Best Admission-Based Nonprofit Software

How Many Admission-Based Nonprofit Software Products Does G2 Track?

Total Products under this Category: 54

Category Stats (Sep 2026)

  • Average Rating: 4.3/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: BetterUnite (+0.15%) - Among all products in this category, BetterUnite recorded the largest rating increase compared to last month

Last updated: September 08, 2026

How Does G2 Rank Admission-Based Nonprofit Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 3,300+ Authentic Reviews
  • 54+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Admission-Based Nonprofit Software

G2 Grid® for Admission-Based Nonprofit Software plotting products by satisfaction and market presence

Highlighted products: Tessitura, Donorbox, Neon CRM, Access Gamma, ACME, AudienceView Professional, Veevart, and ThunderTix.

Underlying data: [Grid® JSON](https://www.g2.com/categories/admission-based-nonprofit/grids.json?focus%5B%5D=tessitura&focus%5B%5D=donorbox&focus%5B%5D=neon-one-llc-neon-crm&focus%5B%5D=access-gamma&focus%5B%5D=acme-technologies-acme&focus%5B%5D=audienceview-professional&focus%5B%5D=veevart&focus%5B%5D=thundertix)

Tessitura

Unify operations. Deepen customer relationships. Grow revenue. Tessitura is a nonprofit technology company dedicated to helping arts and culture organizations thrive. Our comprehensive CRM platform is built specifically for the cultural sector, integrating ticketing, fundraising, memberships, marketing, education and business insights into one powerful system to fuel your mission’s success. Tessitura’s unified CRM provides a comprehensive, 360-degree view of every individual who interacts with your organization — whether they’re a ticket buyer, donor, member, volunteer or student. All customer interactions, from purchases and contributions to communications and preferences, are captured in a single, accessible profile. This centralized data enables teams across departments to personalize engagement, track relationships over time and make data-driven decisions. The platform also supports complex relationship mapping — connecting individuals to households, schools, foundations and networks — while maintaining industry-leading security and user permissions. With Tessitura, customer data becomes a strategic asset, powering insights, workflows and lifelong engagement. Key features include: Ticketing & admissions Sell any type of ticket — general admission, timed entry or reserved seating — with flexible tools for dynamic pricing, subscriptions and promotions. Fundraising & memberships Manage the full donor lifecycle, from online giving to major gifts and planned giving, with integrated stewardship and campaign tracking. Marketing Use behavioral data to create targeted, multichannel campaigns that drive engagement and revenue. Business insights Make data-driven decisions with drag-and-drop analytics, customizable dashboards and cross-departmental insights. Mobile & e-commerce Deliver seamless, branded experiences for ticketing, donations and memberships — optimized for mobile. More than software … a community. Tessitura supports over 800 organizations in 10 countries, including theaters, museums, zoos, aquariums and symphonies. Our team provides 24/7 support and expert guidance to help organizations grow revenue and build lasting engagement. Tessitura is a proven, scalable solution tailored to the unique needs of the cultural sector.

Average Rating: 3.8/5.0

Total Reviews: 77

How Do G2 Users Rate Tessitura?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 8.8/10)
  • Quality of Support: 7.7/10 (Category avg: 8.6/10)
  • Ease of Use: 6.2/10 (Category avg: 8.4/10)
  • Ease of Admin: 5.9/10 (Category avg: 8.3/10)

Who Is the Company Behind Tessitura?

  • Seller: Tessitura Network
  • Year Founded: 2002
  • HQ Location: Dallas, TX
  • Twitter: @tessnetwork
    3,088 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    457 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Performing Arts, Non-Profit Organization Management
  • Company Size: 65% Medium, 29% Small

What Do G2 Reviewers Say About Tessitura?

AI-generated summary from verified user reviews

Pros
  • Users value the incredible customer support from Tessitura, noting its responsive and helpful team enhances their experience.
  • Users highlight the robust functionality of Tessitura, appreciating its adaptability and strong customer support.
  • Users appreciate the ease of use of Tessitura, finding it intuitive with accessible support and comprehensive functionalities.
  • Users appreciate the helpful customer support and responsive team, enhancing their experience with Tessitura's robust system.
  • Users value the comprehensive data analytics capabilities of Tessitura, enhancing productivity and reporting for theater operations.
Cons
  • Users find the difficult learning curve of Tessitura challenging, particularly for newcomers and those unfamiliar with CRM systems.
  • Users find the learning curve steep, particularly for newcomers, making the system feel overwhelming at times.
  • Users find Tessitura has a significant learning difficulty due to its complex system and non-intuitive interface.
  • Users find Tessitura's complexity overwhelming, making troubleshooting and adaptation difficult for new staff and users.
  • Users often find the complexity of Tessitura overwhelming, making training and effective usage challenging for many teams.

What Are Recent G2 Reviews of Tessitura?

What Are G2 Users Discussing About Tessitura?

Donorbox

Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission.

Average Rating: 4.6/5.0

Total Reviews: 1,523

How Do G2 Users Rate Donorbox?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Quality of Support: 9.0/10 (Category avg: 8.6/10)
  • Ease of Use: 9.1/10 (Category avg: 8.4/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.3/10)

Who Is the Company Behind Donorbox?

  • Seller: Donorbox
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Arlington County, Virginia
  • Twitter: @Donorbox
    6,037 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    155 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Director
  • Top Industries: Non-Profit Organization Management, Religious Institutions
  • Company Size: 86% Small, 3% Medium

What Do G2 Reviewers Say About Donorbox?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Donorbox, making online donations and setup quick and simple.
  • Users love the easy setup of Donorbox, allowing for quick and efficient fundraising campaign creation.
  • Users highlight the setup ease of Donorbox, enabling quick integration and efficient fundraising in minutes.
  • Users appreciate the easy setup and cost-effectiveness of Donorbox, making it ideal for volunteer-run organizations.
  • Users appreciate the low fees and quick setup of Donorbox, which simplifies fundraising and facilitates effective campaigns.
Cons
  • Users are frustrated with high fees that reduce the donations received by their nonprofits significantly.
  • Users express concern over transaction fees that reduce the impact of their donations, especially for smaller amounts.
  • Users feel that the pricing issues for integrations and premium features may be excessive for small-scale fundraisers.
  • Users express frustration with payment issues, citing fees and the need for multiple accounts for processing donations.
  • Users feel that the limited customization options hinder their ability to tailor Donorbox to their needs effectively.

What Are Recent G2 Reviews of Donorbox?

What Are G2 Users Discussing About Donorbox?

Neon CRM

Neon CRM is the nonprofit relationship management platform that empowers small and midsize nonprofits to make and maintain the personal connections that drive real, long-term growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon CRM provides a true 360° view of your supporters. You can see how donors give over time, how volunteers engage, and how participants show up across campaigns and events. This insight makes it easier to spot opportunities, like turning a first-time donor into a monthly supporter or nurturing a long-time volunteer into a future major giver. Neon CRM’s powerful fundraising tools help you raise more while building a stronger, more connected community. Create flexible, conversion-friendly donation forms, run targeted campaigns, and grow a sustainable recurring giving program. Engage supporters with built-in tools for peer-to-peer fundraising, volunteer management, memberships, and events—all fully connected to your donor data so every interaction deepens the relationship. As your organization grows, Neon CRM helps ensure you’re always communicating with purpose. You can easily set up automated welcome series, timely thank-you messages, and thoughtful re-engagement emails that feel personal and authentic. These automations save your team hours of manual work while ensuring supporters receive the right message at the right time—strengthening trust and increasing donor loyalty. Putting personal connections first leads to measurable results. Nonprofits using Neon CRM see an average donation growth of 33% in their first year. By unifying data, reducing manual work, and enabling more meaningful engagement, Neon CRM helps organizations grow without losing the human touch that makes their mission matter. Free live chat, email, and phone support are included with every Neon CRM plan! With a dedicated U.S.-based support hub, 24/7 intelligent troubleshooting, faster response times, and expanded weekend availability, Neon One now provides industry-leading customer support. At Neon One, we believe your technology should grow with you. That’s why Neon CRM offers fair, affordable pricing on a sliding scale based on your organization’s revenue, not the number of contacts in your database. You can focus on building relationships and increasing impact, confident that your platform is designed to support you at every stage of growth.

Average Rating: 4.2/5.0

Total Reviews: 440

How Do G2 Users Rate Neon CRM?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Quality of Support: 8.2/10 (Category avg: 8.6/10)
  • Ease of Use: 7.9/10 (Category avg: 8.4/10)
  • Ease of Admin: 8.3/10 (Category avg: 8.3/10)

Who Is the Company Behind Neon CRM?

  • Seller: Neon One, LLC
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Chicago, IL
  • Twitter: @NeonOneTech
    629 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    191 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Director of Development
  • Top Industries: Non-Profit Organization Management, Performing Arts
  • Company Size: 86% Small, 10% Medium

What Do G2 Reviewers Say About Neon CRM?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Neon CRM enhances efficiency and supports effective management of their donor database.
  • Users enjoy the user-friendly interface and comprehensive features of Neon CRM, enhancing their overall experience and management.
  • Users value the responsive customer support of Neon CRM, enhancing their experience and facilitating continual improvements.
  • Users appreciate the streamlined interface of Neon CRM, which efficiently integrates donor information and reporting.
  • Users value the all-in-one solution of Neon CRM, enjoying easy access to comprehensive information and event management.
Cons
  • Users experience a difficult learning curve with Neon CRM, especially when transitioning from simpler tools and onboarding.
  • Users often find Neon CRM not intuitive, facing a learning curve when transitioning from simpler tools.
  • Users find Neon CRM lacking essential features, as many functionalities require manual setup and have limitations.
  • Users express dissatisfaction with missing features in Neon CRM, particularly around form functionality and reporting limitations.
  • Users struggle with inefficient reporting in Neon CRM, finding it tedious and lacking intuitive guidance for creating tailored reports.

What Are Recent G2 Reviews of Neon CRM?

Access Gamma

Access Gamma is a comprehensive ticketing and electronic point of sale (EPoS) solution tailored for visitor attractions, museums, and heritage sites. It streamlines operations by integrating ticketing, retail, and catering services into a unified platform, enhancing both operational efficiency and visitor experience. Key Features and Functionality: - Integrated Ticketing System: Manages advance bookings and on-site admissions, facilitating a seamless visitor entry process. - Retail and Catering Management: Oversees sales and stock control across multiple outlets, including gift shops and cafes, ensuring efficient inventory management. - Comprehensive Reporting Tools: Provides real-time insights into visitor analytics, spend per head, and purchase order processing, aiding in informed decision-making. - Event Management: Supports the planning and execution of corporate events, product launches, and other special occasions, offering a unique venue experience. - System Integration: Seamlessly integrates with existing accounting software, reducing administrative tasks and enhancing data accuracy. Primary Value and User Solutions: Access Gamma addresses the complex needs of visitor attractions by offering an all-in-one solution that simplifies daily operations. By consolidating ticketing, retail, and catering functions, it reduces administrative overhead and minimizes errors. The system's robust reporting capabilities empower management with actionable insights, enabling strategic planning and improved visitor engagement. Ultimately, Access Gamma enhances operational efficiency, supports business growth, and elevates the overall visitor experience.

Average Rating: 4.3/5.0

Total Reviews: 20

How Do G2 Users Rate Access Gamma?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.8/10)
  • Quality of Support: 9.1/10 (Category avg: 8.6/10)
  • Ease of Use: 8.8/10 (Category avg: 8.4/10)
  • Ease of Admin: 10.0/10 (Category avg: 8.3/10)

Who Is the Company Behind Access Gamma?

  • Seller: The Access Group
  • Year Founded: 1991
  • HQ Location: Loughborough, Leicestershire
  • Twitter: @theaccessgroup
    4,212 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,358 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 45% Small, 30% Medium

What Are Recent G2 Reviews of Access Gamma?

ACME

ACME is a customizable all-in-one visitor commerce engine for cultural institutions, wineries, attractions, and others.

Average Rating: 4.3/5.0

Total Reviews: 13

How Do G2 Users Rate ACME?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Quality of Support: 8.7/10 (Category avg: 8.6/10)
  • Ease of Use: 9.2/10 (Category avg: 8.4/10)
  • Ease of Admin: 9.4/10 (Category avg: 8.3/10)

Who Is the Company Behind ACME?

Who Uses This Product?

  • Company Size: 46% Small, 38% Medium

What Are Recent G2 Reviews of ACME?

What Are G2 Users Discussing About ACME?

AudienceView Professional

Unlock growth with 'More' than just a ticketing software. Master the business of live events with AudienceView Professional – the all-in-one event ticketing solution that helps connect enthusiasts to your events. Now with even more control and flexibility to create and manage events, provide your patrons with an unmatched experience. Whether it is fundraising, creating bespoke events or engaging customers, AudienceView Professional is the better way to manage your live events. As the go-to ticketing, marketing and fundraising platform that hundreds of organizations count on, AudienceView Professional is reliable, easy to use. Create and manage events from anywhere in the world and leverage, effective and actionable insights, to build strategies to find more customers. See first hand why organizations trust AudienceView with their events.

Average Rating: 4.3/5.0

Total Reviews: 87

How Do G2 Users Rate AudienceView Professional?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.8/10)
  • Quality of Support: 8.7/10 (Category avg: 8.6/10)
  • Ease of Use: 8.4/10 (Category avg: 8.4/10)
  • Ease of Admin: 8.5/10 (Category avg: 8.3/10)

Who Is the Company Behind AudienceView Professional?

  • Seller: AudienceView
  • Year Founded: 2002
  • HQ Location: Toronto, CA
  • Twitter: @audienceview
    1,759 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    290 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Performing Arts, Entertainment
  • Company Size: 91% Small, 6% Medium

What Do G2 Reviewers Say About AudienceView Professional?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive customer support of AudienceView Professional, providing creative solutions and timely issue resolution.
  • Users value the exceptional customer support of AudienceView Professional, which assists in seamlessly meeting varied organizational needs.
  • Users find AudienceView Professional easy to use, with seamless integration and user-friendly customer navigation enhancing their experience.
  • Users appreciate the ease of use and feature richness of AudienceView Professional, enhancing organization and efficiency.
  • Users commend the quick response time of AudienceView Professional, ensuring timely resolutions for any issues encountered.
Cons
  • Users find the high fees somewhat burdensome, though they consider them average for the industry.
  • Users face limited customization in AudienceView Professional, hindering usability and consistency across various functionalities.
  • Users find the limited features of AudienceView Professional hinder their ability to track sales and measure ROI effectively.
  • Users find the poor interface design of AudienceView Professional impedes usability and integration with other systems.
  • Users struggle with poor reporting, as it lacks clarity and complicates financial analysis and event tracking.

What Are Recent G2 Reviews of AudienceView Professional?

What Are G2 Users Discussing About AudienceView Professional?

Veevart

Veevart is the all-in-one platform purpose-built for museums and cultural institutions, bringing ticketing, memberships, fundraising, CRM, finance, retail, and operations together into a single source of truth. By replacing disconnected systems and eliminating data silos, Veevart helps organizations streamline workflows, simplify daily operations, and gain a complete view of visitors, members, donors, and transactions. With real-time insights and automated processes, teams can make better decisions, and strengthen audience engagement across every touchpoint. From growing memberships and increasing revenue to deepening donor relationships, Veevart empowers museums to work more efficiently and focus on what matters most: creating meaningful cultural experiences and advancing their mission.

Average Rating: 4.7/5.0

Total Reviews: 25

How Do G2 Users Rate Veevart?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.8/10)
  • Quality of Support: 9.7/10 (Category avg: 8.6/10)
  • Ease of Use: 7.9/10 (Category avg: 8.4/10)
  • Ease of Admin: 7.6/10 (Category avg: 8.3/10)

Who Is the Company Behind Veevart?

  • Seller: Veevart
  • Company Website:
  • HQ Location: Miami Beach, US
  • Twitter: @Veevart
    149 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    83 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Museums and Institutions
  • Company Size: 72% Small, 4% Medium

What Do G2 Reviewers Say About Veevart?

AI-generated summary from verified user reviews

Pros
  • Users praise Veevart's responsive customer support, making setup and ongoing use smooth and hassle-free.
  • Users appreciate the ease of use of Veevart, enabling efficient daily operations and streamlined management.
  • Users appreciate the easy setup of Veevart, complemented by responsive support that simplifies the initial process.
  • Users find Veevart's comprehensive insights invaluable for daily operations and decision-making in their organizations.
  • Users value Veevart for its seamless integrations with Salesforce, enhancing operational efficiency across various organizational functions.
Cons
  • Users find the difficult learning curve of Veevart challenging, especially for those unfamiliar with Salesforce.
  • Users find the learning curve steep with Veevart, especially regarding features and backend complexities.
  • Users find that learning Veevart can be challenging due to its complexity and the need for prior Salesforce knowledge.
  • Users find limitations in customization and functionality, impacting their overall satisfaction with Veevart's offerings.
  • Users express frustration over limited features in Veevart, impacting customization and functionality for museum needs.

What Are Recent G2 Reviews of Veevart?

What Are G2 Users Discussing About Veevart?

ThunderTix

ThunderTix is a cloud-based ticketing, box office, and venue management platform built for theaters, performing arts organizations, live music venues, schools, museums, attractions, and other live event organizations. Designed for both general admission and reserved seating events, ThunderTix helps teams manage ticket sales, season subscriptions, flex passes, memberships, donations, merchandise, concessions, volunteers, patron relationships, reporting, and event marketing from one centralized system. Unlike ticketing platforms that take a percentage of every sale, ThunderTix offers predictable subscription-based pricing and gives organizations more control over their revenue, patron data, fee structure, and buyer experience. Venues can sell tickets online, in person, or by phone while managing multiple events, spaces, ticket types, access levels, discounts, and seating configurations from a single administrative dashboard. ThunderTix supports a wide range of event formats, including single performances, recurring events, timed entry, seasonal programming, classes, camps, tours, concerts, fundraisers, and multi-venue operations. Organizations can create branded public event pages, customize checkout messaging, offer promo codes, collect survey responses, manage automated waitlists, and allow customers to complete purchases without requiring them to create an account. For reserved seating venues, ThunderTix includes interactive seating charts, season subscription tools, seat holds, accessible seating options, and flexible seat management for box office teams. For general admission events, venues can manage capacity by date, ticket type, or performance, making the platform equally useful for small theaters, museums, guided tours, school productions, and larger performing arts centers. Beyond ticketing, ThunderTix includes integrated patron CRM tools that help organizations track purchase history, donations, memberships, gift cards, communication history, and customer records. Built-in email tools support event reminders, post-event follow-up, and patron engagement, while reporting tools help teams understand sales trends, revenue, attendance, donor activity, and operational performance. ThunderTix also includes tools for front-of-house and operational teams, including barcode scanning, mobile ticketing, volunteer scheduling and time tracking, merchandise and concessions sales, inventory tracking, and gift card management. These features help organizations reduce reliance on disconnected third-party systems while giving box office, marketing, development, and front-of-house teams access to shared patron and event data. ThunderTix continues to expand its platform with AI-powered tools, including AI-assisted event description generation, AI social marketing support, and an MCP connector that allows organizations to use natural language queries with their ThunderTix data. These capabilities help venues work more efficiently, surface insights faster, and connect ticketing operations to emerging AI-assisted workflows. Public-facing event pages are automatically translated into Spanish for users whose browsers are set to that language. The administrator interface is currently available in English. ThunderTix is especially well-suited for organizations that want a full-featured ticketing system without giving up control of their pricing, patron relationships, or customer experience. With flexible event management tools, integrated CRM and operational features, modern AI-enabled capabilities, and hands-on support, ThunderTix helps live event organizations manage the full event lifecycle from setup and sales to check-in, reporting, and long-term patron engagement.

Average Rating: 4.6/5.0

Total Reviews: 48

How Do G2 Users Rate ThunderTix?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.8/10)
  • Quality of Support: 9.4/10 (Category avg: 8.6/10)
  • Ease of Use: 9.1/10 (Category avg: 8.4/10)
  • Ease of Admin: 8.9/10 (Category avg: 8.3/10)

Who Is the Company Behind ThunderTix?

  • Seller: ThunderTix
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Austin, TX
  • Twitter: @ThunderTix
    466 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Entertainment, Performing Arts
  • Company Size: 83% Small, 13% Medium

What Do G2 Reviewers Say About ThunderTix?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use with ThunderTix, enjoying seamless organization and responsive customer support.
  • Users commend the extremely helpful customer support of ThunderTix, making the experience enjoyable and community-driven.
  • Users praise ThunderTix for their lightning fast response time, ensuring seamless support and community engagement.
  • Users rave about ThunderTix's exceptional customer support, citing quick responses and personalized assistance throughout their experience.
  • Users praise ThunderTix for its efficiency, making event organization seamless and user-friendly for both organizers and buyers.
Cons
  • Users mention that ThunderTix is expensive, with additional setup charges making it less affordable overall.
  • Users find the high fees including setup charges to be a drawback compared to other services.
  • Users find the learning curve challenging, but the system becomes intuitive once understood.
  • Users find the learning difficulty a bit challenging initially, but it becomes intuitive over time.
  • Users desire more customization options for seating charts in ThunderTix to enhance their event management experience.

What Are Recent G2 Reviews of ThunderTix?

What Are G2 Users Discussing About ThunderTix?

Blackbaud Altru

With Blackbaud Altru, you'll: -Increase ticket sales with integrated analytics that enable you to identify trends and behaviors -Deliver a delightful and personalized experience online and offline through group sales, event pre-sales, automated discounts and more -Convert ticket buyers into members and donors through a 360-degree view of constituent behavior with consolidated data collection and layered wealth and demographic information -Save time and effort on program management

Average Rating: 3.6/5.0

Total Reviews: 33

How Do G2 Users Rate Blackbaud Altru?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Quality of Support: 8.7/10 (Category avg: 8.6/10)
  • Ease of Use: 6.6/10 (Category avg: 8.4/10)
  • Ease of Admin: 7.8/10 (Category avg: 8.3/10)

Who Is the Company Behind Blackbaud Altru?

  • Seller: Blackbaud
  • Year Founded: 1981
  • HQ Location: Charleston, South Carolina
  • Twitter: @blackbaud
    32,521 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,272 employees on LinkedIn®
  • Ownership: NASDAQ:BLKB

Who Uses This Product?

  • Top Industries: Museums and Institutions, Non-Profit Organization Management
  • Company Size: 56% Small, 41% Medium

What Are Recent G2 Reviews of Blackbaud Altru?

What Are G2 Users Discussing About Blackbaud Altru?

Aplos

Aplos delivers robust accounting software for nonprofits, empowering organizations with financial certainty and complete clarity over their mission's resources. We provide the specialized tools necessary to manage restricted funds, grants, and complex financial data with precision and compliance. Aplos is a dedicated accounting solution engineered specifically for the unique financial demands of nonprofit organizations. We understand the complexities of managing restricted funds, grants, and diverse revenue streams while upholding transparency and regulatory compliance. Our platform provides precise tools for fund tracking, allowing your organization to clearly see how every dollar is allocated and utilized according to its intended purpose. Effortlessly generate comprehensive, auditor-ready financial reports that adhere to nonprofit accounting standards (like FASB and GAAP). Aplos offers intuitive budgeting capabilities to aid responsible financial planning, alongside automated allocation features that enhance data integrity and reduce manual effort. Gain real-time insights into your organization's financial health, supporting informed decision-making and ensuring unwavering accountability. With Aplos, your complex nonprofit accounting becomes clear, controlled, and compliant, allowing your mission to thrive with unwavering fiscal integrity. Key Features List: Fund Tracking & Management Restricted Fund Accounting Grant Tracking & Reporting Nonprofit Financial Reporting (FASB, GAAP) Budgeting & Financial Planning Chart of Accounts Management Automated Fund Allocations Audit Preparedness Features Accounts Payable Management Expense Tracking Bank Reconciliation Real-time Financial Dashboards

Average Rating: 4.7/5.0

Total Reviews: 98

How Do G2 Users Rate Aplos?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.8/10)
  • Quality of Support: 9.4/10 (Category avg: 8.6/10)
  • Ease of Use: 9.3/10 (Category avg: 8.4/10)
  • Ease of Admin: 9.3/10 (Category avg: 8.3/10)

Who Is the Company Behind Aplos?

  • Seller: Velora
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Fresno, CA
  • LinkedIn® Page: www.linkedin.com
    66 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director
  • Top Industries: Non-Profit Organization Management, Religious Institutions
  • Company Size: 90% Small, 6% Medium

What Do G2 Reviewers Say About Aplos?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Aplos, finding it intuitive for nonprofit accounting without needing extensive knowledge.
  • Users commend Aplos for its thorough and swift customer support, effectively resolving issues and enhancing user experience.
  • Users highlight the easy setup process of Aplos, making onboarding and fund tracking a breeze.
  • Users value the ease of reporting in Aplos, facilitating organization and time-saving for efficient budget management.
  • Users value the user-friendly design and training resources of Aplos, enhancing financial management for churches.
Cons
  • Users find Aplos to be expensive, especially with high subscription costs and additional fees for extra modules.
  • Users encounter reporting limitations with Aplos, requiring extra steps to achieve desired results and manage expectations.
  • Users express frustration with poor customer support, citing high costs for assistance and unresolved payroll issues.
  • Users experience poor reporting from Aplos, facing frustrating inaccuracies and mismatches in requested financial reports.
  • Users express concerns about pricing issues, noting high subscription costs and additional fees for modules.

What Are Recent G2 Reviews of Aplos?

What Are G2 Users Discussing About Aplos?

Virtuous CRM+

Virtuous CRM+ is the AI-powered, Responsive donor management platform that brings your fundraising data and workflows into one modern, connected system. Virtuous CRM+ equips fundraisers to personalize outreach across the entire giving journey and automate internal work. Key Capabilities: - Unified fundraising data in one connected platform to give fundraisers a complete 360-degree view of every donor’s giving, engagement, and relationships. - Real-time donor behavior and engagement insights to reveal timely opportunities for outreach and deepen donor connection. - Automated workflows and task assignments to trigger personalized emails, calls, texts, and actions based on real-time donor behavior. - Integrated email, SMS, and online giving tools to simplify multichannel communication and keep donor journeys consistent and relevant. - Dynamic segmentation powered by real-time data to help teams deliver targeted campaigns that drive stronger results. - Advanced reporting and operational tools to analyze trends, monitor KPIs, and support finance, development, and leadership needs. Seamless Integration With Other Virtuous Products: - Frictionless online giving experiences using Virtuous Raise to increase conversions, recurring gifts, and average gift size. - AI-powered donor profile enrichment using Virtuous Insights to identify high-potential donors. - Enterprise-grade reporting using Virtuous Analytics to forecast performance and inform strategic decisions. - Event and volunteer management using Virtuous Volunteer to unify giving and service data. - AI-generated outreach using Virtuous Momentum to accelerate personalized communication. Nonprofits Using Virtuous CRM+ Have Seen: - 12% increase in donor retention - 0% increase in average gift size - 20% decrease in administrative time Virtuous CRM+ helps nonprofits build deeper donor relationships, automate what matters most, and grow generosity with clarity and confidence.

Average Rating: 4.3/5.0

Total Reviews: 280

How Do G2 Users Rate Virtuous CRM+?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Quality of Support: 8.4/10 (Category avg: 8.6/10)
  • Ease of Use: 8.3/10 (Category avg: 8.4/10)
  • Ease of Admin: 8.5/10 (Category avg: 8.3/10)

Who Is the Company Behind Virtuous CRM+?

  • Seller: Virtuous
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Phoenix, AZ
  • Twitter: @VirtuousCRM
    892 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    204 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director of Development
  • Top Industries: Non-Profit Organization Management, Religious Institutions
  • Company Size: 63% Small, 35% Medium

What Do G2 Reviewers Say About Virtuous CRM+?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive interface of Virtuous CRM+, making it easy to navigate and manage tasks.
  • Users value the intuitive interface of Virtuous CRM+, making it easy and efficient to navigate and use.
  • Users value the knowledgeable and helpful customer support of Virtuous CRM+, enhancing their experience and efficiency.
  • Users love the easy integrations of Virtuous CRM+, streamlining their work for email marketing and event tracking.
  • Users love the intuitive email marketing features of Virtuous CRM+, streamlining their outreach and donor engagement effortlessly.
Cons
  • Users find Virtuous CRM+ expensive for small enterprises, albeit acknowledging its overall quality and effectiveness.
  • Users find form design issues limit practicality for information collection and desire more customization options.
  • Users note integration issues with Virtuous CRM+, impacting functionality despite some helpful event capabilities.
  • Users wish for more customization options in forms to enhance their experience with Virtuous CRM+.
  • Users find that payment issues with forms often hinder effective information collection and payment processing.

What Are Recent G2 Reviews of Virtuous CRM+?

What Are G2 Users Discussing About Virtuous CRM+?

Humanitru

Humanitru is a data management platform designed to help you reach your goals, eliminate frustration, and save time. By consolidating your data, you can more effectively manage your fundraising and supporter engagement activities in one place. Our platform typically replaces legacy CRMs or donor management systems with what we call a supporter engagement platform, looking beyond just donors to the full spectrum of supporter behavior. Humanitru provides many built-in capabilities, such as custom online donation pages, powerful automated data insights, and integrates with a variety of tools, including email marketing platforms, event ticketing platforms, donor prospecting tools, accounting software, and more. The resulting all-in-one view of data allows nonprofits to make strategic decisions and better engage with the supporters who make their mission possible. On average, Humanitru clients achieve: - 62% growth in number of active donors - 57% growth in average donation amounts - 41% reduction in lapsed donors

Average Rating: 4.5/5.0

Total Reviews: 74

How Do G2 Users Rate Humanitru?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Quality of Support: 9.5/10 (Category avg: 8.6/10)
  • Ease of Use: 8.1/10 (Category avg: 8.4/10)
  • Ease of Admin: 8.5/10 (Category avg: 8.3/10)

Who Is the Company Behind Humanitru?

  • Seller: Humanitru
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Richmond, US
  • Twitter: @Humanitru
    20 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director
  • Top Industries: Non-Profit Organization Management, Museums and Institutions
  • Company Size: 89% Small, 11% Medium

What Do G2 Reviewers Say About Humanitru?

AI-generated summary from verified user reviews

Pros
  • Users commend the dedicated customer support of Humanitru, consistently offering swift and effective assistance when needed.
  • Users find Humanitru's ease of use and responsive support invaluable for navigating and customizing the system effortlessly.
  • Users appreciate the Donor Management capabilities of Humanitru, benefiting from seamless integration and user-friendly reporting.
  • Users value the ease of use of Humanitru, praising its straightforward navigation and responsive support.
  • Users value the easy customization of Humanitru, enabling seamless integration with their organization's branding and needs.
Cons
  • Users find the interface clunky, experiencing inefficiencies and clutter that hinder their overall productivity with Humanitru.
  • Users find the difficult learning curve of Humanitru's reporting features and terminology a bit cumbersome and time-consuming.
  • Users face lacking features in Humanitru, such as limited reporting, integration issues, and missing options for promotions.
  • Users find the missing features in Humanitru create significant inconveniences, affecting efficiency and overall user satisfaction.
  • Users find Humanitru's interface clunky, struggling with inefficiencies and excessive data clutter in the design.

What Are Recent G2 Reviews of Humanitru?

What Are G2 Users Discussing About Humanitru?

Givecloud

What is Givecloud? Givecloud is a fundraising platform that helps nonprofits inspire generosity by prioritizing donor connection—not just donation processing. Designed for both evergreen and campaign-based fundraising, Givecloud enables organizations of all sizes to create giving experiences that feel intuitive, rewarding, and personal for supporters. Founded in 2017, Givecloud was built to solve a familiar problem: digital giving often feels transactional and disconnected from impact. The platform empowers donors, streamlines operations, and helps nonprofits build lasting relationships. Today, more than 2,000 nonprofits use Givecloud to grow sustainable revenue and long-term donor loyalty. How it Works Givecloud equips nonprofits with tools to raise funds year-round—through digital donations, recurring giving, memberships, e-commerce, and event registration—while giving supporters more control, transparency, and emotional connection to their impact. The platform integrates directly with leading CRMs and payment providers, eliminating manual work and keeping data flowing cleanly across systems. Givecloud stands out for its donor-first design. Every feature is built to reduce friction and increase generosity, using behavioral science and smart automation to optimize giving moments in real time. This donor-centric approach helps nonprofits deepen supporter relationships and build loyalty at scale. Key Benefits Givecloud’s tools—like Smart DCC, recurring upsells, and predictive suggestions—help nonprofits increase average gift size, grow lifetime donor value, and convert more donors, without adding operational complexity. Organizations using Givecloud report higher conversion rates, 2.2x more donor-covered costs, and a 10% lift in monthly giving. The platform is trusted by over 2,000 nonprofits and has supported more than $500 million in donations. Every feature is built with flexibility and performance in mind. Nonprofits can customize giving experiences without needing technical expertise and operate with confidence thanks to SOC 2 Type II and PCI-DSS compliance.

Average Rating: 4.4/5.0

Total Reviews: 64

How Do G2 Users Rate Givecloud?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.8/10)
  • Quality of Support: 9.1/10 (Category avg: 8.6/10)
  • Ease of Use: 8.3/10 (Category avg: 8.4/10)
  • Ease of Admin: 8.1/10 (Category avg: 8.3/10)

Who Is the Company Behind Givecloud?

  • Seller: Givecloud
  • Year Founded: 2017
  • HQ Location: Ottawa, CA
  • Twitter: @givecloud
    46 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Fund-Raising
  • Company Size: 69% Small, 23% Medium

What Do G2 Reviewers Say About Givecloud?

AI-generated summary from verified user reviews

Pros
  • Users praise the outstanding customer support from Givecloud, noting the helpfulness and responsiveness of the team.
  • Users appreciate the user-friendly experience of Givecloud, benefiting from its convenient features and responsive support team.
  • Users value GiveCloud's intuitive and secure donation process, enhancing donor engagement and streamlining fundraising efforts effortlessly.
  • Users value the easy integrations of Givecloud with existing tools, enhancing efficiency and donation management significantly.
  • Users appreciate the user-friendly interface of Givecloud, making it easy for everyone to adopt and enjoy its features.
Cons
  • Users find limited customization with Givecloud, hindering their ability to create tailored landing and website pages.
  • Users experience a steep learning curve with Givecloud, causing delays and confusion during the onboarding process.
  • Users face data migration challenges with Givecloud, encountering issues when importing information into other databases.
  • Users are frustrated by the inadequate donor ID search and poor integration with Donor Perfect, causing inefficiencies in management.
  • Users find the interface clunky, making navigation difficult and affecting overall donor experience.

What Are Recent G2 Reviews of Givecloud?

WildApricot

WildApricot is an all-in-one membership management software designed to fit your organization's needs whether you're an association, non profit, club, or other type of membership-based organization. Serving over 15,000 organizations already, WildApricot offers the tools needed to run a successful organization. With WildApricot you can easily manage your contacts, create newsletters and send out emails, use their website builder to create your own site, process payments, register event attendees, and more. With a user friendly interface, you have the freedom to customize every aspect of your membership management system. If you need any assistance, the WildApricot support team and community of experts are ready to help guide you and share their best practices.

Average Rating: 3.8/5.0

Total Reviews: 44

How Do G2 Users Rate WildApricot?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 8.8/10)
  • Quality of Support: 7.3/10 (Category avg: 8.6/10)
  • Ease of Use: 7.3/10 (Category avg: 8.4/10)
  • Ease of Admin: 7.5/10 (Category avg: 8.3/10)

Who Is the Company Behind WildApricot?

  • Seller: Personify
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @SmallWorldLabs
    760 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    230 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 73% Small, 16% Medium

What Do G2 Reviewers Say About WildApricot?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the access ease of WildApricot, which effectively manages gated content and membership payments.
  • Users find WildApricot to be affordable, especially given its extensive features and management capabilities in one platform.
  • Users appreciate the all-in-one solution of WildApricot, finding website creation and member management highly convenient.
  • Users find WildApricot to be easy to use, benefiting from its intuitive setup and all-in-one management features.
  • Users admire the excellent event management features of WildApricot, appreciating its comprehensive and user-friendly interface.
Cons
  • Users feel the limited customization options of WildApricot hinder a modern and fresh user experience.
  • Users find the clunky interface of WildApricot outdated, making email design and contact management frustratingly difficult.
  • Users find the contact management tools outdated and lacking important features like segmentation and modern email design.
  • Users find the difficult customization of WildApricot limits the ability to create modern, appealing designs.
  • Users find the email functionality outdated, lacking modern design options and essential features like contact segmentation.

What Are Recent G2 Reviews of WildApricot?

What Are G2 Users Discussing About WildApricot?

Blackbaud eTapestry

Blackbaud eTapestry is an affordable, all-in-one donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. More than 6,000 nonprofits and institutions are using eTapestry to efficiently manage and track fundraising performance, engage new supporters, and maximize existing donor relationships.

Average Rating: 3.3/5.0

Total Reviews: 102

How Do G2 Users Rate Blackbaud eTapestry?

  • Has the product been a good partner in doing business?: 6.2/10 (Category avg: 8.8/10)
  • Quality of Support: 6.8/10 (Category avg: 8.6/10)
  • Ease of Use: 6.0/10 (Category avg: 8.4/10)
  • Ease of Admin: 6.2/10 (Category avg: 8.3/10)

Who Is the Company Behind Blackbaud eTapestry?

  • Seller: Blackbaud
  • Year Founded: 1981
  • HQ Location: Charleston, South Carolina
  • Twitter: @blackbaud
    32,521 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,272 employees on LinkedIn®
  • Ownership: NASDAQ:BLKB

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Fund-Raising
  • Company Size: 72% Small, 25% Medium

What Are Recent G2 Reviews of Blackbaud eTapestry?

What Are G2 Users Discussing About Blackbaud eTapestry?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024

Learn More About Admission-Based Nonprofit Software

What is Admission-Based Nonprofit Software?

Admission-based nonprofit software can be thought of as specialized nonprofit CRM solutions that emphasize membership management and sales revenue tracking. In addition to fundraising and donor management features, these tools provide the functionality to manage membership programs, ticketing and event information, plus POS transactions from on-site shops and restaurants. Admission-based nonprofits depend on this software to provide stellar customer service to members and visitors, while supporting all philanthropic activities. These platforms provide well-rounded functionality to nonprofits that would otherwise need several different solutions to manage their activities.

Key Benefits of Admission-Based Nonprofit Software

  • Integrate on-site sales from gift shops, cafes, and bars
  • Process membership purchases and renewals
  • Record donations from members, attendees, and supporters
  • Manage event registration and ticket sales

Why Use Admission-Based Nonprofit Software?

From retail purchases to memberships, admission-based nonprofits must manage multiple actions beyond typical nonprofits. Specialized tools that integrate data from multiple departments ensures stronger communication and less administrative burden. Nonprofits rely on this software to track accurate data and minimize errors that create negative impressions for members and visitors. Admission-based nonprofit software benefits all staff, allowing everyone to have a holistic view of each individual who interacts with the organization. This insight allows for smart donor stewardship, targeted marketing campaigns for upcoming events and exhibits, and positive customer service. Additionally, all financial information captured, whether from donations or sales, can be consolidated and easily transferred to nonprofit accounting software.

Admission-based nonprofit software automates the membership renewal process, saving valuable staff time. Staff can utilize these tools to verify membership benefits, ensuring appropriate discounts are applied when purchasing food or gift shop items. These platforms allow nonprofits to market upcoming events and exhibits to members. Admission-based nonprofits that align their business and philanthropic activities should consider this software to optimize their daily work.

Who Uses Admission-Based Nonprofit Software?

Admission-based nonprofit software provides tools for zoos, museums, theatres, botanical gardens, and more. Nearly all staff in these organizations utilize the software, including:

Customer service staff — Guest services and sales are important external functions that support admission-based nonprofits’ revenue generation. Those roles include concierge, visitor navigation, and sales. Users rely on software to process transactions, verify memberships, log reservations, and flag visitor feedback. Gift shop and food service staff rely on the POS integration to allow transactions to process in the same system. This function helps with monthly finance reconciliation.

Membership staff — Member satisfaction ensures a stable revenue source year over year. Membership staff reference member records to respond to inquiries and concerns regarding topics such as member benefits, renewals, cancellations, or updates to biographical information. Membership staff can process on-site membership purchases and renewals; these tools also allow online membership purchases. Staff members are tasked with growing membership as well; these tools analyze existing records to identify previous visitors and donors who have not yet purchased memberships.

Fundraising staff — Visitors and members are a prime source of donations, and fundraising staff can pull lists of these individuals who have not made donations to target for outreach. Other staff who interact with visitors can make notes in their records for certain affinities (ex: specific exhibits or events that individual liked) that help fundraisers tailor the pitch.

Event staff — Admission-based nonprofits offer events and exhibits throughout the year that require ticketing and reservations. Event staff track ticket sales, event registrations, and special reservation requests (ex: weddings and birthday parties) through this software. Some solutions allow for event page creation, while others integrate with other specialized tools. All online sales are processed in the software as well, and event staff can verify those tickets on-site during the event. Furthermore, this software tracks an attendee’s entire history of ticket purchases.

Marketing staff — Similar to fundraising staff, marketing staff rely on accurate visitor data to tailor their external communications. For example, visitors who prefer fossil exhibits at a history museum can receive extra promotional materials about those events. Also, communications can be segmented on a variety of attributes, such as membership level, donor or non-donor, and attendance history.

Operations staff — Admission-based nonprofits need to track a variety of metrics to assess their ongoing performance and stability. Operations staff rely on data tracked through this software to monitor visitor numbers, membership retention, exhibit and event attendance, fundraising, and cost-benefit of product sales. These tools help operations staff collaborate with other teams to correct underperforming metrics, as well as forecast based on year-over-year trends.

Admission-Based Nonprofit Software Features

Depending on the product, admission-based nonprofit software offers some or all of the following features:

Membership management — Membership purchase and renewal is at the heart of operations for admission-based nonprofits. Ensuring this revenue source continues to grow each year requires proper tools to automate the processes involved in member acquisition and renewal. Members can reference existing membership and see when upcoming fees are due, and upgrade or downgrade when desired.

POS — All on-site cash register activity consolidates for easy financial reporting. These tools make it easy to process various purchases, membership adjustments, ticket sales, and visitor donations.

Ticketing and admissions — People can purchase tickets for exhibits, shows, classes, programs, and events via online forms. Staff utilize the software to verify these tickets on-site.

Business insights — Internal and external stakeholders rely on data to determine overall organization performance. Build custom reports to demonstrate visitor growth, program attendance, membership renewal, and more. This data is important to have for fundraisers, board meetings, and team reviews. These insights allow organizations to adjust their expenses and resources. Furthermore, these insights allow visitor experience to be assessed and improved.

Marketing — All captured visitor data informs marketing strategy. Through these insights, marketers can target segmented groups across a variety of channels, from SMS to direct mail. Robust solutions allow personalized promotional offers and automated digital communication for specific customer activity. Users can track previous communications and assess open and click through rates.

Moves management — Fundraisers have access to crucial data to determine potential donors. Information including previous ticket purchases, subscriptions, and memberships allow for powerful insights into a potential donor’s interests. This software allows start-to-finish tracking when cultivating donors; all staff have access to these records when necessary. Membership staff can flag specific individuals for fundraising staff to follow up with for conversation.