Overall Satisfaction Score
97
The Top 20 Nonprofit CRM Software
Check out this list of the top Nonprofit CRM Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
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The Top 20 Nonprofit CRM Software
Top Industries of Reviewers:
Non-Profit Organization Management
86%
Fund-Raising
6%
Mental Health Care
4%
Health, Wellness and Fitness
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.3
Meets Requirements
Average: 9.1
9.1
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 8.8
9.2
Quality of Support
Average: 9.5
9.6
Ease of Admin
Average: 9.2
9.5
Overall Satisfaction Score
86
Top Industries of Reviewers:
Non-Profit Organization Management
81%
Religious Institutions
11%
Fund-Raising
6%
Primary/Secondary Education
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.2
Meets Requirements
Average: 9.1
9.2
Ease of Doing Business With
Average: 9.5
9.2
Ease of Setup
Average: 8.8
9.2
Quality of Support
Average: 9.5
9.5
Ease of Admin
Average: 9.2
9.2
Overall Satisfaction Score
83
Top Industries of Reviewers:
Non-Profit Organization Management
78%
Health, Wellness and Fitness
8%
Arts and Crafts
8%
Civic & Social Organization
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.7
Meets Requirements
Average: 9.1
9.6
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 8.8
9.8
Quality of Support
Average: 9.5
9.6
Ease of Admin
Average: 9.2
9.9
Overall Satisfaction Score
77
Top Industries of Reviewers:
Non-Profit Organization Management
83%
Fund-Raising
6%
Primary/Secondary Education
5%
Hospital & Health Care
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.2
Meets Requirements
Average: 9.1
8.9
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 8.8
8.7
Quality of Support
Average: 9.5
9.2
Ease of Admin
Average: 9.2
9.0
Overall Satisfaction Score
76
Top Industries of Reviewers:
Non-Profit Organization Management
83%
Fund-Raising
7%
Religious Institutions
6%
Education Management
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.3
Meets Requirements
Average: 9.1
8.7
Ease of Doing Business With
Average: 9.5
8.7
Ease of Setup
Average: 8.8
8.1
Quality of Support
Average: 9.5
9.4
Ease of Admin
Average: 9.2
8.4
Overall Satisfaction Score
75
Top Industries of Reviewers:
Non-Profit Organization Management
79%
Fund-Raising
11%
Individual & Family Services
5%
Libraries
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.4
Meets Requirements
Average: 9.1
9.5
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 8.8
9.3
Quality of Support
Average: 9.5
9.8
Ease of Admin
Average: 9.2
9.6
Overall Satisfaction Score
75
Top Industries of Reviewers:
Non-Profit Organization Management
90%
Fund-Raising
4%
Civic & Social Organization
3%
Individual & Family Services
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.6
Meets Requirements
Average: 9.1
9.4
Ease of Doing Business With
Average: 9.5
9.8
Ease of Setup
Average: 8.8
9.4
Quality of Support
Average: 9.5
9.8
Ease of Admin
Average: 9.2
9.5
Overall Satisfaction Score
74
Top Industries of Reviewers:
Non-Profit Organization Management
55%
Civic & Social Organization
18%
Fund-Raising
18%
Museums and Institutions
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.9
Meets Requirements
Average: 9.1
9.9
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 8.8
9.8
Quality of Support
Average: 9.5
10.0
Ease of Admin
Average: 9.2
10.0
Overall Satisfaction Score
72
Top Industries of Reviewers:
Non-Profit Organization Management
85%
Environmental Services
8%
Telecommunications
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.9
Meets Requirements
Average: 9.1
9.4
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 8.8
9.7
Quality of Support
Average: 9.5
9.9
Ease of Admin
Average: 9.2
9.9
Overall Satisfaction Score
71
Top Industries of Reviewers:
Non-Profit Organization Management
84%
Performing Arts
6%
Civic & Social Organization
5%
Religious Institutions
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.4
Meets Requirements
Average: 9.1
8.8
Ease of Doing Business With
Average: 9.5
8.7
Ease of Setup
Average: 8.8
8.2
Quality of Support
Average: 9.5
8.5
Ease of Admin
Average: 9.2
8.6
Overall Satisfaction Score
69
Top Industries of Reviewers:
Non-Profit Organization Management
48%
Religious Institutions
33%
Accounting
14%
Education Management
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.4
Meets Requirements
Average: 9.1
9.5
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 8.8
9.7
Quality of Support
Average: 9.5
9.9
Ease of Admin
Average: 9.2
9.4
Overall Satisfaction Score
68
Top Industries of Reviewers:
Non-Profit Organization Management
67%
Events Services
13%
International Trade and Development
10%
Professional Training & Coaching
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.3
Meets Requirements
Average: 9.1
9.2
Ease of Doing Business With
Average: 9.5
9.5
Ease of Setup
Average: 8.8
8.6
Quality of Support
Average: 9.5
9.4
Ease of Admin
Average: 9.2
9.5
Overall Satisfaction Score
66
Top Industries of Reviewers:
Non-Profit Organization Management
85%
Fund-Raising
6%
Accounting
6%
Health, Wellness and Fitness
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.1
Meets Requirements
Average: 9.1
9.1
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 8.8
8.6
Quality of Support
Average: 9.5
9.7
Ease of Admin
Average: 9.2
9.3
Overall Satisfaction Score
65
Top Industries of Reviewers:
Non-Profit Organization Management
91%
Performing Arts
4%
Fund-Raising
4%
Primary/Secondary Education
2%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.2
Meets Requirements
Average: 9.1
8.9
Ease of Doing Business With
Average: 9.5
9.4
Ease of Setup
Average: 8.8
8.8
Quality of Support
Average: 9.5
9.7
Ease of Admin
Average: 9.2
9.1
Overall Satisfaction Score
64
Top Industries of Reviewers:
Non-Profit Organization Management
81%
Education Management
7%
Civic & Social Organization
7%
Religious Institutions
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.1
Meets Requirements
Average: 9.1
8.5
Ease of Doing Business With
Average: 9.5
9.2
Ease of Setup
Average: 8.8
8.7
Quality of Support
Average: 9.5
9.0
Ease of Admin
Average: 9.2
8.8
Overall Satisfaction Score
63
Top Industries of Reviewers:
Museums and Institutions
50%
Non-Profit Organization Management
25%
Accounting
13%
Consumer Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.2
Meets Requirements
Average: 9.1
8.6
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 8.8
8.6
Quality of Support
Average: 9.5
10.0
Ease of Admin
Average: 9.2
10.0
Overall Satisfaction Score
59
Top Industries of Reviewers:
Non-Profit Organization Management
92%
Fund-Raising
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.8
Meets Requirements
Average: 9.1
8.6
Ease of Doing Business With
Average: 9.5
8.9
Ease of Setup
Average: 8.8
9.2
Quality of Support
Average: 9.5
9.3
Ease of Admin
Average: 9.2
9.3
Overall Satisfaction Score
59
Top Industries of Reviewers:
Non-Profit Organization Management
63%
Higher Education
21%
Fund-Raising
11%
Philanthropy
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.8
Meets Requirements
Average: 9.1
9.4
Ease of Doing Business With
Average: 9.5
9.4
Ease of Setup
Average: 8.8
7.2
Quality of Support
Average: 9.5
9.9
Ease of Admin
Average: 9.2
8.0
Overall Satisfaction Score
59
Top Industries of Reviewers:
Non-Profit Organization Management
85%
Hospital & Health Care
6%
Civic & Social Organization
4%
Construction
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.3
Meets Requirements
Average: 9.1
8.7
Ease of Doing Business With
Average: 9.5
9.0
Ease of Setup
Average: 8.8
7.4
Quality of Support
Average: 9.5
8.6
Ease of Admin
Average: 9.2
8.4
Overall Satisfaction Score
59
Top Industries of Reviewers:
Non-Profit Organization Management
67%
Political Organization
22%
Oil & Energy
6%
Information Technology and Services
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.3
Meets Requirements
Average: 9.1
9.0
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 8.8
8.4
Quality of Support
Average: 9.5
9.5
Ease of Admin
Average: 9.2
8.7
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