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Hubstaff Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the efficient time tracking of Hubstaff, which simplifies productivity monitoring and self-management. (648 mentions)
Users find Hubstaff to be easy to use, highlighting its intuitive interface and seamless setup across devices. (564 mentions)
Users love Hubstaff for its tracking ease, making it simple to monitor productivity and hours worked efficiently. (467 mentions)
Users value the time-saving efficiency of Hubstaff, enjoying effortless time tracking and streamlined reporting. (352 mentions)
Users appreciate the simplicity and ease of use of Hubstaff, making time tracking straightforward and efficient. (292 mentions)
Users value the reliable time-tracking and management tools of Hubstaff, enhancing project tracking and payroll creation. (291 mentions)
Users often experience time tracking issues, including inaccurate logs and connection problems affecting productivity. (219 mentions)
Users often face inaccurate tracking issues, including missed notifications and problems recording time accurately. (215 mentions)
Users experience inaccuracies in time tracking that impact performance insights and overall productivity assessments. (163 mentions)
Users report frequent software bugs, including issues with notifications and timer accuracy that disrupt the user experience. (129 mentions)
Users find the missing features of Hubstaff frustrating, particularly with inaccurate tracking and complex settings. (124 mentions)
Users find the screenshot issues intrusive and unreliable, leading to concerns about privacy and functionality. (122 mentions)

Top Pros or Advantages of Hubstaff

1. Time Tracking
Users appreciate the efficient time tracking of Hubstaff, which simplifies productivity monitoring and self-management.
See 648 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Overrall a good experience with a few caveats"

What do you like about Hubstaff?

Its intuitive, uses very low resources and is generally speaking good for tracking, it also helps you to balance against your self to always keep you

Edmar B.
EB

Edmar B.

Mid-Market (51-1000 emp.)

5.0/5

"Hubstaff might be the best application for time tracking."

What do you like about Hubstaff?

Hubstaff is easy to use and the UI is very user friendly. It helps me track time with efficiency and I don't have to worry about monitoring it myself.

2. Ease of Use
Users find Hubstaff to be easy to use, highlighting its intuitive interface and seamless setup across devices.
See 564 mentions

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Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"It is so user-friendly and all the information are easy to find and check."

What do you like about Hubstaff?

I love the activity section wherein you can cutomize whether you'd like to see for a day or weeks to check how much you already worked on. You can eas

CA

Chirag A.

Mid-Market (51-1000 emp.)

5.0/5

"The effective review of using hubstaff since Covid."

What do you like about Hubstaff?

The best thing i like about hubstaff is that it keeps all the record which as a manager is very helpful to track the activities of my resources. Usi

3. Tracking Ease
Users love Hubstaff for its tracking ease, making it simple to monitor productivity and hours worked efficiently.
See 467 mentions

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Ana Mae  A.
AA

Ana Mae A.

Mid-Market (51-1000 emp.)

5.0/5

"I love hubstuff"

What do you like about Hubstaff?

I love hubstuff for my task tracking, it helped me to verify my productivity.

Shian R.
SR

Shian R.

Small-Business (50 or fewer emp.)

5.0/5

"This app has been amazing!"

What do you like about Hubstaff?

I like Hubstaff because it is very much convenient to clock my hours for work and it records my time so we'll, especially if I have an issue it can be

4. Time-saving
Users value the time-saving efficiency of Hubstaff, enjoying effortless time tracking and streamlined reporting.
See 352 mentions

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CW

Chloe W.

Small-Business (50 or fewer emp.)

5.0/5

"User-friendly timekeeping"

What do you like about Hubstaff?

The hubstaf dashboard is easy to understand and navigatge. When I first started my job, I accidentally left my Hubstaff timer on for hours and fixing

Edmar B.
EB

Edmar B.

Mid-Market (51-1000 emp.)

5.0/5

"Hubstaff might be the best application for time tracking."

What do you like about Hubstaff?

Hubstaff is easy to use and the UI is very user friendly. It helps me track time with efficiency and I don't have to worry about monitoring it myself.

5. Simple
Users appreciate the simplicity and ease of use of Hubstaff, making time tracking straightforward and efficient.
See 292 mentions

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Verified User
U

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"mandatory for work"

What do you like about Hubstaff?

Hubstaff is easy to use and it is simple

Rohan N.
RN

Rohan N.

Mid-Market (51-1000 emp.)

5.0/5

"Overall good experience"

What do you like about Hubstaff?

The time-tracking feature is robust. It allows for accurate tracking of work hours, which is particularly useful for remote teams. The ability to star

6. Features
Users value the reliable time-tracking and management tools of Hubstaff, enhancing project tracking and payroll creation.
See 291 mentions

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Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Good"

What do you like about Hubstaff?

hubstaff has more features than other tracking apps

Hansaj S.
HS

Hansaj S.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use"

What do you like about Hubstaff?

1. Very accurate time tracking and very accurate data sync, even in cases of no network or being offline. 2. Reporting capabilities are great and ea

Top Cons or Disadvantages of Hubstaff

1. Time Tracking Issues
Users often experience time tracking issues, including inaccurate logs and connection problems affecting productivity.
See 219 mentions

See Related User Reviews

SM

Shingi M.

Small-Business (50 or fewer emp.)

4.0/5

"Hubstaff Usage"

What do you dislike about Hubstaff?

Frequent screenshots. Also, manual time is not a true reflection of the work done.

Shubhangi  D.
SD

Shubhangi D.

Mid-Market (51-1000 emp.)

4.5/5

"Best Time Tracker- for multiple campaigns together"

What do you dislike about Hubstaff?

Privacy Concerns , Steep Learning Curve, and sometimes Occasional Performance Lag – Though it is a bit subjective but I dislike the Limited Offline F

2. Inaccurate Tracking
Users often face inaccurate tracking issues, including missed notifications and problems recording time accurately.
See 215 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"It is so user-friendly and all the information are easy to find and check."

What do you dislike about Hubstaff?

Sometimes it fails to notif the screenshot even you already set to notify. It also logged me out sometimes automatically.

Jeyleen B.
JB

Jeyleen B.

Mid-Market (51-1000 emp.)

5.0/5

"Great tool for managing remote teams and tracking productivity"

What do you dislike about Hubstaff?

Sometimes the timer doesn't start properly when there's a connection issue or when switching networks, which can affect the accuracy of logged hours.

3. Time Tracking
Users experience inaccuracies in time tracking that impact performance insights and overall productivity assessments.
See 163 mentions

See Related User Reviews

Pepe C.
PC

Pepe C.

Small-Business (50 or fewer emp.)

4.5/5

"The most complete tool to understand your team productivity"

What do you dislike about Hubstaff?

In some cases it is not tracking weel the focus sessions, as some employees are showing low % but we are aware that they are focusing n their job.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Reliable time tracking tool"

What do you dislike about Hubstaff?

Some websites I use for work, the system tag this as non-core stuff which also affects my perfomance insights on the app. Also,the idle stuff is too s

4. Software Bugs
Users report frequent software bugs, including issues with notifications and timer accuracy that disrupt the user experience.
See 129 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"It is so user-friendly and all the information are easy to find and check."

What do you dislike about Hubstaff?

Sometimes it fails to notif the screenshot even you already set to notify. It also logged me out sometimes automatically.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Overrall a good experience with a few caveats"

What do you dislike about Hubstaff?

It can easily become a dystopian softwere for managers that stress about every single minute of work, but if you distrust so much your own employees,

5. Missing Features
Users find the missing features of Hubstaff frustrating, particularly with inaccurate tracking and complex settings.
See 124 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great remote management tool."

What do you dislike about Hubstaff?

It doesn't record mouse scrolling and telephone time.

CS

Chanpreet S.

Small-Business (50 or fewer emp.)

0.5/5

"Not accurate in reporting. Not providing enough value for money."

What do you dislike about Hubstaff?

Its activity level and other data is not accurate. Its too bad. If someone is on facebook whole day it show 80% activity. Then the leave policy never

6. Screenshot Issues
Users find the screenshot issues intrusive and unreliable, leading to concerns about privacy and functionality.
See 122 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use program and excellent customer support"

What do you dislike about Hubstaff?

I've run into trouble needing to edit past timesheets, but customer service was very responsive and helpful to solve the issue. I highly dislike t

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"It is so user-friendly and all the information are easy to find and check."

What do you dislike about Hubstaff?

Sometimes it fails to notif the screenshot even you already set to notify. It also logged me out sometimes automatically.

Hubstaff Reviews (1,524)

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Hubstaff Reviews (1,524)

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Sudeep K.
SK
Affiliate Project Manager
Mid-Market (51-1000 emp.)
"Essential Tool for Remote Productivity and Detailed Time Tracking"
What do you like best about Hubstaff?

Hubstaff helps me to track the amount of time im spending on particular tasks, and it helps me to manage my productivity. It also takes screenshots of the entire screen in every 10 minutes, so you have the data of what you were exactly doing at what time in case you need. It sends you a summary everyday of how many hours you worked, on how many projects and on what app and website, so you all the details you need to manage your work schedule and productivity. It is a must have tool for someone who works remotely. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

The integration is a bit complex, as you have to set the time zone, projects, etc. But compared to the features it is providing, once setup its very easy to use. Review collected by and hosted on G2.com.

Legacy G.
LG
CEO and founder
Small-Business (50 or fewer emp.)
"Good functionality, but you will pay quite a lot as a small businesss owner, poor customer service"
What do you like best about Hubstaff?

The ability for remote workers to track their time Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

Poor customer service, price per seat for basic functionality, hidden costs, poor customer service, limited ability to manage productivity with limited screenshots, expensive for a large team, did I mention poor customer service? Review collected by and hosted on G2.com.

Grecia L.
GL
Email Marketing & Marketing Automation Specialist
Mid-Market (51-1000 emp.)
"Time management at work made EASIER!"
What do you like best about Hubstaff?

What really stands out to me about Hubstaff is how effortlessly it handles time tracking in the background. I never have to mess with timers or worry if I forgot to log my hours. It just quietly keeps track while I dive into my work, which means less stress and more focus on what really matters. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

If I had to suggest something, it would be for Hubstaff to give a bit more freedom in customizing reports so I can see exactly what I need for different projects. Also, making the mobile app more intuitive with quick notifications would be a nice touch, especially when managing a remote team on the go. Review collected by and hosted on G2.com.

"User-Friendly and Reliable for Time Tracking"
What do you like best about Hubstaff?

I really appreciate Hubstaff for its exceptionally user-friendly interface. The simplicity with which I can submit requests, such as for paid time off or sick leave, is outstanding; it eliminates the usual paperwork hassle and allows me to make submissions with just a few clicks. It's incredibly efficient, as Hubstaff automatically takes care of forwarding requests to the rest of the team. This feature makes my work processes seamless and reliable. Additionally, the interface is intuitive, making it easy for me to navigate, whether I am changing my status, starting a shift, or managing breaks and personal time. The onboarding process was also smooth, with helpful guidance that made setting up my profile a breeze. Hubstaff's efficiency and simplicity make it an excellent tool for managing my work responsibilities effortlessly. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

I have noticed that sometimes when improvements or updates are made to Hubstaff, things can go wrong. For example, there are occasions when pictures meant for tracking don’t get uploaded, or requests get lost. This often happens with new updates or when using a new system. While I do understand the drive for innovation, these issues can be frustrating. Review collected by and hosted on G2.com.

"Time Tracking and Invoicing Made Easy, But Needs Flexible Pricing"
What do you like best about Hubstaff?

I find Hubstaff to be an all-in-one stop shop for my time tracking and invoicing needs. It significantly simplifies my workflow by automating the time tracking and invoicing processes, thus eliminating the need to manually compute the total invoice based on the number of hours worked. I also appreciate how easy and quick the initial setup was, taking only a few minutes, which makes it incredibly user-friendly for someone who wants to get started without a steep learning curve. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

I find the pricing structure of Hubstaff somewhat inflexible, as there doesn't seem to be an option for a single-user seat at a lower fee. Since I'm the only one using it, I'd appreciate a more tailored pricing option that reflects my singular usage, rather than paying for seats I don't need. Review collected by and hosted on G2.com.

Heman M.
HM
Senior Research Associate
Mid-Market (51-1000 emp.)
"Effortless Time Tracking, User-Friendly Interface"
What do you like best about Hubstaff?

I like how user-friendly and easy to use Hubstaff is. It offers a seamless experience that makes it straightforward to keep track of my daily work record. The ability to have a clear understanding of my login hours, with every break and second accounted for, is incredibly beneficial. I find Hubstaff to be an absolutely great application with no notable issues, and I appreciate how easy the initial setup was. The tool is valuable in keeping an accurate daily track of my login hours and ensuring I know exactly how many hours I have completed. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

Nothing Review collected by and hosted on G2.com.

Himanshu G.
HG
Senior Associate Software Engineer
Mid-Market (51-1000 emp.)
"Simple to use and very reliable for time tracking"
What do you like best about Hubstaff?

I really like how easy Hubstaff makes it to track time without overcomplicating things. The desktop app runs smoothly in the background and gives me accurate logs of what I worked on. The screenshot feature is helpful for transparency with clients, and the reporting tools give me a clear picture of where my time goes. It’s also great that it integrates with tools I already use, so I don’t need to constantly switch between platforms. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

The mobile app could be a bit more polished — sometimes it feels slower compared to the desktop version. I also think the pricing can get a little high if you have a bigger team, especially if not everyone needs the advanced features. Review collected by and hosted on G2.com.

Deanna M.
DM
Customer Care Team Lead
Mid-Market (51-1000 emp.)
"User friendly time tracking platform"
What do you like best about Hubstaff?

Hubstaff makes it really easy to track time across projects and teams, especially for remote roles. The automatic screenshots and activity levels help provide visibility, and the integrations with tools like Asana and Trello are very useful. I also appreciate how simple it is to generate timesheets and reports for payroll. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

The user interface can feel a bit dated and not always intuitive. Some features, like scheduling or budget tracking, take extra steps to set up. Review collected by and hosted on G2.com.

Gourav S.
GS
DevOps
Mid-Market (51-1000 emp.)
"Reliable and Efficient Tool for Time Tracking and Project Management"
What do you like best about Hubstaff?

Time tracking functionality is incredibly accurate and efficient. The ability to capture screenshots, track activity levels, and monitor productivity in real-time makes it a valuable tool for both teams and managers. I also appreciate how Hubstaff integrates with other software tools, allowing for a smooth workflow across multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

While the software is robust, its mobile app could use some improvements in terms of user interface and stability. At times, syncing between devices can be slightly delayed, which can lead to some discrepancies in time tracking. Additionally, the platform’s complexity may take some time for new users to fully understand and utilize all features. Review collected by and hosted on G2.com.

Nayeem M.
NM
Founder
Small-Business (50 or fewer emp.)
"Best Employee Monitoring Tool"
What do you like best about Hubstaff?

Hubstaff has now improved team management by providing easier ways to invite new users for the team and the feature to provide permission for different roles. We can add photos to time entries as proof of work, making the billing more transparent. The notification system has also been improved, and Hubstaff is now providing real time notification of any activity in my team. Review collected by and hosted on G2.com.

What do you dislike about Hubstaff?

Android app crashes sometimes, I have also requested the Hubstaff Android Development team on Google Play to fix the issue. Hopefully the developers will address it soon with a timely update. Review collected by and hosted on G2.com.

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