No fees, easy to use, professional -----

The best thing about Zeffy—aside from its zero credit card fees—is the company’s incredible responsiveness to user feedback. Over the three years our organization, Key West Garden Club, has used the platform, I have submitted several feature requests through their suggestion portal. I am consistently impressed by how quickly they implement changes to meet our needs, which has drastically improved our daily operations.The advanced search and list management functions for our donor and member database have been complete game-changers. The automatic lists and custom filtering options save me immense time—which is invaluable as a volunteer.Initially, our users were hesitant because transactions and emails appeared to come from a third party. However, Zeffy’s customization tools now allow us to look highly professional and transparent. Through a little user education, this is now a total non-issue.While I appreciate that QuickBooks integration was added quickly after I requested it, I hope to see it expand to support deeper categories and subcategories. This isn't a negative, though; given Zeffy's track record of excellent customer service, I know it is just a work in progress.

The platform is intuitive, easy to set up, and offers everything we need—from donation pages to event registration and an online store. Our donors appreciate the simple giving experience, and we appreciate the transparency and flexibility Zeffy provides. Whenever we've had questions, their support team has been responsive and helpful. Zeffy has allowed us to focus less on administrative costs and more on serving the communities we support. I highly recommend Zeffy to any nonprofit looking for a reliable, user-friendly fundraising platform that truly puts nonprofits first.