# Best Nonprofit CRM Software for Medium-Sized Businesses *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Products classified in the overall Nonprofit CRM category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Nonprofit CRM to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Nonprofit CRM category. In addition to qualifying for inclusion in the Nonprofit CRM Software category, to qualify for inclusion in the Medium-Sized Business Nonprofit CRM Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. ## Top Nonprofit CRM Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Givebutter](https://www.g2.com/products/givebutter/reviews) | 4.7/5.0 (2,145 reviews) | Free fundraising campaigns with donor CRM | "[No-Code Setup That Saves Time and Money](https://www.g2.com/survey_responses/givebutter-review-12925463)" | | 2 | [Zeffy](https://www.g2.com/products/zeffy/reviews) | 4.9/5.0 (1,041 reviews) | Fee-free fundraising with integrated donor CRM | "[Update after over 2 years of using the Zeffy Platform.](https://www.g2.com/survey_responses/zeffy-review-9950169)" | | 3 | [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) | 4.6/5.0 (891 reviews) | Donor retention tracking with engagement scoring | "[Easy for Non-Technical Teams, Straightforward Reporting, and Great Customization](https://www.g2.com/survey_responses/bloomerang-crm-review-13106603)" | | 4 | [Donorbox](https://www.g2.com/products/donorbox/reviews) | 4.6/5.0 (1,493 reviews) | Embeddable donation forms with pay-per-use pricing | "[Ideal for recurring donations - professional interface, but sometimes the site bugs](https://www.g2.com/survey_responses/donorbox-review-13046016)" | | 5 | [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) | 4.2/5.0 (428 reviews) | Donor tracking with automated stewardship workflows | "[Intuitive CRM with Powerful Dashboards and Room to Grow](https://www.g2.com/survey_responses/neon-crm-review-12562784)" | | 6 | [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) | 4.1/5.0 (82 reviews) | Donor and volunteer tracking with Salesforce customization | "[Effortless Donation and Volunteer Tracking](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107)" | | 7 | [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews) | 4.3/5.0 (101 reviews) | Membership operations with program registration tracking | "[Easy to Navigate, Reliable Performance—Daxko Keeps Our Programs Organized](https://www.g2.com/survey_responses/daxko-operations-review-12855783)" | | 8 | [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) | 3.9/5.0 (621 reviews) | Fundraiser-facing donor CRM with dual-view architecture | "[RE NXT Is Good for My Organization But Could Be Even Better With Enhanced Database Management Tools](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217)" | | 9 | [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) | 4.4/5.0 (563 reviews) | Donor acknowledgment and retention tracking workflows | "[Top-Notch Support: Chatbot, Helpline, and Clear Webinars](https://www.g2.com/survey_responses/donorperfect-review-12270274)" | | 10 | [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) | 4.3/5.0 (280 reviews) | — | "[The Most Comprehensive CRM for Unifying Projects and Donors](https://www.g2.com/survey_responses/virtuous-crm-review-12891699)" | ## G2 Grid® for Nonprofit CRM Software ![G2 Grid® for Nonprofit CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/nonprofit-crm/grids.png?focus%5B%5D=9907&focus%5B%5D=4432&focus%5B%5D=25741&focus%5B%5D=14487&focus%5B%5D=97514&focus%5B%5D=446&focus%5B%5D=144315&focus%5B%5D=4435) Highlighted products: Daxko Operations, Blackbaud Raiser's Edge NXT, Virtuous CRM+, Bloomerang CRM, Givebutter, NetSuite, Zeffy, and Neon CRM. Underlying data: [Grid® JSON](https://www.g2.com/categories/nonprofit-crm/grids.json?focus%5B%5D=daxko-operations&focus%5B%5D=blackbaud-raiser-s-edge-nxt&focus%5B%5D=virtuous-crm&focus%5B%5D=bloomerang-crm&focus%5B%5D=givebutter&focus%5B%5D=oracle-netsuite&focus%5B%5D=zeffy&focus%5B%5D=neon-one-llc-neon-crm&segment=mid-market) ## How Many Nonprofit CRM Software Products Does G2 Track? **Total Products under this Category:** 149 ### Category Stats (Jul 2026) - **Average Rating**: 4.14/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: DonorSnap (+2.2%) - Among all products in this category, DonorSnap recorded the largest rating increase compared to last month *Last updated: July 19, 2026* ## How Does G2 Rank Nonprofit CRM Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 15,600+ Authentic Reviews - 149+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Nonprofit CRM Software Is Best for Your Use Case? - **Best for Small Businesses:** [Givebutter](https://www.g2.com/products/givebutter/reviews) - **Best for Mid-Market:** [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews) - **Best for Enterprise:** [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) - **Highest User Satisfaction:** [Givebutter](https://www.g2.com/products/givebutter/reviews) - **Best Free Software:** [Givebutter](https://www.g2.com/products/givebutter/reviews) --- **Sponsored** ### Greenhouse Greenhouse is more than an ATS – they’re a true hiring partner that gives companies of all sizes everything they’ll ever need to get measurably better at hiring. With Greenhouse, organizations can cut recruiting costs and ensure every hire is the right hire. Their industry-leading, AI-powered software supports every stage of the hiring process, from sourcing to onboarding, empowering companies to hire top talent quickly, consistently and fairly – today and as their business grows. With a structured hiring approach at its core, Greenhouse makes it easy to define the role, requirements and attributes of a successful candidate before a job is posted, enabling internal alignment and more confident, data-driven decisions. Greenhouse Real Talent™ enhances this process by helping teams identify and prioritize real, qualified candidates while detecting fraud, spam and impersonation attempts. They’ve helped over 7,500 companies across diverse industry verticals and scaling goals turn talent into a strategic advantage, so they can be ready to hire for what’s next. Some of the most successful companies, like Hubspot, Block, NFL, Lyft, Trivago and HelloFresh, use Greenhouse for data and guidance on the behaviors and capabilities they need to improve their overall hiring performance. They have also received numerous awards showcasing their commitment to product innovation and great hiring, including: G2 Top 50 Best HR Products (2025), G2 Best Enterprise Products (2025), Fortune Best Workplaces (2019–2024) and Inc. 5000 (2018–2024). © 2024, Greenhouse Software, Inc. All rights reserved. "Hire for what's next," “The/Your all-together hiring platform,” "Talent Makers" and the G Logo are trademarks of Greenhouse Software, Inc. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=482&secure%5Bchosen_at%5D=2026-07-19T19%3A30%3A52Z&secure%5Bdisplayable_resource_id%5D=789&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=3900&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3900&secure%5Bresource_id%5D=482&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fnonprofit-crm%2Fmid-market&secure%5Btoken%5D=0edbfe32177dd25a0c9af1676ffb462de643f0bd811c3c8ae0adb7d20dab0de5&secure%5Burl%5D=https%3A%2F%2Fwww.greenhouse.com%2Fdemo%3Futm_medium%3Ddirectories%26utm_source%3Dg2clicks%26utm_campaign%3DGRO-1125-directoryppc%26utm_targeting%3Dnamer-all-ec-prospect%26utm_content%3D&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Nonprofit CRM Software Products in 2026? ### 1. [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews) Daxko Operations is a modern nonprofit management software platform that helps membership-based community organizations manage membership, programs, payments, reporting, and engagement in one secure, unified system. Built specifically for YMCAs, JCCs, Boys & Girls Clubs, and health and wellness organizations, it supports the operational and financial workflows required to run multi-location community centers at scale. Built to support the real-world complexity of nonprofit organizations, Daxko Operations handles high-volume check-ins, flexible program administration, recurring billing, and day-to-day staff workflows without relying on disconnected tools or manual workarounds. Core capabilities are live today and designed to work together out of the box, helping teams standardize processes and reduce operational friction across departments. Security, privacy, and compliance are foundational to the platform. Daxko Operations includes enterprise-grade security controls, role-based access, and strong data governance to help protect sensitive member and financial information. Integrated payments and financial workflows support accurate billing, and more reliable financial reporting, giving leadership teams confidence in operational performance. Built-in automation and intelligent insights help reduce administrative burden, improve accuracy, and give decision-makers clearer visibility into performance across the organization. With one source of truth for membership, programs, and financial activity, teams can operate more efficiently and focus more time on serving their communities. Key capabilities include: • Membership management and member account tools for community-based organizations • Program management software for registrations, schedules, events, and capacity-based offerings • Integrated payments that support revenue collection and reconciliation Dashboards and analytics for operational visibility and board-ready insights • Enterprise-grade data security, privacy protections, and role-based access controls • Automations and AI-powered insights that reduce manual effort and improve consistency Daxko Operations is trusted by nonprofit leaders who need software that works the way their organization works by delivering clarity, control, and reliability without depending on future feature promises. **Average Rating:** 4.3/5.0 **Total Reviews:** 101 **How Do G2 Users Rate Daxko Operations?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.5/10) - **Fundraising:** 6.5/10 (Category avg: 8.0/10) - **Reporting:** 6.9/10 (Category avg: 7.9/10) - **Donor Communications:** 7.0/10 (Category avg: 7.9/10) **Who Is the Company Behind Daxko Operations?** - **Seller:** [Daxko](https://www.g2.com/sellers/daxko) - **Company Website:** https://www.daxko.com - **Year Founded:** 1998 - **HQ Location:** Birmingham, AL - **Twitter:** @Daxko (2,161 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/daxko (888 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness, Non-Profit Organization Management - **Company Size:** 63% Mid-Market, 22% Small-Business #### What Are Daxko Operations's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Efficiency (11 reviews) - Efficiency Improvement (11 reviews) - Navigation Ease (11 reviews) - Functionality (9 reviews) **Cons:** - Technical Issues (9 reviews) - Missing Features (6 reviews) - Not User-Friendly (5 reviews) - Donation Management (4 reviews) - Accounting Limitations (3 reviews) ### What Do G2 Reviewers Say About Daxko Operations? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Daxko Operations, finding it quick and straightforward for daily tasks. - Users value the **efficiency** of Daxko Operations, enabling seamless access and streamlined communication across departments. - Users value the **efficiency improvement** Daxko Operations provides, allowing teams to focus more on community service. - Users appreciate the **navigation ease** of Daxko Operations, finding it quick and intuitive for daily tasks. - Users value the **user-friendly interface and robust features** of Daxko Operations, enhancing efficiency in health and wellness management. **Cons:** - Users experience **technical issues** with Daxko Operations, including crashes and difficulties integrating peripherals and managing digital files. - Users feel the need for **missing features** like direct credit application and a help button for easier navigation. - Users find Daxko Operations **not user-friendly** , struggling with navigation, outdated interface, and report accessibility. - Users often find **constant changes and updates** frustrating, complicating donor searches and fundraising component usability. - Users find **accounting limitations** in Daxko Operations, especially regarding payment scheduling and attendance tracking features. #### What Are Recent G2 Reviews of Daxko Operations? **"[Easy to Navigate, Reliable Performance—Daxko Keeps Our Programs Organized](https://www.g2.com/survey_responses/daxko-operations-review-12855783)"** **Rating:** 4.5/5.0 stars *— Hailey W.* [Read full review](https://www.g2.com/survey_responses/daxko-operations-review-12855783) --- **"[Efficient Member Management, Needs Sign-Up Improvements](https://www.g2.com/survey_responses/daxko-operations-review-11057361)"** **Rating:** 5.0/5.0 stars *— Jason C.* [Read full review](https://www.g2.com/survey_responses/daxko-operations-review-11057361) --- #### What Are G2 Users Discussing About Daxko Operations? - [What does Daxko Engage do?](https://www.g2.com/discussions/what-does-daxko-engage-do) - [What is Daxko ymca?](https://www.g2.com/discussions/what-is-daxko-ymca) - [How much does Daxko cost?](https://www.g2.com/discussions/daxko-engage-how-much-does-daxko-cost) - [What is Daxko mobile app?](https://www.g2.com/discussions/what-is-daxko-mobile-app) - [What does Daxko do?](https://www.g2.com/discussions/what-does-daxko-do) ### 2. [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) On average, Raiser's Edge NXT customers experience: - 35% growth in number of donors - 48% growth in number of gifts - 44% growth in total dollars raised Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processes, increasing operational efficiency, and provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission. **Average Rating:** 3.9/5.0 **Total Reviews:** 621 **How Do G2 Users Rate Blackbaud Raiser's Edge NXT?** - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.5/10) - **Fundraising:** 7.1/10 (Category avg: 8.0/10) - **Reporting:** 6.6/10 (Category avg: 7.9/10) - **Donor Communications:** 6.1/10 (Category avg: 7.9/10) **Who Is the Company Behind Blackbaud Raiser's Edge NXT?** - **Seller:** [Blackbaud](https://www.g2.com/sellers/blackbaud) - **Company Website:** https://www.blackbaud.com/ - **Year Founded:** 1981 - **HQ Location:** Charleston, South Carolina - **Twitter:** @blackbaud (32,521 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/162724/ (3,233 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Development Associate, Development Coordinator - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 49% Mid-Market, 41% Small-Business #### What Are Blackbaud Raiser's Edge NXT's Pros and Cons? **Pros:** - Ease of Use (69 reviews) - Intuitive (30 reviews) - User Experience (29 reviews) - Features (25 reviews) - Donor Management (24 reviews) **Cons:** - Missing Features (34 reviews) - Database Issues (19 reviews) - Limited Features (18 reviews) - Limitations (17 reviews) - Limited Access (15 reviews) ### What Do G2 Reviewers Say About Blackbaud Raiser's Edge NXT? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Blackbaud Raiser's Edge NXT, enjoying its user-friendly interface and efficiency. - Users appreciate the **intuitive design** of Blackbaud Raiser's Edge NXT, making it easy for novices to navigate. - Users appreciate the **user-friendly interface** of Blackbaud Raiser's Edge NXT, making navigation intuitive and straightforward. - Users value the **flexibility and comprehensive features** of Raiser's Edge NXT, enhancing their data management and fundraising efforts. - Users highly value the **flexibility and comprehensive features** of Blackbaud Raiser's Edge NXT for effective donor management. **Cons:** - Users find **missing features** frustrating, citing limitations like lack of webview and insufficient event form options. - Users express frustration over **database issues** , lacking important functionalities in WebView compared to the database view. - Users find the **limited features** frustrating, wishing for enhancements like multi-donor view and improved database functions. - Users find **limited functionality** in Blackbaud Raiser's Edge NXT compared to the traditional database, complicating tasks. - Users desire **limited access** to multiple donors simultaneously, wishing for enhanced integrations and features in Raiser's Edge NXT. #### What Are Recent G2 Reviews of Blackbaud Raiser's Edge NXT? **"[RE NXT Is Good for My Organization But Could Be Even Better With Enhanced Database Management Tools](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217)"** **Rating:** 4.0/5.0 stars *— Rhiannon A.* [Read full review](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217) --- **"[Industry Leader Trying to Modernize](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-8642016)"** **Rating:** 4.0/5.0 stars *— Daniel S.* [Read full review](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-8642016) --- #### What Are G2 Users Discussing About Blackbaud Raiser's Edge NXT? - [What is Blackbaud Raiser's Edge NXT used for?](https://www.g2.com/discussions/what-is-blackbaud-raiser-s-edge-nxt-used-for) - [How much does Raiser's Edge NXT cost?](https://www.g2.com/discussions/how-much-does-raiser-s-edge-nxt-cost) - [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) - 2 comments - [Is Raiser's Edge a CRM database?](https://www.g2.com/discussions/is-raiser-s-edge-a-crm-database) - [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) - 1 comment ### 3. [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) Virtuous CRM+ is the AI-powered, Responsive donor management platform that brings your fundraising data and workflows into one modern, connected system. Virtuous CRM+ equips fundraisers to personalize outreach across the entire giving journey and automate internal work. Key Capabilities: - Unified fundraising data in one connected platform to give fundraisers a complete 360-degree view of every donor’s giving, engagement, and relationships. - Real-time donor behavior and engagement insights to reveal timely opportunities for outreach and deepen donor connection. - Automated workflows and task assignments to trigger personalized emails, calls, texts, and actions based on real-time donor behavior. - Integrated email, SMS, and online giving tools to simplify multichannel communication and keep donor journeys consistent and relevant. - Dynamic segmentation powered by real-time data to help teams deliver targeted campaigns that drive stronger results. - Advanced reporting and operational tools to analyze trends, monitor KPIs, and support finance, development, and leadership needs. Seamless Integration With Other Virtuous Products: - Frictionless online giving experiences using Virtuous Raise to increase conversions, recurring gifts, and average gift size. - AI-powered donor profile enrichment using Virtuous Insights to identify high-potential donors. - Enterprise-grade reporting using Virtuous Analytics to forecast performance and inform strategic decisions. - Event and volunteer management using Virtuous Volunteer to unify giving and service data. - AI-generated outreach using Virtuous Momentum to accelerate personalized communication. Nonprofits Using Virtuous CRM+ Have Seen: - 12% increase in donor retention - 0% increase in average gift size - 20% decrease in administrative time Virtuous CRM+ helps nonprofits build deeper donor relationships, automate what matters most, and grow generosity with clarity and confidence. **Average Rating:** 4.3/5.0 **Total Reviews:** 280 **How Do G2 Users Rate Virtuous CRM+?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Fundraising:** 8.5/10 (Category avg: 8.0/10) - **Reporting:** 8.2/10 (Category avg: 7.9/10) - **Donor Communications:** 8.6/10 (Category avg: 7.9/10) **Who Is the Company Behind Virtuous CRM+?** - **Seller:** [Virtuous](https://www.g2.com/sellers/virtuous) - **Company Website:** https://www.virtuouscrm.com - **Year Founded:** 2014 - **HQ Location:** Phoenix, AZ - **Twitter:** @VirtuousCRM (892 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10156539/ (206 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director of Development - **Top Industries:** Non-Profit Organization Management, Religious Institutions - **Company Size:** 63% Small-Business, 35% Mid-Market #### What Are Virtuous CRM+'s Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Intuitive (4 reviews) - Customer Support (3 reviews) - Easy Integrations (3 reviews) - Email Marketing (3 reviews) **Cons:** - Expensive (2 reviews) - Form Design Issues (2 reviews) - Integration Issues (2 reviews) - Limited Customization (2 reviews) - Payment Issues (2 reviews) ### What Do G2 Reviewers Say About Virtuous CRM+? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive and user-friendly interface** of Virtuous CRM+, enhancing daily tracking and profile management. - Users find the **intuitive interface** of Virtuous CRM+ makes daily tasks and profile management effortless. - Users value the **knowledgeable and helpful customer support** of Virtuous CRM+, enhancing their onboarding and engagement processes. - Users love the **easy integrations** of Virtuous CRM+, streamlining their work for email marketing and event tracking. - Users love the **intuitive email marketing features** of Virtuous CRM+, streamlining their outreach and donor engagement effortlessly. **Cons:** - Users find Virtuous CRM+ to be **expensive** , especially for small enterprises, despite its overall effectiveness. - Users find **form design issues** limit practicality and customization for collecting information and payments effectively. - Users experience **integration issues** that can hinder seamless functionality with Virtuous CRM+, impacting overall user satisfaction. - Users find the **limited customization** of forms in Virtuous CRM+ to be frustrating and restrictive. - Users find that **payment issues** with forms often hinder effective information collection and payment processing. #### What Are Recent G2 Reviews of Virtuous CRM+? **"[The Most Comprehensive CRM for Unifying Projects and Donors](https://www.g2.com/survey_responses/virtuous-crm-review-12891699)"** **Rating:** 5.0/5.0 stars *— Clark B.* [Read full review](https://www.g2.com/survey_responses/virtuous-crm-review-12891699) --- **"[Complete CRM that meets our day to day needs and is easy to use](https://www.g2.com/survey_responses/virtuous-crm-review-8481150)"** **Rating:** 5.0/5.0 stars *— Sue R.* [Read full review](https://www.g2.com/survey_responses/virtuous-crm-review-8481150) --- #### What Are G2 Users Discussing About Virtuous CRM+? - [What is Virtuous used for?](https://www.g2.com/discussions/what-is-virtuous-used-for) ### 4. [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before. **Average Rating:** 4.6/5.0 **Total Reviews:** 891 **How Do G2 Users Rate Bloomerang CRM?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10) - **Fundraising:** 8.7/10 (Category avg: 8.0/10) - **Reporting:** 8.9/10 (Category avg: 7.9/10) - **Donor Communications:** 8.8/10 (Category avg: 7.9/10) **Who Is the Company Behind Bloomerang CRM?** - **Seller:** [Bloomerang Giving Platform](https://www.g2.com/sellers/bloomerang-giving-platform) - **Company Website:** https://bloomerang.co - **Year Founded:** 2012 - **HQ Location:** Indianapolis - **Twitter:** @bloomerangTech (7,701 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2675499/ (577 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 81% Small-Business, 18% Mid-Market #### What Are Bloomerang CRM's Pros and Cons? **Pros:** - Ease of Use (31 reviews) - Report Generation (14 reviews) - Reporting (14 reviews) - Intuitive (13 reviews) - Customer Support (12 reviews) **Cons:** - Limited Features (9 reviews) - Email Functionality (7 reviews) - Limited Customization (7 reviews) - Email Management (6 reviews) - Learning Curve (5 reviews) ### What Do G2 Reviewers Say About Bloomerang CRM? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Bloomerang CRM, making navigation and reporting straightforward for everyone. - Users value the **robust report generation** in Bloomerang CRM, finding it essential for tracking donor engagement and progress. - Users highly value the **informative reporting features** of Bloomerang, enabling them to easily access accurate data. - Users find Bloomerang to be **intuitive and user-friendly** , making donor management a seamless and enjoyable process. - Users highlight the **exceptional customer support** of Bloomerang CRM, praising their patience and training in resolving inquiries. **Cons:** - Users find Bloomerang CRM has **limited features** , lacking necessary tools for effective email tracking and survey customization. - Users find Bloomerang's email functionality **lacks customization** , limiting their ability to send tailored communications effectively. - Users feel the **limited customization** options hinder their ability to tailor features like emails and reporting effectively. - Users feel the **email management features are limited** , needing better customization options and improved response tracking. - Users find the **learning curve steep** due to its robust features and lack of personalized training support. #### What Are Recent G2 Reviews of Bloomerang CRM? **"[Easy for Non-Technical Teams, Straightforward Reporting, and Great Customization](https://www.g2.com/survey_responses/bloomerang-crm-review-13106603)"** **Rating:** 5.0/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/bloomerang-crm-review-13106603) --- **"[Bloom’s QuickBooks Integration & Mission Team Management Saves Us 45 Hours a Week](https://www.g2.com/survey_responses/bloomerang-crm-review-12972942)"** **Rating:** 5.0/5.0 stars *— Julie S.* [Read full review](https://www.g2.com/survey_responses/bloomerang-crm-review-12972942) --- #### What Are G2 Users Discussing About Bloomerang CRM? - [What is Bloomerang used for?](https://www.g2.com/discussions/what-is-bloomerang-used-for) - [What is Qgiv used for?](https://www.g2.com/discussions/what-is-qgiv-used-for) - [What is donor management?](https://www.g2.com/discussions/what-is-donor-management) - 1 comment - [What does Qgiv do?](https://www.g2.com/discussions/what-does-qgiv-do) - [What is the best donor management software?](https://www.g2.com/discussions/bloomerang-what-is-the-best-donor-management-software) - 1 comment ### 5. [Givebutter](https://www.g2.com/products/givebutter/reviews) Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers. For more information on Givebutter, visit https://givebutter.com. Givebutter: Raise more. Pay less. Give better. 💛 **Average Rating:** 4.7/5.0 **Total Reviews:** 2,145 **How Do G2 Users Rate Givebutter?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.5/10) - **Fundraising:** 9.1/10 (Category avg: 8.0/10) - **Reporting:** 8.3/10 (Category avg: 7.9/10) - **Donor Communications:** 8.7/10 (Category avg: 7.9/10) **Who Is the Company Behind Givebutter?** - **Seller:** [Givebutter](https://www.g2.com/sellers/givebutter) - **Company Website:** https://www.givebutter.com - **Year Founded:** 2016 - **HQ Location:** Wilmington, DE - **LinkedIn® Page:** https://www.linkedin.com/company/givebutter/about (177 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, President - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 83% Small-Business, 11% Mid-Market #### What Are Givebutter's Pros and Cons? **Pros:** - Ease of Use (397 reviews) - Fundraising (216 reviews) - Intuitive (169 reviews) - Easy Setup (164 reviews) - Setup Ease (140 reviews) **Cons:** - Missing Features (82 reviews) - Donation Management (63 reviews) - High Fees (52 reviews) - Limited Customization (52 reviews) - Limited Features (46 reviews) ### What Do G2 Reviewers Say About Givebutter? *AI-generated summary from verified user reviews* **Pros:** - Users find Givebutter incredibly **easy to use** , allowing quick and efficient setup for fundraising and data management. - Users value the **ease of fundraising** with Givebutter, enjoying seamless campaign management and user-friendly features. - Users love the **intuitive design** of Givebutter, making donation management and fundraising seamlessly simple and efficient. - Users praise the **easy setup** of Givebutter, enabling quick and effective use for fundraising and communication. - Users appreciate the **easy setup** of Givebutter, finding it intuitive and quick for fundraising campaigns. **Cons:** - Users note the **missing features** in Givebutter, highlighting the need for better AI integration and contact management tools. - Users experience **pledge management issues** that complicate tracking donations and affect overall usability during events. - Users express concern over **high fees** , feeling that they impact donations and the overall experience on Givebutter. - Users find the **limited customization** options for contact lists and donation pages frustrating and restrictive. - Users often find **limited features** in Givebutter frustrating, particularly regarding event settings and contact management. #### What Are Recent G2 Reviews of Givebutter? **"[No-Code Setup That Saves Time and Money](https://www.g2.com/survey_responses/givebutter-review-12925463)"** **Rating:** 4.0/5.0 stars *— Angela F.* [Read full review](https://www.g2.com/survey_responses/givebutter-review-12925463) --- **"[Givebutter: User-Friendly Fundraising Platform - Rising Leader in the Development Industry](https://www.g2.com/survey_responses/givebutter-review-13111971)"** **Rating:** 5.0/5.0 stars *— Thavy H.* [Read full review](https://www.g2.com/survey_responses/givebutter-review-13111971) --- #### What Are G2 Users Discussing About Givebutter? - [What is Givebutter used for?](https://www.g2.com/discussions/what-is-givebutter-used-for) - 4 comments - [What does Givebutter do?](https://www.g2.com/discussions/what-does-givebutter-do) - 6 comments - [What is give butter?](https://www.g2.com/discussions/what-is-give-butter) - 2 comments - [Is Give butter safe?](https://www.g2.com/discussions/is-give-butter-safe) - 3 comments - [How much does Givebutter cost?](https://www.g2.com/discussions/how-much-does-givebutter-cost) - 5 comments ### 6. [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries. **Average Rating:** 4.1/5.0 **Total Reviews:** 4,718 **How Do G2 Users Rate NetSuite?** - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.5/10) - **Fundraising:** 7.5/10 (Category avg: 8.0/10) - **Reporting:** 8.4/10 (Category avg: 7.9/10) - **Donor Communications:** 7.3/10 (Category avg: 7.9/10) **Who Is the Company Behind NetSuite?** - **Seller:** [Oracle](https://www.g2.com/sellers/oracle) - **Company Website:** https://www.oracle.com/middleware/technologies/api-manager.html - **Year Founded:** 1977 - **HQ Location:** Austin, TX - **Twitter:** @Oracle (827,997 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1028/ (208,078 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Controller, Accounting Manager - **Top Industries:** Computer Software, Accounting - **Company Size:** 57% Mid-Market, 31% Small-Business #### What Are NetSuite's Pros and Cons? **Pros:** - Ease of Use (568 reviews) - Customizability (363 reviews) - Functionality (337 reviews) - Customization Options (320 reviews) - Customization (300 reviews) **Cons:** - Learning Curve (383 reviews) - Improvement Needed (335 reviews) - Missing Features (286 reviews) - Limited Customization (248 reviews) - Not User-Friendly (243 reviews) ### What Do G2 Reviewers Say About NetSuite? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** in navigating and customizing reports, enhancing efficiency and productivity. - Users value the **customizability** of NetSuite, which adapts seamlessly to diverse business needs and processes. - Users value the **robust reporting and integration capabilities** of NetSuite, enhancing cross-functional business operations seamlessly. - Users benefit from **extensive customization options** in NetSuite, greatly enhancing data management and user experience. - Users value the **customization options** in NetSuite, enhancing usability and control for streamlined data management. **Cons:** - Users find the **learning curve steep** , making initial setup and customization time-consuming and frustrating. - Users find the **interface outdated** and experience significant challenges with usability and integration complexities. - Users find the **missing features** in NetSuite frustrating, particularly with complex settings and limited customization options. - Users express frustration with **limited customization** options in NetSuite, impacting functionality and integration across workflows. - Users find NetSuite to have a **not user-friendly** interface, causing frustration during setup and navigation. #### What Are Recent G2 Reviews of NetSuite? **"[Real-Time Visibility Across Finance, Inventory, Purchasing, and Sales](https://www.g2.com/survey_responses/netsuite-review-12905951)"** **Rating:** 5.0/5.0 stars *— David K.* [Read full review](https://www.g2.com/survey_responses/netsuite-review-12905951) --- **"[NetSuite Unifies Core Processes with Powerful Visibility and Reporting](https://www.g2.com/survey_responses/netsuite-review-12967208)"** **Rating:** 4.5/5.0 stars *— Abhishek G.* [Read full review](https://www.g2.com/survey_responses/netsuite-review-12967208) --- #### What Are G2 Users Discussing About NetSuite? - [Is NetSuite an accounting software?](https://www.g2.com/discussions/is-netsuite-an-accounting-software) - 4 comments - [What is NetSuite built on?](https://www.g2.com/discussions/what-is-netsuite-built-on) - 1 comment - [Is NetSuite a good ERP system?](https://www.g2.com/discussions/is-netsuite-a-good-erp-system) - 3 comments, 1 upvote - [What is a NetSuite software?](https://www.g2.com/discussions/what-is-a-netsuite-software) - 3 comments ### 7. [Zeffy](https://www.g2.com/products/zeffy/reviews) Zeffy is a nonprofit fundraising platform where every dollar raised stays with the mission. Unlike most fundraising tools, which charge 5% or more per transaction, Zeffy covers all credit card processing fees and platform costs — funded instead by optional tips donors leave at checkout. Development directors, fundraising coordinators, treasurers, and executive directors rely on Zeffy to run their entire fundraising operation from one place, whether they lead a small community organization or a national charity with thousands of donors. The fee problem is real: on a $100,000 campaign, transaction fees alone can redirect $5,000 or more away from programs before a single dollar reaches the cause. Zeffy eliminates this loss entirely. Nonprofits pay no platform fee, no monthly subscription, and no hidden charge — every processing cost is absorbed so the full amount raised goes to the mission. From one dashboard, organizations can create donation forms, sell event tickets, run raffles, manage online auctions, launch peer-to-peer campaigns, handle memberships with automatic renewal, and operate an online shop. In-person fundraising is handled through a tap-to-pay mobile app that accepts payments on the spot. For donor communications, Zeffy includes a built-in email and newsletter platform as well as a postmail service that sends physical letters and postcards directly to donors. Giving history, contact records, and automated tax receipts for eligible organizations are managed through a built-in CRM, with real-time reporting across all fundraising types. Zeffy connects with the tools nonprofits already use. Donation forms and campaign pages embed directly into WordPress, Wix, Squarespace websites and more! Donors can give through Apple Pay, Google Pay, PayPal, and Venmo alongside standard credit and debit cards. Teams that rely on Mailchimp, Constant Contact, or social outreach through Facebook, Instagram, and WhatsApp can continue using those channels alongside Zeffy. QuickBooks integration keeps financial records current without manual exports. More than 100,000 nonprofits — from Big Brothers Big Sisters chapters and local YMCAs to neighborhood food banks, faith communities, and grassroots advocacy groups — have raised over $2 billion through Zeffy, saving more than $100 million in fees that returned directly to programs. Organizations that switch to Zeffy typically eliminate platform fees on the first campaign — without changing how they fundraise. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,041 **How Do G2 Users Rate Zeffy?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.5/10) - **Fundraising:** 9.4/10 (Category avg: 8.0/10) - **Reporting:** 8.5/10 (Category avg: 7.9/10) - **Donor Communications:** 9.5/10 (Category avg: 7.9/10) **Who Is the Company Behind Zeffy?** - **Seller:** [Zeffy](https://www.g2.com/sellers/zeffy-0fff6cf3-999d-4024-9587-e9575dd1d531) - **Company Website:** https://www.zeffy.com/ - **Year Founded:** 2017 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** https://www.linkedin.com/company/zeffy/ (59 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, President - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 56% Small-Business, 3% Mid-Market #### What Are Zeffy's Pros and Cons? **Pros:** - Ease of Use (441 reviews) - Easy Setup (270 reviews) - No Fees (268 reviews) - Setup Ease (250 reviews) - Fundraising (226 reviews) **Cons:** - Donation Management (60 reviews) - Missing Features (60 reviews) - Limitations (53 reviews) - Payment Issues (44 reviews) - Limited Customization (42 reviews) ### What Do G2 Reviewers Say About Zeffy? *AI-generated summary from verified user reviews* **Pros:** - Users find Zeffy to be a **streamlined and user-friendly platform** , effortlessly meeting their organizational needs. - Users value the **easy setup** of Zeffy, finding it seamless and straightforward for managing fundraising events. - Users praise Zeffy for its **no fees** , enabling small non-profits to maximize every donation for their causes. - Users find Zeffy's **setup ease** instrumental, allowing for quick and effortless organization of fundraising events. - Users love Zeffy for its **efficient fundraising capabilities** , making event donations and ticket sales easy and organized. **Cons:** - Users find that Zeffy lacks a **comprehensive donation management system** , needing additional features for effective fundraising. - Users feel the need for **enhanced auction features** and better organization options to improve their Zeffy experience. - Users find Zeffy's **limited design flexibility and permission structure** hinders effective campaign management and presentation. - Users express concerns over **payment issues** , particularly regarding hidden fees impacting their nonprofit budgeting and donor clarity. - Users note **limited customization** options in Zeffy, suggesting it lacks necessary features for complex workflows and branding. #### What Are Recent G2 Reviews of Zeffy? **"[Update after over 2 years of using the Zeffy Platform.](https://www.g2.com/survey_responses/zeffy-review-9950169)"** **Rating:** 4.0/5.0 stars *— denise c.* [Read full review](https://www.g2.com/survey_responses/zeffy-review-9950169) --- **"[A Game-Changer for Our Small Nonprofit](https://www.g2.com/survey_responses/zeffy-review-13085173)"** **Rating:** 5.0/5.0 stars *— Jennifer C.* [Read full review](https://www.g2.com/survey_responses/zeffy-review-13085173) --- ### 8. [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) Neon CRM is the nonprofit relationship management platform that empowers small and midsize nonprofits to make and maintain the personal connections that drive real, long-term growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon CRM provides a true 360° view of your supporters. You can see how donors give over time, how volunteers engage, and how participants show up across campaigns and events. This insight makes it easier to spot opportunities, like turning a first-time donor into a monthly supporter or nurturing a long-time volunteer into a future major giver. Neon CRM’s powerful fundraising tools help you raise more while building a stronger, more connected community. Create flexible, conversion-friendly donation forms, run targeted campaigns, and grow a sustainable recurring giving program. Engage supporters with built-in tools for peer-to-peer fundraising, volunteer management, memberships, and events—all fully connected to your donor data so every interaction deepens the relationship. As your organization grows, Neon CRM helps ensure you’re always communicating with purpose. You can easily set up automated welcome series, timely thank-you messages, and thoughtful re-engagement emails that feel personal and authentic. These automations save your team hours of manual work while ensuring supporters receive the right message at the right time—strengthening trust and increasing donor loyalty. Putting personal connections first leads to measurable results. Nonprofits using Neon CRM see an average donation growth of 33% in their first year. By unifying data, reducing manual work, and enabling more meaningful engagement, Neon CRM helps organizations grow without losing the human touch that makes their mission matter. Free live chat, email, and phone support are included with every Neon CRM plan! With a dedicated U.S.-based support hub, 24/7 intelligent troubleshooting, faster response times, and expanded weekend availability, Neon One now provides industry-leading customer support. At Neon One, we believe your technology should grow with you. That’s why Neon CRM offers fair, affordable pricing on a sliding scale based on your organization’s revenue, not the number of contacts in your database. You can focus on building relationships and increasing impact, confident that your platform is designed to support you at every stage of growth. **Average Rating:** 4.2/5.0 **Total Reviews:** 428 **How Do G2 Users Rate Neon CRM?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.5/10) - **Fundraising:** 8.3/10 (Category avg: 8.0/10) - **Reporting:** 7.8/10 (Category avg: 7.9/10) - **Donor Communications:** 8.1/10 (Category avg: 7.9/10) **Who Is the Company Behind Neon CRM?** - **Seller:** [Neon One, LLC](https://www.g2.com/sellers/neon-one-llc) - **Company Website:** https://neonone.com/ - **Year Founded:** 2018 - **HQ Location:** Chicago, IL - **Twitter:** @NeonOneTech (629 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/neonone/ (192 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Performing Arts - **Company Size:** 86% Small-Business, 10% Mid-Market #### What Are Neon CRM's Pros and Cons? **Pros:** - Ease of Use (56 reviews) - Features (43 reviews) - Customer Support (33 reviews) - Donor Management (33 reviews) - All-in-one Solution (22 reviews) **Cons:** - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) - Lacking Features (16 reviews) - Missing Features (16 reviews) - Inefficient Reporting (15 reviews) ### What Do G2 Reviewers Say About Neon CRM? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Neon CRM, appreciating its intuitive design and swift navigation for all team members. - Users value the **intuitive design and comprehensive features** of Neon CRM, making nonprofit management seamless and effective. - Users praise the **responsive and caring customer support** of Neon CRM, enhancing overall satisfaction and experience. - Users praise Neon CRM for its **responsive support and efficient donor management** , making record creation and donation entry seamless. - Users appreciate the **all-in-one solution** of Neon CRM, simplifying nonprofit tasks for better efficiency and ease of use. **Cons:** - Users find the **difficult learning** curve challenging, often needing additional training and support to navigate advanced features. - Users find Neon CRM's reporting and event management features **not intuitive** , leading to confusion and inefficiency in usage. - Users find Neon CRM **lacking essential features** , as many functionalities require manual setup and have limitations. - Users find the **missing features** in Neon CRM frustrating, limiting their ability to manage data effectively and efficiently. - Users struggle with **inefficient reporting** , finding the updated features complicated and challenging for non-experts to navigate. #### What Are Recent G2 Reviews of Neon CRM? **"[Intuitive CRM with Powerful Dashboards and Room to Grow](https://www.g2.com/survey_responses/neon-crm-review-12562784)"** **Rating:** 4.0/5.0 stars *— Alyssa A.* [Read full review](https://www.g2.com/survey_responses/neon-crm-review-12562784) --- **"[Flexible, Easy Donor Tracking with Excellent, Responsive Support](https://www.g2.com/survey_responses/neon-crm-review-12297340)"** **Rating:** 4.5/5.0 stars *— Edmund S.* [Read full review](https://www.g2.com/survey_responses/neon-crm-review-12297340) --- ### 9. [Tessitura](https://www.g2.com/products/tessitura/reviews) Unify operations. Deepen customer relationships. Grow revenue. Tessitura is a nonprofit technology company dedicated to helping arts and culture organizations thrive. Our comprehensive CRM platform is built specifically for the cultural sector, integrating ticketing, fundraising, memberships, marketing, education and business insights into one powerful system to fuel your mission’s success. Tessitura’s unified CRM provides a comprehensive, 360-degree view of every individual who interacts with your organization — whether they’re a ticket buyer, donor, member, volunteer or student. All customer interactions, from purchases and contributions to communications and preferences, are captured in a single, accessible profile. This centralized data enables teams across departments to personalize engagement, track relationships over time and make data-driven decisions. The platform also supports complex relationship mapping — connecting individuals to households, schools, foundations and networks — while maintaining industry-leading security and user permissions. With Tessitura, customer data becomes a strategic asset, powering insights, workflows and lifelong engagement. Key features include: Ticketing & admissions Sell any type of ticket — general admission, timed entry or reserved seating — with flexible tools for dynamic pricing, subscriptions and promotions. Fundraising & memberships Manage the full donor lifecycle, from online giving to major gifts and planned giving, with integrated stewardship and campaign tracking. Marketing Use behavioral data to create targeted, multichannel campaigns that drive engagement and revenue. Business insights Make data-driven decisions with drag-and-drop analytics, customizable dashboards and cross-departmental insights. Mobile & e-commerce Deliver seamless, branded experiences for ticketing, donations and memberships — optimized for mobile. More than software … a community. Tessitura supports over 800 organizations in 10 countries, including theaters, museums, zoos, aquariums and symphonies. Our team provides 24/7 support and expert guidance to help organizations grow revenue and build lasting engagement. Tessitura is a proven, scalable solution tailored to the unique needs of the cultural sector. **Average Rating:** 3.8/5.0 **Total Reviews:** 77 **How Do G2 Users Rate Tessitura?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.5/10) - **Fundraising:** 7.6/10 (Category avg: 8.0/10) - **Reporting:** 7.8/10 (Category avg: 7.9/10) - **Donor Communications:** 8.3/10 (Category avg: 7.9/10) **Who Is the Company Behind Tessitura?** - **Seller:** [Tessitura Network](https://www.g2.com/sellers/tessitura-network) - **Company Website:** https://www.tessituranetwork.com - **Year Founded:** 2002 - **HQ Location:** Dallas, TX - **Twitter:** @tessnetwork (3,088 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/969482/ (475 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Performing Arts, Non-Profit Organization Management - **Company Size:** 65% Mid-Market, 29% Small-Business #### What Are Tessitura's Pros and Cons? **Pros:** - Customer Support (10 reviews) - Features (10 reviews) - Ease of Use (9 reviews) - Helpful (9 reviews) - Data Analytics (7 reviews) **Cons:** - Difficult Learning (11 reviews) - Learning Curve (11 reviews) - Learning Difficulty (11 reviews) - Complexity (6 reviews) - Complexity Issues (5 reviews) ### What Do G2 Reviewers Say About Tessitura? *AI-generated summary from verified user reviews* **Pros:** - Users admire the **incredible customer support** from Tessitura, highlighting the team's helpfulness and responsiveness. - Users appreciate the **robust system** of Tessitura, which offers extensive functionalities and excellent customer support. - Users find the **ease of use** of Tessitura remarkable, facilitating access and management of their comprehensive database. - Users value the **helpful customer support** and responsive team, enhancing the overall experience with Tessitura. - Users value Tessitura for its **robust data analytics** , enhancing productivity and supporting informed decision-making in organizational activities. **Cons:** - Users find the **difficult learning** curve of Tessitura challenging, especially for newcomers and those unfamiliar with CRM systems. - Users find the **steep learning curve** of Tessitura challenging, especially those unfamiliar with complex systems or CRMs. - Users find a **steep learning curve** with Tessitura, especially for newcomers unfamiliar with CRM systems. - Users find Tessitura's **complexity daunting** , making it difficult for new staff to navigate and troubleshoot efficiently. - Users find the **complexity issues** of Tessitura challenging, making it hard to learn and use effectively. #### What Are Recent G2 Reviews of Tessitura? **"[Comprehensive Features and Flexible Solutions, Backed by Excellent Resources](https://www.g2.com/survey_responses/tessitura-review-11917954)"** **Rating:** 4.5/5.0 stars *— chax r.* [Read full review](https://www.g2.com/survey_responses/tessitura-review-11917954) --- **"[Cincinnati Opera Review](https://www.g2.com/survey_responses/tessitura-review-13021121)"** **Rating:** 4.5/5.0 stars *— Verified User in Performing Arts* [Read full review](https://www.g2.com/survey_responses/tessitura-review-13021121) --- #### What Are G2 Users Discussing About Tessitura? - [What does Tessitura do?](https://www.g2.com/discussions/what-does-tessitura-do) - [What is the cost of tessitura?](https://www.g2.com/discussions/what-is-the-cost-of-tessitura) - [How do you use tessitura?](https://www.g2.com/discussions/how-do-you-use-tessitura) - [What is Tessitura analytics?](https://www.g2.com/discussions/what-is-tessitura-analytics) ### 10. [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) DonorPerfect is the nonprofit platform that makes it easy to do good. In a single system, development teams can make better decisions, build meaningful connections, and boost revenue by 25% in the first year. From solicitation to stewardship, DonorPerfect is known for its simple tools that drive community impact. Any size organization can manage contacts, automate tasks, analyze trends, measure progress, and share updates—all from one reliable source, and with top-rated support. Trusted by 75,000 nonprofit professionals, DonorPerfect makes it easy to do good. From sustaining your mission to simplifying daily tasks, DonorPerfect provides an all-in-one system for fundraising success, support, and sustainability. Out of the box, DonorPerfect includes powerful features like Constant Contact digital marketing, advanced custom reporting, and automated donor management, allowing nonprofits to make informed decisions and meaningful connections. **Average Rating:** 4.4/5.0 **Total Reviews:** 563 **How Do G2 Users Rate DonorPerfect?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10) - **Fundraising:** 7.9/10 (Category avg: 8.0/10) - **Reporting:** 7.9/10 (Category avg: 7.9/10) - **Donor Communications:** 8.4/10 (Category avg: 7.9/10) **Who Is the Company Behind DonorPerfect?** - **Seller:** [DonorPerfect](https://www.g2.com/sellers/donorperfect) - **Company Website:** https://www.donorperfect.com - **Year Founded:** 1981 - **HQ Location:** Fort Washington, PA - **Twitter:** @DonorPerfect (6,877 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/showcase/donorperfect-software/ (277 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 77% Small-Business, 22% Mid-Market #### What Are DonorPerfect's Pros and Cons? **Pros:** - Customer Support (64 reviews) - Ease of Use (42 reviews) - Staff Helpfulness (30 reviews) - Features (27 reviews) - Donor Management (21 reviews) **Cons:** - Missing Features (17 reviews) - Limitations (16 reviews) - Learning Curve (15 reviews) - Difficult Reporting (12 reviews) - Poor Customer Support (12 reviews) ### What Do G2 Reviewers Say About DonorPerfect? *AI-generated summary from verified user reviews* **Pros:** - Users praise DonorPerfect for its **exceptional customer support** , highlighting their timely, knowledgeable, and friendly assistance. - Users find DonorPerfect to be **very easy to use** , streamlining donor management and ensuring team collaboration. - Users appreciate the **timely, knowledgeable, and friendly customer support** of DonorPerfect, enhancing their overall experience. - Users appreciate the **intuitive and robust features** of DonorPerfect, enhancing donor management and operational efficiency. - Users value the **ease of use** in DonorPerfect, appreciating its intuitive design and efficient donor management features. **Cons:** - Users note **missing features** in DonorPerfect, leading to a less intuitive experience compared to newer CRM options. - Users find it challenging due to **limited reporting capabilities** and a lack of donor self-management options. - Users find the **steep learning curve** of DonorPerfect challenging, often feeling overwhelmed by its numerous features. - Users find the **difficult reporting** features of DonorPerfect challenging, making data pulls less intuitive and user-friendly. - Users often experience **poor customer support** , especially when needing help with report creation and technical issues. #### What Are Recent G2 Reviews of DonorPerfect? **"[Top-Notch Support: Chatbot, Helpline, and Clear Webinars](https://www.g2.com/survey_responses/donorperfect-review-12270274)"** **Rating:** 4.0/5.0 stars *— Beth D.* [Read full review](https://www.g2.com/survey_responses/donorperfect-review-12270274) --- **"[Modern, Intuitive CRM with Excellent Support and Reporting](https://www.g2.com/survey_responses/donorperfect-review-12203584)"** **Rating:** 4.0/5.0 stars *— Emily K.* [Read full review](https://www.g2.com/survey_responses/donorperfect-review-12203584) --- #### What Are G2 Users Discussing About DonorPerfect? - [What is DonorPerfect used for?](https://www.g2.com/discussions/what-is-donorperfect-used-for) - [What is the best donor management software?](https://www.g2.com/discussions/donorperfect-what-is-the-best-donor-management-software) - [How much does donor perfect cost?](https://www.g2.com/discussions/how-much-does-donor-perfect-cost) - 1 comment - [Is DonorPerfect a CRM?](https://www.g2.com/discussions/is-donorperfect-a-crm) - 1 comment - [What is DonorPerfect?](https://www.g2.com/discussions/what-is-donorperfect) ### 11. [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) 1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: \* Fundraising \* Reporting and Analytics \* Income Management \* Donor Engagement \* Donation Management \* Marketing Communications and Engagement \* Personalized Journeys \* Marketing Automation \* Community Portals \* Attribution & AI \* Program Management and Service Delivery \* Program Delivery \* Grants Management \* Impact Measurement \* Volunteer Management \* Advocacy \* Hotline/Helpline Management \* Case Management \* Project Management \* Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: \* Always-on expertise: learn from the people who know Salesforce best \* Data-driven insights: plan your strategic roadmap \* Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. \* 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission \* +49% faster response to constituents \* +24% donor retention \* -32% service and support costs \* -17% cost per dollar raised **Average Rating:** 4.1/5.0 **Total Reviews:** 82 **How Do G2 Users Rate Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.5/10) - **Fundraising:** 7.5/10 (Category avg: 8.0/10) - **Reporting:** 8.8/10 (Category avg: 7.9/10) - **Donor Communications:** 7.2/10 (Category avg: 7.9/10) **Who Is the Company Behind Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) - **Ownership:** NYSE:CRM **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 62% Small-Business, 34% Mid-Market #### What Are Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)'s Pros and Cons? **Pros:** - Customizability (2 reviews) - Customization (2 reviews) - Features (2 reviews) - CRM Integration (1 reviews) - Data Storage (1 reviews) **Cons:** - Confusing Terminology (1 reviews) - Difficult Learning (1 reviews) - Difficult Learning Curve (1 reviews) - Expensive (1 reviews) - High Fees (1 reviews) ### What Do G2 Reviewers Say About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? *AI-generated summary from verified user reviews* **Pros:** - Users value the **customizability** of Agentforce Nonprofit, enhancing fundraising and program management efficiency. - Users value the **customization capabilities** of Agentforce Nonprofit, facilitating tailored solutions for nonprofit fundraising and programs. - Users appreciate the **customizability and comprehensive features** of Agentforce Nonprofit, enhancing fundraising and program management efficiency. - Users benefit from the **flexible CRM integration** of Agentforce Nonprofit, allowing customization to suit specific program needs. - Users value the **ability to efficiently store and access information** with Agentforce Nonprofit, enhancing their data management experience. **Cons:** - Users find the **confusing terminology** challenging, making data management mistakes more likely despite training efforts. - Users find that there's a **difficult learning curve** due to its differences from other Salesforce products. - Users find the **difficult learning curve** challenging as it differs from other Salesforce products, requiring time to adapt. - Users find the pricing of Agentforce Nonprofit to be **expensive** , alongside concerns about implementation and customer service. - Users express concerns about the **high fees** and aggressive billing process associated with Agentforce Nonprofit. #### What Are Recent G2 Reviews of Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? **"[Effortless Donation and Volunteer Tracking](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107)"** **Rating:** 5.0/5.0 stars *— Julio E. R.* [Read full review](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107) --- **"[A Win-Win Start: 10 Free Licenses to Try Before You Invest](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-12458424)"** **Rating:** 5.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-12458424) --- #### What Are G2 Users Discussing About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? - [What is Salesforce for Ngo?](https://www.g2.com/discussions/what-is-salesforce-for-ngo) - [Which non profits use Salesforce?](https://www.g2.com/discussions/which-non-profits-use-salesforce) - [What is the Salesforce Nonprofit Success Pack?](https://www.g2.com/discussions/what-is-the-salesforce-nonprofit-success-pack) - [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) - 1 comment ### 12. [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) Bonterra EveryAction puts power behind your fundraising program within our unified CRM. You'll discover a better, more user-friendly platform to grow donor relationships, track prospects, grants, and pledges, cultivate planned giving, run custom reports, and ultimately raise more money. Boost your nonprofit's digital marketing efforts by running optimized, targeted, multi-channel digital campaigns that drive results and increase fundraising and engagement with EveryAction. **Average Rating:** 4.3/5.0 **Total Reviews:** 280 **How Do G2 Users Rate Bonterra EveryAction?** - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.5/10) - **Fundraising:** 7.9/10 (Category avg: 8.0/10) - **Reporting:** 7.9/10 (Category avg: 7.9/10) - **Donor Communications:** 7.9/10 (Category avg: 7.9/10) **Who Is the Company Behind Bonterra EveryAction?** - **Seller:** [Bonterra](https://www.g2.com/sellers/bonterra) - **Company Website:** https://www.bonterratech.com/ - **Year Founded:** 2022 - **HQ Location:** Austin, United States - **Twitter:** @BonterraTech (922 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bonterra-tech/ (1,322 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Organizer - **Top Industries:** Non-Profit Organization Management, Political Organization - **Company Size:** 71% Small-Business, 27% Mid-Market #### What Are Bonterra EveryAction's Pros and Cons? **Pros:** - Ease of Use (18 reviews) - Features (18 reviews) - Integrations (9 reviews) - Tracking (8 reviews) - Email Communication (7 reviews) **Cons:** - Learning Curve (10 reviews) - Difficult Learning (8 reviews) - Limited Customization (6 reviews) - Not Intuitive (6 reviews) - Not User-Friendly (6 reviews) ### What Do G2 Reviewers Say About Bonterra EveryAction? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Bonterra EveryAction, finding it simple to learn and deploy effectively. - Users appreciate the **seamless integration** and comprehensive features of Bonterra EveryAction for managing contacts and campaigns. - Users appreciate the **seamless integration** of Bonterra EveryAction, making it a versatile tool for various organizational tasks. - Users value the **robust tracking capabilities** of Bonterra EveryAction, enabling efficient fundraising and comprehensive data management. - Users value the **ease of email communication** with EveryAction, appreciating its features for segmentation and automation. **Cons:** - Users face a **challenging learning curve** with Bonterra EveryAction, impacting adoption and ease of use for non-tech-savvy team members. - Users find the **difficult learning** curve challenging, as the platform lacks a clear user guide and intuitive navigation. - Users experience **limited customization** options, affecting user-friendly tools and reporting capabilities in Bonterra EveryAction. - Users find the **interface not intuitive** , struggling to navigate through numerous options and complex features. - Users find the **platform not user-friendly** , struggling with complexity and a steep learning curve for features. #### What Are Recent G2 Reviews of Bonterra EveryAction? **"[It's a powerful tool that could use additional features and bug fixes.](https://www.g2.com/survey_responses/bonterra-everyaction-review-11668577)"** **Rating:** 4.0/5.0 stars *— Ashley M.* [Read full review](https://www.g2.com/survey_responses/bonterra-everyaction-review-11668577) --- **"[Easy-to-Use CRM with Robust Contact Management](https://www.g2.com/survey_responses/bonterra-everyaction-review-12065141)"** **Rating:** 4.0/5.0 stars *— GG R.* [Read full review](https://www.g2.com/survey_responses/bonterra-everyaction-review-12065141) --- ### 13. [CharityEngine](https://www.g2.com/products/charityengine-charityengine/reviews) CharityEngine is the only native all-in-one CRM built for nonprofits. CharityEngine's complete fundraising and donor management platform allows nonprofits to centralize and leverage their data to enrich donor relationships, raise more money, and increase their impact on the world. Our solution offers forms, advocacy campaigns, text-to-give, email marketing and automation, events, e-commerce, peer-to-peer fundraising, data and workflow automation, real-time personalization, and so much more. As a PCI-certified payment processor, CharityEngine allows your donors to give easily, securely, and offers best-in-class transaction rates. CharityEngine powers the good to be great. **Average Rating:** 4.4/5.0 **Total Reviews:** 60 **How Do G2 Users Rate CharityEngine?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.5/10) - **Fundraising:** 8.4/10 (Category avg: 8.0/10) - **Reporting:** 8.7/10 (Category avg: 7.9/10) - **Donor Communications:** 9.4/10 (Category avg: 7.9/10) **Who Is the Company Behind CharityEngine?** - **Seller:** [CharityEngine](https://www.g2.com/sellers/charityengine) - **Company Website:** https://charityengine.net/ - **Year Founded:** 1999 - **HQ Location:** McLean, VA - **Twitter:** @CharityEngine (404 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/charityengine/ (36 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 78% Small-Business, 20% Mid-Market #### What Are CharityEngine's Pros and Cons? **Pros:** - Customer Support (24 reviews) - Staff Helpfulness (22 reviews) - Ease of Use (19 reviews) - Features (13 reviews) - All-in-one Solutions (11 reviews) **Cons:** - Difficult Learning (8 reviews) - Not User-Friendly (8 reviews) - Technical Issues (7 reviews) - Learning Curve (6 reviews) - Limitations (6 reviews) ### What Do G2 Reviewers Say About CharityEngine? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **outstanding customer support** from CharityEngine, noting their responsiveness and genuine partnership throughout the process. - Users commend the **helpfulness of the staff** at CharityEngine, consistently providing excellent support and valuable guidance. - Users love the **ease of use** of CharityEngine, praising its intuitive design and seamless onboarding experience. - Users praise CharityEngine's **exceptional support and comprehensive features** , making the onboarding process smooth and effective. - Users value the **all-in-one solutions** of CharityEngine, simplifying donor management with comprehensive, integrated functionalities. **Cons:** - Users experience a **difficult learning curve** with CharityEngine due to unfamiliar terminology and complex setup processes. - Users find CharityEngine to be **not user-friendly** , as tasks can be unintuitive and require too many steps. - Users experience **technical issues** with CharityEngine, including frustrating support and system lags affecting usability. - Users face a **steep learning curve** with CharityEngine due to unfamiliar terminology and complex setup requirements. - Users face **complexity in understanding features** and navigating technical integrations, making the experience challenging overall. #### What Are Recent G2 Reviews of CharityEngine? **"[Outstanding One-on-One Support](https://www.g2.com/survey_responses/charityengine-review-12602142)"** **Rating:** 5.0/5.0 stars *— Kassandra W.* [Read full review](https://www.g2.com/survey_responses/charityengine-review-12602142) --- **"[Clean, Minimalist CRM with an Amazing Implementation Team](https://www.g2.com/survey_responses/charityengine-review-12562926)"** **Rating:** 5.0/5.0 stars *— Sam R.* [Read full review](https://www.g2.com/survey_responses/charityengine-review-12562926) --- #### What Are G2 Users Discussing About CharityEngine? - [How does donate kindly work?](https://www.g2.com/discussions/how-does-donate-kindly-work) - [How much does Charity Engine cost?](https://www.g2.com/discussions/how-much-does-charity-engine-cost) - 1 comment - [Is Charity Engine legit?](https://www.g2.com/discussions/is-charity-engine-legit) - [What is Charity Engine software?](https://www.g2.com/discussions/what-is-charity-engine-software) - 1 comment ### 14. [Keela](https://www.g2.com/products/aplos-software-keela/reviews) Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape. **Average Rating:** 4.6/5.0 **Total Reviews:** 101 **How Do G2 Users Rate Keela?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.5/10) - **Fundraising:** 8.4/10 (Category avg: 8.0/10) - **Reporting:** 7.7/10 (Category avg: 7.9/10) - **Donor Communications:** 8.7/10 (Category avg: 7.9/10) **Who Is the Company Behind Keela?** - **Seller:** [Velora](https://www.g2.com/sellers/velora) - **Company Website:** https://www.joinvelora.com/ - **Year Founded:** 2009 - **HQ Location:** Fresno, CA - **LinkedIn® Page:** https://www.linkedin.com/company/657407/ (73 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management - **Company Size:** 86% Small-Business, 12% Mid-Market #### What Are Keela's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Customer Support (14 reviews) - Donations Management (9 reviews) - Donor Management (9 reviews) - Email Communication (9 reviews) **Cons:** - Missing Features (7 reviews) - Email Functionality (6 reviews) - Limited Features (6 reviews) - Poor Design (6 reviews) - Data Management (5 reviews) ### What Do G2 Reviewers Say About Keela? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Keela, making it the standout choice among CRMs for nonprofits. - Users commend Keela's **responsive customer support** , which efficiently addresses inquiries and enhances the overall experience. - Users highlight the **easy-to-use donations management** of Keela, enhancing efficiency for both staff and donors. - Users value Keela for its **streamlined donor management** , making fundraising and project management seamless and efficient. - Users love the **integrated email communication** in Keela, enhancing efficiency and simplifying donor engagement and campaign management. **Cons:** - Users note the **limited features** in Keela, particularly lacking mobile optimization and advanced automation options. - Users are frustrated by the lack of **mobile preview options** in email functionality, hindering effective mobile optimization. - Users note **limited features** in Keela, particularly in automation complexity and email design flexibility compared to other platforms. - Users criticize Keela for its **poor design** , lacking mobile previews and essential database functionality for effective email marketing. - Users find **data management overly complex** , especially with newsletter performance tracking and language limitations impacting usability. #### What Are Recent G2 Reviews of Keela? **"[Intuitive CRM with Phenomenal Support for Nonprofits](https://www.g2.com/survey_responses/keela-review-8109559)"** **Rating:** 5.0/5.0 stars *— Doug K.* [Read full review](https://www.g2.com/survey_responses/keela-review-8109559) --- **"[Best Experience for a Small Non-Profit](https://www.g2.com/survey_responses/keela-review-11551239)"** **Rating:** 5.0/5.0 stars *— Dave C.* [Read full review](https://www.g2.com/survey_responses/keela-review-11551239) --- ### 15. [Blackbaud Luminate Online](https://www.g2.com/products/blackbaud-luminate-online/reviews) Luminate executes your online strategy with integrated campaigns for digital, social and mobile channels, so you can engage more effectively with your supporters to raise more money for your mission. **Average Rating:** 3.1/5.0 **Total Reviews:** 64 **How Do G2 Users Rate Blackbaud Luminate Online?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.5/10) - **Fundraising:** 9.2/10 (Category avg: 8.0/10) - **Reporting:** 10.0/10 (Category avg: 7.9/10) - **Donor Communications:** 5.0/10 (Category avg: 7.9/10) **Who Is the Company Behind Blackbaud Luminate Online?** - **Seller:** [Blackbaud](https://www.g2.com/sellers/blackbaud) - **Year Founded:** 1981 - **HQ Location:** Charleston, South Carolina - **Twitter:** @blackbaud (32,521 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/162724/ (3,233 employees on LinkedIn®) - **Ownership:** NASDAQ:BLKB **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 54% Mid-Market, 26% Small-Business #### What Are Blackbaud Luminate Online's Pros and Cons? **Pros:** - Organization (1 reviews) **Cons:** - Clunky Interface (1 reviews) - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About Blackbaud Luminate Online? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **organization of documents** within Blackbaud Luminate Online, enhancing their overall experience with the CMS. **Cons:** - Users find the **clunky interface** of Blackbaud Luminate Online frustrating and not user-friendly. - Users find the **limited customization** of Blackbaud Luminate Online to be outdated and not user-friendly. #### What Are Recent G2 Reviews of Blackbaud Luminate Online? **"[Luminate Online Reveiw](https://www.g2.com/survey_responses/blackbaud-luminate-online-review-8061159)"** **Rating:** 4.0/5.0 stars *— Kayla V.* [Read full review](https://www.g2.com/survey_responses/blackbaud-luminate-online-review-8061159) --- **"[Luminate Online - more than it seems](https://www.g2.com/survey_responses/blackbaud-luminate-online-review-8755784)"** **Rating:** 4.5/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/blackbaud-luminate-online-review-8755784) --- #### What Are G2 Users Discussing About Blackbaud Luminate Online? - [What is Blackbaud Luminate Online used for?](https://www.g2.com/discussions/what-is-blackbaud-luminate-online-used-for) - [What is blackbaud used for?](https://www.g2.com/discussions/blackbaud-luminate-online-what-is-blackbaud-used-for) - [Is Raiser's Edge a CRM database?](https://www.g2.com/discussions/blackbaud-luminate-online-is-raiser-s-edge-a-crm-database) - [What is luminate CRM?](https://www.g2.com/discussions/what-is-luminate-crm) - [What is blackbaud luminate?](https://www.g2.com/discussions/what-is-blackbaud-luminate) ### 16. [Blackbaud Enterprise Fundraising CRM](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/reviews) Blackbaud Enterprise Fundraising CRM is a purpose-built cloud solution for enterprise-scale nonprofit, healthcare, and higher education fundraising programs. Its intelligent, flexible platform empowers organizations to raise more by enabling fundraising teams to operate with greater efficiency, security, and insight. Integrated business intelligence and analytics unlock powerful data-driven strategies to engage, retain, and grow supporter value—helping you achieve your most ambitious fundraising goals. **Average Rating:** 3.4/5.0 **Total Reviews:** 44 **How Do G2 Users Rate Blackbaud Enterprise Fundraising CRM?** - **Has the product been a good partner in doing business?:** 4.5/10 (Category avg: 8.5/10) - **Fundraising:** 6.7/10 (Category avg: 8.0/10) - **Reporting:** 6.2/10 (Category avg: 7.9/10) - **Donor Communications:** 4.2/10 (Category avg: 7.9/10) **Who Is the Company Behind Blackbaud Enterprise Fundraising CRM?** - **Seller:** [Blackbaud](https://www.g2.com/sellers/blackbaud) - **Company Website:** https://www.blackbaud.com/ - **Year Founded:** 1981 - **HQ Location:** Charleston, South Carolina - **Twitter:** @blackbaud (32,521 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/162724/ (3,233 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Higher Education, Non-Profit Organization Management - **Company Size:** 48% Mid-Market, 32% Small-Business #### What Are Blackbaud Enterprise Fundraising CRM's Pros and Cons? **Pros:** - Integrations (2 reviews) - Comprehensive (1 reviews) - CRM Integration (1 reviews) - Customizability (1 reviews) - Customization (1 reviews) **Cons:** - Expensive (2 reviews) - Clunky Interface (1 reviews) - Complexity (1 reviews) - Data Migration (1 reviews) - Difficult Setup (1 reviews) ### What Do G2 Reviewers Say About Blackbaud Enterprise Fundraising CRM? *AI-generated summary from verified user reviews* **Pros:** - Users value the **extensive integrations** in Blackbaud CRM, enabling high customization and enhanced functionality for large nonprofits. - Users value the **comprehensive tools** offered by Blackbaud Enterprise Fundraising CRM, enhancing capabilities through product integration. - Users value the **customization capabilities** of Blackbaud CRM, enhancing functionality for large nonprofit organizations. - Users value the **extensive customizability** of Blackbaud CRM, enabling tailored solutions for large nonprofit needs. - Users praise the **extensive customization** options in Blackbaud Enterprise Fundraising CRM, enhancing functionality for large nonprofits. **Cons:** - Users find Blackbaud Enterprise Fundraising CRM to be **excessively overpriced** , especially given its outdated features and poor support. - Users find the **clunky interface** of Blackbaud eTapestry frustrating, making basic tasks unnecessarily complicated and time-consuming. - Users find the **complexity of implementation** challenging, especially without sufficient budget or team support during transition. - Users find the **data migration process challenging** , especially without substantial budget or resources for a smooth transition. - Users find the **difficult setup** process frustrating, particularly with ongoing challenges post-transition requiring substantial resources. #### What Are Recent G2 Reviews of Blackbaud Enterprise Fundraising CRM? **"[Robust and customizable](https://www.g2.com/survey_responses/blackbaud-enterprise-fundraising-crm-review-11788814)"** **Rating:** 5.0/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/blackbaud-enterprise-fundraising-crm-review-11788814) --- **"[Everything in One Place with an Easy, Better-Than-SalesForce Interface](https://www.g2.com/survey_responses/blackbaud-enterprise-fundraising-crm-review-12677086)"** **Rating:** 4.5/5.0 stars *— Verified User in Higher Education* [Read full review](https://www.g2.com/survey_responses/blackbaud-enterprise-fundraising-crm-review-12677086) --- #### What Are G2 Users Discussing About Blackbaud Enterprise Fundraising CRM? - [What is Blackbaud CRM used for?](https://www.g2.com/discussions/what-is-blackbaud-crm-used-for) - [What is the main function of a CRM system?](https://www.g2.com/discussions/what-is-the-main-function-of-a-crm-system) - [Is Raiser's Edge a CRM?](https://www.g2.com/discussions/is-raiser-s-edge-a-crm) - [What are the features of CRM software?](https://www.g2.com/discussions/blackbaud-crm-what-are-the-features-of-crm-software) - [What is Blackbaud CRM?](https://www.g2.com/discussions/what-is-blackbaud-crm) ### 17. [Giveffect](https://www.g2.com/products/giveffect/reviews) Giveffect is the leading fundraising, events, online donations, offline gift tracking, volunteer management, donor management and constituent relationship management software for nonprofits - and more. Connected and automated. **Average Rating:** 4.1/5.0 **Total Reviews:** 63 **How Do G2 Users Rate Giveffect?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Fundraising:** 8.6/10 (Category avg: 8.0/10) - **Reporting:** 8.4/10 (Category avg: 7.9/10) - **Donor Communications:** 9.0/10 (Category avg: 7.9/10) **Who Is the Company Behind Giveffect?** - **Seller:** [Giveffect](https://www.g2.com/sellers/giveffect) - **Year Founded:** 2012 - **HQ Location:** San Francisco, CA - **Twitter:** @Giveffect (1,167 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/giveffect/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are Giveffect's Pros and Cons? **Pros:** - Customer Support (10 reviews) - All-in-one Solutions (6 reviews) - Ease of Use (6 reviews) - Features (6 reviews) - Staff Helpfulness (6 reviews) **Cons:** - High Fees (3 reviews) - Limited Features (3 reviews) - CRM Integration (2 reviews) - Data Transfer Issues (2 reviews) - Donation Management (2 reviews) ### What Do G2 Reviewers Say About Giveffect? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **amazing customer support** of Giveffect, appreciating its efficiency and helpful resources. - Users value the **all-in-one solutions** of Giveffect, streamlining processes and enhancing efficiency with integrated features. - Users appreciate the **ease of use** of Giveffect, praising its integrated system and intuitive navigation. - Users value Giveffect for its **extensive features** and excellent customer support, enhancing their CRM experience. - Users highlight the **exceptional helpfulness of staff** at Giveffect, valuing their responsiveness and support throughout the CRM experience. **Cons:** - Users express concerns about the **high fees** of Giveffect, prompting searches for more affordable alternatives. - Users note **limited features** in Giveffect, expressing a desire for more seamless integrations and mobile capabilities. - Users find the **CRM integration lacking** , as it doesn't provide seamless features like their previous platform. - Users often face **data transfer issues** that complicate the onboarding process and hinder effective utilization of Giveffect. - Users find Giveffect's **donation management features limiting** due to clunky workarounds and lack of seamless integration. #### What Are Recent G2 Reviews of Giveffect? **"[Giveffect has all the bells and whistles!](https://www.g2.com/survey_responses/giveffect-review-11733532)"** **Rating:** 5.0/5.0 stars *— Nycky M.* [Read full review](https://www.g2.com/survey_responses/giveffect-review-11733532) --- **"[Effortless CRM with Excellent Usability](https://www.g2.com/survey_responses/giveffect-review-12805563)"** **Rating:** 5.0/5.0 stars *— Jessi M.* [Read full review](https://www.g2.com/survey_responses/giveffect-review-12805563) --- #### What Are G2 Users Discussing About Giveffect? - [What is Giveffect used for?](https://www.g2.com/discussions/what-is-giveffect-used-for) ### 18. [iMIS](https://www.g2.com/products/imis/reviews) iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all the features you need to manage your organization efficiently with dashboards and reporting, a powerful API with hundreds of proven integrations, and an optional Web CMS. Powered by Microsoft Azure, iMIS provides automatic upgrades, enterprise-grade data security, and reliable performance at scale. **Average Rating:** 4.2/5.0 **Total Reviews:** 233 **How Do G2 Users Rate iMIS?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.5/10) - **Fundraising:** 6.1/10 (Category avg: 8.0/10) - **Reporting:** 8.4/10 (Category avg: 7.9/10) - **Donor Communications:** 6.8/10 (Category avg: 7.9/10) **Who Is the Company Behind iMIS?** - **Seller:** [Advanced Solutions International (ASI)](https://www.g2.com/sellers/advanced-solutions-international-asi) - **Company Website:** https://www.advsol.com/ - **Year Founded:** 1991 - **HQ Location:** Alexandria, Virginia - **Twitter:** @iMISbyASI (5,746 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/advanced-solutions-international-inc./ (257 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Hospital & Health Care - **Company Size:** 82% Small-Business, 16% Mid-Market #### What Are iMIS's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Features (14 reviews) - Customer Support (12 reviews) - Customizability (10 reviews) - Easy Integrations (10 reviews) **Cons:** - Learning Curve (8 reviews) - Complexity (5 reviews) - Limited Customization (5 reviews) - Technical Issues (5 reviews) - High Fees (4 reviews) ### What Do G2 Reviewers Say About iMIS? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **ease of use** of iMIS, praising its seamless integration and responsive support team. - Users value the **flexibility and customization** of iMIS, making it an essential tool for managing member needs. - Users commend the **excellent customer support** from ASI, noting its responsiveness and dependability for their needs. - Users appreciate the **flexibility and customizability** of iMIS, enabling tailored solutions for their associations and foundations. - Users value the **easy integrations** of iMIS, enhancing workflow efficiency and connectivity with other platforms. **Cons:** - Users note a **steep learning curve** with iMIS, emphasizing the need for improved training resources to navigate the system. - Users find the **complexity of configuration** in iMIS EMS can be overwhelming and time-consuming during setup. - Users face **limited customization** with iMIS, making it challenging to meet specific organizational needs effectively. - Users often face **technical issues** with iMIS, which complicate usage and hinder overall efficiency. - Users find the **high fees** for iMIS, including module costs, quite frustrating and challenging for novices. #### What Are Recent G2 Reviews of iMIS? **"[All-in-One Integrated Platform That’s Easy to Customize](https://www.g2.com/survey_responses/imis-review-13061664)"** **Rating:** 4.0/5.0 stars *— michelle m.* [Read full review](https://www.g2.com/survey_responses/imis-review-13061664) --- **"[iMIS is great!](https://www.g2.com/survey_responses/imis-review-7166529)"** **Rating:** 4.0/5.0 stars *— Tamara R.* [Read full review](https://www.g2.com/survey_responses/imis-review-7166529) --- #### What Are G2 Users Discussing About iMIS? - [What is iMIS used for?](https://www.g2.com/discussions/what-is-imis-used-for) ### 19. [Site Stacker](https://www.g2.com/products/site-stacker/reviews) Site Stacker is a state of the art user engagement platform that aims to engage your user base at every level. Doing this through a best of Class Ministry CRM, Recruiting, and Fundraising Tool. Schedule a free needs assessment today: https://sitestacker.com/ With Site Stacker, you gain advanced analytics and process automation, along with streamlined fundraising management that integrates mobilization and donor engagement. From real-time analytics to constituent journey mapping, Site Stacker’s robust tools are designed to help your organization optimize outreach, drive meaningful engagement, and make data-driven decisions that align with your mission. Core Features and Benefits: Ministry-Centered CRM & Donor Management: At the heart of Site Stacker is a purpose-built Customer Relationship Management (CRM) system designed specifically for the nuanced needs of ministries. It goes beyond standard donor tracking by offering: \* Unified Online and Offline Donation Processing: A centralized system for managing all contributions, whether they come from online campaigns or direct mail, providing a holistic view of donor activity. \* Actionable Analytics and Reporting: Customizable dashboards and over 20 standard reports offer deep insights into giving trends, donor behavior, and campaign performance, enabling data-informed decision-making. \* Reduced Administrative Burden: Clients have reported up to a 25% reduction in administrative time, freeing up valuable resources to focus on mission-critical activities. Advanced Automation & Workflow Optimization: Site Stacker excels at automating repetitive administrative and communication tasks, allowing your team to focus on relationship-building and strategic initiatives. These powerful tools are designed to create scalable, efficient processes across your organization. \* Automated Communication Journeys: Create and trigger personalized email sequences for new donors, event registrants, or newsletter subscribers. Automatically send donation acknowledgements and targeted follow-ups to nurture supporter relationships. \* Internal Task Management: Automate the assignment of internal tasks based on specific triggers, such as a large donation requiring a personal thank-you call or a new volunteer application needing review. \* Process Efficiency: By automating workflows like data entry, reporting, and communication, ministries can achieve significant gains in operational efficiency. Clients have reported a 60+% increase in process efficiency, drastically reducing time spent on manual tasks. Powerful Web Building & Fundraising Tools: Site Stacker's integrated website builder is engineered for high-performance fundraising and supporter engagement. It empowers non-profits with: \* A Fully Integrated Native Giving Experience: Eliminate jarring redirects to third-party sites with a seamless, on-site giving experience that keeps supporters on your website from start to finish. This native functionality is fully customizable, mobile-responsive, and features a streamlined checkout process designed to maximize conversion rates and keep the focus squarely on your mission. \* Peer-to-Peer Fundraising: Built-in tools allow supporters to create their own fundraising pages, expanding the ministry's reach and leveraging the power of their community. Child Sponsorship Automation: For organizations managing child sponsorship programs, Site Stacker provides specialized tools to foster meaningful connections while streamlining complex program management. Key features include: \* Personalized Supporter Engagement: Secure online letter-writing portals and regular program updates create a direct and engaging link between sponsors and the children they support. \* Streamlined Program Management: Automation is applied to handle recurring tasks unique to sponsorship, such as tracking child availability, managing recurring donations, and generating specific program reports, ensuring a scalable and efficient operation. Comprehensive Consultation and Integration: Recognizing that technology is only part of the solution, Site Stacker offers over a decade of expertise in strategic consulting to help organizations optimize their digital engagement, donor development, and workflow automation. In terms of integration, Site Stacker offers: **Average Rating:** 4.2/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Site Stacker?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.5/10) - **Fundraising:** 8.3/10 (Category avg: 8.0/10) - **Reporting:** 6.4/10 (Category avg: 7.9/10) - **Donor Communications:** 8.5/10 (Category avg: 7.9/10) **Who Is the Company Behind Site Stacker?** - **Seller:** [WMtek](https://www.g2.com/sellers/wmtek) - **Year Founded:** 2007 - **HQ Location:** Fort Pierce, FL - **Twitter:** @wmtek (132 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/wmtek-inc./ (16 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 79% Mid-Market, 21% Small-Business #### What Are Recent G2 Reviews of Site Stacker? **"[Site Stacker has been a game changer for our organization](https://www.g2.com/survey_responses/site-stacker-review-9608339)"** **Rating:** 5.0/5.0 stars *— Ron M.* [Read full review](https://www.g2.com/survey_responses/site-stacker-review-9608339) --- **"[Site Stacker: The All-in-One Toolkit for Non-Profits!](https://www.g2.com/survey_responses/site-stacker-review-9572590)"** **Rating:** 4.5/5.0 stars *— Rachel G.* [Read full review](https://www.g2.com/survey_responses/site-stacker-review-9572590) --- #### What Are G2 Users Discussing About Site Stacker? - [What is Site Stacker used for?](https://www.g2.com/discussions/what-is-site-stacker-used-for) - 1 comment ### 20. [Blackbaud eTapestry](https://www.g2.com/products/blackbaud-etapestry/reviews) Blackbaud eTapestry is an affordable, all-in-one donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. More than 6,000 nonprofits and institutions are using eTapestry to efficiently manage and track fundraising performance, engage new supporters, and maximize existing donor relationships. **Average Rating:** 3.3/5.0 **Total Reviews:** 102 **How Do G2 Users Rate Blackbaud eTapestry?** - **Has the product been a good partner in doing business?:** 6.2/10 (Category avg: 8.5/10) - **Fundraising:** 7.1/10 (Category avg: 8.0/10) - **Reporting:** 6.3/10 (Category avg: 7.9/10) - **Donor Communications:** 5.8/10 (Category avg: 7.9/10) **Who Is the Company Behind Blackbaud eTapestry?** - **Seller:** [Blackbaud](https://www.g2.com/sellers/blackbaud) - **Year Founded:** 1981 - **HQ Location:** Charleston, South Carolina - **Twitter:** @blackbaud (32,521 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/162724/ (3,233 employees on LinkedIn®) - **Ownership:** NASDAQ:BLKB **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 72% Small-Business, 25% Mid-Market #### What Are Recent G2 Reviews of Blackbaud eTapestry? **"[Great Donor Software](https://www.g2.com/survey_responses/blackbaud-etapestry-review-4467914)"** **Rating:** 4.0/5.0 stars *— Mandy S.* [Read full review](https://www.g2.com/survey_responses/blackbaud-etapestry-review-4467914) --- **"[eTapestry serves as a leading nonprofit, fundraising software for connecting donors to organizations](https://www.g2.com/survey_responses/blackbaud-etapestry-review-6592453)"** **Rating:** 4.5/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/blackbaud-etapestry-review-6592453) --- #### What Are G2 Users Discussing About Blackbaud eTapestry? - [What are the benefits and drawbacks of using Blackbaud eTapestry for nonprofit management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-blackbaud-etapestry-for-nonprofit-management) - [What is Blackbaud eTapestry used for?](https://www.g2.com/discussions/what-is-blackbaud-etapestry-used-for) - [How much does eTapestry cost?](https://www.g2.com/discussions/how-much-does-etapestry-cost) - [How much does blackbaud eTapestry cost?](https://www.g2.com/discussions/how-much-does-blackbaud-etapestry-cost) - [What is eTapestry database?](https://www.g2.com/discussions/what-is-etapestry-database) ### 21. [InfoFlo Software](https://www.g2.com/products/infoflo-software/reviews) InfoFlo Nonprofit delivers a secure, scalable, and fully HIPAA-compliant case management solution designed to help organizations operate more efficiently. Gain a comprehensive 360° view of every client and case through a unified, intuitive dashboard. Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools. Generate custom, data-driven reports to strengthen your grant proposals and demonstrate measurable outcomes and easily export these reports to Excel or CSV. With InfoFlo Nonprofit, your organization benefits from a fully customized, cost-effective system built to align with your unique workflows and compliance requirements—empowering your team to focus on impact, not administration. **Average Rating:** 4.5/5.0 **Total Reviews:** 93 **How Do G2 Users Rate InfoFlo Software?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) **Who Is the Company Behind InfoFlo Software?** - **Seller:** [InfoFlo Solutions](https://www.g2.com/sellers/infoflo-solutions) - **Year Founded:** 2002 - **HQ Location:** Toronto, Canada - **LinkedIn® Page:** https://www.linkedin.com/company/2786990/ (6 employees on LinkedIn®) - **Phone:** 1 416-223-4353 **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Financial Services, Information Technology and Services - **Company Size:** 67% Small-Business, 12% Mid-Market #### What Are InfoFlo Software's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Customer Support (2 reviews) - Customer Management (1 reviews) - Easy Access (1 reviews) - Integration (1 reviews) **Cons:** - Bugs (1 reviews) - Integration Issues (1 reviews) - Missing Features (1 reviews) - Not User-Friendly (1 reviews) ### What Do G2 Reviewers Say About InfoFlo Software? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of InfoFlo Software, enhancing their experience with quick access to important data. - Users praise the **terrific customer support** of InfoFlo Software, enhancing their overall experience with the program. - Users value the **powerful organizational capabilities** of InfoFlo, streamlining customer data and enhancing workflow management. - Users value the **easy access** to important customer data in InfoFlo Software, finding it quick and user-friendly. - Users value the **integration capability** of InfoFlo Software, which centralizes all business data and needs effectively. **Cons:** - Users face **bugs** , such as software glitches and integration issues with 3CX, affecting their overall experience. - Users face **integration issues** with InfoFlo Software, particularly with 3CX and occasional software glitches affecting usability. - Users feel that the software suffers from a **lack of available bundles** , which limits its functionality and options. - Users find the interface **difficult to navigate** , with support sometimes providing unclear information, despite follow-up clarifications. #### What Are Recent G2 Reviews of InfoFlo Software? **"[Multifunctional integration, a tool for enhancing work efficiency](https://www.g2.com/survey_responses/infoflo-software-review-12121732)"** **Rating:** 4.0/5.0 stars *— Harrison W.* [Read full review](https://www.g2.com/survey_responses/infoflo-software-review-12121732) --- **"[Fast, Customizable, and Secure Case Management with Outstanding Support!](https://www.g2.com/survey_responses/infoflo-software-review-12974719)"** **Rating:** 5.0/5.0 stars *— Ashley C.* [Read full review](https://www.g2.com/survey_responses/infoflo-software-review-12974719) --- #### What Are G2 Users Discussing About InfoFlo Software? - [What improvements would you suggest for InfoFlo Software to better meet your CRM needs?](https://www.g2.com/discussions/what-improvements-would-you-suggest-for-infoflo-software-to-better-meet-your-crm-needs) - [What is InfoFlo Software used for?](https://www.g2.com/discussions/what-is-infoflo-software-used-for) ### 22. [ClearView CRM](https://www.g2.com/products/clearview-crm/reviews) Cloud-based ClearView CRM is fundraising software that supports nonprofits' efforts to raise money and manage donor services departments. It includes constituent relationship management; business intelligence and reporting; operational tools like data import/export, list segmentation/selection, and gift processing; wealth screening; and a mobile app for frontline fundraisers. Features --Powerful constituent relationship management: complete profiles--with touches and contacts, giving history, interests, demographics and more--coupled with opportunities management to coordinate and automate activities, communications and other efforts in pursuit of donations, including major and planned gifts. --Operational tools like list selection/segmentation for large, complex online and offline direct-mail campaigns, gift processing, data import/export and more. --Hundreds of built-in reports on gifts, donors, pipelines, trends, and more, and intuitive ad hoc reporting and business intelligence tools that let organizations --Free mobile app, ClearView CRM Mobile. **Average Rating:** 3.5/5.0 **Total Reviews:** 29 **How Do G2 Users Rate ClearView CRM?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.5/10) **Who Is the Company Behind ClearView CRM?** - **Seller:** [Doubleknot](https://www.g2.com/sellers/doubleknot-02ae4e3f-8a34-4c18-919c-7432bed66faa) - **Year Founded:** 1987 - **HQ Location:** Amherst, NY - **Twitter:** @ClearViewCRM (110 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/439282/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 52% Mid-Market, 31% Enterprise #### What Are Recent G2 Reviews of ClearView CRM? **"[Great Front End User Interface](https://www.g2.com/survey_responses/clearview-crm-review-270962)"** **Rating:** 4.5/5.0 stars *— Verified User in Individual & Family Services* [Read full review](https://www.g2.com/survey_responses/clearview-crm-review-270962) --- **"[Great for Prospect Management](https://www.g2.com/survey_responses/clearview-crm-review-550327)"** **Rating:** 4.5/5.0 stars *— Molly O.* [Read full review](https://www.g2.com/survey_responses/clearview-crm-review-550327) --- ## What Is Nonprofit CRM Software? [Nonprofit Software](https://www.g2.com/categories/nonprofit) ## What Software Categories Are Similar to Nonprofit CRM Software? - [Fundraising Software](https://www.g2.com/categories/fundraising) - [Donor Management Software](https://www.g2.com/categories/donor-management) - [Volunteer Management Software](https://www.g2.com/categories/volunteer-management) --- ## How Do You Choose the Right Nonprofit CRM Software? ### What You Should Know About Nonprofit CRM Software ### What is Nonprofit CRM Software? Traditionally, businesses engaging in sales use [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to align strategy and outreach with documented customer interactions. Having a holistic view of the customer allows businesses to make smarter decisions and craft the perfect pitch to drive revenue, while optimizing staff productivity. In a similar vein, nonprofit organizations rely on specialized versions of these solutions to achieve marketing, fundraising, and outreach goals. For nonprofit CRM software, constituent (as opposed to customer) relationship management better captures its essence. Often, nonprofit CRM software and [donor management software](https://www.g2crowd.com/categories/donor-management) are used interchangeably. Nonprofit CRM software can be distinguished from donor management software by the increased level of constituent data management and integration with other software that broadly improve nonprofit operations in multiple departments. Nonprofit CRM solutions provide all the essential tools an organization needs to track and manage their relationships with constituents, which include donors, alumni, volunteers, members, and event attendees. Nonprofits can record an individual’s past engagement and all relevant biographical data, informing fundraising and marketing strategies and optimizing data reporting processes. These solutions allow nonprofits to capture a detailed picture of their supporters and tailor their engagement goals accordingly. Nonprofit CRM software elevates an organization’s success in cultivating and retaining donors and volunteers. Key Benefits of Nonprofit CRM Software - Strengthen donor cultivation by collecting deeper biographical insights - Track and manage a diverse base of constituents - Improve marketing outreach to targeted supporter groups - Integrate multiple data points into one centralized constituent profile - Reduce administrative burden by automating stewardship and data reporting processes ### Why Use Nonprofit CRM Software? Nonprofit CRM software enables organizations to collect a broad range of important information about their prospective and current donors and supporters. These solutions organize constituent data and unify reporting, fundraising, receipting, contact, and email functions into one centralized, customizable location. When equipped with this 360-degree view, nonprofits manage their relationships more effectively and achieve stronger fundraising results. Armed with this information, staff are empowered to tailor marketing campaigns for specific donors, strategize prospect lists for annual appeals, and streamline the cultivation pipeline when multiple staff members are engaged with constituents. Nonprofit CRM software collects and integrates vital constituent information, including: - Biographical information - Donation and membership fee history - Event attendance - Familial, organizational, and corporate connections - Philanthropic interests and giving history - All past and present points of communication with the organization ### Who Uses Nonprofit CRM Software? Nonprofits use nonprofit CRM software to manage their constituents. From fundraising staff to marketing, PR, and finance staff, nonprofit CRM software has the functionality to serve a variety of needs to improve relationships and achieve fundraising and engagement goals. These solutions work for nonprofit organizations of all kinds, including colleges and universities, museums and cultural institutions, advocacy and grassroots groups, human services organizations, conservation groups, etc. Any nonprofit that needs to engage with a constituent base for philanthropic and volunteer support benefits greatly from using nonprofit CRM software. Key nonprofit staff who may use this software include: **Fundraising and development staff —** Fundraising and development staff use nonprofit CRM software to manage all contact points with each constituent. Knowing a constituent’s previous giving history, event attendance, and personal interests and hobbies helps fundraisers have more insight to inform their future interactions with a prospect or current donor. Similarly, grant writers use this software to track all public and private grant-related deadlines throughout the submission process. Through nonprofit CRM software, fundraising and development staff segment out specific constituents to target for cultivation events, annual gift renewals, or other related stewardship tasks. They can also look at appeal response rates to see how fundraising campaigns perform year over year. **Marketing and communications staff —** Marketing and communications staff rely on insights gained from the robust constituent profiles housed in their nonprofit CRM software. These solutions allow for segmented target groups, which could include lapsed donors, previous volunteers, program-specific donors, and so on. Marketers use this information to create relevant content for any given demographic or data parameter. For example, a nonprofit CRM software can allow marketing and communications staff to identify all constituents between a certain age range to send a promotional email for an organization’s associate board or young professionals group. Or they can tailor event invitations for invitees who attended a previous year. **Event staff —** Event staff monitor event attendance and performance through nonprofit CRM software, typically for fundraising galas and special donor events. These solutions allow for registration form integration to import ticket sales, guest names, and even dietary restrictions directly into the constituent’s profile. This automation assists event staff in building seating charts, identifying catering needs, and ensuring event goals are on track. **Finance staff —** Finance staff use nonprofit CRM software as an additional tool to keep track of all revenue and expenses, in addition to their own [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting). Typically, finance staff and fundraising staff will collaborate to conduct monthly, quarterly, or annual reconciliation to ensure what is tracked in the nonprofit CRM software also matches up with the accounting software records. Finance staff can use nonprofit CRM software for specialized revenue reports broken out by constituent type and time period. ### Nonprofit CRM Software Features Nonprofit CRM software often contains the following features: **Robust constituent profiles —** Track and quickly update all relevant background information about constituents, empowering fundraising staff to cultivate leads more efficiently. Create custom fields depending on the specificity of information being tracked. **Reporting —** Nonprofit staff collect a variety of data related to fundraising, event attendance, marketing metrics, and communications. Nonprofit CRM software removes the administrative burden of referencing multiple programs to view all the data. By centralizing and visualizing this data, these solutions provide almost instant turnaround for all reporting needs, and in a digestible format. **Revenue management —** Nonprofit CRM software simplifies the gift recording and tracking process, particularly with online giving. A donor or event attendee’s contact information automatically populates a record, saving time on manual data entry. These solutions can be preset to code donations or registration fees to the desired attribution. **Task automation —** Nonprofit CRM software eases or entirely removes many administrative tasks that compete with other priorities. Users have the option to schedule email blasts, contact reminders, gift acknowledgements, and more. These solutions also integrate with [email platforms](https://www.g2.com/categories/email) to remind fundraising and marketing staff about important follow-up tasks with constituents. They often have the ability to flag and prevent duplicated information and records from cluttering the database as well. **Event management —** Nonprofit CRM software provides all the tools an organization needs to run a successful event. From attendance tracking, to payment processing, to establishing ticket levels, and even post-event analysis, these solutions assist with planning and implementing the crucial events that contribute to overall fundraising success. **Constituent segmentation —** As an organization’s support base grows, fundraising and marketing staff require the option to build segmented lists for constituents that meet certain criteria. By categorizing constituents in certain ways, targeted campaigns are more likely to succeed. **Integration and customization —** By default, nonprofit CRM software provides organizations with a large number of functions and a lot of capability. However, the option to integrate additional systems into the software can ensure a greater range of data capture. These options could include [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting), [event registration and ticketing software](https://www.g2.com/categories/event-registration-ticketing), and [donor prospect research software](https://www.g2.com/categories/donor-prospect-research). Additionally, nonprofit CRM software offers an extremely customizable platform for organizations to tailor it to their specific needs, ensuring that the appropriate information can be recorded for any given constituent base. **Mobile access —** For many fundraising and marketing staff, on-the-go workflows often require real-time access to their nonprofit CRM software. This option allows for constituent profiles to be accessed and updated as needed, perhaps at a networking event or after a promising one-on-one donor lunch. Other Features of Nonprofit CRM Software: [Automated Reports Capabilities](https://www.g2.com/categories/nonprofit-crm/f/automated-reports), [Lead Management Capabilities](https://www.g2.com/categories/nonprofit-crm/f/lead-management), [Online Portal Capabilities](https://www.g2.com/categories/nonprofit-crm/f/online-portal), [Sales POS Capabilities](https://www.g2.com/categories/nonprofit-crm/f/sales-pos) ### Trends Related to Nonprofit CRM Software As traditional CRM software continues to adapt, nonprofit CRM software will likely benefit from ongoing trends such as: **Voice command —** In the same way that voice commands have optimized smartphone and similar devices, nonprofit CRM software will see some functionality for voice commands to allow users to access information more quickly, whether through desktop or mobile. **Mobile optimization —** As nonprofits begin to engage younger generations who are digital natives, mobile optimization for all nonprofit CRM software features will be a priority. From building text-to-give or text-to-register features to increasing the accessibility that fundraisers have via the mobile application, ensuring that desktop and mobile experiences not only integrate but match each other in efficacy will be vital. Fundraising and marketing staff spend a great deal of time engaging in the community and, therefore, need access to a useful mobile solution. **Scalability —** Much like [donor management software](https://www.g2crowd.com/categories/donor-management), nonprofit CRM software serves nonprofits of all sizes. Typically, these solutions offer price points based on the total number of constituent records, as well as the total number of software users. Nonprofits should be critical in evaluating both the existing constituent base and the intended growth of new supporters and donors including associated goals in doing so. Certain nonprofit CRM software are optimized for small to midsize organizations as opposed to large organizations. Cloud-based nonprofit CRM software are another rising solution within the nonprofit sector, allowing for easier remote access and on-demand scalability as an organization grows. ### Potential Issues with Nonprofit CRM Software Nonprofit CRM software excels at providing customization suited to an organization’s specific needs. Depending on the solution, users should expect a degree of staff training, data migration, module and platform integration, and sometimes design configurations. These can require resources that an organization may not have initially budgeted for but should still be considered if nonprofit CRM software will boost a nonprofit's long-term fundraising and engagement goals. These solutions are far more robust with the functionality they provide to nonprofits. Before considering a nonprofit CRM software, users should determine the needs of their organization. A donor management software may be better suited to smaller organizations working with a limited budget. If marketing and event staff do not use the solution, nonprofits could be wasting money on additional features and user profiles. ### Software and Services Related to Nonprofit CRM Software Nonprofit CRM software broadly serves a nonprofit’s technological needs. Within the nonprofit software ecosystem, this solution allows for various integration points with the following: [**Fundraising software**](https://www.g2crowd.com/categories/fundraising) **—** Fundraising software powers the giving insights that a nonprofit CRM solution stores. Being able to integrate donations from online and manual entry is important to keep constituent records as accurate as possible and allows users to monitor fiscal year progress against goals for a fundraising team. [**Donor management software**](https://www.g2crowd.com/categories/donor-management) **—** Donor management software is often interchangeable with a nonprofit CRM solution, but the difference lies in the depth of customization and categorization for different constituent types. Donor management software can be a more effective option for smaller organizations that don’t have a large variety of constituent types to manage but still need to track relationships with ongoing prospects and existing donors. [**Donor prospect research software**](https://www.g2crowd.com/categories/donor-prospect-research) **—** Donor prospect research software gathers a broad range of biographical and other pertinent information about prospects and existing donors to integrate into their records. These solutions inform fundraising teams about where prospects and donors have given before, their income level, their professional affiliations, and more, empowering fundraisers to steward each individual accordingly. [**Nonprofit accounting software**](https://www.g2crowd.com/categories/nonprofit-accounting) **—** Nonprofit accounting software that integrates with nonprofit CRM solutions ensures all donations are captured and centralized in one system, reducing duplicate data entry and easing the reconciliation process for audits. [**Nonprofit payment gateway software**](https://www.g2crowd.com/categories/nonprofit-payment-gateway) **—** Nonprofit payment gateway software integrates with nonprofit CRM solutions to import ticket sales, event registrations, and other revenue sources generated from online forms. These solutions can be customized to ensure each response to a form is coded properly and automatically, reducing time spent on data entry.