The Receptionist Reviews & Product Details

The Receptionist for iPad helps protect your time when you're in the office. Our system handles tasks like guest check-in and notifications, visitor information storage, and badge printing so you can focus on making more meaningful connections with your visitors. With The Receptionist for iPad, you can create unique, customizable, button-based visitor workflows to match your visitor types and business policies. The Receptionist for iPad is the only visitor management system with two-way communication (SMS, Slack, Microsoft Teams, and email). The system also includes message forwarding, the capture and storage of visitor logs, drag-and-drop badge creation and printing, photo and signature capture, NDA and legal agreement sign-offs, compliance verification, and Broadcast Notifications that can alert everyone checked into your office of an important event. Our contactless check-in features allow you to check in visitors, have them answer questions, and sign agreements from their mobile devices without having to touch an iPad. Thousands of companies and millions of visitors worldwide rely on our cloud-based visitor check-in solution to help harmonize their visitor and delivery traffic and make a radical first impression. The Receptionist for iPad sets the standard for efficient, secure, compliance-based visitor check-in and world-class customer satisfaction. A U.S.-based company with U.S.-based support, the Receptionist for iPad offers a simple setup matched with easily customizable features for your business needs.

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The Receptionist

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Languages Supported

German, English, French, Hungarian, Italian, Japanese, Dutch, Spanish, Vietnamese, Chinese (Simplified)

Overview by

Michael Ashford

Pricing

Pricing provided by The Receptionist.

Core

$630.00

1 Site Per Year

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The Receptionist Integrations

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Verified by The Receptionist

The Receptionist Media

Design your own custom buttons and workflows

The easiest, most customizable visitor management solution

Easy and intuitive

Live chat with contacts

All the powerful features you need right out of the box

Official Downloads

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The Receptionist for iPad Product Overview

The Receptionist for iPad Features Checklist

The Complete Guide to Visitor Management

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Sarah T.

Vice President/Interior Design Group Manager

Small-Business (50 or fewer emp.)

7/27/2021

"Efficient Gatekeeping with Minimal Hassle"

4/5

What do you like best about The Receptionist?

The Receptionist is great for gatekeeping at the front door, whether it's for clients, guests, vendors, or even UPS delivery drivers. I appreciate that it is convenient and connects guests to the necessary people either via email or text, making it much quicker to alert someone that a guest has arrived. It's also easy for users or guests who come to the lobby and quickly alerts people that they have guests, making the process fairly seamless in that regard. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

The app seems to log out quite a bit. Sometimes I walk by the iPad, either in the morning or the middle of the day, and notice that we've been logged out. It might be an iPad update or something unrelated to the reception app, but I do find myself having to relog in from time to time, which would not be ideal if a guest came and they couldn't access it. Review collected by and hosted on G2.com.

Maggie R.

Labor Relations Manager

Mid-Market (51-1000 emp.)

12/12/2025

"User-Friendly Visitor Management with Excellent Support"

4/5

What do you like best about The Receptionist?

We like that all visitors are documented online instead of paper like we used to have. The receptionist can notify an employee when they have a visitor. There is a QR code to scan in. The system is very user friendly and was easy to implement. We use the Receptionist on a daily basis. Customer support responds quickly when needed. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

We had a hard time at first getting the machine up and running but once we figured out our own issues, it was easy to integrate. It took a few of us to get it going, but it was unfamiliar to us. Review collected by and hosted on G2.com.

Verified User in Higher Education

Small-Business (50 or fewer emp.)

10/27/2025

"User-Friendly and Customizable, But Missing Salesforce Integration"

5/5

What do you like best about The Receptionist?

The app interface is straightforward and user-friendly for our students. Customizing the software to fit our needs was simple, allowing us to create an effective check-in solution. We implemented it in our lobby a few weeks ago, and it has functioned smoothly ever since. The onboarding process was uncomplicated, and working with the company has been a pleasant experience. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

I really wish it offered integration with the Salesforce CRM system. Review collected by and hosted on G2.com.

What problems is The Receptionist solving and how is that benefiting you?

The Receptionist has provided an effective solution to our challenge of staffing the front desk for appointment check-ins. Since we rely on student employees to staff the front desk, there are often gaps in coverage due to their varying schedules or when they participate in events. This has made it difficult to ensure someone is always available for check-ins, especially if all the students need to step out of the office at the same time, even if only for a few minutes. Now, with the iPad stationed at the front desk, it can be used alongside our student employees for check-ins. If they need to leave briefly, the iPad remains available for students who need to check in, helping us maintain a smooth process. Review collected by and hosted on G2.com.

Jeanett C.

COO

Small-Business (50 or fewer emp.)

1/7/2026

"Instant Visitor Notifications Make a Difference"

4.5/5

What do you like best about The Receptionist?

We really appreciate receiving notifications about our visitors, as well as having the option to notify them immediately. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

Clients occasionally select the incorrect button, which leads them to contact the wrong person. Review collected by and hosted on G2.com.

Jeremy M.

Safety Health Environment and Quality Manager

Mid-Market (51-1000 emp.)

10/24/2025

"Effortless Setup and User-Friendly Experience"

4.5/5

What do you like best about The Receptionist?

Ease of setup and use. An easy process to implement for the business. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

Some additional customization would be nice on placement of logos, and consistent backgrounds. The button screen background has only light/dark options which may not match the home/welcome screen. Review collected by and hosted on G2.com.

What problems is The Receptionist solving and how is that benefiting you?

It replaced the paper logbook, allowing us to not only require visitors to review safety protocols, but also allows us to remotely see who has been in the building and who is still in the building at any time. Perfect for safety drills when contractors or visitors are in the building. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/21/2026

"Easy to Use with All the Features I Need—Just Wish for More Customization"

5/5

What do you like best about The Receptionist?

It's very easy to use and pretty much has all the features I need. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

There isn’t much I dislike about it. The only thing I’d mention is that I wish it were a bit more customizable—especially in terms of the overall look and the way information and elements are displayed. Review collected by and hosted on G2.com.

Sandra M.

Administrative Assistant

Mid-Market (51-1000 emp.)

6/17/2025

"Greatest Team"

5/5

What do you like best about The Receptionist?

I wanted to share my appreciation for the receptionist program. It's been incredibly helpful to access real-time information about visitor arrivals and departures. Having this visibility enhances our ability to manage office traffic efficiently and ensures a welcoming environment for our guests.

Additionally, the program's feature of storing company information for future reference has been invaluable. It allows us to quickly retrieve details as needed, streamlining our administrative processes.

Overall, this program has significantly improved our front desk operations, and I look forward to continuing its use. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

One aspect I will miss is the direct contact I previously had with my representatives. While the program offers many features, I appreciate the personal interaction that facilitated more tailored support. Despite this, I have confidence in the team's ability to provide efficient assistance, and I look forward to continuing to utilize the program's capabilities. Review collected by and hosted on G2.com.

What problems is The Receptionist solving and how is that benefiting you?

It has been instrumental in streamlining our visitor management process, providing real-time insights into guest arrivals and departures. In the event of an emergency, the ability to quickly access a comprehensive list of individuals currently on-site is invaluable.

Additionally, the program's feature of storing company information for future reference has been incredibly helpful. It allows us to efficiently manage and retrieve important details as needed.

Overall, The Receptionist has significantly enhanced our operational efficiency, and I highly recommend it to companies of all sizes. Review collected by and hosted on G2.com.

Caree M.

Office Manager

Mid-Market (51-1000 emp.)

6/23/2025

"A Very Satisfied Customer"

5/5

What do you like best about The Receptionist?

Setting up The Receptionist was very easy and intuitive. I have never set up a product that was that easy and without one headache.

I also have used the Customer Service and found them to be so helpful and informative.

We use it for every visitor that enters our facility, and they have also found it easy to use. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

I haven't found one dislike about The Receptionist hardware or software. Review collected by and hosted on G2.com.

What problems is The Receptionist solving and how is that benefiting you?

We need to have our visitors sign waivers as they enter our facility and this makes it so easy for them to sign. I am able to email them the waivers for their records. It also helps us keep track of who is entering and when they enter. I also like that it notifies the person they are here to visit so it eliminates a step for me. Review collected by and hosted on G2.com.

Vanya K.

Trustee - Hobart Village Board

Mid-Market (51-1000 emp.)

12/17/2025

"Highly Customizable and Effortless to Use"

5/5

What do you like best about The Receptionist?

Very customizable and easy to use. Maybe add a dual screen function for a weather app on the side? Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

It works very well. Maybe make the edit check in and check out a bit easier to see/more accesible? Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation

Mid-Market (51-1000 emp.)

11/5/2025

"Exceptionally User-Friendly and Seamless for Customers"

5/5

What do you like best about The Receptionist?

I like that The Receptionist is very user-friendly. Our customers had no issues filling out their information, and everything was sent to the correct contacts without any complications. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

There is nothing to dislike. The system works smoothly and meets all our needs. Review collected by and hosted on G2.com.

What problems is The Receptionist solving and how is that benefiting you?

The Receptionist helps us manage customer check-ins during our conferences. It allows us to easily track when customers arrive to meet with our sales representatives, and the system automatically notifies the appropriate rep right away. We first used it in October, and it worked so well that we plan to continue using it for all our conferences in 2026. Review collected by and hosted on G2.com.