Glue Up Reviews & Product Details

The community platform has a nice interface and I love that we can create subgroups for our members. The customer support is excellent and they are always improving or adding new features. Review collected by and hosted on G2.com.

I do wish contact information were visible in the member directories without having to request each business card separately. The website’s backend is not very user-friendly, and navigating it can be frustrating. Wordpress would be a better experience overall. Review collected by and hosted on G2.com.

The tutorial videos are great, and they helped me quite a bit in the beginning. Review collected by and hosted on G2.com.

The agenda format in the Events section could be improved, and I’d also like to see more themes added to the page. In addition, the ability to import memberships in bulk from an Excel sheet should really be a must-have. Review collected by and hosted on G2.com.

We implemented Glue Up in early 2025 and it has been really useful for events, email campaigns and contact management so far. We were previously using Eventbrite for event registration, but Glue Up is much better as it is a CRM function and has allowed us to combine data from multiple places. The system is easy to use and there is training available. We use it for all of our major events and are starting to use it for memberships too.

We have a very helpful Customer Success Manager and overall the system is saving us a lot of time and work. Review collected by and hosted on G2.com.

It will take quite a bit of time to set up and configure your account. You may need to allow more time for the setup process than your implementation manager will want you to take, so keep this in mind when planning. Also worth noting is that you have an allowance for events and contacts and if you want to increase that, you will need to amend your contract with Glue Up. Review collected by and hosted on G2.com.

I am most excited about the member engagement possibilities that Glue Up offers. The interface seems like a combination of LinkedIn and Facebook, which should make member engagement easy and drive membership renewals. Review collected by and hosted on G2.com.

Setting up our payment account and our DNS has been a very long process. We ran into a large technical issue in an area and it took 7 days to resolve it. It took 24 hours to even get a response about what the plan was to resolve it. I feel like their technical team may be small and support hours need to be extended. Difficulties with payment processor and DNS settings caused a setback for sure. Review collected by and hosted on G2.com.

The training process was very thorough. Yurianna and Irving were both extremely helpful, and they responded quickly whenever we had questions. We’re excited to start using the membership platform, and we believe it will greatly streamline both our invoicing and our new-member registration process. Review collected by and hosted on G2.com.

I would say it took some trial and error to learn how to use the platform, but we felt prepared by the end of our training sessions. Review collected by and hosted on G2.com.

The CRM system is a standout feature. It's incredibly well-integrated, allowing us to easily access all relevant information about our members in one place—from contact details and event attendance to payment history and engagement level. This makes it so much easier to stay on top of our relationships and respond to members’ needs quickly.

The platform also makes communication simple and efficient. We can send out targeted emails, notifications, and campaigns to the exact audience we want to reach, all from within the system. That level of control and flexibility is incredibly helpful.

The events module is another highlight. Setting up registration pages, ticketing, and managing attendees is intuitive and smooth. It saves us a lot of time and adds a very professional touch to our events.

Overall, the platform brings everything together in one place, making it much easier to manage a community effectively. Review collected by and hosted on G2.com.

The Knowledge Library is very useful and allows us to share important content; however, it could be more visually engaging or dynamic. The current design is fully functional, but maybe a refresh could make it even more appealing for users exploring resources! Review collected by and hosted on G2.com.

Glue Up provides a wide range of features all within a single platform, such as the ability to conduct surveys, create event pages, send targeted emails to specific member groups, and facilitate member interactions, among many other options. Review collected by and hosted on G2.com.

Adding or creating items in Glue Up involves a few more steps than in Chamber Master. However, I believe that with more practice, the process will become easier and take less time. Review collected by and hosted on G2.com.

As a membership based system, I love that GlueUp has everything in one place and is seamlessly integrated. It has saved me many hours of work to have invoicing, membership, mailing, events and the CRM all in one place and tied together. It has a user-friendly interface and is intuitive to use as both an administrator on the back-end and for our members on the front-end. In addition, the support team is helpful and responsive. Review collected by and hosted on G2.com.

My only issue with GlueUp is that there are a number of small bugs that can be annoying to deal with. Nothing is a dealbreaker but it seems like sometimes they put attention into building new features that aren't as useful instead of perfecting the ones that are fundamental. In addition, anyone considering implementing the system should be aware that it is a very big job to put into place, the team helps a lot but it requires a lot of manpower. Review collected by and hosted on G2.com.

The system is very user friendly.

We have been using it actively and things have been working so smoothly compared to our previous system.

The support team is geared up and always available to help.

Set-up is super easy and modules are so well thought out. Modules integrate seamlessly as well. Review collected by and hosted on G2.com.

None that we can think of at this stage. Review collected by and hosted on G2.com.

This platform will give us a kind of database of our attendees and email list contacts, which we didn't have before. This allows for reporting, which we really want. Being able to couch that with an app our attendees can use, and the commerce capacity for online event registration will elevate our event.

Once you understand the terminology and structure of Glue Up, it's pretty self-explanatory. The training sessions are useful, as is customer support, but nothing beats just spending time playing around in the platform to get acquainted with its functionality.

I can't speak to integration because we didn't integrate any outside sources with it (though we may embed parts of Glue Up on our website later, so the two seem cohesive). Review collected by and hosted on G2.com.

I'm not sure that I dislike anything, per se. It would be useful to have some basic event management functions (project management), but I knew that wasn't part of Glue Up when I signed up. Review collected by and hosted on G2.com.