Our organization adopted iMIS to replace our outdated Microsoft Access database and bring our data management into the 21st century. This management system has enabled us to collect data seamlessly and has provided the flexibility to customize the platform according to our specific requirements. Additionally, iMIS integrates effectively with third-party applications and offers support for open APIs. Review collected by and hosted on G2.com.

While iMIS generally handles a wide range of functions, from membership and donations to certifications and events, our organization has customized the system so much that it's not being used for it's initial intention. This has caused headaches when updates occur and when we need assistance. Review collected by and hosted on G2.com.

I like that iMIS has been one of the longest-running AMS systems on the market, which provides a sense of reliability and longevity in service. The extensive support and vendor network that backs iMIS is something I truly appreciate since it offers a robust community of iMIS users ready to assist and provide support whenever needed. This network gives me confidence in managing and troubleshooting any issues that may arise. I also value the integration capabilities of iMIS with our existing systems. For instance, we employ bridge software developed by iMIS partner companies to smoothly connect iMIS with third-party systems like Blue Sky Path LMS and GoToWebinar. This allows seamless data transfer between iMIS and these platforms, enhancing our overall operational efficiency. Over the years, iMIS has demonstrated a variety of impressive capabilities and functions that are crucial for managing our association's technical aspects, from member records and events to powering our RiSE-based website effectively. As the product evolves, I am optimistic that any existing issues will improve, which makes me look forward to future updates. Review collected by and hosted on G2.com.

I find the finance and accounting components of the iMIS software problematic, especially when it comes to dues billing, invoicing, and handling common financial transactions for our members. These aspects don't work as well in the newest version of iMIS (EMS) compared to the prior version (iMIS 2017). This has caused ongoing struggles and necessitates relying heavily on support from ASI and others to troubleshoot these issues. Additionally, the transition to the newest version of iMIS took several months to prepare for and implement, which may be challenging for established associations upgrading from a previous iMIS version. Review collected by and hosted on G2.com.

I have been using iMIS for over 20 years, and it serves as the core software for running the operations of associations. I appreciate its capability as a highly customizable and powerful application, specifically designed for associations and nonprofits. I find the broad customization options and features of iMIS incredibly supportive of our specific business needs, along with its outstanding usability and scalability. iMIS excels at managing sales of memberships, subscriptions, and registrations and efficiently syncs this financial information into the general ledger. It effectively supports specific membership rules, making organizational operations more approachable. I am particularly impressed by its ability to manage multiple entities, like associations and foundations, effortlessly. Additionally, I find the integration with external tools generally seamless, enhancing the overall impact of iMIS. The system's adaptability in handling various financial transactions and use cases without difficulty is invaluable, and I appreciate that it's continually evolving, with ASI adopting user requests for improvements. The platform's consistent expansion through new features shared in Sprint reviews and roadmap sessions assures me that my investment in iMIS will continue to deliver increasing value over time. Review collected by and hosted on G2.com.

The current version of iMIS, called EMS, lacks some tools that were available in earlier versions, such as SQL statements like Stored Procedures. This limitation in supporting common SQL statements in their iQA's affects the application's power and value. Additionally, there is a need for iMIS to focus on improving its UX and include these missing SQL features to enhance its utility. Hopefully, these areas will be addressed in the future. Review collected by and hosted on G2.com.

After spending a year evaluating different platforms, we ultimately chose the iMS EMS due to its robust capabilities and the confidence that it will scale alongside our organization as we grow. One of the most important factors for us was providing our members with single sign-on access to all our services. The integration among iMIS/ASI products works very well, and the ability to connect our external platforms to the iMIS system through a REST API ensures our members enjoy a seamless experience.

The implementation team has also been incredible - no question is too trivial and if the person on our team didn't have the answer, they sought it out from the SMEs and we generally had the solution the same day. Review collected by and hosted on G2.com.

At first, getting started with the platform felt overwhelming—the iMIS EMS is truly a powerful system. While it offers a wide range of capabilities, this also means there is a significant amount of data mapping involved, making the configuration process quite time-consuming and demanding. The upside, however, is that this configuration is typically a one-time effort. Review collected by and hosted on G2.com.

I appreciate how flexible and customizable iMIS is — we can tailor it to perfectly fit the needs of both our association and our foundation. One of the features we love most is the ability to create and manage a member website that serves as a one-stop hub for all of our members’ resources and needs.

We use iMIS every day across all areas of our operations, and it has become an essential part of how we manage and serve our community. The ability to integrate iMIS with other services and platforms really adds a nice touch, helping streamline workflows and create a more connected experience for our staff and members alike.

There are also plenty of helpful resources and training programs available to help us truly learn and maximize the system. Plus, the support we receive from ASI is always excellent — responsive, knowledgeable, and dependable. Overall, iMIS is a reliable, powerful system that supports our daily operations and long-term goals. Review collected by and hosted on G2.com.

As with any complex database, there are times when things don’t go perfectly. However, the tools and support available make it easy to troubleshoot and work through any issues that come up. Review collected by and hosted on G2.com.

Being innovative and IMIS is linking with other software to connect and collaborate in services to make sure projects can be fulfilled Review collected by and hosted on G2.com.

Increase more flexibility with more and more softwares and increase AI involvement highly Review collected by and hosted on G2.com.

iMIS accommodates complex billing structures better than any other system I have encountered. AutoPay is now built-in, and dues collection is becoming easier and easier. Recent improvements to database make working in iMIS faster and more efficient. Customer Support is also quite good. Review collected by and hosted on G2.com.

Still a long and steep learning curve to handle the inevitable exceptions to anything that is not simple. Review collected by and hosted on G2.com.

The iMIS AMS system offers a lot of flexibility to manage our Members, the Engagement Data capability saves us time and allows us to identify rising leaders and those who need encouragement. Review collected by and hosted on G2.com.

The documentation on tools often leaves out critical steps for someone trying something the first time. Review collected by and hosted on G2.com.

organizing and making sense of our member data Review collected by and hosted on G2.com.

more expensive that other platforms but it perhaps does more Review collected by and hosted on G2.com.

The system itself is intuitive, reliable, and tailored to meet our operational needs. It has significantly improved our efficiency and data visibility across departments.

A special thank you to the ISG consulting team, whose expertise and commitment were instrumental to the success of our iMIS EMS upgrade. They provided strategic insights, responsive support, and a collaborative approach that made the entire process seamless. We’re very pleased with the results and highly recommend both the platform and ISG’s consulting services. Review collected by and hosted on G2.com.

That said, one ongoing challenge as an experienced iMIS user is my personal pace and knowledge with adapting to broader industry changes and rapidly advancing technology. While ASI iMIS continues to advance with technology, advanced interface designs, and third-party integrations; my individual user experience and knowledge is lagging with all of the opportunities iMIS has to offer.

However, ISG’s exceptional consulting support has assisted our team with the advanced technology upgrades and opportunities. Their team brought a deep understanding of both the technical and strategic aspects of iMIS. They listened carefully, offered practical solutions, and collaborated closely with our staff to ensure we were leveraging the system to its fullest potential. Review collected by and hosted on G2.com.