Matter
Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, Jiffy Lube, Siemens, Carrier, True Classic, Microsoft, Sotheby's, and many more! ✅ Free 14-Day Trial: Full access to all features, no credit card required ✅ 2-Minute Setup: Start building culture instantly ✅ Free Forever Plan: Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams, all where work happens. What you can do with Matter: 🎉 Recognition: Celebrate wins with peer-to-peer kudos tied to your company values. Add GIFs to make every kudos more fun and personal. Build a recognition habit with Feedback Friday™, automatic reminders that gamify recognition and encourage participation. 📱 QR Code Recognition: Share a QR code so anyone can send kudos in seconds. Use it for employee-to-employee recognition, or let clients and guests recognize the people who made their experience great. 🏅 Spot Awards: Launch your own branded awards program (e.g., the "Acme Awards"). Create custom awards like Customer Hero or Employee of the Month, set budgets, and delegate them to managers. 🎁 Rewards: 10,000+ reward options across 200+ countries, including 7,500+ premium gifts from top brands, gift cards, donations, prepaid cards, and monetary options. Add custom rewards like an extra day off or lunch with the CEO. Send Direct Rewards to anyone, inside or outside your company, without using coins. 👕 Company Swag: Launch a branded merch store in seconds. Matter finds your logo and adds it to top products, or you can design your own from 1,900+ items. Every order is printed and shipped from worldwide fulfillment centers, with no inventory, minimums, or upfront costs. 📋 Surveys: Collect continuous feedback with pulse surveys, eNPS, custom employee surveys, and automated onboarding surveys, delivered natively in Slack and Microsoft Teams (and via email). Boost response rates by 35% with built-in rewards. 🏆 Challenges & Incentives: Drive action with customizable challenges and incentives that align with your goals, reinforce company culture, and reward behaviors that move people forward. 🥳 Celebrations & Milestones: Never miss a birthday or work anniversary with automated celebrations and reward delivery for every special moment and service milestone. 📊 Analytics & Reporting: Access real-time dashboards, exportable reports, manager-level insights, advanced filtering by group (e.g., department) and segment, and fully custom reporting to improve engagement across your organization. ⚙️ Integrations: Matter integrates natively with Slack, Microsoft Teams, and 200+ HRIS systems for turnkey setup and data import. API access for all your reporting, accounting, and billing requirements. What companies are saying about Matter: "Our company's culture & morale changed overnight! In under 2 months, we've had over 2,000 kudos sent and 80%+ engagement across all employees. Matter has motivated people to participate like no other software we have ever used." - Jeff Hagel, President "I love how easy it is for employees to recognize each other with kudos. Matter has boosted morale, increased employee engagement, and it's now a strong presence in our company culture." - Michael Margolese, Senior Human Resources Manager "Matter helps our employees feel more valued, rewarded, and recognized. It's a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily." - Taylor Rapp, Director of People & Culture
Average Rating: 4.7/5.0
Total Reviews: 1,187
How Do G2 Users Rate Matter?
- Quality of Support: 9.4/10 (Category avg: 9.5/10)
- Connection: 9.4/10 (Category avg: 8.8/10)
- Creative: 9.4/10 (Category avg: 9.0/10)
- What percent of your users have fully adopted the product?: 10/10 (Category avg: 10/10)
Who Is the Company Behind Matter?
- Seller: Matter
- Company Website:
- Year Founded: 2017
- HQ Location: San Francisco, California
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Twitter: @matterapp
937 Twitter followers -
LinkedIn® Page: www.linkedin.com
3 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Customer Service Representative, Product Manager
- Top Industries: Marketing and Advertising, Information Services
- Company Size: 49% Small, 37% Medium
What Do G2 Reviewers Say About Matter?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of acknowledging progress with Matter, making recognition quick and meaningful for teams.
- Users love the easy templates and quick kudos from Matter, which boost team morale and save time.
- Users appreciate the accessible peer recognition in Matter, fostering a stronger team culture and celebrating achievements.
- Users value the accessible employee recognition in Matter, fostering peer appreciation and enhancing team culture effectively.
- Users find Matter helpful for recognizing team progress, simplifying milestone celebrations and fostering global connections among colleagues.
Cons
- Users desire more customization options in Matter, especially for feedback features and kudos templates.
- Users find the limited options for coin allotment restrictive and suggest more features for personalized interactions.
- Users find the excessive notifications overwhelming at times, though adjustments can be made to reduce them.
- Users find the automatic notices distracting, with autoposts cluttering channels and notifications being hard to navigate.
- Users feel the coin limitations hinder their ability to earn rewards and understand the system better.
What Are Recent G2 Reviews of Matter?
"Simple, fun and actually makes our remote team feel closer"
Rating: 5.0/5.0 stars
— Denis K.
"A Wonderful Way to Recognize Colleagues and Boost Workplace Morale"
Rating: 5.0/5.0 stars
— Joe T.
