Here are a few **newer (or increasingly noticeable) things about Conga CLM that I like**, especially compared to how CLM tools used to feel:
* **Improved contract authoring experience**
The clause library and template management feel more structured and reusable, making it easier to standardize language while still allowing flexibility where needed.
* **Better automation across the contract lifecycle**
More steps—request intake, approvals, versioning, and execution—can now be automated end to end, reducing manual handoffs and email-driven processes.
* **Stronger Salesforce alignment**
The tighter integration with Salesforce objects (Accounts, Opportunities, custom objects) makes contracts more contextual and easier to track alongside deals.
* **Enhanced visibility and reporting**
Contract status, bottlenecks, and key milestones (like expirations and renewals) are easier to surface, which helps with proactive contract management.
* **Clause and obligation control**
The ability to manage fallback clauses, conditional language, and obligations improves compliance and reduces legal risk.
* **Scalability beyond legal teams**
CLM is increasingly usable by sales, procurement, and operations—not just legal—without sacrificing governance.
Overall, what I like most is that Conga CLM is moving from being just a **contract repository** to a more complete **contract lifecycle platform** that supports speed, compliance, and visibility at the same time.
Review collected by and hosted on G2.com.
Yes—while **Conga CLM** is solid, there are a few areas where it can improve to make the experience even better:
**• Usability & user experience**
Some screens and workflows can feel clunky or unintuitive, especially for non-legal users. Improved UI and clearer navigation would help adoption across teams.
**• Onboarding & training**
Given its capabilities, better in-product guidance, tutorials, and contextual help could reduce the learning curve for admins and business users.
**• Workflow flexibility**
More dynamic and easily configurable workflows (without heavy admin support) would let teams tailor approval and review paths faster.
**• Reporting & dashboards**
While contract reporting exists, richer, more customizable dashboards and analytics—in line with modern BI experiences—would help teams spot trends and risks faster.
**• Template & clause management**
Even though libraries exist, more intelligent suggestion tools or easier reuse/search features would help authors find the right language quickly.
**• Performance at scale**
For very high volumes of contracts or large orgs, performance can lag—optimizations here would help speed up contract creation and search.
**• Integration ecosystem**
Expanding prebuilt integrations with more third-party systems (eSignature alternatives, CLM data in BI tools, ERP/finance) could reduce the need for custom builds.
In short, Conga CLM could improve by becoming **more intuitive, easier to customize, and more performance-optimized**—especially for users outside legal who interact with contracts daily.
Review collected by and hosted on G2.com.
It's great to hear that Conga CLM is automating the creation of contracts and providing real-time visibility into the contract lifecycle, ultimately streamlining the approval process for you. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl
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