Best Nonprofit CRM Software for Medium-Sized Businesses

How Many Nonprofit CRM Software Products Does G2 Track?

Total Products under this Category: 153

Category Stats (Aug 2026)

  • Average Rating: 4.15/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Amilia SmartRec (+7.35%) - Among all products in this category, Amilia SmartRec recorded the largest rating increase compared to last month

Last updated: August 04, 2026

How Does G2 Rank Nonprofit CRM Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 16,500+ Authentic Reviews
  • 153+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Nonprofit CRM Software

G2 Grid® for Nonprofit CRM Software plotting products by satisfaction and market presence

Highlighted products: Blackbaud Raiser's Edge NXT, Daxko Operations, Virtuous CRM+, Bloomerang CRM, Givebutter, Zeffy, NetSuite, and Neon CRM.

Underlying data: [Grid® JSON](https://www.g2.com/categories/nonprofit-crm/grids.json?focus%5B%5D=blackbaud-raiser-s-edge-nxt&focus%5B%5D=daxko-operations&focus%5B%5D=virtuous-crm&focus%5B%5D=bloomerang-crm&focus%5B%5D=givebutter&focus%5B%5D=zeffy&focus%5B%5D=oracle-netsuite&focus%5B%5D=neon-one-llc-neon-crm&segment=mid-market)

Sponsored

Amilia SmartRec

Amilia SmartRec is a registration and membership management software platform that helps community-based organizations unify membership, programs, payments, and real-time reporting in a single system. Built for YMCAs, JCCs, parks and recreation departments, community centers, camps, swim schools, arts centers, sports facilities, and afterschool programs, SmartRec is designed to give leadership full visibility while empowering staff and members to do more with less friction. Where many platforms require staff intervention for routine tasks, SmartRec puts members in control. With 80% of transactions completed self-serve, 70% of sign-ups happening on mobile, and 52% of registrations occurring outside business hours, members can discover programs, register, pay, and manage their accounts on any device — without a phone call or a front desk. The online registration and payment software is built for how families behave today, with a smooth, eCommerce-style checkout, integrated forms at registration, and self-managed payment updates that reduce failed billing before staff even notice. Recurring billing management is flexible by design. Organizations can offer installment plans, automated renewals, and a variety of payment methods. Finance teams get real-time payout reporting, built-in bank reconciliation, and accounting workflows that support accurate revenue recognition without manual exports or paid service engagements. Transparent pricing. No surprise add-ons, and no long-term lock-in. Support is included across all plans via live chat, phone, and email, with a dedicated customer success manager and a full library of self-guided learning tools through Amilia University. Key capabilities include: -Membership CRM with complete member profiles, lifecycle tracking, churn signals, and retention tools -Online registration and payment software with self-serve, mobile-first checkout and integrated forms -Recurring billing management with installment plans, automated renewals, and payment recovery -Facility management and online booking for spaces, rentals, and capacity scheduling -Real-time reporting and analytics with 40+ pre-built reports and configurable dashboards -Multi-location management with centralized control across unlimited sites -Access control, attendance tracking, staff scheduling, and fundraising tools -Open API with no usage fees, connecting to communications, accounting, and engagement tools Amilia SmartRec is trusted by 1,500+ organizations across 8,200+ locations in North America, processing over $1B in transactions annually — giving teams the clarity, flexibility, and member-first experience their communities expect.

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Blackbaud Raiser's Edge NXT

On average, Raiser's Edge NXT customers experience: - 35% growth in number of donors - 48% growth in number of gifts - 44% growth in total dollars raised Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processes, increasing operational efficiency, and provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission.

Average Rating: 3.9/5.0

Total Reviews: 638

How Do G2 Users Rate Blackbaud Raiser's Edge NXT?

  • Has the product been a good partner in doing business?: 7.6/10 (Category avg: 8.5/10)
  • Fundraising: 7.1/10 (Category avg: 8.0/10)
  • Reporting: 6.7/10 (Category avg: 8.0/10)
  • Donor Communications: 6.2/10 (Category avg: 7.9/10)

Who Is the Company Behind Blackbaud Raiser's Edge NXT?

  • Seller: Blackbaud
  • Company Website:
  • Year Founded: 1981
  • HQ Location: Charleston, South Carolina
  • Twitter: @blackbaud
    32,521 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,233 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Development Coordinator, Development Associate
  • Top Industries: Non-Profit Organization Management, Higher Education
  • Company Size: 48% Medium, 41% Small

What Do G2 Reviewers Say About Blackbaud Raiser's Edge NXT?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Blackbaud Raiser's Edge NXT, enjoying its user-friendly interface and efficiency.
  • Users appreciate the intuitive design of Blackbaud Raiser's Edge NXT, making it easy for novices to navigate.
  • Users appreciate the user-friendly interface of Blackbaud Raiser's Edge NXT, making navigation intuitive and straightforward.
  • Users value the flexibility and comprehensive features of Raiser's Edge NXT, enhancing their data management and fundraising efforts.
  • Users highly value the flexibility and comprehensive features of Blackbaud Raiser's Edge NXT for effective donor management.
Cons
  • Users find missing features frustrating, citing limitations like lack of webview and insufficient event form options.
  • Users express frustration over database issues, lacking important functionalities in WebView compared to the database view.
  • Users find the limited features frustrating, wishing for enhancements like multi-donor view and improved database functions.
  • Users find limited functionality in Blackbaud Raiser's Edge NXT compared to the traditional database, complicating tasks.
  • Users desire limited access to multiple donors simultaneously, wishing for enhanced integrations and features in Raiser's Edge NXT.

What Are Recent G2 Reviews of Blackbaud Raiser's Edge NXT?

What Are G2 Users Discussing About Blackbaud Raiser's Edge NXT?

Daxko Operations

Daxko Operations is a modern nonprofit management software platform that helps membership-based community organizations manage membership, programs, payments, reporting, and engagement in one secure, unified system. Built specifically for YMCAs, JCCs, Boys & Girls Clubs, and health and wellness organizations, it supports the operational and financial workflows required to run multi-location community centers at scale. Built to support the real-world complexity of nonprofit organizations, Daxko Operations handles high-volume check-ins, flexible program administration, recurring billing, and day-to-day staff workflows without relying on disconnected tools or manual workarounds. Core capabilities are live today and designed to work together out of the box, helping teams standardize processes and reduce operational friction across departments. Security, privacy, and compliance are foundational to the platform. Daxko Operations includes enterprise-grade security controls, role-based access, and strong data governance to help protect sensitive member and financial information. Integrated payments and financial workflows support accurate billing, and more reliable financial reporting, giving leadership teams confidence in operational performance. Built-in automation and intelligent insights help reduce administrative burden, improve accuracy, and give decision-makers clearer visibility into performance across the organization. With one source of truth for membership, programs, and financial activity, teams can operate more efficiently and focus more time on serving their communities. Key capabilities include: • Membership management and member account tools for community-based organizations • Program management software for registrations, schedules, events, and capacity-based offerings • Integrated payments that support revenue collection and reconciliation Dashboards and analytics for operational visibility and board-ready insights • Enterprise-grade data security, privacy protections, and role-based access controls • Automations and AI-powered insights that reduce manual effort and improve consistency Daxko Operations is trusted by nonprofit leaders who need software that works the way their organization works by delivering clarity, control, and reliability without depending on future feature promises.

Average Rating: 4.3/5.0

Total Reviews: 102

How Do G2 Users Rate Daxko Operations?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 8.5/10)
  • Fundraising: 6.5/10 (Category avg: 8.0/10)
  • Reporting: 6.9/10 (Category avg: 8.0/10)
  • Donor Communications: 7.0/10 (Category avg: 7.9/10)

Who Is the Company Behind Daxko Operations?

  • Seller: Daxko
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Birmingham, AL
  • Twitter: @Daxko
    2,161 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    888 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness, Non-Profit Organization Management
  • Company Size: 62% Medium, 23% Small

What Do G2 Reviewers Say About Daxko Operations?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Daxko Operations, finding it quick and straightforward for daily tasks.
  • Users value the efficiency of Daxko Operations, enabling seamless access and streamlined communication across departments.
  • Users value the efficiency improvement Daxko Operations provides, allowing teams to focus more on community service.
  • Users appreciate the navigation ease of Daxko Operations, finding it quick and intuitive for daily tasks.
  • Users value the user-friendly interface and robust features of Daxko Operations, enhancing efficiency in health and wellness management.
Cons
  • Users experience technical issues with Daxko Operations, including crashes and difficulties integrating peripherals and managing digital files.
  • Users feel the need for missing features like direct credit application and a help button for easier navigation.
  • Users find Daxko Operations not user-friendly, struggling with navigation, outdated interface, and report accessibility.
  • Users often find constant changes and updates frustrating, complicating donor searches and fundraising component usability.
  • Users find accounting limitations in Daxko Operations, especially regarding payment scheduling and attendance tracking features.

What Are Recent G2 Reviews of Daxko Operations?

What Are G2 Users Discussing About Daxko Operations?

Virtuous CRM+

Virtuous CRM+ is the AI-powered, Responsive donor management platform that brings your fundraising data and workflows into one modern, connected system. Virtuous CRM+ equips fundraisers to personalize outreach across the entire giving journey and automate internal work. Key Capabilities: - Unified fundraising data in one connected platform to give fundraisers a complete 360-degree view of every donor’s giving, engagement, and relationships. - Real-time donor behavior and engagement insights to reveal timely opportunities for outreach and deepen donor connection. - Automated workflows and task assignments to trigger personalized emails, calls, texts, and actions based on real-time donor behavior. - Integrated email, SMS, and online giving tools to simplify multichannel communication and keep donor journeys consistent and relevant. - Dynamic segmentation powered by real-time data to help teams deliver targeted campaigns that drive stronger results. - Advanced reporting and operational tools to analyze trends, monitor KPIs, and support finance, development, and leadership needs. Seamless Integration With Other Virtuous Products: - Frictionless online giving experiences using Virtuous Raise to increase conversions, recurring gifts, and average gift size. - AI-powered donor profile enrichment using Virtuous Insights to identify high-potential donors. - Enterprise-grade reporting using Virtuous Analytics to forecast performance and inform strategic decisions. - Event and volunteer management using Virtuous Volunteer to unify giving and service data. - AI-generated outreach using Virtuous Momentum to accelerate personalized communication. Nonprofits Using Virtuous CRM+ Have Seen: - 12% increase in donor retention - 0% increase in average gift size - 20% decrease in administrative time Virtuous CRM+ helps nonprofits build deeper donor relationships, automate what matters most, and grow generosity with clarity and confidence.

Average Rating: 4.3/5.0

Total Reviews: 280

How Do G2 Users Rate Virtuous CRM+?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.5/10)
  • Fundraising: 8.5/10 (Category avg: 8.0/10)
  • Reporting: 8.2/10 (Category avg: 8.0/10)
  • Donor Communications: 8.6/10 (Category avg: 7.9/10)

Who Is the Company Behind Virtuous CRM+?

  • Seller: Virtuous
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Phoenix, AZ
  • Twitter: @VirtuousCRM
    892 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    205 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director of Development
  • Top Industries: Non-Profit Organization Management, Religious Institutions
  • Company Size: 63% Small, 35% Medium

What Do G2 Reviewers Say About Virtuous CRM+?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive and user-friendly interface of Virtuous CRM+, enhancing daily tracking and profile management.
  • Users find the intuitive interface of Virtuous CRM+ makes daily tasks and profile management effortless.
  • Users value the knowledgeable and helpful customer support of Virtuous CRM+, enhancing their onboarding and engagement processes.
  • Users love the easy integrations of Virtuous CRM+, streamlining their work for email marketing and event tracking.
  • Users love the intuitive email marketing features of Virtuous CRM+, streamlining their outreach and donor engagement effortlessly.
Cons
  • Users find Virtuous CRM+ to be expensive, especially for small enterprises, despite its overall effectiveness.
  • Users find form design issues limit practicality and customization for collecting information and payments effectively.
  • Users experience integration issues that can hinder seamless functionality with Virtuous CRM+, impacting overall user satisfaction.
  • Users find the limited customization of forms in Virtuous CRM+ to be frustrating and restrictive.
  • Users find that payment issues with forms often hinder effective information collection and payment processing.

What Are Recent G2 Reviews of Virtuous CRM+?

What Are G2 Users Discussing About Virtuous CRM+?

Bloomerang CRM

Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before.

Average Rating: 4.6/5.0

Total Reviews: 898

How Do G2 Users Rate Bloomerang CRM?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.5/10)
  • Fundraising: 8.7/10 (Category avg: 8.0/10)
  • Reporting: 8.9/10 (Category avg: 8.0/10)
  • Donor Communications: 8.8/10 (Category avg: 7.9/10)

Who Is the Company Behind Bloomerang CRM?

  • Seller: Bloomerang Giving Platform
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Indianapolis
  • Twitter: @bloomerangTech
    7,701 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    580 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Director of Development
  • Top Industries: Non-Profit Organization Management, Fund-Raising
  • Company Size: 81% Small, 18% Medium

What Do G2 Reviewers Say About Bloomerang CRM?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Bloomerang CRM, making navigation and reporting straightforward for everyone.
  • Users value the robust report generation in Bloomerang CRM, finding it essential for tracking donor engagement and progress.
  • Users highly value the informative reporting features of Bloomerang, enabling them to easily access accurate data.
  • Users find Bloomerang to be intuitive and user-friendly, making donor management a seamless and enjoyable process.
  • Users highlight the exceptional customer support of Bloomerang CRM, praising their patience and training in resolving inquiries.
Cons
  • Users find Bloomerang CRM has limited features, lacking necessary tools for effective email tracking and survey customization.
  • Users find Bloomerang's email functionality lacks customization, limiting their ability to send tailored communications effectively.
  • Users feel the limited customization options hinder their ability to tailor features like emails and reporting effectively.
  • Users feel the email management features are limited, needing better customization options and improved response tracking.
  • Users find the learning curve steep due to its robust features and lack of personalized training support.

What Are Recent G2 Reviews of Bloomerang CRM?

What Are G2 Users Discussing About Bloomerang CRM?

Givebutter

Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers. For more information on Givebutter, visit https://givebutter.com. Givebutter: Raise more. Pay less. Give better. 💛

Average Rating: 4.7/5.0

Total Reviews: 2,156

How Do G2 Users Rate Givebutter?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.5/10)
  • Fundraising: 9.1/10 (Category avg: 8.0/10)
  • Reporting: 8.3/10 (Category avg: 8.0/10)
  • Donor Communications: 8.7/10 (Category avg: 7.9/10)

Who Is the Company Behind Givebutter?

  • Seller: Givebutter
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Wilmington, DE
  • LinkedIn® Page: www.linkedin.com
    177 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, President
  • Top Industries: Non-Profit Organization Management, Fund-Raising
  • Company Size: 84% Small, 11% Medium

What Do G2 Reviewers Say About Givebutter?

AI-generated summary from verified user reviews

Pros
  • Users find Givebutter incredibly easy to use, allowing quick and efficient setup for fundraising and data management.
  • Users value the ease of fundraising with Givebutter, enjoying seamless campaign management and user-friendly features.
  • Users love the intuitive design of Givebutter, making donation management and fundraising seamlessly simple and efficient.
  • Users praise the easy setup of Givebutter, enabling quick and effective use for fundraising and communication.
  • Users appreciate the easy setup of Givebutter, finding it intuitive and quick for fundraising campaigns.
Cons
  • Users note the missing features in Givebutter, highlighting the need for better AI integration and contact management tools.
  • Users experience pledge management issues that complicate tracking donations and affect overall usability during events.
  • Users express concern over high fees, feeling that they impact donations and the overall experience on Givebutter.
  • Users find the limited customization options for contact lists and donation pages frustrating and restrictive.
  • Users often find limited features in Givebutter frustrating, particularly regarding event settings and contact management.

What Are Recent G2 Reviews of Givebutter?

What Are G2 Users Discussing About Givebutter?

Zeffy

Zeffy is a nonprofit fundraising platform where every dollar raised stays with the mission. Unlike most fundraising tools, which charge 5% or more per transaction, Zeffy covers all credit card processing fees and platform costs — funded instead by optional tips donors leave at checkout. Development directors, fundraising coordinators, treasurers, and executive directors rely on Zeffy to run their entire fundraising operation from one place, whether they lead a small community organization or a national charity with thousands of donors. The fee problem is real: on a $100,000 campaign, transaction fees alone can redirect $5,000 or more away from programs before a single dollar reaches the cause. Zeffy eliminates this loss entirely. Nonprofits pay no platform fee, no monthly subscription, and no hidden charge — every processing cost is absorbed so the full amount raised goes to the mission. From one dashboard, organizations can create donation forms, sell event tickets, run raffles, manage online auctions, launch peer-to-peer campaigns, handle memberships with automatic renewal, and operate an online shop. In-person fundraising is handled through a tap-to-pay mobile app that accepts payments on the spot. For donor communications, Zeffy includes a built-in email and newsletter platform as well as a postmail service that sends physical letters and postcards directly to donors. Giving history, contact records, and automated tax receipts for eligible organizations are managed through a built-in CRM, with real-time reporting across all fundraising types. Zeffy connects with the tools nonprofits already use. Donation forms and campaign pages embed directly into WordPress, Wix, Squarespace websites and more! Donors can give through Apple Pay, Google Pay, PayPal, and Venmo alongside standard credit and debit cards. Teams that rely on Mailchimp, Constant Contact, or social outreach through Facebook, Instagram, and WhatsApp can continue using those channels alongside Zeffy. QuickBooks integration keeps financial records current without manual exports. More than 100,000 nonprofits — from Big Brothers Big Sisters chapters and local YMCAs to neighborhood food banks, faith communities, and grassroots advocacy groups — have raised over $2 billion through Zeffy, saving more than $100 million in fees that returned directly to programs. Organizations that switch to Zeffy typically eliminate platform fees on the first campaign — without changing how they fundraise.

Average Rating: 4.9/5.0

Total Reviews: 1,664

How Do G2 Users Rate Zeffy?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.5/10)
  • Fundraising: 9.4/10 (Category avg: 8.0/10)
  • Reporting: 8.5/10 (Category avg: 8.0/10)
  • Donor Communications: 9.6/10 (Category avg: 7.9/10)

Who Is the Company Behind Zeffy?

  • Seller: Zeffy
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Montreal, CA
  • LinkedIn® Page: www.linkedin.com
    59 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, President
  • Top Industries: Non-Profit Organization Management, Fund-Raising
  • Company Size: 41% Small, 3% Medium

What Do G2 Reviewers Say About Zeffy?

AI-generated summary from verified user reviews

Pros
  • Users find Zeffy to be a streamlined and user-friendly platform, effortlessly meeting their organizational needs.
  • Users value the easy setup of Zeffy, finding it seamless and straightforward for managing fundraising events.
  • Users praise Zeffy for its no fees, enabling small non-profits to maximize every donation for their causes.
  • Users find Zeffy's setup ease instrumental, allowing for quick and effortless organization of fundraising events.
  • Users love Zeffy for its efficient fundraising capabilities, making event donations and ticket sales easy and organized.
Cons
  • Users find that Zeffy lacks a comprehensive donation management system, needing additional features for effective fundraising.
  • Users feel the need for enhanced auction features and better organization options to improve their Zeffy experience.
  • Users find Zeffy's limited design flexibility and permission structure hinders effective campaign management and presentation.
  • Users express concerns over payment issues, particularly regarding hidden fees impacting their nonprofit budgeting and donor clarity.
  • Users note limited customization options in Zeffy, suggesting it lacks necessary features for complex workflows and branding.

What Are Recent G2 Reviews of Zeffy?

NetSuite

As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries.

Average Rating: 4.1/5.0

Total Reviews: 4,764

How Do G2 Users Rate NetSuite?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.5/10)
  • Fundraising: 7.5/10 (Category avg: 8.0/10)
  • Reporting: 8.4/10 (Category avg: 8.0/10)
  • Donor Communications: 7.3/10 (Category avg: 7.9/10)

Who Is the Company Behind NetSuite?

  • Seller: Oracle
  • Company Website:
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • Twitter: @Oracle
    827,997 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    208,078 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Controller, Accounting Manager
  • Top Industries: Computer Software, Accounting
  • Company Size: 57% Medium, 31% Small

What Do G2 Reviewers Say About NetSuite?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in navigating and customizing reports, enhancing efficiency and productivity.
  • Users value the customizability of NetSuite, which adapts seamlessly to diverse business needs and processes.
  • Users value the robust reporting and integration capabilities of NetSuite, enhancing cross-functional business operations seamlessly.
  • Users benefit from extensive customization options in NetSuite, greatly enhancing data management and user experience.
  • Users value the customization options in NetSuite, enhancing usability and control for streamlined data management.
Cons
  • Users find the learning curve steep, making initial setup and customization time-consuming and frustrating.
  • Users find the interface outdated and experience significant challenges with usability and integration complexities.
  • Users find the missing features in NetSuite frustrating, particularly with complex settings and limited customization options.
  • Users express frustration with limited customization options in NetSuite, impacting functionality and integration across workflows.
  • Users find NetSuite to have a not user-friendly interface, causing frustration during setup and navigation.

What Are Recent G2 Reviews of NetSuite?

What Are G2 Users Discussing About NetSuite?

Neon CRM

Neon CRM is the nonprofit relationship management platform that empowers small and midsize nonprofits to make and maintain the personal connections that drive real, long-term growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon CRM provides a true 360° view of your supporters. You can see how donors give over time, how volunteers engage, and how participants show up across campaigns and events. This insight makes it easier to spot opportunities, like turning a first-time donor into a monthly supporter or nurturing a long-time volunteer into a future major giver. Neon CRM’s powerful fundraising tools help you raise more while building a stronger, more connected community. Create flexible, conversion-friendly donation forms, run targeted campaigns, and grow a sustainable recurring giving program. Engage supporters with built-in tools for peer-to-peer fundraising, volunteer management, memberships, and events—all fully connected to your donor data so every interaction deepens the relationship. As your organization grows, Neon CRM helps ensure you’re always communicating with purpose. You can easily set up automated welcome series, timely thank-you messages, and thoughtful re-engagement emails that feel personal and authentic. These automations save your team hours of manual work while ensuring supporters receive the right message at the right time—strengthening trust and increasing donor loyalty. Putting personal connections first leads to measurable results. Nonprofits using Neon CRM see an average donation growth of 33% in their first year. By unifying data, reducing manual work, and enabling more meaningful engagement, Neon CRM helps organizations grow without losing the human touch that makes their mission matter. Free live chat, email, and phone support are included with every Neon CRM plan! With a dedicated U.S.-based support hub, 24/7 intelligent troubleshooting, faster response times, and expanded weekend availability, Neon One now provides industry-leading customer support. At Neon One, we believe your technology should grow with you. That’s why Neon CRM offers fair, affordable pricing on a sliding scale based on your organization’s revenue, not the number of contacts in your database. You can focus on building relationships and increasing impact, confident that your platform is designed to support you at every stage of growth.

Average Rating: 4.2/5.0

Total Reviews: 435

How Do G2 Users Rate Neon CRM?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.5/10)
  • Fundraising: 8.3/10 (Category avg: 8.0/10)
  • Reporting: 7.8/10 (Category avg: 8.0/10)
  • Donor Communications: 8.1/10 (Category avg: 7.9/10)

Who Is the Company Behind Neon CRM?

  • Seller: Neon One, LLC
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Chicago, IL
  • Twitter: @NeonOneTech
    629 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    191 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Director of Development
  • Top Industries: Non-Profit Organization Management, Performing Arts
  • Company Size: 86% Small, 10% Medium

What Do G2 Reviewers Say About Neon CRM?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Neon CRM, appreciating its intuitive design and swift navigation for all team members.
  • Users value the intuitive design and comprehensive features of Neon CRM, making nonprofit management seamless and effective.
  • Users praise the responsive and caring customer support of Neon CRM, enhancing overall satisfaction and experience.
  • Users praise Neon CRM for its responsive support and efficient donor management, making record creation and donation entry seamless.
  • Users appreciate the all-in-one solution of Neon CRM, simplifying nonprofit tasks for better efficiency and ease of use.
Cons
  • Users find the difficult learning curve challenging, often needing additional training and support to navigate advanced features.
  • Users find Neon CRM's reporting and event management features not intuitive, leading to confusion and inefficiency in usage.
  • Users find Neon CRM lacking essential features, as many functionalities require manual setup and have limitations.
  • Users find the missing features in Neon CRM frustrating, limiting their ability to manage data effectively and efficiently.
  • Users struggle with inefficient reporting, finding the updated features complicated and challenging for non-experts to navigate.

What Are Recent G2 Reviews of Neon CRM?

Tessitura

Unify operations. Deepen customer relationships. Grow revenue. Tessitura is a nonprofit technology company dedicated to helping arts and culture organizations thrive. Our comprehensive CRM platform is built specifically for the cultural sector, integrating ticketing, fundraising, memberships, marketing, education and business insights into one powerful system to fuel your mission’s success. Tessitura’s unified CRM provides a comprehensive, 360-degree view of every individual who interacts with your organization — whether they’re a ticket buyer, donor, member, volunteer or student. All customer interactions, from purchases and contributions to communications and preferences, are captured in a single, accessible profile. This centralized data enables teams across departments to personalize engagement, track relationships over time and make data-driven decisions. The platform also supports complex relationship mapping — connecting individuals to households, schools, foundations and networks — while maintaining industry-leading security and user permissions. With Tessitura, customer data becomes a strategic asset, powering insights, workflows and lifelong engagement. Key features include: Ticketing & admissions Sell any type of ticket — general admission, timed entry or reserved seating — with flexible tools for dynamic pricing, subscriptions and promotions. Fundraising & memberships Manage the full donor lifecycle, from online giving to major gifts and planned giving, with integrated stewardship and campaign tracking. Marketing Use behavioral data to create targeted, multichannel campaigns that drive engagement and revenue. Business insights Make data-driven decisions with drag-and-drop analytics, customizable dashboards and cross-departmental insights. Mobile & e-commerce Deliver seamless, branded experiences for ticketing, donations and memberships — optimized for mobile. More than software … a community. Tessitura supports over 800 organizations in 10 countries, including theaters, museums, zoos, aquariums and symphonies. Our team provides 24/7 support and expert guidance to help organizations grow revenue and build lasting engagement. Tessitura is a proven, scalable solution tailored to the unique needs of the cultural sector.

Average Rating: 3.8/5.0

Total Reviews: 77

How Do G2 Users Rate Tessitura?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 8.5/10)
  • Fundraising: 7.6/10 (Category avg: 8.0/10)
  • Reporting: 7.8/10 (Category avg: 8.0/10)
  • Donor Communications: 8.3/10 (Category avg: 7.9/10)

Who Is the Company Behind Tessitura?

  • Seller: Tessitura Network
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Dallas, TX
  • Twitter: @tessnetwork
    3,088 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    462 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Performing Arts, Non-Profit Organization Management
  • Company Size: 65% Medium, 29% Small

What Do G2 Reviewers Say About Tessitura?

AI-generated summary from verified user reviews

Pros
  • Users admire the incredible customer support from Tessitura, highlighting the team's helpfulness and responsiveness.
  • Users appreciate the robust system of Tessitura, which offers extensive functionalities and excellent customer support.
  • Users find the ease of use of Tessitura remarkable, facilitating access and management of their comprehensive database.
  • Users value the helpful customer support and responsive team, enhancing the overall experience with Tessitura.
  • Users value Tessitura for its robust data analytics, enhancing productivity and supporting informed decision-making in organizational activities.
Cons
  • Users find the difficult learning curve of Tessitura challenging, especially for newcomers and those unfamiliar with CRM systems.
  • Users find the steep learning curve of Tessitura challenging, especially those unfamiliar with complex systems or CRMs.
  • Users find a steep learning curve with Tessitura, especially for newcomers unfamiliar with CRM systems.
  • Users find Tessitura's complexity daunting, making it difficult for new staff to navigate and troubleshoot efficiently.
  • Users find the complexity issues of Tessitura challenging, making it hard to learn and use effectively.

What Are Recent G2 Reviews of Tessitura?

What Are G2 Users Discussing About Tessitura?

DonorPerfect

DonorPerfect is the nonprofit platform that makes it easy to do good. In a single system, development teams can make better decisions, build meaningful connections, and boost revenue by 25% in the first year. From solicitation to stewardship, DonorPerfect is known for its simple tools that drive community impact. Any size organization can manage contacts, automate tasks, analyze trends, measure progress, and share updates—all from one reliable source, and with top-rated support. Trusted by 75,000 nonprofit professionals, DonorPerfect makes it easy to do good. From sustaining your mission to simplifying daily tasks, DonorPerfect provides an all-in-one system for fundraising success, support, and sustainability. Out of the box, DonorPerfect includes powerful features like Constant Contact digital marketing, advanced custom reporting, and automated donor management, allowing nonprofits to make informed decisions and meaningful connections.

Average Rating: 4.4/5.0

Total Reviews: 563

How Do G2 Users Rate DonorPerfect?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.5/10)
  • Fundraising: 7.9/10 (Category avg: 8.0/10)
  • Reporting: 7.9/10 (Category avg: 8.0/10)
  • Donor Communications: 8.4/10 (Category avg: 7.9/10)

Who Is the Company Behind DonorPerfect?

  • Seller: DonorPerfect
  • Company Website:
  • Year Founded: 1981
  • HQ Location: Fort Washington, PA
  • Twitter: @DonorPerfect
    6,877 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    277 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Director of Development
  • Top Industries: Non-Profit Organization Management, Fund-Raising
  • Company Size: 77% Small, 22% Medium

What Do G2 Reviewers Say About DonorPerfect?

AI-generated summary from verified user reviews

Pros
  • Users praise DonorPerfect for its exceptional customer support, highlighting their timely, knowledgeable, and friendly assistance.
  • Users find DonorPerfect to be very easy to use, streamlining donor management and ensuring team collaboration.
  • Users appreciate the timely, knowledgeable, and friendly customer support of DonorPerfect, enhancing their overall experience.
  • Users appreciate the intuitive and robust features of DonorPerfect, enhancing donor management and operational efficiency.
  • Users value the ease of use in DonorPerfect, appreciating its intuitive design and efficient donor management features.
Cons
  • Users note missing features in DonorPerfect, leading to a less intuitive experience compared to newer CRM options.
  • Users find it challenging due to limited reporting capabilities and a lack of donor self-management options.
  • Users find the steep learning curve of DonorPerfect challenging, often feeling overwhelmed by its numerous features.
  • Users find the difficult reporting features of DonorPerfect challenging, making data pulls less intuitive and user-friendly.
  • Users often experience poor customer support, especially when needing help with report creation and technical issues.

What Are Recent G2 Reviews of DonorPerfect?

What Are G2 Users Discussing About DonorPerfect?

Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: * Fundraising * Reporting and Analytics * Income Management * Donor Engagement * Donation Management * Marketing Communications and Engagement * Personalized Journeys * Marketing Automation * Community Portals * Attribution & AI * Program Management and Service Delivery * Program Delivery * Grants Management * Impact Measurement * Volunteer Management * Advocacy * Hotline/Helpline Management * Case Management * Project Management * Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: * Always-on expertise: learn from the people who know Salesforce best * Data-driven insights: plan your strategic roadmap * Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. * 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission * +49% faster response to constituents * +24% donor retention * -32% service and support costs * -17% cost per dollar raised

Average Rating: 4.1/5.0

Total Reviews: 82

How Do G2 Users Rate Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 8.5/10)
  • Fundraising: 7.5/10 (Category avg: 8.0/10)
  • Reporting: 8.8/10 (Category avg: 8.0/10)
  • Donor Communications: 7.2/10 (Category avg: 7.9/10)

Who Is the Company Behind Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

  • Seller: Salesforce
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    83,223 employees on LinkedIn®
  • Ownership: NYSE:CRM

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 62% Small, 34% Medium

What Do G2 Reviewers Say About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

AI-generated summary from verified user reviews

Pros
  • Users value the customizability of Agentforce Nonprofit, enhancing fundraising and program management efficiency.
  • Users value the customization capabilities of Agentforce Nonprofit, facilitating tailored solutions for nonprofit fundraising and programs.
  • Users appreciate the customizability and comprehensive features of Agentforce Nonprofit, enhancing fundraising and program management efficiency.
  • Users benefit from the flexible CRM integration of Agentforce Nonprofit, allowing customization to suit specific program needs.
  • Users value the ability to efficiently store and access information with Agentforce Nonprofit, enhancing their data management experience.
Cons
  • Users find the confusing terminology challenging, making data management mistakes more likely despite training efforts.
  • Users find that there's a difficult learning curve due to its differences from other Salesforce products.
  • Users find the difficult learning curve challenging as it differs from other Salesforce products, requiring time to adapt.
  • Users find the pricing of Agentforce Nonprofit to be expensive, alongside concerns about implementation and customer service.
  • Users express concerns about the high fees and aggressive billing process associated with Agentforce Nonprofit.

What Are Recent G2 Reviews of Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

What Are G2 Users Discussing About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

Keela

Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape.

Average Rating: 4.6/5.0

Total Reviews: 103

How Do G2 Users Rate Keela?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.5/10)
  • Fundraising: 8.4/10 (Category avg: 8.0/10)
  • Reporting: 7.7/10 (Category avg: 8.0/10)
  • Donor Communications: 8.7/10 (Category avg: 7.9/10)

Who Is the Company Behind Keela?

  • Seller: Velora
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Fresno, CA
  • LinkedIn® Page: www.linkedin.com
    71 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director
  • Top Industries: Non-Profit Organization Management
  • Company Size: 85% Small, 13% Medium

What Do G2 Reviewers Say About Keela?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Keela, making it the standout choice among CRMs for nonprofits.
  • Users commend Keela's responsive customer support, which efficiently addresses inquiries and enhances the overall experience.
  • Users highlight the easy-to-use donations management of Keela, enhancing efficiency for both staff and donors.
  • Users value Keela for its streamlined donor management, making fundraising and project management seamless and efficient.
  • Users love the integrated email communication in Keela, enhancing efficiency and simplifying donor engagement and campaign management.
Cons
  • Users note the limited features in Keela, particularly lacking mobile optimization and advanced automation options.
  • Users are frustrated by the lack of mobile preview options in email functionality, hindering effective mobile optimization.
  • Users note limited features in Keela, particularly in automation complexity and email design flexibility compared to other platforms.
  • Users criticize Keela for its poor design, lacking mobile previews and essential database functionality for effective email marketing.
  • Users find data management overly complex, especially with newsletter performance tracking and language limitations impacting usability.

What Are Recent G2 Reviews of Keela?

Bonterra EveryAction

Bonterra EveryAction puts power behind your fundraising program within our unified CRM. You'll discover a better, more user-friendly platform to grow donor relationships, track prospects, grants, and pledges, cultivate planned giving, run custom reports, and ultimately raise more money. Boost your nonprofit's digital marketing efforts by running optimized, targeted, multi-channel digital campaigns that drive results and increase fundraising and engagement with EveryAction.

Average Rating: 4.3/5.0

Total Reviews: 281

How Do G2 Users Rate Bonterra EveryAction?

  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 8.5/10)
  • Fundraising: 7.9/10 (Category avg: 8.0/10)
  • Reporting: 7.9/10 (Category avg: 8.0/10)
  • Donor Communications: 7.9/10 (Category avg: 7.9/10)

Who Is the Company Behind Bonterra EveryAction?

  • Seller: Bonterra
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Austin, United States
  • Twitter: @BonterraTech
    922 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,322 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Organizer
  • Top Industries: Non-Profit Organization Management, Civic & Social Organization
  • Company Size: 71% Small, 27% Medium

What Do G2 Reviewers Say About Bonterra EveryAction?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Bonterra EveryAction, finding it simple to learn and deploy effectively.
  • Users appreciate the seamless integration and comprehensive features of Bonterra EveryAction for managing contacts and campaigns.
  • Users appreciate the seamless integration of Bonterra EveryAction, making it a versatile tool for various organizational tasks.
  • Users value the robust tracking capabilities of Bonterra EveryAction, enabling efficient fundraising and comprehensive data management.
  • Users value the ease of email communication with EveryAction, appreciating its features for segmentation and automation.
Cons
  • Users face a challenging learning curve with Bonterra EveryAction, impacting adoption and ease of use for non-tech-savvy team members.
  • Users find the difficult learning curve challenging, as the platform lacks a clear user guide and intuitive navigation.
  • Users experience limited customization options, affecting user-friendly tools and reporting capabilities in Bonterra EveryAction.
  • Users find the interface not intuitive, struggling to navigate through numerous options and complex features.
  • Users find the platform not user-friendly, struggling with complexity and a steep learning curve for features.

What Are Recent G2 Reviews of Bonterra EveryAction?

Blackbaud Luminate Online

Luminate executes your online strategy with integrated campaigns for digital, social and mobile channels, so you can engage more effectively with your supporters to raise more money for your mission.

Average Rating: 3.1/5.0

Total Reviews: 64

How Do G2 Users Rate Blackbaud Luminate Online?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.5/10)
  • Fundraising: 9.2/10 (Category avg: 8.0/10)
  • Reporting: 10.0/10 (Category avg: 8.0/10)
  • Donor Communications: 5.0/10 (Category avg: 7.9/10)

Who Is the Company Behind Blackbaud Luminate Online?

  • Seller: Blackbaud
  • Year Founded: 1981
  • HQ Location: Charleston, South Carolina
  • Twitter: @blackbaud
    32,521 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,233 employees on LinkedIn®
  • Ownership: NASDAQ:BLKB

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 54% Medium, 26% Small

What Do G2 Reviewers Say About Blackbaud Luminate Online?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the organization of documents within Blackbaud Luminate Online, enhancing their overall experience with the CMS.
Cons
  • Users find the clunky interface of Blackbaud Luminate Online frustrating and not user-friendly.
  • Users find the limited customization of Blackbaud Luminate Online to be outdated and not user-friendly.

What Are Recent G2 Reviews of Blackbaud Luminate Online?

What Are G2 Users Discussing About Blackbaud Luminate Online?

Blackbaud Enterprise Fundraising CRM

Blackbaud Enterprise Fundraising CRM is a purpose-built cloud solution designed to help enterprise nonprofit, healthcare, and higher education organizations increase fundraising performance with greater precision and efficiency. By unifying complex constituent data with embedded analytics and emerging AI capabilities, the platform enables teams to identify high-value opportunities, prioritize engagement, and act on insights faster. Integrated intelligence— including AI-powered summaries, recommendations, and data-driven segmentation—helps fundraisers personalize outreach at scale, strengthen donor relationships, and accelerate pipeline growth, while maintaining the security, flexibility, and control required for large, mission-critical operations.

Average Rating: 3.4/5.0

Total Reviews: 44

How Do G2 Users Rate Blackbaud Enterprise Fundraising CRM?

  • Has the product been a good partner in doing business?: 4.5/10 (Category avg: 8.5/10)
  • Fundraising: 6.7/10 (Category avg: 8.0/10)
  • Reporting: 6.2/10 (Category avg: 8.0/10)
  • Donor Communications: 4.2/10 (Category avg: 7.9/10)

Who Is the Company Behind Blackbaud Enterprise Fundraising CRM?

  • Seller: Blackbaud
  • Company Website:
  • Year Founded: 1981
  • HQ Location: Charleston, South Carolina
  • Twitter: @blackbaud
    32,521 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,233 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Higher Education, Non-Profit Organization Management
  • Company Size: 48% Medium, 32% Small

What Do G2 Reviewers Say About Blackbaud Enterprise Fundraising CRM?

AI-generated summary from verified user reviews

Pros
  • Users value the extensive integrations in Blackbaud CRM, enabling high customization and enhanced functionality for large nonprofits.
  • Users value the comprehensive tools offered by Blackbaud Enterprise Fundraising CRM, enhancing capabilities through product integration.
  • Users value the customization capabilities of Blackbaud CRM, enhancing functionality for large nonprofit organizations.
  • Users value the extensive customizability of Blackbaud CRM, enabling tailored solutions for large nonprofit needs.
  • Users praise the extensive customization options in Blackbaud Enterprise Fundraising CRM, enhancing functionality for large nonprofits.
Cons
  • Users find Blackbaud Enterprise Fundraising CRM to be excessively overpriced, especially given its outdated features and poor support.
  • Users find the clunky interface of Blackbaud eTapestry frustrating, making basic tasks unnecessarily complicated and time-consuming.
  • Users find the complexity of implementation challenging, especially without sufficient budget or team support during transition.
  • Users find the data migration process challenging, especially without substantial budget or resources for a smooth transition.
  • Users find the difficult setup process frustrating, particularly with ongoing challenges post-transition requiring substantial resources.

What Are Recent G2 Reviews of Blackbaud Enterprise Fundraising CRM?

What Are G2 Users Discussing About Blackbaud Enterprise Fundraising CRM?