Monitask Reviews & Product Details

At GreenFrog, our network is the engine that drives every marketing campaign we undertake. The thing that I like best about Monitask is the Live Dashboard and status board. As an IT Network Technician, I am constantly juggling maintenance tasks with emergency troubleshooting. Monitask enables our management team to view exactly when I am engaged in deep work on server settings or security updates without having to come in and check on my status. The level of accuracy that Monitask provides for automated time tracking is simply phenomenal and is critical to our own resource management and tracking IT support hours across our agency departments. Review collected by and hosted on G2.com.

As an IT professional, I would like to see more support for Linux-based systems. Although the Windows and Mac versions are completely reliable, I spend a lot of time working on Linux-based systems for network diagnostics. Moreover, the idle time monitoring feature sometimes becomes a problem for me. Network engineers spend a lot of time observing the physical components, laying cables, or waiting for large deployment packages to complete, which are not activities involving constant keyboard and mouse activity. A Technical Maintenance mode that changes the sensitivity for these activities that are not on-screen would be a huge help. Review collected by and hosted on G2.com.

At Marine Layer, we start with a culture of comfort and consciousness, which includes our approach to our remote/hybrid workforce. What I like best about Monitask is that it offers transparency without the feeling of being a big brother company. As an SEO Manager, I work with a range of content creators and technical experts. The Smart Blur feature of Monitask itruly azing. We can use it to screenshot our keyword research and site audit processes, all while maintaining our internal sensitive information. Its the proof of work needed to ensure our organic strategy is on track without violating our high-trust environment. Review collected by and hosted on G2.com.

The fact that it doesn't natively integrate with other fundamental SEO tools such as Ahrefs, SEMrush, or Search Console is an opportunity that is being missed. I find myself switching back and forth between in-depth analytics reports and strategy documents. It would be a huge time-saver to have Monitask automatically track time spent on a given URL or tool. The mobile app for managers is still a little limited. When Im traveling to our retail locations, it can be a little more difficult to get a quick, high-level view of what my team is working on during their current sprint. Review collected by and hosted on G2.com.

As a worker in an agency like Searchbloom, we believe in results and integrity above all. What I like best about Monitask is that it allows me to track my focus sessions in a non-intrusive manner. As a writer, there are times when I get in a flow state where I'm completely immersed in my research or writing a 2,000-word SEO pillar page. What I love about Monitask is that it runs in the background, allowing me to stay in my flow state without distractions. The visual timeline also allows me to show my project managers that the time spent on data-driven competitive gap analysis is just as productive as the time spent writing. Review collected by and hosted on G2.com.

The idle time detection may be a bit too sensitive for creative positions at times. As a content writer, there's a lot of thinking time spent reading through complex industry journals and stakeholder interview notes. If I'm not typing away or moving my mouse around while I'm trying to absorb a complex technical brief, it may occasionally be mistaken for idle time. I think it would be great to have a Research/Reading Mode that allows a longer idle time detection. Furthermore, more detailed tagging for different client projects would be great if it could be implemented directly on the desktop app instead of needing to go to the web dashboard to reassign hours at the end of the day. Review collected by and hosted on G2.com.

At JuneShine, transparency and sustainability are at our core. What I like best about Monitask is that it brings the same level of transparency to our regional operations. As a Regional Manager, I need to know that my remote sales and operations teams are working on the right accounts at the right time during these critical phases of expansion. The Live Dashboard is a game-changer, allowing me to have a "birds eye view" of my team's activities across different regions. The automated timesheets and screenshot verification also offer a level of proof-of-work thats critical to our field marketing campaigns without needing to constantly check in for status updates. Review collected by and hosted on G2.com.

One thing that I think is needed is more mobile-specific features for field managers. As a team that is always on the go, visiting our retail partners or checking in at our tasting rooms, a more manager-specific mobile app for tracking "on the move" tasks such as visiting stores would be a huge plus for us. Also, although the idle time alerts are a huge plus for staying accountable, it sometimes go off in the middle of a brainstorming session or a long account review meeting. Having a Meeting Mode or more controls for non-keyboard-intensive tasks would help us keep our productivity scores more accurate for deep work time. Review collected by and hosted on G2.com.

What I like best about Monitask is its centralized visibility, especially across different time zones. As a Regional Manager, I obviously cannot be everywhere at once, but Monitasks Live Dashboard is like having my eyes on the ground. I can monitor activity levels of our regional leads and support teams in real-time. The automated reporting is also a feature I really appreciate, as it eliminates hours of tedious data aggregation each week. I receive a clean, audited report of exactly where our labor hours are being spent. Review collected by and hosted on G2.com.

While offline tracking is a good feature, it would be better if it were smoother. There are times when our regional leads are out of the office, visiting different areas, and connectivity is spotty, especially when visiting different sites. I would also appreciate a higher level of anomaly detection in activity reports. For example, if there were an AI-based alert for a specific project if its deviating from its historical average time on task, this would help me be more proactive rather than reactive. Review collected by and hosted on G2.com.

At Marukai, we face the challenge of a high-volume retail business. As such, we need precision in labor allocation. What I like best about Monitask is the automated proof of work and the live dashboard. As an Operations Manager, it is vital to have a pulse on the administrative and logistics workforce who are supporting the back-end of our brick-and-mortar business. The live dashboard allows me to view the bandwidth of different departments at a glance without needing to ask the teams to send me a report. It adds a level of transparency to the corporate and back-end workflows that were previously absent. Review collected by and hosted on G2.com.

In a grocery and retail environment, a lot of our processes are away from the keyboard, such as inventory audits or visual inspections. I would like to see some enhancements to the mobile tracking and geofencing. Currently, if a support lead is on-the-go visiting our various California-based stores, it would be a little harder to track this time on the desktop client. Also, I would like to see some enhancements to the reporting filter for large teams. I think it would be beneficial to be able to create even more custom retail-specific tags for various store support teams. Review collected by and hosted on G2.com.

At Chromatic, we are passionate about visual consistency and workflow optimization. The best part of Monitask for me is the Timeline and Screenshot tool, which allows for a visual audit trail of our project work. As a project manager, it is very useful to have the ability to view the development of UI elements and retail landing pages without having to break the flow state of the developers to get an update on their status. The Live Dashboard gives me a real-time pulse on our resource utilization, and I can see exactly what workstreams are being focused on and where we may need to adjust to hit a sprint deadline. Review collected by and hosted on G2.com.

One thing that I would like to see is more integration with Figma and GitHub. Since our projects exist at the nexus of design and code, it would be a total game-changer if Monitask time logs could automatically sync with specific GitHub pull requests or Figma files. This would allow us to much more accurately analyze our estimated versus actual time logs. Finally, the front end of the reporting suite looks a bit old-fashioned compared to the developer tools that we use on a daily basis. Review collected by and hosted on G2.com.

Honestly, it's just a huge weight off my shoulders when it comes to payroll. At American Apparel, things get pretty hectic on the floor, and the last thing I want to do is chase people around to ensure they're working on their hours. I like that it's easy to use and doesn't bog down our computers. I can just look at the screen and get a quick idea of who's actually working on our inventory or admin tasks versus just clocked in on a piece of paper. Review collected by and hosted on G2.com.

The biggest headache is just how it defines productivity. Because it uses mouse and keyboard movement to track this, sometimes my employees are marked as idle when they're actually working on something important, like unboxing a new shipment or organizing the stockroom. Obviously, they're not at their computers for this. You have to use your own judgment as a manager and not just take these percentages as gospel. I also wish I could customize my email reports a bit more. Review collected by and hosted on G2.com.

At Olipop, we operate at a very high velocity and with a strong emphasis on trust and transparency as our cultural foundation. What I like best about Monitask is that it enables this high-trust approach by giving me a clear view into our production cycles without requiring constant, interrupt-driven check-ins. The proof-of-work through the timeline feature gives me visibility into the development of our creative work from concept to final social asset live. This helps ensure that our remote creative team is in lockstep across time zones, which is critical for a brand that exists and thrives on digital shelf presence and engagement. Review collected by and hosted on G2.com.

I would like to see more integration with creative software such as Adobe Premiere Pro or Frame.io. As a Production Manager, my team and I spend hours on deep work with large video files. Occasionally, Monitask’s idle time detection occurs during large render jobs or when we are evaluating physical product packaging samples in person, away from our desks. The ability to tag these specific production tasks would ensure that they are not recorded as idle time in our reports. Furthermore, a more mobile-friendly manager interface would be a significant advantage when I am traveling for on-site shoots or IRL brand activations. Review collected by and hosted on G2.com.

At Plaid, our values include a customer-first and high-ownership approach. What I like best about Monitask is its ability to enable this sense of ownership through its objective, data-driven insights into our sales processes. As a Sales Director, it is my job to make sure our Account Executives are spending time on high-leverage activities such as complex deal coaching and strategic retail account planning, and not simply treading water on administrative tasks. The Live Dashboard gives me the ability to identify bottlenecks in our sales performance around the world in real-time, so we can meet our expansion goals without introducing unnecessary complexity. Review collected by and hosted on G2.com.

Although it’s a great product for overall productivity, I would have liked to see more native integrations with fintech CRM workflows. In our space, a salesperson may spend hours engaging in a deep dive tech review or security audit with a retail partner. Monitask may sometimes mark this as low activity if there isn’t constant keyboard activity. I would have liked to see an "Impact Mode" where we can mark areas of deep work or strategic consultation so that it doesn’t affect the overall productivity score. Also, a more API-first approach to custom reporting would have been more in line with Plaid’s own developer-centric DNA. Review collected by and hosted on G2.com.