Introducing G2.ai, the future of software buying.Try now

Docusign CLM Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Docusign CLM Media

Docusign CLM Demo - Manage and interact with agreements directly on your Opportunities.
Manage and interact with agreements directly on your Opportunities.
Docusign CLM Demo - Generate new agreements from predefined templates.
Generate new agreements from predefined templates.
Docusign CLM Demo - Merge Salesforce data into contract with simple forms.
Merge Salesforce data into contract with simple forms.
Docusign CLM Demo - Review and approve from any location or device.
Review and approve from any location or device.
Docusign CLM Demo - Create workflows for collaboration and review.
Create workflows for collaboration and review.
Docusign CLM Demo - Centralize negotiation, redlining and version control.
Centralize negotiation, redlining and version control.
Product Avatar Image

Have you used Docusign CLM before?

Answer a few questions to help the Docusign CLM community

Docusign CLM Reviews (460)

Reviews

Docusign CLM Reviews (460)

4.3
460 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
SL
IT Manager
Computer & Network Security
Mid-Market (51-1000 emp.)
"Organized, Automated Contract Management With High Visibility"
What do you like best about Docusign CLM?

Docusign CLM is organized in matters contract management, proper drafting and vibrant negotiation for easy execution

Most of contract management tasks like approvals are automated to enhance quality services and save on time

Docusign CLM integrates with other e-Signature solutions and this makes documents legally binding

The app shows the exact position a contract is in it’s cycle, demonstrating high visibility Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Docusign CLM is completely powerful, but the tool needs a comprehensive set up that can be draining

The price for Docusign is premium and the implementation process is demanding Review collected by and hosted on G2.com.

AC
Homebound Case Manager
Small-Business (50 or fewer emp.)
"Efficient Client Paperwork Management with DocuSign CLM"
What do you like best about Docusign CLM?

I like that DocuSign CLM provides tracking and notifications to both the client and me. When I send a document out, I know where it is and what its status is. I can control the document by either resending, editing, and more, which makes it very convenient for me to complete my paperwork. With tracking, I can see whether the client has received the document that needs to be signed and whether they've completed it. Since I have multiple clients on my caseload, I can keep track of all of them at once, which is very helpful for time management and efficient processing of paperwork. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

If I need to redo a DocuSign form and I had edited the fields in DocuSign, I'd have to start from a fresh template or document if I wanted to edit those fields after sending the form out. Review collected by and hosted on G2.com.

Cynthia J.
CJ
Realtor.
Small-Business (50 or fewer emp.)
"Effortless Signing, Time-Saving Powerhouse"
What do you like best about Docusign CLM?

I like DocuSign CLM because it's easy and convenient for getting signatures without having to meet in person or exchange emails. The saved signature feature is great since I don't have to do a new one each time. The steps are quick and the instructions are straightforward, letting me just press send or complete, and it's done. The initial setup was simple too, just getting the signature the way I wanted. Easy access to DocuSign CLM saves a lot of time and lets me get paperwork back to the sender quickly, sometimes within minutes. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

The only thing that could be improved is sometimes it's hard to get your signature on the exact line. For the most part, that's probably happened one time for me. Review collected by and hosted on G2.com.

"Simplifies Signatures Across Borders with Ease"
What do you like best about Docusign CLM?

I appreciate how user-friendly Docusign CLM is, even if you've never used it before, as it guides you through to where you need to be once you click the link. I love that I can 'set it and forget it,' meaning I can set up everything from the initial submission, give it prompts on how I want the requests sent, and then see the finished product at the end of it. The initial setup was very easy, as our procurement team had no issues setting up our accounts. It was a game-changer as it allows us to get signatures across businesses and countries, and it's a certified, acceptable medium that's beneficial when someone is not in the office, or by their laptop, especially in urgent matters. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I don't like that I have to recall the entire document if there is an error. It would be nice if I could just fix the error, notify the recipients and continue. This is particularly frustrating if the error doesn't affect the outcome. Review collected by and hosted on G2.com.

George C.
GC
Sales Executive
"Effortless Contract Management, Streamlined Signing Process"
What do you like best about Docusign CLM?

I like Docusign CLM because it's simple and direct, with nothing overly complicated about it. Its guided signing journey is especially useful because customers know exactly where they need to read and sign, without having to look through every single page. This feature increases the signature rate at the end of a sales cycle. Additionally, the initial setup was really easy and took me just a few minutes. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

The main thing I've noticed over the years is flexibility in templates. Sometimes, if there's a preloaded template perhaps from sales ops, it can be a bit difficult to have to delete the template and then add your own one in and figure out where things to be signed. Review collected by and hosted on G2.com.

Isabele M.
IM
Customer Support Associate
Small-Business (50 or fewer emp.)
"Effortless Digital Signing and Seamless Contract Management"
What do you like best about Docusign CLM?

This platform is very easy to use, and typically, anyone who receives a contract or document to sign digitally through it can do so without any trouble. Additionally, managing contracts is straightforward and intuitive. The platform is also integrative, which helps make it an efficient and fast solution. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Once you become familiar with how to use and access all the features, the app feels very intuitive. However, it can be a bit challenging to manage and set up at first. Review collected by and hosted on G2.com.

Linda E.
LE
Senior Pastor
Mid-Market (51-1000 emp.)
"Effortless Digital Signatures with Smooth Document Forwarding"
What do you like best about Docusign CLM?

What is most helpful with this product, is you are able to digitally sign a document and then the document gets forwarded to the next person to sign. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I like everything about this product. I’ve never had any issues with it, and it works exactly as stated. Review collected by and hosted on G2.com.

Sara M.
SM
Marketing and Community Manager
Small-Business (50 or fewer emp.)
"Simplifies Contract Management with Ease of Use"
What do you like best about Docusign CLM?

I like how easy it is to sign up for Docusign CLM and the ability to save templates. It really simplifies sending documents to recipients. There aren't many other softwares that offer such an ease of use, especially when setting up templates so that I only need to type in a name and email. Docusign CLM saves all other fields that need to be filled in on lengthy documents, simplifying the process and saving me time and energy. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I don't can't note anything at all. Maybe integration support? Review collected by and hosted on G2.com.

Ayush M.
AM
senior software engineer
Mid-Market (51-1000 emp.)
"Streamlined Contract Management with Some Integration Hurdles"
What do you like best about Docusign CLM?

I really find the end-to-end automated workflow in DocuSign CLM beneficial, as it makes management faster and more organized. The templates save a lot of time since I don't need to draft from scratch, which helps me create consents more quickly. I appreciate the version control feature during negotiations because it allows us to track changes effectively. Additionally, the real-time tracking feature is extremely helpful for following up on contracts or consents. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Integration with Salesforce or other tools require effort and technical support, sometimes the UI feels slow, and the search can be more flexible and accurate. Review collected by and hosted on G2.com.

Abdul H.
AH
Practice Associate
Enterprise (> 1000 emp.)
"Effortless Document Signing, Excellent Tracking"
What do you like best about Docusign CLM?

I like how the turnaround time for the signature process has decreased drastically with Docusign CLM. It's also easier now to keep track of all our documents and follow up on them during the signature process. The shared access feature is great because all team members can track the status of documents, which is really helpful when the business owners of these documents are on leave or taking a break. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

The process of integrating with other apps is a little complex and can be simplified. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

14 months

Average Discount

12%

Docusign CLM Comparisons
Product Avatar Image
Icertis Contract Management Software
Compare Now
Product Avatar Image
Microsoft SharePoint
Compare Now
Product Avatar Image
Conga CLM
Compare Now
Docusign CLM Features
Contract Creation
Contract Templates
Contract Editing
Software
Documents
Automation
Workflow
Product Avatar Image
Product Avatar Image
Docusign CLM