Best Nonprofit CRM Software with Online Portal Capabilities

How Many Nonprofit CRM Software Products Does G2 Track?

Total Products under this Category: 182

Category Stats (Sep 2026)

  • Average Rating: 4.16/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: AdvancementRM (+12.5%) - Among all products in this category, AdvancementRM recorded the largest rating increase compared to last month

Last updated: September 15, 2026

How Does G2 Rank Nonprofit CRM Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 17,500+ Authentic Reviews
  • 182+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Nonprofit CRM Software

G2 Grid® for Nonprofit CRM Software plotting products by satisfaction and market presence

Highlighted products: Givebutter, Zeffy, Bloomerang CRM, Blackbaud Raiser's Edge NXT, Donorbox, Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud), Daxko Operations, and Neon CRM.

Underlying data: [Grid® JSON](https://www.g2.com/categories/nonprofit-crm/grids.json?focus%5B%5D=givebutter&focus%5B%5D=zeffy&focus%5B%5D=bloomerang-crm&focus%5B%5D=blackbaud-raiser-s-edge-nxt&focus%5B%5D=donorbox&focus%5B%5D=agentforce-nonprofit-formerly-salesforce-nonprofit-cloud&focus%5B%5D=daxko-operations&focus%5B%5D=neon-one-llc-neon-crm)

Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: * Fundraising * Reporting and Analytics * Income Management * Donor Engagement * Donation Management * Marketing Communications and Engagement * Personalized Journeys * Marketing Automation * Community Portals * Attribution & AI * Program Management and Service Delivery * Program Delivery * Grants Management * Impact Measurement * Volunteer Management * Advocacy * Hotline/Helpline Management * Case Management * Project Management * Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: * Always-on expertise: learn from the people who know Salesforce best * Data-driven insights: plan your strategic roadmap * Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. * 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission * +49% faster response to constituents * +24% donor retention * -32% service and support costs * -17% cost per dollar raised

Average Rating: 4.1/5.0

Total Reviews: 82

How Do G2 Users Rate Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 8.5/10)
  • Fundraising: 7.5/10 (Category avg: 8.0/10)
  • Reporting: 8.8/10 (Category avg: 8.0/10)
  • Donor Communications: 7.2/10 (Category avg: 7.9/10)

Who Is the Company Behind Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

  • Seller: Salesforce
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®
  • Ownership: NYSE:CRM

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 62% Small, 34% Medium

What Do G2 Reviewers Say About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the customizable CRM integration of Agentforce Nonprofit, enhancing program management and transaction efficiency.
  • Users value the customizability of Agentforce Nonprofit, enhancing fundraising and program management with tailored features.
  • Users value the customization capabilities of Agentforce Nonprofit, enhancing fundraising and program management efficiency.
  • Users value the robust data storage of Agentforce Nonprofit, facilitating easy information retrieval and access.
  • Users value the effective tracking of donations and volunteers with Agentforce Nonprofit, enhancing their fundraising efforts.
Cons
  • Users find the confusing terminology challenging when managing data, though training improves their experience.
  • Users find it takes time to acclimate due to the difficult learning curve compared to other Salesforce products.
  • Users find the difficult learning curve challenging as it differs from other Salesforce products.
  • Users find the product expensive due to aggressive billing and subpar customer service and implementation issues.
  • Users find the high fees and aggressive billing process a significant drawback of Agentforce Nonprofit.

What Are Recent G2 Reviews of Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

What Are G2 Users Discussing About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

Neon CRM

Neon CRM is the nonprofit relationship management platform that empowers small and midsize nonprofits to make and maintain the personal connections that drive real, long-term growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon CRM provides a true 360° view of your supporters. You can see how donors give over time, how volunteers engage, and how participants show up across campaigns and events. This insight makes it easier to spot opportunities, like turning a first-time donor into a monthly supporter or nurturing a long-time volunteer into a future major giver. Neon CRM’s powerful fundraising tools help you raise more while building a stronger, more connected community. Create flexible, conversion-friendly donation forms, run targeted campaigns, and grow a sustainable recurring giving program. Engage supporters with built-in tools for peer-to-peer fundraising, volunteer management, memberships, and events—all fully connected to your donor data so every interaction deepens the relationship. As your organization grows, Neon CRM helps ensure you’re always communicating with purpose. You can easily set up automated welcome series, timely thank-you messages, and thoughtful re-engagement emails that feel personal and authentic. These automations save your team hours of manual work while ensuring supporters receive the right message at the right time—strengthening trust and increasing donor loyalty. Putting personal connections first leads to measurable results. Nonprofits using Neon CRM see an average donation growth of 33% in their first year. By unifying data, reducing manual work, and enabling more meaningful engagement, Neon CRM helps organizations grow without losing the human touch that makes their mission matter. Free live chat, email, and phone support are included with every Neon CRM plan! With a dedicated U.S.-based support hub, 24/7 intelligent troubleshooting, faster response times, and expanded weekend availability, Neon One now provides industry-leading customer support. At Neon One, we believe your technology should grow with you. That’s why Neon CRM offers fair, affordable pricing on a sliding scale based on your organization’s revenue, not the number of contacts in your database. You can focus on building relationships and increasing impact, confident that your platform is designed to support you at every stage of growth.

Average Rating: 4.2/5.0

Total Reviews: 440

How Do G2 Users Rate Neon CRM?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.5/10)
  • Fundraising: 8.3/10 (Category avg: 8.0/10)
  • Reporting: 7.7/10 (Category avg: 8.0/10)
  • Donor Communications: 8.1/10 (Category avg: 7.9/10)

Who Is the Company Behind Neon CRM?

  • Seller: Neon One, LLC
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Chicago, IL
  • Twitter: @NeonOneTech
    629 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    191 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Director of Development
  • Top Industries: Non-Profit Organization Management, Performing Arts
  • Company Size: 86% Small, 10% Medium

What Do G2 Reviewers Say About Neon CRM?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Neon CRM enhances efficiency and supports effective management of their donor database.
  • Users enjoy the user-friendly interface and comprehensive features of Neon CRM, enhancing their overall experience and management.
  • Users value the responsive customer support of Neon CRM, enhancing their experience and facilitating continual improvements.
  • Users appreciate the streamlined interface of Neon CRM, which efficiently integrates donor information and reporting.
  • Users value the all-in-one solution of Neon CRM, enjoying easy access to comprehensive information and event management.
Cons
  • Users experience a difficult learning curve with Neon CRM, especially when transitioning from simpler tools and onboarding.
  • Users often find Neon CRM not intuitive, facing a learning curve when transitioning from simpler tools.
  • Users find Neon CRM lacking essential features, as many functionalities require manual setup and have limitations.
  • Users express dissatisfaction with missing features in Neon CRM, particularly around form functionality and reporting limitations.
  • Users struggle with inefficient reporting in Neon CRM, finding it tedious and lacking intuitive guidance for creating tailored reports.

What Are Recent G2 Reviews of Neon CRM?

NetSuite

NetSuite is the #1 AI cloud ERP, helping organizations streamline operations, improve visibility, and accelerate growth. For more than 28 years, NetSuite has enabled businesses of all sizes—from startups and high-growth companies to global enterprises—to run their entire business on a single, integrated platform. Today, more than 44,000 organizations across a wide range of industries use NetSuite to run their business in over 220 countries and territories. Built natively in the cloud, NetSuite eliminates the need for on-premises infrastructure and complex upgrades, giving organizations continuous access to the latest innovations, security enhancements, and AI capabilities. Originally built to transform financial management, NetSuite has evolved into a comprehensive business management suite that brings together accounting, financial management, inventory and order management, supply chain, procurement, human resources, CRM, professional services automation, and commerce. NetSuite supports organizations across industries including software and technology, manufacturing, wholesale distribution, retail, services, nonprofit, healthcare, advertising and media, and more, with industry-specific capabilities, workflows, dashboards, KPIs, and reports designed to address unique business requirements. With AI embedded throughout the platform, organizations can automate routine tasks, generate insights faster, and make more informed decisions. Ask Oracle, a conversational AI assistant, enables users to interact with NetSuite through natural language by answering questions, analyzing business data, surfacing insights, and providing guidance—all within the security, roles, permissions, and controls already established in NetSuite. Embedded directly into everyday workflows, Ask Oracle helps users make faster, more informed decisions and take action without disrupting their work. Agents and agentic workflows extend these AI capabilities by helping users complete specific tasks and coordinate work across multiple steps. Built-in analytics, AI-powered insights, and customizable reporting provide teams with everything they need to make solid decisions. NetSuite is highly configurable and extensible, allowing businesses to adapt the platform to their unique processes while supporting growth across multiple subsidiaries, currencies, languages, and geographies. By connecting business-critical data and processes in a single cloud platform, NetSuite provides a real-time, unified view of the business, eliminating disconnected systems, manual spreadsheets, and information silos. Organizations gain a single source of truth that improves collaboration across finance, operations, sales, inventory, HR, and customer service while simplifying compliance and reporting. Whether managing rapid growth, expanding internationally, improving financial close processes, optimizing inventory, or gaining deeper operational insights, NetSuite provides the flexibility, automation, and intelligence organizations need to adapt and scale with confidence. By making trusted data readily available and automating core business processes, NetSuite empowers leaders to respond quickly to changing market conditions and make faster, more informed decisions.

Average Rating: 4.1/5.0

Total Reviews: 4,805

How Do G2 Users Rate NetSuite?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.5/10)
  • Fundraising: 7.5/10 (Category avg: 8.0/10)
  • Reporting: 8.4/10 (Category avg: 8.0/10)
  • Donor Communications: 7.3/10 (Category avg: 7.9/10)

Who Is the Company Behind NetSuite?

  • Seller: Oracle
  • Company Website:
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • Twitter: @Oracle
    827,997 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Controller, Accounting Manager
  • Top Industries: Computer Software, Accounting
  • Company Size: 57% Medium, 31% Small

What Do G2 Reviewers Say About NetSuite?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of NetSuite, finding it smooth and customizable for their needs.
  • Users value the customizability of NetSuite, enabling tailored reporting and improved inventory management across various locations.
  • Users appreciate the robust functionality of NetSuite, enjoying seamless integrations and customizable reporting capabilities.
  • Users value the extensive customization options of NetSuite, significantly enhancing business adaptability and efficiency.
  • Users value the extensive customization options in NetSuite, enhancing their business processes and reporting flexibility.
Cons
  • Users find the learning curve steep, requiring significant time and resources to navigate and customize effectively.
  • Users find the complex reports and interface of NetSuite challenging, leading to time-consuming navigation and customization.
  • Users find missing features in NetSuite, such as integration issues and inadequate project functionalities frustratingly limiting.
  • Users find the limited customization options of NetSuite frustrating, hindering their ability to tailor the system effectively.
  • Users find NetSuite's interface not user-friendly, with complex configurations and a challenging report creation process.

What Are Recent G2 Reviews of NetSuite?

What Are G2 Users Discussing About NetSuite?

NationBuilder

NationBuilder is the most-used platform for advocacy organizations, political campaigns, and nonprofits. One integrated system replaces a stack of separate tools: a supporter database that updates with every interaction, ready-made website and donation-page templates, email and text messaging, petitions and advocacy actions, and field organizing tools for canvassing and phone banking. Every plan includes unlimited users and unlimited email blasts — your whole team and your entire list are always covered, with no per-seat or per-send fees. Built-in payment processing and recurring donations make it easy to turn supporters into donors and mobilize them to act. Trusted by more than 9,000 organizations across 112 countries, NationBuilder powers many of the world's highest-stakes campaigns and movements.

Average Rating: 4.2/5.0

Total Reviews: 107

G2 Deal: G2 users gets 20% off Pro annual plan

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View this exclusive G2 deal

How Do G2 Users Rate NationBuilder?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.5/10)
  • Fundraising: 8.1/10 (Category avg: 8.0/10)
  • Reporting: 7.1/10 (Category avg: 8.0/10)
  • Donor Communications: 8.1/10 (Category avg: 7.9/10)

Who Is the Company Behind NationBuilder?

  • Seller: NationBuilder
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Los Angeles, CA
  • Twitter: @NationBuilder
    15,261 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    96 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Political Organization
  • Company Size: 83% Small, 10% Medium

What Do G2 Reviewers Say About NationBuilder?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of NationBuilder's features, like filters and email blasts, incredibly beneficial.
  • Users love the easy setup of NationBuilder's features, highlighting their power and efficiency in use.
  • Users find the email communication features easy to set up and highly effective for outreach campaigns.
  • Users find the email blast feature of NationBuilder easy to set up and highly effective for outreach.
  • Users value the powerful and easy-to-setup filter and email blast features in NationBuilder, enhancing their outreach effectiveness.
Cons
  • Users find the difficult learning curve of NationBuilder time-consuming, but it becomes easier with practice.
  • Users find the difficult setup process challenging, requiring time to learn before enjoying its ease of use.
  • Users find the learning curve challenging, requiring time to set up and become proficient with NationBuilder.
  • Users find the learning difficulty of NationBuilder challenging initially, but it becomes easier over time.
  • Users find the setup difficulty frustrating, as it requires time and effort to learn effectively.

What Are Recent G2 Reviews of NationBuilder?

What Are G2 Users Discussing About NationBuilder?

iMIS

iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all the features you need to manage your organization efficiently with dashboards and reporting, a powerful API with hundreds of proven integrations, and an optional Web CMS. Powered by Microsoft Azure, iMIS provides automatic upgrades, enterprise-grade data security, and reliable performance at scale.

Average Rating: 4.2/5.0

Total Reviews: 241

How Do G2 Users Rate iMIS?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.5/10)
  • Fundraising: 6.1/10 (Category avg: 8.0/10)
  • Reporting: 8.4/10 (Category avg: 8.0/10)
  • Donor Communications: 6.8/10 (Category avg: 7.9/10)

Who Is the Company Behind iMIS?

Who Uses This Product?

  • Who Uses This: Executive Director, Membership Manager
  • Top Industries: Non-Profit Organization Management, Hospital & Health Care
  • Company Size: 83% Small, 16% Medium

What Do G2 Reviewers Say About iMIS?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of iMIS, enjoying seamless integration and responsive support throughout their experience.
  • Users appreciate the flexibility and customization of iMIS, enabling tailored solutions for their association and foundation.
  • Users appreciate the excellent customer support from iMIS, noting responsiveness and dependability in addressing their needs.
  • Users appreciate the flexibility and customizability of iMIS, enabling tailored solutions for their unique operational needs.
  • Users appreciate the easy integrations of iMIS, enhancing collaboration and streamlining workflows across operations.
Cons
  • Users note a long learning curve with iMIS, indicating the need for improved training and support resources.
  • Users find the complexity of iMIS to be overwhelming initially, requiring significant time for configuration and adjustments.
  • Users experience limited customization with iMIS, making it challenging to meet specific requirements without extensive coding.
  • Users often face technical issues that hinder usability and require advanced skills for effective operation.
  • Users find the high fees for iMIS, including module costs and upgrades, to be quite burdensome.

What Are Recent G2 Reviews of iMIS?

What Are G2 Users Discussing About iMIS?

Tessitura

Unify operations. Deepen customer relationships. Grow revenue. Tessitura is a nonprofit technology company dedicated to helping arts and culture organizations thrive. Our comprehensive CRM platform is built specifically for the cultural sector, integrating ticketing, fundraising, memberships, marketing, education and business insights into one powerful system to fuel your mission’s success. Tessitura’s unified CRM provides a comprehensive, 360-degree view of every individual who interacts with your organization — whether they’re a ticket buyer, donor, member, volunteer or student. All customer interactions, from purchases and contributions to communications and preferences, are captured in a single, accessible profile. This centralized data enables teams across departments to personalize engagement, track relationships over time and make data-driven decisions. The platform also supports complex relationship mapping — connecting individuals to households, schools, foundations and networks — while maintaining industry-leading security and user permissions. With Tessitura, customer data becomes a strategic asset, powering insights, workflows and lifelong engagement. Key features include: Ticketing & admissions Sell any type of ticket — general admission, timed entry or reserved seating — with flexible tools for dynamic pricing, subscriptions and promotions. Fundraising & memberships Manage the full donor lifecycle, from online giving to major gifts and planned giving, with integrated stewardship and campaign tracking. Marketing Use behavioral data to create targeted, multichannel campaigns that drive engagement and revenue. Business insights Make data-driven decisions with drag-and-drop analytics, customizable dashboards and cross-departmental insights. Mobile & e-commerce Deliver seamless, branded experiences for ticketing, donations and memberships — optimized for mobile. More than software … a community. Tessitura supports over 800 organizations in 10 countries, including theaters, museums, zoos, aquariums and symphonies. Our team provides 24/7 support and expert guidance to help organizations grow revenue and build lasting engagement. Tessitura is a proven, scalable solution tailored to the unique needs of the cultural sector.

Average Rating: 3.8/5.0

Total Reviews: 77

How Do G2 Users Rate Tessitura?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 8.5/10)
  • Fundraising: 7.6/10 (Category avg: 8.0/10)
  • Reporting: 7.8/10 (Category avg: 8.0/10)
  • Donor Communications: 8.3/10 (Category avg: 7.9/10)

Who Is the Company Behind Tessitura?

  • Seller: Tessitura Network
  • Year Founded: 2002
  • HQ Location: Dallas, TX
  • Twitter: @tessnetwork
    3,088 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    457 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Performing Arts, Non-Profit Organization Management
  • Company Size: 65% Medium, 29% Small

What Do G2 Reviewers Say About Tessitura?

AI-generated summary from verified user reviews

Pros
  • Users value the incredible customer support from Tessitura, noting its responsive and helpful team enhances their experience.
  • Users highlight the robust functionality of Tessitura, appreciating its adaptability and strong customer support.
  • Users appreciate the ease of use of Tessitura, finding it intuitive with accessible support and comprehensive functionalities.
  • Users appreciate the helpful customer support and responsive team, enhancing their experience with Tessitura's robust system.
  • Users value the comprehensive data analytics capabilities of Tessitura, enhancing productivity and reporting for theater operations.
Cons
  • Users find the difficult learning curve of Tessitura challenging, particularly for newcomers and those unfamiliar with CRM systems.
  • Users find the learning curve steep, particularly for newcomers, making the system feel overwhelming at times.
  • Users find Tessitura has a significant learning difficulty due to its complex system and non-intuitive interface.
  • Users find Tessitura's complexity overwhelming, making troubleshooting and adaptation difficult for new staff and users.
  • Users often find the complexity of Tessitura overwhelming, making training and effective usage challenging for many teams.

What Are Recent G2 Reviews of Tessitura?

What Are G2 Users Discussing About Tessitura?

Bonterra EveryAction

Bonterra EveryAction puts power behind your fundraising program within our unified CRM. You'll discover a better, more user-friendly platform to grow donor relationships, track prospects, grants, and pledges, cultivate planned giving, run custom reports, and ultimately raise more money. Boost your nonprofit's digital marketing efforts by running optimized, targeted, multi-channel digital campaigns that drive results and increase fundraising and engagement with EveryAction.

Average Rating: 4.3/5.0

Total Reviews: 282

How Do G2 Users Rate Bonterra EveryAction?

  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 8.5/10)
  • Fundraising: 7.9/10 (Category avg: 8.0/10)
  • Reporting: 7.9/10 (Category avg: 8.0/10)
  • Donor Communications: 7.9/10 (Category avg: 7.9/10)

Who Is the Company Behind Bonterra EveryAction?

  • Seller: Bonterra
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Austin, United States
  • Twitter: @BonterraTech
    922 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,329 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Organizer
  • Top Industries: Non-Profit Organization Management, Civic & Social Organization
  • Company Size: 71% Small, 27% Medium

What Do G2 Reviewers Say About Bonterra EveryAction?

AI-generated summary from verified user reviews

Pros
  • Users find Bonterra EveryAction to have excellent ease of use, allowing nonprofits to manage campaigns smoothly and efficiently.
  • Users praise the seamless integration and versatility of Bonterra EveryAction, enhancing contact management and audience segmentation.
  • Users value the sophisticated integrations of Bonterra EveryAction, enabling seamless functionality across various organizing tools.
  • Users appreciate the ease of email communication with EveryAction, enjoying seamless organization and integration for their campaigns.
  • Users appreciate the ease of use and powerful email segmentation features of EveryAction for effective communication.
Cons
  • Users face a steep learning curve with Bonterra EveryAction, making adaptation challenging for those unfamiliar with the system.
  • Users find difficult learning due to the lack of a user guide and a steep learning curve for the interface.
  • Users find the interface not intuitive, making navigation and basic tasks unnecessarily complex for beginners.
  • Users find Bonterra EveryAction not user-friendly, citing its complex interface and confusing navigation as major hurdles.
  • Users experience complexity with Bonterra EveryAction's extensive options, making it hard to navigate and causing issues with data input.

What Are Recent G2 Reviews of Bonterra EveryAction?

Blackbaud Luminate Online

Luminate executes your online strategy with integrated campaigns for digital, social and mobile channels, so you can engage more effectively with your supporters to raise more money for your mission.

Average Rating: 3.1/5.0

Total Reviews: 64

How Do G2 Users Rate Blackbaud Luminate Online?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.5/10)
  • Fundraising: 9.2/10 (Category avg: 8.0/10)
  • Reporting: 10.0/10 (Category avg: 8.0/10)
  • Donor Communications: 5.0/10 (Category avg: 7.9/10)

Who Is the Company Behind Blackbaud Luminate Online?

  • Seller: Blackbaud
  • Year Founded: 1981
  • HQ Location: Charleston, South Carolina
  • Twitter: @blackbaud
    32,521 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,272 employees on LinkedIn®
  • Ownership: NASDAQ:BLKB

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 54% Medium, 26% Small

What Do G2 Reviewers Say About Blackbaud Luminate Online?

AI-generated summary from verified user reviews

Pros
  • Users value the organization of documents within Blackbaud Luminate Online, enhancing their workflow and efficiency.
Cons
  • Users find the clunky interface of Blackbaud Luminate Online outdated and frustrating to navigate.
  • Users find limited customization options frustrating, feeling the interface is outdated and unadaptable to their needs.

What Are Recent G2 Reviews of Blackbaud Luminate Online?

What Are G2 Users Discussing About Blackbaud Luminate Online?

Sumac

Sumac is powerful, flexible case management software designed specifically for nonprofits. It helps organizations streamline service delivery, improve client care, and manage operations in one secure, customizable system. Whether you're supporting families, running a shelter, managing health services, or delivering food programs, Sumac is built to adapt to your unique workflows and reporting needs. **What You Can Do with Sumac** - Track Clients & Services: Manage client records, case notes, appointments, and services all in one place. - Simplify Intake: Use custom online forms to onboard clients quickly—no manual data entry. - Use E-Signatures: Collect consent and assessment forms digitally to save time and reduce paperwork. - Work on the Go: With the Case Portal, caseworkers can access and update records securely from anywhere. - Automate Tasks: Custom workflows and reminders help you stay on track with every client. - Email from Your CRM: Built-in email marketing tools let you send personalized and bulk messages without third-party software. - Report What Matters: Create reports for funders, boards, and internal teams to show real impact. - Stay Secure: Sumac is HIPAA & PIPEDA compliant with role-based access and encrypted data storage. **Go Beyond Case Management** Sumac offers optional extensions to manage your entire nonprofit from one system: - Donations - Volunteers - Memberships - Grant Management - Custom Modules Whether you're tracking donor engagement or volunteer hours, Sumac helps bring all your data into one centralized platform. **Why Nonprofits Choose Sumac** - Nonprofit-Focused: Purpose-built to support nonprofit workflows. - Highly Customizable: Tailor forms, fields, and modules—no coding required. - Scalable & Affordable: Works for organizations of all sizes. - Live, Human Support: Free, top-rated support from experts who understand nonprofits. - Proven & Trusted: Used by thousands of nonprofits for over 20 years. Sumac empowers nonprofits to work smarter, serve better, and grow their impact. It’s more than a tool—it’s a trusted partner in your mission.

Average Rating: 4.2/5.0

Total Reviews: 26

How Do G2 Users Rate Sumac?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.5/10)
  • Fundraising: 3.3/10 (Category avg: 8.0/10)
  • Reporting: 8.3/10 (Category avg: 8.0/10)
  • Donor Communications: 6.7/10 (Category avg: 7.9/10)

Who Is the Company Behind Sumac?

  • Seller: Societ
  • Year Founded: 1995
  • HQ Location: Sainte-Anne-de-Bellevue, Quebec
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 77% Small, 8% Medium

What Do G2 Reviewers Say About Sumac?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of Sumac, finding it intuitive and visually appealing for efficient case management.
  • Users appreciate the easy access to centralized client information in Sumac, enhancing their productivity and collaboration.
  • Users appreciate the easy setup of Sumac, which streamlines their workflow and enhances productivity from the start.
  • Users appreciate the setup ease of Sumac, finding the initial process straightforward and manageable for productivity.
  • Users appreciate the accessibility of Sumac, finding it easy to navigate and enhancing their productivity effectively.
Cons
  • Users experience technical issues with slow performance, frequent logouts, and offline accessibility limitations on Sumac.
  • Users find the CSV import complexity frustrating, as it requires manual configuration and lacks automation features.
  • Users are frustrated by the lack of features, particularly missing spell check and offline access options.
  • Users express frustration over limited access, noting issues with offline use and lack of spell check.
  • Users miss the lack of essential features like spell check, non-Windows access, and a live AI assistant.

What Are Recent G2 Reviews of Sumac?

What Are G2 Users Discussing About Sumac?

Blackbaud Enterprise Fundraising CRM

Blackbaud Enterprise Fundraising CRM is a purpose-built cloud solution designed to help enterprise nonprofit, healthcare, and higher education organizations increase fundraising performance with greater precision and efficiency. By unifying complex constituent data with embedded analytics and emerging AI capabilities, the platform enables teams to identify high-value opportunities, prioritize engagement, and act on insights faster. Integrated intelligence— including AI-powered summaries, recommendations, and data-driven segmentation—helps fundraisers personalize outreach at scale, strengthen donor relationships, and accelerate pipeline growth, while maintaining the security, flexibility, and control required for large, mission-critical operations.

Average Rating: 3.4/5.0

Total Reviews: 44

How Do G2 Users Rate Blackbaud Enterprise Fundraising CRM?

  • Has the product been a good partner in doing business?: 4.5/10 (Category avg: 8.5/10)
  • Fundraising: 6.7/10 (Category avg: 8.0/10)
  • Reporting: 6.2/10 (Category avg: 8.0/10)
  • Donor Communications: 4.2/10 (Category avg: 7.9/10)

Who Is the Company Behind Blackbaud Enterprise Fundraising CRM?

  • Seller: Blackbaud
  • Company Website:
  • Year Founded: 1981
  • HQ Location: Charleston, South Carolina
  • Twitter: @blackbaud
    32,521 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,272 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Higher Education, Non-Profit Organization Management
  • Company Size: 48% Medium, 32% Small

What Do G2 Reviewers Say About Blackbaud Enterprise Fundraising CRM?

AI-generated summary from verified user reviews

Pros
  • Users benefit from powerful integrations in Blackbaud CRM, enhancing customization and collaboration across products.
  • Users value the comprehensive tools and capabilities of Blackbaud Enterprise Fundraising CRM, especially when integrated with other products.
  • Users value the extensive CRM integration capabilities of Blackbaud, enabling significant customization for their nonprofit needs.
  • Users value the extensive customizability of Blackbaud Enterprise Fundraising CRM, enabling tailored solutions for large nonprofits.
  • Users benefit from extensive customization options in Blackbaud CRM, ensuring it meets the unique needs of large organizations.
Cons
  • Users rate Blackbaud Enterprise Fundraising CRM as overpriced, citing poor value, frustrating experiences, and inadequate customer support.
  • Users criticize the clunky interface of Blackbaud eTapestry, finding it frustrating and inefficient for daily operations.
  • Users struggle with complexity in Blackbaud CRM due to messy transitions and challenging implementations without sufficient resources.
  • Users find the data migration process messy and challenging, especially without a large budget or team.
  • Users find the difficult setup of Blackbaud Enterprise Fundraising CRM challenging, especially without adequate resources for transition.

What Are Recent G2 Reviews of Blackbaud Enterprise Fundraising CRM?

What Are G2 Users Discussing About Blackbaud Enterprise Fundraising CRM?

CiviCRM

CiviCRM is a contact, fundraising, event management system that allows you to record and manage information about your various constituents.

Average Rating: 3.9/5.0

Total Reviews: 49

How Do G2 Users Rate CiviCRM?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 8.5/10)
  • Fundraising: 8.3/10 (Category avg: 8.0/10)
  • Reporting: 7.9/10 (Category avg: 8.0/10)
  • Donor Communications: 8.5/10 (Category avg: 7.9/10)

Who Is the Company Behind CiviCRM?

  • Seller: CiviCRM
  • Year Founded: 2005
  • HQ Location: San Francisco, CA
  • Twitter: @civicrm
    2,981 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Information Technology and Services
  • Company Size: 65% Small, 5% Medium

What Are Recent G2 Reviews of CiviCRM?

What Are G2 Users Discussing About CiviCRM?

ClearView CRM

Cloud-based ClearView CRM is fundraising software that supports nonprofits' efforts to raise money and manage donor services departments. It includes constituent relationship management; business intelligence and reporting; operational tools like data import/export, list segmentation/selection, and gift processing; wealth screening; and a mobile app for frontline fundraisers. Features --Powerful constituent relationship management: complete profiles--with touches and contacts, giving history, interests, demographics and more--coupled with opportunities management to coordinate and automate activities, communications and other efforts in pursuit of donations, including major and planned gifts. --Operational tools like list selection/segmentation for large, complex online and offline direct-mail campaigns, gift processing, data import/export and more. --Hundreds of built-in reports on gifts, donors, pipelines, trends, and more, and intuitive ad hoc reporting and business intelligence tools that let organizations --Free mobile app, ClearView CRM Mobile.

Average Rating: 3.5/5.0

Total Reviews: 29

How Do G2 Users Rate ClearView CRM?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 8.5/10)

Who Is the Company Behind ClearView CRM?

  • Seller: Doubleknot
  • Year Founded: 1987
  • HQ Location: Amherst, NY
  • Twitter: @ClearViewCRM
    110 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Fund-Raising
  • Company Size: 52% Medium, 31% Large

What Are Recent G2 Reviews of ClearView CRM?