I like the ease of use of the UKG Pro interface, as it is intuitive and allows tasks to be performed quickly and efficiently. Additionally, I appreciate the way information flows between different processes, which facilitates employee management and allows timely access to the necessary data to carry out activities appropriately. Review collected by and hosted on G2.com.

I would like the reports to include more detailed information in the comments used to justify overtime, so that it is possible to more clearly identify the reason for the additional hours. This would facilitate their review, validation, and tracking, as well as provide better traceability of the hours worked outside the established schedule. Review collected by and hosted on G2.com.

UKG has always been able to bring together information about your employees in a way that makes sense for reporting. The use of dataview's means it can be pulled together in a quick manner. I had to adjust to dataview's but now they are invaluable. The customer support for setting these up to get the most information is a value in itself. UKG has always had an excellent team of people who make their product come to life. Review collected by and hosted on G2.com.

The reports are broader than I like but they still cover the bases of what is needed. It is just a different type of reports than their previous versions. The upside to my dislike is they listen and eventually make changes I feel are positive.

Specifically, the accrual detail report, which has a daily repeat of the balance. The prior report had a balance when a change occurred, such as reducing the vacation balance. Overall, you end up with 365 lines of data even though you make only have around 100 entries. It is a work in process. Review collected by and hosted on G2.com.

I really appreciate how easy it is to find all of my employee information in one place, request time off, and update details for my yearly review. The portal is straightforward and efficient, which makes it simple to navigate and use. I am an employee for a company that uses UKG Pro. I do not know the pricing nor have the opinion of the value. However, as a user, I think it is worth every penny! Review collected by and hosted on G2.com.

I truly cannot think of anything that I dislike about using UKG Pro. Review collected by and hosted on G2.com.

UKG Pro really shines when you’re managing a complex organization. One of its biggest advantages is the ability to oversee multiple entities from a single, unified platform, which makes cross‑company administration far smoother. It’s also highly configurable you can build custom fields to capture exactly the data your organization needs, tailor workflows, and create multiple role types with precise permissions. On the reporting side, having Cognos built in is a major plus: the burst feature lets you automate alerts and send targeted reports to specific groups without any manual effort. Altogether, UKG Pro gives you a flexible, scalable environment that adapts to the way your organization actually works. Review collected by and hosted on G2.com.

UKG Pro and UKG Pro WFM still feel like two separate systems, even with the new look. The UKG community and documentation can also be confusing at times. Review collected by and hosted on G2.com.

Honestly, I didn’t like anything about UKG Pro. The whole system felt really clunky, took a long time to load, and the app was awful. It rarely worked seamlessly.

Getting to different parts of the app or the website meant clicking through several dropdowns and menus. Everything took much longer than it needed to, and recording time on the timesheet was a real pain to use. There was no AI tool in the version of UKG Pro I used. Review collected by and hosted on G2.com.

UKG Pro was very clunky. It did not have a great dashboard page to see all the things I needed to at once. The paystub and payment pages were not user friendly because it was hard to find the desired information and it while it was a pain on the webpage, it was extremely hard on the app. The app was finicky and didn't work well on data and only sometimes worked well when my phone was connected to wifi. Whenever there was an issue, it took a long time to get support and to get things fixed. It was also hard to see if tasked had actually been completed or not and if the notifications from the required tasks were up to date. Review collected by and hosted on G2.com.

I love the freedom and support that UKG offers. I’ve used other software before, and none of them come close to the level of customization UKG provides. That flexibility has made it possible for our company to manage multiple component companies while still maintaining customized settings for each one. Review collected by and hosted on G2.com.

It’s difficult to find something to dislike. Whenever I run into an issue, customer service has been able to provide a solution. If I had to point to anything, it would be around ideas and suggestions. I understand it isn’t always easy to implement the great ideas suggested by end users, but I’d like to see those improvements rolled out a little more quickly. Review collected by and hosted on G2.com.

I like that the product is robust and can handle all of our HR needs. From recruiting and onboarding to benefits, eLearning, performance management, payroll, and more, the system can do it all. Review collected by and hosted on G2.com.

I dislike how complex the Workforce Management module is, and how difficult it can be to complete even simple tasks. I also dislike the reporting in UKG. The standard, system-delivered reports aren’t sufficient for what I need, and creating custom reports is incredibly labor-intensive and time-consuming. Review collected by and hosted on G2.com.

My favorite thing about UKG Pro is its robust reporting capabilities, which make it easy to pull the information I need and review it in a clear, useful way. Review collected by and hosted on G2.com.

Advanced reporting and certain configuration options can come with a learning curve, and there’s room to make the report-building experience more intuitive. Ongoing improvements to analytics, dashboards, and overall configuration flexibility would further strengthen what is already a solid platform. Review collected by and hosted on G2.com.

It’s very easy to use. Most items are simple to find, and it’s easy to navigate and get around the app. Yes. I believe it is worth the price. I am happy that the team is working more on Accessibility (disability, WCAG) features. This is a must for our school currently. Yes. I believe it is worth the price. I am happy that the team is working more on Accessibility (disability, WCAG) features. This is a must for our school currently. Yes. I believe it is worth the price. I am happy that the team is working more on Accessibility (disability, WCAG) features. This is a must for our school currently. Yes. I believe it is worth the price. I am happy that the team is working more on Accessibility (disability, WCAG) features. This is a must for our school currently. Yes. I believe it is worth the price. I am happy that the team is working more on Accessibility (disability, WCAG) features. This is a must for our school currently. Yes. I believe it is worth the price. I am happy that the team is working more on Accessibility (disability, WCAG) features. This is a must for our school currently. Yes. I believe it is worth the price. I am happy that the team is working more on Accessibility (disability, WCAG) features. This is a must for our school currently. Review collected by and hosted on G2.com.

I don’t like the login process. It’s something our team should address, because I have to authenticate every single time I use it. There should be an option to remember this computer so I don’t have to keep signing in again and again. Review collected by and hosted on G2.com.

Simple, user friendly and very intuitive. We have integrations with PlanSource, Salary.com, iCIMS, Empower and more. Every integration works smoothly and we are happy with the system Review collected by and hosted on G2.com.

If I have to dislike something will be the appearance of the performance reviews module. It outdated and new a face lift for sure Review collected by and hosted on G2.com.