# iMIS Reviews **Vendor:** Advanced Solutions International (ASI) **Category:** [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 231 ## About iMIS iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all the features you need to manage your organization efficiently with dashboards and reporting, a powerful API with hundreds of proven integrations, and an optional Web CMS. Powered by Microsoft Azure, iMIS provides automatic upgrades, enterprise-grade data security, and reliable performance at scale. ## iMIS Pros & Cons **What users like:** - Users find iMIS to offer **exceptional ease of use** , enhancing both operational efficiency and member engagement. (21 reviews) - Users value the **flexibility and seamless integration** of iMIS, enhancing their organizational efficiency and experience. (21 reviews) - Users praise the **excellent customer support** of iMIS, noting its helpfulness during implementation and ongoing operations. (17 reviews) - Users value the **customizability** of iMIS, allowing tailored solutions that meet unique organizational needs effectively. (16 reviews) - Users value the **customization options** in iMIS, allowing tailoring of modules to meet specific organizational needs. (13 reviews) - Users value the **efficient organization** of iMIS, which streamlines finance data and enhances overall productivity. (12 reviews) - Users appreciate the **integrated platform** of iMIS, making it easy to manage various business operations effectively. (12 reviews) - Easy Integrations (11 reviews) - Staff Helpfulness (11 reviews) - Flexibility (8 reviews) **What users dislike:** - Users find the **learning curve steep** due to extensive configuration and data mapping demands in iMIS EMS. (12 reviews) - Users find iMIS to be **overly complex** , requiring technical expertise that can hinder average staff from effective use. (7 reviews) - Users experience **technical issues** , including glitches and slow loading times, impacting their overall satisfaction with iMIS. (7 reviews) - Users find the **difficult setup** of iMIS overwhelming, requiring extensive coding knowledge and technical support. (6 reviews) - Users find **missing features** in iMIS, leading to cumbersome workarounds and a less efficient content management experience. (6 reviews) - Time-Consuming (6 reviews) - Limitations (5 reviews) - Limited Customization (5 reviews) - Limited Features (5 reviews) - Pricing Issues (5 reviews) ## iMIS Reviews ### 1. For complex billing structures, none better **Rating:** 4.0/5.0 stars **Reviewed by:** Mark F. | VP Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about iMIS?** iMIS accommodates complex billing structures better than any other system I have encountered. AutoPay is now built-in, and dues collection is becoming easier and easier. Recent improvements to database make working in iMIS faster and more efficient. Customer Support is also quite good. **What do you dislike about iMIS?** Still a long and steep learning curve to handle the inevitable exceptions to anything that is not simple. **What problems is iMIS solving and how is that benefiting you?** Getting our dues billing and collections right is always a challenge when there are so many permutations for member types, categories, chapters, and voluntary donations. iMIS accommodates them all, giving me confidence that our members are billed correctly and the accounting is clean. Communications with members is also accommodated cleanly and efficiently. **Official Response from Brittany Holt:** > Thank you for your review, Mark! We’re glad iMIS makes complex billing and dues collection easier, and that you’ve seen improvements in efficiency and support. We appreciate your note on the learning curve and will keep working to make iMIS more intuitive. We look forward to continuing to grow with you! ### 2. Comprehensive Member Management and Seamless Event Coordination **Rating:** 4.5/5.0 stars **Reviewed by:** Kenny W. | Sr., Manager Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about iMIS?** iMIS has proven to be an invaluable asset for our organization, specifically in maintaining a highly organized and efficient member database. Its robust features have streamlined several of our core operations: Event Management: We rely on iMIS to manage everything from small local gatherings to large-scale national conventions and conferences. Fundraising and Donations: The platform provides a seamless way for our members to contribute to various charitable organizations directly through the system. Database Integrity: It excels at keeping our member records clean and easily accessible, which is vital for our daily workflows. Overall, iMIS is a powerful tool that effectively handles the diverse needs of our association. **What do you dislike about iMIS?** While the platform is excellent, we have found that system upgrades sometimes take longer than expected. **What problems is iMIS solving and how is that benefiting you?** It streamlines our administrative workflows by maintaining a clean and well-structured database. It helps us maintain database integrity while keeping all our member information easily accessible **Official Response from Brittany Holt:** > Kenny, thank you for your thoughtful review! We’re glad to hear iMIS is supporting your member management, events, and fundraising with reliability and efficiency. We appreciate your feedback on upgrade timing, and we’re pleased the platform continues to streamline your workflows and maintain strong data integrity. ### 3. Highly Customizable Yet Demands Technical Savvy **Rating:** 4.5/5.0 stars **Reviewed by:** Erik J. | Manager, Marketing & B.I., Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about iMIS?** I like that iMIS is customizable and flexible, allowing us to change the naming of modules, create custom workflows, and automate processes. The software's power in terms of integrations and add-ons is a significant advantage, especially if a feature isn't a core feature out-of-the-box. This flexibility lets iMIS match our business rules rather than forcing us to adapt to it. It's our one source of truth, handling data efficiently, keeping it organized and clean, and giving us a holistic view of our member organizations and their related employees. **What do you dislike about iMIS?** The technical understanding of iMIS can be a bit challenging. With all the flexibility and comprehensive features it offers, there's a lot to learn, especially if you don't use the system in its default state. Customizing it and creating custom workflows can feel taxing just to achieve a simple process automation. A lot of HTML/CSS/SQL knowledge is required for RiSE, Process automation, and IQA query creation. **What problems is iMIS solving and how is that benefiting you?** I use iMIS for handling and organizing data, offering a holistic view of our member organizations and employees. It's our one source of truth, customizable, flexible, and powerful with integrations, allowing us to match it to our business rules. **Official Response from Brittany Holt:** > Thank you for your review, Erik. We’re glad iMIS is providing the flexibility and customization you need to support your workflows and serve as a reliable source of truth for your data. We also appreciate your feedback on the learning curve and technical requirements. It’s valuable as we continue working to make the platform more accessible while maintaining its power. Thanks again for sharing your experience! ### 4. User-friendly and always up to date! **Rating:** 5.0/5.0 stars **Reviewed by:** Kanya S. | Website and Database Technology Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about iMIS?** The IQA system and panel creation features, along with the excellent Form Builder tool, really stand out. iMIS makes it much easier to create IQAs, extract information, and generate reports compared to other systems I have used. The user-friendly front-end designer and tools are also easy to navigate. Implementing new features is practical, and the customer support is excellent. **What do you dislike about iMIS?** There's a lot of things that would be great to have, without having to purchase extra services or integrations. Another thing that stands out, would be to be able to delete questions from events, that way if your copying an event from a prior year, you can just delete the questiosn that you don't need, and leave the ones that you do. **What problems is iMIS solving and how is that benefiting you?** Data Warehousing sounds like something we could use once it's available. I'm not sure if for the 2026 or 2027 year, but definetely would be worth to take a look at it at some point. **Official Response from Brittany Holt:** > Thank you for your review, Kanya! We’re glad to hear iMIS’s IQA tools, Form Builder, and user-friendly design are making reporting and feature implementation easier for you. We appreciate your suggestions around added flexibility and event management, and your feedback helps inform future enhancements. ### 5. Essential Membership Management with Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen H. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about iMIS?** IMIS is a very useful tool that we, as a UK charity, rely on to track and manage all of our membership, website, and event bookings. The system features an excellent API, which allows us to integrate a variety of other systems directly into IMIS. Combined with a robust SSO, this setup provides users with a seamless experience as they navigate between connected systems. **What do you dislike about iMIS?** The Rise website system is effective, but it lacks some of the polish found in leading platforms on the market. However, its integration with IMIS allows for alternative systems to be connected with relative ease. **What problems is iMIS solving and how is that benefiting you?** As a UK charity, we have more than 200,000 registered users. Through our IMIS system and its connected app, our users are able to access our 40,000 assets, as well as the Makaton User Chat space, which is maintained within our Higher Logics Community area. **Official Response from Brittany Holt:** > Stephen, thank you for taking the time to review iMIS! We’re glad to hear iMIS is playing such a central role in managing your membership, events, and digital ecosystem. We appreciate your feedback on RiSE polish and are pleased the platform’s API, SSO, and integrations are delivering a seamless experience for your users. ### 6. Feature-Rich and Highly Customisable for Our Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Michael G. | Product Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about iMIS?** Very feature rich and customisable for our needs. **What do you dislike about iMIS?** Can be complex and require external assistance to perform configuration for seemingly simple tasks. **What problems is iMIS solving and how is that benefiting you?** Manages large amounts of user data and makes it easy to perform membership management and other business requirements like invoicing, member portal and member monitoring. ### 7. Highs and lows **Rating:** 4.0/5.0 stars **Reviewed by:** Keshia G. | Project Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about iMIS?** Our organization adopted iMIS to replace our outdated Microsoft Access database and bring our data management into the 21st century. This management system has enabled us to collect data seamlessly and has provided the flexibility to customize the platform according to our specific requirements. Additionally, iMIS integrates effectively with third-party applications and offers support for open APIs. **What do you dislike about iMIS?** While iMIS generally handles a wide range of functions, from membership and donations to certifications and events, our organization has customized the system so much that it's not being used for it's initial intention. This has caused headaches when updates occur and when we need assistance. **What problems is iMIS solving and how is that benefiting you?** iMIS has helped our organization modernize and adapt to the demands of the 21st century. With this platform, we can effectively meet both our own needs and those of our clients. Personally, using iMIS has broadened my technological skills and increased my value within the company. **Official Response from Brittany Holt:** > Thank you for taking the time to share your thoughtful feedback on iMIS, Keshia! We’re glad to hear that iMIS has helped modernize your data management and provided flexibility through customization and integrations. We understand that extensive customizations can sometimes create challenges during updates or when seeking support, and we appreciate you highlighting this. Your insights help us continue improving the platform to better serve organizations like yours; thank you for trusting iMIS! ### 8. Customisable, End-User-Friendly Database with Strong Reporting and Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about iMIS?** iMIS provided consolidated database complete with reporting options that can be managed by end-users. It was also highly customisable for less common industry while maintaining good standards. The experience with technical support has been very positive. **What do you dislike about iMIS?** The website can get a bit complicated to build and maintain. **What problems is iMIS solving and how is that benefiting you?** iMIS enabled members to view and maintain membership details. As well as regular report submissions. However those required integration with Sonic Forms and customisations. ### 9. iMIS Enterprise **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about iMIS?** I like iMIS because it makes managing memberships simple and efficient. Features like persisted cash invoices, unique invoice numbers, and detailed reporting ensure accurate records, save time, and make it easy to track billing history. It streamlines our processes, reduces errors, and gives our team confidence that member data is always organized and reliable **What do you dislike about iMIS?** The badge reporting in the Events Module. There should be a template to select for the different size and badge reports without needing custamization. **What problems is iMIS solving and how is that benefiting you?** Badge prints. We are looking a "Business Report Writer" to help with printing badges for our conferences **Official Response from Brittany Holt:** > We’re so glad to hear recent iMIS enhancements are helping streamline renewals and improve clarity for your members. We appreciate your feedback on customizations; your insights help guide our ongoing improvements. Thank you for your review! ### 10. Crystal-Clear Data Reports Make All the Difference **Rating:** 5.0/5.0 stars **Reviewed by:** Karen W. | Partner & Senior Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about iMIS?** The clear data reports. It gives you confidence in the data integrity. The tracking of historical data, non-member data, etc. is also beneficial. **What do you dislike about iMIS?** We have an in-house administrator but I know if can be difficult for associations without that expertise on staff to manage it at times as it is very complex. While we have become comfortable with the new subscription based online version, we do miss the desktop because it put you that much closer to the data. **What problems is iMIS solving and how is that benefiting you?** Having a fully integrated system is very helpful as is trusting the information tracking capabilities. **Official Response from Brittany Holt:** > Thank you for your thoughtful review, Karen! We’re glad to hear the clarity and integrity of iMIS reporting gives you confidence in your data. We appreciate your perspective on system complexity and the transition from desktop, and we’re pleased iMIS continues to support your need for a fully integrated, trustworthy platform. ### 11. Longstanding Choice with Powerful Community Support **Rating:** 4.0/5.0 stars **Reviewed by:** Michael D. | Director of Operations & Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2018 **What do you like best about iMIS?** I like that iMIS has been one of the longest-running AMS systems on the market, which provides a sense of reliability and longevity in service. The extensive support and vendor network that backs iMIS is something I truly appreciate since it offers a robust community of iMIS users ready to assist and provide support whenever needed. This network gives me confidence in managing and troubleshooting any issues that may arise. I also value the integration capabilities of iMIS with our existing systems. For instance, we employ bridge software developed by iMIS partner companies to smoothly connect iMIS with third-party systems like Blue Sky Path LMS and GoToWebinar. This allows seamless data transfer between iMIS and these platforms, enhancing our overall operational efficiency. Over the years, iMIS has demonstrated a variety of impressive capabilities and functions that are crucial for managing our association's technical aspects, from member records and events to powering our RiSE-based website effectively. As the product evolves, I am optimistic that any existing issues will improve, which makes me look forward to future updates. **What do you dislike about iMIS?** I find the finance and accounting components of the iMIS software problematic, especially when it comes to dues billing, invoicing, and handling common financial transactions for our members. These aspects don't work as well in the newest version of iMIS (EMS) compared to the prior version (iMIS 2017). This has caused ongoing struggles and necessitates relying heavily on support from ASI and others to troubleshoot these issues. Additionally, the transition to the newest version of iMIS took several months to prepare for and implement, which may be challenging for established associations upgrading from a previous iMIS version. **Recommendations to others considering iMIS:** For associations that desire to manage all of their data operations through one product, iMIS is a great product with all of the major functions built into the product. **What problems is iMIS solving and how is that benefiting you?** I use iMIS to manage association's tech needs, from member records to events. It integrates with our LMS and webinar software, enhancing data flow. However, financial components in iMIS EMS need improvement; we rely heavily on support to address billing and invoicing issues. **Official Response from Brittany Holt:** > Michael, thank you for sharing your thoughtful and long-standing perspective. We’re glad iMIS’s reliability, partner ecosystem, and integration capabilities continue to support your association’s operations. We appreciate your candid feedback on the financial components and the upgrade experience, and we understand how critical those areas are for established organizations. Your insights help inform our ongoing improvements, and we’re grateful for your continued engagement with iMIS! ### 12. Highly Customizable, Perfect for Associations **Rating:** 4.0/5.0 stars **Reviewed by:** Steve K. **Reviewed Date:** November 04, 2025 **What do you like best about iMIS?** I have been using iMIS for over 20 years, and it serves as the core software for running the operations of associations. I appreciate its capability as a highly customizable and powerful application, specifically designed for associations and nonprofits. I find the broad customization options and features of iMIS incredibly supportive of our specific business needs, along with its outstanding usability and scalability. iMIS excels at managing sales of memberships, subscriptions, and registrations and efficiently syncs this financial information into the general ledger. It effectively supports specific membership rules, making organizational operations more approachable. I am particularly impressed by its ability to manage multiple entities, like associations and foundations, effortlessly. Additionally, I find the integration with external tools generally seamless, enhancing the overall impact of iMIS. The system's adaptability in handling various financial transactions and use cases without difficulty is invaluable, and I appreciate that it's continually evolving, with ASI adopting user requests for improvements. The platform's consistent expansion through new features shared in Sprint reviews and roadmap sessions assures me that my investment in iMIS will continue to deliver increasing value over time. **What do you dislike about iMIS?** The current version of iMIS, called EMS, lacks some tools that were available in earlier versions, such as SQL statements like Stored Procedures. This limitation in supporting common SQL statements in their iQA's affects the application's power and value. Additionally, there is a need for iMIS to focus on improving its UX and include these missing SQL features to enhance its utility. Hopefully, these areas will be addressed in the future. **What problems is iMIS solving and how is that benefiting you?** I use iMIS to manage memberships, subscriptions, and registrations, ensuring smooth financial integration. Its customization and support for specific membership rules make operations streamlined. The ability to manage multiple entities and handle financial transactions flexibly adds immense value. **Official Response from Brittany Holt:** > Thank you for sharing your long-term perspective, Steve! We’re honored to have supported you with iMIS for so many years. We’re glad to hear the platform’s customization, scalability, and financial capabilities continue to support your association’s complex needs. We also appreciate your candid feedback on EMS functionality and UX, as insights like yours play an important role in shaping our ongoing enhancements. ### 13. Powerful, Scalable Platform with Excellent Support—Initial Setup Is Intense but Worth It **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about iMIS?** After spending a year evaluating different platforms, we ultimately chose the iMS EMS due to its robust capabilities and the confidence that it will scale alongside our organization as we grow. One of the most important factors for us was providing our members with single sign-on access to all our services. The integration among iMIS/ASI products works very well, and the ability to connect our external platforms to the iMIS system through a REST API ensures our members enjoy a seamless experience. The implementation team has also been incredible - no question is too trivial and if the person on our team didn't have the answer, they sought it out from the SMEs and we generally had the solution the same day. **What do you dislike about iMIS?** At first, getting started with the platform felt overwhelming—the iMIS EMS is truly a powerful system. While it offers a wide range of capabilities, this also means there is a significant amount of data mapping involved, making the configuration process quite time-consuming and demanding. The upside, however, is that this configuration is typically a one-time effort. **What problems is iMIS solving and how is that benefiting you?** Where we were previously operating across six separate databases and a series of spreadsheets, this system has allowed us to streamline the management of these organizations in a single space saving our team time and making us more agile. **Official Response from Brittany Holt:** > Thank you for sharing such a detailed review! We’re delighted to hear iMIS is delivering the scalability, integrations, and seamless member experience you were looking for. We’re especially grateful for your kind words about our implementation team and are glad the initial setup is paying off by streamlining your operations. ### 14. Senior Membership Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about iMIS?** I appreciate how flexible and customizable iMIS is — we can tailor it to perfectly fit the needs of both our association and our foundation. One of the features we love most is the ability to create and manage a member website that serves as a one-stop hub for all of our members’ resources and needs. We use iMIS every day across all areas of our operations, and it has become an essential part of how we manage and serve our community. The ability to integrate iMIS with other services and platforms really adds a nice touch, helping streamline workflows and create a more connected experience for our staff and members alike. There are also plenty of helpful resources and training programs available to help us truly learn and maximize the system. Plus, the support we receive from ASI is always excellent — responsive, knowledgeable, and dependable. Overall, iMIS is a reliable, powerful system that supports our daily operations and long-term goals. **What do you dislike about iMIS?** As with any complex database, there are times when things don’t go perfectly. However, the tools and support available make it easy to troubleshoot and work through any issues that come up. **What problems is iMIS solving and how is that benefiting you?** iMIS is continually evolving, and the team is always looking for ways to improve the system based on user feedback. We really appreciate that they listen to our input and implement updates that make the platform more efficient and aligned with our needs. This ongoing improvement helps us work more effectively and ensures the system continues to grow with our organization. **Official Response from Brittany Holt:** > Thank you for sharing such a thoughtful review - we’re thrilled to hear how iMIS supports your daily operations and long-term goals. It’s great to know the platform’s flexibility, integrations, and member website capabilities are making a real difference, and we truly appreciate your kind words about our ASI support team. We’re grateful for your partnership and for the feedback that helps us continue improving iMIS! ### 15. IMIS Review-Debbie Willis **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about iMIS?** Being innovative and IMIS is linking with other software to connect and collaborate in services to make sure projects can be fulfilled **What do you dislike about iMIS?** Increase more flexibility with more and more softwares and increase AI involvement highly **What problems is iMIS solving and how is that benefiting you?** We are getting more options for automation which is great as it helps our Customer Service in less work and more productive. We are also using it on reporting and member management which has been made more accessible to manage multiple entities within the association, members, chapters, employees, etc. We are bringing courses and events back in IMIS and building member profiles with all the information under one page which is great. So far the experience has been great, soon we will be launching our member portal. **Official Response from Brittany Holt:** > Thank you for your review. We’re glad to hear iMIS’s innovation, integrations, and automation features are helping your team work more efficiently. We appreciate your feedback on flexibility and AI involvement, and we’re excited to see your member portal come to life! ### 16. Excellent Learning Hub, AI Bot, and Responsive Tech Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about iMIS?** Learning Hub IQA AI Bot Tech Support Support Portal **What do you dislike about iMIS?** The format of the reference data in the GL Export. We do not need to see our name (ACM) in those details. This takes up precious room. However I like the batch number, it is helpful. **What problems is iMIS solving and how is that benefiting you?** Managing membership billing in a growing membership base **Official Response from Brittany Holt:** > Thank you for your review! We’re glad to hear you’re finding value in the Learning Hub, AI Bot, IQA, and our support resources. We also appreciate your feedback on GL export formatting and will take that into consideration. It’s great to know iMIS is helping you manage membership billing as you grow. Thanks again for sharing your review. ### 17. Review of iMIS Association Management System **Rating:** 5.0/5.0 stars **Reviewed by:** Krista L. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about iMIS?** The iMIS AMS system offers a lot of flexibility to manage our Members, the Engagement Data capability saves us time and allows us to identify rising leaders and those who need encouragement. **What do you dislike about iMIS?** The documentation on tools often leaves out critical steps for someone trying something the first time. **Recommendations to others considering iMIS:** Largely a good system, must make sure it meets your needs **What problems is iMIS solving and how is that benefiting you?** Efficiencies of time, many capabilities in one system. The Engagement data system has been very productive for us in selecting future leaders and more effectively supporting those we identify as less engaged. **Official Response from Brittany Holt:** > Thank you for your review, Krista! We’re glad to hear iMIS’s flexibility and engagement data tools are helping you save time and better support your members and future leaders. We appreciate your feedback on documentation and will continue working to improve clarity and completeness for new users. ### 18. A system that helps us get work done **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | Director of Information Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about iMIS?** organizing and making sense of our member data **What do you dislike about iMIS?** more expensive that other platforms but it perhaps does more **What problems is iMIS solving and how is that benefiting you?** We’ve been using iMIS for years, and with ISG Solutions as our trusted partner, the experience has only gotten better. iMIS is a powerful, flexible platform that allows us to manage member data, events, fundraising, communications, and more—all in one place. Its ability to integrate with other systems and adapt to our evolving needs has been a game-changer. We recently completed a successful migration to iMIS EMS, and it went incredibly smoothly thanks to ISG’s expert guidance and support. They helped us prepare every step of the way—ensuring our data was clean, our customizations were preserved where needed, and our team felt confident navigating the new environment. The transition has opened the door to even more functionality and improved performance. What truly sets our experience apart is the support we get from ISG. Their team is knowledgeable, responsive, and genuinely invested in our success. Whether we’re tackling a complex integration, implementing a new module, or simply need advice, ISG brings the insight and expertise we count on. The combination of iMIS’s robust capabilities and ISG’s strategic partnership has helped us streamline operations, make data-driven decisions, and better serve our members. We couldn’t ask for a better team or a better platform. Use Case: Membership management, event registration, fundraising, reporting Liked Best: Integrated functionality and outstanding support from ISG Liked Least: Nothing significant—any issues we’ve had were quickly resolved by ISG Highly recommend both iMIS and ISG to any organization looking to elevate their member engagement and operational efficiency. ### 19. Top-Tier AMS Solution – Highly Recommend ASI iMIS **Rating:** 5.0/5.0 stars **Reviewed by:** Heather B. | Director of Finance & Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about iMIS?** The system itself is intuitive, reliable, and tailored to meet our operational needs. It has significantly improved our efficiency and data visibility across departments. A special thank you to the ISG consulting team, whose expertise and commitment were instrumental to the success of our iMIS EMS upgrade. They provided strategic insights, responsive support, and a collaborative approach that made the entire process seamless. We’re very pleased with the results and highly recommend both the platform and ISG’s consulting services. **What do you dislike about iMIS?** That said, one ongoing challenge as an experienced iMIS user is my personal pace and knowledge with adapting to broader industry changes and rapidly advancing technology. While ASI iMIS continues to advance with technology, advanced interface designs, and third-party integrations; my individual user experience and knowledge is lagging with all of the opportunities iMIS has to offer. However, ISG’s exceptional consulting support has assisted our team with the advanced technology upgrades and opportunities. Their team brought a deep understanding of both the technical and strategic aspects of iMIS. They listened carefully, offered practical solutions, and collaborated closely with our staff to ensure we were leveraging the system to its fullest potential. **What problems is iMIS solving and how is that benefiting you?** iMIS solves several key problems that associations and membership-based organizations often face. It centralizes member data, streamlines event and registration management, automates renewals and communications, and enables detailed reporting and analytics. This integration reduces manual processes, minimizes errors, and improves staff productivity. For users like me, it means spending less time on administrative tasks and more time on strategic initiatives that drive value for members. ### 20. Powerful and Versatile System for Webinars and Mass Email **Rating:** 5.0/5.0 stars **Reviewed by:** Gwendolyn C. | Executive Administrator and Membership Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about iMIS?** iMIS is a potent and diverse system. It will do things that most companies dream of, things like webinars and mass email distribution. We will be thinking of more projects to utilize this system. **What do you dislike about iMIS?** The downside is that changes can be difficult and require coding. **What problems is iMIS solving and how is that benefiting you?** Not problems, per say, but with each update, the system is becoming more user-friendly. **Official Response from Brittany Holt:** > Thank you for your review - we’re glad to hear iMIS’s versatility is helping you deliver webinars and manage mass email effectively. We appreciate your feedback on change management and are pleased to hear the platform continues to become more user-friendly with each update! ### 21. Love it so much - upgrading to EMS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2021 **What do you like best about iMIS?** In the past twenty years, our not-for-profit association's membership has almost tripled. Little did we know that the iMIS database would be flexible and robust enough to handle the added demands of a larger membership. With the knowledgeable team at ISG Solutions, we have not missed a beat with membership reporting, dues payments, meeting registration and committee tracking. **What do you dislike about iMIS?** I have not come across any issues that have not been addressed and resolved. **What problems is iMIS solving and how is that benefiting you?** iMIS provides the tools we need to organize and document everything we need for our members, meetings and sponsors. **Official Response from Brittany Holt:** > Thank you for your wonderful review! We’re thrilled to hear iMIS has continued to scale with your organization's growth over the years. It’s great to know the platform, along with the support from ISG Solutions, is helping you manage memberships, events, and reporting with confidence. ### 22. Ongoing Development and Responsive Support That Delivers **Rating:** 4.5/5.0 stars **Reviewed by:** Rupali A. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about iMIS?** The product ongoing development is the best part. The enahancement requests are acted upon and the issue suport is great. **What do you dislike about iMIS?** Would love to see the AI improvement inside iMIS. **What problems is iMIS solving and how is that benefiting you?** The a good system to maintain our massive database and workflows. The automations save us immense amout of staff time. **Official Response from Brittany Holt:** > Thank you for your review, Rupali! We’re glad to hear our ongoing development and responsive support are making a positive impact, and that iMIS is helping streamline your database management and workflows. We appreciate your feedback on AI capabilities as well - it’s an area we’re continuing to evolve. Thanks for sharing your experience! ### 23. Fully Featured Association Management Software with Many Third-Party Add-Ons **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about iMIS?** iMIS can facilitate nearly any solution you may need as a non-profit association. It provides the most common tools out of the box, while more uncommon solutions are available as add-ons from trusted partners that offer easy integration. **What do you dislike about iMIS?** Written documentation of the software is robust for casual users, but I have found that documentation for more technical tasks is often lacking. This seems to be more of an issue in older versions of the product, but since the new cloud version internalizes many technical tasks, it is less of a problem for new implementations. **Recommendations to others considering iMIS:** I strongly recommend connecting with NiUG International, the users group for iMIS users. There you can find professionals that use the software every day, including Authorized iMIS Service Providers, who can help you make the most of iMIS. **What problems is iMIS solving and how is that benefiting you?** As both a trade association and technical institute, my organization was faced with the challenge of finding software that could fulfill the organization’s dual responsibilities. iMIS has provided the flexibility to create many unique web features that aid my organization’s mission of providing competitive member services, as well as maintaining a body of knowledge. **Official Response from Brittany Holt:** > Thank you for your wonderful review! We’re glad iMIS has given your organization the flexibility to meet both your trade association and technical institute needs. We appreciate your feedback on documentation and are committed to continuous improvement, especially in our cloud version. It’s great to hear you’ve found value in the iMIS Users Group community, and we look forward to supporting your mission for years to come. ### 24. Exciting and effective tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kaylon C. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about iMIS?** What is most helpful about the website is how efficient organized. It keeps my finance data. For my role it is efficient to have concise and quick data and it helps me keep everything organized for a faster output. **What do you dislike about iMIS?** The one thing that I do dislike is a lot of of the tabs which can make accessing data, sometimes overwhelming if I am unsure of what exactly to click **What problems is iMIS solving and how is that benefiting you?** It is sorting our membership data to help decide who is active , what past participation existed , and a wealth of issues that arise when I can’t find when someone submitted payments. It helps me to be effective when communicating with members regarding finance concerns **Official Response from Brittany Holt:** > Kaylon, thank you for sharing your experience with iMIS! We’re glad to hear the platform helps you stay organized, access financial data efficiently, and better serve your members. We appreciate your note about navigation and tab complexity - feedback like yours helps us improve the user experience! ### 25. Great for Queries, But Website Search Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Jill R. | Director, Member Engagement, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about iMIS?** Queries and billing. Easy to update a current query to create a new one. **What do you dislike about iMIS?** The RiSE website search is subpar. It searches the entire iMIS database instead of just searching the website. **What problems is iMIS solving and how is that benefiting you?** They are working on making the multi-year donations available. It still hasn't been resolved, but I do hope it will happen in 2026. **Official Response from Brittany Holt:** > Thank you for your feedback! We’re glad to hear queries and billing are working well for you, particularly the ease of building new queries. We appreciate your comments on RiSE website search and multi-year donations, and your input helps inform our ongoing improvements. ### 26. iMIS use form a long time user **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie S. | Membership/Certification Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2023 **What do you like best about iMIS?** The included features include the ability to use the bridge feature to connect to other applications. The standard features and parts make it flexiable enough to meet most of an assocation needs. The ASI support/help page and adding the learning hub allows you to continue to learn and can aswer most questions regarding how to get the most of the software and train new and current employees. **What do you dislike about iMIS?** While it is an easy database to use and can be changed to meet an associations needs, if you do to much custom changes, it does make it harder to update when required. You need to really plan out the impact of custom work and weigh the benefits of using non-standard parts to the long term use of the software. Sometimes it's strengh in being flexable can turn into a weaknees. **What problems is iMIS solving and how is that benefiting you?** We are an association management company, so we use the software for two of our clients. We are currently using the software to manage the active members, members in process and certification requirements. ### 27. Great platform that's easy to learn, even as a beginner **Rating:** 4.0/5.0 stars **Reviewed by:** Lawrence N. | I.C.T Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about iMIS?** I’m an intern and still pretty new to using iMIS, but it’s been surprisingly easy to adapt to. The platform is well-organized and user-friendly, which makes navigating through tasks like managing member info or checking reports smooth. What I really appreciate is the amount of helpful content available — their support pages, training courses, and guides make learning the system a lot easier. It’s a great tool for anyone getting started in association management. **What do you dislike about iMIS?** One notable drawback is the lack of an integrated support ticketing module. While iMIS provides extensive resources like help documentation and community forums , having a built-in system to track and manage support requests would enhance efficiency. Currently, we rely on external systems to handle support tickets, which can lead to fragmentation and potential communication gaps. Integrating such a feature within iMIS would significantly improve our workflow and responsiveness to member inquiries. **What problems is iMIS solving and how is that benefiting you?** iMIS is helping manage a lot of tasks related to association management in one place — from keeping member records organized to handling event registrations and generating report ### 28. Unique AMS for Our Unique Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda B. | Database Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about iMIS?** organization, features, customization, support, user interface, frequent updates, ease of integration **What do you dislike about iMIS?** documentation can be tricky to understand at times, but I'm understanding more as I learn and spend more time in it **What problems is iMIS solving and how is that benefiting you?** We're able to manage all our contacts, member dues management, event registrations and more in iMIS. Support staff is responsive and helpful whenever issues arise. iMIS keeps all our member data organized and we can easily integrate with our main website and email service providers. Lately, iMIS has been pushing out more and more updates, which have been solving many ongoing issues for us and introducing new helpful features that we're excited to start implementing. ASI Support is always prompt and very effective whenever we have questions or an issue arises. I feel that we could be using even more areas of iMIS and look forward to continue exploring and learning about all it has to offer. ### 29. Lots of functionality **Rating:** 3.0/5.0 stars **Reviewed by:** Shannon F. | Marketing and Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about iMIS?** Once you have a solid theme and style sheet in place you can make new pages and content so easily. Very easy to set up new events and download data. **What do you dislike about iMIS?** It feels like the content management system side of it is really behind the times. Both visually and function wise **What problems is iMIS solving and how is that benefiting you?** It helps us have our website and membership platform all on one program **Official Response from Brittany Holt:** > Thanks so much for sharing your feedback! We’re glad to hear how easy it is for you to create new pages, set up events, and keep your website and membership platform all in one place. We appreciate your honesty about the CMS; our team is always working to make it more modern and user-friendly, and feedback like yours helps us prioritize what matters most. Thanks again for helping us make iMIS better every day! ### 30. Empowering Our Association with iMIS and ISG Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about iMIS?** Our association has been using iMIS 2017 by ASI for several years now, and it has played a key role in modernizing how we manage membership, events, and communications. The system offers a robust set of tools designed specifically for associations, allowing us to centralize data, automate workflows, and improve the member experience. Partnering with ISG Solutions made all the difference. Their deep knowledge of the iMIS platform and their experience working with associations has allowed for ongoing optimization. They've helped us tailor the system to our specific needs, and their responsiveness and support have been outstanding throughout. **What do you dislike about iMIS?** iMIS does have a learning curve. It’s a powerful system, but without proper planning or a knowledgeable partner, the configuration can become complex. The out-of-the-box functionality isn’t always plug-and-play, and some features may require additional development or third-party integrations to fully meet your goals. Still, with ISG Solutions by our side, we’ve been able to overcome those hurdles and get the most out of iMIS. We’ve seen improved member engagement, more efficient internal processes, and better visibility into our data and performance metrics. **What problems is iMIS solving and how is that benefiting you?** Problem: Like many associations, we previously relied on an outdated custom system with plugins for multiple systems for events, donations, and communications, which led to fragmented data and inefficiencies. iMIS Solution: iMIS consolidates these functions into a single engagement management system, creating one source of truth for member and organizational data. Benefit: Staff save time, eliminate duplication, and gain a 360-degree view of each member, enabling more informed decision-making and targeted engagement ### 31. Easy-to-Learn and Powerful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about iMIS?** iMIS really makes querying your database a breeze. If you know where your membership data is, an IQA can find it and display it in just about any way you'd like. You don't even have to know any SQL to do it! The tool is very user friendly. **What do you dislike about iMIS?** It's pretty vast; like, it covers every area an association might need. That can make it a little daunting to learn, especially if you're new to the iMIS scene or association world. **What problems is iMIS solving and how is that benefiting you?** As a iMIS consultant, it doesn't solve my problems directly. But I see it solve my clients' problems every day. Just today, I helped set up an automated communication to be sent out once a month to members whose dues payments are past due, freeing up the Membership team from thinking about that and allowing them to devote their time and labor elsewhere. That task will run monthly, and it's powered by queries that automatically pick up when a member is 30, 60, or 90 days past due. Other clients are being brought forward into a modern software environment, allowing them to access their iMIS databases from any computer with a secure Internet connection. Association employees can work from just about anywhere (within reason). ### 32. Long-time user - very satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Annette T. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about iMIS?** The modular approach to the software lets us take advantage of the functionality we need without extras that we wouldn't use. The wide range of features allows us to handle most business functions from one integrated platform. Our iMIS reseller, ISG Solutions, LLC, has been with us from the start of our iMIS journey 20+ years ago and has been an indispensable partner throughout. **What do you dislike about iMIS?** In the desktop version, which we are still using, the workflow is not always intuitive and the database table structures can be redundant. **What problems is iMIS solving and how is that benefiting you?** In the 20+ years we have used iMIS, we have been able to greatly streamline workflows, eliminate redundant recordkeeping, and improve data reporting and analysis. ### 33. Expert Guidance with Some Redundant Topics, but Great Navigation Training **Rating:** 5.0/5.0 stars **Reviewed by:** Ansha C. | IT Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about iMIS?** How Knowledgeable everyone was about the system! **What do you dislike about iMIS?** Some topics were redundant. But overall, there were some classes that were great in how to navigate iMIS. **What problems is iMIS solving and how is that benefiting you?** Nothing at this time. **Official Response from Brittany Holt:** > Thank you for taking the time to share your feedback - we’re glad to hear our team’s knowledge and the navigation training were valuable to you! ### 34. iMIS has been a GREAT tool for our association **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy S. | Vice President, Executive and Board Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about iMIS?** I like the many different modules/tools within iMIS for tracking many activities for one person. ISG Solutions is invaluable with giving us the best services for our needs within iMIS. It is a very easy, intuitive program that I use on a daily basis within my work day. It integrates well with our web site. **What do you dislike about iMIS?** Once in awhile the integration with other systems is a little wonky, but we are always able to work it out. **What problems is iMIS solving and how is that benefiting you?** iMIS tracks all activities for one person and/or company all in the same database program. ### 35. Exceptionally User-Friendly Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about iMIS?** User friendly and effective tool closely aligned with my work objectives **What do you dislike about iMIS?** The costs are arguably high and I am not too comfortable with the support. This may be due to my novice knowledge of the product more than anything else. **What problems is iMIS solving and how is that benefiting you?** member billing and engagement **Official Response from Brittany Holt:** > Thank you for your kind words about your experience with iMIS! We’re thrilled to hear it’s helping you achieve your work objectives and supporting your member billing and engagement. We appreciate your feedback on cost and support - our team is always here to help you get the most from iMIS as you continue to learn and grow with the platform. Thank you again! ### 36. IMIS allows us to interract with our members in a targeted and personalised manner **Rating:** 4.5/5.0 stars **Reviewed by:** Jim R. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about iMIS?** We have seen a drastic reduction of manual tasks. The automated processes allow us to spend time on other work. Also IMIS can integrate with many other products which is also a great time and effort saving for us. The online help and videos are superb and we have now incorporated them into our own new staff training. **What do you dislike about iMIS?** It can be a little frustrating to have to pay for different modules, on top of the already high licence costs. We recently moved from 2017 to EMS and some functionality is no longer available. **What problems is iMIS solving and how is that benefiting you?** IMIS provides us with secure data management. It is easy to manage users and members alike. We can automate many routine tasks such as invoicing and reporting, as well as member joining and renewal processes. We have seen a big reduction in manual effort required of our staff, thus saving us time and resources. All of this allows employees to focus on more strategic tasks. ### 37. Excellent Events and Calendar Features with RiSE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about iMIS?** I like the events and calendar funtions. I also like the RiSE feature. **What do you dislike about iMIS?** the look of it, it's boring, dull, needs new colors. **What problems is iMIS solving and how is that benefiting you?** membership, editing pages and adding events. **Official Response from Brittany Holt:** > Thank you so much for your review! We’re glad to hear the events, calendar, and RiSE features are supporting your membership and event management needs. We appreciate your honest feedback; your input helps inform future design improvements. ### 38. All Around Awesomeness **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle B. | Digital Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2023 **What do you like best about iMIS?** The support you receive is top-notch! From white paper quick reads to hands-on discussions with tech support - questions are answered! **What do you dislike about iMIS?** None to speak of. This isn't a downside but an observation - there is a definite learning curve, but the support is key. **What problems is iMIS solving and how is that benefiting you?** All of our database information is one place and that carries over to other programs we use. ### 39. iMIS User for 27 years **Rating:** 5.0/5.0 stars **Reviewed by:** Victor D. | Executive Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about iMIS?** Full range of out of the box functionality with the ability to customize to meet all our business requirements. Also, the ability to partner with ISG Solutions as our certified iMIS partner to ensure both successful implementations and optimized utilization of all iMIS functionality. **What do you dislike about iMIS?** As we are a long time user, we tend to push the boundaries of what iMIS can do and sometimes we have to wait for the product to catch up to our requirements. **What problems is iMIS solving and how is that benefiting you?** Management of all aspects of our work as a trade association representing our industry, from member billing, to events, to contact management, to communications management. ### 40. iMIS GREAT Membership Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Mandhir S. | Database & System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about iMIS?** Easy to use and setup for most organisations **What do you dislike about iMIS?** Old version to migrate to EMS, There should be free support to move organisations to new platform. **What problems is iMIS solving and how is that benefiting you?** Managing our membership database and helping fundraising. **Official Response from Brittany Holt:** > We appreciate you sharing your experience with iMIS! It’s great to know the platform has been straightforward to set up and has helped your organization manage memberships and fundraising successfully. We will continue exploring ways to make the migration process even easier for our customers. Thank you for being part of the iMIS community. ### 41. One stop shopping for all of our not for profit needs! **Rating:** 4.5/5.0 stars **Reviewed by:** Maren T. | Education & Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about iMIS?** The transition to iMIS has been great. Having the ability to build relationships with your implementation team so that they really understand your needs and can help problem solve has probably been the best part of our experience. They respect the budget we set forward, and while they educate us about how their other products would help, there is no pressure to purchase anything and stay within the parameters you have set. They have been incredible cheerleaders for our organization and staff throughout this process. The software itself is great. Our organization has been on the hunt for something that really does it all, and I think we have found it with iMIS. We can manage our memberships, sponsorships, conferences, education, and more all in one space and there is no fear that we will outgrow the software as our Association grows. **What do you dislike about iMIS?** Implementation is a bit daunting, but the support you receive from the team helps a lot. It can also be quite technical with queries and reporting, but once you figure it out, it's not so bad. There are a ton of online resources available. **What problems is iMIS solving and how is that benefiting you?** iMIS is helping us to create a ton of efficiecies in our processes that are going to benefit both internal and external members. We have also been able to preserve all of our historical data in the system, which is a huge bonus. ### 42. Great information **Rating:** 5.0/5.0 stars **Reviewed by:** L. H. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about iMIS?** The second day was better session for me. **What do you dislike about iMIS?** The first day was more for association base companies, I felt. **What problems is iMIS solving and how is that benefiting you?** I have no issues with system. We are integrating to one system. ### 43. It has been a good and sometimes challenging experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about iMIS?** The wide range of processes available on iMIS is great. **What do you dislike about iMIS?** It can sometimes have technical issues/glitches **What problems is iMIS solving and how is that benefiting you?** Event set up, IQAs **Official Response from Brittany Holt:** > Thanks for sharing your experience! We’re happy iMIS’s features help with event setup and IQAs. We appreciate your note about occasional glitches and are always working to make the platform smoother and more reliable. ### 44. You won't be disappointed with iMIS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about iMIS?** We have been using iMIS for over 20 years. We upgraded to the Cloud version this year. It is easy to use and navigate. It serves all of our needs from membership, products, event registrations, and advertising. Every panel/section of iMIS is customizable to meet your needs. We love using and modifying the dashboards to track goals for membership, event registrations, award programs, orders, and financial information. Another thing we love is the process automation. We use it to send dues invoices, confirmations, invoices, reports to staff and alerts on member records. Customer support is very responsive and helpful. Their documentation and tutorial videos have been a lifesaver. You won't be disappointed with this purchase. 5 stars!! **What do you dislike about iMIS?** The IQA reports and process automation have a bit of a learning curve, but once you get the hang of it, they are easy to use. **What problems is iMIS solving and how is that benefiting you?** Keeping everything in one place, keeping track of history, payments, etc.. ### 45. iMIS Review - **Rating:** 4.5/5.0 stars **Reviewed by:** James W. | Director - IT and Database Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about iMIS?** We chose iMIS because, unlike some other association management systems we reviewed, it would let us customize the database and business processes to fit our needs. We also found the ability to integrate iMIS with MailChimp and other 3rd party applications very useful. ASI is continuously improving iMIS to meet the request of the user base. They are also moving to integrate iMIS with Microsoft’s Power Automate and Power Bi services. iMIS has an AI assistance feature that can be used to answer basic questions. The ASI Support Desk is also available for more complex problems **What do you dislike about iMIS?** iMIS has a fairly steep learning curve, but there are several consulting services available to assist with training and implementation. In addition, the online documentation for the product is excellent, and there is also a training portal with in-depth classes available. **What problems is iMIS solving and how is that benefiting you?** iMIS has allowed us to consolidate several different databases (mailing lists, donor lists, membership lists, etc.) into a single system. It also tracks the engagement of members through criteria that we have developed. This is allowing us to make better decisions and communication plans. **Official Response from Brittany Holt:** > Thank you so much for the wonderful review, James! We love hearing how iMIS’s flexibility, integrations, and continuous improvements help you customize your database and processes. It’s great to know our AI tools, integrations, and Support Desk have also been valuable for your team. We appreciate your note about the learning curve and are glad the training resources and documentation have helped. We’re excited to keep making iMIS even better for you! ### 46. Quick implementation of a registration database with many unique components. **Rating:** 3.5/5.0 stars **Reviewed by:** Megan M. | Senior Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about iMIS?** The project team was excellent to work with at iMIS. I find their help desk and ticketing system to be prompt as well. The user interface for staff and registrants is easy to manage and customize. The go-live process was clear and concise. **What do you dislike about iMIS?** iMIS is produced as an out of the box solution and covers many of the needs a basic organization may have. However, if you require adjustments to any process it can be challenging to meet your exact specifications. The implementation process was straightforward but required a signifcant amount of staff time to ensure it was done correctly. **What problems is iMIS solving and how is that benefiting you?** iMIS has enabled us to gather and analyze significant pieces of data quicker and easier than our previous platform. It has enabled us to have unique dashboards for every department. ### 47. Overly complex, slow, expensive **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about iMIS?** Potential to be a robust system, allows for a lot of customization if you have a strong coding background **What do you dislike about iMIS?** Overly complex and requires a great deal of coding and database understanding due to the IQA model, it is not easy for average staff users to use, the hosted environment tends to be quite slow on the user and staff interface, it takes a lot of custom coding to fully brand the site, the product is very expensive. **What problems is iMIS solving and how is that benefiting you?** Serves as the hub for member management ### 48. A powerful tool **Rating:** 4.5/5.0 stars **Reviewed by:** Susan W. | Membership/Publications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about iMIS?** Ease of extracting data using IQA's (after intitially learning how to extract the data). Once you know the keys to unlocking data, the reports and charts have unlimitled possibilities. **What do you dislike about iMIS?** Need to have better training guides, as the system is so powerful, there needs to be a more concise paths of learning. **What problems is iMIS solving and how is that benefiting you?** Having a one stop shop for data collection and event registration, as well has having an interactive web presense for our membership to stay engaged. ### 49. Breaking Free from the Stone Age with iMIS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about iMIS?** Easy to Navigate - The platform is not only easy to navigate but also quite intuitive. Less tech-savvy users are able to use it with no issues. Customization - We can tailor the modules for our own needs and use RiSE to formulate queries to produce reports unique to our organization. Broad Range of Functions - iMIS covers a wide range of useful features - from membership management to case file management to event planning. Support - The Customer support team is always ready to respond to an email or jump on a call. In summary, after using iMIS every day for over 3 years now, it has significantly improved our efficiency and productivity. The out of box package was very easy to implement and integrate with our existing tools. I would recommend it to any organization seeking a versatile and adaptable management tool. **What do you dislike about iMIS?** There is a bit of a learning curve when creating queries and producing reports. However, iMIS has an online training center that can assist with all of that. My biggest dislike? That it took so long for my organization to find iMIS!! **What problems is iMIS solving and how is that benefiting you?** Member Engagement - IMIS is benefiting us through creating enhanced Member Engagement - they have tools targeting communication and personalized interactions, which has led to higher member interaction and awareness. Contacts - They are much easier to find and keep current. Data Extraction - iMIS provides the ability to customize queries to find the exact info we need and not sift through unnecessary data. Events - It's a great tool to help register our members for events. The days of spreadsheet tracking and human error have been removed. ### 50. iMIS the Lifesaver for Data Management **Rating:** 5.0/5.0 stars **Reviewed by:** Prerna K. | Database Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about iMIS?** As a daily user of iMIS, I’ve come to appreciate its extensive features and the impact it’s had on my day-to-day work. iMIS has streamlined much of our data management and reporting processes and streamlining internal procedures, which is critical for our organization since we handle complex membership information and frequently generate detailed reports. One of the standout features is the ability to customize reports with ease. The report builder is flexible enough to tailor reports to specific metrics, which has been a game-changer. It also supports a range of integrations, which makes data synchronization seamless with other tools we use. I find the user interface clean and relatively intuitive; once you get used to the setup, navigating through modules becomes second nature. Another huge benefit is automation. iMIS automates a lot of routine tasks, like membership renewal notifications and event registration tracking. This has saved hours of manual work every week and has also reduced errors, which were common with manual data entry. **What do you dislike about iMIS?** The initial learning curve is steep, and I remember struggling a lot in the first few weeks. **What problems is iMIS solving and how is that benefiting you?** One of the standout features is the ability to customize reports with ease. The report builder is flexible enough to tailor reports to specific metrics, which has been a game-changer for our department. It also supports a range of integrations, which makes data synchronization seamless with other tools we use. I find the user interface clean and relatively intuitive; once you get used to the setup, navigating through modules becomes second nature. Another huge benefit is automation. iMIS automates a lot of routine tasks, like membership renewal notifications and event registration tracking. This has saved me hours of manual work every week and has also reduced errors, which were common with manual data entry. ## iMIS Discussions - [How technical does one need to be to use iMIS? Does it work for very small organizations?](https://www.g2.com/discussions/how-technical-does-one-need-to-be-to-use-imis-does-it-work-for-very-small-organizations) - 3 comments, 2 upvotes - [View iMIS pricing details and edition comparison](https://www.g2.com/products/imis/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+23%3A34%3A32+-0500&secure%5Bsession_id%5D=3214e6b7-b946-438b-ad7a-22e12fa0fcb8&secure%5Btoken%5D=f4cf41da2693d59dc9e84848d1e90810f89e1cf63891da8b833e537950b854bd&format=llm_user) ## iMIS Integrations - [Clowder](https://www.g2.com/products/clowder/reviews) - [EventsAir](https://www.g2.com/products/eventsair/reviews) - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) - [Path LMS](https://www.g2.com/products/path-lms/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Tradewing](https://www.g2.com/products/tradewing/reviews) ## iMIS Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals **Marketing** - Email Marketing **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools **Reporting & Analytics** - Reporting - Dashboards - Automated Reports **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics **Integrations** - Accounting - Fundraising - Grant Management - Sales POS **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration ## Top iMIS Alternatives - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (415 reviews) - [WildApricot](https://www.g2.com/products/wildapricot/reviews) - 3.8/5.0 (44 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - 4.4/5.0 (562 reviews)