Administrative Software

The integration is a strength overall, but there are moments when settings, permissions, or file locations are not as immediately obvious as they could be. In a fast-paced role like mine, even small delays in finding the right document or confirming access can be frustrating.

I find that the mobile experience, while very useful, is not always as smooth as desktop for tasks that require more detail, especially when reviewing longer documents or managing multiple tabs of information at once. Another minor issue is that shared Drives and heavily used folders can become visually crowded over time if teams are not consistent with naming and organization. None of these are major problems, and the platform is still very reliable overall, but there is definitely some room to make navigation and file management feel a little more streamlined.

On the onboarding side, Google Workspace is relatively easy to get up and running with because the tools are familiar, and in my experience it does not require much training to start using core functions like Gmail, Calendar, Meet, and Docs effectively. In terms of AI, features like smart compose, suggested replies, and other built-in prompts are helpful for saving small amounts of time throughout the day, especially when handling a high volume of communication and routine documentation. Review collected by and hosted on G2.com.

Google Workspace is solving a lot of the day-to-day coordination problems that come up in a fast-paced work environment. In my role, the biggest benefit is having communication, scheduling, meetings, file storage, and collaborative documents all connected in one system. It reduces the need to jump between disconnected platforms and makes it much easier to keep track of emails, calendars, shared notes, and team documents without losing time. That has a real impact on workflow because it helps things move more efficiently and keeps communication clearer across teams.

It is also especially helpful for collaboration and access. Being able to work in the same document with other people in real time, join meetings quickly through Calendar links, and access files from different devices makes the workday feel much more organized and flexible. From my perspective as an end user, the value comes from how much time and friction it saves in everyday tasks. Pricing and ROI are not really areas I am directly involved in, since I use Google Workspace through my employer rather than being part of the purchasing or decision-making process, but from a usability standpoint it has been very practical and reliable. Review collected by and hosted on G2.com.

Calendly works very well overall. But there are a few areas where it could be improved. At times, some of the more advanced features can feel limited unless you move to higher tier, which may not be ideal for smaller teams or users with simpler needs. It would also be helpful to have even more flexibility in customization, especially for branding, booking pages, and meeting workflows. Another area for improvement is how certain settings and options are organized. The platform is generally easy to use, but some features can take a little time to locate or configure properly. Review collected by and hosted on G2.com.

I use Calendly to streamline meeting scheduling, saving time and reducing the back-and-forth emails. It simplifies appointment management, prevents overlaps, and creates an organized booking process. This helps us stay on the same page, making scheduling efficient and hassle-free. Review collected by and hosted on G2.com.

The platform is deep, which means there is a learning curve to mastering every nuance of the AI Studio. However, this is entirely mitigated by the high-touch onboarding and the wealth of available resources. Any initial complexity is quickly resolved through their proactive support. Review collected by and hosted on G2.com.

Qualified gives us a 24/7 AI presence that qualifies intent and books meetings in real-time on our website. This helps us move from a "fill out a form and wait" model to "instant conversation and booking." Review collected by and hosted on G2.com.

One downside of SurveyMonkey is that some advanced features and detailed analytics are only available in the paid plans. In the free version, there are limitations on the number of questions and responses you can view, which can restrict more complex surveys. Additionally, customization options for survey design could be more flexible in certain cases. Review collected by and hosted on G2.com.

SurveyMonkey solves the challenge of efficiently collecting and analyzing feedback from a large group of people. Instead of manually gathering opinions or responses, the platform allows users to quickly create surveys, distribute them to different audiences, and automatically collect responses in one place. This helps save time and ensures that feedback is organized and easy to analyze. For me, it is beneficial because it provides clear insights through reports and visualizations, making it easier to understand trends and make informed decisions based on real data. Review collected by and hosted on G2.com.

Custom reports have been upgraded and work well now, but were too limited when we first started with Archie. There are minor issues here and there, for instance settings there are not self-explanatory on what they do. Never came across any bug or downtime though, so that's great. Overall it's not super polished but all of the core features are robust and we can trust the platform to work. Review collected by and hosted on G2.com.

We previously had little data on how much space we needed or how the facility itself should be configured. What we get from Archie still requires a lot of digging into the numbers but we are collecting very interesting insights. Employees and visitors never had problems using it, obviously this was very important for our team. Review collected by and hosted on G2.com.

While Jotform is generally easy to use, some advanced features and integrations are only available in higher-tier plans. At times, managing many features can feel slightly overwhelming for new users. Improving access to more integrations and expanding customer support resources for free users would make the experience even better. Review collected by and hosted on G2.com.

Jotform helps simplify the process of collecting information through online forms. Instead of manually gathering responses through emails or spreadsheets, everything is organized automatically in one place. This makes it easier to manage data, track responses, and streamline workflows Review collected by and hosted on G2.com.

One thing i have noticed is that while there are many free resources some of the best design elements and templates require a paid subscription. Also sometimes aligning elements perfectly can take a bit of manual adjustments. Review collected by and hosted on G2.com.

Canva solves the problem of creating professional quality design quickly without needing advanced design skills. In my corporate work I use it to build presentations, social media creatives and internal communication materials. This saves time and helps me deliver visually appealing content without relying on external designers. Review collected by and hosted on G2.com.

One thing I dislike about Zoom Workplace is that occasional connectivity or audio issues can occur, especially with large meetings or weaker internet connections. Additionally, some advanced features can be a bit confusing for new users, and managing multiple meetings at once can sometimes be cumbersome. Improving stability and simplifying certain settings would enhance the overall experience. Review collected by and hosted on G2.com.

Zoom Workplace solves the challenge of remote communication and collaboration by providing a reliable platform for video meetings, webinars, and team collaboration. It benefits me by making it easy to connect with colleagues, clients, and partners regardless of location, reducing travel time, improving productivity, and enabling more efficient decision-making through real-time interaction. Review collected by and hosted on G2.com.

Only thing is we wish that the Sign Out button on the bottom right-hand corner of the kiosk could be bigger or highlighted to stand out better. When guests need to sign out, they have difficulty finding that button. Review collected by and hosted on G2.com.

We can now see who is in the building for the day, especially if we missed them come into the door. Our office is hybrid, so this allows us to let unexpected guests know whether or not someone is in the office to be able to help them with their needs. It has also allowed our front desk to see if we have trainings for the day and how many people we are expecting at different times which lets us know when it may get busy in the lobby. Review collected by and hosted on G2.com.

This isn’t really a dislike, but I’d like to see more file-sharing programs integrated. Right now, Dropbox is the only option available for clients to upload documents prior to a meeting. It would be helpful to add OneDrive and Google Drive for Business as well, since those are the programs on our approved compliance list. Review collected by and hosted on G2.com.

We’ve had a great experience using GReminders as part of our workflow every day. The AI Note Taker and pre-meeting brief summary generator have been especially valuable. Both features save us a lot of time, help us stay organized, and make meeting preparation much more efficient.

The appointment reminders and scheduling tools have also been extremely helpful. Being able to automate these ahead of time has improved consistency and reduced manual follow-up.

One thing I’m especially looking forward to is even deeper integration with Redtail CRM, which will make the workflow even more seamless for our team.

Overall, GReminders has been a great addition to our tech stack, with great Customer Support as an added bonus. The platform saves time, improves efficiency, and offers practical features that support our day-to-day operations. Review collected by and hosted on G2.com.

Some parts of the platform can feel a bit fragmented, especially since admin settings, user settings, and security controls are located in different places rather than being grouped together. Review collected by and hosted on G2.com.

Microsoft 365 addresses our need for a centralized business platform for communication, collaboration, file storage, and overall productivity. It enables our team to manage email professionally, collaborate on documents in real time, store and share files securely, and stay connected across different locations. As a result, we’ve become more responsive, reduced day-to-day operational friction, and built a stronger foundation for scaling the business. Review collected by and hosted on G2.com.

While Microsoft Outlook is a powerful tool, one drawback is that it can sometimes feel overwhelming, especially when managing a high volume of emails. Important messages can get buried if folders and rules aren’t set up effectively.

Another challenge is that the interface can feel a bit cluttered at times, particularly for new users, which may create a learning curve when trying to use all of its features efficiently.

Additionally, occasional syncing delays between email and calendar—especially across devices—can be frustrating when working in fast-paced environments where real-time updates are important. Review collected by and hosted on G2.com.

These features allow me to stay organised, manage my time effectively, and maintain clear communication with clients and colleagues. It helps me respond quickly, keep track of priorities, and ensure nothing falls through the cracks—especially in a fast-paced, high-volume work environment.

Overall, Outlook enhances my productivity and enables me to work more efficiently and professionally. Review collected by and hosted on G2.com.

Nothing to share other than for a tool that we use every day, it has been nothing but a great addition and resource. Review collected by and hosted on G2.com.

New employees feel welcomed faster. Being included in recognition culture from their first week helps them feel like part of the team sooner. It accelerates that transition from "new person" to "team member.” The analytics that Matter offers has made a major improvement in decision making across teams. Now, we are able to hear from everyone in real time what is working and not working and are able to implement changes when necessary that improves employee experience in real time. Review collected by and hosted on G2.com.

We had a hard time at first getting the machine up and running but once we figured out our own issues, it was easy to integrate. It took a few of us to get it going, but it was unfamiliar to us. Review collected by and hosted on G2.com.

The Receptionist documents all visitors online so it reduces our time spent logging visitors and creating sign in sheets. It is a plus to have everything documented immediately. Review collected by and hosted on G2.com.

I’d like to have more options for giving praise and for managing the team. Also, meeting notifications keep coming through even when a meeting has been canceled or when it was only meant to be a one-time meeting. Review collected by and hosted on G2.com.

Now it’s pretty easy to keep meetings tracked, along with relevant notes, so the parties involved can refer back to the information when they need it. Also, the company culture and overall atmosphere are really improving, especially since people have started to praise it. Review collected by and hosted on G2.com.

The only thing I don't like is that sometimes i have to work with very large dataset for my college and it starts lagging and if i have to analyze large dataset its response becomes slow Review collected by and hosted on G2.com.

Microsoft helps me with one of the biggest problem for me is that dealing with data or dataset, since class 11th class teachers keep assigning roles for organizing my class student data previously it was hard but since I started using microsoft excel it become so much easy I can easily student data like names, parents name, class, roll number, marks etc. organizing become easy like a baby work and also the features it have like formula, sorting student, filtering out ,they removed all the manual work i have to do like organizing number of student who failed, top 5 student. rather doing all of this excel saves my time by its awesome feature's. Review collected by and hosted on G2.com.

Now, not a lot. It works well and its support is good. Review collected by and hosted on G2.com.

Allows up to 50,000 participants all in the one price fee - very good value.

Well worth doing the regular (?weeekly) online training courses to help learn but is a good and clear program that you can learn quickly for the basics and then improve as you become more skilled in its use.

Its support team are really helpful and their use is included in the annual fee. Also has monthly options that allow you to trial it. And have found several sets of non-porgramming students can learn to use it quickly, when doing practicums for us. Review collected by and hosted on G2.com.

Market research and insights development for a range of clients across a diverse range of industries in Australia and overseas.

Benefits are good response rates, good quality data and new or reinforced business-building insights for our clients. Am not permitted to detail those client-benefits as the surveys are proprietary to the clients.

Research has been among customers of clients directly, among panellists from online survey panels, and among staff of clients. Review collected by and hosted on G2.com.

When I have finished working with a flow and click "Next" I get a new tab with the UserPilot interface. And when I launch another edit window, I get a new tab with my product UI. This means I may end up with an endless number of UP and UI tabs open. I wish it would recognize that I already have the UI open and switch to that window, and revert back to the UP window when I am ready to exit the editor. Review collected by and hosted on G2.com.

The time it takes to code help messaging within our software is not ideal. Having UserPilot allow us to reach clients directly almost immediately and solves many issues when it comes to communicating what is needed in a timely way. Review collected by and hosted on G2.com.

I'm not sure if the staff who prepare orders get notified when we edit their Waitwhile system, or if when they go to submit a prepared order as ready to collect they see the edits and need to begin gathering at that time which could delay the customers collection of their multiple orders. Review collected by and hosted on G2.com.

I use Waitwhile to alert customers when their orders are ready, allowing them to shop without waiting. It's easy to enter and edit customer info, helping us gather multiple customer orders efficiently. Review collected by and hosted on G2.com.

I would like there to be more payment options for different countries, or for the option to use currencies other than the euro Review collected by and hosted on G2.com.

Lack of recognition and low employee engagement, manual reward processes, and limited actionable insights into company culture. Review collected by and hosted on G2.com.