Panorama Reviews & Product Details

I have put on 9 auctions with Bidding for Good and raised close to $250K. I am also a frequent bidder in auctions put on by others. I like the bidder interface. I think it is the best of all the competition. The back end needs improvement but customer service has been very good. Ayesha Rumble and Scott Thomson listened to us and helped us a lot in our recent auction - especially in the last few days when we thought our auction was failing. We ended up receiving bids that were twice what we expected. Good work Ayesha and Scott! The Bidding for Good community is impressive too. Review collected by and hosted on G2.com.

The back end of Bidding for Good has been wonky. For example we had 146 items in our recent auction but needed to change the bid increment for almost every item. Once I made the change and hit "Save" it took me all the way to page 1 item 1. We had 6 pages of items had to start at the beginning every single time! The front end (bidder facing) part of BFG is great but please improve the back end so it is easier to make changes to published items! Review collected by and hosted on G2.com.

The support I receive from their tech services person Jhon is truly extraordinary! I am a volunteer for our Foundation and Community Library and we do two campaigns each year. As I volunteer I often need to relearn parts of what I need to do to both generate our solitation letters and to write the thank you notes, complete with pictures, signatures, personalized headers and footers! Jhon is the reason we can make all of this work! He is knowledgeable, patient and kind!

I recently was given another Consultant Colleen who will be giving us direct personal on line training to teach us everything Panorama has to offer! Review collected by and hosted on G2.com.

We started in 2015 with GiftWorks that has now evolved into Panorama - so I have a very long history and truthfully no dislikes~ Review collected by and hosted on G2.com.

We love the personal customer service. We receive lots of tech support from Ayesha Rumble and the IT support team vie email but when necessary, we can have a live chat via Zoom. Review collected by and hosted on G2.com.

On Giving Tuesday Campaign, we only had access to very few of our participants. (124 out of over 800) I would prefer we could access our email list we use in our auctions. Review collected by and hosted on G2.com.

Such a clean and well running platform. Makes my job so much easier Review collected by and hosted on G2.com.

The ONLY one I have found, is that I'm not able to enter volunteer hours all at the same time. For each day worked, I have to re-open the section. Review collected by and hosted on G2.com.

I find its usage and navigation very easy. UI of Panorama is very rich and gives a good feel while working. Never stucks or lags no glitch at all.

Its helps with direct giving, P2P,online auctions and events. Review collected by and hosted on G2.com.

Nothing to dislike about Panaorama. I dont find any issues. Only that one-time and recurring direct donations cannot create user profiles for managing, tracking, and updating their donations and donation records. Review collected by and hosted on G2.com.

It is user friendly, and the staff does a great job of resolving any difficulties. Review collected by and hosted on G2.com.

Sometimes you have to make very minor, hidden adjustments to make things work. Review collected by and hosted on G2.com.

With today's technology, just about anyone can create a comprehensive platform to help you do what needs to be done. What makes Panorama really stand out is their people. Every employee we've interacted with has gone the extra mile to serve us, even after the contract was signed. It is that kind of support that small nonprofits like us really need and appreciate! Review collected by and hosted on G2.com.

If I had to choose something, I would say that I would like to see more recorded trainings offered as refreshers after the live training. The system overall is fairly user-friendly, and as I mentioned before the staff have gone above and beyond to answer any questions we may have along the way. Review collected by and hosted on G2.com.

Panorama makes it extremely effective to manage multiple Palo Alto firewalls by providing a single, centralized platform for policy configuration, device configuration, and log analysis. I especially appreciate the way it allows you to enforce similar policies across scattered environments and facilitates complex tasks like updates and reports. The user interface is simple, and dynamic address groups and template stacking are convenient features in large implementations. Review collected by and hosted on G2.com.

While feature-rich, Panorama can at times be intimidating to new users due to its complexity and learning curve. Initial setup and configuration can be time-consuming, and the occasional lag in pushing policies out to devices frustrating. The reporting and analytics, while useful, could also be more customizable and intuitive than some newer management platforms. Review collected by and hosted on G2.com.

Its Technical Support team. They are fantastic. Norrie and Samantha in particular. The team responds rapidly with fixes and recommendations. This is especially important when you are rushing to get your event up and running and find that something isn't working as planned. For me, it's usually that I rushed so much that I missed something, or messed something up, during the setup. They are quick to escalate any other issues.

The other very important feature of the P2P product is that it manages fundraising so that it is compliant with IRS regulations. This removes much of the burden of preserving the tax-exempt status for donors and registrants. Review collected by and hosted on G2.com.

The P2P product will frustrate experienced front-end web developers and web designers. Those tools are somewhat elementary compared to more powerful products. But in the end, the visual presentation is satisfactory enough to ake advantage of the back-end functionality. Review collected by and hosted on G2.com.

The customer service team is reliable, fast, friendly, and respectful. Review collected by and hosted on G2.com.

With rapid technological advancements and the dynamic needs of the market, there is always room for improvement. The app is reliable, but it would be even more helpful to continue developing it by adding more features and flexibility. Review collected by and hosted on G2.com.