My company has been on iMIS for almost 20 years. We love the fact that we can do almost everything with iMIS and don't have to have lots of different systems to accomplish all of our tasks. We use iMIS for our membership database, event registration, website, invoicing, book sales, revenue uploading to a separate accounting system, automated emails, volunteer and award tracking, dashboards, reporting and fundraising.
We have seen approximately a 30% decrease in our annual fees since transitioning to iMIS Cloud. We are no longer paying separate fees for hosting and the yearly subscription and it’s nice to have it all in one payment. We used to pay thousands of dollars to undergo an upgrade and would fall behind because it was so cost-prohibitive. It used to take so much time preparing for an upgrade and then testing afterwards. Now, with automatic upgrades, we are always on the latest version, have access to the latest features and we don’t have to go through all that prep work that comes with a major upgrade.
Our cost for third-party support has decreased as well by having a basic level of support included with our iMIS Cloud subscription. We have been happy with the support that ASI has been providing – they are very helpful and friendly. ASI has a great help site with how-to documentation and short training videos which helps us when we need a quick answer.
For new staff members it is nice to only have to train them on one system (staff site) and not the desktop. It is sleek and modern, and we can do everything on the staff site that we could do on the desktop.
As a small staff, we do not have an IT person in-house and we don’t have a staff member dedicated solely to iMIS. Being in the cloud puts our mind at ease, as we know that ASI is taking care of backups, PCI compliance and security. Upgrading to the full cloud forced us to clean up our database and let go of some old customizations. Adapting to out-of-the-box solutions has made our system easier to manage which is important for our small team. Review collected by and hosted on G2.com.