Zeffy Reviews & Product Details

The issue is how difficult it is to see the donation for Zeffy and that it starts at 17 percent which makes people think that's just a standard fee. Other than that they continue to be 100% free and have a nice interface that is user friendly. There are many options for ticketing and services and even volunteers. They now have a nicer CRM and Have a Facebook group now for Zeffy users that can ask questions about how to do specific functions in the platform so you are not relying just on customer service.. they have a. Very nice CRM I have integrated Zeffy with Zapier but it wasn't easy or clear cut. The performance has been good so far and it has not failed to go through the payment process or volunteer sign up ever. IT is trying to incorporat AI, but I stay away from that kind of stuff on Zeffy, so I don't really use the AI/ intelligence feature it has. Review collected by and hosted on G2.com.

So. The issue is that you can't just uncheck the donation for Zeffy and you have to go to a multiple choice box. Then hit custom, then manually type the number 0 (zero). But to the normal eye it looks like the price went from $25 to $30. (Their standard is 17%. I still think for a free donation platform it's good, but I've had to put extra work to make videos and write and tell people how to avoid the Zeffy contribution. Also I have no way of knowing unless I ask, if they paid it or saw my video or not. If they made it easier to understand that the Contribution is optional and start at a less percentage rate, that wouldn't make it look like your trying to hid the fee. Review collected by and hosted on G2.com.

I appreciate the simplicity and no fees with Zeffy. I really like that it offers a download in Excel format, which makes it easy to sort and change the data, and create necessary reports for registration at various checkpoints like the check-in desk and raffles. The initial setup was very easy for me, thanks to my banking background. However, for those without such experience, Zeffy's customer support is awesome and wonderful, answering every question effectively. Review collected by and hosted on G2.com.

I've had some issues with using Zeffy for a couple of different campaigns, where each campaign has its own QR code. It's been a bit challenging explaining to the different members who are not technology-oriented that you can't just use a QR code over and over again. You have to use the specific QR code for the specific campaign. Maybe Zeffy could offer a master QR code, so that all the different campaigns can have the same QR code. From a programming point of view, I haven't figured out how to do that yet. Review collected by and hosted on G2.com.

I have found Zeffy easy to use for the event signups at my jazz studio. The interface is well-designed and leads you through the steps needed to post an event with tickets. I often don’t charge for tickets, so Zeffy allows me to manage a free event. I use Zeffy monthly as well as for a summer workshop where the signup is a bit more complex. I have had a couple of issues that were resolved quickly through a chat session, and the documentation has helped me quickly learn and use the program without outside assistance. I am also impressed with the frequent and well-designed updates to the interface and functionality of the service. Review collected by and hosted on G2.com.

By design, Zeffy structures the available options to help users create sign-in forms. At times, though, that structure can limit my choices. I’ve submitted a request through their support area asking for a bit more flexibility on one of the screens. Review collected by and hosted on G2.com.

I use Zeffy to organize fundraising campaigns and connect with donors. I really like that the campaigns are clear and straightforward. The donations go straight to our bank account, which means I don't have to deal with checks or cash. All the donor emails are in one place, and I can send out emails, newsletters, and reminders instantly. I appreciate how easy the tool is to use and that there are no fees involved. The payment organization and donor information pages are valuable to me because I can track what a donor has given, their exact donation dates, and their contact information. The initial setup was really simple too; I just needed to have the bank account, EIN, and nonprofit info ready. Review collected by and hosted on G2.com.

I've seen some other donation sites that organize the donor information as a chart and have a few more features - beginning date of first donation. Review collected by and hosted on G2.com.

I like that it is free to use and allow non profits to keep more of the money they fundraise. I like that we can use it for many different types of fundraisers. It is easy to add different users, so it makes spreading the work out between volunteers and sub groups. I love that it is Canadian. Review collected by and hosted on G2.com.

I would like the ability to use it to print off packing/order lists for clients. I would also like the ability to deposit into different accounts for different fundraisers. Review collected by and hosted on G2.com.

I appreciate Zeffy because it allows us to keep 100% of the funds we raise. As someone who thinks constantly about efficiency and sustainability, I value platforms that don’t chip away at hard-earned donations. Every dollar matters — especially when you’re building scalable, impactful, and operationally excellent nonprofit capacity building.

I like that Zeffy removes friction. I don’t have to overthink transaction fees or hidden costs, which allows me to stay focused on strategy and growth rather than administrative drain.

I appreciate that the model invites donors to voluntarily cover processing fees. It feels aligned with transparency and shared ownership — people understand what it costs to move money, and they step in willingly.

I like that it’s simple but still functional. I can spin up a clean, professional donation page quickly without needing a developer or a long onboarding process. For a lean team, that matters.

I value that Zeffy makes fundraising accessible for organizations at different stages of growth. It democratizes tools that historically have only been available to larger nonprofits with bigger budgets.

Most of all, I appreciate that it supports mission first. The platform doesn’t try to upsell me — it simply allows us to focus on impact. Review collected by and hosted on G2.com.

There honestly aren’t many downsides to Zeffy — especially given that it allows nonprofits to keep 100% of their donations — but there are a few limitations to consider. I’ve found that while it’s incredibly cost-effective and easy to use, it doesn’t offer the same depth of integrations, advanced reporting, or built-in marketing automation that some larger, paid platforms provide. For more complex fundraising strategies or enterprise-level needs, I sometimes need to supplement it with other tools — but for straightforward, mission-focused fundraising, it’s hard to beat the value. Review collected by and hosted on G2.com.

The software is easy to use, and it’s simple to create campaigns. For our Kiwanis Literacy Club Foundation and Kiwanis Clubs, not having to pay fees helps our foundation save money and put more books into kids’ hands. We can create a quick campaign on the fly to accept donations for sponsoring books. We don’t sell books; instead, we find sponsors for them, and those sponsors get to hand the books out. So far, we’ve done over 500,000 books. We’ve tried Square, Zelle, Venmo, and PayPal, but Zeffy has been the best for us, and it’s the only one we use now. Review collected by and hosted on G2.com.

Only that I did not find it sooner!!! But really there is nothing they keep the interface the same and its easy. Review collected by and hosted on G2.com.

Zeffy makes it easy to create the forms needed for donors to fill out and donate with a debit or credit card. Zeffy also has other forms one can create for auctions, stores, lotteries, and events. I have never used a platform like Zeffy and found it easy to learn. I like that it is easy to create and embed QR codes and form links into my organization's website and onto different flyers. The QR codes and links can be shared and will still work.

Zeffy automatically sends donations to your bank account and will send receipts to the donors for their taxes. At the end of the year, Zeffy will send donors a full list of their donations if they donated to different organizations through Zeffy. Makes it easier for taxes.

We have not been charged any fees to use Zeffy by Zeffy. Zeffy does ask each donor for a small donation to Zeffy to keep them from having to apply fees. This has been working for them.

Zeffy keeps all the information about your donors for you and it is there any time you need it. You can send thank you emails directly to your donors through Zeffy too. Review collected by and hosted on G2.com.

There are not many downsides to Zeffy from my perspective. We needed something that would meet our needs and not cost us a lot of money because we are a non-profit and just starting out. Zeffy is a basic donation platform that is secure and easy to use for both the users and donors. There are not a lot of frills, bells and whistles that someone might be looking for. You can only make the donation forms look so good with the features allowed. And that is good for us. Our story is on the form. The needed information from the donors is on the form. There are not a lot of downsides. Review collected by and hosted on G2.com.

I use Zeffy for our non-profit community theater ticket sales, membership, and email. I love that Zeffy is free with no fees involved. It's simple to use, which makes managing our ticket sales so easy because we can see how many tickets have been sold instantaneously. The information provided is relevant, and the technology is superb. The initial setup of Zeffy was very simple and straightforward. Review collected by and hosted on G2.com.

The use of in-person credit cards isn't optimal. I think incorporating the tap feature on the app and making the app more conducive to in-person sales would improve it. Review collected by and hosted on G2.com.

I love that I can create newsletters, stay connected with families, and also place tickets for families for our workshops. It's amazing how I don't have to deal with fees when I receive donations, which is great for our very small nonprofit. I'm able to share with families what's happening in our nonprofit on a monthly basis, including images of our work and impact, which helps us receive donations. When I place the link for our workshops, families can easily purchase tickets to attend events like dance classes for students with special needs. Zeffy allows me the best of both worlds—connecting with families and selling tickets for a charitable cause—while making them feel included in our impact. The setup was very easy, manageable, and accessible—I've loved it. It's a very great platform, free of fees, and it gives me the opportunity to be creative and share newsletters and the creative outcomes of the impactful work that we're doing. I would definitely recommend Zeffy to a friend or colleague. Review collected by and hosted on G2.com.

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