Glue Up Reviews & Product Details

Glue Up Overview

What is Glue Up?

Glue Up (formerly EventBank) is an all-in-one CRM platform that helps you build and grow your community through events, memberships & other digital tools from one place. Glue Up's all-in-one platform integrates the best CRM, event management, membership management, email marketing, project management, training management, surveys, finance and other productivity tools. Glue Up's cloud solutions come with two mobile apps - one for organizations and one for their communities. The solutions are perfect for associations, Chambers of Commerce, event organizers and all member-based organizations with a desire to serve their communities better - even when meeting in person is not always possible. Since 2020's pandemic, Glue Up is also equipped with advanced engagement features like Speed Networking, Community Engagement Solution or Webinar Engagement Solution. Here are just some of our numerous awards our all-in-one engagement management solutions have received over the last few years: 🏆Named Best Event Management Software & Membership Management Software of 2021 by Digital.com 🏆G2 High Performer - continuously since 2018 🏆 GetApp Category Leader & Capterra TOP 20 in Event Management and Membership Management categories for 2021 🏆 NVTC Top Tech 100, awarded by Northern Virginia Technology Council 🏆 MICE 2019 Digital Marketing Expert of the Year - awarded at 2nd Global M.I.C.E Summit in Nairobi, Kenya 🏆 MICE Asia Pacific Exhibition 2016, 2017, 2018, 2019 - Event Management Cloud Solution of the Year

Glue Up Details
Website
Languages Supported
English, French, Korean, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional)
Product Description

Glue Up is an all-in-one CRM platform that helps you build and grow your community through events, memberships & other digital tools.

How do you position yourself against your competitors?

Not only do Glue Up's award-winning solutions combine the best event management, membership management, email marketing, finance, community building and other tools, but they also help streamline operations and increase engagement for organizations of all sizes.


Seller Details
Seller
Glue Up (formerly EventBank)
Company Website
Year Founded
2013
HQ Location
Tysons, VA
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
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Glue Up Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The best about the platform is that you can really do most of the operations a professional association needs within the same space. Events, registrations, tickets, member renewal, special prices, coupons, emails, and the list goes on. The centralization of all the data also have been quite a point for us. The fact that we are able to see everything happening across the organization has provided us with the power to make decisions faster and provide solutions that work! Review collected by and hosted on G2.com.

What do you dislike?

There is nothing really I can think of that Glue Up lacks at this time. Maybe as the industry develops, new ideas or new channels will unfold but the only thing at this I wish we would have found it earlier when starting the association. Engagement would have been much easier. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are not tied to any custom-build software or any some subscription to any association management software you must consider this platform. Our engagement has boosted thanks to utilizing the right tools and this has proven to be an almost now irreplaceable one. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Engagement and therefore, member retention are our biggest problems. With this set of tools we find we can concentrate on content and automating the rest. Our members also find it a great value so they can interact with each other within the frame of the organization avoiding the noise of social media. Review collected by and hosted on G2.com.

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Executive Director, Asia
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Simplicity. I literally started using it immediately without any need for helpdesk. Only some specific processes needed some help

The system is also friendly for the user/members and encourages engagement

the event system is extremely simple. I create events (website, program registration) in 10 mins !

It all speaks to each other. which makes things pretty seamless Review collected by and hosted on G2.com.

What do you dislike?

Cannot connect my own payment gateway, although they offer a choice

Some data sorting is limited

No Thai Language yet

Certification module is still basic (but improvements are coming) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Fully automated 4 difference associations on one platform. Recovered bad debt and default member issues much faster then before. Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Employee Experience: Easy to navigate, and able to view most details of our members in one page.

Member Experience: I like the types of function that is available for the members, especially with the current environment we are in now, digital transformation is critical. The community page platform is a good platform and if more people are to enroll in it, it would be a perfect platforms. Review collected by and hosted on G2.com.

What do you dislike?

Employee Experience: There are still quite a number of areas that can be improved, example the engagement reports. It would be great that on the Membership company activity page, that we can have the information on the company's engagement at one glace. I would assume that that is available but unfortunately not. By doing so, the primary member can just view it directly on their account instead of having us d the pulling of the data for them.

Member experience: There are still areas which still need further improvement. Members seems to be having problems with the DM platform. Have informed the account manager at Glue Up to have a look at it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Would recommend, but there are definitely areas that needs to rectify. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The renewal bit is something that came in very handy. I need not have to pull out the data one by one to send to our members. This is something which has help me with effective work planning. Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The Glue-Up platform is user friendly and captures most of the aspects that a manager looks for.

I interact more with the Finance module, I would say the aspect of linking the invoices, the payment updates and receipts. This enables the process to run more smoothly. Review collected by and hosted on G2.com.

What do you dislike?

The platform at times "freezes" when in use for a long time therefore one has to log out and log in again. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a suitable management platform that will cater for most if not all of your needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

At the moment the problem we are solving is how to engage the members through the platform.

The benefit we have realized is the community feature which will greatly help us with member engagement. Review collected by and hosted on G2.com.

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Account Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

This platform makes organizing and attending events very convenient for both attendees and organizers. I would definitely recommend it to any small to mid-sized company who has events. Review collected by and hosted on G2.com.

What do you dislike?

I don't think I have seen any downsides so far. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Contact them for a meeting first and get introduced to the product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The benefits are that this platform makes attending events and signing up and paying for them extremely convenient. Basically every need that an event organizer might have has been thought of and a solution has been given by this platform. Review collected by and hosted on G2.com.

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Response from Oliver Lompart of Glue Up

Thank you, Payam, we are happy to hear about your success with our platform!

See how Glue Up improved
Executive Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like the many connected features and data analytics the best. Great and fast insights. And easy to use Review collected by and hosted on G2.com.

What do you dislike?

Dealing with companies with many staff, it would be very helpful if GlueUp use domain to recognise members. Also, free contacts, emails, events etc would be great Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Connected database with great collection and use of data is really great. Easy to use. One system for everything Review collected by and hosted on G2.com.

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Response from Oliver Lompart of Glue Up

Thank you, Jesper, your feedback is much appreciated! We love having you as a client and are happy to hear you are getting value from our solutions.

AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

GlueUp is supporting us in the growth of our business, through its integrated CRM solutions. The event management software facilitates end-to-end management of our events and workshops and gives us the ability to offer our members tailored and interactive user functions. As a small and growing business, we also appreciate the one-on-one service offered by our account manager – as personalised service is what we’re all about. Review collected by and hosted on G2.com.

What do you dislike?

Automated email functionality could be improved, for example: an automated email sent to new members. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

An all-in-one solution with tailored visibility across the organisation. Review collected by and hosted on G2.com.

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Response from Oliver Lompart of Glue Up

Hi there, thank you for taking the time to review Glue Up, your feedback is much appreciated. I would like to let you know that automated emails are going to improve a lot in 2021, stay tuned for more exciting updates this year!

See how Glue Up improved
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like their costumer support and organizzation Review collected by and hosted on G2.com.

What do you dislike?

the fact i can't change some stuff on the layout of the websites i create Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Creating easy online events Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Up to date features, online trainings, friendly & insightful customer help. Review collected by and hosted on G2.com.

What do you dislike?

Sometime it might take a while to understand how to operate Glue Up properly, however it is still very well-manageable. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Increased membership management, easier payment processing. Review collected by and hosted on G2.com.

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Director
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

1) Ease of use: The platform itself visualizes big amounts of data (I am running a 400+ person event so this is crucial to me as it saves me a lot of time and effort)

2) Responsive customer service: This is the real selling point for me. I know I can count on someone to get back to me super quickly if any bug should arise (thankfully no major ones so far!) Review collected by and hosted on G2.com.

What do you dislike?

So far I am extremely satisfied with the platform. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As the sole director of a 400+ attendee event, it's crucial to me that the platform I am using is equally user friendly to every person who buys their ticket from it. If any part of the user journey is unclear, it can strongly affect the outcome of my event. So far, all of my customers who has used Eventbank has found it a fluid and easy interface to use. This is a huge point fo importance to me and a key reason why I would consider continue using Eventbank again. Review collected by and hosted on G2.com.

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Communications & Event Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The creation of events has definitely become easier. The templates look really profession. Review collected by and hosted on G2.com.

What do you dislike?

The system generated emails to the users(members) are a bit scary when you are testing out the membership settings. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The hassle of all the registrations and sending out reminders has been solved. Review collected by and hosted on G2.com.

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UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Event Bank best software was easy to use provided up to date information allowed for the creation of the reports with detailed information and the customer support provided by event Bank was great all curious where with me timely and professional manner best event management software Review collected by and hosted on G2.com.

What do you dislike?

They could provide more analytics drive some traffic own audience and offer more features to design their event page Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Event management membership and broadcast platform making members tracking become easier and lessen double tracks in the past when the mentioned 3 platform are separate softwares Review collected by and hosted on G2.com.

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Communications & Content Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The software focuses on providing many of the functions that a chamber of commerce requires, especially for events management and CRM. Review collected by and hosted on G2.com.

What do you dislike?

While EventBank provides for many of the chamber's needs, one of the challenges has been certain levels of customization, such as for the finance module, in order to comply with local laws. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

EventBank has allowed for us to streamline processes between different key areas of the Chamber, especially with Membership and Events. Review collected by and hosted on G2.com.

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President & CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The all inclusive features such as CRM, Email Marketing, Event Management, Finance and website features. Review collected by and hosted on G2.com.

What do you dislike?

My dislikes are minor (i.e. perhaps more member-to-member engagement capabilities) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Eventbank will save you time and make you look good while doing it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Eventbank saves me TIME! I'm able to work fast and it makes me look good while doing it. Review collected by and hosted on G2.com.

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Community Manager
Real Estate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Its user friendly and reliable tool for events management. Review collected by and hosted on G2.com.

What do you dislike?

There were bug but was resolved immediately. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Highly recommendable Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

None of the problems but very helpful in creating leads, forecasting and creation of post event reports. Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

My favorite place is when you open a platform you can operate everything. Including the information management of members, the management of events and the management of the information sent to members. Review collected by and hosted on G2.com.

What do you dislike?

1) When making an event or campaign, the picture can only be uploaded but cannot be downloaded.

2) Also, our account is in the Chinese domain, after connecting vpn we cannot log in to the Web page. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I don't have to reset everything every time I edit a new event. I can refer to templates that have been done before, or I can use the material inside the system freely. Review collected by and hosted on G2.com.

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Marketing & Communications Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

EventBank has most of all the features that you'd need, and have even the features you never thought you'd need. Review collected by and hosted on G2.com.

What do you dislike?

Automated emails or notices being sent to our members without our control / ability to customise or prevent. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Merging all data and activity of members under one roof, rather than using multiple platforms. Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Very intuitive to use. Offers many automatic functions like ticket sale, payment and confirmation, as well as email reminders to participants. Offers diverse design templates and functionalities that can be customised. Great customer service. Served us not only for organising the event but also for promoting the event through detailed event descriptions, speaker bios, sponsor page. Offers a very helpful app for both event managers as well as participants. Very easy to track and manage ticket sales and registration lists. Review collected by and hosted on G2.com.

What do you dislike?

We used EventBank with an umbrella page for a complex series of 11 events in 8 days and 8 different venues. The complexity tested the limits of the software in terms of flexibility and customization. Not possible to show more than one venue. Also, not possible to link iCalendar to specific event but only to entire 8 days nor to disable this function. However, this degree of complexity is certainly an exception for events managed by EventBank software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Efficient way to manage registration and payment processes,. Automatic processes decrease workload for our office staff Review collected by and hosted on G2.com.

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BritCham Cambodia
Non-Profit Organization Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

This software really helps the chamber effectively from membership, events, and campaigns to invoicing. Easy to export documents, etc. Review collected by and hosted on G2.com.

What do you dislike?

We don't have many options for payment methods (like payment by cash) but just it. Everything's perfect! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Perfect software to use! Easy to set up the events and invite participants. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Eventbank is trustworthy in terms of inputting database and in regards with events, it's easy to see how many participants we are expecting in a particular event.

The benefit is that it is way easier to reach out to our members. This is a perfect software for chambers of commerce! Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Members can edit there details themselves instead of sending to us. Membership has increased as it is online. Review collected by and hosted on G2.com.

What do you dislike?

Our finance department requires a specific tax invoice which is not available on the platform, it would be good if that is looked into. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Recommended Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

E mail campaign is being helpful and online registration is gearing up. Review collected by and hosted on G2.com.

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Co-Founder
Professional Training & Coaching
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Incredibly easy to use, both for our admin who created the event online but also for our staff at the check-in desk on the day of the event. Seamless and customizable excel sheets for attendees information makes CRM simple and enjoyable. Excellent user support and customer service - EventBank team members supported throughout the process of setting up the event, polite and helpful. Can't wait to use it again! Review collected by and hosted on G2.com.

What do you dislike?

Nothing negative to say! This was our free trial, looking forward to using the software again in future events. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Save time to create and promote events online.

Makes registration before the event but also the signing of people in on the day of the event easy and smooth. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

EventBank's software is indispensable in our daily work at the chamber. We manage our events, memberships, email campaigns, CRM, collect payments and even update our website with EventBank.

Best part for me as Deputy General Manager is easy set-up of roles & permissions to manage and restrict access to certain pages for temporary staff and some of our interns. Creating events has never been easier with members now being able to sign up online and pay for the event using their preferred method.

Personally, I am also a big fan of the EventBank Manager mobile app. It is now so easy to monitor sign ups for events, membership renewals, email campaigns and check in attendees on spot . Review collected by and hosted on G2.com.

What do you dislike?

Can't think of anything we would dislike. If we have any issue, our account manager is always there to help us. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I couldn't advocate more for EventBank as the software is saving us so much time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We wanted to replace several out-dated technologies and instead use one integrated software for our internal operations to manage our events, memberships, email campaigns and . Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

EventBank is a very user friendly platform. It allows you not only to create and mange events but also has the added functions of financial management, reporting and creating and sending emails. Not only was the software great to use the Customer Support provided by EventBank was excellent, all our queries were dealt with in a timely and professional manner no matter how trivial. Eventbank also provided a support team on the night of our event which helped with the smooth running of the check in process. Review collected by and hosted on G2.com.

What do you dislike?

This is not a dislike and is very much an event specific "bug" while individual tickets can be created very easily as a back end user there is no function to create a batch of tickets for a whole table. It is not a necessity, however, if possible would be a great time saver. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend EventBank for event management for not only the quality of the software package but also the great customer support service provided. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

EventBank allowed us to monitor revenue from sales, issue information via batch emails and to add to and update our contacts database. The EventBank made suggestions on updating and refreshing the webpage making it more attractive to customers and sponsors. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It's super easy to create event pages, send out event invitations and check in attendees when they arrive. We can also track the whole history of engagement so we know who attended which events, which emails they opened etc. Review collected by and hosted on G2.com.

What do you dislike?

The software itself is not in Danish, so we can't publish our events in Danish, but it's okay as our attendees can all speak English. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We switched from eventbrite because now we can manage our multiple events better and easily duplicate all the settings, payment methods, design etc. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Saving a lot of time with the software, also our event pages look much more professional and mobile app for attendees is another premium service that we can now offer to our attendees. Review collected by and hosted on G2.com.

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Deputy Director
Non-Profit Organization Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Integrated member, event, marketing and finance modules provide a comprehensive solution to our chamber needs. This allows all members of our team to integrate our work across departments. Review collected by and hosted on G2.com.

What do you dislike?

We have only encountered minor issues with EventBank that have been quickly responded to and resolved by their customer service team. Bonus system improvements have also been made based on our suggestions. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Recommend it especially for member-based organizations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

EventBank's member function helps us differentiate between general clients and our members, which is important to us as a member-based organization. Its event function allows us to automate registration which saves us a lot of time. Review collected by and hosted on G2.com.

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