Donorbox Reviews & Product Details

Simple, easy very straightforward. Nothing to change! Review collected by and hosted on G2.com.

Donorbox has been a valuable tool for our charity, helping us connect with supporters from all around the world and making it easier for people to contribute to our mission.

One area for improvement would be providing more customization options for campaign pages, along with clearer and more accessible reporting tools to track donations and campaign progress. These improvements would make the platform even more user-friendly for smaller charities like ours. Review collected by and hosted on G2.com.

Donorbox made it incredibly easy for Surface to Success to launch our first donation campaign. The setup was fast, the tools were intuitive, and the platform helped us present a clean, trustworthy donation experience for our supporters. As a growing nonprofit, having a system that removes friction and lets us focus on impact is invaluable. Highly recommend for organizations that want a simple, effective way to raise funds. Review collected by and hosted on G2.com.

We have not run into anything that we dislike. Review collected by and hosted on G2.com.

I started using Donorbox to launch a fundraising campaign, and overall my experience has been very positive. What I like most about Donorbox is how easy it is to create a fundraising website and manage everything through a simple, user-friendly dashboard. The aspect that stands out most to me is how quickly I can set up a fundraising campaign and get it online; the process is simple and straightforward, and the dashboard makes it easy to manage everything in one place. The initial setup was very easy and straightforward, and I was able to set up my fundraising campaign quickly without any technical experience. Review collected by and hosted on G2.com.

One area that could be improved is the payment process. I use PayPal to receive donations, and I believe the minimum withdrawal amount of $100 per month can be a challenge. This was one of the main obstacles I faced, as it may make it difficult for people running smaller fundraising campaigns to access their donations more easily. Review collected by and hosted on G2.com.

Setting up Donorbox was hassle-free. We were able to get our first campaign up and running within just a few hours of signing up, and everything was smooth and straightforward. The user-interface was clear and uncluttered, Stripe integration was a breeze, and everything worked correctly from the beginning. Review collected by and hosted on G2.com.

When I launched our campaign, I wanted to include the official Donorbox logos on some of the flyers we created, but had a hard time finding high-quality image files. If a compressed package of Donorbox branding material was included at sign-up (even as an optional package), that would be helpful. Review collected by and hosted on G2.com.

I like that Donorbox lets people make one-time or monthly donations and enter the amount they want to give without contacting us. The interface is very interactive, and it’s helpful for collecting international payments. Connecting PayPal was very easy and took about 5–10 minutes. I could also copy the HTML script and add it to our website easily. Setting up the account was easy too and took about 10–15 minutes. Donorbox was the most suitable option we found for collecting international payments. Review collected by and hosted on G2.com.

I’d like Donorbox to offer other payment partners that are active in more countries, since Stripe isn’t active in India. That could be better, but it’s okay for India. Review collected by and hosted on G2.com.

What I like most about Donorbox is how easy it makes fundraising for a growing nonprofit like Yield Unlimited. The platform is straightforward to set up, offers a professional donation experience, and provides flexible options for both one-time and recurring contributions. As a new 501(c)(3) working to secure funding for long-term agricultural conservation, we appreciate having a platform that allows us to focus more on building relationships with donors and advancing our mission of Healthier Land. Healthier Communities. Review collected by and hosted on G2.com.

My biggest concern initially is the fees, particularly for a new nonprofit like Yield Unlimited that is working to establish its donor base and secure startup funding. Every dollar matters at this stage, and transaction and platform fees can add up quickly. I understand there are costs associated with providing these services, but more affordable options for smaller or newly established nonprofits would be greatly appreciated. Review collected by and hosted on G2.com.

It provides a clear and neat interface that is recognizable to users and models a flow of transaction that makes sense. It integrates well with sites like Squarespace, allowing for greater flexibility in its application. Being able to embed it into our Donation webpage was very meaningful. The price makes it very accessible to a nonprofit starting out on their individual giving journey. Review collected by and hosted on G2.com.

There are some elements of its function that are not immediately clear when setting up that affect its performance in practice, such as recurring donations having more limited payment options than one-time donations. This was something that wasn't fully clear in the onboarding process, and cost us some donations at a recent event due to the friction experienced with the giving process. While we know now moving into the future, it still was a definite hiccup. Review collected by and hosted on G2.com.

We wanted a flexible, user-friendly tool for our PTA team. While I feel comfortable with SaaS solutions as part of my daily work, I wanted to vet a tool that I could comfortably hand off to others, since I'll eventually leave this PTA to move to the middle school. DonorBox made it SO easy and feel so seamless.

To make matters even better, we are on a free tier and STILL had reps reach out to us to help us get established. I didn't expect that level of support as a free organization, but they've been a huge help. Review collected by and hosted on G2.com.

We're still getting established so I haven't discovered any gaps or pushed its limits yet. I think one area we could use more customization in would be automation. I'd love to have more specific levers I can pull about things like membership reminders. I understand something like that may only become available as a paid level, but I as a feature it could really go a long way to take things even further. Review collected by and hosted on G2.com.

I appreciate Donorbox making it so I was able to set up a donation link as an individual candidate in the state of SC. Everywhere else forced their service to be attached to an EIN, but I did not file as a committee and therefore was not able, nor willing, to go that route. Review collected by and hosted on G2.com.

I dislike the "double-whamy" fee structure. It seems pretty high once you combine the fees of both Donorbox and Stripe. As a small, local candidate running for a city council seat, the fees are deeply felt by our operation. Review collected by and hosted on G2.com.

Donorbox provides a simple to use place to keep all our donation information whether donations come in directly via the Donorbox donation link or as separate offline donations. I use this every single day and I really happy about its functionality. Review collected by and hosted on G2.com.

The fees for us as a small non-profit are noticeable, but we understand that they are necessary. Review collected by and hosted on G2.com.