Best Package Tracking Software

How Many Package Tracking Software Products Does G2 Track?

Total Products under this Category: 96

Category Stats (Sep 2026)

  • Average Rating: 4.32/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CWILL Order Tracking (+0.25%) - Among all products in this category, CWILL Order Tracking recorded the largest rating increase compared to last month

Last updated: September 15, 2026

How Does G2 Rank Package Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 2,500+ Authentic Reviews
  • 96+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Package Tracking Software

G2 Grid® for Package Tracking Software plotting products by satisfaction and market presence

Highlighted products: parcelLab, Narvar, Sendcloud, TrackingMore, CWILL Order Tracking, AfterShip, Parcel Perform, and Building Logistics.

Underlying data: [Grid® JSON](https://www.g2.com/categories/package-tracking/grids.json?focus%5B%5D=parcellab&focus%5B%5D=narvar&focus%5B%5D=sendcloud&focus%5B%5D=trackingmore&focus%5B%5D=cwill-order-tracking&focus%5B%5D=aftership&focus%5B%5D=parcel-perform&focus%5B%5D=building-logistics)

parcelLab

parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-overlooked post-purchase phase into a meaningful and engaging journey for customers, thereby increasing brand loyalty and satisfaction. By managing the complexities of shipping, delivery, and returns, parcelLab enables businesses to focus on their core operations while ensuring a seamless customer experience. parcelLab's target audience includes retailers who are looking to improve their post-purchase processes. With a focus on operational efficiency and customer engagement, parcelLab caters to a diverse range of industries, from fashion and home goods to electronics and lifestyle products. The platform is particularly beneficial for brands that operate on a global scale, as it provides the tools necessary to manage post-purchase experiences across various regions and shipping carriers. Key use cases for parcelLab include order tracking via embeddable tracking pages, providing real-time and personalized updates to customers, and running targeted campaigns to increase upsells throughout the delivery process. By leveraging data from over 550 carriers worldwide, parcelLab ensures that shoppers are kept informed about their orders, reducing anxiety and enhancing satisfaction. The platform also allows brands to create a personalized returns experience, from customized return portals that recover revenue and communications to AI forecasting and beyond. At parcelLab, AI is embedded in the platform to make post-purchase operations more adaptive and less manual. It analyzes real-time shipment, returns, and customer interaction data to trigger relevant communications, predict potential delivery issues, and automate decisions like return routing or approval flows. Instead of relying on static rules, the system continuously learns from customer behavior and operational outcomes. This helps teams reduce repetitive tasks, respond faster to disruptions, and make more informed decisions across the post-purchase journey. One of the standout features of parcelLab is its ability to integrate seamlessly with existing eCommerce systems, allowing brands to implement the solution without disrupting their current operations. Additionally, the platform's analytics capabilities provide valuable insights into customer behavior and preferences, enabling brands to make data-driven decisions that enhance their post-purchase strategies. This combination of operational efficiency, customer-centric features, and continuous improvement of the platform positions parcelLab as a leader in the post-purchase software category. By utilizing parcelLab, brands can not only streamline their operations but also create memorable experiences that resonate with their customers. The focus on personalization and engagement helps to foster loyalty and encourages repeat business, ultimately driving top-line revenue growth. With a proven track record of success among over 1,000 trusted brands, parcelLab offers a comprehensive solution for all retailers who are looking to elevate their post-purchase experience.

Average Rating: 4.6/5.0

Total Reviews: 270

How Do G2 Users Rate parcelLab?

  • Ease of Setup: 9.0/10 (Category avg: 8.5/10)
  • Ease of Admin: 8.8/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Ease of Use: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind parcelLab?

  • Seller: parcelLab
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Boston, Massachusetts
  • Twitter: @parcellab_en
    1,011 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    163 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer service agent, Customer Service Agent
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 55% Medium, 26% Large

What Do G2 Reviewers Say About parcelLab?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of parcelLab, appreciating its simple setup and organized information for returns.
  • Users appreciate the real-time tracking efficiency of parcelLab, enhancing transparency and customer satisfaction significantly.
  • Users value the real-time tracking updates from parcelLab, enhancing transparency and satisfaction in their post-purchase experience.
  • Users value the streamlined post-purchase communications of parcelLab, enhancing organization and customer satisfaction effortlessly.
  • Users appreciate the real-time tracking updates of parcelLab, enhancing transparency and customer satisfaction.
Cons
  • Users experience tracking issues with ParcelLab, facing frequent logouts and limited information on older orders.
  • Users find limited functionality in advanced options and analytics, impacting their ability to optimize customer communications.
  • Users desire more advanced personalization and analytics features to enhance their customer communication and experience.
  • Users note the need for more advanced customization options, as current capabilities often require extra assistance and time.
  • Users find the complexity of parcelLab challenging, often requiring assistance to navigate its many features effectively.

What Are Recent G2 Reviews of parcelLab?

What Are G2 Users Discussing About parcelLab?

Narvar

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.

Average Rating: 4.2/5.0

Total Reviews: 186

How Do G2 Users Rate Narvar?

  • Ease of Setup: 7.7/10 (Category avg: 8.5/10)
  • Ease of Admin: 8.0/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Ease of Use: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Narvar?

  • Seller: Narvar Inc.
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Mateo, US
  • Twitter: @narvarinc
    1,444 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    365 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 40% Medium, 24% Large

What Do G2 Reviewers Say About Narvar?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly setup of Narvar, enhancing customer satisfaction through seamless integration and tracking.
  • Users find Narvar to be extremely user-friendly, with seamless integration and easy access to essential tracking details.
  • Users appreciate the easy access to tracking details, enhancing customer satisfaction and reducing service calls effectively.
  • Users appreciate the tracking efficiency of Narvar, facilitating smooth post-purchase experiences and real-time order visibility.
  • Users value the customization options of Narvar, enhancing brand experience and improving customer communication effectively.
Cons
  • Users express frustration over limited customization, feeling dependent on support for simple adjustments in the return portal.
  • Users find Narvar's limited functionality frustrating, with challenges in analytics, email edits, and tracking pages.
  • Users report poor customer support, facing challenges in customization and slow resolution of issues through ticketing systems.
  • Users find the difficult setup of Narvar time-consuming and complex, needing dedicated effort for effective use.
  • Users find Narvar's setup process to be complex and time-consuming, requiring significant effort to fully utilize its features.

What Are Recent G2 Reviews of Narvar?

What Are G2 Users Discussing About Narvar?

Sendcloud

Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform.

Average Rating: 4.5/5.0

Total Reviews: 153

How Do G2 Users Rate Sendcloud?

  • Ease of Setup: 8.7/10 (Category avg: 8.5/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Ease of Use: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Sendcloud?

  • Seller: Sendcloud
  • Year Founded: 2012
  • HQ Location: Eindhoven, North Brabant
  • Twitter: @Sendcloud
    1,531 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    442 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Retail, Consumer Goods
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About Sendcloud?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Sendcloud, making daily shipping tasks simple and efficient.
  • Users value the shipping efficiency of Sendcloud, benefiting from seamless integration and simplified label creation.
  • Users value the seamless carrier integration of Sendcloud, making shipping management quick and efficient across platforms.
  • Users commend the efficiency of Sendcloud, saving time and simplifying shipping through seamless integration and automation.
  • Users value the reliable label creation of Sendcloud, simplifying their logistics operations with impressive efficiency.
Cons
  • Users express frustration over limited functionality, especially regarding label modification and customization options for shipping rules.
  • Users face poor customer support, experiencing long wait times and delayed responses for issue resolution.
  • Users express frustration with the poor support communication, citing long response times and unresolved issues affecting their experience.
  • Users find Sendcloud expensive, especially for advanced features only available in higher-tier plans and misunderstood costs.
  • Users highlight integration issues with popular carriers like Dynalogic and Amazon Vendor Central, affecting their experience.

What Are Recent G2 Reviews of Sendcloud?

What Are G2 Users Discussing About Sendcloud?

TrackingMore

TrackingMore is the best shipment tracking API service for e-commerce and logistics businesses. Choose TrackingMore, and you can easily embed our powerful shipment tracking capability into your systems to get real-time tracking updates across 1,500+ carriers and 90+ airlines via a single API and improve the post-purchase experience. Since 2014, we've been dedicated to being the #1 enterprise-grade shipment tracking API service provider. Up till now, we have earned the trust of over 10K+ brands. Our clientele includes industry leaders such as SHEIN, DJI, Kaufland, EBANX, YunExpress, Flowspace, Wish, etc. With TrackingMore, you can enhance shipment visibility at all levels of operations and boost logistics efficiency while keeping customers informed at every step to reduce WISMO tickets and lower customer support costs. At TrackingMore, we don't just provide accurate tracking information—we also prioritize the reliability, security, and high performance of our tracking API and Webhook, going the extra mile to ensure your peace of mind. TrackingMore's tracking API and Webhook are: - Reliable: Seamless integrations with 1,500+ carriers worldwide, Webhook notifications, 99.99% API uptime, and 24/7 support - Accurate: Get dependable tracking information in 8 main statuses and 28 sub-statuses in real-time - Fast: Unrivaled rate limit of up to 100 QPS and SDKs in multiple programming languages for quick implementation - Secure: ISO 27001 certification and data encryption Apart from package tracking API, TrackingMore also offers AWB tracking API and Webhook, helping you enhance the visibility of air cargo movements and streamline your supply chain operations. We've also built a full-featured cloud-based package tracking software and a popular Shopify app—TrackingMore Order Tracking. Both equip you with a complete suite of necessary tools, including: - Shipment dashboard - Branded tracking page - Shipping notifications (email & SMS) - Analytics & reporting, etc. If you want to learn more about TrackingMore, please visit trackingmore.com. Schedule a demo to see how we can help.

Average Rating: 4.8/5.0

Total Reviews: 72

How Do G2 Users Rate TrackingMore?

  • Ease of Setup: 9.6/10 (Category avg: 8.5/10)
  • Ease of Admin: 9.5/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Ease of Use: 9.5/10 (Category avg: 8.7/10)

Who Is the Company Behind TrackingMore?

  • Seller: TrackingMore
  • Year Founded: 2014
  • HQ Location: Dover, US
  • Twitter: @TrackingMore9
    58 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Retail, Logistics and Supply Chain
  • Company Size: 82% Small, 14% Medium

What Do G2 Reviewers Say About TrackingMore?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of TrackingMore, enjoying seamless tracking with quick setup and helpful support.
  • Users appreciate the great customer support from TrackingMore, enhancing their overall positive experience with the service.
  • Users appreciate the tracking efficiency of TrackingMore, benefiting from seamless updates and accurate information effortlessly.
  • Users appreciate the automatic carrier detection of TrackingMore, making multi-carrier tracking effortlessly efficient and time-saving.
  • Users praise the exceptional customer service from TrackingMore, noting prompt responses and practical solutions for their needs.
Cons
  • Users find the UX improvement necessary, citing a need for a more user-friendly and visually appealing design.
  • Users feel the cost structure is expensive, making it less accessible for small-scale or freelance projects.
  • Users experience tracking issues with non-functional carrier auto-detection and difficulty obtaining accurate tracking URLs.
  • Users report issues with carrier detection and tracking URLs, complicating their package tracking experience.
  • Users find the difficult usability of TrackingMore frustrating, particularly with the mobile interface and translation section.

What Are Recent G2 Reviews of TrackingMore?

What Are G2 Users Discussing About TrackingMore?

CWILL Order Tracking

CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email. Beyond visibility, it turns the post-purchase window into repeat revenue through an AI-powered upsell/recommendation system for cross-border merchants and powerful analytics.

Average Rating: 4.8/5.0

Total Reviews: 135

How Do G2 Users Rate CWILL Order Tracking?

  • Ease of Setup: 9.4/10 (Category avg: 8.5/10)
  • Ease of Admin: 9.6/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Ease of Use: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind CWILL Order Tracking?

  • Seller: CWILL
  • Company Website:
  • Year Founded: 2014
  • HQ Location: 201 Commonwealth Ct Cary, NC 27511 United States
  • LinkedIn® Page: www.linkedin.com
    98 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 71% Small, 1% Medium

What Do G2 Reviewers Say About CWILL Order Tracking?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the helpful and fast customer support of CWILL Order Tracking, enhancing their overall experience.
  • Users appreciate the quick and easy setup of CWILL Order Tracking, enhancing their overall experience with minimal effort.
  • Users appreciate the ease of use of CWILL Order Tracking, simplifying the order tracking experience for customers.
  • Users appreciate the automated tracking and branded notifications of CWILL Order Tracking, enhancing customer experience and reducing inquiries.
  • Users appreciate the automated tracking efficiency of CWILL Order Tracking, enhancing customer experience and reducing inquiries.
Cons
  • Users find the pricing of CWILL Order Tracking to be quite expensive, especially for those on a low budget.
  • Users desire more customization options for reports and tracking pages to enhance their experience and brand alignment.
  • Users experience tracking update issues that require staff intervention, affecting the accuracy of order information.
  • Users find inadequate reporting features limiting, seeking more customization and flexibility for better insights.
  • Users find the inefficient shipping process frustrating, particularly with incorrect carrier assignments and lack of estimated delivery dates.

What Are Recent G2 Reviews of CWILL Order Tracking?

AfterShip

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more

Average Rating: 4.7/5.0

Total Reviews: 309

How Do G2 Users Rate AfterShip?

  • Ease of Setup: 8.8/10 (Category avg: 8.5/10)
  • Ease of Admin: 8.8/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Ease of Use: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind AfterShip?

  • Seller: AfterShip
  • Year Founded: 2012
  • HQ Location: Singapore
  • Twitter: @aftership
    4,018 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    422 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 86% Small, 12% Medium

What Do G2 Reviewers Say About AfterShip?

AI-generated summary from verified user reviews

Pros
  • Users commend AfterShip for its excellent customer support, enhancing organization and communication in their logistics processes.
  • Users find AfterShip to be extremely helpful for managing logistics and automating shipment updates effectively.
  • Users value the intuitive integrations of AfterShip, enhancing organization and automating client updates effectively.
  • Users value the easy integrations with platforms like Shopify, enhancing order tracking efficiency and user experience.
  • Users appreciate the ease of use of AfterShip, finding its interface intuitive and integration seamless.
Cons
  • Users find AfterShip too expensive, especially for smaller businesses struggling with high costs and billing issues.
  • Users face persistent tracking issues with AfterShip, leading to frustrating experiences and unresolved technical problems.
  • Users report a concern with missing small carriers, which impacts the overall effectiveness of AfterShip.
  • Users express frustration with poor customer support, experiencing unresolved issues and ineffective communication throughout their interactions.
  • Users express frustration with poor support from AfterShip, experiencing unhelpful communication and unresolved technical issues.

What Are Recent G2 Reviews of AfterShip?

What Are G2 Users Discussing About AfterShip?

Parcel Perform

Parcel Perform is the leading AI Delivery Experience Platform, enabling brands to win AI Commerce by connecting a brand's visibility across AI shopping agents to it's actual delivery performance. Built on the industry's most comprehensive logistics data, the platform offers a full suite of solutions: AI Commerce Visibility, Checkout Experience, Post-Purchase Experience, Returns Experience, and Logistics Experience— all powered by our central intelligence layer, AI Decision Intelligence. With its AI-native approach, Parcel Perform empowers businesses worldwide to create a delivery experience of the highest standards, master proactive logistic control, and lead by becoming the preferred choice for AI and shoppers.

Average Rating: 4.7/5.0

Total Reviews: 41

How Do G2 Users Rate Parcel Perform?

  • Ease of Setup: 8.8/10 (Category avg: 8.5/10)
  • Ease of Admin: 9.2/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Ease of Use: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Parcel Perform?

Who Uses This Product?

  • Top Industries: Retail, Logistics and Supply Chain
  • Company Size: 51% Medium, 29% Large

What Do G2 Reviewers Say About Parcel Perform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Parcel Perform, highlighting its intuitive interface and seamless integration capabilities.
  • Users appreciate the easy tracking and user-friendly interface of Parcel Perform, enhancing operational efficiency within organizations.
  • Users appreciate the extremely helpful customer support of Parcel Perform, noting quick responses and clear documentation.
  • Users value the flexibility and speed of customization in Parcel Perform, enhancing their operational efficiency effectively.
  • Users find Parcel Perform's customer support incredibly helpful, quickly addressing their needs and enhancing tracking efficiency.
Cons
  • Users find the poor reporting capabilities challenging, affecting their ability to optimize communication strategies.
  • Users are frustrated by the inadequate reporting of Parcel Perform, limiting their ability to optimize communication effectively.
  • Users find the integration process time-consuming and often require additional support for effective setup.
  • Users find the lack of clarity in reporting functions challenging, impacting their ability to utilize the system effectively.
  • Users express concerns about limited reporting capabilities, wishing for more specialized and downloadable report options.

What Are Recent G2 Reviews of Parcel Perform?

What Are G2 Users Discussing About Parcel Perform?

Building Logistics

PackageX Building Logistics is an AI-powered platform built to automate and simplify inbound package management across buildings and campuses. By digitizing label data at intake, it eliminates manual work, reduces errors, and speeds up delivery, creating a more efficient operation and a better experience for recipients. Building Logistics is Perfect for: - Office Buildings - Corporate Campuses - Coworking Spaces - Commercial Real Estate Operators - Residential Property Management (e.g., multifamily buildings) - Universities & Higher Education Institutions - Hotels & Hospitality Providers - Medical and Healthcare Facilities - Government Buildings & Public Sector Campuses - Stadiums & Entertainment Venues - Conference & Event Centers - Retail Store Back-of-House Operations - Distribution Centers Attached to Commercial Buildings - Logistics Hubs within Mixed-Use Developments - Warehouse-Adjacent Offices - Auxiliary Service Departments in Higher Education (Mail & Logistics) - Building Services & Facilities Management Teams And more Why Choose Building Logistics? Eliminate manual package intake and the headaches that come with it AI-powered scanning digitizes label data in seconds, replacing error-prone manual entry and speeding up every step of receiving. Streamline your operations without disrupting your systems Unlike rigid legacy tools, Building Logistics integrates seamlessly with your existing workflows. No retraining, no operational slowdown. Deliver a world-class recipient experience without extra work Real-time email and SMS notifications keep recipients informed and satisfied, reducing inquiries and freeing up your staff. Key Features: Advanced AI Scanning: Captures all text, QR codes, and barcodes on package labels with up to 99% accuracy, ensuring precise data intake. Contact Matching: Automatically matches package information to your contact database, handles alternate names, and allows you to set matching thresholds for reliable processing. Customizable Notifications: Provides advanced email and SMS notification settings to keep recipients informed in real time. Storage Management: Offers flexible storage assignment workflows, including automatic assignments, bulk processing with vision scanning, and manual options. Chain of Custody Tracking: Maintains a detailed log of each package’s movement within the facility, enhancing visibility and accountability. Benefits: Save time and reduce manual work. Digitize package label data instantly with AI-powered scanning. No more slow, error-prone data entry. Maintain operational flow with zero disruption. Seamlessly integrates with your existing systems and tools, so your team can keep moving without retraining or process overhauls. Deliver a better recipient experience. Keep recipients informed with real-time, customizable email and SMS notifications that reduce confusion and improve satisfaction. By choosing PackageX for your Building Logistics, you can automate and streamline your delivery management workflows. While ensuring efficiency, accuracy, and an enhanced recipient experience.

Average Rating: 4.9/5.0

Total Reviews: 131

How Do G2 Users Rate Building Logistics?

  • Ease of Setup: 10.0/10 (Category avg: 8.5/10)
  • Ease of Admin: 9.8/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Ease of Use: 9.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Building Logistics?

  • Seller: PackageX Inc
  • Company Website:
  • Year Founded: 2018
  • HQ Location: New York
  • Twitter: @packagexio
    162 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    57 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Facility Manager, Mailroom Supervisor
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 58% Small, 36% Medium

What Do G2 Reviewers Say About Building Logistics?

AI-generated summary from verified user reviews

Pros
  • Users commend the high efficiency of Building Logistics, enhancing speed and accuracy in package processing.
  • Users value the time-saving efficiency of Building Logistics, enhancing productivity and operational flow during busy periods.
  • Users value the real-time tracking efficiency of Building Logistics, enabling easy shipment handling and timely updates.
  • Users appreciate the simple interface of Building Logistics, facilitating quick training and reducing learning curves for staff.
  • Users value the ease of use of Building Logistics, allowing new team members to onboard quickly and effectively.
Cons
  • Users desire more customization options for reporting and notifications to enhance their overall experience with Building Logistics.
  • Users find the initial setup process complicated, often needing support to navigate through it successfully.
  • Users find the difficult setup process challenging, although customer support effectively assists in troubleshooting issues.
  • Users find the lack of integrations with existing inventory management software limits workflow efficiency.
  • Users desire more advanced reporting features in Building Logistics to enhance their data insights and usability.

What Are Recent G2 Reviews of Building Logistics?

What Are G2 Users Discussing About Building Logistics?

Envoy Workplace

Envoy Workplace is the platform that helps you run every part of the office experience clearly, securely, and without the complexity. From desk and room booking to delivery management and occupancy insights, and trusted by over 16,000 businesses worldwide, Envoy brings people, spaces, and data together in one system built to scale. With intuitive tools employees actually enjoy using, Envoy Workplace makes it easy to navigate the office, find coworkers, and get work done while giving you the visibility to optimize space, automate tasks, and keep every location compliant and secure. Unlike disconnected tools or patchwork systems, Envoy delivers accurate, unified data across all your spaces—so you can make smarter decisions, support your teams, and power a workplace where people thrive. Learn more at envoy.com.

Average Rating: 4.4/5.0

Total Reviews: 162

How Do G2 Users Rate Envoy Workplace?

  • Ease of Setup: 8.7/10 (Category avg: 8.5/10)
  • Ease of Admin: 8.9/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Ease of Use: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Envoy Workplace?

  • Seller: Envoy
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, California
  • Twitter: @envoy
    3,930 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    460 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 61% Medium, 24% Large

What Do G2 Reviewers Say About Envoy Workplace?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Envoy Workplace, appreciating its simplicity for checking in and managing workspace.
  • Users value the easy room booking and effective space utilization of Envoy Workplace, enhancing scheduling and collaboration.
  • Users find booking ease with Envoy Workplace enhances scheduling, promoting better utilization of space and teamwork.
  • Users appreciate the fast and user-friendly reservation process of Envoy Workplace, enhancing overall office efficiency and planning.
  • Users value the efficient room booking system of Envoy Workplace, enhancing scheduling and optimizing space utilization.
Cons
  • Users find the limited functionality of Envoy Workplace, especially in reporting and customization, to hinder their experience.
  • Users find the missing features in Envoy Workplace limit their ability to fully utilize the platform.
  • Users find the limited customization options frustrating, hindering their ability to tailor Envoy Workplace to specific needs.
  • Users report that the offline functionality issues of Envoy Space Management hinder effective usage, especially during connectivity problems.

What Are Recent G2 Reviews of Envoy Workplace?

What Are G2 Users Discussing About Envoy Workplace?

Parcel Tracker Mailroom

Parcel Tracker makes parcel, mail, and delivery management easy in any building. It’s a smart cloud app that uses AI to cut your parcel handling time by up to 70% and improve how your team works. Over 500,000 people and businesses trust Parcel Tracker to log more than a million parcels every year. It’s the go-to tool for: ✅Student accommodations ✅ Residential buildings ✅Coworking and corporate offices ✅Universities ✅Hotels and restaurants ✅Hospitals ✅Small and medium businesses ✅Enterprise teams How Parcel Tracker Works 1. Scan parcels at the front desk or mailroom with your phone. Parcel Tracker sends an email notification to the recipient with a QR code. 2. Recipients pick up their parcels by showing their QR code. The QR code is scanned by the front desk or mailroom staff to verify the collection. Features You’ll Love ✅Works with all couriers and even handwritten labels ✅Sends automatic reminders to recipients ✅No manual typing needed ✅Easy to use from day one ✅Full tracking and accountability, start to finish ✅Great for managing lots of parcels or many buildings

Average Rating: 4.7/5.0

Total Reviews: 188

How Do G2 Users Rate Parcel Tracker Mailroom?

  • Ease of Setup: 9.6/10 (Category avg: 8.5/10)
  • Ease of Admin: 9.6/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Ease of Use: 9.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Parcel Tracker Mailroom?

  • Seller: Deepfinity LTD
  • Company Website:
  • Year Founded: 2016
  • HQ Location: London
  • Twitter: @deepfinity
    43 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: General Manager
  • Top Industries: Hospitality, Real Estate
  • Company Size: 53% Small, 42% Medium

What Do G2 Reviewers Say About Parcel Tracker Mailroom?

AI-generated summary from verified user reviews

Pros
  • Users value the efficiency of Parcel Tracker Mailroom, simplifying parcel management and reducing issues significantly.
  • Users value the ease of use of Parcel Tracker Mailroom, enhancing efficiency and streamlining parcel management effortlessly.
  • Users value the real-time notifications of Parcel Tracker, ensuring they stay updated on their parcel statuses instantly.
  • Users value the time-saving features of Parcel Tracker Mailroom, significantly streamlining the delivery process and reducing hassle.
  • Users applaud the tracking efficiency of Parcel Tracker Mailroom, streamlining delivery management through real-time updates and centralization.
Cons
  • Users face challenges with tracking issues, including delays and dependence on courier data, complicating delivery verification.
  • Users find limited customization options for notifications and tracking settings, restricting personalization preferences.
  • Users find manual processes cumbersome, wishing for improved integration to eliminate time-consuming data uploads and errors.
  • Users experience software instability with occasional freezes and glitches, requiring frequent reboots, especially on older phones.
  • Users often face connectivity issues with Parcel Mailroom Tracker, requiring a strong Wi-Fi signal to function properly.

What Are Recent G2 Reviews of Parcel Tracker Mailroom?

What Are G2 Users Discussing About Parcel Tracker Mailroom?

Outvio

Post-sales infrastructure for eCommerce. Online retailers of all sizes, from startups to large eCommerce champions, use Outvio to automate fulfillment and returns, optimise customer support, strengthen brand presence and facilitate post-sales marketing. Outvio powers thousands of online shops to deliver millions of euros worth of orders every month, while giving the best shopping experience possible to their customers. We do this by giving online shops the tools to pack, ship, track and return orders, as well as brand, communicate and market to their shoppers while doing it. We love to help our users grow!

Average Rating: 4.9/5.0

Total Reviews: 14

How Do G2 Users Rate Outvio?

  • Ease of Setup: 9.8/10 (Category avg: 8.5/10)
  • Ease of Admin: 9.8/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Ease of Use: 9.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Outvio?

  • Seller: Outvio
  • Year Founded: 2018
  • HQ Location: Tallinn, EE
  • Twitter: @outvio
    212 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 87% Small, 13% Medium

What Are Recent G2 Reviews of Outvio?

What Are G2 Users Discussing About Outvio?

USZoom

USZoom provides a cloud-based technology platform that enables shipping stores and mail centers to deepen client generate new revenue stream

Average Rating: 4.6/5.0

Total Reviews: 10

How Do G2 Users Rate USZoom?

  • Ease of Setup: 10.0/10 (Category avg: 8.5/10)
  • Ease of Admin: 10.0/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Ease of Use: 9.6/10 (Category avg: 8.7/10)

Who Is the Company Behind USZoom?

  • Seller: US Zoom
  • Year Founded: 2015
  • HQ Location: Suffern, New York
  • Twitter: @iPostal1
    723 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 40% Large, 40% Small

What Are Recent G2 Reviews of USZoom?

What Are G2 Users Discussing About USZoom?

FacilityOS

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact. Visitor Management Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and company in compliance has never been easier. Emergency and Evacuation Management EmergencyOS improves the efficiency and speed of your evacuations and optimizes emergency management preparedness. Reduce risk, minimize downtime, and avoid costly penalties with digitized emergency alerts, evacuations and reporting. Contractor Compliance Management ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. Asset and Logistics Management Designed to optimize chain of custody processes, LogisticsOS combines user-friendly functionality with powerful tracking and clear audit trails to help eliminate lost items and improve accountability across your organization. Physical Identity and Access Management SecurityOS extends the benefits of Access Control to visitors, contractors and other temporary guests enabling you to securely issue, track and manage physical facility access. Streamline and automate permission provisioning while increasing control and visibility. Powered by proven technology, people and processes, FacilityOS is reimagining how organizations can keep their people and their facilities safe, secure and compliant.

Average Rating: 4.7/5.0

Total Reviews: 262

How Do G2 Users Rate FacilityOS?

  • Ease of Setup: 9.2/10 (Category avg: 8.5/10)
  • Ease of Admin: 9.4/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Ease of Use: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind FacilityOS?

  • Seller: FacilityOS
  • Company Website:
  • Year Founded: 2014
  • HQ Location: North York, Ontario
  • LinkedIn® Page: www.linkedin.com
    208 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Security Manager
  • Top Industries: Manufacturing, Food Production
  • Company Size: 64% Medium, 26% Large

What Do G2 Reviewers Say About FacilityOS?

AI-generated summary from verified user reviews

Pros
  • Users find FacilityOS easy to use, appreciating its user-friendly interface and smooth integration for sign-ins.
  • Users appreciate the excellent customer support from FacilityOS, particularly for customizations and responsive assistance.
  • Users appreciate the simplicity of guest sign-in with FacilityOS, enhancing workflow and improving security efficiency.
  • Users highlight the implementation ease of FacilityOS, making it user-friendly and straightforward to adopt.
  • Users find the easy setup of FacilityOS greatly enhances deployment efficiency across multiple locations.
Cons
  • Users find the limited features like few kiosks and badge printing options inadequate for large group management.
  • Users find the limited functionality of FacilityOS frustrating, especially when managing large groups and visitor tracking.
  • Users experience access issues that complicate check-ins, user profiles, and kiosk management within FacilityOS.
  • Users experience connectivity issues with FacilityOS, leading to disruptions and delays during operations, especially with WiFi printers.
  • Users find the cost of FacilityOS to be high, especially due to per-kiosk pricing and additional feature charges.

What Are Recent G2 Reviews of FacilityOS?

TekTrack

TekTrack is a comprehensive package tracking software designed to streamline the process of receiving, managing, and delivering packages within organizations. It offers a user-friendly interface that simplifies package handling, enhances accountability, and reduces processing time and costs. TekTrack is adaptable to various industries, including corporations, universities, residential complexes, and healthcare facilities, providing tailored solutions to meet diverse operational needs. Key Features and Functionality: - Multi-Platform Accessibility: Operate on desktops, laptops, smartphones, and tablets, supporting Windows, iOS, and Android devices. - Automated Notifications: Send customizable email and text alerts to recipients when packages are ready for pickup or have been delivered. - Proof-of-Delivery Capture: Record electronic signatures using signature pads, touchscreens, or ID card swipes to ensure secure and verifiable deliveries. - Customizable Workflows: Adapt package processing workflows to fit specific organizational requirements, including custom package fields and recipient information. - Integration Capabilities: Seamlessly integrate with existing systems such as ERPs, Active Directory, and locker systems, enhancing operational efficiency. - Advanced Reporting and Search: Utilize powerful search features and generate customizable reports to monitor package statuses and operational metrics. - Mobile Support: Process packages on-the-go with mobile devices, even in offline mode, ensuring continuous operations without network dependency. - Security and Compliance: Ensure data security with encrypted communications and maintain detailed chain-of-custody records for accountability. Primary Value and Solutions Provided: TekTrack addresses the challenges of manual package logging and tracking by automating and simplifying the entire process. It enhances operational efficiency by reducing errors, minimizing lost or misplaced packages, and providing real-time visibility into package statuses. The software's adaptability allows it to cater to various industries, ensuring that organizations can tailor the system to their specific needs. By integrating with existing systems and offering customizable workflows, TekTrack ensures a seamless and efficient package management experience, ultimately leading to improved customer satisfaction and reduced operational costs.

Average Rating: 4.4/5.0

Total Reviews: 17

How Do G2 Users Rate TekTrack?

  • Ease of Setup: 7.6/10 (Category avg: 8.5/10)
  • Ease of Admin: 8.6/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Ease of Use: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind TekTrack?

  • Seller: TekCore
  • Year Founded: 1998
  • HQ Location: Pasadena, MD
  • Twitter: @TekCore
    1 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 47% Small, 41% Medium

What Do G2 Reviewers Say About TekTrack?

AI-generated summary from verified user reviews

Pros
  • Users value the fast and helpful customer support of TekTrack, enabling quick setup and immediate service delivery.
  • Users commend the quick setup and ease of use of TekTrack, making it ideal for immediate business needs.
  • Users find the setup ease of TekTrack outstanding, with quick account activation and support readily available.
  • Users found TekTrack to be simple and easy to use, making setup quick and efficient for immediate business needs.

What Are Recent G2 Reviews of TekTrack?

What Are G2 Users Discussing About TekTrack?

Visitly

Visitly is the enterprise visitor security platform built for organizations that can't afford gaps in compliance, identity, or site control. SOC 2 Type II certified. ISO 27001 certified. ITAR and C-TPAT audit-ready. GDPR, CCPA, and HIPAA-ready. Trusted by security leaders at SentinelOne, Firework, Tia Health, Delta Airlines, Alstom Transport, United Renewable Energy — deployed across 1300+ organizations in 40+ countries, in days not months, at a fraction of the cost of legacy VMS platforms. Security & Watchlist Screening Stop threats before they enter. Visitly runs real-time watchlist screening, Sex Offender Registry checks, and Smart ID Validation against government-issued IDs — with facial recognition watchlists and off-hours access controls. Hosts approve or deny entry in real time. Every entry decision is audit-logged, timestamped, and exportable — so your security posture is always defensible. Emergency & Evacuation Management Know exactly who is on site — at every location — when it matters most. Visitly's real-time evacuation tools provide accurate headcounts across all facilities instantly, reducing risk and keeping your organization prepared for any emergency. Compliance & Audit Readiness Pass audits with zero manual effort. Every visitor interaction generates a complete, exportable audit log. ITAR and C-TPAT audit trail support for defense and regulated facilities. Data retention controls auto-purge records to meet regulatory requirements. SOC 2 Type II certified. ISO 27001 certified. GDPR, CCPA, and HIPAA-ready. Visitor Management Enforce consistent security protocols at every entry point. Customizable check-in flows, contactless QR code sign-in, facial recognition for returning visitors, digital NDA and document signing, automatic badge printing, and pre-registration for groups up to 200. Hosts are notified instantly via Slack, Microsoft Teams, Google Chat, or Webex. Contractor Management Centralize contractor and vendor oversight across every facility. Contractors follow custom compliance flows with document capture, approval tracking, and automated recordkeeping. Maintain a complete, audit-ready record of every contractor, document, and approval — across every facility, at all times. Multi-Location Management One dashboard. Every location. Manage check-in flows, branding, security rules, and device settings across 1 site or 500+ from a centralized portal. Consistent security protocols and watchlist rules enforced automatically across every location — no manual coordination required. Role-based access ensures the right people have the right controls globally. Most multi-site deployments complete in under two weeks. Integrations API-first architecture with SCIM provisioning, SAML2 SSO, and role-based access controls — no manual directory management, no shadow IT. Okta, Microsoft Entra ID, OneLogin, and Google Workspace for identity. Slack, Microsoft Teams, Google Chat, and Webex for host notifications. Cisco Meraki and Arista Networks for guest WiFi. Webhooks and API for custom integrations with any system. More than 60 integrations. See the full list at visitly.io/integrations. Built for security teams, facility directors, and IT leaders who manage complexity at scale. Schedule your demo at visitly.io/schedule-demo

Average Rating: 4.3/5.0

Total Reviews: 105

How Do G2 Users Rate Visitly?

  • Ease of Setup: 8.7/10 (Category avg: 8.5/10)
  • Ease of Admin: 8.7/10 (Category avg: 8.7/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
  • Ease of Use: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Visitly?

  • Seller: Visitly
  • Company Website:
  • Year Founded: 2018
  • HQ Location: San Francisco, California
  • Twitter: @visitlyio
    5 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Manufacturing, Construction
  • Company Size: 67% Medium, 29% Small

What Do G2 Reviewers Say About Visitly?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy integrations of Visitly, seamlessly connecting with multiple platforms for enhanced tracking capabilities.
  • Users value the helpful customer service provided by Visitly, enhancing their overall experience and support.
  • Users value the easy implementation and excellent custom support of Visitly, enhancing their overall experience and efficiency.
  • Users appreciate the easy access and tracking features of Visitly, enhancing their visitor management experience.
  • Users appreciate the business efficiency of Visitly, benefiting from real-time analytics and quick customer support.
Cons
  • Users find the poor interface design of Visitly limits feature accessibility and misses the previous version's usability.
  • Users find the implementation process complicated, needing multiple installations and extensive communication with Visitly's IT team.
  • Users express concern over the need for internet availability, which can hinder access to Visitly's features.
  • Users find the limited mobile features of Visitly restrict their ability to fully utilize the software on-the-go.
  • Users express frustration with the limited compatibility of Visitly, as it only works on Apple devices.

What Are Recent G2 Reviews of Visitly?

Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated October 3, 2024