
The best about the platform is that you can really do most of the operations a professional association needs within the same space. Events, registrations, tickets, member renewal, special prices, coupons, emails, and the list goes on. The centralization of all the data also have been quite a point for us. The fact that we are able to see everything happening across the organization has provided us with the power to make decisions faster and provide solutions that work! Review collected by and hosted on G2.com.
There is nothing really I can think of that Glue Up lacks at this time. Maybe as the industry develops, new ideas or new channels will unfold but the only thing at this I wish we would have found it earlier when starting the association. Engagement would have been much easier. Review collected by and hosted on G2.com.
Simplicity. I literally started using it immediately without any need for helpdesk. Only some specific processes needed some help
The system is also friendly for the user/members and encourages engagement
the event system is extremely simple. I create events (website, program registration) in 10 mins !
It all speaks to each other. which makes things pretty seamless Review collected by and hosted on G2.com.
Cannot connect my own payment gateway, although they offer a choice
Some data sorting is limited
No Thai Language yet
Certification module is still basic (but improvements are coming) Review collected by and hosted on G2.com.
Employee Experience: Easy to navigate, and able to view most details of our members in one page.
Member Experience: I like the types of function that is available for the members, especially with the current environment we are in now, digital transformation is critical. The community page platform is a good platform and if more people are to enroll in it, it would be a perfect platforms. Review collected by and hosted on G2.com.
Employee Experience: There are still quite a number of areas that can be improved, example the engagement reports. It would be great that on the Membership company activity page, that we can have the information on the company's engagement at one glace. I would assume that that is available but unfortunately not. By doing so, the primary member can just view it directly on their account instead of having us d the pulling of the data for them.
Member experience: There are still areas which still need further improvement. Members seems to be having problems with the DM platform. Have informed the account manager at Glue Up to have a look at it. Review collected by and hosted on G2.com.
The Glue-Up platform is user friendly and captures most of the aspects that a manager looks for.
I interact more with the Finance module, I would say the aspect of linking the invoices, the payment updates and receipts. This enables the process to run more smoothly. Review collected by and hosted on G2.com.
The platform at times "freezes" when in use for a long time therefore one has to log out and log in again. Review collected by and hosted on G2.com.
This platform makes organizing and attending events very convenient for both attendees and organizers. I would definitely recommend it to any small to mid-sized company who has events. Review collected by and hosted on G2.com.
I don't think I have seen any downsides so far. Review collected by and hosted on G2.com.
I like the many connected features and data analytics the best. Great and fast insights. And easy to use Review collected by and hosted on G2.com.
Dealing with companies with many staff, it would be very helpful if GlueUp use domain to recognise members. Also, free contacts, emails, events etc would be great Review collected by and hosted on G2.com.
GlueUp is supporting us in the growth of our business, through its integrated CRM solutions. The event management software facilitates end-to-end management of our events and workshops and gives us the ability to offer our members tailored and interactive user functions. As a small and growing business, we also appreciate the one-on-one service offered by our account manager – as personalised service is what we’re all about. Review collected by and hosted on G2.com.
Automated email functionality could be improved, for example: an automated email sent to new members. Review collected by and hosted on G2.com.
Up to date features, online trainings, friendly & insightful customer help. Review collected by and hosted on G2.com.
Sometime it might take a while to understand how to operate Glue Up properly, however it is still very well-manageable. Review collected by and hosted on G2.com.
1) Ease of use: The platform itself visualizes big amounts of data (I am running a 400+ person event so this is crucial to me as it saves me a lot of time and effort)
2) Responsive customer service: This is the real selling point for me. I know I can count on someone to get back to me super quickly if any bug should arise (thankfully no major ones so far!) Review collected by and hosted on G2.com.
So far I am extremely satisfied with the platform. Review collected by and hosted on G2.com.
The creation of events has definitely become easier. The templates look really profession. Review collected by and hosted on G2.com.
The system generated emails to the users(members) are a bit scary when you are testing out the membership settings. Review collected by and hosted on G2.com.
Event Bank best software was easy to use provided up to date information allowed for the creation of the reports with detailed information and the customer support provided by event Bank was great all curious where with me timely and professional manner best event management software Review collected by and hosted on G2.com.
They could provide more analytics drive some traffic own audience and offer more features to design their event page Review collected by and hosted on G2.com.
The software focuses on providing many of the functions that a chamber of commerce requires, especially for events management and CRM. Review collected by and hosted on G2.com.
While EventBank provides for many of the chamber's needs, one of the challenges has been certain levels of customization, such as for the finance module, in order to comply with local laws. Review collected by and hosted on G2.com.
The all inclusive features such as CRM, Email Marketing, Event Management, Finance and website features. Review collected by and hosted on G2.com.
My dislikes are minor (i.e. perhaps more member-to-member engagement capabilities) Review collected by and hosted on G2.com.
My favorite place is when you open a platform you can operate everything. Including the information management of members, the management of events and the management of the information sent to members. Review collected by and hosted on G2.com.
1) When making an event or campaign, the picture can only be uploaded but cannot be downloaded.
2) Also, our account is in the Chinese domain, after connecting vpn we cannot log in to the Web page. Review collected by and hosted on G2.com.
EventBank has most of all the features that you'd need, and have even the features you never thought you'd need. Review collected by and hosted on G2.com.
Automated emails or notices being sent to our members without our control / ability to customise or prevent. Review collected by and hosted on G2.com.
Very intuitive to use. Offers many automatic functions like ticket sale, payment and confirmation, as well as email reminders to participants. Offers diverse design templates and functionalities that can be customised. Great customer service. Served us not only for organising the event but also for promoting the event through detailed event descriptions, speaker bios, sponsor page. Offers a very helpful app for both event managers as well as participants. Very easy to track and manage ticket sales and registration lists. Review collected by and hosted on G2.com.
We used EventBank with an umbrella page for a complex series of 11 events in 8 days and 8 different venues. The complexity tested the limits of the software in terms of flexibility and customization. Not possible to show more than one venue. Also, not possible to link iCalendar to specific event but only to entire 8 days nor to disable this function. However, this degree of complexity is certainly an exception for events managed by EventBank software. Review collected by and hosted on G2.com.
This software really helps the chamber effectively from membership, events, and campaigns to invoicing. Easy to export documents, etc. Review collected by and hosted on G2.com.
We don't have many options for payment methods (like payment by cash) but just it. Everything's perfect! Review collected by and hosted on G2.com.
Members can edit there details themselves instead of sending to us. Membership has increased as it is online. Review collected by and hosted on G2.com.
Our finance department requires a specific tax invoice which is not available on the platform, it would be good if that is looked into. Review collected by and hosted on G2.com.
Incredibly easy to use, both for our admin who created the event online but also for our staff at the check-in desk on the day of the event. Seamless and customizable excel sheets for attendees information makes CRM simple and enjoyable. Excellent user support and customer service - EventBank team members supported throughout the process of setting up the event, polite and helpful. Can't wait to use it again! Review collected by and hosted on G2.com.
Nothing negative to say! This was our free trial, looking forward to using the software again in future events. Review collected by and hosted on G2.com.
EventBank's software is indispensable in our daily work at the chamber. We manage our events, memberships, email campaigns, CRM, collect payments and even update our website with EventBank.
Best part for me as Deputy General Manager is easy set-up of roles & permissions to manage and restrict access to certain pages for temporary staff and some of our interns. Creating events has never been easier with members now being able to sign up online and pay for the event using their preferred method.
Personally, I am also a big fan of the EventBank Manager mobile app. It is now so easy to monitor sign ups for events, membership renewals, email campaigns and check in attendees on spot . Review collected by and hosted on G2.com.
Can't think of anything we would dislike. If we have any issue, our account manager is always there to help us. Review collected by and hosted on G2.com.
EventBank is a very user friendly platform. It allows you not only to create and mange events but also has the added functions of financial management, reporting and creating and sending emails. Not only was the software great to use the Customer Support provided by EventBank was excellent, all our queries were dealt with in a timely and professional manner no matter how trivial. Eventbank also provided a support team on the night of our event which helped with the smooth running of the check in process. Review collected by and hosted on G2.com.
This is not a dislike and is very much an event specific "bug" while individual tickets can be created very easily as a back end user there is no function to create a batch of tickets for a whole table. It is not a necessity, however, if possible would be a great time saver. Review collected by and hosted on G2.com.
It's super easy to create event pages, send out event invitations and check in attendees when they arrive. We can also track the whole history of engagement so we know who attended which events, which emails they opened etc. Review collected by and hosted on G2.com.
The software itself is not in Danish, so we can't publish our events in Danish, but it's okay as our attendees can all speak English. Review collected by and hosted on G2.com.
Integrated member, event, marketing and finance modules provide a comprehensive solution to our chamber needs. This allows all members of our team to integrate our work across departments. Review collected by and hosted on G2.com.
We have only encountered minor issues with EventBank that have been quickly responded to and resolved by their customer service team. Bonus system improvements have also been made based on our suggestions. Review collected by and hosted on G2.com.