--- title: The Receptionist Reviews meta\_title: 'The Receptionist Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 432 reviews by the users' company size, role or industry to find out how The Receptionist works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 432 scale: '5' date\_modified: '2026-08-30' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # The Receptionist Reviews & Product Details Visit Website The Receptionist for iPad, now Sign In App, helps protect your time when you're in the office. Our system handles tasks like guest check-in and notifications, visitor information storage, and badge printing so you can focus on making more meaningful connections with your visitors. With Sign In App, you can create unique, customizable, button-based visitor workflows to match your visitor types and business policies. The system also includes message forwarding, the capture and storage of visitor logs, drag-and-drop badge creation and printing, photo and signature capture, NDA and legal agreement sign-offs, compliance verification, and emergency evacuation notifications that can alert everyone checked into your office of an important event. Our contactless check-in features allow you to check in visitors, have them answer questions, and sign agreements from their mobile devices without having to touch an iPad. Thousands of companies and millions of visitors worldwide rely on our cloud-based visitor check-in solution to help harmonize their visitor and delivery traffic and turn every visit into an advantage. * * * Product Website The Receptionist Seller [Sign In Solutions](https://www.g2.com/sellers/sign-in-solutions) Discussions [The Receptionist Community](https://www.g2.com/products/the-receptionist/discuss) Languages Supported German, English, French, Hungarian, Italian, Japanese, Dutch, Spanish, Vietnamese, Chinese (Simplified) Solution Type Best-of-Breed Overview by Michael Ashford ![Intertek](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intertek") Used by Intertek and 2 others ##### Featured Companies [ ![Intertek](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intertek") Intertek](https://www.g2.com/products/intertek/reviews)[ ![Health Carousel LLC](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Health Carousel LLC") Health Carousel LLC](https://www.g2.com/products/health-carousel-llc/reviews)[ ![Trace3](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trace3") Trace3](https://www.g2.com/products/trace3/reviews) Beta Show More ## Pricing Pricing provided by The Receptionist. ### Core $630.00 1 Site Per Year [ View More Pricing Information ](https://www.g2.com/products/the-receptionist/pricing) ## The Receptionist Integrations (3) What do users say about integrations? Verified by The Receptionist ![Sarah T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah T.") ST Sarah T. Vice President/Interior Design Group Manager Small-Business (50 or fewer emp.) 7/27/2021 "Efficient Gatekeeping with Minimal Hassle" 4/5 What do you like best about The Receptionist? The Receptionist is great for gatekeeping at the front door, whether it's for clients, guests, vendors, or even UPS delivery drivers. I appreciate that it is convenient and connects guests to the necessary people either via email or text, making it much quicker to alert someone that a guest has arrived. It's also easy for users or guests who come to the lobby and quickly alerts people that they have guests, making the process fairly seamless in that regard. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about The Receptionist? The app seems to log out quite a bit. Sometimes I walk by the iPad, either in the morning or the middle of the day, and notice that we've been logged out. It might be an iPad update or something unrelated to the reception app, but I do find myself having to relog in from time to time, which would not be ideal if a guest came and they couldn't access it. Review collected by and hosted on G2.com. What problems is The Receptionist solving and how is that benefiting you? The Receptionist saves us an entire salary and is convenient for connecting with the right people quickly via email or text. It's easy for visitors to use and alerts staff seamlessly. Review collected by and hosted on G2.com. Show More 4/30/2026 Current UserValidated ReviewerSource: Thank You page ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") EW Verified User in Wholesale Small-Business (50 or fewer emp.) 9/25/2024 "Happy new customer" 5/5 What do you like best about The Receptionist? I like that it makes the sign in process for all visitors and contractors seamless with required document acknowledgements. Its easy to set up and very user friendly. Review collected by and hosted on G2.com. What do you dislike about The Receptionist? I dont like that the visitors have to enter all of their information every time they visit. Review collected by and hosted on G2.com. What problems is The Receptionist solving and how is that benefiting you? We are able to require NDA's to be signed with ease as well as making sure that all visitors sign out or at least get signed out. Review collected by and hosted on G2.com. Show More 8/20/2026 Current UserValidated ReviewerSource: Organic MR Maggie R. Labor Relations Manager Mid-Market (51-1000 emp.) 12/12/2025 "User-Friendly Visitor Management with Excellent Support" 4/5 What do you like best about The Receptionist? We like that all visitors are documented online instead of paper like we used to have. The receptionist can notify an employee when they have a visitor. There is a QR code to scan in. The system is very user friendly and was easy to implement. We use the Receptionist on a daily basis. Customer support responds quickly when needed. Review collected by and hosted on G2.com. What do you dislike about The Receptionist? We had a hard time at first getting the machine up and running but once we figured out our own issues, it was easy to integrate. It took a few of us to get it going, but it was unfamiliar to us. Review collected by and hosted on G2.com. What problems is The Receptionist solving and how is that benefiting you? The Receptionist documents all visitors online so it reduces our time spent logging visitors and creating sign in sheets. It is a plus to have everything documented immediately. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Small-Business (50 or fewer emp.) 10/27/2025 "User-Friendly and Customizable, But Missing Salesforce Integration" 5/5 What do you like best about The Receptionist? The app interface is straightforward and user-friendly for our students. Customizing the software to fit our needs was simple, allowing us to create an effective check-in solution. We implemented it in our lobby a few weeks ago, and it has functioned smoothly ever since. The onboarding process was uncomplicated, and working with the company has been a pleasant experience. Review collected by and hosted on G2.com. What do you dislike about The Receptionist? I really wish it offered integration with the Salesforce CRM system. Review collected by and hosted on G2.com. What problems is The Receptionist solving and how is that benefiting you? The Receptionist has provided an effective solution to our challenge of staffing the front desk for appointment check-ins. Since we rely on student employees to staff the front desk, there are often gaps in coverage due to their varying schedules or when they participate in events. This has made it difficult to ensure someone is always available for check-ins, especially if all the students need to step out of the office at the same time, even if only for a few minutes. Now, with the iPad stationed at the front desk, it can be used alongside our student employees for check-ins. If they need to leave briefly, the iPad remains available for students who need to check in, helping us maintain a smooth process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jeanett C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeanett C.") JC Jeanett C. COO Small-Business (50 or fewer emp.) 1/7/2026 "Instant Visitor Notifications Make a Difference" 4.5/5 What do you like best about The Receptionist? We really appreciate receiving notifications about our visitors, as well as having the option to notify them immediately. Review collected by and hosted on G2.com. What do you dislike about The Receptionist? Clients occasionally select the incorrect button, which leads them to contact the wrong person. Review collected by and hosted on G2.com. What problems is The Receptionist solving and how is that benefiting you? The system provides clear identification of client and visitor names, along with precise entry times. It also offers a comprehensive record of daily activities, making it easy to track and review past events. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JM Jeremy M. Safety Health Environment and Quality Manager Mid-Market (51-1000 emp.) 10/24/2025 "Effortless Setup and User-Friendly Experience" 4.5/5 What do you like best about The Receptionist? Ease of setup and use. An easy process to implement for the business. Review collected by and hosted on G2.com. What do you dislike about The Receptionist? Some additional customization would be nice on placement of logos, and consistent backgrounds. The button screen background has only light/dark options which may not match the home/welcome screen. Review collected by and hosted on G2.com. What problems is The Receptionist solving and how is that benefiting you? It replaced the paper logbook, allowing us to not only require visitors to review safety protocols, but also allows us to remotely see who has been in the building and who is still in the building at any time. Perfect for safety drills when contractors or visitors are in the building. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 1/21/2026 "Easy to Use with All the Features I Need—Just Wish for More Customization" 5/5 What do you like best about The Receptionist? It's very easy to use and pretty much has all the features I need. Review collected by and hosted on G2.com. What do you dislike about The Receptionist? There isn’t much I dislike about it. The only thing I’d mention is that I wish it were a bit more customizable—especially in terms of the overall look and the way information and elements are displayed. Review collected by and hosted on G2.com. What problems is The Receptionist solving and how is that benefiting you? It helps our clients when the office coordinator can't be at the desk. This way, clients can still check in or send a message without someone at the front desk at all times. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SM Sandra M. Administrative Assistant Mid-Market (51-1000 emp.) 6/17/2025 "Greatest Team" 5/5 What do you like best about The Receptionist? I wanted to share my appreciation for the receptionist program. It's been incredibly helpful to access real-time information about visitor arrivals and departures. Having this visibility enhances our ability to manage office traffic efficiently and ensures a welcoming environment for our guests. Additionally, the program's feature of storing company information for future reference has been invaluable. It allows us to quickly retrieve details as needed, streamlining our administrative processes. Overall, this program has significantly improved our front desk operations, and I look forward to continuing its use. Review collected by and hosted on G2.com. What do you dislike about The Receptionist? One aspect I will miss is the direct contact I previously had with my representatives. While the program offers many features, I appreciate the personal interaction that facilitated more tailored support. Despite this, I have confidence in the team's ability to provide efficient assistance, and I look forward to continuing to utilize the program's capabilities. Review collected by and hosted on G2.com. What problems is The Receptionist solving and how is that benefiting you? It has been instrumental in streamlining our visitor management process, providing real-time insights into guest arrivals and departures. In the event of an emergency, the ability to quickly access a comprehensive list of individuals currently on-site is invaluable. Additionally, the program's feature of storing company information for future reference has been incredibly helpful. It allows us to efficiently manage and retrieve important details as needed. Overall, The Receptionist has significantly enhanced our operational efficiency, and I highly recommend it to companies of all sizes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CM Caree M. Office Manager Mid-Market (51-1000 emp.) 6/23/2025 "A Very Satisfied Customer" 5/5 What do you like best about The Receptionist? Setting up The Receptionist was very easy and intuitive. I have never set up a product that was that easy and without one headache. I also have used the Customer Service and found them to be so helpful and informative. We use it for every visitor that enters our facility, and they have also found it easy to use. Review collected by and hosted on G2.com. What do you dislike about The Receptionist? I haven't found one dislike about The Receptionist hardware or software. Review collected by and hosted on G2.com. What problems is The Receptionist solving and how is that benefiting you? We need to have our visitors sign waivers as they enter our facility and this makes it so easy for them to sign. I am able to email them the waivers for their records. It also helps us keep track of who is entering and when they enter. I also like that it notifies the person they are here to visit so it eliminates a step for me. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Vanya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanya K.") VK Vanya K. Trustee - Hobart Village Board Mid-Market (51-1000 emp.) 12/17/2025 "Highly Customizable and Effortless to Use" 5/5 What do you like best about The Receptionist? Very customizable and easy to use. Maybe add a dual screen function for a weather app on the side? Review collected by and hosted on G2.com. What do you dislike about The Receptionist? It works very well. Maybe make the edit check in and check out a bit easier to see/more accesible? Review collected by and hosted on G2.com. What problems is The Receptionist solving and how is that benefiting you? The Receptionist is increasing check in accountability, security and visitor logs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about The Receptionist? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about The Receptionist ](https://www.g2.com/products/the-receptionist/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity about 5 years ago Are all features included in the pricing? 1 Upvote 3 [ Join the conversation ](https://www.g2.com/discussions/features-54072a2a-e363-4c30-9170-5b5cd1f8acaf) ![Chattar Singh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chattar Singh R.") CR Chattar Singh Rathore✔ • Last activity about 5 years ago Is receptionist software allow to integrate with third party application? 1 Upvote 4 [ Join the conversation ](https://www.g2.com/discussions/29296-is-receptionist-software-allow-to-integrate-with-third-party-application) [ View all Discussions ](https://www.g2.com/products/the-receptionist/discuss) ## Pricing Options Pricing provided by The Receptionist. ### Core $630.00 1 Site Per Year ### Enhanced $1,260.00 1 Site Per Year ### Pro $1,890.00 1 Site Per Year [ View More Pricing Information ](https://www.g2.com/products/the-receptionist/pricing) The Receptionist Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6441bfbfed296fd3a56f6774bc2a47da/envoy-visitors.png "Product Avatar Image") Envoy Visitors 4.7/5(437) [ Compare Now ](https://www.g2.com/compare/envoy-visitors-vs-the-receptionist) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_aeb8e57baf345dd5449567c96dff3cc4/sign-in-solutions.jpg "Product Avatar Image") Sign In Solutions 4.7/5(401) [ Compare Now ](https://www.g2.com/compare/sign-in-solutions-vs-the-receptionist) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_520fbcbe2eee4aae7ce39ea588052e0d/eptura-visitor.png "Product Avatar Image") Eptura Visitor 4.6/5(183) [ Compare Now ](https://www.g2.com/compare/eptura-visitor-vs-the-receptionist) ##### ##### The Receptionist Features Platform Basics Visitor Check-In Mail Management Visitor Database Platform Data Automation Analytics Visitor Logs Platform Interoperability Notifications Hardware Platform Additional Functionality Integration [ View More Features ](https://www.g2.com/products/the-receptionist/features) ## Top-Rated Alternatives [ ![Envoy Visitors](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Envoy Visitors") Envoy Visitors 4.7/5(437) ](https://www.g2.com/products/envoy-visitors/reviews) [ ![Eptura Visitor](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eptura Visitor") Eptura Visitor 4.6/5(183) ](https://www.g2.com/products/eptura-visitor/reviews) [ ![FacilityOS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FacilityOS") FacilityOS 4.7/5(265) ](https://www.g2.com/products/facilityos/reviews) [ View All Alternatives ](https://www.g2.com/products/the-receptionist/competitors/alternatives) ##### Categories on G2 [Visitor Management](https://www.g2.com/categories/visitor-management) ##### Explore More [What are the top ecommerce search solutions for large catalogs?](https://www.g2.com/discussions/what-are-the-top-ecommerce-search-solutions-for-large-catalogs)[What Diversity Recruiting tools are most relied on by recruiters for building diverse sourcing and candidate pipelines?](https://www.g2.com/discussions/what-diversity-recruiting-tools-are-most-relied-on-by-recruiters-for-building-diverse-sourcing-and-candidate-pipelines)[What are the most trusted data de-identification tools by compliance and data governance managers in banking and healthcare?](https://www.g2.com/discussions/what-are-the-most-trusted-data-de-identification-tools-by-compliance-and-data-governance-managers-in-banking-and-healthcare) [Which survey platforms let you set up branching logic so questions actually change based on how people answered earlier ones?](https://www.g2.com/discussions/which-survey-platforms-let-you-set-up-branching-logic-so-questions-actually-change-based-on-how-people-answered-earlier-ones)[What work instructions tools actually replace paper-based checklists in a way that frontline workers adopt rather than just tolerating?](https://www.g2.com/discussions/what-work-instructions-tools-actually-replace-paper-based-checklists-in-a-way-that-frontline-workers-adopt-rather-than-just-tolerating)[Pros and Cons Details](https://www.g2.com/products/the-receptionist/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)