Matter
Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby’s, and many more! ✅ Free 14-Day Trial – Full access to all features, no credit card required ✅ 2-Minute Setup – Start building culture instantly ✅ Free Forever Plan – Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams — all where work happens. What you can do with Matter: 🎉 Recognition: Celebrate wins together with peer-to-peer kudos recognition tied to your company values. Create a recognition habit with Feedback Friday™ — automatic engagement reminders that gamify recognition and encourage participation. 🎁 Rewards: 5,500+ reward options across 200+ countries. Turn recognition into rewards people love — gift cards, premium gifts, donations, prepaid cards, monetary options, and more! Create your own rewards store with custom company-branded rewards. Whether it’s an extra day off, an exclusive t-shirt, or a unique perk, offer rewards that match your culture. 📋 Surveys: Collect continuous feedback and insights with pulse surveys, eNPS, custom employee surveys, and automated onboarding surveys, all delivered natively inside Microsoft Teams (and via email). Boost response rates by up to 10x with seamless delivery and built-in rewards. 🏆 Challenges & Incentives: Drive action with customizable challenges and incentives that align with your goals, reinforce company culture, and reward behaviors that move people forward. 🥳 Celebrations & Milestones: Never miss a birthday or work anniversary with automated celebrations and reward delivery — strengthening team connection and culture for every special moment and service milestone. 📊 Analytics & Reporting: Access real-time dashboards, exportable data reports, manager-level insights, advanced filtering across groups (e.g., departments) and segments, and fully custom reporting to understand and improve engagement across your organization. ⚙️ Integrations: Matter integrates natively with Slack, Microsoft Teams, and 200+ HRIS systems for turn-key integration and data import. API access for all your reporting, accounting, and billing requirements. What companies are saying about Matter: - “Our company’s culture & morale changed overnight! In under 2 months, we’ve had over 2,000 kudos sent and 80%+ engagement across all employees. Matter has motivated people to participate like no other software we have ever used.” — Jeff Hagel, President - “I love how easy it is for employees to recognize each other with kudos. Matter has boosted morale, increased employee engagement, and it’s now a strong presence in our company culture.” — Michael Margolese, Senior Human Resources Manager - “Matter helps our employees feel more valued, rewarded, and recognized. It’s a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily.” — Taylor Rapp, Director of People & Culture
Average Rating: 4.7/5.0
Total Reviews: 1,186
How Do G2 Users Rate Matter?
- Quality of Support: 9.4/10 (Category avg: 9.5/10)
- Connection: 9.4/10 (Category avg: 8.8/10)
- Creative: 9.4/10 (Category avg: 9.0/10)
- What percent of your users have fully adopted the product?: 10/10 (Category avg: 10/10)
Who Is the Company Behind Matter?
- Seller: Matter
- Company Website:
- Year Founded: 2017
- HQ Location: San Francisco, California
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Twitter: @matterapp
937 Twitter followers -
LinkedIn® Page: www.linkedin.com
3 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Customer Service Representative, Product Manager
- Top Industries: Marketing and Advertising, Information Services
- Company Size: 49% Small, 37% Medium
What Do G2 Reviewers Say About Matter?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of acknowledging progress with Matter, making recognition quick and meaningful for teams.
- Users love the easy templates and quick kudos from Matter, which boost team morale and save time.
- Users appreciate the accessible peer recognition in Matter, fostering a stronger team culture and celebrating achievements.
- Users value the accessible employee recognition in Matter, fostering peer appreciation and enhancing team culture effectively.
- Users find Matter helpful for recognizing team progress, simplifying milestone celebrations and fostering global connections among colleagues.
Cons
- Users desire more customization options in Matter, especially for feedback features and kudos templates.
- Users find the limited options for coin allotment restrictive and suggest more features for personalized interactions.
- Users find the excessive notifications overwhelming at times, though adjustments can be made to reduce them.
- Users find the automatic notices distracting, with autoposts cluttering channels and notifications being hard to navigate.
- Users feel the coin limitations hinder their ability to earn rewards and understand the system better.
What Are Recent G2 Reviews of Matter?
"A Wonderful Way to Recognize Colleagues and Boost Workplace Morale"
Rating: 5.0/5.0 stars
— Joe T.
"Simple, fun and actually makes our remote team feel closer"
Rating: 5.0/5.0 stars
— Denis K.











