Blackbaud

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1,348 reviews
  • 23 profiles
  • 19 categories
Average star rating
3.9
#1 in 5 categories
Grid® leader
Serving customers since
1981

Blackbaud Solutions

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Blackbaud Raiser's Edge NXT

645 reviews

Smart, scalable, and predictive, Raiser’s Edge NXT is ready to help you grow your constituent base and expand your revenue streams, so you can increase your impact like never before.

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Blackbaud Financial Edge NXT

133 reviews

Financial Edge NXT is the first-of-its-kind cloud accounting solution for nonprofits thats intuitive, reliable, and built exactly the way nonprofits want it. It is advanced technology with powerful reporting tools to help your accounting team drive efficiency, transparency, and financial stewardship while enabling you to seamlessly manage transactions, eliminate manual processes, and securely share information in an instant.

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Blackbaud eTapestry

103 reviews

eTapestry is an affordable, web-based, all-in-one donor management solution for small and growing nonprofits.

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Blackbaud Luminate Online

65 reviews

Luminate Online executes your online strategy with integrated campaigns for digital, social and mobile channels, so you can engage more effectively with your supporters to raise more money for your mission.

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Blackbaud Enrollment Management System

59 reviews

Create a strong first impression, improve the application process, streamline contracts, and connect tuition billing with Blackbaud’s enrollment management system.

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YourCause from Blackbaud

47 reviews

CSRconnect is an Employee Engagement Platform for enterprise clients of all sizes, providing a hosted solution for a broad array of corporate community involvement programs and clients are able to manage and report the depth of their social impact and overall employee engagement.

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Blackbaud Enterprise Fundraising CRM

45 reviews

Blackbaud Enterprise Fundraising CRM helps organizations improve constituent engagement, build stronger relationships, and meet fundraising challenges by providing a complete supporter view and an organization-wide toolset for managing constituent base.

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Blackbaud Grantmaking

40 reviews

Blackbaud Grantmaking is a comprehensive grantmaking software platform that integrates with your other business solutions while still providing an intuitive user experience.

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Blackbaud Altru

34 reviews

Altru makes it simple! Whether your organization is growing, and ready to take that next step, or established, and looking for strategic solutions for complex issues, Altru arts and cultural nonprofit management software has you covered!

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Star Rating

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51

Blackbaud Reviews

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Profile Name
Star Rating
545
515
181
56
51
Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
11/10/2026
Validated Reviewer
Review source: Organic

A fundraising CRM I know well enough to help an organization move on from

I used Raiser's Edge NXT for years as a paid user through my former employer, as a development professional managing the donor and fundraising work of a foundation shop. It is built for that world, so gifts, constituencies, and stewardship live in a system that understands fundraising, not a generic sales CRM that you have to bend into shape. I still keep transition and decommission notes on NXT because I know the platform well enough to advise on what a move involves, including the shift from the database view to the web view.
Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
10/23/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Blackbaud CRM Transition

We've been working with Zuri to learn all of things we can do with BBCRM. The Marketing and Communications and analysis area are building more and more as we go.
Meghan H.
MH
Meghan H.
Director of DevelopmentMid-Market (51-1000 emp.)
10/07/2026
Validated Reviewer
Review source: G2 invite

Too Expensive for Our Non-Profit Budget

Unfortunately, the expense was simply too high for us as a nonprofit. We have to be very intentional with our budget and ensure that our spending provides the greatest possible impact for the animals and the people we serve.

About

Contact

Phone:
+1.843.216.6200
HQ Location:
Charleston, South Carolina

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What is Blackbaud?

(NASDAQ: BLKB) Blackbaud is the world’s leading provider of AI-powered solutions for social impact. Serving nonprofits, educational institutions, companies committed to corporate social responsibility, and individual change makers, Blackbaud propels impact at scale with the sector’s most intelligent solutions for fundraising and engagement, education solutions, financial management and CSR and grantmaking. With the deepest expertise powered by the world’s largest philanthropic data set, the most connected workflows, and the most powerful impact network, Blackbaud’s solutions are building a future where resources are unleashed at the speed of need. Blackbaud has been recognized by Fast Company, Newsweek, Quartz, Forbes and more for AI innovation, responsible leadership and workplace excellence. Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com.

Details

Year Founded
1981
Ownership
NASDAQ:BLKB