What I like most is the intuitive nature of Bloomerang.

Every new job usually requires you to learn a new software, especially in the non-profit world. Learning how to effectively use Bloomerang was fairly simple and straight forward. With very little training (because there just wasn't enough time), I was able to operate the CRM and effectively provide information to our board, report to our donors, track our grant requests, and follow our plan towards meeting our goals. Review collected by and hosted on G2.com.

My least favorite thing is Bloomerang's process of iteration.

Much of the coding is functional, but I would really like it if we were able to restrict selections of what appeals are available, as they are coded to different campaigns. For example, when I select "Grants" or "Annual Campaign" under campaigns, it would be great if not all the Appeals were possible selections. It would help ensure that we don't make mistakes inputting gifts. Restricting Appeals to specific Campaigns and specific Campaigns to individual Funds would be extremely helpful. Review collected by and hosted on G2.com.

You know how some software feels like a headache to figure out? Bloomerang isn’t like that at all. From the moment I started using it, it just clicked. It’s easy, intuitive, and keeps my donor records organized. The reporting tools are a lifesaver — they help me quickly see how we’re doing and share our progress with the team and donors. Honestly, it takes the stress out of donor management so I can focus on what I love most: connecting with people and supporting our mission. When I have an issue, which is rarely, their customer support is outstanding. Review collected by and hosted on G2.com.

I wish Bloomerang's built-in email tool would more easily allow me to resend emails to donors who didn't respond to the first one. Review collected by and hosted on G2.com.

I love the charts and ease of creating reports. All the information is at my finger tips and simple to access in ways that are creative and easy to understand. Also, the customer support is excellent. From phone calls to the chat feature, I am always treated professionally and with kindness and my questions are answered quickly and clearly. Review collected by and hosted on G2.com.

I wish it were easier to build a customized report. I feel like it takes some time, and workaround, to get a report to be specific. For example, I can easily pull a report of donors with recurring gifts.. but what about donors who give monthly but aren't set up as recurring? I should be able to easily add those specific details to the report. Instead, I have to spend valuable time figuring out a way to adjust a report to be what I need. Review collected by and hosted on G2.com.

We made the switch to Bloomerang almost 2 years ago and it was such a good decision. Bloomerang is an easy to use platform that is chock full of tools. I'm able to easily create email appeals, newsletters, and reports. We also tapped into Qgiv for our Peer To Peer event each spring and Qgiv has made the event easier to manage and more successful. As a donor database, I love the dashboard that identifies new donors, lapsed donors, and donors at risk, as well as year by year comparisons (by month) and snapshots of major events that we've had in the year. Bloomerang is ALMOST a one stop shop for us, and being a team of 1, that is priceless for our agency! Review collected by and hosted on G2.com.

I love Bloomerang, but wish we could create donation pages that aren't tied to other "arms" like Kindful or Qgiv. Review collected by and hosted on G2.com.

Love the ability to easily customize and creating a simple report is pretty straight forward, especially with the templates that are provided. Customer support is responsive and most of the time easy to follow the instructions. And I appreciate how easy it is to integrate with other platforms like Double the Donation and Qgiv. Review collected by and hosted on G2.com.

While I like the reporting features, there are some features in the db that I cannot directly pull into a report. Also, I'd like to receive consistent updates when there are bugs or issues. I don't feel that I get these updates consistently. It would also be great to be able to know which team member updates an account, not only the profile page, but on just about any page on the timeline (transactions, interactions, notes). Review collected by and hosted on G2.com.

Bloomerang is a great way to keep information regarding donors all in one location. Reporting has many options to get exactly the data that you need. Review collected by and hosted on G2.com.

The way constituents and households work together is clumsy. Having to have 3 account numbers for a husband, wife, and household quickly increases your numbers, and billing is based on your numbers. Bloomerang Fundraising needs to be completely integrated with Bloomerang CRM instead of 2 complementary softwares.

Users state that being able to filter out some items (mass emails, mass mailings) on the timeline would make it easier to find what you need. Review collected by and hosted on G2.com.

Bloomerang understands the importance of building relationships and assists with this process by providing opportunity to record every interaction, from phone calls, thank yous, emails (from Bloomerang), direct mail (from Bloomerang) and more. It's far more intuitive than the typical database that collects contact and contribution information. It understands the donor cycle, allows for custom constituent fields, and is very easy to learn and use. There are also really good features for mass imports of constituents, timeline interactions (e.g., everyone who attended an event or received a newsletter), or even transactions. Review collected by and hosted on G2.com.

There is a great space for making suggestions for improvements, and in my case, my suggestions are for ease in use, not functionality. For example, we follow best practices and create separate acknowledgment letters based on the appeal, which over our many years of using Bloomerang means we have a lot of letters. Currently, there is no way to deactivate or archive old letters. Again, that is a minor issue compared to overall functionality. Review collected by and hosted on G2.com.

Bloomerang is very intuitive and easy to use and learn. It also has a really robust volunteer and communication program. The customer service is also very helpful and responsive and always willing to answer questions and share issues with the development team. They also have a lot of resources on learning the platform and different features. There is a good balance of things that are built in and things available to be customized. I also really appreciate the reporting capabilities and ease of use. Review collected by and hosted on G2.com.

The one thing I dislike is the limitation to move donors through moves management and make it visible within the platform. I would still highly recommend, but we have to use a separate system to denote is a donor is in cultivation, stewardship, identification, etc. It would be nice to be able to have that info visible on a profile quick glance and be able to manage a specific portfolio more easily. Review collected by and hosted on G2.com.

Bloomerang is very user-friendly and the developers have ensured ease of use. It is not overwhelming to look at and easy to navigate. It integrates easily with our other platforms. Customer support has been helpful when I have required it. Review collected by and hosted on G2.com.

It is not very customizable. There are a lot of different features and actions but they are restrictive in what you can do within those features. The search option is very finnicky and will sometimes offer results if typos included in search and other times not pull up unless the full name is typed out. Emails cannot be edited before sent out, and must create an entirely new email if you need to send a slightly different message from previously sent out templates. Those are my main complaints. Wish the home dashboard was more customizable also. Review collected by and hosted on G2.com.

I was looking for a data platform that would allow me to make reports as easily as my 8 year old plays with Minecraft. Bloomerang really makes reports easy! Review collected by and hosted on G2.com.

There are very few downsides. Sometimes the results of a report need finessing, but I think that is normal in data sets.

I am not thrilled with the way Kindfull connects to Bloomerang, I wish it were supported more robustly. Review collected by and hosted on G2.com.