Best Nonprofit CRM Software with Online Portal Capabilities

How Many Nonprofit CRM Software Products Does G2 Track?

Total Products under this Category: 229

Category Stats (Nov 2026)

  • Average Rating: 4.18/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Blackbaud Enterprise Fundraising CRM (+1.32%) - Among all products in this category, Blackbaud Enterprise Fundraising CRM recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Nonprofit CRM Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 24,400+ Authentic Reviews
  • 229+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Nonprofit CRM Software

G2 Grid® for Nonprofit CRM Software plotting products by satisfaction and market presence

Highlighted products: Givebutter, Zeffy, Bloomerang CRM, Donorbox, Salesforce Nonprofit Cloud, Blackbaud Raiser's Edge NXT, Daxko Operations, and Neon CRM.

Underlying data: [Grid® JSON](https://www.g2.com/categories/nonprofit-crm/grids.json?focus%5B%5D=givebutter&focus%5B%5D=zeffy&focus%5B%5D=bloomerang-crm&focus%5B%5D=donorbox&focus%5B%5D=agentforce-nonprofit-formerly-salesforce-nonprofit-cloud&focus%5B%5D=blackbaud-raiser-s-edge-nxt&focus%5B%5D=daxko-operations&focus%5B%5D=neon-one-llc-neon-crm)

Salesforce Nonprofit Cloud

1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: * Fundraising * Reporting and Analytics * Income Management * Donor Engagement * Donation Management * Marketing Communications and Engagement * Personalized Journeys * Marketing Automation * Community Portals * Attribution & AI * Program Management and Service Delivery * Program Delivery * Grants Management * Impact Measurement * Volunteer Management * Advocacy * Hotline/Helpline Management * Case Management * Project Management * Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: * Always-on expertise: learn from the people who know Salesforce best * Data-driven insights: plan your strategic roadmap * Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. * 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission * +49% faster response to constituents * +24% donor retention * -32% service and support costs * -17% cost per dollar raised

Average Rating: 4.1/5.0

Total Reviews: 87

How Do G2 Users Rate Salesforce Nonprofit Cloud?

  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 8.6/10)
  • Fundraising: 7.5/10 (Category avg: 8.1/10)
  • Reporting: 8.8/10 (Category avg: 8.0/10)
  • Donor Communications: 7.2/10 (Category avg: 7.9/10)

Who Is the Company Behind Salesforce Nonprofit Cloud?

  • Seller: Salesforce
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®
  • Ownership: NYSE:CRM
  • Phone: +1 (800) 667-6389

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 62% Small, 34% Medium

What Do G2 Reviewers Say About Salesforce Nonprofit Cloud?

AI-generated summary from verified user reviews

Pros
  • Users value the customizability of Salesforce Nonprofit Cloud, optimizing it for seamless fundraising and program management.
  • Users appreciate the customization options in Salesforce Nonprofit Cloud, enhancing fundraising and program management efficiency.
  • Users value the customizability and extensive features of Salesforce Nonprofit Cloud, enhancing nonprofit fundraising and program management.
  • Users value the customizable CRM integration of Salesforce Nonprofit Cloud, enhancing program management and transactions efficiently.
  • Users value the data storage capabilities of Salesforce Nonprofit Cloud for efficient information retrieval and access.
Cons
  • Users find the confusing terminology in Salesforce Nonprofit Cloud can lead to errors, despite helpful training efforts.
  • Users find it takes time to adapt to the difficult learning curve of Salesforce Nonprofit Cloud compared to other SF products.
  • Users find the difficult learning curve of Salesforce Nonprofit Cloud challenging compared to other Salesforce products.
  • Users find the pricing aggressive and are concerned about the overall value of Salesforce Nonprofit Cloud.
  • Users face high fees and aggressive billing practices, which complicate their overall experience with Salesforce Nonprofit Cloud.

What Are Recent G2 Reviews of Salesforce Nonprofit Cloud?

What Are G2 Users Discussing About Salesforce Nonprofit Cloud?

Neon CRM

Neon CRM by Neon One, is the nonprofit platform that empowers small to midsize nonprofits to make and maintain the personal connections that drive growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon One provides a true 360° view of your supporters. You can see how donors give over time, how volunteers engage, and how participants show up across campaigns and events. This insight makes it easier to spot opportunities, like turning a first-time donor into a monthly supporter or nurturing a long-time volunteer into a future major giver. Neon One's powerful fundraising tools inside Neon CRM help you raise more while building a stronger, more connected community. Create flexible, conversion-friendly donation forms, run targeted campaigns, and grow a sustainable recurring giving program. Engage supporters with built-in tools for peer-to-peer fundraising, volunteer management, memberships, and events—all fully connected to your donor data so every interaction deepens the relationship. As your organization grows, Neon One helps ensure you’re always communicating with purpose. You can easily set up automated welcome series, timely thank-you messages, and thoughtful re-engagement emails that feel personal and authentic. These automations save your team hours of manual work while ensuring supporters receive the right message at the right time—strengthening trust and increasing donor loyalty. Putting personal connections first leads to measurable results. Nonprofits using Neon CRM by Neon One see an average donation growth of 35% in their first year. By unifying data, reducing manual work, and enabling more meaningful engagement, your organization can grow without losing the human touch that makes your mission matter. Free live chat, email, and phone support are included with every plan! With a dedicated U.S.-based support hub, 24/7 intelligent troubleshooting, fast response times, and expanded weekend availability, Neon One now provides industry-leading customer support. At Neon One, we believe your technology should grow with you. That’s why we offer affordable pricing on a sliding scale based on your organization’s revenue, not the number of contacts in your database. You can focus on building relationships and increasing impact, confident that your platform is designed to support you at every stage of growth.

Average Rating: 4.2/5.0

Total Reviews: 442

How Do G2 Users Rate Neon CRM?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.6/10)
  • Fundraising: 8.3/10 (Category avg: 8.1/10)
  • Reporting: 7.7/10 (Category avg: 8.0/10)
  • Donor Communications: 8.1/10 (Category avg: 7.9/10)

Who Is the Company Behind Neon CRM?

  • Seller: Neon One, LLC
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Chicago, IL
  • LinkedIn® Page: www.linkedin.com
    191 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Director of Development
  • Top Industries: Non-Profit Organization Management, Performing Arts
  • Company Size: 86% Small, 10% Medium

What Do G2 Reviewers Say About Neon CRM?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Neon CRM, benefiting from streamlined data management and flexible donor engagement.
  • Users value the intuitive features of Neon CRM, enhancing communication and streamlining event management effectively.
  • Users praise the responsive customer support of Neon CRM, facilitating seamless adaptation to organizational needs.
  • Users appreciate the flexibility and ease of use in Neon CRM's donor management, enhancing their engagement and tracking efforts.
  • Users value the all-in-one solution of Neon CRM, simplifying donor management and enhancing engagement on a unified platform.
Cons
  • Users find Neon CRM's learning curve difficult, requiring significant time and effort to fully understand its features.
  • Users find the dashboard not intuitive, leading to a steep learning curve and trial-and-error experience.
  • Users find the lack of features limiting, especially regarding private note areas and texting capabilities.
  • Users find the missing features in Neon CRM limit customization for events and reporting, needing workarounds.
  • Users find inefficient reporting in Neon CRM frustrating, as essential reports are difficult to navigate and access.

What Are Recent G2 Reviews of Neon CRM?

NetSuite

NetSuite is the #1 AI cloud ERP, helping organizations streamline operations, improve visibility, and accelerate growth. For more than 28 years, NetSuite has enabled businesses of all sizes—from startups and high-growth companies to global enterprises—to run their entire business on a single, integrated platform. Today, more than 44,000 organizations across a wide range of industries use NetSuite to run their business in over 220 countries and territories. Built natively in the cloud, NetSuite eliminates the need for on-premises infrastructure and complex upgrades, giving organizations continuous access to the latest innovations, security enhancements, and AI capabilities. Originally built to transform financial management, NetSuite has evolved into a comprehensive business management suite that brings together accounting, financial management, inventory and order management, supply chain, procurement, human resources, CRM, professional services automation, and commerce. NetSuite supports organizations across industries including software and technology, manufacturing, wholesale distribution, retail, services, nonprofit, healthcare, advertising and media, and more, with industry-specific capabilities, workflows, dashboards, KPIs, and reports designed to address unique business requirements. With AI embedded throughout the platform, organizations can automate routine tasks, generate insights faster, and make more informed decisions. Ask Oracle, a conversational AI assistant, enables users to interact with NetSuite through natural language by answering questions, analyzing business data, surfacing insights, and providing guidance—all within the security, roles, permissions, and controls already established in NetSuite. Embedded directly into everyday workflows, Ask Oracle helps users make faster, more informed decisions and take action without disrupting their work. Agents and agentic workflows extend these AI capabilities by helping users complete specific tasks and coordinate work across multiple steps. Built-in analytics, AI-powered insights, and customizable reporting provide teams with everything they need to make solid decisions. NetSuite is highly configurable and extensible, allowing businesses to adapt the platform to their unique processes while supporting growth across multiple subsidiaries, currencies, languages, and geographies. By connecting business-critical data and processes in a single cloud platform, NetSuite provides a real-time, unified view of the business, eliminating disconnected systems, manual spreadsheets, and information silos. Organizations gain a single source of truth that improves collaboration across finance, operations, sales, inventory, HR, and customer service while simplifying compliance and reporting. Whether managing rapid growth, expanding internationally, improving financial close processes, optimizing inventory, or gaining deeper operational insights, NetSuite provides the flexibility, automation, and intelligence organizations need to adapt and scale with confidence. By making trusted data readily available and automating core business processes, NetSuite empowers leaders to respond quickly to changing market conditions and make faster, more informed decisions.

Average Rating: 4.1/5.0

Total Reviews: 5,108

How Do G2 Users Rate NetSuite?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.6/10)
  • Fundraising: 7.5/10 (Category avg: 8.1/10)
  • Reporting: 8.5/10 (Category avg: 8.0/10)
  • Donor Communications: 7.3/10 (Category avg: 7.9/10)

Who Is the Company Behind NetSuite?

  • Seller: Oracle
  • Company Website:
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®
  • Ownership: NYSE:ORCL

Who Uses This Product?

  • Who Uses This: Controller, Accounting Manager
  • Top Industries: Computer Software, Accounting
  • Company Size: 57% Medium, 31% Small

What Do G2 Reviewers Say About NetSuite?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of NetSuite, enabling them to efficiently manage tasks and customize their experience.
  • Users appreciate the extensive customizability of NetSuite, allowing tailored workflows and efficient integration with minimal IT assistance.
  • Users value the robust functionality of NetSuite, appreciating its customization and efficiency in reporting and data management.
  • Users value the extensive customization options of NetSuite, enabling tailored workflows and efficient integration with various systems.
  • Users love the customization capabilities of NetSuite, allowing tailored workflows to meet specific business needs easily.
Cons
  • Users experience a challenging learning curve with NetSuite due to difficult setup and inadequate support during implementation.
  • Users find performance and customer support issues with NetSuite, impacting usability and satisfaction with the system.
  • Users find missing features in NetSuite, including customization limitations and frustration with customer support responsiveness.
  • Users feel that customizations are limited, with many enhancement requests pending and not meeting initial expectations.
  • Users find NetSuite to be not user-friendly, citing unclear interfaces and slow performance as major drawbacks.

What Are Recent G2 Reviews of NetSuite?

What Are G2 Users Discussing About NetSuite?

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NationBuilder

NationBuilder is the most-used platform for advocacy organizations, political campaigns, and nonprofits. One integrated system replaces a stack of separate tools: a supporter database that updates with every interaction, ready-made website and donation-page templates, email and text messaging, petitions and advocacy actions, and field organizing tools for canvassing and phone banking. Every plan includes unlimited users and unlimited email blasts — your whole team and your entire list are always covered, with no per-seat or per-send fees. Built-in payment processing and recurring donations make it easy to turn supporters into donors and mobilize them to act. Trusted by more than 9,000 organizations across 112 countries, NationBuilder powers many of the world's highest-stakes campaigns and movements.

Average Rating: 4.2/5.0

Total Reviews: 107

G2 Deal: G2 users gets 20% off Pro annual plan

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View this exclusive G2 deal

How Do G2 Users Rate NationBuilder?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.6/10)
  • Fundraising: 8.1/10 (Category avg: 8.1/10)
  • Reporting: 7.1/10 (Category avg: 8.0/10)
  • Donor Communications: 8.1/10 (Category avg: 7.9/10)

Who Is the Company Behind NationBuilder?

  • Seller: NationBuilder
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Los Angeles, CA
  • LinkedIn® Page: www.linkedin.com
    95 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Political Organization
  • Company Size: 83% Small, 10% Medium

What Do G2 Reviewers Say About NationBuilder?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of NationBuilder, finding setup fast and features powerful for their needs.
  • Users find the easy setup of NationBuilder's features to be incredibly powerful and efficient.
  • Users value the ease of setup for email communication in NationBuilder, leveraging powerful features effortlessly.
  • Users praise the ease of setup and power of NationBuilder's email marketing features, enhancing communication effectiveness.
  • Users find the powerful and easy-to-setup filter and email blast features of NationBuilder highly beneficial for their needs.
Cons
  • Users find the setup and learning process to be difficult, requiring significant time investment before it's user-friendly.
  • Users find the difficult setup of NationBuilder time-consuming, but it becomes easier once learned.
  • Users find the learning curve challenging, requiring time to set up and understand the system effectively.
  • Users find the learning difficulty of NationBuilder challenging initially, but it becomes easier with time and practice.
  • Users find the setup process challenging, requiring time and effort to learn before they can use it easily.

What Are Recent G2 Reviews of NationBuilder?

What Are G2 Users Discussing About NationBuilder?

iMIS

iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all the features you need to manage your organization efficiently with dashboards and reporting, a powerful API with hundreds of proven integrations, and an optional Web CMS. Powered by Microsoft Azure, iMIS provides automatic upgrades, enterprise-grade data security, and reliable performance at scale.

Average Rating: 4.2/5.0

Total Reviews: 253

How Do G2 Users Rate iMIS?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.6/10)
  • Fundraising: 6.1/10 (Category avg: 8.1/10)
  • Reporting: 8.3/10 (Category avg: 8.0/10)
  • Donor Communications: 6.8/10 (Category avg: 7.9/10)

Who Is the Company Behind iMIS?

Who Uses This Product?

  • Who Uses This: Executive Director, Membership Manager
  • Top Industries: Non-Profit Organization Management, Hospital & Health Care
  • Company Size: 82% Small, 16% Medium

What Do G2 Reviewers Say About iMIS?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of iMIS, finding it user-friendly and efficient for their organizational needs.
  • Users value iMIS for its efficient membership management, featuring streamlined processes and reliable data organization.
  • Users highlight the excellent customer support of iMIS, ensuring assistance and reliability in managing their systems.
  • Users value the customizability of iMIS, allowing tailored solutions for diverse organizational needs and enhancing operational efficiency.
  • Users value the high level of customization in iMIS, allowing tailored solutions for diverse association needs.
Cons
  • Users face a steep learning curve with iMIS, making initial setup and data mapping quite challenging and time-consuming.
  • Users find iMIS to be complex, especially for associations lacking in-house expertise to manage its powerful features.
  • Users experience technical issues with iMIS, including glitches and delays during system upgrades, affecting functionality.
  • Users find the difficult setup of iMIS overwhelming with time-consuming configuration and dependency on ongoing support.
  • Users note the missing features in iMIS, particularly outdated tools and a need for improved user experience.

What Are Recent G2 Reviews of iMIS?

What Are G2 Users Discussing About iMIS?

Tessitura

Unify operations. Deepen customer relationships. Grow revenue. Tessitura is a nonprofit technology company dedicated to helping arts and culture organizations thrive. Our comprehensive CRM platform is built specifically for the cultural sector, integrating ticketing, fundraising, memberships, marketing, education and business insights into one powerful system to fuel your mission’s success. Tessitura’s unified CRM provides a comprehensive, 360-degree view of every individual who interacts with your organization — whether they’re a ticket buyer, donor, member, volunteer or student. All customer interactions, from purchases and contributions to communications and preferences, are captured in a single, accessible profile. This centralized data enables teams across departments to personalize engagement, track relationships over time and make data-driven decisions. The platform also supports complex relationship mapping — connecting individuals to households, schools, foundations and networks — while maintaining industry-leading security and user permissions. With Tessitura, customer data becomes a strategic asset, powering insights, workflows and lifelong engagement. Key features include: Ticketing & admissions Sell any type of ticket — general admission, timed entry or reserved seating — with flexible tools for dynamic pricing, subscriptions and promotions. Fundraising & memberships Manage the full donor lifecycle, from online giving to major gifts and planned giving, with integrated stewardship and campaign tracking. Marketing Use behavioral data to create targeted, multichannel campaigns that drive engagement and revenue. Business insights Make data-driven decisions with drag-and-drop analytics, customizable dashboards and cross-departmental insights. Mobile & e-commerce Deliver seamless, branded experiences for ticketing, donations and memberships — optimized for mobile. More than software … a community. Tessitura supports over 800 organizations in 10 countries, including theaters, museums, zoos, aquariums and symphonies. Our team provides 24/7 support and expert guidance to help organizations grow revenue and build lasting engagement. Tessitura is a proven, scalable solution tailored to the unique needs of the cultural sector.

Average Rating: 3.8/5.0

Total Reviews: 77

How Do G2 Users Rate Tessitura?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 8.6/10)
  • Fundraising: 7.6/10 (Category avg: 8.1/10)
  • Reporting: 7.8/10 (Category avg: 8.0/10)
  • Donor Communications: 8.3/10 (Category avg: 7.9/10)

Who Is the Company Behind Tessitura?

Who Uses This Product?

  • Top Industries: Performing Arts, Non-Profit Organization Management
  • Company Size: 65% Medium, 29% Small

What Do G2 Reviewers Say About Tessitura?

AI-generated summary from verified user reviews

Pros
  • Users praise the fantastic customer support of Tessitura, highlighting quick response times and a dedicated team.
  • Users appreciate the robust features and excellent customer support, making Tessitura highly adaptable to business needs.
  • Users appreciate the ease of use of Tessitura, enjoying seamless data management and integrated solutions for enhanced productivity.
  • Users appreciate the helpful customer support and responsive team dedicated to improving the Tessitura software.
  • Users appreciate the powerful data analytics integration of Tessitura, enhancing productivity and supporting effective decision-making.
Cons
  • Users experience a difficult learning curve with Tessitura, making onboarding and retention challenging for teams.
  • Users face a steep learning curve with Tessitura, complicating onboarding and effective utilization of its features.
  • Users find a steep learning curve with Tessitura, making onboarding and training challenging for new users.
  • Users often cite complexity in learning and using Tessitura, particularly with its segmentation tools and overall design.
  • Users find Tessitura to have complexity issues that hinder learning and retention, affecting overall user experience.

What Are Recent G2 Reviews of Tessitura?

What Are G2 Users Discussing About Tessitura?

Bonterra EveryAction

Bonterra EveryAction puts power behind your fundraising program within our unified CRM. You'll discover a better, more user-friendly platform to grow donor relationships, track prospects, grants, and pledges, cultivate planned giving, run custom reports, and ultimately raise more money. Boost your nonprofit's digital marketing efforts by running optimized, targeted, multi-channel digital campaigns that drive results and increase fundraising and engagement with EveryAction.

Average Rating: 4.3/5.0

Total Reviews: 284

How Do G2 Users Rate Bonterra EveryAction?

  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 8.6/10)
  • Fundraising: 7.9/10 (Category avg: 8.1/10)
  • Reporting: 7.9/10 (Category avg: 8.0/10)
  • Donor Communications: 7.9/10 (Category avg: 7.9/10)

Who Is the Company Behind Bonterra EveryAction?

  • Seller: Bonterra
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Austin, United States
  • LinkedIn® Page: www.linkedin.com
    1,329 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Organizer
  • Top Industries: Non-Profit Organization Management, Civic & Social Organization
  • Company Size: 71% Small, 26% Medium

What Do G2 Reviewers Say About Bonterra EveryAction?

AI-generated summary from verified user reviews

Pros
  • Users find Bonterra EveryAction to be user-friendly, enhancing outreach efforts and simplifying data organization.
  • Users praise the seamless integration and versatility of Bonterra EveryAction, enhancing contact management and audience segmentation.
  • Users value the sophisticated integrations of Bonterra EveryAction, enabling seamless functionality across various organizing tools.
  • Users appreciate the comprehensive tracking features of Bonterra EveryAction, making fundraising and communication seamless.
  • Users appreciate the ease of email communication with EveryAction, enjoying seamless organization and integration for their campaigns.
Cons
  • Users face a steep learning curve with Bonterra EveryAction, making adaptation challenging for those unfamiliar with the system.
  • Users find difficult learning due to the lack of a user guide and a steep learning curve for the interface.
  • Users find the limited customization options frustrating, wishing for more design flexibility in forms and reports.
  • Users find the interface not intuitive, making navigation and basic tasks unnecessarily complex for beginners.
  • Users find Bonterra EveryAction not user-friendly, citing its complex interface and confusing navigation as major hurdles.

What Are Recent G2 Reviews of Bonterra EveryAction?

Blackbaud Luminate Online

Luminate executes your online strategy with integrated campaigns for digital, social and mobile channels, so you can engage more effectively with your supporters to raise more money for your mission.

Average Rating: 3.1/5.0

Total Reviews: 64

How Do G2 Users Rate Blackbaud Luminate Online?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.6/10)
  • Fundraising: 9.2/10 (Category avg: 8.1/10)
  • Reporting: 10.0/10 (Category avg: 8.0/10)
  • Donor Communications: 5.0/10 (Category avg: 7.9/10)

Who Is the Company Behind Blackbaud Luminate Online?

  • Seller: Blackbaud
  • Year Founded: 1981
  • HQ Location: Charleston, South Carolina
  • LinkedIn® Page: www.linkedin.com
    3,272 employees on LinkedIn®
  • Ownership: NASDAQ:BLKB
  • Phone: +1.843.216.6200

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 54% Medium, 26% Small

What Do G2 Reviewers Say About Blackbaud Luminate Online?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the organization of documents within Blackbaud Luminate Online, enhancing their workflow and efficiency.
Cons
  • Users find the clunky interface of Blackbaud Luminate Online frustrating and lacking in modern usability.
  • Users find the limited customization in Blackbaud Luminate Online restricts functionality and feels outdated.

What Are Recent G2 Reviews of Blackbaud Luminate Online?

What Are G2 Users Discussing About Blackbaud Luminate Online?

Sumac

Sumac is powerful, flexible case management software designed specifically for nonprofits. It helps organizations streamline service delivery, improve client care, and manage operations in one secure, customizable system. Whether you're supporting families, running a shelter, managing health services, or delivering food programs, Sumac is built to adapt to your unique workflows and reporting needs. **What You Can Do with Sumac** - Track Clients & Services: Manage client records, case notes, appointments, and services all in one place. - Simplify Intake: Use custom online forms to onboard clients quickly—no manual data entry. - Use E-Signatures: Collect consent and assessment forms digitally to save time and reduce paperwork. - Work on the Go: With the Case Portal, caseworkers can access and update records securely from anywhere. - Automate Tasks: Custom workflows and reminders help you stay on track with every client. - Email from Your CRM: Built-in email marketing tools let you send personalized and bulk messages without third-party software. - Report What Matters: Create reports for funders, boards, and internal teams to show real impact. - Stay Secure: Sumac is HIPAA & PIPEDA compliant with role-based access and encrypted data storage. **Go Beyond Case Management** Sumac offers optional extensions to manage your entire nonprofit from one system: - Donations - Volunteers - Memberships - Grant Management - Custom Modules Whether you're tracking donor engagement or volunteer hours, Sumac helps bring all your data into one centralized platform. **Why Nonprofits Choose Sumac** - Nonprofit-Focused: Purpose-built to support nonprofit workflows. - Highly Customizable: Tailor forms, fields, and modules—no coding required. - Scalable & Affordable: Works for organizations of all sizes. - Live, Human Support: Free, top-rated support from experts who understand nonprofits. - Proven & Trusted: Used by thousands of nonprofits for over 20 years. Sumac empowers nonprofits to work smarter, serve better, and grow their impact. It’s more than a tool—it’s a trusted partner in your mission.

Average Rating: 4.2/5.0

Total Reviews: 26

How Do G2 Users Rate Sumac?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.6/10)
  • Fundraising: 3.3/10 (Category avg: 8.1/10)
  • Reporting: 8.3/10 (Category avg: 8.0/10)
  • Donor Communications: 6.7/10 (Category avg: 7.9/10)

Who Is the Company Behind Sumac?

  • Seller: Societ
  • Year Founded: 1995
  • HQ Location: Sainte-Anne-de-Bellevue, Quebec
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 77% Small, 8% Medium

What Do G2 Reviewers Say About Sumac?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Sumac, finding it intuitive and simple to navigate for client management.
  • Users appreciate the easy access to centralized client data in Sumac, enabling effortless navigation and collaboration.
  • Users find the easy setup of Sumac straightforward and manageable, enhancing their workflow efficiency right from the start.
  • Users commend the easy setup of Sumac, finding it straightforward and manageable for quick implementation.
  • Users commend the access ease of Sumac, finding it intuitive and straightforward for efficient navigation and productivity.
Cons
  • Users experience technical issues with Sumac, including slow performance and difficulties with multi-user access.
  • Users find the import process overly complex, requiring manual configuration that hinders ease of use.
  • Users find the lack of features like spell check and offline access limits Sumac's usability and flexibility.
  • Users are frustrated by the limited access to Sumac, especially for offline use and non-Windows environments.
  • Users find the lack of missing features such as spell check and AI chat support a significant drawback.

What Are Recent G2 Reviews of Sumac?

What Are G2 Users Discussing About Sumac?

Blackbaud Enterprise Fundraising CRM

Blackbaud Enterprise Fundraising CRM is a purpose-built cloud solution designed to help enterprise nonprofit, healthcare, and higher education organizations increase fundraising performance with greater precision and efficiency. By unifying complex constituent data with embedded analytics and emerging AI capabilities, the platform enables teams to identify high-value opportunities, prioritize engagement, and act on insights faster. Integrated intelligence— including AI-powered summaries, recommendations, and data-driven segmentation—helps fundraisers personalize outreach at scale, strengthen donor relationships, and accelerate pipeline growth, while maintaining the security, flexibility, and control required for large, mission-critical operations.

Average Rating: 3.5/5.0

Total Reviews: 45

How Do G2 Users Rate Blackbaud Enterprise Fundraising CRM?

  • Has the product been a good partner in doing business?: 4.5/10 (Category avg: 8.6/10)
  • Fundraising: 6.7/10 (Category avg: 8.1/10)
  • Reporting: 6.2/10 (Category avg: 8.0/10)
  • Donor Communications: 4.2/10 (Category avg: 7.9/10)

Who Is the Company Behind Blackbaud Enterprise Fundraising CRM?

  • Seller: Blackbaud
  • Company Website:
  • Year Founded: 1981
  • HQ Location: Charleston, South Carolina
  • LinkedIn® Page: www.linkedin.com
    3,272 employees on LinkedIn®
  • Ownership: NASDAQ:BLKB

Who Uses This Product?

  • Top Industries: Higher Education, Non-Profit Organization Management
  • Company Size: 49% Medium, 31% Small

What Do G2 Reviewers Say About Blackbaud Enterprise Fundraising CRM?

AI-generated summary from verified user reviews

Pros
  • Users value the flexible integrations of Blackbaud Enterprise Fundraising CRM, enhancing customization and collaboration across products.
  • Users value the comprehensive tools in Blackbaud Enterprise Fundraising CRM, especially when integrated with other products.
  • Users appreciate the customization and integration capabilities of Blackbaud Enterprise Fundraising CRM for enhanced functionality.
  • Users appreciate the extensive customizability of Blackbaud Enterprise Fundraising CRM, tailored for diverse nonprofit needs.
  • Users value the extensive customization options of Blackbaud Enterprise Fundraising CRM, tailoring it to fit their unique needs.
Cons
  • Users highlight the high costs of Blackbaud Enterprise Fundraising CRM, which do not align with its outdated functionality and support.
  • Users find the interface clunky and inefficient, making even simple tasks feel unnecessarily complicated and time-consuming.
  • Users find the complexity of transition to Blackbaud Enterprise Fundraising CRM challenging, especially without adequate resources.
  • Users find the data migration process messy and challenging, especially without sufficient resources or a full product suite.
  • Users find the difficult setup process challenging, especially if lacking resources for a smooth transition.

What Are Recent G2 Reviews of Blackbaud Enterprise Fundraising CRM?

What Are G2 Users Discussing About Blackbaud Enterprise Fundraising CRM?

CiviCRM

CiviCRM is a contact, fundraising, event management system that allows you to record and manage information about your various constituents.

Average Rating: 3.9/5.0

Total Reviews: 49

How Do G2 Users Rate CiviCRM?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 8.6/10)
  • Fundraising: 8.3/10 (Category avg: 8.1/10)
  • Reporting: 7.9/10 (Category avg: 8.0/10)
  • Donor Communications: 8.5/10 (Category avg: 7.9/10)

Who Is the Company Behind CiviCRM?

  • Seller: CiviCRM
  • Year Founded: 2005
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Information Technology and Services
  • Company Size: 65% Small, 5% Medium

What Are Recent G2 Reviews of CiviCRM?

What Are G2 Users Discussing About CiviCRM?

ClearView CRM

Cloud-based ClearView CRM is fundraising software that supports nonprofits' efforts to raise money and manage donor services departments. It includes constituent relationship management; business intelligence and reporting; operational tools like data import/export, list segmentation/selection, and gift processing; wealth screening; and a mobile app for frontline fundraisers. Features --Powerful constituent relationship management: complete profiles--with touches and contacts, giving history, interests, demographics and more--coupled with opportunities management to coordinate and automate activities, communications and other efforts in pursuit of donations, including major and planned gifts. --Operational tools like list selection/segmentation for large, complex online and offline direct-mail campaigns, gift processing, data import/export and more. --Hundreds of built-in reports on gifts, donors, pipelines, trends, and more, and intuitive ad hoc reporting and business intelligence tools that let organizations --Free mobile app, ClearView CRM Mobile.

Average Rating: 3.5/5.0

Total Reviews: 29

How Do G2 Users Rate ClearView CRM?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 8.6/10)

Who Is the Company Behind ClearView CRM?

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Fund-Raising
  • Company Size: 52% Medium, 31% Large

What Are Recent G2 Reviews of ClearView CRM?