# Best Package Tracking Software for Small Business

  *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)*

   Products classified in the overall Package Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Package Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Package Tracking category.

In addition to qualifying for inclusion in the Package Tracking Software category, to qualify for inclusion in the Small Business Package Tracking Software category, a product must have at least 10 reviews left by a reviewer from a small business.





## Category Overview

**Total Products under this Category:** 74


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,400+ Authentic Reviews
- 74+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



---

**Sponsored**

### Narvar

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1242&secure%5Bdisplayable_resource_id%5D=1242&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1242&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=8299&secure%5Bresource_id%5D=1242&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpackage-tracking&secure%5Btoken%5D=09f78eb8ef0fc2001c588cabf35b0f4fd5590809fb6a06d7df869e263fa31545&secure%5Burl%5D=https%3A%2F%2Fcorp.narvar.com%2Ftrack&secure%5Burl_type%5D=custom_url&secure%5Bvisitor_segment%5D=180)

---

## Top-Rated Products (Ranked by G2 Score)
### 1. [Sendcloud](https://www.g2.com/products/sendcloud/reviews)
  Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 140

**User Satisfaction Scores:**

- **Ease of Setup:** 8.7/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Sendcloud](https://www.g2.com/sellers/sendcloud)
- **Year Founded:** 2012
- **HQ Location:** Eindhoven, North Brabant
- **Twitter:** @Sendcloud (1,532 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/sendcloud/ (432 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Owner
  - **Top Industries:** Retail, Consumer Goods
  - **Company Size:** 93% Small-Business, 6% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (25 reviews)
- Shipping Efficiency (12 reviews)
- Carrier Integration (11 reviews)
- Efficiency (11 reviews)
- Label Creation (11 reviews)

**Cons:**

- Limited Functionality (9 reviews)
- Poor Customer Support (7 reviews)
- Poor Support Communication (7 reviews)
- Expensive (6 reviews)
- Integration Issues (5 reviews)

### 2. [TrackingMore](https://www.g2.com/products/trackingmore/reviews)
  TrackingMore is the best shipment tracking API service for e-commerce and logistics businesses. Choose TrackingMore, and you can easily embed our powerful shipment tracking capability into your systems to get real-time tracking updates across 1,500+ carriers and 90+ airlines via a single API and improve the post-purchase experience. Since 2014, we've been dedicated to being the #1 enterprise-grade shipment tracking API service provider. Up till now, we have earned the trust of over 10K+ brands. Our clientele includes industry leaders such as SHEIN, DJI, Kaufland, EBANX, YunExpress, Flowspace, Wish, etc. With TrackingMore, you can enhance shipment visibility at all levels of operations and boost logistics efficiency while keeping customers informed at every step to reduce WISMO tickets and lower customer support costs. At TrackingMore, we don't just provide accurate tracking information—we also prioritize the reliability, security, and high performance of our tracking API and Webhook, going the extra mile to ensure your peace of mind. TrackingMore's tracking API and Webhook are: - Reliable: Seamless integrations with 1,500+ carriers worldwide, Webhook notifications, 99.99% API uptime, and 24/7 support - Accurate: Get dependable tracking information in 8 main statuses and 28 sub-statuses in real-time - Fast: Unrivaled rate limit of up to 100 QPS and SDKs in multiple programming languages for quick implementation - Secure: ISO 27001 certification and data encryption Apart from package tracking API, TrackingMore also offers AWB tracking API and Webhook, helping you enhance the visibility of air cargo movements and streamline your supply chain operations. We've also built a full-featured cloud-based package tracking software and a popular Shopify app—TrackingMore Order Tracking. Both equip you with a complete suite of necessary tools, including: - Shipment dashboard - Branded tracking page - Shipping notifications (email & SMS) - Analytics & reporting, etc. If you want to learn more about TrackingMore, please visit trackingmore.com. Schedule a demo to see how we can help.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 62

**User Satisfaction Scores:**

- **Ease of Setup:** 9.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.5/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [TrackingMore](https://www.g2.com/sellers/trackingmore)
- **Year Founded:** 2014
- **HQ Location:** Dover, US
- **Twitter:** @TrackingMore9 (58 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/trackingmore-official/ (22 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail, Logistics and Supply Chain
  - **Company Size:** 81% Small-Business, 15% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (22 reviews)
- Customer Support (18 reviews)
- Tracking Efficiency (16 reviews)
- Tracking (11 reviews)
- Customer Satisfaction (10 reviews)

**Cons:**

- UX Improvement (5 reviews)
- Expensive (3 reviews)
- Tracking Issues (3 reviews)
- Carrier Issues (2 reviews)
- Difficult Usability (2 reviews)

### 3. [Building Logistics](https://www.g2.com/products/building-logistics/reviews)
  PackageX Building Logistics is an AI-powered platform built to automate and simplify inbound package management across buildings and campuses. By digitizing label data at intake, it eliminates manual work, reduces errors, and speeds up delivery, creating a more efficient operation and a better experience for recipients. Building Logistics is Perfect for: - Office Buildings - Corporate Campuses - Coworking Spaces - Commercial Real Estate Operators - Residential Property Management (e.g., multifamily buildings) - Universities & Higher Education Institutions - Hotels & Hospitality Providers - Medical and Healthcare Facilities - Government Buildings & Public Sector Campuses - Stadiums & Entertainment Venues - Conference & Event Centers - Retail Store Back-of-House Operations - Distribution Centers Attached to Commercial Buildings - Logistics Hubs within Mixed-Use Developments - Warehouse-Adjacent Offices - Auxiliary Service Departments in Higher Education (Mail & Logistics) - Building Services & Facilities Management Teams And more Why Choose Building Logistics? Eliminate manual package intake and the headaches that come with it AI-powered scanning digitizes label data in seconds, replacing error-prone manual entry and speeding up every step of receiving. Streamline your operations without disrupting your systems Unlike rigid legacy tools, Building Logistics integrates seamlessly with your existing workflows. No retraining, no operational slowdown. Deliver a world-class recipient experience without extra work Real-time email and SMS notifications keep recipients informed and satisfied, reducing inquiries and freeing up your staff. Key Features: Advanced AI Scanning: Captures all text, QR codes, and barcodes on package labels with up to 99% accuracy, ensuring precise data intake. Contact Matching: Automatically matches package information to your contact database, handles alternate names, and allows you to set matching thresholds for reliable processing. Customizable Notifications: Provides advanced email and SMS notification settings to keep recipients informed in real time. Storage Management: Offers flexible storage assignment workflows, including automatic assignments, bulk processing with vision scanning, and manual options. Chain of Custody Tracking: Maintains a detailed log of each package’s movement within the facility, enhancing visibility and accountability. Benefits: Save time and reduce manual work. Digitize package label data instantly with AI-powered scanning. No more slow, error-prone data entry. Maintain operational flow with zero disruption. Seamlessly integrates with your existing systems and tools, so your team can keep moving without retraining or process overhauls. Deliver a better recipient experience. Keep recipients informed with real-time, customizable email and SMS notifications that reduce confusion and improve satisfaction. By choosing PackageX for your Building Logistics, you can automate and streamline your delivery management workflows. While ensuring efficiency, accuracy, and an enhanced recipient experience.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 131

**User Satisfaction Scores:**

- **Ease of Setup:** 10.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.8/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.8/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [PackageX Inc](https://www.g2.com/sellers/packagex-inc)
- **Company Website:** https://packagex.io/
- **Year Founded:** 2018
- **HQ Location:** New York
- **Twitter:** @packagexio (164 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/pkgxapp (71 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Facility Manager, Mailroom Supervisor
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 58% Small-Business, 36% Mid-Market


#### Pros & Cons

**Pros:**

- Efficiency (19 reviews)
- Time-saving (14 reviews)
- Tracking Efficiency (12 reviews)
- Simple (10 reviews)
- Ease of Use (8 reviews)

**Cons:**

- Limited Customization (4 reviews)
- Difficult Setup (2 reviews)
- Complex Setup (1 reviews)
- Lack of Integrations (1 reviews)
- Limited Reporting (1 reviews)

### 4. [ParcelWILL](https://www.g2.com/products/parcelwill/reviews)
  ParcelWILL, formerly ParcelPanel, seamlessly integrates with over 1,200 couriers worldwide to provide real-time shipment updates for Shopify and WooCommerce businesses and their customers. It helps to reduce WISMO calls and encourage repeat business, thereby decreasing customer service costs and improving post-purchase experience & business profits.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 122

**User Satisfaction Scores:**

- **Ease of Setup:** 9.4/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.5/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [CWILL](https://www.g2.com/sellers/cwill)
- **Company Website:** https://www.cwill.com/
- **Year Founded:** 2014
- **HQ Location:** 201 Commonwealth Ct Cary, NC  27511 United States
- **LinkedIn® Page:** https://www.linkedin.com/company/channelwill/ (92 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Apparel & Fashion, Retail
  - **Company Size:** 68% Small-Business, 1% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (34 reviews)
- Setup Ease (31 reviews)
- Ease of Use (29 reviews)
- Tracking (29 reviews)
- Tracking Efficiency (28 reviews)

**Cons:**

- Expensive (9 reviews)
- Limited Customization (6 reviews)
- Tracking Issues (5 reviews)
- Inadequate Reporting (3 reviews)
- Inefficient Shipping Process (3 reviews)

### 5. [AfterShip](https://www.g2.com/products/aftership/reviews)
  AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 306

**User Satisfaction Scores:**

- **Ease of Setup:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [AfterShip](https://www.g2.com/sellers/aftership)
- **Company Website:** https://www.aftership.com/
- **Year Founded:** 2012
- **HQ Location:** Singapore
- **Twitter:** @aftership (4,017 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2498164/ (397 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Owner
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 86% Small-Business, 12% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (7 reviews)
- Helpful (6 reviews)
- Integrations (5 reviews)
- Easy Integrations (4 reviews)
- Ease of Use (3 reviews)

**Cons:**

- Expensive (3 reviews)
- Tracking Issues (3 reviews)
- Missing Features (2 reviews)
- Poor Customer Support (2 reviews)
- Poor Support (2 reviews)

### 6. [Narvar](https://www.g2.com/products/narvar/reviews)
  Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 166

**User Satisfaction Scores:**

- **Ease of Setup:** 7.7/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.9/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.1/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Narvar Inc.](https://www.g2.com/sellers/narvar-inc)
- **Company Website:** https://www.narvar.com
- **Year Founded:** 2012
- **HQ Location:** San Mateo, US
- **Twitter:** @narvarinc (1,440 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/narvar (378 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 40% Mid-Market, 23% Small-Business


#### Pros & Cons

**Pros:**

- Customer Experience (59 reviews)
- Ease of Use (58 reviews)
- Tracking (49 reviews)
- Tracking Efficiency (44 reviews)
- Customization (37 reviews)

**Cons:**

- Limited Customization (23 reviews)
- Limited Functionality (22 reviews)
- Poor Customer Support (21 reviews)
- Difficult Setup (17 reviews)
- Complexity (16 reviews)

### 7. [Parcel Tracker Mailroom](https://www.g2.com/products/parcel-tracker-mailroom/reviews)
  Parcel Tracker makes parcel, mail, and delivery management easy in any building. It’s a smart cloud app that uses AI to cut your parcel handling time by up to 70% and improve how your team works. Over 500,000 people and businesses trust Parcel Tracker to log more than a million parcels every year. It’s the go-to tool for: ✅Student accommodation ✅ Residential buildings ✅Coworking and corporate offices ✅Universities ✅Hotels and restaurants ✅Hospitals ✅Small and medium businesses ✅Enterprise teams How Parcel Tracker Works 1. Scan parcels at the front desk or mailroom with your phone. Parcel Tracker sends an email and text to the recipient with a QR code. 2. Recipients pick up their parcels by showing their QR code. This QR code is proof that the parcel was collected. Features You’ll Love ✅Works with all couriers and even handwritten labels ✅Sends automatic reminders to recipients ✅No manual typing needed ✅Easy to use from day one ✅Full tracking and accountability, start to finish ✅Great for managing lots of parcels or many buildings


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 175

**User Satisfaction Scores:**

- **Ease of Setup:** 9.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Deepfinity LTD](https://www.g2.com/sellers/deepfinity-ltd)
- **Company Website:** https://www.parceltracker.com
- **Year Founded:** 2016
- **HQ Location:** London
- **Twitter:** @deepfinity (43 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/deepfinity (23 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** General Manager
  - **Top Industries:** Hospitality, Real Estate
  - **Company Size:** 53% Small-Business, 43% Mid-Market


#### Pros & Cons

**Pros:**

- Efficiency (5 reviews)
- Ease of Use (4 reviews)
- Notifications (4 reviews)
- Time-saving (4 reviews)
- Tracking Efficiency (4 reviews)

**Cons:**

- Tracking Issues (3 reviews)
- Limited Customization (2 reviews)
- Manual Processes (2 reviews)
- Software Instability (2 reviews)
- Connectivity Issues (1 reviews)

### 8. [parcelLab](https://www.g2.com/products/parcellab/reviews)
  parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-overlooked post-purchase phase into a meaningful and engaging journey for customers, thereby increasing brand loyalty and satisfaction. By managing the complexities of shipping, delivery, and returns, parcelLab enables businesses to focus on their core operations while ensuring a seamless customer experience. parcelLab's target audience includes retailers who are looking to improve their post-purchase processes. With a focus on operational efficiency and customer engagement, parcelLab caters to a diverse range of industries, from fashion and home goods to electronics and lifestyle products. The platform is particularly beneficial for brands that operate on a global scale, as it provides the tools necessary to manage post-purchase experiences across various regions and shipping carriers. Key use cases for parcelLab include order tracking via embeddable tracking pages, providing real-time and personalized updates to customers, and running targeted campaigns to increase upsells throughout the delivery process. By leveraging data from over 550 carriers worldwide, parcelLab ensures that shoppers are kept informed about their orders, reducing anxiety and enhancing satisfaction. The platform also allows brands to create a personalized returns experience, from customized return portals that recover revenue and communications to AI forecasting and beyond. At parcelLab, AI is embedded in the platform to make post-purchase operations more adaptive and less manual. It analyzes real-time shipment, returns, and customer interaction data to trigger relevant communications, predict potential delivery issues, and automate decisions like return routing or approval flows. Instead of relying on static rules, the system continuously learns from customer behavior and operational outcomes. This helps teams reduce repetitive tasks, respond faster to disruptions, and make more informed decisions across the post-purchase journey. One of the standout features of parcelLab is its ability to integrate seamlessly with existing eCommerce systems, allowing brands to implement the solution without disrupting their current operations. Additionally, the platform's analytics capabilities provide valuable insights into customer behavior and preferences, enabling brands to make data-driven decisions that enhance their post-purchase strategies. This combination of operational efficiency, customer-centric features, and continuous improvement of the platform positions parcelLab as a leader in the post-purchase software category. By utilizing parcelLab, brands can not only streamline their operations but also create memorable experiences that resonate with their customers. The focus on personalization and engagement helps to foster loyalty and encourages repeat business, ultimately driving top-line revenue growth. With a proven track record of success among over 1,000 trusted brands, parcelLab offers a comprehensive solution for all retailers who are looking to elevate their post-purchase experience.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 250

**User Satisfaction Scores:**

- **Ease of Setup:** 8.9/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [parcelLab](https://www.g2.com/sellers/parcellab)
- **Company Website:** https://parcellab.com/
- **Year Founded:** 2015
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @parcellab_en (1,023 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/parcellab (159 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Customer Service Agent
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 56% Mid-Market, 25% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (66 reviews)
- Tracking Efficiency (51 reviews)
- Tracking (48 reviews)
- Customer Experience (41 reviews)
- Tracking Ease (41 reviews)

**Cons:**

- Tracking Issues (21 reviews)
- Missing Features (14 reviews)
- Limited Functionality (13 reviews)
- Limited Customization (12 reviews)
- Complexity (10 reviews)

### 9. [Outvio](https://www.g2.com/products/outvio/reviews)
  Post-sales infrastructure for eCommerce. Online retailers of all sizes, from startups to large eCommerce champions, use Outvio to automate fulfillment and returns, optimise customer support, strengthen brand presence and facilitate post-sales marketing. Outvio powers thousands of online shops to deliver millions of euros worth of orders every month, while giving the best shopping experience possible to their customers. We do this by giving online shops the tools to pack, ship, track and return orders, as well as brand, communicate and market to their shoppers while doing it. We love to help our users grow!


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 14

**User Satisfaction Scores:**

- **Ease of Setup:** 9.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.8/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Outvio](https://www.g2.com/sellers/outvio)
- **Year Founded:** 2018
- **HQ Location:** Tallinn, EE
- **Twitter:** @outvio (212 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/11076456 (10 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 92% Small-Business, 8% Mid-Market


### 10. [Detrack](https://www.g2.com/products/detrack/reviews)
  Detrack is a delivery management software that is powerful and easy-to-use, and effective for real-time delivery notifications, real-time proof of delivery, and vehicle tracking at an affordable price. Across 45 countries, Detrack has been downloaded over 200,000 times by more than 1,000 companies in completing over 107 million jobs with 450 million PODs and counting! Detrack supports capturing signatures, photos, barcodes, location, arrival time, driver's notes, partial deliveries (items), COD payments & more. 5 Benefits of Detrack: 1. SaaS convenience and affordability With API available for full automation - no data entry is required. Import your jobs with just the click of a button and deploy to your entire fleet quickly! 2. Better cash flow with faster billing Detrack speeds up invoicing, ensuring businesses get paid faster and improving cash flow. 3. Greater control over delivery operations, including electronic Proof-Of-Delivery (POD) Detrack offers real-time visibility into deliveries through digital PODs, enhancing control and accuracy while eliminating manual paperwork. 4. Higher customer satisfaction Faster response time to incidents and reduced customer support calls with our tracking widget that lets customers track deliveries on your website 5. Improved service reliability & accountability Detrack ensures reliable service and accountability through real-time tracking and digital proof-of-delivery, maintaining consistent customer satisfaction. Features of Detrack: - Suitable for any business, in any industry, in any country worldwide - Lightweight and user-friendly - Reliable in areas with poor 3G connection - Versatile usage for delivery, collection, and service jobs (Proof Of Service) - Detrack smart sort for automatic job list sorting based on the driver's location - Comprehensive data capture: name, signature, photos, barcode, location, timestamp, arrival info, driver's notes, and more - Instant communication: call, text, or send pre-delivery text with ETA to recipients - Seamless navigation with GPS guidance directly from the app - Real-time delivery notifications with optional Proof Of Delivery (POD) attachment - Capture non-delivery reasons and display delivery time, instructions, and item details for drivers Over 21 supported languages, including: English, Bahasa Melayu, Bahasa Indonesia, Greek, Spanish, French, Dutch, German, Simplified Chinese, Traditional Chinese, Japanese, Thai, Vietnamese, Burmese and more! Many of our users are small and medium enterprises (SMEs) based in the US, UK, Australia, South Africa, Dubai, Singapore, Malaysia, Indonesia, Thailand, Nigeria, Canada & more! Our clients include: - Builders First Source (America's largest supplier of building products, components and services) - Cat & The Fiddle (Award-winning gourmet cheesecakes) - Consolidated Reinforcement (Best foundation services in Texas) - Teak & Mahogany (High-quality outdoor and indoor furniture & accessories) - ASV Euro Car Parts (Largest seller of new and used European spare car parts) - Mansco (Specialists in providing production OEM fasteners and hardware for the industry) - SGS Logistics (Key player in permanent metropolitan subcontractor logistics) - PAN Logistics (Worldwide with transport and logistics services provider) " PODs and delivery details can now be retrieved easily at all our locations using the same software. I can't think of a good reason why any company wouldn't try using Detrack for a mobile proof-of-delivery solution." - Dan Bratt, Senior Software Developer | Mansco, USA


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 12

**User Satisfaction Scores:**

- **Ease of Setup:** 9.2/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Detrack](https://www.g2.com/sellers/detrack)
- **Year Founded:** 2013
- **HQ Location:** Singapore, SG
- **Twitter:** @detrack (2,479 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3858427/ (26 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 83% Small-Business, 17% Mid-Market


### 11. [Notifii Track](https://www.g2.com/products/notifii-track/reviews)
  Cut package logging time down to seconds with Notifii Track, mobile and desktop app. Quickly and easily scan packages in on any smartphone or tablet as they arrive. Automatically alert the recipient via email and text message upon intake. Capture signature proof-of-pickup/delivery and view extensive reports. See why businesses and universities like University of Southern California, NYU, Petsmart, and more LOVE the time and cost savings of our streamlined mailroom management app. 14-day free trial available, no credit card info required!


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 95

**User Satisfaction Scores:**

- **Ease of Setup:** 9.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.5/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Notifii](https://www.g2.com/sellers/notifii)
- **Year Founded:** 2009
- **HQ Location:** Roseville, CA
- **Twitter:** @Notifii (402 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2926415/ (6 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** General Manager, Community Manager
  - **Top Industries:** Real Estate, Higher Education
  - **Company Size:** 59% Small-Business, 34% Mid-Market


### 12. [EZTrackIt](https://www.g2.com/products/eztrackit/reviews)
  EZTrackIt is a Web-Based package logging software designed for ease of use. EZTrackIt is the most flexible package tracking system on the market, allowing our software to conform to your workflow, not the other way around. EZTrackIt has robust desktop and mobile support and best in class customer support. It is simply the best option for Front Desk or Mailroom Management. Why Choose EZTrackIt? -Our system always comes with unlimited support. -Free training for any new or existing team members for life. -Use your own hardware. -Can be used on almost any mobile or desktop platform. -Can be accessed by multiple users on multiple platforms at once. -Real time data access anywhere. -Detailed security access by user or role -Capture signature, scan, note or picture at delivery -Ability to track items as they move around your site. -and a whole lot more.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 104

**User Satisfaction Scores:**

- **Ease of Setup:** 9.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [EZTrackIt](https://www.g2.com/sellers/eztrackit)
- **Year Founded:** 2012
- **HQ Location:** Rehoboth Beach, DE
- **Twitter:** @EZTrackIt (94 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2630660/ (3 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Education Management, Accounting
  - **Company Size:** 54% Small-Business, 28% Mid-Market


### 13. [QTrak](https://www.g2.com/products/qtrak/reviews)
  QTrak is a leading provider of comprehensive package and asset management software, designed to streamline and automate internal logistics for organizations of all sizes. Our secure, cloud-based platform offers an end-to-end digital chain of custody, ensuring no package is ever lost and full accountability is maintained from receipt to delivery. With the QTrak mobile app, any iOS or Android device is transformed into a powerful, high-speed scanner. This tool is at the core of our package tracking and asset tracking solutions, instantly capturing carrier tracking information and recipient details. The data is transferred in real-time to our secure database, providing instant visibility and allowing users to answer inquiries in seconds. This core functionality is complemented by features like digital signature capture, automated email and text notifications to recipients, and detailed reporting for a clear overview of logistics. Beyond our powerful tracking software, QTrak offers a suite of integrated modules to manage all aspects of internal operations. Our solutions include robust work order management to streamline maintenance and service requests, and a comprehensive visitor tracking system to enhance security and simplify guest registration. The platform also provides powerful tools for inventory management, giving you real-time visibility and control over supplies and equipment. Additionally, our outbound shipping module simplifies the process of sending packages, generating labels and tracking information directly from our system. QTrak also offers scalable hardware solutions, including our intelligent locker systems. The QTrak Package Pods and Asset Pods provide a fully automated, 24/7 self-service pickup experience. These secure, customizable intelligent lockers eliminate the need for staff intervention, reduce congestion in high-volume mailrooms, and enhance convenience for recipients. For organizations that prefer a staffed counter, our Queuing Kiosk provides an organized, efficient system for managing queues. QTrak's versatile solutions are trusted by a wide range of industries, including colleges and universities, hotels, collaborative workspaces, property managers, and corporate mailrooms. We empower staff to focus on other critical tasks while improving the overall delivery experience for recipients and stakeholders. With unlimited users, real-time reporting, and a commitment to continuous innovation, QTrak is the most cost-effective and secure solution on the market for modernizing your internal logistics. Our goal is to simplify management, enhance security, and increase operational efficiency, turning your internal logistics into a seamless, streamlined process.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 49

**User Satisfaction Scores:**

- **Ease of Setup:** 8.4/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.4/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [QTrak](https://www.g2.com/sellers/qtrak)
- **Year Founded:** 2012
- **HQ Location:** Philadelphia , PA
- **Twitter:** @QTrakapp (50 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2766644/ (36 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail
  - **Company Size:** 47% Small-Business, 30% Mid-Market




## Parent Category

[Real Estate Software](https://www.g2.com/categories/real-estate)



## Related Categories

- [Shipping Software](https://www.g2.com/categories/shipping)
- [Returns Management Software](https://www.g2.com/categories/returns-management)