DocuSign CLM Reviews & Product Details

DocuSign CLM Overview

What is DocuSign CLM?

While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing the pace of doing business, increasing risk, and frustrating customers and employees. DocuSign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees. Key Features: Central Repository, Advanced Search & Find, Version Control, Clause Library, Collaboration with internal and external parties, Redlining, Simple & Advanced Workflows, Tagging, Mobile Access, Multi Platform integrations (including tight integration with Salesforce).

DocuSign CLM Details
Languages Supported
English
Product Description

DocuSign CLM contract management and content management platform makes it easy for employees, customers, partners, and vendors to create, share, process, and approve contracts, documents and content.

How do you position yourself against your competitors?

DocuSign CLM allows organizations to automate manual tasks, orchestrate complex workflows, and eliminate unnecessary risk. The end result is more efficient employees, an accelerated pace of doing business, and increased compliance. All of this is delivered through an offering that is easy to implement, use and extend across the entire organization. Compared with other vendors—which are harder to deploy and, once running, harder to adapt for other use cases—CLM customers experience a quicker path to value and easier expansion to more use cases.


Seller Details
Seller
DocuSign
Company Website
Phone
1‑877‑720‑2040
Year Founded
2003
HQ Location
San Francisco, CA
Twitter
@Docusign
163,169 Twitter followers
LinkedIn® Page
www.linkedin.com
5,819 employees on LinkedIn®
Description

DocuSign pioneered the development of e-signature technology, and today offers one of the top global e-signature solutions. It’s just part of their broader cloud-based System of Agreement Platform, which allows companies of all sizes and across all industries to quickly modernize and digitize the entire agreement process—all the way from preparing agreements to signing, enacting and managing them—from almost anywhere in the world, on practically any device.

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DocuSign CLM Screenshots

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DocuSign CLM Reviews

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AE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Ease of use and scalability. It has a short learning curve for new users, but a great deal of capability for power users. Review collected by and hosted on G2.com.

What do you dislike?

Some third parties still challenge the use of esignatures. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Look at SpringCM before considering a large upfront investment in other systems. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed to tie in 19 businesses to a system that was easy to use and would work well with diverse IT solutions. We also wanted a cloud based solution that didn't require IT support. SpringCM has served us well for several years. Review collected by and hosted on G2.com.

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Office Manager, Billing/Legal Assistant
Accounting
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

SpringCM allows multiple users to share and edit documents online. Documents can be viewed or edited without the need to download them to your desktop or laptop. This helps to avoid having multiple versions of the same file and also avoids having to overload your computer with downloads. The search engine is also fairly good, and I am usually able to locate the document I am looking for with the advanced search tool. Review collected by and hosted on G2.com.

What do you dislike?

Though it serves its purpose as a collaborative file sharing platform for our office, it is a clunky system that is far outshined by services like DropBox and OneDrive for Business. It lacks the ability to have a folder that syncs with your computer, which often results in co-workers forgetting to upload the documents they are working on. I also prefer the collaborative features in DropBox, OneDrive and GoogleDrive, where you can add comments, notes or track changes made by other users accessing the document. For me, I have worked with far more useful software which offer everything SpringCM offers, with additional features that make working in teams more efficient and less frustrating. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend trying out DropBox, OneDrive or GoogleDrive first. I think you will find the features are far more useful and the services are generally more intuitive and user-friendly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is essential for a law office to maintain a digital database of client documents, notes, and financial records. My office has worked hard to develop a system for utilizing SpringCM that allows it to serve its purpose as an online document storage system that multiple team members can access. However, as I mentioned before, I feel many other services could top the features offered by SpringCM - and likely for a much more reasonable fee. Review collected by and hosted on G2.com.

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Open Discussions in DocuSign CLM
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I love the versioning of documents so you don't have to have hundreds of files called "XXX - V1.doc" and "XXX - V2 - MD edits.doc" or "XXX - V3 - MD edits - FINAL". <---annoying. SpringCM allows teams to share documents via links to their platform (so you never have to send another attachment via email) and understand what the latest version of that document is. There are a lot of other features, like workflow, but this is what I found the most useful to me. Review collected by and hosted on G2.com.

What do you dislike?

I had a hard time setting up the desktop sync at first. This is where your documents automatically get synced to your instance of SpringCM. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Document management. Permissioning of documents. Document versioning management. Review collected by and hosted on G2.com.

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CRM Developer
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I build SpringCM solutions for a living. SoO, what I like best is from an administrator's point of view. I like building Workflows best. Review collected by and hosted on G2.com.

What do you dislike?

Customer's sometimes have a difficult time maintaining a solution longterm after the initial implementation project. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

SpringCM is the absolute best Contract Management solution Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Centralized file storage. Contract Management, Document Generation, Integration with Salesforce and eSignatures. Review collected by and hosted on G2.com.

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AA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

SpringCM has great search functionality and they have done a lot with UI lately. Review collected by and hosted on G2.com.

What do you dislike?

When I am explaining SprignCM to people I am constantly saying "but" you can click here to do this BUT it doesn't do x, you have to click over here to do x but then it doesn't do y (when x and y make sense to be together). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Contract workflow management and creation. Review collected by and hosted on G2.com.

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AG
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I appreciate SCM's leadership - I've met with upper management several times and they are incredible salesmen. I also appreciate the support team - whenever I've put in a ticket someone has gotten back to me quickly. Review collected by and hosted on G2.com.

What do you dislike?

Almost everything. From the clunky interface to the lack of specialized support down to the inability to put our data in and get it out. The interface is outdated and slow. Our contract requires specialized support, which is difficult to get. Emails go ignored for weeks, sometimes months. SCM cannot handle special characters in their data, which is a problem when you deal with scientific information. Ampersands, double quotes, degree symbols - all of these symbols are broken once they go into SCM's database. We have to scrub our data before entering it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are using it for extremely simple lateral workflows, I'm sure it will work fine. Otherwise, avoid at all costs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

N/A Review collected by and hosted on G2.com.

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Response from Will Wiegler of DocuSign CLM

Thank you for the positive comments about the SpringCM leadership team and our amazing support team. We appreciate hearing this. But I am concerned about your comments regarding the lack of response to your emails. I apologize for this and would like to identify and address the problem, as well as discuss the challenges you are having with the use of special characters and the product interface. Would you be willing to provide your contact information so that we can reach out directly?

Please feel free to contact me and I'll personally ensure that we follow up. Thank you.

Will Wiegler

Senior Vice President and Chief Marketing Officer, SpringCM

wwiegler@springcm.com

312-253-8232

AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Easy interface for basic users. Linked with Salesforce. The call in help line was ok - not instant but pretty fast but that is just for basic user questions. Review collected by and hosted on G2.com.

What do you dislike?

1. The program would often breakdown communication between Salesforce and SpringCM, not filling in the template fields as needed or at all. It dropped information regularly. We never got a fix. 2. The workflow is limited. Our work orders/contracts have many variables for approvers and reviewers. That was unwieldy and at times not functional within the SpringCM environment. 3 The initial setup was a nightmare. It was confusing and took nearly a year while we paid for the service but could not use it. We had to be almost as tech savvy as they were with workflow issues in order to advise them how to build it. We needed expert advice, not just a tech head. Technical support was expensive. We needed more template making (required coding) and that was at a premium. Complaints and help would take WEEKS AND MONTHS to get a response. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you have crack IT and ops teams ready to guide you internally with set up, and make sure your IT learns this system because additional configuration/advanced support is expensive and slow. If your workflow is complicated in that the reviewers and approvers vary beyond a basic handful of the same people, this won't work for you. This company seems underpowered in terms of staff? Customer service took weeks and months and some things never got resolved. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

None. We had to drop it. We were attempting to solve approval tracking and version control. Now we use Box for that. Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

SpringCM has a team of most knowledgeable folks about the product they are trying to introduce. Review collected by and hosted on G2.com.

What do you dislike?

I think they are outgrowing themselves, as implementation and kick off do take quite a bit of time. To be fair though, they do provide you with some information to go over, but for a while you are on your own, learning about the product. Better kick off strategy, that is what they need. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Seems like a pretty straightforward solution for better file management. Do learn as soon as you can about their workflow solutions as they look awesome. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have been using an out of the box storage solution from another company for year. We grew, needed to provide better and faster access to files, here is where SpringCM came to he rescue.

It was only an added bonus to learn that we can also consider better workflow processes in our document execution processes. Review collected by and hosted on G2.com.

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General Counsel
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ability to keep and maintain contract templates in Word as well as the ability to generate actual contracts using standard word features makes SpringCM incredibly powerful and flexible. The result is a small learning curve for end users and almost immediate return on investment. Review collected by and hosted on G2.com.

What do you dislike?

SpringCM lacks the type of sophisticated documentation that I'd expect from an enterprise system of this sort. They say they're working on this, but it certainly introduces an unexpected level of complexity and uncertainty to the product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We've implemented contract negotiation workflows and document creation processes. We're slowly integrating most of our company's Salesforce data into the contract process. Review collected by and hosted on G2.com.

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AO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The workflow tool is powerful and can do some pretty cool and advanced things. Attributes give incredible flexibility in organizing documents, syncing with Salesforce or other systems. Review collected by and hosted on G2.com.

What do you dislike?

The interface is dated and inconsistent. Icons are the opposite of intuitive, the sync application is buggy and error-laden with conflict resolution a constant, painful fact of life.

Security is immature without the ability to allow users to administer user access or manage workflows, but limit their access to sensitive documents. (e.g. a super user has access to everything).

You need an advanced degree to attempt workflow creation or modification and only a developer has a chance of succeeding.

Search is painful. For example, search results cannot be configured to display a full path, so multiple results in similarly named folders appear identical in search results.

Sharing is archaic and cumbersome. Few options exist for controlling how inside or outside links are managed, expire, controlled.

The Salesforce integration app is slow and unintuitive.

Overall, the system needs the help of a serious overhaul from a user experience perspective. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I strongly advise against this product. There are far better platforms available and the only reason we are still with them is the cost of switching. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our primary business problem we solved was storing PDF copies of contracts, invoices and other documents generated out of Salesforce and associated with records in that org. Our secondary objective was centralized cloud document storage. As to the first, the setup was challenging with the complexities of setting up workflow representing a significant barrier, but ultimately successful in storing and associating the documents. The latter objective is painfully unsolved as the platform, sync and interface limitations make adoption challenging and user experience dismal. Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The best features for our company is the document storage and access availability. SpringCM offers a dynamic workflow process that is easy to follow and allows all users the ability to see where a pending document is at all times. It also helps that SpringCM works with other products such as DocuSign and Salesforce. Spring has helped make life easier when working in SalesForce. Review collected by and hosted on G2.com.

What do you dislike?

I have very minimal dislikes of the software. I would like a more flexible workflow that can be rerouted or changed as needed. Once the workflow is set, it is not very easy to change it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would suggest that anyone considering SpringCM should know exactly what is required to make this product helpful to their company in order to have a successful creation of a workflow process. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

SpringCM has allowed multiple employees to know what steps have been taken in each contract process. It has made content storage easy and readily available with one click. It has saved time and efficiency when creating a new contract and in searching for old contracts. Review collected by and hosted on G2.com.

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AM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ease of use on the user side. The system also has very good and direct customer service. We tend to have access to develops quickly when needing to correct a bug or implement a fix. Review collected by and hosted on G2.com.

What do you dislike?

On an administration side, there is still a lot of manual process in editing CSV's and configuration files. This can lead to easy mistakes and often some puzzling outcomes. A CSV editing tool built in and full SSO integration would make the system more robust. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be sure to spend time getting to understand the administration side of SpringCM. This is where an overabundance of time can be spent. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving efficiency issues that persisted with signing of contracts. We are also centralizing all of our documents into securely managed folders. We have also found business cases in IT and HR that allow quicker onboarding after approvals. Review collected by and hosted on G2.com.

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Associate Legal Counsel
Telecommunications
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It is hard to pick just one thing. I love how everything is based off attributes. Allows us to set up numerous alerts so we don't miss key dates. Also love the search function. It is a very easy system to use. Review collected by and hosted on G2.com.

What do you dislike?

It is not necessarily a criticism of SpringCM rather than a personal issue. It is a very free-form system so you can set it up however you want. That was overwhelming at the start because we had never used a cms before so we didn't know what we didn't know. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a great system, especially for a small legal department. The support was awesome as we tried to get it set up. They helped a ton!!! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were missing key dates (expiration, renewal, termination, etc.) with contracts. By setting up numerous attributes (alerts), we are no longer missing those. It also has helped us figure out which contracts are still in effect and which ones are not. We did not have a good handle on this before. Review collected by and hosted on G2.com.

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AM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Feeling organized of what we have in place and the terms we have with all of our clients, can be simply pulled with a report, helping us to stay on top of expiration dates, discounts provided, mutual terms etc. Review collected by and hosted on G2.com.

What do you dislike?

The email is not via Outlook, or user friendly; it's only in text, which is not helpful for us. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

SpringCM has provided us with a cloud source for all Associates to utilize and locate stored documents, by simplifying our process, linking attributes to our documents and pulling reports to provide contract details; keeping us organized, proactive and more productive with our turnaround times and overall organization company wide. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Everything is in one place, easy to find, and easy to execute. Other software is too complex and takes too long to complete. SpringCM is easy to use and very smart. Review collected by and hosted on G2.com.

What do you dislike?

The only thing I really disliked was the setting up time. This is probably due to the fact I am impatient, but once it is setup, it's great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our SOW system was dependent on a bunch of teams, which caused missed SOW's to be saved and searchable. SpringCM places all of our documents in one place, allows us to see where SOW's are in the execution phase, and the search function is amazing. Review collected by and hosted on G2.com.

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AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The best things that I like about SpringCM is that my colleagues can send their executed contracts to a folder simply by providing them a simple email address and I don't have to train everyone of them to do it. Also, I love the reminder feature for contracts. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that workflows don't come included in the minimum package. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The solution is provides for my company is that it is finally a central repository for all contracts that are housed in different places. I work for a virtual company so this is key. Review collected by and hosted on G2.com.

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AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

dynamic search means never losing track of a document and security is amped up so need to know can be enforced. Review collected by and hosted on G2.com.

What do you dislike?

Licenses are pricey and doesn't integrate as fully as I was hoping (with Salesforce) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Map out your plan in advance, makes setup much easier. And, get that training time! You don't have to use it all at once but it is so nice to have when you need it!! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Reminders are so helpful! We have more lead time to work on renegotiations which gives us an edge where we need it most! Review collected by and hosted on G2.com.

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Applications/Desktop Support Analyst
Transportation/Trucking/Railroad
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

- The workflow solution is in depth enough for our workflows, and is simple enough to use

- The entire UI is slick and responsive

- The document management is full features, beyond just contract management

- (Most) everything works the way you think it should work

- Staff and support are friendly and helpful Review collected by and hosted on G2.com.

What do you dislike?

- The workflow builder UI doesn't quite match up to the rest of it. New workflow builder incoming though.

- The preferences screen never seems as intuitive as the rest of the product

- I've made changes to the UI in the past and struggled to change or revert them Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We struggle with document management in general. Contracts are their own special case. Spring will be solving that for us, by giving us a repository that's searchable and customizable. The metadata and workflows are just bonuses on top of that. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We are still in the implementation process, but decided to go with Spring because of the many positives - the tracking/comments in the documents, the email capabilities inside of Spring, the connection with Salesforce, the tracking of the entire process. We are very excited to get up and running! Review collected by and hosted on G2.com.

What do you dislike?

As we are still in implementation, I can't say I have found any concerns. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I anticipate a much faster contracting process, great reporting and tracking abilities and an overall smoother and more scalable process for our company. Review collected by and hosted on G2.com.

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AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Interface inviting to users & history feature Review collected by and hosted on G2.com.

What do you dislike?

Difficulty to develop changes for doc generation Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Workflow through multiple teams is much easier with SpringCM, and the ability to see the history of a document and post comments on the contract is super helpful in providing transparency for our team.

The SpringCM support team has also been extremely helpful to my team and those I manage - from the team at HQ to the Live Support feature on the website, I always feel like there is a place to get answers. Review collected by and hosted on G2.com.

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Advisory Board
Legal Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I really like the fact that SpringCM has a robust app that allows for easy movement of documents to and from mobile devices to the SpringCM app. I can review and save documents I access on my mobile devices in a flash! Review collected by and hosted on G2.com.

What do you dislike?

Workflows and security roles can be a bit tough to implement and manage. Also the reporting function that allows us to track and manage various user licenses could use some work. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We did not use SpringCM for Contract Management currently but are considering adding this service. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

SpringCM was chosen because of it's look and feel. It looks and feels like it's a Mac versus a PC. That is its best feature...it's easy to use. Review collected by and hosted on G2.com.

What do you dislike?

As of right now, the only thing I dislike is the fact that end users need a license to integrate with the system. I would love to see everyone who just uses the system to check their client accounts and see contracts in the system be free without a license being needed. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We reviewed a lot of other products, and for what SpringCM can do and the price, you won't beat them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are adding templates into the system to make our contracting process smoother and more efficient, which also will help with tracking and follow ups. Review collected by and hosted on G2.com.

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Director, Salesforce.com & Business Applications
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ability to Check-In/Check-Out while collaborating on a document andSalesforce integration is great. The Doc Launcher makes merge templates powerful. Review collected by and hosted on G2.com.

What do you dislike?

It's a decently pricey add on if you have a large Salesforce user base. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using it for contract and proposal collaboration. Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The best thing i like is that it can be easily integrated with Salesforce.We can store data in Salesforce and generate Contracts through spring CM saving the cost. Review collected by and hosted on G2.com.

What do you dislike?

The documentation should be a bit simple.Also currently the documentation is very less which makes it difficult to use functionality .It also has sometimes Syncing issues when connected with Salesforce . It takes sometimes 30 minutes to sync a user of Salesforce with SpringCM. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go for it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are generating Contracts of fixed template and dynamically getting the data and saving it it in SpringCM. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the ease of start up as well as set up with implementation. We are currently using it with SFDC. Review collected by and hosted on G2.com.

What do you dislike?

Logging in outside of SFDC can sometimes warrant a pain, but as long as utilizing through your software, the views seem to be seamless and easily navigated. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have a central location for access, along with docusign, we no longer have the need to utilize paper. Review collected by and hosted on G2.com.

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