Top Free Nonprofit CRM Software

Check out our list of free Nonprofit CRM Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Nonprofit CRM Software to ensure you get the right product.

Results: 21
(483)4.6 out of 5
Optimized for quick response
Entry Level Price:Free up to 250 contacts

Bloomerang helps nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. Our cloud-based donor management application is rooted in principles of philanthropy, simple to use and focused on empowering your team to achieve remarkable results through enhanced donor loyalty. Bloomerang is designed to deliver maximum results, maximum utilization by your team and maximum flexibility with no need for additional technology spending on

Michelle M.
MM
It's intuitive- I've trained lots of people on it with all le. New releases of features I've requested. STELLAR customer support live chat and via... Read review
JN
Bloomerang is a simple to use, friendly database that works well for all sizes of organizations. The report feature is easy to use, no queries to... Read review
(304)4.4 out of 5
Optimized for quick response
Entry Level Price:$159 per month

Growing organizations choose DonorPerfect because it’s built for nonprofit people with easy-to-use features designed to save time and engage donors. DonorPerfect is the most comprehensive fundraising solution, with everything nonprofits need to grow. It helps your organization manage donations, contacts, receipting, reporting, email, events, and all of your fundraising initiatives from a single platform. With automatic monthly giving, integrated online donation forms, dashboard reporting, Co

AP
Our organization appreciates the fluidity of the programs... we can manage our donors, funds, emails, crowdfunding and much more without worrying... Read review
AN
We are a small non-profit and have been using DP for over 5 years. Their customer service is amazing and the DP platform itself is intuitive and... Read review
(92)3.6 out of 5

Blackbaud eTapestry is an affordable, web-based, all-in-one donor management solution for small and growing nonprofits. It has been designed to help nonprofits streamline manual administrative processes, deliver meaningful donor experiences, and provide integrated online and offline communication tools that help boost your fundraising goals. More than 6,000 nonprofits use Blackbaud eTapestry to operate more efficiently, reach and engage new donors, and expand relationships with existing donors.

AM
When i started at my first job they had been using etapestry for a little over a year but not to it's full potential. I took advantage of the free... Read review
UN
eTapestry is an acceptable database for small, lower-income nonprofits seeking to save costs but use a tool that gathers and organizes donor... Read review
(55)4.0 out of 5
Entry Level Price:$110 per month

Raise more, save precious staff time, and focus on your mission's impact. We'll do the rest. NeonCRM is the most robust cloud-based CRM database built specifically for nonprofit organizations. At the core, NeonCRM is a relationship-focused fundraising and membership system. Additionally, NeonCRM empowers nonprofit organizations to raise more revenue through automation, while helping staff streamline day-to-day processes within one truly connected platform. This enables organizations to have the

Beau V.
BV
The price versus value. My organization, Brighter Bites, is just getting started into fundraising, and partnering with NeonCRM is the best... Read review
Linda Sue M.
LM
Cloud-based database! What a relief to have someone else managing the server and software. Really lowers the cost of total ownership on a database... Read review
(13)4.2 out of 5

GiveGab is the #1 digital solution for Giving Days and year-round fundraising tailored to cause-based organizations, community foundations, education institutions, hospital foundations, and public media outlets. GiveGab offers a complete suite of products and services that make online fundraising easy, enjoyable, and effective.

Mandy G.
MG
Kimbia's support is unmatched. Whether its walking me thru setting up my account, troubleshooting mistakes, or writing a report with/for me, I can... Read review
(50)3.9 out of 5
Entry Level Price:Starting at $29 per month

The NationBuilder community engagement platform powers thousands of the world's most high-stakes campaigns and movements. Move your advocates to action with a single system including readymade website templates, a fully-integrated supporter database, petitioning, powerful field tools, streamlined fundraising and donor management, and advanced email and texting. Bring your community to life with dynamic profiles that update with every interaction. Trusted by more than 9,000 customers in 112 count

AV
I love having the ability to sort, tag and keep notes on each person. Read review
Kuan S.
KS
Good selection of out-of-the-box CRM functionality at the entry-level tier. Good social media activity tracking. Read review
(98)4.3 out of 5
Entry Level Price:$0

Classy is a social enterprise that creates world-class online fundraising tools for nonprofits, modernizing the giving experience to accelerate social impact around the world. Since 2011, more than 4,000 nonprofits have collectively raised over one billion dollars on the Classy platform. From crowdfunding to peer-to-peer fundraising, event registration & management, and one-time or recurring donations, nonprofits of all sizes trust Classy to manage all of their online fundraising under one r

MB
Classy offers an easy-to-use (back-end and front-end) software for our small organization. We have tried 4-5 other event softwares and Classy is... Read review
MG
Classy is extremely user-friendly and the personal aspect of the platform is wonderful. Our organization receives constant support regarding... Read review
(20)4.7 out of 5
Entry Level Price:$49 per month

Aplos is a cloud-based system designed specially to serve the needs of nonprofit and church organizations. The Aplos platform includes fund accounting, online donation management, reporting functionalities, fundraising tools, event management, and custom communications. Aplos offers features that allow organizations to manage their fund accounting (including report transactions, manage finances, track cash flows, and create journal entries for direct double entry accounting), fundraise more eff

Dana P.
DP
I am currently responsible for the books at a small Nonprofit. I have used Quickbooks, Quicken, Microsoft Money, Corporate ERP level accounting... Read review
Sam M.
SM
Tracking and reporting fund activity has been made incredibly easy by an innovative development team. Support is quick and... Read review
(31)4.3 out of 5
Entry Level Price:$245 + 0% platform fee

CauseVox's digital fundraising platform is designed to help you raise more with less effort. Upgrade your donation form, acquire donors with peer to peer, and run virtual fundraising for anything in today’s digital-only world.

AV
They provide us with all the tools for non-profit crowfunding/fund raising.It gices the power to manage all the fund raiser in one place.It helps... Read review
Amanda M.
AM
Where to start? Campaigns are simple to create and the flexibility of branding is fabulous. The Fundraiser experience is simple, flexible, and... Read review
(23)4.8 out of 5
Entry Level Price:Free 30 Day Free Trial

A top rated tool for managing and communicating with donors, to help you save time and raise more funds. TOP Rated: - Best ROI - Easiest to Use - Fastest Implementation - High Performer Give DonorDock a closer look. Visit: DonorDock.com/Demo Finally - One simple place to track your organization’s data There is an overwhelming number of software options for your organization. Their interfaces are old, bloated, and frustrating, and their pricing is hidden, confusing, and expensive. They inve

Jeremiah G.
JG
* The user interface is very modern and very easy to navigate. * The engineering team is VERY responsive to feature requests. If it's a feature... Read review
BB
DonorDock's simple, yet intuitive software is game changing for a new, small non profit. New to fundraising DonorDock's coaching and guidance has... Read review
(41)4.2 out of 5
Entry Level Price:$39 per month

Little Green Light is a complete fundraising and donor management system designed to give nonprofits the confidence and ability to succeed. It can be customized to fit the needs of your nonprofit thanks to a wide array of software that can be integrated with the platform. Affordably priced, Little Green Light delivers power & flexibility to grow with the changing needs of nonprofits everywhere. Join our growing community of satisfied users.

CN
This is a inexpensive system for non-profits with smaller budgets. It packs a lot of features for the cost, , including a really nice import module. Read review
LL
I appreciate how well LGL provides all critical functions of a CRM at an incredibly affordable price - this provides an especially important... Read review
(4)4.9 out of 5

Keela is an affordable all-in-one CRM made especially for nonprofits. Its cloud-based platform empowers organizations to save time in daily activities and raise more money. With Keela, you can easily manage donors and cultivate relationships, create donation pages to increase online giving, send email marketing campaigns, and have access to reports and analytics that will help you take better decisions based on data. Keela has integrations with Quickbooks, Paypal, Eventbrite and more tools tha

AM
The flexibility and personalization of the software Read review
(86)4.8 out of 5
Entry Level Price:$50 per month

Breeze is an easy-to-use web-based church management software designed with small and mid-size churches in mind. With Breeze, you can quickly add and group people in your database, mass email and text message contacts, offer online and text giving, track attendance, securely check in children and print name tags, run extensive reporting, and much more. Best of all, there's no contract, no setup fees, and we'll even move in your existing data at no cost! Start a free 30-day demo and see why mor

AR
Breeze is easy to use and very intuitive. Read review
AR
Breeze has been a great asset to our church. It was so easy to import our church contacts (Breeze employees will do that for you). The program... Read review
(5)4.7 out of 5
Entry Level Price:0

A new and better way to build for the web and mobile Raklet provides modern products for contacts, messages and payments. Enterprise quality CRM, meets with automated messaging and payments. Our goal is to automate your daily tasks and extend your reach. - Automatically enrich profile data, - Schedule email and SMS, setup action based messages. - Collect payments online: subscriptions, donations, ticketing, product sales. We're a global SaaS platform with clients all around the world (Japan, U

dayana m.
DM
It is very easy to create your own website, fully customizable, its interface is very simple and has templates that facilitates the work as it... Read review
LUISA ANDREINA A.
LA
It is a platform very easy to use, has a simple but functional design, very intuitive, allows you to create custom pages in order to collect... Read review
(1)5.0 out of 5

Givelify is a cloud-based solution for nonprofits, churches and religious organizations. Primary features include donation management, fundraising, automatic bank deposit of donations, campaign management, role-based permissions and reporting.

Belinda P.
BP
I love the ability to give to my church even on days I can’t attend. It is also great to be able to search for nearby charities and donate to... Read review
(1)3.0 out of 5

memberplanet's full suite of membership management tools simplifies membership and day-to-day operations to keep your organization running smoothly. memberplanet's membership features empower you to drive engagement, making it simple to nurture and grow your member, donor, and volunteer base. Collect dues, automate membership renewals, manage events, provide a seamless experience with API integrations, and send instant communication via text and email.

CE
When I used this for managing one of our student organizations, it was great because you have the option to do everything using one application.... Read review
0 ratings

CharityEngine is a cloud-based fundraising platform built to scale nonprofits at any stage on a single, unified CRM. Welcome to the modern donor management experience that lets organizations and associations do more stuff in less clicks with a 360-degree donor view to help Plan, Run and Care for their donors, their way. Simply build customizable online forms, email campaigns and marketing automations with ease in minutes. Our strategic Fundraising Lifecycle provides end to end solutions for mana

0 ratings

Our Cloud Engage software helps UK charities and membership organisations maximise their efforts and deliver their services. Our platform incorporates all elements of fundraising management and customer relationship management (CRM) into one flexible and scalable solution. It gives your teams a complete, real-time view of your organisation’s performance.

(1)5.0 out of 5

Continue To Give is a feature rich online giving cloud based application that makes giving easy, donor management a breeze and even takes the headache out of accounting. No matter if you're a nonprofit needing fundraising websites and apps to a church needing online giving, Continue to Give has a flexible platform to fulfill the e-giving needs of your organization. Continue To Give also serves personal fundraisers such as crowd-funding and missionary fundraising. So if you're looking for a solu

LP
Its convenient, fluid, easy, and mostly reliable. Read review
0 ratings
Entry Level Price:$0/month Stripe rate + 1.6%

Are you a nonprofit looking for an affordable online giving platform that includes features like donor-paid fees, free text giving, recurring gifts, and more? GivingTools.com is your answer! Highly secure and easy to use, the GivingTools.com enables you to raise funds online through all sorts of appeals...from one-time and recurring gifts to capital campaign pledges, events, merchandise, and sign-ups. You can direct people to your giving page or you can embed your giving page or giving forms r

0 ratings
Entry Level Price:$25 per user per month

Method:Donor is the only fundraising and donor management app with a real-time, two-way integration with all versions of QuickBooks. Features like online donation pages and automated follow-ups make it easier to scale your fundraising efforts, while the 360-degree view of each donor allows you to form personal connections. With endless possibilities for streamlining workflows, Method empowers nonprofits to spend less time on admin work and more time making a difference. Method:Donor was created

Top 10 Free Nonprofit CRM Software in 2021

  • Bloomerang
  • DonorPerfect
  • Blackbaud eTapestry
  • NeonCRM
  • GiveGab

Learn More About Nonprofit CRM Software

What is Nonprofit CRM Software?

Traditionally, businesses engaging in sales use customer relationship management (CRM) software to align strategy and outreach with documented customer interactions. Having a holistic view of the customer allows businesses to make smarter decisions and craft the perfect pitch to drive revenue, while optimizing staff productivity. In a similar vein, nonprofit organizations rely on specialized versions of these solutions to achieve marketing, fundraising, and outreach goals.

For nonprofit CRM software, constituent (as opposed to customer) relationship management better captures its essence. Often, nonprofit CRM software and donor management software are used interchangeably. Nonprofit CRM software can be distinguished from donor management software by the increased level of constituent data management and integration with other software that broadly improve nonprofit operations in multiple departments.

Nonprofit CRM solutions provide all the essential tools an organization needs to track and manage their relationships with constituents, which include donors, alumni, volunteers, members, and event attendees. Nonprofits can record an individual’s past engagement and all relevant biographical data, informing fundraising and marketing strategies and optimizing data reporting processes. These solutions allow nonprofits to capture a detailed picture of their supporters and tailor their engagement goals accordingly. Nonprofit CRM software elevates an organization’s success in cultivating and retaining donors and volunteers.

Key Benefits of Nonprofit CRM Software

  • Strengthen donor cultivation by collecting deeper biographical insights
  • Track and manage a diverse base of constituents
  • Improve marketing outreach to targeted supporter groups
  • Integrate multiple data points into one centralized constituent profile
  • Reduce administrative burden by automating stewardship and data reporting processes

Why Use Nonprofit CRM Software?

Nonprofit CRM software enables organizations to collect a broad range of important information about their prospective and current donors and supporters. These solutions organize constituent data and unify reporting, fundraising, receipting, contact, and email functions into one centralized, customizable location. When equipped with this 360-degree view, nonprofits manage their relationships more effectively and achieve stronger fundraising results. Armed with this information, staff are empowered to tailor marketing campaigns for specific donors, strategize prospect lists for annual appeals, and streamline the cultivation pipeline when multiple staff members are engaged with constituents.

Nonprofit CRM software collects and integrates vital constituent information, including:

  • Biographical information
  • Donation and membership fee history
  • Event attendance
  • Familial, organizational, and corporate connections
  • Philanthropic interests and giving history
  • All past and present points of communication with the organization

Who Uses Nonprofit CRM Software?

Nonprofits use nonprofit CRM software to manage their constituents. From fundraising staff to marketing, PR, and finance staff, nonprofit CRM software has the functionality to serve a variety of needs to improve relationships and achieve fundraising and engagement goals. These solutions work for nonprofit organizations of all kinds, including colleges and universities, museums and cultural institutions, advocacy and grassroots groups, human services organizations, conservation groups, etc. Any nonprofit that needs to engage with a constituent base for philanthropic and volunteer support benefits greatly from using nonprofit CRM software. Key nonprofit staff who may use this software include:

Fundraising and development staff — Fundraising and development staff use nonprofit CRM software to manage all contact points with each constituent. Knowing a constituent’s previous giving history, event attendance, and personal interests and hobbies helps fundraisers have more insight to inform their future interactions with a prospect or current donor. Similarly, grant writers use this software to track all public and private grant-related deadlines throughout the submission process. Through nonprofit CRM software, fundraising and development staff segment out specific constituents to target for cultivation events, annual gift renewals, or other related stewardship tasks. They can also look at appeal response rates to see how fundraising campaigns perform year over year.

Marketing and communications staff — Marketing and communications staff rely on insights gained from the robust constituent profiles housed in their nonprofit CRM software. These solutions allow for segmented target groups, which could include lapsed donors, previous volunteers, program-specific donors, and so on. Marketers use this information to create relevant content for any given demographic or data parameter. For example, a nonprofit CRM software can allow marketing and communications staff to identify all constituents between a certain age range to send a promotional email for an organization’s associate board or young professionals group. Or they can tailor event invitations for invitees who attended a previous year.

Event staff — Event staff monitor event attendance and performance through nonprofit CRM software, typically for fundraising galas and special donor events. These solutions allow for registration form integration to import ticket sales, guest names, and even dietary restrictions directly into the constituent’s profile. This automation assists event staff in building seating charts, identifying catering needs, and ensuring event goals are on track.

Finance staff — Finance staff use nonprofit CRM software as an additional tool to keep track of all revenue and expenses, in addition to their own nonprofit accounting software. Typically, finance staff and fundraising staff will collaborate to conduct monthly, quarterly, or annual reconciliation to ensure what is tracked in the nonprofit CRM software also matches up with the accounting software records. Finance staff can use nonprofit CRM software for specialized revenue reports broken out by constituent type and time period.

Nonprofit CRM Software Features

Nonprofit CRM software often contains the following features:

Robust constituent profiles — Track and quickly update all relevant background information about constituents, empowering fundraising staff to cultivate leads more efficiently. Create custom fields depending on the specificity of information being tracked.

Reporting — Nonprofit staff collect a variety of data related to fundraising, event attendance, marketing metrics, and communications. Nonprofit CRM software removes the administrative burden of referencing multiple programs to view all the data. By centralizing and visualizing this data, these solutions provide almost instant turnaround for all reporting needs, and in a digestible format.

Revenue management — Nonprofit CRM software simplifies the gift recording and tracking process, particularly with online giving. A donor or event attendee’s contact information automatically populates a record, saving time on manual data entry. These solutions can be preset to code donations or registration fees to the desired attribution.

Task automation — Nonprofit CRM software eases or entirely removes many administrative tasks that compete with other priorities. Users have the option to schedule email blasts, contact reminders, gift acknowledgements, and more. These solutions also integrate with email platforms to remind fundraising and marketing staff about important follow-up tasks with constituents. They often have the ability to flag and prevent duplicated information and records from cluttering the database as well.

Event management — Nonprofit CRM software provides all the tools an organization needs to run a successful event. From attendance tracking, to payment processing, to establishing ticket levels, and even post-event analysis, these solutions assist with planning and implementing the crucial events that contribute to overall fundraising success.

Constituent segmentation — As an organization’s support base grows, fundraising and marketing staff require the option to build segmented lists for constituents that meet certain criteria. By categorizing constituents in certain ways, targeted campaigns are more likely to succeed.

Integration and customization — By default, nonprofit CRM software provides organizations with a large number of functions and a lot of capability. However, the option to integrate additional systems into the software can ensure a greater range of data capture. These options could include nonprofit accounting software, event registration and ticketing software, and donor prospect research software. Additionally, nonprofit CRM software offers an extremely customizable platform for organizations to tailor it to their specific needs, ensuring that the appropriate information can be recorded for any given constituent base.

Mobile access — For many fundraising and marketing staff, on-the-go workflows often require real-time access to their nonprofit CRM software. This option allows for constituent profiles to be accessed and updated as needed, perhaps at a networking event or after a promising one-on-one donor lunch.

Potential Issues with Nonprofit CRM Software

Nonprofit CRM software excels at providing customization suited to an organization’s specific needs. Depending on the solution, users should expect a degree of staff training, data migration, module and platform integration, and sometimes design configurations. These can require resources that an organization may not have initially budgeted for but should still be considered if nonprofit CRM software will boost a nonprofit's long-term fundraising and engagement goals.

These solutions are far more robust with the functionality they provide to nonprofits. Before considering a nonprofit CRM software, users should determine the needs of their organization. A donor management software may be better suited to smaller organizations working with a limited budget. If marketing and event staff do not use the solution, nonprofits could be wasting money on additional features and user profiles.