--- title: Iguana Reviews meta_title: 'Iguana Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how Iguana works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 40 scale: '5' date_modified: '2026-11-06' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations ---

Iguana Reviews & Product Details

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User Insights

Average based on 40 real user reviews.

Iguana Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Iguana, and what problem is it built to solve?

Iguana is an integration engine used by healthcare providers, software companies, and health systems to manage data exchange between systems and applications. It addresses the complexity of moving data across different formats and communication protocols to support interoperability.

What languages does Iguana support?

Iguana supports 1 language: English.

What company sizes and industries is Iguana the best fit for?

Iguana is used across small and mid-market organizations, with healthcare as its clearest industry fit. Positive user experience is also represented in enterprise teams and some adjacent technology and life-sciences industries.
  • Company size: Small businesses and mid-market organizations.
  • Industry: Hospital and health care.
  • Other represented industries: Computer software, biotechnology, pharmaceuticals, and health and wellness.

What customer support options does Iguana provide, and how do users find the overall support experience?

Iguana provides support through live chat, email/help desk, and phone, with 24/7 live-representative support. Users describe the team as accessible, knowledgeable, and responsive, often helping resolve issues quickly; experiences are not entirely uniform, so support quality may be worth evaluating against your needs.

What features or capabilities could make Iguana even more useful?

Iguana could be more useful with stronger reporting and clearer operational visibility, alongside smoother workflows for teams building and managing integrations.
  • Reporting and monitoring: Add more built-in reports and dashboard detail, including clearer counts of processed and failed messages and easier access to useful log information.
  • Integration development and administration: Make channel setup more approachable, expand standards support such as FHIR, and improve collaboration and control around development workflows.

Iguana Reviews (40)

Reviews

Iguana Reviews (40)

4.5
40 reviews

What do users say?

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RG
Rohan G.
Solutions Architect
Small-Business (50 or fewer emp.)
"Flexible, extensible, and highly capable integration engine"
5/5
What do you like best about Iguana?

Iguana helps us manage multiple interfaces between various systems with great monitoring tools, customizable notifications, and a Git repository for change management.

Iguana’s Lua scripting language is easy to learn, and the Iguana Lua documentation is top-notch, making it easy to confirm syntax and implement business logic.

We particularly like the Git repository integration, which allows us to easily deploy and roll back changes, and migrate interfaces to another Iguana server.

Iguana’s customer support is unparalleled among our vendors. Their responses are prompt, providing expert knowledge and guidance, and they efficiently resolve issues. Review collected by and hosted on G2.com.

What do you dislike about Iguana?

Migrating to a new server requires moving licensing, which we understand. However, it would be beneficial if relocating licensing could be more self-service, eliminating the need to contact customer support. This is a minor issue, as their customer support is exceptional and they respond quickly every time. Review collected by and hosted on G2.com.

Phillip P.
PP
Phillip P.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Iguana’s support is always helpful, friendly, and goes the extra mile."
5/5
What do you like best about Iguana?

I’ve been using Iguana for many years in my role as a software engineer, and the quality of their customer service has consistently impressed me. Every interaction I’ve had with their support team has been a genuinely positive experience, they are always helpful, approachable, and willing to go the extra mile to resolve issues.

In an industry where mediocre support has unfortunately become the norm, Iguana’s top-class service really stands out. It’s refreshing to work with a team that not only understands the product inside and out, but also treats their customers with care and professionalism.

Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Iguana?

I haven’t experienced any issues with Iguana so far. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
Originally submitted 4/4/2023
"Solid product that just keeps getting better"
5/5
What do you like best about Iguana?

It is very easy to use. I have used Iguana for years and have rarely had to contact support. The times I have, they have been very helpful and resolved my issues quickly. Each new upgrade has only improved the usability and function of Iguana. Review collected by and hosted on G2.com.

What do you dislike about Iguana?

One of the downsides of Iguana is the way it stores logs. At least in my scenario, it will fill a log drive quickly and I have to maintain a smaller number of days in my history. I have had to create a secondary database to store the log files for future reference. Review collected by and hosted on G2.com.

Rich M.
RM
Rich M.
Director of Technology & 3rd Party Integration
Enterprise (> 1000 emp.)
Originally submitted 3/6/2023
"Solid product that is very helpful for data integrations both on-premise and cloud-based"
4.5/5
What do you like best about Iguana?

Iguana is easy to use and has great tools for analysis, evaluation, troubleshooting, etc. It is hosted by the company using it, which enables both on-premise and cloud-based implementations. This is very powerful, especially for outside US implementations and minimizing regulatory and data privacy/protection requirement challenges. Review collected by and hosted on G2.com.

What do you dislike about Iguana?

Would like to have more FHIR support and tools. Would also like the ability for Interfaceware to provide more Services. For example, to help offset company resources and enhance expertise, especially regarding EHR integration. Review collected by and hosted on G2.com.

GO
George O.
Product Team Lead
Mid-Market (51-1000 emp.)
"Clean Look, Intuitive Functionality"
5/5
What do you like best about Iguana?

The Iguana interface engine is powerful in its simplicity to provide data integration between our EMR and pharmacies, labs, clearinghouses, etc. One of the most appealing features is the ease of starting and stopping channels and the ability to review errors in a human-readable format. Review collected by and hosted on G2.com.

What do you dislike about Iguana?

I am not a Developer nor a "subject matter expert" on Iguana, so it is difficult to answer this question. If anything, I would like to know if there is a way to identify which other channels or instances uses a particular shared lua. Review collected by and hosted on G2.com.

MG
Michael G.
Small-Business (50 or fewer emp.)
Originally submitted 2/22/2023
"Iguana Integration Engine"
5/5
What do you like best about Iguana?

Reusable integration code with endpoints for https / llp / sftp and file manipulation. Many pre-existing modules for a wide range of existing interface specifications. JSON/XML/HL7 V2/HL7 V3 (CCS) / FHIR Client APIs / http post and get libraries for any restful web services. Integrations that can be coded once and deployed to a number of agencies with only configuration changes that drive each customer's customizations. Review collected by and hosted on G2.com.

What do you dislike about Iguana?

Alerts on errors and no standard scheduler controller to cause integrations to run at specific times. However, we coded one ourselves in an iguana channel. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"Extremely satisfied and continually impressed"
5/5
What do you like best about Iguana?

Iguana is stable, reliable, powerful, logical, linear, and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Iguana?

The only downside I can think of is that Iguana isn't as "well known" as some other products and to the extent that it can become a barrier for people who are skeptical of integrating with Iguana (favoring more "well known" products like Mulesoft) and despite whatever folks like me can offer in terms of experience with and evidence of its value. Review collected by and hosted on G2.com.

RC
Ron C.
Mid-Market (51-1000 emp.)
"Easy Set Up, Reliable, Outstanding Support"
5/5
What do you like best about Iguana?

What I like most is the flexibility for creating and updating custom interface channels. Review collected by and hosted on G2.com.

What do you dislike about Iguana?

There is nothing to dislike. Great support, very reliable, easy to troubleshoot issues. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Interface engine that provides a lot of flexibility but still needs improvement in some key areas"
4/5
What do you like best about Iguana?

What I like most about Iguana is its simplistic build which makes support and maintenance less of a headache, and the use of Lua for translation/filter code, being an easy language to learn for anyone familiar with any other programming or scripting languages, allows us to customize interface channels quickly with the necessary complexity needed. Dealing with Interfaceware staff is always a pleasant experience. Review collected by and hosted on G2.com.

What do you dislike about Iguana?

Iguana currently has scaling, and "high-availability" shortcomings; its current message logging system has reliability and efficiency issues when dealing with large messages (HL7 containing encoded PDFs, etc.) and large volumes of data. While I like Lua, the language lacks the functionality and performance needed at times. There is also the issue of needing multiple Iguana servers to spread out channel loads; this makes support and configuration changes much more cumbersome. Ideally, Interfaceware would improve these issues by allowing the Iguana software to better utilize multi-core CPU server architecture that can be load balanced between 2 servers. Review collected by and hosted on G2.com.

Nicolas P.
NP
Nicolas P.
Director of Information Systems
Small-Business (50 or fewer emp.)
Originally submitted 11/29/2022
"Great product, very easy to use, extremely scalable"
5/5
What do you like best about Iguana?

Iguana is a very easy product to use, the training options and extensive knowledge base articles explain how to get started on the product. The ongoing support by the Interfaceware team is reliable and quick to reply to any needs. This is a product that works for both small companies (we started with only 3 interfaces) or huge companies. Review collected by and hosted on G2.com.

What do you dislike about Iguana?

The reporting options are very limited and must be built by your own team, unless you have the enterprise package. There are few functionality updates with the product over a number of years. Review collected by and hosted on G2.com.

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GU
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Last activity about 1 year ago

What is Iguana used for?

Pricing

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Health Data Exchange
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Third-Party Software Integrations
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