours frequently resulted in charging disputes and late billing. Today, tracked time is validated automatically, which minimizes billing objections and enhances cash flow. The software also enabled us to pinpoint that some routine tasks had been taking longer than we thought. We’ve saved on average 15-20 hours per week by minimizing those tasks and redirected that time towards nextevel project work. ### 30. Unmatched Visibility and Time-Saving Features for Engineering Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Marty M. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2025 **What do you like best about Monitask?** The visibility it provides around what my engineering org is doing is priceless. I can see exactly how long the code reviews take, debugging, sprint planning, and I think that's really helpful in order to estimate a project or to know how many resources you need.. and I think that's really helpful in order to estimate a project or to know hoI can see exactly how long the code reviews take, debugging, sprint planning, I can see exactly how long the code reviews take, debugging, sprint planning, w many resources you need. The automated screenshots with privacy blurring are another big reason I feel comfortable, as it is closed in a space, but then again, I trust the data because of that environment. I also use it a lot for our coach reports that has saved me umpteen hours per week of saving items I wanted to act on from status updates, editing it all individually for each person. **What do you dislike about Monitask?** The mobile app is clunky, particularly for engineers who have to move quickly between tasks while away from their desks. I would also like to see the reporting have some more custom filters often I want to drill down into particular kinds of activities or at least a variable date range, and the options there are currently pretty simplistic. A slicker mobile experience and the ability to report on more things would just make a very cool tool that much cooler. **What problems is Monitask solving and how is that benefiting you?** Monitask helps us with two of our major pain points, estimating project costs and identifying inefficiencies in our workflow. Before we used it, we manually reported our time, which often led to over or under reporting hours in many cases. Now, our minutes are time-stamped and verifiable, reducing billing disputes with clients. We also observed that certain everyday tasks were 40% slower than benchmark industry data. After doing some tuning and more education, we were able to claw back approximately 18-20 hours perproviding week that is instead spent on higher-value development work. ### 31. The marketing investment and agency accountability truth system. **Rating:** 5.0/5.0 stars **Reviewed by:** Yvonne Q. | Director, Business Marketing | Global Leader | Ex Pin & Hearst, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2025 **What do you like best about Monitask?** Managing global campaigns requires managing an in-house team mash-up from Reddit and about a dozen external agencies. Monitask penetrates through the mist. I use it with my team leads to record time against core efforts, such as ‘rPlace Live Event Sponsorship Strategy’ or ‘Q1 Brand Safety Roadmap.’ At agencies, we need it for any fixed-scope project. The automated screenshots and activity logs can be seen in the client dashboard we provide that helps to make the weekly check-ins subjective review. I can tell whether an agency's creative team is entering Figma or sinking in Slack threads. Through this visibility, those partners have transformed into realistic partners rather than just cost centers. **What do you dislike about Monitask?** The data set is excellent, but it takes much manual work to create a story arc for execs. When I am discussing a campaign’s return on investment with our CMO, I splice Monitask effort data with platform analytics and a brand lift study in a deck. There is no automated slide deck feature or story builder that will retrieve the key time investment metrics alongside performance results. Every time, I take a screenshot of the charts and write the context myself. **What problems is Monitask solving and how is that benefiting you?** It addresses the age-old marketing query of whether input correlates with output. Earlier the autopsy of a failed campaign was usually guesswork – was the strategy off course or was its implementation starved for resources? I possess the data now. The “Top Tier Subreddit Takeover” series tested for Monitask, found that the internal team spent 70% of their time reviewing the campaign for legal and compliance rather than being creative with iterations. The issue was in the process, not with the talent. Workflow issues were solved. For agencies, it’s gotten rid of the “mystery hours” on invoices. For a worldwide brand campaign, we could literally calculate how many hours of senior:vs.junior designer time was clocked (it aligned with our SOW and justified the fee). It has made our marketing spend more efficient, and our partnerships more transparent. Really, it’s a non-negotiable for any partner that wants to work with us on a project basis. ### 32. Accurate Time Tracking and Effortless Reporting Boost Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Alex M. | Analytics Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2025 **What do you like best about Monitask?** I love that it provides actually usable, hard data about where my project time is going. Screenshot monitoring (with privacy blur), and very detailed activity logs, are also done, but we never feel like we're being micromanaged, which is very good at keeping us accountable on our own. Daily and weekly summaries, most of all, are very useful they could easily save me hours per week of prep time on client billing and project reporting. **What do you dislike about Monitask?** Mobile experience can be more seamless. Moving between tasks on a mobile or tablet doesn’t happen as quickly as it does on a computer screen and can result in inaccurate records of time spent. Also, I would want more sophisticated filters to be used in the reports. **What problems is Monitask solving and how is that benefiting you?** Two major ones: the accuracy of charging clients, and measuring the efficiency of a project. Currently, with Monitask, every minute accounted for is doubly confirmed, resulting in fewer disagreements over charging clients. Currently, with Monitask, every minute accounted for is doubly confirmed, resulting in fewer disagreements over charging clients. To add, it allowed us to analyze some bottlenecks on our workflow, including certain tasks taking almost 30% longer than expected, allowing us to train our staff again, and we save over 20 hours a month total by doing so. ### 33. Our Scaling E-Commerce Effectively for High Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine G. | E-commerce Product Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2025 **What do you like best about Monitask?** And in order to scale profitably, I need granular visibility into the effort cost behind every e-commerce function. Monitask delivers that data. We measure time at a granular level: “Customer Service Ticket Resolution,” “SEO Keyword Research per Product Category,” “Influencer Partnership Management.” The project dashboards update me in real time where our resources are going. It’s not about watching people; it’s about perfecting a business system. 2) The ability to create 'client style reports' for our own 'internal business reviews' that allow you to further bring your client's into your strategy is invaluable. **What do you dislike about Monitask?** The platform's analytics are backward-looking. I need predictive insights. For example, if minutes spent on “Returns Processing” tick upward as sales volume does, it should be able to predict when we will need more customer service help not just alerting me to the problem once it has occurred. **What problems is Monitask solving and how is that benefiting you?** It addresses the resource allocation fore growth head on. We find that “Product Photography & Editing” was our one ever-consuming category Analysis. That data supported the investment in new tool and process, which ultimately helped reduce the per-product time by 60 percent. It also gives you solid numbers to request for budgets and headcounts. For instance, when I was ready to bring on a full-time content manager, I showed my Monitask reports that demonstrated 30 hours were being siphoned away from existing positions each week for content tasks – the business case couldn’t be un-seen. It is the ticket that gives us the freedom to scale with confidence, not guesswork. ### 34. Monitask Keeps Me Organized and Boosts Productivity Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Addison S. | Junior Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Monitask?** As a junior AM with 15+ clients to juggle in Media/Retail/Our Wine Club, Monitask helps me stay organised and accountable." The manual timer is what I use to log time for specific client tasks such as ‘Q4 Media Plan Client Vineyards Inc.’ or ‘E-commerce Bundle Promo Setup’. The basic start/stop function is easy to use, and the ability to file time under separate clients lets me see where my week actually goes. The daily “Focus Time” report helps me see how much solid, uninterrupted work I get done versus time scheduled in meetings or reading emails a game changer when it comes to improving my productivity. And it gives my manager concrete data in our check-ins, turning general summaries into hard numbers. **What do you dislike about Monitask?** For me, the mobile app is too limited. Whenever I am at a client lunch or an industry tasting event, I want to easily record that time as “client relationship” time from my phone, but it’s a bit tricky. I often add the time block afterward, which causes my data errors. **What problems is Monitask solving and how is that benefiting you?** It addresses the issues of keeping a personal schedule and staying visible in an hybrid role that is part sales, part service and a touch of project coordinating. 1) Personal efficiency & growth: I realized that about 40% of my time was spent in internal emails and admin work, not work for clients. When I saw this data, it enabled me to batch my admin time and block out times for proactive client outreach. My outward client check-ins have gone up 50% since. 2) Manager Transparency & Mentorship: My boss can see how I allocate my time without needing to micromanage. We recently reviewed my Monitask record and found out why the “Holiday Gift Guide Campaign” took longer than predicted. This allowed for a great coaching session on how we scope projects and has made our one-on-ones much more productive and data driven. ### 35. Accurate Time Tracking and Clear Oversight for IT Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Nicola B. | IT Project Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Monitask?** Monitask provides me with specific and real-time tracking information on how my team actually spends project hours. Integration with Asana and Jira projects logs project hours automatically into project tasks, so there is no need for double entry. The automated screenshots, masked for privacy, give accountability without undue managerial intrusion. **What do you dislike about Monitask?** While the mobile app task-switching process might take a while, which is not very convenient for devs to switch between pressing tasks, a smoother mobile experience will help avoid the issue of sometimes incorrect logging. More integration with the likes of GitLab and Azure DevOps would also help. **What problems is Monitask solving and how is that benefiting you?** Two main areas: accuracy of billing, tracking of productivity. The billing of clients has also become evidence-based. I can identify areas where time is being wasted (such as where normal tasks are taking too long) and allocate tasks accordingly. It has helped us reclaim hours a month and given us more transparency for clients. ### 36. Convert your guesswork luxury retail management into a granular process **Rating:** 5.0/5.0 stars **Reviewed by:** Konstantinos K. | Brand Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Monitask?** Successful high-end retail store management is very much about precision the precision of customer service, visual merchandising and operations. Monitask has the precision accuracy I need with my team’s time. We each have company tablets for which we use Monitask to log hours against particular in-store tasks: “VIP Client Appointment,” “Window Display Reset for New Collection” or “Inventory Audit - Handbags.” Geofencing means an employee can’t forget to start tracking when they are on-site. That planned screenshot feature (slightly obscured to protect the customer's privacy) allows us a plain incontrovertible look at what "work" is being done during those crucial hours; an entirely non-invasive look. It’s the shift-by-shift productivity report I look at every morning to organize tasks for the day. **What do you dislike about Monitask?** A touch-sensitive mobile UI to switch tasks quickly is not fast enough in a retail store. If an associate is pulled off the processing line to serve a VIP client, he or she should be able to tap one button on the store tablet to change functions. The procedure is too cumbersome, so that the list of to-dos are sometimes registered incorrectly afterwards. **What problems is Monitask solving and how is that benefiting you?** Solves the two primary retail problems of labor cost control and task accountability in a high-touch environment. Cost of Labour Optimization: Payroll is perhaps the most significant expenses for luxury retailers. We used to have a very basic clock-in, clock-out system before Monitask. Now I can see exactly where payroll hours are going. For instance, I found that our “Daily Stock Replenishment” was 30% slower than the industry norm. We retrained, simplified and ended up saving more than 15 hours per week that I put into client prospecting. Responsibility & Service Level: During our release of "Seasonal Collection Launch," the observed time for completing the visual presentation of this event was 8 hours by a brand-accredited store. For sales associates, I’m able to tie high “active client engagement” time with personal sales figures, providing coaching based on data. This has minimized the level of disagreements between tasks, and built up an ownership culture. ### 37. Monitask: The Ultimate Command Center for Sneaker Launches **Rating:** 5.0/5.0 stars **Reviewed by:** Laura M. | Retail Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Monitask?** In the sneaker trade, launch days usually amount to well-managed chaos. Monitask is my command center. We assign and track tasks in real-time with store tablets: "Queue Management for Yeezy Drop," "Social Media Live Coverage," or "Post-Drop Inventory Count." The geofencing means clock-in/out is automatic, and the live dashboard tells me if tasks are slipping behind schedule by the minute throughout the day. The screen hot history (with its customers’ faces blurred) is the ideal way to review launch execution, and resolve any disputes about what happened during peak frenzy. The crude "Active/Idle" signal for each employee lets me shuffle people from hot zones in real time. **What do you dislike about Monitask?** Your reporting isn’t specific enough to our own retail KPIs. As someone who has enjoyed much of that, the next time we take a massive hit I want to see a report that automatically ties: Staff time spent on 'Customer Verification' Work items completed and; 10 hours of 'Line Management' Incident reports entered based on those definitions. For the moment, I need to cross-match Monitask data with our POS system manually in order to see that analysis. **What problems is Monitask solving and how is that benefiting you?** It addresses the challenges of operational control during high-blemish periods and post-event labor analysis in a post-hype retail world. Launch-Day Execution Prior to Monitask, launch days were working with walkie talkies and hoping for the best. For our“Travis Scott Collab” drop, I had two staff focus on pure “Social Media Updates” for the entire 3 hours through Monitask—that led to an insane 200% increase in online engagement. I was also able to check out that line security personnel were walking along constantly as I waited was continually redcuing risk. Analysis of Labor Cost/Income: Our margins are slim. By looking at time logs, I determined we were actually overstaffing for post launch cleanup by 10 hours per event. We shifted those hours to prelaunch logistics prep and customer service training. That data-driven switch led to improved launch day customer satisfaction scores and ensured we were only spending money in the places that made direct contributions to location profitability. ### 38. Creating an Accountability Engine for Nonprofits Funded by Grants **Rating:** 5.0/5.0 stars **Reviewed by:** Federica M. | Chief Executive | Board Director | Advisor, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Monitask?** I'm head of a global nonprofit group that focuses on fashion sustainability, you can’t let anything go to waste. time and resources “are subject to frequent scrutiny, particularly by my funders and board. Monitask gives me the transparency I need and without all the overhead. My team tracks hours against various initiatives such as our “Global Circular Fashion Forum” or the research grant for “Supplier Sustainability Benchmarking.” I can visually see if our scarce resources are being spent against our pillars on dashboard. Receiving reports that are clean and verifiable for grant applications; showing how many hours were spent where, doing what in terms of policy advocacy vs. member workshops those things are imperative for getting future funding. **What do you dislike about Monitask?** The platform’s reports are great for internal review, but they’re not built to tell the nuanced stories that populate nonprofit annual reports and donor briefings. I just wished that it had some more templatable export features to be able to weave the time data in with outcomes and create a bit more of a narrative style export so we wouldn't have kept having to go redesign things manually in other types of software after getting through this program. **What problems is Monitask solving and how is that benefiting you?** It addresses Some significant challenges for a mission-driven organization: grant compliance and strategic resource alignment. 1. Grant Compliance & Reporting: A lot of our grants, including from "Climate Action Fund," require significant labor allocation reporting. Before Monitask, that was a rear-view-mirror, estimates-based scramble. Now we have a log that cannot be altered. In our last main reporting we realized that 65% of the grant’s budgeted hours were spent conducting direct research and engaging stakeholders; doing this also helped our case for renewal. 2. Strategic Alignment: It is all hands on deck in terms of converging around a small team and a large agenda. Everything was going to plan, but Monitask’s data revealed that we were investing an inordinate amount of time on the administrative aspects of events instead of creating content. This pushed us to realign workflows so that we had more punch. It is data clarity that allows me to drive the company and report back to the Board feeling confident in our progress. ### 39. If you have a distributed team (or one that does client facing work) it is not negotiable **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra D. | Growth Marketing & Client Enablement Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Monitask?** As a manager of marketing operations and client onboarding at a global software dev shop, I need to have visibility into how my distributed team is spending their time. Monitask provides me with precisely that without the friction. The project-associated automated time tracking (e.g., campaign “BIT Tech Project Platform Launch” in progress or onboarding of “Healthcare Client API Integration”) has me not worried about chasing timesheets around. The activity levels and screenshot proof (which is blurred out to ensure privacy) give a clear sense of engagement which is important when interacting between our marketing creatives in Europe & technical enablement specialists in Latin America. I use the weekly productivity reports as my guiding tool to steer meetings. **What do you dislike about Monitask?** It could be smarter for cross-functional teams. I oversee both marketers, where productivity can mean design time in Figma, and technical enablement, where it’s time in documentation portals. Monitask's reporting feature does not allow for easy side-by-side comparisons of these distinct productivity patterns, nor does it let you create custom "focus score" dashboards per “role”. I often export to Excel to create those views on my own. **What problems is Monitask solving and how is that benefiting you?** Client-facing accountability and internal resource planning and I Think these are Two big issues: We generally have fixed-scope marketing or enablement engagements. With Monitask, I'm able to produce a precise report on the number of hours spent on, for example, ""Technical Documentation - Client X."" We recently did this to prove a 20% scope increase made sense on a complex onboarding with supporting data. “It took the guessing out of capacity planning. Now I can see that creating content for a campaign takes 3 times as long as we budgeted, or that my new hire has been buried in low-value work. This data-based method of estimating has increased the accuracy by about 30% and helps me fight for headcount or tooling with hard proof. ### 40. Essential Tool for Effortless IT Time Tracking and Audit Readiness **Rating:** 5.0/5.0 stars **Reviewed by:** Alex A. | IT Support Specialist, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Monitask?** I’m an IT support specialist at Anthropic and I’m responsible for managing internal security alerts, as well as servicing employee tech requests. Monitask is a lifesaver for us as a team. We have it set up to automatically begin tracking when we log onto our IT service portal, ServiceNow. It means that every minute you spend working on a phishing alert diagnosis, troubleshooting a VPN problem for a remote researcher or configuring MFA is automatically tracked against a correct ticket ID. With the stealth screenshot (set every 20 minutes), it gives us clear evidence of work for serious security incidents that we require for internal audit. The Daily activity summary provides the real-time load distribution for my manager for better visibility of our team’s load. **What do you dislike about Monitask?** The one big gap for us in our IT use case is no integration with our EDR console. The difference here is that when I’m looking into a security event via tools such as CrowdStrike, there’s no record kept of that time unless I manually add it using some kind of placeholder task in Monitask. If we had a direct integration or browser extensions that could see activity in the security admin portals, this would save us time and provide a more conclusive audit trail. **What problems is Monitask solving and how is that benefiting you?** It effectively addresses two significant challenges faced by our IT organization at Anthropic, which are security audit compliance and accurate internal billing. To comply with standards such as SOC 2, we need to showcase what actions were taken for security incidents and how fast our tCloudeam acted. Before Monitask, employees used to spend hours trying to figure out who was doing what. To conduct an audit, we filter a Monitask report by date and query it, for example “security incident: December”. The evidence one may ask for lies across the timeline and the screenshots. Our IT department charges other departments to do project work. The Research department approached us for the setup of a custom GPU cluster. We monitored the 85 hours of engineering time taken to set up the GPU cluster using Monitask. The comprehensive report adduced sufficient proof for the internal chargeback. As a team, we became more accountable and our billing transparent as audit preparation is 75% faster. More than just monitoring, it is our source of truth for the IT being done. ### 41. Use verifiable activity data to transform supplier management and cost analysis. **Rating:** 5.0/5.0 stars **Reviewed by:** Abigail B. | Senior Procurement Manager, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Monitask?** Time tracking at project level integrated with procurement platform is needed for my job. My 5 strong sourcing specialists use it to log hours against certain supplier evaluations, contract negotiations, and quality audits. For instance, my recent “Tonic Plant Fiber” sourcing project or the “EU Packaging Compliance” review. With the automatic stealth screenshots ensuring I have focus time, plus the weekly report by supplier and project phase, I have just what I require to perform cost analysis and department review. **What do you dislike about Monitask?** The reporting of the platform isn't natively integrated with our ERP’s procurement module (NetSuite). To try to understand then cost of sourcing initiative for example, I need to export time data from Monitask over to material costs in NetSuite (and export and map another column back) which can take us a couple hour every quarter spending review. **What problems is Monitask solving and how is that benefiting you?** It answers how much we are spending in reduced cost to do the work (i.e., supplier management and procurement). Prior to using Monitask, we didn’t have any data on just how much time was invested in vetting suppliers or engaging in contract negotiations. Now, however, we see that the project for “Sustainable Sweetener Sourcing” consumed 80 hours of specialist work. That information was invaluable in helping us make the case for an increase in FTE to our finance team, and it has helped improve the accuracy of TCO models by 30%. It’s also awesome to be able to have the history of due diligence, for both our quality and compliance audits. ### 42. Transparent Dashboards and Productivity Insights That Empower Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Diane Y. | Co-founder, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Monitask?** As a co-founder, I need transparency not micromanaging. Monitask’s rich dashboards and automatic reports give me just that. We use it to track the time my editorial and sales teams spend on specific projects — say, our “Q1 Industry Forecast” report or the “Programmatic Advertising” webinar series. There’s tracking — silent, automatic tracking — so we can measure against real work patterns, and weekly productivity insights to help me uncover bottlenecks or notice that our design team is spending too much time on revisions versus creating new content. **What do you dislike about Monitask?** The platform is not seamlessly integrated with our primary CMS. We need to manually reconcile Monitask time logged with real article and campaign publish dates using our CMS —another step into for every vertical at the end of the month to calculate profitability. **What problems is Monitask solving and how is that benefiting you?** It addresses the essential problem of how to calibrate effort with output in a knowledge business. We couldn’t really measure the cost to produce our core products (news articles, reports, and events) before Monitask. Well, now we see that a typical deep-dive analysis article is a 25-hour beast from research to publish. That data is exactly how we price sponsored content and determine which projects to assign with out best talent, increasing gross margin on content production by an estimated 22%. ### 43. Critical to Monitor Sales Team Productivity and Optimise Client Outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Chiara D. | Sales Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Monitask?** The automatic time tracking and activity tracking are absolutely key to keeping on top of the remote sales team I manage. We log time spent on the desktop app under headings such as “prospecting for new wholesale accounts,” “following up (with) the Spring ’25 collection” and “managing VIP client orders.” The ability to take a stealth screenshot every 15 minutes makes for an unobtrusive but clear view of the work staff are doing, and weekly reports that break down hours by client/client task make their way into my one-on-ones with each sales rep. **What do you dislike about Monitask?** When sales reps are on the go, we can't use quick task-switching in mobile app. For instance, when a rep is at a trade show and has to track time against multiple client meetings from his phone — it’s too complicated. Also, there could be more customizable fields for reporting on sales-specific things (lead pipeline stages should have more freedom). **What problems is Monitask solving and how is that benefiting you?** It’s a solution to the question: “How does my sales team spend time on high-level activities?” Prior to Monitask, we were having no data to prove that reps had been spending the right amount of time on business development vs. account management. Now, I can see that for our “Europa Expansion” project, our team dedicated 120 hours to prospecting and brought in 15 new wholesale accounts. We used that information to redistribute resources and make our sales team 20% more efficient. It also offers irrefutable data for performance reviews and coaching. ### 44. Critical to Maximizing Floor Staff Efficiency and Labor Costs **Rating:** 5.0/5.0 stars **Reviewed by:** Allan B. | Assistant Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Monitask?** The task level monitoring and stealth are great for retail management. My team uses the desktop dashboard to track their time against specified in-store tasks such as “stockroom inventory,” “click-and-collect order processing” and “floor replenishment.” The ability to schedule automated screenshots allows for effortless discreet monitoring of live work on our back-office systems without disturbing the team. The split by task on hours report is perfect for what I need to go over with my store manager during our labor budgeting meetings. **What do you dislike about Monitask?** PLU entry is simplistic, perhaps too much so for a retail operation. If employees are pushed to cover breaks or lend support on a different floor, they should be able to easily change tasks from a store tablet rather than go all the way back as well. The existing app doesn’t have great support of this quick-switch workflow. **What problems is Monitask solving and how is that benefiting you?** It answers the head-on question of how to more precisely assign labor hours to critical work. Prior to Monitask, we only had a “dull” clock-in/clock-out system, which made us oblivious about what time was spent for high-priority tasks. (I can see now that “weekly stocktake reconciliation” used up 15 hours across the team last week. We used this data to re-train and optimize the process, which now takes 10 hours and doesn’t require any overtime. It has definitely made our payroll more accurate and scheduling a lot more efficient for the staff, ultimately protecting the margin for us in store. ### 45. Essential for Project Tracking and Audit-Proof Financials **Rating:** 5.0/5.0 stars **Reviewed by:** Aruna G. | IS&T Finance Manager, Apparel & Fashion, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Monitask?** I manage capitalizations for international digital projects as finance lead for IT. We require Monitask’s integration of tracking at the project level with our Jira. My team uses it to verify the hours recorded by developers on the “EU E-commerce Platform Migration” and the “Sustainable Materials API” specific epics. Screenshots and activity logs are automated, providing us with audit-proof evidence to properly capitalize development costs versus expense operational work for our quarterly financials. **What do you dislike about Monitask?** To meet multi-currency project accounting, the reporting needs to automatically align. When I review the budget for the Asia-Pacific rollout of our store systems, I convert and reconcile USD-tracked hours from Monitask with our local-currency budgets in SAP manually, taking a half-day in the monthly close. **What problems is Monitask solving and how is that benefiting you?** It solves vendor billing ambiguity while addressing the perennial problem of IT project cost overruns. Before Monitask, we (and all agencies) relied on external agency timesheets with no verification. Now, we have objective data to hold partners accountable. For example, the logs received from Monitask during the “Mobile App Redesign” highlighted that during this process, 30% of the billed hours were unproductive. Due to this insight, we were able to renegotiate our contract. Furthermore, the review avoided a hefty cost of £45,000. On the inside, it has brought transparency, a reduction in IT project budget variances by an average 15% each year. ### 46. The Operation Business of a High-Growth Agency **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy W. | Owner, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2025 **What do you like best about Monitask?** The stealth monitoring and automated reporting provide me with a quick, discreet view of how our team is really spending their time on hundreds of client campaigns. It simply is time for all of us to let those wonderful words resonate through our organization, embrace them with open arms and start acting like we believe in what it says. Feel free to stand tall and celebrate this great achievement! **What do you dislike about Monitask?** The Features are solid however the repotting functionality could be more tailored to allow for use with clients. We have to manually short through and put data from Monitask into our own company branded templates for quality meetings. **What problems is Monitask solving and how is that benefiting you?** It's the solution to the core agency problem of how to scale delivery without losing money. By managing our time against lead gen, email marketing, and branding tasks, we make sure we don’t over-service our 500+ clients. This evidence-based strategy is why we have a 95% retention rate and results in fair pricing, preserves margins and delivers transparent value justification. ### 47. Disrupts Extraction of Intelligence from Market Labor Data **Rating:** 5.0/5.0 stars **Reviewed by:** Edward W. | Digital Marketing Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2025 **What do you like best about Monitask?** Being able to link team effort directly with campaign results is priceless. It’s not only about tracking hours, but it also tells us how our time for SEO, content creation and reporting actually translates to measurable results for clients. AI improved productivity insights allow us to see which activities really contribute to our ROI. **What do you dislike about Monitask?** Thereis nothing not to like, but I wish the interface for driling down from high level campaign dashboards to actual task-level data was a bit more intuitive. At times it can also take a few too many clicks to nail down how much time you want someone to spend on A granular piece of work. **What problems is Monitask solving and how is that benefiting you?** It addresses the problem of allocating marketing labor costs to individual client results. Now, for our variety of clients–local businesses and franchises alike–we will be able to accurately reflect behind the scenes work that equals more eyeballs and more leads. It allows us to practice value-based pricing, protect our margins on complex projects, and give clients honest, data-driven justification for what we do. ### 48. Downright Must-Have for an Agency that operates transparently with clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Helen W. | Project Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2025 **What do you like best about Monitask?** Activity tracking and auto-reporting are very accurate which is essential to manage our high volume of PPC & social campaigns. It objectively gives us irrefutable data on how often our team is investing its time across all of our clients, which is key when managing over $500M in ad spend. stealth mode that I need my productivity report every day and it saves me hours of micro-managing our team members. **What do you dislike about Monitask?** Though fulsome in its own right, the dashboard can come across as cluttered when you're looking to snatch a granular overview for the campaign lifecycle of a particular client. I would like to see more "one-click" filters to segment data by client, platform, task type etc. for quick review meetings. **What problems is Monitask solving and how is that benefiting you?** It solves the common problem of more accurately associating work costs with individual client campaigns / ad platforms. In the past, estimating times for ad optimizations, A/B testing and reporting was left to individual judgement. Now we have empirical evidence that establishes a direct cause and effect between effort and performance. It also provides us with accurate client billing –neither over, nor under — transparency to justify our retainer fees and helps us internally to see where a bottleneck is in our process flow — all of which continue to allow us to maintain that 3:1 ROAS by being able to track the ROI of how we’re leveraging time with our team. ### 49. Guarantees responsibility and safeguards margins in a high-profile PR Atmosphere **Rating:** 4.5/5.0 stars **Reviewed by:** Melanie D. | Founder and CEO, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2025 **What do you like best about Monitask?** The ADA stealth mode monitoring and activity logs give us full, non-obtrusive transparency into how our teams are executing time-sensitive PR campaigns, media buys, and communications in crises. It’s a relief knowing that client budgets are being applied to real, concentrated work and effort during these times. **What do you dislike about Monitask?** The reporting is great for internal review, but it’s not easily conducive to package up and include in client facing deliverables like campaign wrap reports or media performance audits. The data often need to be transpose manually. **What problems is Monitask solving and how is that benefiting you?** It is a solution for tracking billable hours when they’re the result of unpredictable, frequently reactive labour such as crisis communications and creating press packages. We now have clear data that justifies our retainers, guarantees we get paid for after-hours work, and best places the team where it can make the most impact on any client (particularly important to our non-profit and enterprise clients). ### 50. Crucial for client facing transparency and scoping **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea S. | Digital Marketing Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2025 **What do you like best about Monitask?** Automated time tracking’s precision and project-based reports’ clarity cannot be compared with others. This is useful for helping to prove where time has been spent on an SEO, PPC or development project for each client – this increases trust and reduces any ongoing need to justify our work. **What do you dislike about Monitask?** Posts are quite detailed, but I'd like to see more pre-built templates particularly for digital agency KPIs (although we have started setting up our own from some of the posts) which would save time in monthly client reviews. **What problems is Monitask solving and how is that benefiting you?** It resolves all questions of time billed by offering irrefutable actvity information. This has made our invoicing much more efficient, improved the accuracy of scoping workflows and let us track down internal bottlenecks that were causing margin erosion. ## Monitask Discussions - [What are some other use cases for Monitask?](https://www.g2.com/discussions/what-are-some-other-use-cases-for-monitask) - 1 comment, 2 upvotes - [What does EMP monitor do?](https://www.g2.com/discussions/monitask-what-does-emp-monitor-do) - 6 comments - [View Monitask pricing details and edition comparison](https://www.g2.com/products/monitask/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-22+00%3A26%3A51+-0500&secure%5Bsession_id%5D=ed35d0d3-2c48-4daa-8d22-71ddefc421b3&secure%5Btoken%5D=fa4eed1f87b139b58b29c0689415fb784f57dab4333dae5a5c92041bb4a9ec45&format=llm_user) ## Monitask Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Clockify](https://www.g2.com/products/clockify/reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot CRM Integration for Jira](https://www.g2.com/products/hubspot-crm-integration-for-jira/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [SAP Analytics Cloud](https://www.g2.com/products/sap-analytics-cloud/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) ## Monitask Features **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Monitoring** - Interactions - Web & Application Usage - Mobile App Usage - Screenshots **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Activity Monitoring - Employee Monitoring** - Calls - Email Activity Tracking - Social Media Activity Tracking - Live Chat **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Feedback** - Archives **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Productivity Analytics - Employee Monitoring** - Project - Hours - Intelligence - Burnout Indicators **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Monitask Alternatives - [Hubstaff](https://www.g2.com/products/hubstaff/reviews) - 4.4/5.0 (2,241 reviews) - [Time Doctor](https://www.g2.com/products/time-doctor/reviews) - 4.4/5.0 (475 reviews) - [We360.ai](https://www.g2.com/products/we360-ai/reviews) - 4.8/5.0 (462 reviews)