We are a small non-profit that hosts 4 or so events per year. We tried a couple of WordPress plug-ins for event registration which proved to be difficult to use, very buggy and came with very little documentation or support. Other online platforms were far too expensive for us. Zeffy is incredibly easy to use and their customer support far exceeds anything I've experienced anywhere. Zeffy continues to add new features and updates existing features in ways that are meaningful and helpful. Zeffy has been a real win for our organization. Review collected by and hosted on G2.com.
Zeffy has really improved their email capabilities to compete with services like Mailchimp, but so far there are a couple of key pieces that are still missing, notably the ability for users to update their email preferences. There are also some some limitations way that CRM information is uploaded or entered. But I know Zeffy is working on these and other issues, so I have no doubt that improvements are coming. Review collected by and hosted on G2.com.
Thank you for a review this useful, and the email preferences point is a good one: letting supporters manage what they receive themselves is both a courtesy and a deliverability benefit. Zeffy is nonprofit fundraising software with no platform fees and no transaction fees, so the emailing that has grown to compete with Mailchimp costs you nothing, which makes the remaining gaps worth naming precisely as you have. Both that and the limits on how CRM information is uploaded go to our product team, who ship improvements weekly with everything we collect feeding directly into the roadmap. Two other parts of the platform worth exploring: your Donor management and CRM view already carries notes, tags, and full transaction history per contact, plus CSV and Mailchimp import, which may cover more of the upload side than you expect, and Tap to Pay, which turns a smartphone into a card reader for your events. Glad Zeffy is working for you and your organization.
